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Valentin Imperial, Riviera Maya

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Look whose makin' a splash: Valentin Imperial Maya, one of 11 CheapCaribbean Noble Beach Prize Winners (2015-16), was re ... More

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Customer Rating 1,406 Reviews
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,525 out of 1,627 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.7
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.6
4.7 out of 5
"Just returned from our 2nd stay at the Valentin (3/3-3/11). Had investigated other options for an adult all-inclusive prior to booking at the Valentin, but came to the conclusion that for the price & t..." – beachperson59
1,525 out of 1,627 (94%) customers would recommend this product to a friend.
Best breafast/lunch spot Heaven! So romantic Relaxing in the pool!!! At the French Restaurant called L'Alsace on my girlfriend birthday Hotel Lobby relaxing on the beach Our view View under a hut by the pool Paradise! Swim up rooms were beautiful! Our 1st Anniversary - perfect night on the Valentin's beach Beautiful beach Beautiful large beach with crystal clear water view outside our room main pool breath taking views beach cabanas Evening on the Beach view from our room pic of resort walk way to paridise Huge Lobsters!!!! The pool behind building 6 The water is so warm! Large beach Paradise!!! Gorgeous Beach Our room breakfast in the mexican restaurant Lot's of FUN Main entrance to beach how beautiful Just 'Beachy' Fountains! main pool Our room for my birthday!! Love the pool!! View from our palapa Well maintained and lush grounds of the hotel pool area One of the many beautiful pools view while floating outisde swim up suite Tulum ruins. Early morning walk on the beach Anniversary Surprise Proposal that Valentin Imperial help me wit they are wonderful Post-Indonesian Restaurant Bliss Hot Tub! View from our balcony Beach View from our room The sunset Bar Beach panorama The grounds at night 2015 gorgeous beach! beach bar swings View from our room! Our first view of the beach!!! All I can say is great beach View from our room! One of the paths out to the beach. View of the beach from breakfast Lazy River @ Valentin Imperial Maya View from our rooms 2nd balcony View from the patio of our emerald suite! The front Plaza on a Friday night. enjoying our last night Romantic dinner on the beach On the beach before dinner Great Package Deal Friendly staff were everywhere! The Plaza at night for the View from our room Lovely pool main lobby champagne upon arrival This is relaxation! Lobby The Beach View from our room The Caribbean Sea so Beauitful !! Tulem Extreme - Do It!! sunrise from our balcony the water is really that blue View from our swim-up room Jacuzzi in The Emerald This was the view from our spot on the beach... The pools are magnificent Fish at the beach shoreline. Pristine beach Main pool view Gorgeous beach day! View from the beach chair - there were plenty of chairs every day for us! Beautiful sunset from our balcony The special Honeymoon dessert and Duck L'Orange from the French restaurant. View from our room View from our balcony...perfect! first view of the beach Amazing pool! Lazy River, 3 islands central plaza in the evening Great beaches room Vast Pools with Bars What a view!!! Taken from our balcony Loved the main pool area! Pallie Girl Dinner at the Lobster Pot view from our room Early morning view of part of pool area with swim up bar. Beach view beyond the main activity area View from the balcony Just before sunrise main pool and swimup bar (there were two swimup bars) Wet bar Sunrise over the Ocean Wonderful walkable beach Sunday foam party The huge, gorgeous pool Walkway to the beach Just chillin' out at our balcony... fantastic view!! THE STEAK HOUSE N STAFF Partial view of Main Pool halloween at the resort Shower/Jacuzzi area from beach cabana The view from our room... pics don't do it justice. beach pool after rainstorm GORGEOUS beach...where does the water start and sand end? Beautiful View along the beach! Beautiful large pool area hotel grounds evening entertainment Great Beach!! View from our room that I have made my wall on my computer so I see it EVERYDAY! Our room Lazy river pool Completely unedited Valentin' Imperial Maya's beach I love towel art! room ONE OF VALENTINES COURTYARDS Main pool in AM Best Vacation Ever: Mexico Emerald Suite Silver suite beautiful grounds path to wonderful beach
All Customer Reviews
1-4 of 1,406 reviews. Sort by
April 24, 2017
Valentine Bday celebration trip

The resort is beautiful The staff is very friendly; however you may not receive the same answer twice on a question. No real ocean view rooms Very quite Rooms are very nice The resort is very clean


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Colorado
Age: 55-64
Travel: 1-2 trips/year

April 24, 2017
Great Getaway

The Valentin Imperial Maya was a fantastic getaway for us. We have been married 27 years and have never taken a true vacation without our children. Therefore, we were looking for a 5 star resort experience and I can honestly say that our every expectation was exceeded. The grounds were beautiful. The room was perfectly appointed, comfortable and quiet. The meals and choice of restaurants were all memorable; we ate at a different restaurant every night. The staff were helpful, considerate and outgoing. Honestly, I was a bit concerned that the hotel management might take advantage of their staff but after engaging several of the resort staff in conversation it sounded as though they genuinely enjoyed working at the Valentin. My wife was planning our return before we even left! We will definitely be returning.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Charlotte, NC
Age: 45-54
Travel: 1-2 trips/year

April 21, 2017
A Must!!!

We had an amazing stay at the Valentin Imperial!! Everything from the initial booking with Cheap Caribbean to the airport transfer with Amstar to the excursion to the hotel.....AMAZING!!! The dining options were great! Our favorite wait staff was at Le Mar (steak and seafood). Carlos was awesome and extremely attentive! We recommend him to everyone! We had to go twice just so we could enjoy his service! The food was excellent, too! We did opt for room service one evening since our excursion to Chitzen Itsa was a full day. The wait time was quick and the food was excellent! Our next favorite wait staff was Ezekial (on the beach). He was phenomenal! He was very kind and was always right there with our favorite drink. He even remembered us each day and brought our favorite drink just as we sat down. He was awesome! La Hacienda restaurant was our go-to for breakfast. It was a buffet with SO MANY OPTIONS! The food was excellent. Each morning we had to sit at Albino's section. He was wonderful and always had a smile on his face. We loved him!! Our room was great! The only reason we gave 4 stars for the room is because the bed could use an upgrade. But other than that, Perfect! We were in building 5 and thought it was in the perfect location. We were just outside of the pool and steps from the beach. We did not have a beach view, but that didn't bother us one bit. We didn't stay in our room much since there was so much to do on the grounds. It was a bit of a walk to the main building, but that didn't bother us either. The grounds are absolutely gorgeous! We loved walking around seeing the different birds, lizards, etc. just beautiful! Our excursion to Chitzen Itsa was amazing! We booked this with Cheap Caribbean and the entire day was wonderful!! Our tour was with Cancun Passion and the 4 gentlemen with our tour (Jose, Noe, Armando and I believe Rangel) were so great! Our whole group had such a great day! We will definitely come back to the Valentin Imperial and we will use Cheap Caribbean again! Zero complaints from us!!! Thank you Cheap Caribbean for such an amazing vacation!!!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Illinois
Age: 35-44
Travel: 1-2 trips/year

April 20, 2017
Top quality

My husband and I stayed at the Valentin Imperial, Riviera Maya the last week of March. It was our first time at this resort and we were pleased in every way. Our only complaint would be a few days of rough sea which no one has any control over. We felt that the service on the beach, around the pool, buffets, cart transport,reception, cafe, restaurants...even room service was excellent, prompt and professional. We felt taken care of. The animation and variety of entertainment was on point. The theme nights of Mexican and Caribbean were fantastic. The food was always fresh and delicious with so much variety.The Osso Boco at the the Italian Restaurant and the Salmon at the French restaurant were fantastic with a nice wine list. Ask Juan Pablo at the Italian restaurant he is very knowledgeable. A reminder for wine lovers, wine here is sold by the bottle. You are offered a basic red or white but anything else you must select and pay for. They have every drink under the sun... This is a classy fun vibrant quality resort and not, in my opinion, for large loud young groups. You can relax or enjoy the crazy foam pool party, the resort is big enough for either clientele. If you speak French please say hello to Amelia one of the animators who is taking classes and would love to practice!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Illinois
Age: 45-54
Travel: 3-6 trips/year

Room Information

Valentin Imperial Riviera Maya features 524 luxurious Junior Suites & 16 One Bedroom Suites with spectacular views of the Caribbean Sea or beautiful Pool and Lagoon area. Rooms come appointed with full marble bathrooms, complimentary WiFi, satellite TV, air conditioning, 24 hour room service, hydro massage tubs and much more.

Room Details

Deluxe Jr. Suite
Hotel/Studio Unit Details

Silver Jr. Suite
Hotel/Studio Unit Details

Golden Jr. Suite
Hotel/Studio Unit Details

Golden Jr. Suite Swim Up
Hotel/Studio Unit Details

Emerald Junior Suite
Hotel/Studio Unit Details

What's to Love

We love the laid-back island atmosphere that's present from the second you arrive. They welcome you to the beautiful, inviting lobby with a glass of champagne as a toast to your vacation.

 

What We'd Change

Valentin Imperial Maya is spread out and the walk to the lobby can be a bit far. Luckily there are shuttles to take you around the grounds.

 

Why You Should Go

Valentin Imperial Maya is the Riviera Maya's secret for a serene, exotic getaway with that someone special or even a group of friends.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour All-Inclusive
  • Parking