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The Reserve at Paradisus Punta Cana

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $849 All-Inclusive
Info Customer Reviews Questions & Answers

Your family will feel like rock stars at this all-inclusive boutique resort, a luscious gem in the dreamy Dominican Repu ... More

Customer Rating 23 Reviews
Value
 
4.1
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.5
4.4 out of 5
"Lovely experience, I have never seen customer service like this before absolutely incredible.we will be for sure coming back" – Ddon
24 out of 28 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.5
4.4 out of 5
"Lovely experience, I have never seen customer service like this before absolutely incredible.we will be for sure coming back" – Ddon
24 out of 28 (86%) customers would recommend this product to a friend.
Reserve Beach Best times Reserve Beach The beach was gorgeous!
All Customer Reviews
1-4 of 23 reviews. Sort by
September 5, 2016
Best 1st vacation ever!

Everything I expected turned out to be amazing. I had so much fun with the hotel and the activities I did! Definitely recommend this hotel to family, friends and co-workers!

Best times
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New York, NY
Age: 19-24
Travel: 1-2 trips/year

August 8, 2016
Amazing experience

Lovely experience, I have never seen customer service like this before absolutely incredible.we will be for sure coming back


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Bethesda md
Age: 25-34
Travel: 1-2 trips/year

April 19, 2016
Great Place for Families and Couples

This place rocks! Had two junior suites in the Reserve section of this resort from April 6-11, 2016. Son, his wife, and our two grand children (ages 3 and 1) joined my wife and I at this wonderful resort. Junior suite, beaches, sun, pools, transportation to the beach, restaurants, staff support at the Reserve, and the Kids Zone were excellent. A special thanks to Katie and Jeff from Cheap Caribbean for making sure car seats were in vehicle provided by Amstar for transportation from the airport to the resort. The driver took us to the wrong resort which delayed our arrival. Amstar fell down on the trip back to the airport. Met with Amstar's rep (William) at the Resort the day before leaving to determine pick up time and to make sure the car seats would be there. They arrived a half an hour late without any car seats. We do not recommend using Amstar. Strongly recommend this resort to others that are looking for a family resort that caters to young children. The main resort by the beach is more appropriate for couples.

Reserve Beach Reserve Beach
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Southwestern Vermont
Age: Over 65
Travel: 1-2 trips/year

March 23, 2016
Trouble in Paradisus

First off since I booked my Travel pror to 2016, the resort did not honor anything Cheap Carribean gave as "part of the package" upgraded room I spent another $700+ for that and any ype of extras came out of my pocket. My wife did get food poisoning which wiped out two days and also a $1500 medicakl bill between the doctor at the Reserve and the hospital. Otherwise it was a good trip, family concierge was helpfull with baby sitting when we went to the doctors. Please Cheap Carriben next time someone books a trip with you please make sure that your offers carry into the next year, The resort is clean and the food varied in a good way, unfortunaly again there was a problem with no hot water for two days also. But you get use to the cold water showers.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: NYC
Age: 55-64
Travel: 7+ trips/year

Room Information

An all-luxury collection of 132 oversized Paradisus Resort suites, including Luxury Junior Suites, each spacious, beautifully designed, and elegantly appointed. The resort also features 48 signature Paradisus Family Concierge Suites, renowned for their comfort and irresistible array of family-friendly amenities. Each suite is equipped with cable TV, safe deposit box, air conditioning, ceiling fan, private terrace or balcony, 24-hour room service, iron/ironing board, luxury bathroom amenities, separate living room area with sofa bed, coffee/tea maker, mini bar restocked daily, nightly turndown service, and internet access ($).

Room Details

Paradisus Suite (REE)
1 Bedroom Suite Details

The Reserve One Bedroom Master Suite (RME)
1 Bedroom Suite Details

The Reserve Family Concierge One Bedroom Suite (REF)
Hotel/Studio Unit Details

What's to Love

All-inclusive, family-centric with all kinds of delicious luxury packed into this stellar resort.

Lounging on the sugar-white sandy shores. Punta Cana's beaches are stunningly gorgeous.

The chillaxation at the spa is aahh-mazing - glorious massages/facials for you, plus kids have a spa.

Watching the kids on the waterslides at the children's pool. The fun is contagious.

You can tee off at Cocotal Golf Club - greens fees are included and unlimited.

 

What We'd Change

The beach is a 15-minute walk from the suites. Of course, privacy is the name of the game here, and the seclusion is worth the walk.

 

Why You Should Go

You'll be sitting poolside in a flash - it's a short 35 minutes from the airport.

The Family Concierge is waiting to help you with anything/everything to make your stay rock.

The Gabi Club and Casino are epicenters of Fun. You won't want to miss these.

There's oceans of water sports: parasailing, water-skiing, windsurfing, and more.

Helicopter and airplane rides can give you an epic view of the water and landscape.

Available Amenities

  • Tour Assistance
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Internet Access ($)
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Shuttle Service
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • 9 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage/Spa Treatments ($)
  • Golf Cart Rental
  • Golf (included)
  • Handicap Room Available
  • Dry Cleaning Services ($)
  • 24 Hour Room Service ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Breakfast Included
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Casino(s)
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

The Reserve at Paradisus Punta Cana

Playa Bavaro

+809 687 9923

Hotel Description

The Reserve at Paradisus Punta Cana: All-Inclusive Epicenter of Family Aahh-some.

Your family will feel like rock stars at this all-inclusive boutique resort, a luscious gem in the dreamy Dominican Republic. The stress-smashing spa, the shimmering, free-form pool, the Kids Zone, off-the-charts food and drink, the expansive suites, and of course, the Family Concierge, where your every whim is what they live for. Beach Luxury doesn't get much better than this. You might want to tell your brood to start packing.

At The Reserve at Paradisus, the memories begin when you arrive.



DINING

Get your grub on at the Gabi Club for global fusion. For Mediterranean fare, there's an elegant spot where you can chillax and nosh. Best news: you'll have access to all the restaurants at the Paradisus Punta Cana Resort, but not Royal Service (Paradisus Punta Cana guests are only eligible.) But don't worry. You'll be plenty spoiled here.

Gabi Club
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-3pm; Dinner - daily, 6:30pm-10pm
Description: International breakfast and lunch. Contemporary fusion for dinner.
Dress code: Resort informal

Vento
Type: Mediterranean
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant serving contemporary Mediterranean cuisine.
Dress code: Resort elegant

All hours are subject to change.



BARS/NIGHTLIFE

Sophisticated and chic, the Gabi Club Bar is where you'll set up camp, primarily, because it has a sweet swim-up bar. You also have access to the other fab bars at the Paradisus Punta Cana Resort. For another diversion, there's a Casino where Lady Luck is hanging out, twiddling her thumbs. Don't keep her waiting.

Gabi Club Bar
Swim-up bar. Daily, 10am-11pm.

Casino
The resort offers guests an on-site casino. Daily, 7pm-3am.



BEACHES AND POOLS

A spot in the sand (with full concierge service) on the swoon-worthy Barcelo Beach is waiting and has your name written all over it. Should you want a change of scenery, you can dive into the glistening, free-form pool that boasts a swim-up bar, underwater pool beds and a kewl water ritual feature. There's even a pool for your little ones. Go on, make a splash.

SPORTS/ACTIVITIES

Golf
The resort offers a complimentary shuttle service to and from nearby Cocotal Golf and Country Club, an 18-hole, par-72 championship course designed by Jose Pepe Gancedo. Guests enjoy unlimited, complimentary greens fees. Equipment rentals and mandatory cart fees are not included. Reservations are required 24 hours in advance. In association with Silver Sands Golf Academy, located at Cocotal Golf and Country Club, Melia Golf Academy offers individual and group lessons.



INTERNET

High-speed Internet connection is available in guest rooms for an additional charge. Wi-Fi access is also available around the pool and in public areas (fees apply).

SPA SERVICES

The resort offers a range of spa services in poolside spa cabanas by appointment.

WEDDING/HONEYMOON

Honeymoon Bonus
"The Glow" honeymoon package is now complimentary when booking five-nights in any room category. Celebrate romance and indulge in fantasy with a Caribbean honeymoon. Toast to your night and morning alone together at last with sparkling champagne in the evening, mimosas for breakfast, a surprise romantic gift and spa offerings that spark renewal.

The package includes the following:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • In-bed romantic breakfast with mimosas (one morning during your stay)
  • Surprise gift for the couple
  • Rose petal turn-down service
  • 10% discount on spa services for the couple

Terms and conditions:
"The Glow" is complimentary when booking a minimum five-night stay in any room category. Accommodations are not included. Copy of marriage certificate is needed upon arrival (stay must be within a year of marriage). Reservation must include a note indicating "The Glow" package requirement. Couples not eligible for "The Glow" can purchase it for $200 USD. Items are not interchangeable for other inclusions.



CHILD CARE

The Kids Zone kids' program offers supervised activities for ages 1-12. Daily, 9am-7pm.
  • Walled gardens
  • Action adventure Jungle Gym
  • Kids' mini water park with slides and water features
  • Overnight camping experience
  • Surround sound cinema featuring kids' movies
  • Game room equipped with PS3, Xbox 360 and Wii
  • Mini buffet
  • Mini shop


ADDITIONAL INFORMATION

Location
Located 35 minutes from Punta Cana Airport and 90 minutes from La Romana Airport. The resort is approximately a five-minute walk from Plaza Bavaro Shopping Center, a 15-minute drive from Manati Park (eco-park with dolphin encounters) and a 60-minute drive from Higuey.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card or deposit is required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 23, 2016-Jan 2, 2017, Feb 17-Feb 25, 2017, and Apr 8-15, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Property Privileges
Guests at this resort enjoy complimentary access to Paradisus Punta Cana (Royal Service amenities excluded). A complimentary shuttle is available.

TAG Approved
The Reserve at Paradisus Punta Cana is a TAG-approved hotel--certified as gay-friendly. The hotel enforces non-discriminatory policies, provides diversity and sensitivity training for employees and empowers customers and employees to be "watchdogs" of its gay and lesbian business practices.



All hours, fees, amenities, information and services are subject to change without notice.
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Dominican Republic - Punta Cana Resorts