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The Level at Melia Caribe Tropical

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $979 All-Inclusive
Info Customer Reviews Questions & Answers

Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jo ... More

Customer Rating 108 Reviews
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.5
4.5 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
109 out of 124 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.5
4.5 out of 5
"This is my first review ever but I had to write about how amazing this place is. When we decided to book an all inclusive vacation in the DR i went cross eyed from reading reviews, so let me get right ..." – Aoife
109 out of 124 (88%) customers would recommend this product to a friend.
Saona Island excursion Speedboat ride Pool Outside Main Building Adults pool Broken smelled like sewage Moldy, stinky and not clean happy hour view of the beach Relaxing At the Tropical level The Level main pool View from the beach buffet.
All Customer Reviews
1-4 of 108 reviews. Sort by
March 24, 2017
Worst experience ever

Staff- awesome! Maria and Yesenia were absolutely amazing!! Wonderful people! Managment- worst i have ever experienced! 5 days of awful people, awful rooms and being harassed! Day 1- no reservation in the system, wrong room which was dirty and lost our luggage for almost 3 hrs. Moved to 2nd room that was not clean but said they would clean it the next day. Day 2- 2nd room- room never got cleaned, terrace was a mess and full of mold, bathroom was half broken and smelled like sewage, towels were pucked up from the floor, wrapped up and put back on shelf and other towels removed and not replaced, no cable Day 3- 3rd room- they forgot to puck us up to move us so i had to flag someone down who had a master key after waiting almost 45 mins, than go back tk main lobby for the 2nd time to get keys. Went to pool and forgot miney for bartenders so ran back to room for money and walked into a puddle on the floor from water clming from the ceiling, a/c was broke, called maintenance in The meantime i cleaned up the water so no one would slip, maintenance came and replaced a hose, i contacted Managment again (laura for the about the 5th time) and i got in trouble for cleaning up the water!!! They told me i was wrong and the room was fine! Yet i had no towels cause of the water, nor have they been replaced! Now all they want is to give me a 30 minute massage! 3 rooms, 3 days no relaxing and i get 30 mins of ur time when i have given up over 5 hrs of mine!? Worst part is, its not even done! I have had 3 rooms, no clean towels yet and now to day 4! Day 4 room #3- shower is no sealed so there us a puddle of water on the floor and i have 1 towel to clean it up! Didnt bother calling Managment cause all they do is yell at me and acuae me of being wrong! Still day 4- massage was never booked so we had to again wait and they wanted us to sign a release form saying they are no longer responsible for all the wrong doings!!! 30 minute massage athat wasn't even booked and you think we are good!? And thia isnjust the beginning of our problems! Unless this is fixed cheapcaribeen.com will not be recommeded kor used again and everyone we know will know it!

Broken smelled like sewage Moldy, stinky and not clean
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Overall Rating: 1
Value
 
1.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
1.0
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From: Wabasha, mn
Age: 25-34
Travel: 1-2 trips/year

March 23, 2017
Great vacation at great value!

Staying at the Level was wonderful. Only way to do the resort! Love the VIP LOUNGE, the butler, the dining options, the spa, etc

Great vacation at great value! Great vacation at great value!
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Midwest
Age: 55-64
Travel: 1-2 trips/year

March 21, 2017
Great vacation

Amazing resort, excellent dining options with over 13 restaurants restaurants. Bartenders, the service was okay could of been better a bit unprofessional and rude. Great entertainment, and excellent service at the Level. Thanks cheap Caribbean for making this an amazing vacation.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

March 21, 2017
Too many brands, no sense of hospitality

Beautiful beach / hotel, but the lack of service and spirit of hospitality overshadowed that. Our room wasn't ready at check-in (at 5pm), we waited, we were brought to a room. It was already occupied. We were dropped back off at the lobby to sit and wait with no apology. Had to check-in on the status multiple times. Finally brought to a new room that was in a less ideal location than our room should have been. Barely got any sort of apology. There are too many brands/tiers within the hotel which diluted the "premiumness" that we paid for. It's also incredibly spread out so unless you pay extra to be near the beach, you are facing a 10-15 minute shuttle ride. Food was OK - chicken options generally were the best. Would not recommend this place to others and will not be going back.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Chicago, IL
Age: 25-34
Travel: 7+ trips/year

Room Information

Melia Caribe Tropical features 1,128 guest suites in 44 two-story white bungalows surrounded by tropical gardens and tall palm trees and trams shuttle guests around the resort. The rooms feature a separate sitting area set off by an arch and furnished with a couch and an upholstered chair and stool. They are also equipped with air conditioning, hair dryer, in-room safe ($), internet access ($) available in some rooms and buildings, direct dial telephone, ceiling fan, cable TV, mini bar and balcony or terrace. Rollaway beds are not available.

Room Details

The Level Adults Only Suite (JRT)
Hotel/Studio Unit Details

The Level Adults Only Jacuzzi Suite (JRW)
Hotel/Studio Unit Details

The Level Junior Suite (JRX)
Hotel/Studio Unit Details

The Level Grand Suite (SR1)
Hotel/Studio Unit Details

What's to Love

The legendary, sugar-white sand, private beach and sparkling pools. It's dreamy divine.

The clean, chic designs of the interiors: dark wood, marble & white-and-taupe furnishings.

The VIP Lounge (adults-only) and access to Quatro, a complex with a bunch of delish nosheries.

Energy for Life activities (adults-only) - a class called Body Balance, a mix of yoga and tai chi.

The VIP Lounge for families with continental breakfast & more goodies all day long.

The fab family-centric Gabi Club with private pool, bar & restaurant.

Personalized pillow & scent menu and butler service. Do this. All of it.

YHI Wellness Center (the spa) with hydrotherapy, massages and facials that wipe away every worry.

Flintstone's Land - fun and meals and they can visit the Yabba-Dabb-Doo bazaar, gardens and pools.

 

What We'd Change

With such a large property and so many things to do, you can waste a lot of time on the hunt. Map out your activities before hand to get the most out of every second.
 

Why You Should Go

It's just 20 minutes from the airport - your lush, luxury beach vacay will happen zippadee zip.

Your palate will never get bored - there are 13 restaurants. Grubberies extraordinaire.

Empty that leg because you'll fill it up with all the cocktails at 13 bars and lounges.

Plaza Bavaro (shopping) is a mere 15 minutes away - a great work-out for your plastic.

It's just 20 minutes from Manati Park, an eco-park with dolphin encounters. It's FIN-tastic.

You can get a shuttle to the 27-hole, world-class golf course that is a seashell's throw away.

Did someone say water sports? Dive into kayaking, canoeing, water bikes, sunfish sailing and more.

On land, you can get busy with archery, tennis courts & beach volleyball.

24-hour medical service, should you trip on a coconut or have any other mishap.

Available Amenities

  • Tour Assistance
  • Business Center ($)
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Playground
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Archery
  • Medical Services ($)
  • Game Room
  • Arcade
  • Multilingual Staff
  • Massage ($)
  • Canoes
  • Yoga
  • Wedding Services ($)
  • 13 Bars/Lounges
  • 13 Restaurants
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Fitness Center
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Freshwater Swimming Pool(s)
  • Banquet Facilities ($)
  • Conference Facilities


Nearby Excursions & Attractions

  • Fishing
  • Sailing
  • Scuba Diving
  • Shopping
  • Water-Skiing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

The Level at Melia Caribe Tropical

Playa de Bavaro

+809 221 1290

Hotel Description

The Level at Melia Caribe Tropical: All-Inclusive Over-the-Top Beach Eden

Luxury on steroids on a white sandy beach. Dangerously good adult beverages. An elite section for adults-only. A more jovial section for families. Off-the-charts gourmet cuisine. Private beaches, water sports, nightly entertainment and a casino. This list is getting lengthy, but you get the idea: it's an all-inclusive, sparkling world of beach bliss.

At Melia, the memories begin when you arrive.

THE LEVEL Adults Only Services:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to the exclusive Quatro restaurant for The Level Adults Only
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast; free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day
  • Preferred reservations for a la carte restaurant reservations

THE LEVEL SECTION For Families.:

  • Exclusive THE LEVEL beach
  • Exclusive THE LEVEL pool
  • Access to dining at GABI Club
  • Private check in/check out
  • Guest Host service
  • Room service from 7:00am to 11:00pm
  • Experience menu
  • VIP lounge offering daily continental breakfast. Free Internet, newspapers, coffee and tea service, premium beverages, liquors and hors d'oeuvres throughout the day


DINING

Grubberies galore. 13, in fact. Asian and Italian. Dominican and French. Tex-Mex and Mediterranean. It's a global party in your mouth.

Gabi
Type: International
Hours: Breakfast - daily, 6:30am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11pm.
Description: Includes a buffet offering international favorites and a la carte specialties.

Cuatro
Type: International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-4pm; dinner - daily, 6pm-11:30pm
Description:Breakfast buffet with lunch served a la carte. Dinner buffet with choice of 4 items and a la carte specialties.

La Pagoda
Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Asian fusion cuisine. Enjoy dishes with Thai, Chinese, Japanese and Vietnamese influences.

La Gondola
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Italian cuisine made with the freshest ingredients.

Market Place
Type: International
Hours: Breakfast - daily, 7am-10:30am; lunch - daily, 12pm-3:30pm; dinner - daily, 6pm-10:30pm.
Description: Buffet with show cooking stations, offering salads, fresh vegetables, fish and seasonal meat. Gluten free options are available..

Le Gourmet
Type: International
Hours: Daily, 6pm-11pm
Description:A la carte restaurant offering internationally inspired delicacies.

Hacienda
Type: Tex-Mex
Hours: Daily, 6pm-11pm
Description: Stop by and enjoy some Tex-Mex favorites served a la carte.

American Grill
Type:American
Hours: Daily, 6pm-11pm
Description: Offering a variety of American specialty items and classics.

Guarapo
Type: Dominican
Hours: Daily, 6pm-11pm
Description: A la carte restaurant specializing in Dominican cuisine.

Ma Maison
Type: French
Hours: Daily, 7am-11pm
Description: A la carte restaurant offering French favorites in a relaxed atmosphere.

Capri
Type: Mediterranean
Hours: Daily, 6pm-9pm
Description: Mediterranean specialties served a la carte.

Hokkaido
Type: Asian
Hours: Daily, 7am-11pm
Description:Offering delicious Asian fusion cuisine that mixes Teppanyaki and Sushi.

Grill Agora
Type:International
Hours: Breakfast - daily, 7am-11am; lunch - daily, 12:30pm-3:30pm; snacks - daily, 11:30am-12:30pm & 3:30pm-6pm
Description: Buffet offering international favorites in a tropical setting.

All hours are subject to change.



BARS/NIGHTLIFE

There are 13 of these babies to check out so put on your party pants. Rockin' swim-up bars and one on the beach. There's even a weekly Ibiza party at one hot spot. Get ready to rumble.

Lobby Bars
Two bars are located in the Caribe and Tropical lobbies. The Caribe bar is open daily from 9am-1am, and the Tropical bar is open daily from 9am-5pm.

Pool Bars
Each of the two large pools has a swim-up bar. Daily, 9am-7pm.

Agora Grill Bar
Open daily.

Sports Bar
Adjacent to the casino. Daily, 7pm-2am.

Hall Bar
Open daily.

Square Lounge
Open daily.

Avenue Bar
Hosts a weekly Ibiza party. Daily, 4:30pm-12am.

Cuatro Lounge
Open daily.

Fun Pub
An additional bar in the Tropical lobby. Daily, 8pm-2am.

GABI Club Bar
The exclusive chill-out club, a la carte contemporary Cuisine for Royal Service guests only, features chic but casual elegance where bar, restaurant and pool come together in a unique harmony. Every day and every night people come to mingle, to meet, feel the beat. Have a drink. Catch the groove. And experience new emotions in a fashion-forward ambiance. Additional charge applies. Serves drinks daily from 12:30pm-4pm, and also during the nightly dinner service.
Dress code: Men must wear long pants. No shorts, sandals, or tank tops.

The LEVEL Beach Bar
Open daily.



BEACHES AND POOLS

Hold on to something because you'll likely swoon when you see this legendary, white-sand beach. For more cooling off, you can hit one of ten pools, two of which are free-form with swim-up bars and boast 12-person, cool-water spas. (That's a party.) Your little ones even have two pools of their own. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Canoeing
  • Windsurfing
  • Water bikes
  • Snorkeling
  • Sunfish sailing
  • Diving lessons

Land

  • Fitness center
  • Tennis
  • Climbing wall

Golf
A world-class golf course is right across the street. The 27-hole, world-class championship golf course Cocotal Golf & Country Club, is right across the street. Tickets must be requested upon arrival at registration area. A shuttle to the golf course is available.



INTERNET

Melia Caribe features a business center with Internet access and Wi-Fi in the lobby.

SPA SERVICES

YHI wellness center is ready and equipped with a spa to relieve the stresses and a fitness center to keep you in the game.
Treatments include:
  • Whirlpools and other hydrotherapy choices
  • Cleansing saunas and steam baths
  • Invigorating showers
  • Massages
  • Facials


WEDDING SERVICES

The LEVEL at Melia Caribe Tropical offers a variety of wedding, honeymoon and anniversary packages.

CHILD CARE

The hotel's Flintstones Land has daily activities and meals for children. Kid's Clubs are available for age groups ranging from infants and toddlers through kids and tweens from 10am-5pm. Parents must provide diapers and formula for children in the Baby Rock Club (4 months to 4 years old).

The Flintstones have found the perfect place for their holidays: they are staying with your family. Your kids can explore the Yabba-Dabba-Doo bazaar, gardens and swimming pools just like those Fred, Wilma, Barney and Betty enjoyed.



ADDITIONAL INFORMATION

Location
Melia Caribe is located on the beach 15 minutes from Plaza Bavaro (shopping), 20 minutes from Manati Park (eco-park with dolphin encounters) and 60 minutes from Higuey. The Punta Cana International Airport (PUJ) is approximately a 20-minute drive from the resort.

Minimum Stay
A 4-night minimum stay is required for all travel between February 17, 2017-February 25, 2017, April 8, 2017-April 15, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Water Advisory
The resort purifies water but recommends drinking bottled water provided in a refrigerator.

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Adults Only Suite
5 days, 4 nights
Travel Dates 5/5 - 10/23
Starting at $979 was $1529
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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