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Sunscape Puerto Vallarta Resort

Mexico - Puerto Vallarta

Our Rating
4 Nights with Air from $649 All-Inclusive
Info Customer Reviews Questions & Answers

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, ... More

Yep, this is just what you had in mind when booking that next family adventure.

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Customer Rating 120 Reviews
Value
 
3.5
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
2.9
Room Comfort
 
3.1
3.2 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
72 out of 136 (53%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.5
Service
 
3.7
Beaches & Pools
 
3.6
Dining Options
 
2.9
Room Comfort
 
3.1
3.2 out of 5
"It was all great! If I have to pick what could have been better I think the only thing I can say is that the additional vouchers that was provided seemed like a scam. Extra $200 in resort coupons is ..." – ZZ1223
72 out of 136 (53%) customers would recommend this product to a friend.
View from room 710 The beach View from balcony of room Not so blue broken outdated equipment from the 70s This was my tv view for 5 days One of the restaurants Locals leaking ceiling = unsanitary bar Gorgeous view!
All Customer Reviews
1-4 of 120 reviews. Sort by
March 22, 2017
Nice stay

The food was better than average compared to other places we have stayed. The views were beautiful, we had 2 rooms on different sides of the hall, both had ocean views. We had requested when we booked through Cheap Caribbean 2 rooms that were adjoining or close together and that was accommodated. Pro's- they have a no reservations policy at the restaurants so you don't have to deal with that. That being said, it means you may have to wait for a table. The longest we had to wait for a table was 15 minutes, I would take that over having to make reservations! I also appreciated that they squirt your hands with hand sanitizer before seating you at the table. This seems silly but if you have ever been at a resort where a GI virus affected nearly everyone there, this is a plus! - Over all the staff were welcoming and friendly Con's- our room smelt musty -There is a pool chair monitor which makes you feel like you have to rotate who stays in the chairs while the other is in the pool or playing volleyball, whatever. I see the point but it felt policed.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Wisconsin
Age: 35-44
Travel: 1-2 trips/year

March 19, 2017
Poor Qualiry Service

The pool was nice and beach was decent;however, the service from the bartenders was less than ideal. I got the feeling the bartenders were only serving to men after several trips to the swim up and mostly stand up bar near the pool. I and several other women did not receive even eye contact at times while men walked up with immediate service. Maybe this is a Normal culture there? I'm not sure... but after that day I sent a man to get my drinks and they came back immediately. Also, beds were comfortable but floor was sticky at times after the cleanings. Food options were limited and I think they need more servers during meal times. We went to the buffet and I waitied until my meal was finished before I got my first margarita. The waiters were very nice but obviously overwhelmed with too many tables.


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Texas
Age: 25-34
Travel: 3-6 trips/year

March 19, 2017
I wish we've gone some place else

Not the best option. Leaky bathrooms, rooms smell, horrible drink options in the room and they don't get restocked every day. Don't buy into pretty picture on the web. It's not all that great.


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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Oregon
Age: 25-34
Travel: 7+ trips/year

March 12, 2017
Rough around the edges but can't beat the sunshine

If you've ever stayed at a Secrets/Dreams, you'll be disappointed with this resort. They're all owned by the same company (the parent company who owns Cheap Caribbean, fun fact!) but this resort is designed to be a step down in "luxury." Normally you wouldn't notice this step down, but the hotel is on the verge of some gradual but much-needed renovations. Nothing major, just things everywhere that are broken or shabby-looking. Lots of locals and families though. My biggest advice: DON'T DRINK THE FREE WINE!!! The "house" white tastes like a blend of Chardonnay, Sauvignon Blanc and Riesling (weird) and "house" red is like cough syrup with lemon juice - I even enjoy gas station coffee and this stuff was horrible! DO YOURSELF A FAVOR and ask for a purchase-wine menu. Yeah it costs money and the waiter will look at you like you're the only one to ever ask, but there's a decent selection of Mexican wines on there that you can't find easily here in the states...Nebbiolo, Tempranillo, Merot, Cab, even some good whites. They'll knock your socks off for $25 or less. It's totally worth it, trust me. Pros: Rooms pretty quiet; good pool and beach/ocean are clean (though yeah, people get up early to reserve their pool chairs like you're "not allowed to do" - wish they'd actually enforce that); staff is great; easy & safe to walk up and down the beach, Italian restaurant is awesome. Cons: Room smelled musty; no designated smoking areas throughout the resort so smoke drifts everywhere; food selection and taste of desserts are lacking; wifi mostly only available near porter station. TLDR: Not luxury but still okay, rooms quiet, lots of smokers, BUY WINE AT THE RESTAURANTS


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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Indianapolis, IN
Age: 25-34
Travel: 3-6 trips/year

Room Information

322 guestrooms and suites offer all the comforts you expect from Sunscape, including a private furnished balcony with views of the bay or the gardens, a mini-bar, AC, flat screen TV, hair dryer, coffee maker, housekeeping, iron/ironing board, in-room safe and Wi-Fi.

Room Details

Deluxe Ocean View
Hotel/Studio Unit Details

Deluxe Family Kids
Hotel/Studio Unit Details

Sun Club Deluxe Ocean View
Hotel/Studio Unit Details

Sun Club Deluxe Romantic Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

Family-friendly check-in Hollywood style - red carpet stairs and yummy welcome treats.

Resort passports that send the kids on their own adventure.

With the Sierra Madres & Banderas Bay as the resort's backdrop, your selfies are going to break the Internet (hey, they might!)

Spa luxuries like a Chocolate Body Wrap or a blowout that will make your hair shine.

Golden sandy beaches where you can kayak, windsurf or kick back while the kids make sand castles.

The kids will love the waterslide at the pool!

The Marina Vallarta Golf Club is within walking distance to the resort. Hopefully you won't be yelling "Fore!" too much!

 

What We'd Change

Booking a Sun Club room would have given us a few more perks that we would've liked, especially room service at night. The kids were completely worn out from all the fun in the sun, and ordering in would have been a treat! Luckily, the restaurant let us take food to-go!

 

Why You Should Go

You'll have a drink in your hand in no time since it's only 10 minutes from the airport.

El Malecon is nearby with shops, restaurants/bars, art, & clowns performing tricks. (not the scary kind).

Surfs up at the Punta Mita surfing school where the whole family can take on the waves.

You can rent a boat and check out the famous Love Island at the Marietas.

Historical San Sebastian is a short drive away.

Swimming with the dolphins is a must and in the right season, the whale watching will blow your mind.

Available Amenities

  • Beach
  • Children's Pool
  • Concierge Services
  • Kids Club
  • Nightly Entertainment
  • Tennis Court(s)
  • Scuba Diving ($)
  • Poolside Bar
  • Water Polo
  • Shuffleboard
  • 6 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Beach Volleyball
  • Wireless Internet
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Euro-bungee
  • Swim-Up Bar
  • Fishing ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Sunscape Puerto Vallarta Resort

Boulevard Francisco Medina Ascencio Km. 3.5

+52 322 226 1700

Hotel Description

Sunscape Puerto Vallarta: It's Chill Central for Everyone

Picture this: you lounging on the golden sandy beaches chillaxin' with your favorite beach read in one hand and a cold, frothy drink in the other - oh, don't worry, the kids are having the time of their life in the Explorer's Club - go ahead, order another drink.

Yep, this is just what you had in mind when booking that next family adventure.

At Sunscape Resorts & Spas, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Vallarta are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

With your favorite Italian dishes, authentic Mexican flavors or freshly grilled dishes by the pool, Sunscape has you covered - no one wants you to get bored with the food! Hint: you'll probably want to start your day with a latte at Coco Cafe.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-noon; Lunch - daily, 1pm-5pm; Dinner - daily, 6pm-11pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Tiki Tacos
Type: Mexican
Hours: Daily, 6:30pm-11pm
Description: Dine on authentic Mexican cuisine with dedication to traditional favorites.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-11pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-11am; Dinner - daily, 7pm-11pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Barefoot Grill
Type: Grill
Hours: Daily, lunch - noon-6pm
Description: Served poolside.

Coco Cafe
Type: Coffee and tea cafe
Hours: 24 hours
Description: Cafe serving coffee, teas and pastries made fresh daily.

All hours are subject to change.



BARS/NIGHTLIFE

The mixologists at any of the three bars are ready to prepare whatever cocktail creation you want - be bold and try what they recommend (it's vacation, remember), or try one of your favorites like a margarita, a pina colada or one of the local beers.

Veranda Bar
Lobby Bar. Open daily - 5pm-1am.

Barracuda Bar
Pool bar. Open daily - 11am-6pm.

Manatees Bar
Swim-up bar. Open daily - 10am-6pm.

Rendezvous Bar
Lobby bar. Open daily - 10am-1am.



BEACHES AND POOLS

Sunscape is making it easy for you to relax - you can lounge without a care by the resort's pool that overlooks the ocean, make your way to the swim-up bar (one more Mojito, please), or bring out your inner child with your kids on the a waterslide. But if it's the ocean where you want to be, then nestle in on the sand and veg out in paradise. Loungers, umbrellas and towels are available for you.



SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Water volleyball
  • Water slide
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Fishing

Land

  • Fitness
  • Euro-bungee
  • Tennis
  • Ping pong
  • Rock climbing wall
  • Horse shoes
  • Bocce ball
  • Shuffleboard
  • Beach volleyball
  • Zumba
  • Yoga
  • Wine, tequila & coffee tasting

Golf
Golf is available at the nearby Marina Vallarta Golf Club.



INTERNET

Complimentary Wi-Fi is available in the main lobby area, but there is a charge if you'd like unlimited connectivity, including Wi-Fi in the your room.

SPA SERVICES

The Sunscape Spa will offer a variety of treatments, including massages, facials, body scrubs, reflexology, manicures and pedicures and beauty salon services.

WEDDING/HONEYMOON

Let the wedding planners at Sunscape Puerto Vallarta Resort & Spa take care of all your wedding details so you can relax in the sun. Please contact the resort directly for information and pricing.

CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

Available Dec 2016: The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-10pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Vallarta is only 10 minutes from Puerto Vallarta International Airport (PVR) and the world famous Malecon in Old Town Vallarta.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26-31 every year.


Resort Update
Please be advised, the spa at Sunscape Puerto Vallarta Resort will be closed for renovations through December 31, 2016. During this closure, guests can enjoy the Secrets Spa by Penovia located at Secrets Vallarta Bay (adults only).



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/27 - 8/18
Starting at $649 was $1079
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