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Sunscape Puerto Plata

Dominican Republic - Puerto Plata

Our Rating
4 Nights with Air from $849 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 154 Reviews
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"Upon arrival the Sunscape staff greeted and escorted us to the Sun Club Private Check-in, which I booked additional in advance. That was the best thing I did because the services and the staff was exce..." – DaBronxTraveller
130 out of 175 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"Upon arrival the Sunscape staff greeted and escorted us to the Sun Club Private Check-in, which I booked additional in advance. That was the best thing I did because the services and the staff was exce..." – DaBronxTraveller
130 out of 175 (74%) customers would recommend this product to a friend.
Hotel room view!!! beach walk view first morning exploring the place. At the bar. Great time!! Relaxing in Puerto Plata! Very Large Beach Drinks Delivered to your Beach chair swim up bar pool One of the restaurant One of the dinner of the second night view from Castaways One of the pools. Sun Club Room
All Customer Reviews
1-4 of 154 reviews. Sort by
July 11, 2017
Sunscape Excellente!

We stayed for 6 days (over 4th of July holiday) in the Sun Club (it's worth the upgrade) during our stay and loved it. My 1st time to Dom Rep. The pool was available day and night in the Sun Club and the drinks were top shelf liquor in the lounge there. The 2nd best place for drinks was the main lobby bar. The food was great! Our favorite was Castaways (on the beach), Coco Cafe for coffee, tea & desserts, and Windows (buffet) had something for everyone to eat! Our rooms were spacious, were cleaned daily, restocked mini bar and the VIP treatment in the Sun Club lounge was superb. Housekeeping requests for washcloths (they kept forgetting to leave fresh ones in the bathroom) were supplied to the room withing 15 minutes of calling. Being in the Sun Club you receive free wi-fi, thank goodness because it kept going out and we had to keep going into the Sun Lounge to have them keep fixing it on our phones. The highlight of our stay each afternoon was the poolside entertainment (shout out to Julio,Yajaira Cruz, & Elvin, they work hard doing many jobs from morning till night) and each night we were fully entertained with the dance & singing show. One night there was an amazing magic show. The dancers work hard, give it their all and put on a great show. We especially enjoyed their 4th of July Spectacular dance show. We didn't have many vendor beach issues, a polite no and they kept walking. Great holiday vacation, we didn't want to leave....Sunscape Resort staff made it feel like home away from home. We'll be sure to go back for vacation.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: NYC
Age: 35-44
Travel: 1-2 trips/year

July 7, 2017
Everything was great

They were great over all, the staff were nice, always smiling and ready to help you. Food was fresh, well presented and delicious. The things to improve that I have to say is, our room refrigerator wasn't cooling and we called 3 times and never was fixed, the shower drain was clogged and we had to keep calling because it was fixed but the next day was back to the same problem, also at the end of our stay I called to get help with our luggage in advance but almost 30 minutes later still nobody came and I had to call again, 20 minutes later still nobody came to help me, we ended up late for our transportation to the airport and everyone on the bus was late too, people on the bus was upset with me and this cause unnecessary stress; I understand that they could be busy but they should be honest and tell you that they can't provide that service at the moment and we would have arranged something different. Other than these inconvenients our experience was good.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Charlotte, NC
Age: 45-54
Travel: 1-2 trips/year

June 22, 2017
Good Vacation

The resort was small, but fun. The bartenders were awesome. Very friendly and personable! The food was good, especially the lasagna. We had to wait for awhile, but it was not too long. The rooms were awesome and the air conditioning never went out, which has happened before on previous vacations in different resorts. You had to pay for WIFI, which I think, should be included. The nightclub was fun and then we went for chicken wings that ROCKED. Overall it was a great fun vacation for the family.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: York, Pennsylvania
Age: 45-54
Travel: 1-2 trips/year

June 21, 2017
Good purchase

The resort is conveniently located 20 mins from Puerto Plata airport. The grounds are well kept and the resort itself is truly a beauty. Customer service was excellent no complaints in that area. The food ok. I would have liked more of the traditional Dominican plates. I would definitely suggest this spot to all. It is relaxing and makes you feel like you landed in paradise. *Only setback is that the workers start working early, and the noise in the hallway can be heard in the rooms.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: New Jersey
Age: 35-44
Travel: 3-6 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

Sun Club Superior Room (Adults Only) - Available...
Hotel/Studio Unit Details

Sun Club One Bedroom Suite - Available Beginning 12/23/17
Hotel/Studio Unit Details

Deal of the Day ROH
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

A la carte dining can fill up at night, so you might have to wait a bit. Good thing you can grab a cocktail or two while you wait to be served.

 

Why You Should Go

Just 20 minutes from the airport so getting to the resort is a breeze.

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, 20 minutes from Puerto Plata Airport (POP-La Union) and 10 minutes from town.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.
A 3-night minimum stay is required for travel April 16-Dec 22, 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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$100 in Resort Coupons More
5 days, 4 nights
Travel Dates 7/22 - 12/22
Starting at $849 was $1269
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Travel Dates 1/1 - 4/2
Starting at $1299 was $1839
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