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Sunscape Puerto Plata

Dominican Republic - Puerto Plata

Our Rating
4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 100 Reviews
Value
 
4.1
Service
 
4.3
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
4.0
3.9 out of 5
"This hotel was a steal for the value. This is my second time staying at this chain of hotels. Definitely a great overall experience with the family." – eLGrinGo
86 out of 115 (75%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.3
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
4.0
3.9 out of 5
"This hotel was a steal for the value. This is my second time staying at this chain of hotels. Definitely a great overall experience with the family." – eLGrinGo
86 out of 115 (75%) customers would recommend this product to a friend.
Hotel room view!!! beach walk view first morning exploring the place. At the bar. Great time!! Relaxing in Puerto Plata! swim up bar pool One of the restaurant One of the dinner of the second night view from Castaways Sun Club Room
All Customer Reviews
1-4 of 100 reviews. Sort by
October 17, 2016

todo fue excelente me gusto la amavilidad como tartan las persona la igiene la comida todo estas para que cualquiera persona recomiende a sunescape sin temor a repentirse la verdad me gusto mucho gracias por sus amavilidad


1 of 3 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: ny city
Age: 55-64
Travel: 1-2 trips/year

October 17, 2016
Greatest Family Vacation we have ever had!

We had a fantastic time at the Sunscape Resort in Puerto Plata. This was our first time doing an all inclusive resort and we loved it! There were so many things to do, even with Hurricane Matthew threatening (we got some rain showers and a little rough sea water causing the beach to be closed for two days, but considering that were able to "dodge" the actual hurricane, this was a tiny inconvenience, but no interruption to our fun): snorkeling, sailing, kayaking, free first scuba dive in the pool (my wife had never tried it before.. was ok with the pool, but still won't "dive with the fishes..." lol). We have 8 and 5 year old kids and they had an absolute blast. The care provided by the staff at the "Explorers Club" was fantastic too. Thank you to Evelin, Maria, and "Butterfly" for treating our kids like they were your own. We felt so confident in the kids safety and that they would have fun and be treated well. We enjoyed being able to drop them off at 7pm every night to watch the kids movie with these ladies so that the wife and I could get some alone time to eat at the nice restaurants on the resort. It was a great "re-kindling" time for the two of us.... if know what I mean! The whole trip was so good for our family and getting back together with each other. The food was of good quality.... there was plenty of it, nice variety, fresh, well cooked and the staff were decently attentive most of the time. We have no complaints with any of the service or food, but hey, if guests are expecting "Michelin Star" quality food, well resorts are not really the right venue for that right? We went in with reasonable expectations for all inclusive, and we were NOT disappointed. The alcohol was fun, but it is all local brands. If you like some flavored rums, mojitos, pina coladas, bahama mamas, Presidente Beer, and "well drinks" you couldn't have more fun. Champaign tastes on a Budweiser budget are unrealistic, so once again.... I enjoyed myself thoroughly with a lot of mojitos and I didn't miss the Dom Perignon. We fully intend to return again next year, and I would highly recommend this experience to everyone who loves to have a good time with lots of swimming, drinking, and food. Very kid friendly, safe, and great service. If you can't tell already... we loved it!


4 of 4 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Franklin, New Jersey
Age: 45-54
Travel: 1-2 trips/year

October 15, 2016
Nice Resort. Need some updates.

Had a good time. It was the first time we went to Puerto Plata. We stayed in the Sub Club Adult only section. The resort was very nice. It is a older resort that has been renovated. It is pretty nice. Even though there are over 500 rooms, there were no crowds anywhere. There were no lines at the restaurants or the buffets and most importantly for me, you don't have to have someone in your party wake up and run to the beach to claim chairs as you often have to do in other resorts. But we didn't need to do that as there is plenty of chairs. Also, it does gets more crowded on Friday and Saturday, as locals are there as well. ROOM: -The rooms are nice and spacious. The only thing I would change in the room is that it should have a king size bed. VIP Services: - Jorge Luis in the VIP desk was very nice and helpful. Entertainment: - Rafael and his team does a nice job with entertainment. Shows in the evening are very nice. Only thing I would change is have a different variety of shows instead of just dancing shows. The magic show was nice. FOOD: - The food was good, but I think if they have more different variety that would be nice. We stayed for 6 nights and it felt they had the same thing everyday. The restaurants didn't have much options. We tried all of them. But my favorite was the Windows Buffet. For lunch, we went to the the restaurant right above the main pool area. Nelson was really nice there. Made the burgers and fries fresh every-time. BEACH: - Having been to Punta Cana in the past and comparing it to that beach it is not that nice. There was way too much sea weed for my liking. POOL:- We spent more time in the pool. The pool is nice and big. But the pool needs to be cleaned throughout the day. There is debris from the roof of the restaurant above the main pool. I did have access to the Sunclub and main pools. The Sunclub pools were more quiet but they were smaller, while the main pool had more people and also had a swim-up bar. The only complaint I have is that the pools close at 6pm. That's way too early. In my opinion 6pm is too early to kick people out. SPA:- The spa was very good as well. We got the Swedish massage. Alicia and Moniska was very good. Overall, I loved my stay here, I would definitely recommend this resort. The only thing I would change is having king size bed, having more variety of food. Just a tip, stay in SUNCLUB if you can. You get access to premium drink if you like to do that.


3 of 3 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New jersey
Age: 25-34

October 13, 2016
Adequate Vacation

Resort was very big; dining options were fantastic; all food was great, but drinks were very weak; pools were dirty; music was too loud; not many activity options; bartenders and waiters were all very nice and helpful, but rest of the male staff was a bit "forward"- asked my age and if I was married; maid service was great; biggest complaint- a little girl, maybe 5 years old was drowning under a waterfall in the pool, parents are on the other side of the pool, the lifeguard did not see her and I had to jump in and grab her


1 of 2 found this helpful
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Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
2.0
Dining Options
 
4.0
Room Comfort
 
2.0
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From: New York
Age: 25-34
Travel: 1-2 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Deluxe Room
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable) - Christmas Deal
Hotel/Studio Unit Details

Deluxe Garden View - SALE
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

The resort opens April 2016, so this brand new, sparkly resort really has no flaws, except maybe a few opening jitters. Don't worry - they know what they're doing and quality service is definitely top priority.

 

Why You Should Go

Just 20 minutes from the airport so getting to the resort is a breeze.

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Basketball
  • Ping Pong
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, lunch - 11am-5pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 6am-10pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Bluewater Grill
Type: Caribbean
Hours: Daily, 6pm-10pm
Description: Stunning ocean views, while savoring yummy Caribbean cuisine.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6pm-11pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Catamarans
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-11pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-11pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, 20 minutes from Puerto Plata Airport (POP-La Union) and 10 minutes from town.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required in the Deluxe Garden View-Sale room for travel Dec 1, 2016-Dec 22, 2016.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Garden View
  • Travel: April 17 - 30
  • Book by: December 21
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Starting at $799 was $1109
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST