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Sunscape Puerto Plata

Dominican Republic - Puerto Plata

Our Rating
4 Nights with Air from $799 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 108 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"This hotel was a steal for the value. This is my second time staying at this chain of hotels. Definitely a great overall experience with the family." – eLGrinGo
92 out of 125 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
3.9 out of 5
"This hotel was a steal for the value. This is my second time staying at this chain of hotels. Definitely a great overall experience with the family." – eLGrinGo
92 out of 125 (74%) customers would recommend this product to a friend.
Hotel room view!!! beach walk view first morning exploring the place. At the bar. Great time!! Relaxing in Puerto Plata! swim up bar pool One of the restaurant One of the dinner of the second night view from Castaways Sun Club Room
All Customer Reviews
1-4 of 108 reviews. Sort by
January 11, 2017
the reception at arrival was disorganized,

room was not ready till late afternoon breakfast was good,but was difficult to get a cup of coffee food for lunch and dinners was mediocare-at times poor service was poor in the restaurants beach-pool excellent but towels were difficult to get and only at one place


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Overall Rating: 3
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: new york,ny
Age: 55-64
Travel: 3-6 trips/year

January 7, 2017
Good not Great all inclusive resort

Spent Christmas week of 2017 at Sunscape in Puerto Plata arriving Christmas Eve and departing the day before New Year's Eve. Overall staff was quite friendly and pretty responsive. Food was about what we expected. The restaurants do not accept reservations and there can be a significant wait at times for the a la carte restaurants. The pool closes at 6 pm and would have been nice to have open in the early evening. Overall impression was good. Rooms are spacious and the air conditioning worked well. A little loud if your room faces the Entertainment area but by 11 PM its quiet. Definitely recommend the excursions - we did City Tour and Mega Extreme with the waterfalls - tremendous. Couple of suggestions for the resort. 1. UPGRADE the wireless and make it available resort wide including the rooms. The Wireless was borderline useless most of the time. This alone would make me consider never coming back. 2. Sea Pro Watersports provider has a terrible credit card problem - they either need to be allowed to bill the customer's room for services or invest in a real credit card point of service capability. They were taking etchings of the embossed numbers on my high tech chip enabled credit card. 3. Improve the a la carte restaurant service and organization. The actual food quality was acceptable but the meal wait times to get in, to have your order taken and to get your food was too long. 4. Add a self service beverage station at the Windows buffet restaurant. On multiple occasions we had to wait for a beverage hostess for a coke or water. Sometimes the whole meal would go by before we could get a simple glass of water. Minor issues for sure - overall nice location and friendly staff.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: Philadelphia Suburbs
Age: 45-54
Travel: 1-2 trips/year

December 24, 2016
Wonderful

Great! I Will do it again! Willy at the front desk was so nice!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
4.0
User Image

From: Boston
Age: 35-44
Travel: 1-2 trips/year

December 24, 2016
Sunscape

No air conditioning in rooms 4am to 7 am Bar doesn't open till 10am Private beach is a JOKE SERVICE, they don't know what that means Property not secure, ladies of the night had free access, even to after hours snack bar Got a problem? Management won't talk to you


3 of 4 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
1.0
User Image

From: Pa
Age: Over 65
Travel: 3-6 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Superior Room
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

The resort opens April 2016, so this brand new, sparkly resort really has no flaws, except maybe a few opening jitters. Don't worry - they know what they're doing and quality service is definitely top priority.

 

Why You Should Go

Just 20 minutes from the airport so getting to the resort is a breeze.

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Basketball
  • Ping Pong
  • 7 Bars/Lounges
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Continental Breakfast - daily, 6:30am-7am; Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, 6:30pm-10pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7:30am-10:30pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Barefoot Grill
Type: Snacks
Hours: Daily, 11am-5pm
Description: Snacks at the beach.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6:30pm-10:30pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats
  • Catamarans

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-9pm.
  • Sandcastle competitions
  • Arts and crafts
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 10am-10pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, 20 minutes from Puerto Plata Airport (POP-La Union) and 10 minutes from town.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required in the Deluxe Garden View-Sale room for travel Dec 1, 2016-Dec 22, 2016.
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Deluxe Garden View
  • Travel: April 22 - August 18
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5 days, 4 nights
Travel Dates 4/22 - 8/18
Starting at $799 was $1229
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST