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Sunscape Puerto Plata

Dominican Republic - Puerto Plata

Our Rating
4 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic ... More

Customer Rating 94 Reviews
Value
 
4.0
Service
 
4.3
Beaches & Pools
 
3.9
Dining Options
 
3.3
Room Comfort
 
3.9
3.9 out of 5
"A very good experience , excellent staff and very good food.thank you for 7 days of excellent service" – luigino
79 out of 107 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.3
Beaches & Pools
 
3.9
Dining Options
 
3.3
Room Comfort
 
3.9
3.9 out of 5
"A very good experience , excellent staff and very good food.thank you for 7 days of excellent service" – luigino
79 out of 107 (74%) customers would recommend this product to a friend.
One of the dinner of the second night swim up bar pool first morning exploring the place. One of the restaurant view from Castaways beach walk view Hotel room view!!! Relaxing in Puerto Plata! At the bar. Great time!! Sun Club Room
All Customer Reviews
1-4 of 94 reviews. Sort by
September 21, 2016
Front desk.. and room

Everything was really good people was really nice and friendly but the lady in the front desk Gladys was rude and unprofessional. She keep talking on the phone and didn't pay attention to us. Then she was making a mad face and she was very unhelpful to the customer. In the other side the room was very nice and cool and I asked for a blanket that took the hotEl 2 hourso to bring to the room . Other than this small issues everything was great the kids have funot. The spa is great very professional and Eddy f4ok outback adventures was great he was so nice and make you feel so welcome to his country also the driver Daniel was nice. The hotel has do much food and they are open until late that was fantastic for after dancing .. I will go back I just hope that Gladys is not in the front desk anymore one person can change the whole atmosphere of one place .. I love my vacation and I can't wait to go back..


2 of 2 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

September 12, 2016
I would return

I would return. A small dollar tip goes a long way. I loved the service we received. We are a family of four. The vendors always try to sell you stuff got annoying but once you get comfortable with saying that you are all set or just no it's just the way it is. I would return here again especially for the service.

I would return
1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Worcester, ma
Age: 35-44
Travel: 1-2 trips/year

September 7, 2016
Return trip

I stayed at this resort twice when it was owned by a different company. Since it was purchased and became Sunscape, it is greatly improved. Variety of restaurants- no resevervations required! Late night food options! Lots of activities, multiple pools, so you can find your spot- for peace and quiet or for fun and partying. Something for everyone. Activities and snacks and bar at the beach. Staff remember you and are friendly. Room remodels are nice, much improved. They decorated the door for my boyfriend's birthday and offered to make a cake as well- our plans changed so I didn't request one, but on the spot at the Italian restaurant, they whipped up a small one (fed 3 of us!) and sang to him after dinner. On our return visit recently, they decorated our door again. Much attention to detail! I tip quite often- esp with good service. A few bucks goes a long way and employees work hard and appreciate it. We always do Sunclub upgrade, but that's my preference. We enjoy the beach club at night- to bachata and dance. There's a kids club, spa, and new pool tables and I think foosball. Crowds and clientele depend on the season. (Low season, spring break, holidays, etc) 4th of July they had fireworks and decorated with American flags. They did similar this weekend for Labor Day. and I've seen them acknowledge French and Canadian holidays as well. If you have preferences, ask when you make reservations or upon check-in. Go. Have fun. Enjoy your vacation.


4 of 4 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dallas, TX
Age: 35-44
Travel: 3-6 trips/year

September 7, 2016
Sun lovers!

We were in Puerta Plata in May and really liked it...enough to want to go back! We chose Sunscape Sun Club for this trip, because the dining rooms were air conditioned and you did not need to reserve where you wanted to eat! The Sun club provided top shelf drinks, private pools for adults and great concierge service- flavored coffees, warm and friendly staff and the place was immaculate! So worth the upgrade! There are only 3 things I would change at Sunscape,but none are deal breakers...more variety at the buffet, maybe more local dishes, pizza restaurant should open at 4 instead of 6:30 and pools should stay open later perhaps 7 in the general area and maybe 9 in the adult area. We will definitely go back!!! Can't wait!


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: Ronkonkoma, NY
Age: 45-54
Travel: 1-2 trips/year

Room Information

585 rooms and suites designed to accommodate you and your family. Rooms include spacious balconies and terraces, A/C, ceiling fan, mini-bar, coffee maker, cable TV, iPod Dock and more.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Sun Club Deluxe Room
Hotel/Studio Unit Details

Sun Club Junior Suite
Hotel/Studio Unit Details

Deluxe Family Room
Hotel/Studio Unit Details

Sun Club Deluxe Room - SALE
Hotel/Studio Unit Details

Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while you nosh on frosty welcome treats.

Stress-busting spa with a delicious menu of pampering, you-spoiling treatments.

The golden sands of Playa Dorado that are calling your name.

The indoor theatre that offers up some booty-shaking nighttime entertainment. Woot!

Tons of activities for the kiddos, which means more chillaxin' time for you.

The Teleferico Cable Car - the only funicular in the Caribbean.

 

What We'd Change

The resort opens April 2016, so this brand new, sparkly resort really has no flaws, except maybe a few opening jitters. Don't worry - they know what they're doing and quality service is definitely top priority.

 

Why You Should Go

Just 20 minutes from the airport so getting to the resort is a breeze.

27 Damajagua Cascades are near - 27 natural river pools and waterfalls - and there's may be an extra cost, but it's so worth it.

The Sun Club, a family-centric program that features upgraded everything.

A golf course designed by the famous Robert Trent Jones surrounds the resort. Easy to get to when it's your tee time.

The famous Malecon beach strip is full of restaurants/bars, local vendors and Fort San Felipe to visit.

You can hike and bike through lush, tropical terrain - you might even see an exotic bird or two.

Available Amenities

  • Bar/Lounge
  • Beach
  • Volleyball
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Basketball
  • Ping Pong
  • Theater
  • Yoga
  • Massage/Spa Treatments ($)
  • Catamarans
  • Aqua Aerobics
  • Beach Volleyball
  • Restaurants
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Nature Park(s)
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Puerto Plata

Carretera Luperon, km 5, Playa Dorada Complex

809-320-5084

Hotel Description

Sunscape Puerto Plata: Aahh-some You Deserves This Unlimited-Awesome

Envision this: you've just landed on the glistening sandy shores of Playa Dorado Beach with the fam in tow. The Atlantic Ocean is your backyard for a week, one where you can perch on a lounge chair and melt into sheer sunshine bliss, while you kids are happily making a sand castle. Do you continue your crazy aah-some chill, or rally and take your brood to the 27 Damajagua Cascades - 27 natural river pools and waterfalls?

Whatever you choose, know that this Beach Family Paradise is ready and waiting to spoil you.

At Sunscape Puerto Plata, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Puerto Plata are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites where you can savor sunshiny views from your private patio or balcony, and if you're in a family suite - the kids will love the bunk beds.
  • Giving kids a resort passport that kicks off a scavenger hunt that involves getting stickers from various resort locales (read: keeps them occupied so you can chill)
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Family entertainment like nightly movies on the beach, Monday Night Football parties and x-game competitions.
  • Cutting loose with dozens of land and water activities.
  • All taxes and gratuities are taken care of, too.
  • And so much more that won't fit into this bulleted list.


DINING

You've got several restaurants to try, sample and devour - a la carte and buffet and Gohan is strictly for adults - you know when you want to have a "date night" on your vacation without kids and such? Italian, seafood, grilled bites along with tried and true staples like pizza are all at your beck and call. What's more, gluten-free humans are accommodated. Best part - no reservations required. You arrive and dine like rock stars.

Windows
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Gohan
Type: Asian
Hours: Daily, 6pm-10pm
Description: A la carte restaurant specializing in Asian cuisine. Adults-only.
Dress code: Casual elegance.

Da Mario
Type: Italian
Hours: Daily, 6pm-10pm
Description: Dine on traditional Italian cuisine.
Dress code: Casual elegance.

Gaucho Grill
Type: Grill
Hours: Daily, 6pm-10pm
Description: Variety of cuisine served in a seaside setting.
Dress Code: Casual.

Castaways
Type: Grill
Hours: Daily, lunch - 11am-5pm
Description: Served by the beach.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 6am-10pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Bluewater Grill
Type: Caribbean
Hours: Daily, 6pm-10pm
Description: Stunning ocean views, while savoring yummy Caribbean cuisine.

The Pizza Shop
Type: Pizza and Burgers
Hours: Daily, 6pm-11pm
Description: Pizza, burgers, tacos and other snacks.



BARS/NIGHTLIFE

With four bars sprinkled throughout the resort, you'll never run out of places to drop in for a drink. An array of international and domestic beverages, as well as fruit juices, soft drinks and bottled water are available all day long. You thirst. They deliver.

Manatees
Swim-up bar. Open daily, 10am-6pm.

Rendezvous
Lobby bar. Open daily, 10am-1am.

Barracuda Bar
Beach bar. Open daily, 11am-6pm.

Veranda
Open daily, 6pm-10pm.



BEACHES AND POOLS

You'll be chilaxin' in style on one of the best beaches in Dominican Republic, where the gentle waves will soothe you right into sheer beach bliss. The resorts expansive pool includes your favorite - a swim up bar. Drink please!

SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Snorkeling
  • Catamarans
  • Introductory scuba in the pool
  • Windsurfing
  • Water yoga
  • Water Volleyball

Available for an additional charge:

  • Scuba diving
  • Hobie Cats

Land

  • Fitness
  • Tennis
  • Ping pong
  • Beach volleyball
  • Basketball
  • Board games
  • Foosball

Golf
Sunscape Puerto Plata is surrounded by a beautiful 18-hole, 72-par golf course, designed by the famous Robert Trent. The challenging Playa Dorada Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent choice for sport enthusiasts.



INTERNET

Wireless Internet is available for an additional charge.



SPA SERVICES

A variety of spa services will be available to you at an additional cost.



WEDDING SERVICES

Sunscape Puerto Plata will take care of all your wedding details. Please contact the front desk for more information.



CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-11pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-11pm.

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.



ADDITIONAL INFORMATION

Location
Sunscape Puerto Plata is located on the Atlantic Beach, 20 minutes from Puerto Plata Airport (POP-La Union) and 10 minutes from town.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Garden View
  • Travel: November 1 - December 20
  • Book by: November 3
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5 days, 4 nights
Travel Dates 9/30 - 10/31
Starting at $769 was $1379
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
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Starting at $819 was $1349
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5 days, 4 nights
Travel Dates 11/1 - 12/22
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Only 7 days left to book!
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5 days, 4 nights
Travel Dates 1/2 - 4/21
Starting at $929 was $1419
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST