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Sunscape Dominican Beach Punta Cana

Dominican Republic - Punta Cana

Our Rating
5 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Put this in your mind: creamy sand beneath your feet, your toes digging in for some love, while your kids are on a treas ... More

Customer Rating 210 Reviews
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.5
Dining Options
 
3.2
Room Comfort
 
3.6
3.4 out of 5
"We decided to do the deal of fortune this time, which means you have no idea where you will be going until a week before you leave, a little scary but the deal stated the resorts are all 4 Palm trees o..." – CheleyP
133 out of 231 (58%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.5
Dining Options
 
3.2
Room Comfort
 
3.6
3.4 out of 5
"We decided to do the deal of fortune this time, which means you have no idea where you will be going until a week before you leave, a little scary but the deal stated the resorts are all 4 Palm trees o..." – CheleyP
133 out of 231 (58%) customers would recommend this product to a friend.
Good luck Green Bay Shots!! Geo tubes in Ocean Beach At the Disco First day Romantic dinner 5 flies, 1 million eggs, mmmmm View from our balcony Fun with entertainment The beach on Feb 21st VIP pool and swim up bar Foam Party at the pool Sea wall The beach at Sunscape Hola Enjoying the fun & sun
All Customer Reviews
1-4 of 210 reviews. Sort by
August 18, 2017
Worst experience EVER

Good Morning Barbara, Hope this email finds you well. I am writing to you regarding our recent trip to Sunscape, Dominican Beach; we returned yesterday. Regrettably, our experience at Sunscape was HORRIFIC. This came as a tremendous disappointment to us as we trusted your advice when booking the "deal of fortune." You claimed, as did cheap Caribbean, that this resort was a four star, it was a two star at absolute best. Upon arrival, we were convinced to upgrade to the "Sun Club" which cost us an additional $350. We wouldn't have minded spending the money, if it was well spent, but after a few hours of being at the "VIP" Sun Club, we saw that it was just another ploy to make money off of unassuming tourists who put faith into their booking agent. The dining options were limited. There were two restaurants that were open for breakfast, two for lunch, and three for dinner. None of these establishments accepted reservations so the wait to dine was absurd. Furthermore, there was ONE beer option (Presidente), ONE white wine option and ONE red wine option. We opted to purchase a $40 bottle of white wine off of their wine list, and we were told that they "ran out." The "beach" was atrocious. It had giant sea walls in the ocean. It was under construction, practically non existent, dirty, full of seaweed and had a bulldozer on it, DIRECTLY outside our balcony. We "upgraded" to an ocean front view to celebrate our anniversary in peace and tranquility and got anything but that. We should have been advised of the conditions of this beach. The grounds were filthy as were the rooms. There was a septic tank that backed up with RAW SEWAGE causing such an offensive odor and completely unsanitary conditions. Just as a side note, in meeting other couples at this resort, who also booked the deal of fortune through cheap Caribbean, all received sunscape as their hotel destination Coincidence? I think not. I have included pictures for your review so that you may see for yourself exactly what I am speaking about. I trust that you will do the right thing to compensate for this absolutely despicable experience. We are extremely unhappy and dissatisfied. Sent from my iPhone

Sea wall View from our balcony
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: New York
Age: 35-44
Travel: 1-2 trips/year

August 18, 2017
Unequal treatment

We were highly disappointed by the lack of professionalism displayed by some staff members during our stay at Sunscape. At times we were completely ignored and made to feel like "second class citizens" while watching employees cater to and provide service to Europeans and other white guests. Also, after waiting for our room to be "ready" at 3:24pm we got the key to a room with a terrible smell, dirty drinking glasses, and missing towels and amenities. During the time we waited for our room to be ready we were also informed that we had a "presentation" scheduled for the following morning. We didn't know about the presentation prior to our arrival at the resort but decided to attend in order to get a tour of the place and a gift. We were told the presentation would take 90 minutes (including breakfast) but instead it took over 3 hours. Our recommendation would be to improve the condition of the rooms, provide advance information about sales presentations, and to provide better/equal treatment to non-whites and minority guests. Thank you.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: NY
Age: 45-54
Travel: 3-6 trips/year

August 18, 2017
OK if your expectations are low

Seaweed covered dirty beach with average restaurants. Not a 4 sun place in our opinion. Cockroach crawled on the table at one of the restaurants. Only one 110v outlet in our room and it was in the bathroom. Dingy towels and no washcloths even after we asked for them we only got 1 once. Very hard mattresses. Not firm, just hard. Water leaking from the vent right outside of our room made the door expand and stick. It took 3 days for our mini fridge to get stocked fully even after the guy that took us to our room initially asked them to fill it. LOUD beach party one night til 11:30 when we had to be up early to go deep sea fishing. The TV couldn't even come close to drowning it out. Took us over 15 minutes just to get drinks one night at the Italian restaurant. Then the food was sub par. Spaghetti and meatballs had two meatballs and sauce was basically tomato soup. Entertainment group was good. Shows almost every night. Movies by the pool at night except all the pools close at 7. Some people are very nice and like their jobs, but most don't even talk to you or greet you. Beach was just disappointing. We were never asked to upgrade to the Sun Club but I don't think it would have been worth it if we had. The friends we made there had the same concerns.

OK if your expectations are low OK if your expectations are low
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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Oklahoma City, OK
Age: 25-34
Travel: 1-2 trips/year

August 17, 2017
Good , not excellent

The deal of fortune that I bought includes 5 NICE hotels and I felt that the hotel you guys assigned me and my family, comparing to the other ones on that list, is the most ugliest..... People very friendly, but the beach its very ugly and disappointing... Not too many options of restaurants and all them outdoor ..... mosquitoes everywhere including on the food. Sales people inside the hotel very annoying trying to sale a "time share" thing to you and took our whole first morning to get out of them.... very sad.


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Overall Rating: 3
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: MD
Age: 35-44
Travel: 1-2 trips/year

Room Information

457 spacious suites with A/C, telephone, coffee/tea maker, cable TV, climate control, alarm clock, in-room safe, iron/ironing board, hairdryer, mini-bar (refreshed at check-in and upon request), wake-up calls, and a private balcony or terrace. Connecting rooms are available upon request (charges may apply.)

Room Details

Deluxe Tropical View
Hotel/Studio Unit Details

Deluxe Pool View (Available Beginning Dec 23, 2017)
Hotel/Studio Unit Details

Deluxe Ocean View (Available Beginning Dec 23, 2017)
Hotel/Studio Unit Details

Sun Club Deluxe Tropical View
Hotel/Studio Unit Details

Sun Club Deluxe Pool View (Available Beginning Dec 23,...
Hotel/Studio Unit Details

Sun Club Deluxe Ocean Front
Hotel/Studio Unit Details

Sun Club Deluxe Jacuzzi Ocean Front (Available Beginning...
Hotel/Studio Unit Details

Sun Club Jacuzzi Ocean View Suite (Available Beginning...
Hotel/Studio Unit Details

Sun Club Jacuzzi Ocean Front Suite (Available Beginning...
Hotel/Studio Unit Details

Deluxe Tropical View (DOF)
Hotel/Studio Unit Details

What's to Love

The red carpet check-in, noshing on treats and feeling like rock stars.

Hanging out on El Cortecito Beach, one of the most beachin' beaches in the DR.

Kids get a resort passport that will kick off a scavenger hunt (read: keeps them occupied so you can chill).

Swimming with the dolphins - put your fins in the air (like you just don't care).

The Pirate ship excursion - total blast for you and the young 'uns.

Scuba diving - there's a fee, but the you can't beat the view.

Wringing the stress out of body and soul with delicious scrubs & facials at the spa.

Isla Saona is a boat ride away. Dreamy and secluded.

Water excursions about the wazoo - floating spas, catamaran sailing, whale watching & more.

 

What We'd Change

The restaurants can be busy with lots of families, but you have plenty of options and you don't have to make reservations.
 

Why You Should Go

It's 25 minutes from the airport - family fun is hoot and a holler away.

You're right in the center of beautiful Bavaro City, where you can shop, hike, bike & more.

Hoyo Azul, a natural lagoon with crazy gorgeous azure water, is 38 minutes away.

It's 10 minutes from Cocotal Golf Course designed by Pepe Gancedo, Spanish champion.

The resort has a coolio indoor theater perfect for live nighttime entertainment. Par-tay.

It's 15 minutes from downtown Punta Cana and 45 min from La Romana.

You can upgrade to the Sun Club, a family-centric program with upgraded everything.

Day trips are close: Altos de Chavon, Los Haitises National Park and Samana.

There are no irritating wristbands required.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Ping Pong
  • 8 Bars/Lounges
  • 11 Restaurants
  • Yoga
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Wireless Internet Access ($)
  • Pre-Teen Club
  • Watersports Center ($)
  • Fitness Center
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Sailing
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Sunscape Dominican Beach Punta Cana

Av. Alemania A-B 108, El Cortecito, Bavaro

Hotel Description

Sunscape Dominican Beach Punta Cana: All-Inclusive, All-Family, All-Awesome.

Put this in your mind: creamy sand beneath your feet, your toes digging in for some love, while your kids are on a treasure hunt, (supervised, of course). Should you go back to the pool? Continue to veg on the beach with a cocktail attached to your wrist? Check out a stress-ousting massage at the spa? Choices, choices. Such is life at Sunscape Dominican Beach.

It's time for you and your fam to revel is this beach greatness.

At Sunscape Dominican Beach, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites steps away from the pure white sands kissed by turquoise waters or lush gardens.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that won't fit into this bulleted list.


Dining

It's an Epicurean Odyssey - so many places to nosh: Asian, a grill with snacks, French, Italian, Mediterranean, a pizzeria, beach grill, world flavors (two spots), and Coco Cafe. Gluten-free options available. Happy tummies guaranteed. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: A variety of cuisines served buffet style.
Dress code: Casual.

Windows
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3:30pm
Description: International buffet open for breakfast and lunch.
Dress code: Casual.

Himitsu
Type: Asian
Hours: Dinner - daily, 6pm-10pm
Description: A la carte restaurant specializing in Asian cuisine.
Dress code: Casual elegance.

Seaside Grill
Type: Grill
Hours: Dinner - daily, 6pm-10pm
Description: A la carte restaurant specializing in snacks and grilled cuisines.
Dress Code: Formal/Casual Elegance.

Barefoot Grill
Type: Grill
Hours: Daily, 11am-5pm
Description: Snacks and cocktails served beachside.

Coco Cafe
Type: Coffee and Snacks
Hours: Daily, 6am-10pm
Description: Cafe serving coffee, teas and pastries made fresh daily.

Bordeaux
Type: French
Hours: Dinner - daily, 6pm-10pm
Description: French gourmet dining in an elegant atmosphere. Adults-only.
Dress Code: Casual Elegance.

Da Mario
Type: Italian
Hours: Dinner - daily, 6pm-10pm
Description: Authentic Italian food served in an elegant, friendly atmosphere.
Dress Code: Formal.

Trattoria
Type: Mediterranean
Hours: Dinner - daily, 6pm-10:45pm
Description: Open-air Mediterranean-inspired dining experience.
Dress Code: Casual.

The Pizza Shop
Type: Snack Bar
Hours: Dinner - daily, 6pm-7am
Description: A variety of snacks served like burgers, pizza, tacos and more.
Dress Code: Casual.

Sun Club
Type: Snack Bar
Hours: Daily, 6am-10pm
Description: Premium coffee and snacks that is exclusive for Sun Club guests.
Dress Code: Casual.

All hours are subject to change.



Bars & Nightlife

Get your drink on in a bevy of fun places: swim-up, ocean front, beach, lobby, night club (adults-only), and one with live entertainment. Cheers! (Clinking glasses sound goes here).

Showtime Bar
Daily, 8pm-11pm.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees
Swim-up bar. Daily, 10am-6pm.

Barracuda Bar
Daily, 10am-6pm.

Castaways
Beach bar. Daily, 10am-6pm.

Sugar Reef
Daily, 10am-6pm.

Eclipse Nightclub
Daily, 11pm-2am.

Sun Club Bar
Sun Club guests only. Daily, 10am-11pm.



Beaches and Pools

You'll love chillaxin' on El Cortecito, one of the most spectacular beaches in the Dominican Republic. If you want a change, bounce on over to two beautiful pools where you can whittle away the hours doing nothing or everything. It's up to you.



SPORTS/ACTIVITIES

Water

  • Water aerobics
  • Water volleyball
  • Kayaks
  • Catamarans
  • Wind surfing
  • Snorkeling
  • Water yoga
  • Water volleyball
  • Paddle board

Available for an additional charge:

  • Scuba diving
  • Hobie cats

Land

  • Fitness
  • Beach volleyball
  • Ping pong
  • Board games

Golf
Sunscape Dominican Beach Resort & Spa is two miles from a beautiful 18-hole, 72-par golf course, designed by the famous Jose "Pepe Gancedo", a six-time Spanish Champion. The challenging Cocotal Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellent golf course.



INTERNET

Wi-Fi is available for an additional charge.

SPA SERVICES

The Sunscape Spa will offer a variety of treatments, including massages, facials, body scrubs, reflexology, manicures and pedicures and beauty salon services. Open daily, 8am-8pm.

WEDDING/HONEYMOON

Let the wedding planners at Sunscape Dominican Beach take care of all your wedding details so you can relax in the sun. Please contact the resort directly for information and pricing.

CHILD CARE

The resort's Explorer's Club entertains children ages 3-12. Daily, 9am-10pm.
  • Sandcastle competitions
  • Arts and crafts
  • Movie nights
  • Theater
  • Playground
  • Game rooms
  • Treasure hunts
  • Weekly campouts
  • Splash fountain

The Core Zone caters to tweens and teens ages 13-17. Daily, 9am-11pm.

  • Sports and games for teenagers
  • Pool
  • Ping pong
  • Foosball
  • Xbox®, Playstation®, Wii®
  • Social events including DJ mixers
  • Snack bar with non-alcoholic drinks

All Explorer's Club staff are certified in CPR for children by the Red Cross.

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sunscape Dominican Beach is located 25 minutes from Punta Cana International Airport.

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required when booking the ROH category with the following exceptions:
A 4-night minimum stay is required every year for all arrivals Dec 26-31.



All hours, fees, amenities, information and services are subject to change without notice.
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Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Dominican Republic - Punta Cana Resorts