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Sunscape Cove Montego Bay

Jamaica

Our Rating
4 Nights with Air from $669 All-Inclusive
Info Customer Reviews Questions & Answers

Picture yourself here: your facial has begun and you are totally zoned out, in a blissful state of chillaxing while your ... More

Customer Rating 5 Reviews
Value
 
3.1
Service
 
3.7
Beaches & Pools
 
3.3
Dining Options
 
3.3
Room Comfort
 
3.7
3.4 out of 5
5 out of 7 (71%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.1
Service
 
3.7
Beaches & Pools
 
3.3
Dining Options
 
3.3
Room Comfort
 
3.7
3.4 out of 5
5 out of 7 (71%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 5 reviews. Sort by
September 12, 2016

The customer service is priceless. They pamper you so much it's like your the king of a palace. I will do it all over again. No regrets! I will say that they need to increase the number of top shelf liquors...more premium liquors.


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Overall Rating: 5
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Brooklyn, NY
Age: 25-34
Travel: 1-2 trips/year

September 7, 2016
Service not a priority

We went there for a wedding and left very disappointed. The room and grounds are beautiful and this could be a good resort if they focused on service. The only answer you seem to hear is no when you ask for something. We asked for 4 towels in our room with 2 adults and kids and got only 3...one day they didn't come to clean at all. Called them 3 times and finally at 9pm someone came. We didn't have soap in our bathroom and aked for more. Never got it. We tried to go to dinner at the Italian restaurant and they wouldn't let us in because my 8 yo was wearing nice leather flip flops. We had eaten there two days before with him wearing the same shoes. It was my sons bday and he never got a nice dinner. Called front desk to complain and she recommended to get room service. Called them and they told us to look at the menu to order... There was no menu in our room. We went to the buffet to eat lunch at 3 were told it was closed. People were walking in and out but we were told to go to the grill. Went there and ordered a well done burger. I repeated it because the guy wasn't paying attention. 15 minutes later no burger. Go ask him again and they finally put a burger on the grill. Then he gives me a pink frozen patty and I tell him I wanted it well done. Ya mon it just looks that way. I of course didn't eat it. The food was subpar and the workers even more so. I saw many on their cell phones instead of working. The front desk people were nice and the terrace restaurant staff was great. Other than that, this place was a disappointment. I think it is catered more to Jamaicans and other Caribbean people than Americans. It was way overpriced. We have stayed at Paridissus and iberostar properties and loved them. Too bad I wasted my time here.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Maryland
Age: 35-44
Travel: 3-6 trips/year

July 25, 2016

Nice resort, the staff was exceptionally nice. Beach was ok, you can go snorkeling from there, however I recommend the snorkeling tour for $40. The kayaks were free to use as well as the paddle board. All in all we had a great time there.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Central CT
Age: 35-44
Travel: 1-2 trips/year

June 22, 2016
Construction/sub par food/nice staff

Seems to be run cheaply. We stayed on the cove side. Had to request for drinks for our minibar constantly. Not a big deal, but annoying. Constant construction. Lots of noise. Seems some rooms were remodeled, but not finished. Ex. Toilet roll holder wasn't put together. The hairdryer was not hung on the wall, but it was made to hang on the wall. So, if one wanted to use it, the short chord from the plug to the wall mount would just dangle when plugged in, which was a hassle because the plug would fall out of the outlet while using it. The ac thermostat control did not work properly. We got it to work on one setting, medium, which didn't keep up with the heat during the day. The restaurants do not require reservations, which is bad for a family. Why? In order to eat at an ala carte restaurant, one had to show up at 6-6:30, in order to be seated immediately. At most 2 ala carte restaurants were open a night, but this was unusual. Usually only one was open, so the competition was high after 6:30 to be seated. After 6:30, the wait was from :45 to an hour minimum. The food at the restaurants was ok at best. I thought breakfast was best. The dinner food was good enough to eat most nights. I couldn't eat the steak. I saw others send theirs back as well. We ate at Gohan, decent...terrace, ok-not great...da Mario, again just ok. I'm not very picky, but wow, I was shocked. The calamari seemed to be microwaved. The steak was cooked well done, regardless of how it was asked to be cooked. The jerk chicken was bland. The jerk sausage, which is supposed to be a bit tougher than a normally cooked pork sausage, was literally hard throughout. I broke it in half, not sure that was cooked correctly. I thought the house wine was good. The buffet was, well a buffet, with not much change throughout the week. I thought the staff were very, very nice. They were helpful when you asked for something, although some things had to be waited on, but that is normal anywhere, so not a big deal. I think the main problem overall was that the staff were not given the tools to provide a top notch experience. For example, the food they were given to prepare was of poor quality, but they did the best they or anyone else could with what they had to work. And the drinks, top shelf? Sorry, it's the same throughout the entire resort, unless you think jack Daniels is better than Jim beam. Bottom line, lower one's expectations to a 2 1/2 star resort, so you aren't too disappointed.


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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: USA
Age: 35-44
Travel: 7+ trips/year

Room Information

Sunscape Cove Montego Bay offers 122 spacious rooms that all include Sun Club extras like private check-in, access to a private lounge, upgraded mini-bar, milk and cookies, coffee/tea maker, private balcony and more.

Room Details

Sun Club Garden View
Hotel/Studio Unit Details

Sun Club Ocean View
Hotel/Studio Unit Details

Sun Club Family Garden View
Hotel/Studio Unit Details

Sun Club Family Ocean View
Hotel/Studio Unit Details

Sun Club Junior Suite Ocean View (Adults-Only)
Hotel/Studio Unit Details

Sun Club Deluxe Beach Front
Hotel/Studio Unit Details

Deal of the Day ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Feeling like royalty during the red carpet check-in while nibbling on frozen treats.

Every room is upgraded to The Sun Club, a family-centric program that features everything from continental breakfast to cartoons in the rooms - plus milk and cookies for the kids!

Kids get a resort passport that kicks off a scavenger hunt (read: keeps them occupied so you can chill).

The Pirate's Paradise Waterpark (shiver me timbers!) that includes a pirate ship and a 40 foot plank for wayward mutineers.

Getting pampered at the spa with stress-ousting massages, rejuvenating facials, and more. (A nice break from all the pirate stuff.)

 

What We'd Change

Sometimes the restaurants are busy, but you don't need reservations and the resort staff is eager to get you in as soon as possible.
 

Why You Should Go

Spectacular snorkeling at Montego Bay Marine Park, Jamaica's first underwater national park with protected swimming areas.

It sits on a private peninsula that boasts over 1,800 feet of beachtastic white sand with palapas, under which you can find your perch.

Dunns River Falls, a famous, rockin' waterfall, is near.

Eco-adventure tours are available, and waiting for you. Bring your bug spray.

It's near the "Hip Strip," a cultural epi-center filled with handcrafts by local artisans, Jamaican food and island hospitality, Mon.

Golf is available just 30 minutes away. Schwing.

No irritating wristbands required.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Concierge Services
  • Conference Facilities ($)
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Tennis Court(s)
  • Scuba Diving ($)
  • Horseshoes
  • 7 Bars/Lounges
  • Bocce Ball
  • 8 Restaurants
  • Wheelchair Accessible
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Fitness Center
  • Beach Towels
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • Wireless Internet in lobby
  • Babysitting Services ($)
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Coral Reef
  • Dunn's River Falls
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Watersports Rentals

Map of Local Area

Jamaica is the third largest Caribbean island, and can provide both a stimulating and tranquil vacation. It has traditions of reggae, rastafarianism, and Jamaican art mingle with modern all-inclusive resorts, fine cuisine, and cosmopolitan shopping.

Sunscape Cove Montego Bay

1 Sunset Blvd, Montego Freeport

+876 979 8800

Hotel Description

Sunscape Cove Montego Bay: Dive into Family-Centric Crazy Fun

Picture yourself here: your facial has begun and you are totally zoned out, in a blissful state of chillaxing while your kids (oblivious to where you are) are sliding down waterslides and cavorting, endlessly entertaining themselves at the Pirate's Paradise Waterpark.

A dream? Um, no. Your aahh-mazing beach vacay where you and your kids' hair is blown back in the best of ways.

At Sunscape Cove Resort & Spa, you and your family are treated like royalty - but in a fun, relaxed, non-stiff-upper-lip way. These smartly organized, home-away-from homes promise a ginormous amount of family-centric activities, and deliver Unlimited-Fun® - for the kid in everyone. Yep, the chances to laugh and smile at Sunscape Splash Resort & Spa are endless. You'll enjoy buckets of good stuff that includes:

  • Dwelling in comfy, spacious suites steps away from the pure white sands kissed by turquoise waters.
  • Dining at a variety of scrumptious restaurants with kid-friendly menus - and unlimited drinks for you.
  • Noshing any time your stomach hollers with 24-hour food/drink kiosks - healthy and kid-friendly.
  • Releasing your kiddos to the Explorer's Club (3-12) so they can burn off some energy with castle competitions, arts & crafts, and more.
  • Sending your 13-17 year-olds to the Core Zone so they can constructively channel their teen angst.
  • Enjoying family entertainment that won't make grandma blush.
  • Cutting loose with dozens of land and water activities.
  • And so much more that wont fit into this bulleted list.


DINING

Seven sandsational spots for your bidding: two International, two Italian, Asian Fusion, Grill (one regular, one seafood) plus Coco Cafe for your morning mud. (Taste buds, you have been forewarned).

Terrace Restaurant
Type: International
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10:30pm
Description: Enjoy favorites and a touch of Montego Bay's cuisine in an outdoor setting.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men.

World Cafe
Type: International
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10:30pm
Description: Enjoy the perfect breeze at our open-air buffet style restaurant serving a variety of specialties. Located at Sunsplash.
Dress code: Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men.

Da Mario
Type:
Italian
Hours: Daily 6:30pm-11pm
Description: Authentic Italian food served in a relaxed, friendly atmosphere with antipasto and traditional Mediterranean dishes. Located at Sunsplash.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Goban
Type: Asian Fusion
Hours: Description: Enjoy delectable Pan-Asian dishes. Located at Sunsplash.
Dress code: Casual elegance. Tennis shoes or sandals, dress shirts with sleeves and long pants are required for men. No sleeveless shirts or flip-flops.

Seaside Grill
Type: Grill
Hours: Daily, lunch - 12:30pm-4pm; dinner - 6pm-10pm
Description: Casual lunch and dining under the stars with a spectacular view of the Caribbean Sea, serving a full array of regional and international cuisine.
Dress Code: No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Barefoot Grill
Type: Grill
Hours: Daily, lunch - 12:30pm-4pm; dinner - 6pm-10pm
Description: Casual lunch and dining under the stars with a spectacular view of the Caribbean Sea, serving a full array of regional and international cuisine. Located at Sunsplash.
Dress Code: No sleeveless shirts for men. Ladies must wear a swimsuit wrap or cover-up.

Portofina
Type: Italian cuisine
Hours: Dinner - daily, 7pm-10:30pm
Description: Italian cuisine served a la carte in a Trattoria-like setting and features a pizza oven.
Dress code: Casual elegance. No sleeveless shirts or flip-flops.

Coco Cafe
Type: Coffee and tea cafe
Hours: Daily, 7am-11pm
Description: Cafe serving coffee, teas and pastries made fresh daily. Located at Sunsplash.

All hours subject to change.



BARS/NIGHTLIFE

Six hip watering holes to explore - three lobby, beach, pool and swim-up. Drink, drink and be happy.

Rendezvous
Lobby bar. Daily, 10am-11pm.

Barracuda
Pool bar. Daily, 11:30am-6pm.

Manatees
Swim-up bar. Daily, 10am-6pm.

Desires
Lobby bar. Daily, 6pm-1am.

Sugar Reef
Daily, 11:30am-6pm.

Oasis Lobby Bar
Daily, 6pm.



BEACHES AND POOLS

Time to dive in - this fun spot is surrounded by Montego Bay Marine Park, an underwater national park with protected swimming areas and snorkeling. If you wanna hang closer in, you can splish splash at four swimming pools, including the main pool (with palapas for shade) that has a rockin' swim-up bar, an activities pool, a quiet pool and a children's pool. Speaking of the little ones, they'll go crazy nuts over all the waterslides, the massive Pirate Ship and the lazy river where they can calm down a bit. Topline, everything's always sunny in Beachadelphia.



SPORTS/ACTIVITIES

Water

  • Water slides
  • Kayaks
  • Lazy River
  • Snorkeling

For an additional charge:

  • Motorized water sports
  • Scuba diving

Land

  • Tennis courts
  • Beach volleyball
  • Horse shoes
  • Bocce ball
  • Bean bag toss
  • Board games
  • Fitness center
  • Movies on the beach

Golf
Golf is available approximately 30 minutes from the resort.



INTERNET

Complimentary WiFi is available in the lobby. Additional costs apply elsewhere.

SPA SERVICES

Sunscape Spa by Pevonia is the resort's first-class spa. Daily, 9am-7pm.
  • Massage and facials with hydrotherapy rooms
  • Soothing signature treatments
  • Couple's treatment rooms
  • Manicures and pedicures
  • Beauty salon


WEDDING/HONEYMOON

Sunscape Cove offers wedding and honeymoon packages and an on-site wedding coordinator to organize all the details. Please contact the resort directly.

CHILD CARE

The Explorer's Club for kids is a fully supervised program for children ages 3-12 with programs based on science, nature and exploration. Daily, 8am-9pm.

  • Theater for performing children's own plays
  • Arts and crafts
  • Playground
  • Water fountain
  • Movie nights
  • Sandcastle competitions
  • One night a week kids have the opportunity to sleep in tents at the club or on the beach (with parents' approval, of course)!

The Core Zone caters to teens ages 13-17. Daily, 9am-11pm

  • Sports and games for teenagers
  • Backgammon
  • Chess and checkers
  • Foosball
  • Xbox, Playstation, LCD TV
  • Social media events, photography lessons, DJ classes, meet-up mixers

All Explorer's Club staff are certified in CPR for children by the Red Cross.


ADDITIONAL INFORMATION

Location
Sunscape Cove is located just 4.5 miles from Donald Sangster International Airport and 3 miles from the famous "Hip Strip".

Check-In/Check-Out
Check-in: 3pm Check-out: 12 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.


Resort Update
Sunscape Cove Montego Bay has contacted us to advise that they are currently renovating a block of rooms on property. While construction may be visible, Sunscape has assured us that all services and amenities will continue to be available so guests experience should not be affected. Expected completion is set for August 2016.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Sun Club Garden View
  • Travel: November 1 - December 22
  • Kids Stay & Eat Free (excludes 11/22-26)
  • Book by: November 3
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