4 Nights
with Air
from
$709
Rooms starting at
$196.00
per night
InfoCustomer ReviewsQuestions & Answers
Sheraton Puerto Rico Hotel & Casino, San Juan's newest urban resort (opened in November 2009), is located in a superb lo
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Sheraton Puerto Rico Hotel & Casino, San Juan's newest urban resort (opened in November 2009), is located in a superb location minutes from the airport, historic Old San Juan, convention center, and across the way from the Pan American Cruise Terminal, including Royal Caribbean and Princess cruise lines. Perfect for Pre and Post Cruise stays. The comfortable and contemporary design, impressive 57,000 square feet of pool and sun deck overlooking the Bay of San Juan, rejuvenating ZEN Spa, pulsating Las Vegas-style casino and restaurants and gathering spots make this the premier place to gather for non-stop enjoyment.
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7 out of 8 (88%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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March 2, 2011
Good Times
This was a great place to stay. It was only 2 years old. Very beautiful. The staff was helpful, and advise us where to go visit. Only downside was the lack of places to eat in a walking distance. Even though everything was pretty close via car or taxi, it was hard to get a cup of coffee at 6pm. From what I understand the area is still under development. Hopefully my next visit there will more in the area. The pool area was lovely, but the pool water was cold. Overall good experience.
This a fairly new property. The accommodations are excellent,the service is excellent. The Green Program makes sense and I'm sure is helping the environment. Located right across the street from the convention center is handy to both Old San Juan and the Condado. Will stay there again.
HankR Top 50 Contributor From:Rural Area west of chicago Age:Over 65 Travel:3-6 trips/year
July 27, 2011
Nice place, bad location
My husband and I booked with this hotel for 6 nights. It is beautiful inside and out but not close to anything but the convention center(so if you are attending an event at the conv. center then it is perfect) Condado and Old San Juan are at least a $13 taxi ride one way. We wound up taking the bus often because of the price difference from the taxis which are outrageously expensive and not for everyday spending! So from the bus we got to see a lot of the projects in the local area...nice! No refrigerator in the room which was a pain so we couldn't really keep any leftovers. The one restaurant in the hotel - Texas de Brazil was delicious and great service but not for eating at every night because it is expensive and you eat so much!! So the other food choices in the hotel are not good and very few. And there is no where in walking distance to get a bite to eat. The infinity pool is beautiful but got crowded often and closed early evening around 7pm. Also at the end of the stay, we got a letter under our door telling us that checkout would be at 11am not their usual 12pm...nice again! And also a bill for $55 for local phone calls which I found out were to Florida - we live in New York and don't call Florida ever so that means someone used our phone! So the concierge was helpful and told us that they were going to disregard the charges because I was upset. So anyway - the concierges were extremely helpful and pleasant and well as most of the other staff - just the location is a big downer - we would definitely stay out on the west or southern coast next time or in Old San Juan since that is where we spent most of our time.
From:Carmel,New York Age:25-34 Travel:1-2 trips/year
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Can you answer these questions?
3 questions, 5 answers.
can you get food outside of hotel nearby? and is food expensive2 answers
7 months ago
lolly
Yes. numerous restaurants and a super market within walking distance to stock room .
Age: 35 - 44
Trip Type: Couples
Frequency: 1 - 2 times
jonesay
Yes restaurants are nearby walking distance food priced OK
Age: Over 65
Trip Type: Ecotourism
Frequency: More than 5 times
HankR
I'm planning on traveling alone, do I still have to pay for two people? everything says "double occupancy/per person"2 answers
4 months ago
evrywmn
Yes, you may book a trip to most of our resort locations as a single traveler. When you are pricing out a trip online simply change the number of travellers/passengers to 1. The website defaults to two passengers but you can change the booking to reflect more or less passengers, number of rooms etc. Once the number of passengers has been changed the package will be priced for one person only, including the resort and the airfare.
ccsusan1
price is for room whether one or two people stay
Age: Over 65
Trip Type: Ecotourism
Frequency: More than 5 times
HankR
what is the best way to get an all inclusive package for 3, when we r not all flying in from the same location?1 answer
AM looking for all inclusive package for 3, however we are all flying in from difffernt locations...NYC, LAX, and MIA. All the inclusive deals i I've noticed on this site includes air travel. We would be willing to figure out our own air travel, but still looking for an all inclusive resort in either PR, or any other carribean island, (excluding Jamaica, or Bahamas), for under $500 per person for 4 nights.
1 month ago
Toni
Please note that Puerto Rico does not offer any all inclusive properties. If you are interested in traveling elsewhere and booking an all-inclusive package with travelers flying from multiple cities, you would just need to call into our reservation center, and a sales agent would be more than happy to assist you in booking a vacation package that best meets your needs. You can also book a land-only vacation package either on our web site, or over the phone with a sales agent, and purchase your own airfare.
KristinCC
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Room Information
Each of the hotel's 503 guest rooms, including 22 superbly appointed suites, feature the Sheraton Sweet Sleeper Bed for a great night's sleep, as well as contemporary decor and a warm, inviting atmosphere. You'll also find thoughtful touches like flat screen televisions and luxurious bathrobes and IPOD docking station. Dual-line phones, a well lit desk, single cup coffee brewers, an ergonomic chair and high speed internet access make working a pleasure. Microwaves and refrigerators are available on request for an additional fee, but have limited availability and are not guaranteed amenities."
I really liked the roof top swimming pool that over looks the city skyline. Of course, I love the signature Sweet Sleeper beds. Very comfy. Checked out the Spa while I was there, and it was amazing.
What We'd Change
I like to see all hotels on a beach, but, the infinity swimming pool offers a great alternative and it is very close to Old San Juan for some great sightseeing
Why You Should Go
I think this is suited to people looking for a resort feel, but in a down town environment that is close to restaurants and sightseeing. Great size Casino and very upscale ZEN spa.
Available Amenities
Business Center ($)
Casino ($)
Concierge Services
Conference Facilities
Fitness/Exercise Room
Gift Shop
Laundry Services ($)
24 Hour Front Desk
Parking On-Site
Safe Deposit Box
Multilingual Staff
Spa ($)
Massage/Spa Treatments ($)
Internet Access (Complimentary)
24 Hour Room Service ($)
Amenities Subject to Change, with or without notice
Handicap Facilities / Wheelchair Accessible
Freshwater Swimming Pool(s)
Additional Fees for some amenities may be required
Nearby Excursions & Attractions
ATV Tours Nearby
Fishing Nearby
Golf Nearby
Jet Ski Rental Nearby
Marina Close by
Restaurants/Bars Nearby
Scuba Diving Nearby
Snorkeling Nearby
Map of Local Area
An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.
Sheraton Puerto Rico Hotel & Casino
200 Convention Center Blvd., San Juan, Puerto Rico 00907
1-787-993-3500
Hotel Description
Sheraton Puerto Rico Hotel & Casino, San Juan's newest urban resort (opened in November 2009), is located in a superb location minutes from the airport, historic Old San Juan, convention center, and across the way from the Pan American Cruise Terminal, home to Royal Caribbean and other major cruise lines.
The comfortable and contemporary design, impressive 57,000 square feet of infinity pool and sun deck overlooking the Bay of San Juan, rejuvenating ZEN spa, pulsating Las Vegas-style casino, multiple restaurants and gathering spots make this the premier place to gather for non-stop enjoyment.
Guests will enjoy all of Sheraton's signature amenities, including the "Sweet Sleeper" bed in every guest room, IPOD docking station, room service, a 24 hour business center with the Link@Sheraton, as well as great restaurants, lounges and plenty of opportunities for relaxation.
ZEN SPA RETREAT:
Zen Spa Retreat
Surrender yourself to a unique spa experience that blends Western and Eastern cultures in a tropical setting. A spa visit offers the opportunity to step back for a clearer perspective on wellness and lifestyle. At Zen Spa Retreat, it's all about you!
Come on a sensorial journey you'll be immersed from the moment you step through our doors as your sense of smell is stimulated with the therapeutic scents of exhilarating essential oils. Warm light complements the natural tones and the purity of the Zen decor. Soothing facilities cover 6,900 square feet, including eight facial and massage therapy rooms, two VIP Suites, one body therapy room with vichy shower, separate locker rooms with sauna and steam rooms, a Splendid Tea Room, two relaxation rooms for before or after your service, and more.
A full range of spa services is available to help you relax, recharge, and restore your healthy inner and outer glow: massages, stone therapies, exfoliations, wraps, facial skin therapies and skin boosters, and nail care treatments for the hands and feet plus an array of fabulous packages for complete indulgence and renewal. On-site hair salon offers hair and makeup services to enhance your natural beauty or leave the gentleman looking clean and smart.
For those who prefer privacy and personalized service, Zen Spa Retreat offers the perfect place to feel at ease and pampered as we cater to your needs: your own VIP SPA SUITE. A private steam shower, restroom, and lounge area enhances this VIP Spa Experience. Courteous staff members will take care of you, even with convenient Express Check-in and Checkout.
Body Treatments, Body Exfoliations & Wraps, Hands & Feet, Massage Services, Body Massage, Salon Services, Salon Services, Skin Care Services, Facial Booster, Facial Therapy, Zen Facial Therapy, Spa Packages, Stress Relief & Relaxation, Spa Jackpot, Total Rejuvenation, Couple's Therap-ease!, Weight Management & Transformation, The Executive Treatment, Spa for herm Casino for him, Bridal Spa Packages, Love the spa, Love the game, Zen Stone Therapy, Zen Signature Therapy
CASINO METRO:
Experience the excitement of Puerto Rico's best casino. With over 400 slot machines and table games, your winnings await. The largest in San Juan, the casino at Sheraton Puerto Rico Hotel & Casino features over 400 slot machines and 16 table games, including blackjack, roulette, baccarat, pai gow poker and three-card poker. Try your luck at any of the games or learn a new one. Our friendly servers will bring by complimentary snacks and beverages while you play, and state-of-the-art sound and light will surround you for an upbeat and captivating setting. Enjoy exciting live entertainment and music on the Mezzanine Stage.
NOTE FOR CRUISE PASSENGERS: Sheraton Puerto Rico customers disembarking at the end of a cruise in the morning may store their luggage on a complimentary basis, prior to afternoon return flights to US Mainland. Hotel is perfect for pre and post cruise stays.
DINING / BARS:
CHOICES - Guests will feel at home in our indoor or al fresco eatery, serving breakfast, lunch and dinner daily. Featuring traditional favorites with a creative twist, Choices provides a sophisticated yet casual and comfortable atmosphere that is ideal for any number of occasions or gatherings. Enjoy the freshest ingredients our Puerto Rican native and Executive Chef Rocio Varela has to offer accompanied by impeccable service.
POOL BAR & GRILLE - Enjoy San Juan's sensual afternoons on our plush sofas and cabanas. The perfect spot to enjoy a bayside lunch or light snack or to relax and unwind with a cocktail as the sun sets, our Bayfront Grill serves an array of gourmet, Caribbean-influenced cuisine including sandwiches, burgers, wraps and salads in a casual setting. Select from our menu of unique tropical cocktails and frozen thirst quenchers. Have our talented staff mix up your drink as you bask by our 4th floor infinity pool, or enjoy a refreshing bite in between dips in the water.
LOBBY LOUNGE BAR - The perfect spot for a drink and quiet conversation, and the ideal perch for lobby people-watching: cocktail service and succulent small bites from our tapas menu are offered in this relaxed setting that reaches from the lobby lounge to our outdoor terrace. TVs on the wall allow guests to catch the news or the score in that important match, and live music on Thursday, Friday, and Saturday keeps the atmosphere fun and engaging.
