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Sheraton Puerto Rico Hotel

Puerto Rico

Our Rating
4 Nights with Air from $489 Meals not included
Info Customer Reviews Questions & Answers

If you're catching a cruise or exploring beautiful Puerto Rico, then Sheraton Puerto Rico Hotel is the place for you to ... More

Customer Rating 31 Reviews
Value
 
3.9
Service
 
4.0
Beaches & Pools
 
3.6
Dining Options
 
3.0
Room Comfort
 
4.3
4 out of 5
"Awesome hotel. Brand new. Awesome pool, good food and drinks. Not very close to Condado. Probably a half hour walk. But for the price it was great." – tc232160
32 out of 41 (78%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
4.0
Beaches & Pools
 
3.6
Dining Options
 
3.0
Room Comfort
 
4.3
4 out of 5
"Awesome hotel. Brand new. Awesome pool, good food and drinks. Not very close to Condado. Probably a half hour walk. But for the price it was great." – tc232160
32 out of 41 (78%) customers would recommend this product to a friend.
Pool view
All Customer Reviews
1-4 of 31 reviews. Sort by
August 15, 2016
beautiful hotel

The review are amazing! Pool is perfect. Staff is very sweet. Hotel was very comfortable! hotel is in a location that is away from everything. You need to take a 15 dollar cab ride everywhere you go. You can walk to conado but in the heat you really do not want to walk more then 10 mins and the walk is a good 20 mins. I am NY girl and the walk to beach was pretty hard and at one point unsafe. the walking sign was not working and you had to run across a busy highway to get to it. the cost of the food in the hotel was very high and there is nothing walking distance to get some cheap snacks. You have take a cab to walgreens to get it. Also at night the options are limited!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: new york
Age: 25-34
Travel: 3-6 trips/year

April 22, 2016
Not bad

The room was nice. The view not so great. Room service was way pricey. Over all the hotel it self was quite lovely and clean.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
User Image

From: New York
Age: 35-44
Travel: 1-2 trips/year

April 20, 2016
Trip to remember

I absolutely loved this hotel from day one til the last day I had a blast I went snorkeling in the crystal clear waters near Flamenco Beach road atvs through the Rainforest and walked through Old San Juan I was in Puerto Rico for 7 days and the weather was always sunny and 85-90 degrees It rained one day on and off. The price I paid for round trip airfare and 7 nights at the Sheraton Puerto Rico was worth every penny. the only problem I had was the food I don't like spicey food so I had to find pizzerias and fast food spots but that was never a problem.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: NJ
Age: 45-54
Travel: 1-2 trips/year

April 24, 2015

Stayed at the Sheraton in San Juan because I wanted to be more "in-town" with better access to shops, restaurants, erc. Everything here was excellent except for the location. The Convention Center location is nowhere near anything. Although the facility was very nice, and the staff even better, we felt isolated form Puerto Rican culture. There is a bus stop very close, and the busses are only 75 cents. Taxis are also available, but they have no meters, and if you don't know what the going rate is, they will try to get what they can. We went to the beach in Condado one day, and this is a must do. Food options were limited to the hotel, which was pricey (nearly $60 for lunch which was soup, a salad, a sandwich, dessert and coffee). Everything was delicious, just couldn't do that three times a day for 5 days. The only other restaurant close to the hotel was a Mexican restaurant. Food was excellent and prices a little better. BUT, we didn't come to Puerto Rico to eat Mexican food. All in all, it was great, but I might stay at a beach hotel next time.


4 of 4 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
5.0
User Image

From: Sharon, PA
Age: Over 65
Travel: 1-2 trips/year

Room Information

Each of the hotel's 503 guest rooms, including 22 superbly appointed suites, feature the Sheraton Signature Sleep Experience for a great night's sleep, as well as contemporary decor and a warm, inviting atmosphere. You'll also find thoughtful touches like flat screen televisions and luxurious bathrobes and IPOD docking station. Dual-line phones, a well lit desk, single cup coffee brewers, an ergonomic chair and high speed internet access make working a pleasure. Microwaves and refrigerators are available on request for an additional fee and are not guaranteed amenities.

Room Details

Traditional Room
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Deluxe Room
Hotel/Studio Unit Details

What's to Love

The infinity swimming pool boasts amazing fourth-floor views over the bay. Cabanas and drink service mean urban serenity is close at hand.

 

What We'd Change

The resort's downtown location means that noise is sometimes louder than it is at resorts in beach locations. Ask for a high floor if you're sensitive to street noise.

 

Why You Should Go

The Sheraton Puerto Rico Hotel is located in the heart of the city with lots of shops, restaurants and things to do in the area.

Available Amenities

  • Business Center ($)
  • Casino ($)
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Laundry Services ($)
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 2 Restaurants
  • 2 Bars/Lounges
  • Multilingual Staff
  • Spa ($)
  • Massage/Spa Treatments ($)
  • Internet Access
  • 24 Hour Room Service
  • Wireless Internet Access ($)
  • Handicap Facilities/Wheelchair Accessible
  • Freshwater Swimming Pool(s)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Museum(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

Sheraton Puerto Rico Hotel

200 Convention Center Blvd

787-993-3500

Hotel Description

Sheraton Puerto Rico Hotel: Indulge in San Juan Convenience

If you're catching a cruise or exploring beautiful Puerto Rico, then Sheraton Puerto Rico Hotel is the place for you to kick up your heels and live a little. This sophisticated hotel near downtown San Juan has everything necessary for you to claim your best vacation.

Grab your favorite swimsuit, and take the elevator to the Sheraton's infinity pool on the fourth floor, where the huge deck and incredible view takes the meaning of hanging by the pool to new heights. With plenty of deck chairs, a sweet Jacuzzi and a nice bar and grill, the pool area is sure to provide just the right kind of relaxation. For a little more serenity, find inner peace at the full-service spa, Zen, complete with sauna, steam room and a body therapy room with a Vichy shower. We highly recommend the Couple Therap-ease, which includes an On The Rocks Stones Body Massage, pedicures and manicures for both of you and unlimited use of the Relaxation Lounge.

This resort is adjacent to the Convention Center and only a short ride to shopping and other sights. Don't miss a chance to see old San Juan, where cobblestone streets and stone buildings take you back to 16th century Puerto Rico.

And once you have enjoyed your ultimate vacation day, head back to your room, where the famous Sheraton Sweet Sleeper(TM) Bed is waiting to help you drift off to sleep in utter contentment.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Choices
Type: International
Hours: Breakfast - daily, 6:30am-2pm; Dinner, Sun-Thu 6pm-10pm, Fri-Sat 6pm-11pm
Description: Dine on refined modern cuisine with global influences in a sophisticated atmosphere.
Dress code:
Business formal.

Pool Bar & Grille
Type: Caribbean
Hours: Daily, noon-5pm
Description: Enjoy a light snack or a refreshing tropical drink on the fourth floor pool deck, or sit down for a burger, sandwich or other delicious lunch item on the grill menu.

All hours are subject to change.



BARS/NIGHTLIFE

Pool Bar & Grille
Enjoy a snack or tropical drink on the fourth floor pool deck, or lunch from the grill menu. Daily, noon-5pm.

Lobby Lounge Bar
This elegant yet relaxed living room setting is perfect for quick bites or a favorite cocktail. Open, Sun-Wed 2pm-1am and Thu-Sat 2pm-2am.



BEACH

This hotel does not have beach access on-site.

POOLS

The resort's beautiful infinity pool looks out over San Juan Bay all the way to the old city. Bask poolside in one of the resort's cabanas or deck chairs with a cool drink and a light snack from the pool bar. Located on the fourth floor, the pool is surrounded with tropical landscaping, cabanas and an al fresco area. You'll also enjoy the Jacuzzi or the wading pool.

SPORTS/ACTIVITIES

Land

  • Fitness center

Golf
Located at stunning Bahia Beach, this Troon golf course was designed by Robert Trent Jones and is on the grounds of our sister property, entitling our guests to preferred rates that no other guest in Puerto Rico can enjoy at this exclusive course.



INTERNET

Wireless access is available throughout the hotel and in all guest rooms.

SPA SERVICES

Zen Spa Retreat, the resort's full-service spa, covers 6,900 sq ft and includes a variety of treatments and amenities.
  • Massages
  • Facials
  • Body treatments
  • Sauna and steam rooms
  • A tea room
  • Nail care for hands and feet
  • Hair salon and makeup services


WEDDING/HONEYMOON

The resort offers a variety of wedding services and packages, including on-site wedding specialists to take care of all the details. Contact the front desk directly for more information.

ADDITIONAL INFORMATION

Location
Located minutes from the convention center, 10 minutes from Luis Munoz International Airport and just five miles from historic Old San Juan.

Check-In/Check-Out
Check-in: 3pm. Check-out: 12am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at the resort is 21 years old.

Minimum Stay
A 3-night minimum stay is required for travel August 30- November 10, 2016 (excluding Sep 03, Sep 25-28).

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you are a smoker, you should contact the hotel directly to get their individual policies.

Cruise Passengers
The Sheraton Puerto Rico Hotel is located across from the Pan American Cruise Terminal. Customers disembarking at the end of a cruise in the morning may store their luggage on a complimentary basis, prior to afternoon return flights to the US mainland.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 8/1 - 10/27
Starting at $489 was $1009
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 11/6 - 12/21
Starting at $599 was $1119
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 1/1 - 4/16
Starting at $899 was $1469
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST