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Sheraton Old San Juan Hotel

Puerto Rico

Our Rating
4 Nights with Air from $509 Meals not included
Info Customer Reviews Questions & Answers

The beauty of San Juan Bay contrasted with the cultural appeal of Old San Juan are an explorer's dream at Sheraton Old ... More

Customer Rating 39 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
3.2
Dining Options
 
3.4
Room Comfort
 
4.1
4.2 out of 5
"This hotel was in a prime location, basically in the heart of Old San Juan, very short walks to shops, restaurants and the night life was awesome. Looking forward to staying this location again and boo..." – ANGELCRUZ
45 out of 50 (90%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
3.2
Dining Options
 
3.4
Room Comfort
 
4.1
4.2 out of 5
"This hotel was in a prime location, basically in the heart of Old San Juan, very short walks to shops, restaurants and the night life was awesome. Looking forward to staying this location again and boo..." – ANGELCRUZ
45 out of 50 (90%) customers would recommend this product to a friend.
San Juan
All Customer Reviews
1-4 of 39 reviews. Sort by
June 14, 2017
It was okay

The hotel itself was conveniently located in Old San Juan. Unfortunately that was its only redeeming quality. The room was not ready when we arrived at almost 5 pm! The staff seemed busy putting out fires everywhere. The rooms were okay, but the rooftop pool was really disappointing. It was small and looked more like a basic backyard pool. The restaurant on site was overpriced, but they did have great espresso. All in all, the location was the best part. I think we will try a different hotel next time!


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: Raleigh, NC
Age: 45-54
Travel: 1-2 trips/year

June 6, 2017

i was very pleased with the both personal and professional manner that was exhibited by the agents associated with your organization. all of the details were thoroughly explained and all arrangements were followed through without issue. would i book with you again? a resounding yes!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Washington DC
Age: Over 65
Travel: 3-6 trips/year

May 25, 2017
Great value and service!

For the price we paid, Sheraton was amazing. To start off, every staff member is really helpful and professional. Everyone greets you on the property and makes sure your stay is well. The room itself was very spacious and I loved how comfortable the bed was. I never wanted to get up! I liked that the pool was on the roof but it was very small. I recommend going night swimming so theres not too many people. The hotel's restaurant seemed too pricey so I never tried it. Overall my stay was great and Im glad to pick the Sheraton.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: LAs vegas
Age: 19-24

July 16, 2016
First time at Old San Juan

Overall good experience. I went during 4th of July weekend 2016. The fist night we barely could sleep because people were in the hallway singing and dancing. I'm positive anywhere you travel during this time would be a similar situation. On July 5th it calmed downed. The bed is great. You'll fall asleep like a baby, also very clean. I didn't realize Old San Juan had a lot of homeless people in the streets, so just be prepare to have many people ask for money once you leave the hotel. Outside the hotel, you're in the middle of everything. Great dining, shopping, and scenery. You can walk to el morro. The closest beaches are condado, and isle verde - about 20 minutes away for both. I would recommend this hotel, if you're staying for a short amount of time, and want to get as much done as you can. Make sure when you check in you ask about excursions. They have tons of activities 45 minutes away.


7 of 9 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
1.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: New York
Age: 25-34
Travel: 3-6 trips/year

Room Information

240 guestrooms with signature Sheraton suite sleeper beds are set in a nine-story building. Each guestroom is equipped with an LCD Flat Screen cable TV, coffee maker, hair dryer, in-room safe, high-speed Internet access and more to make your stay as comfortable and relaxing as possible.

Room Details

Traditional Room
Hotel/Studio Unit Details

Deluxe City
Hotel/Studio Unit Details

Deluxe Bay
Hotel/Studio Unit Details

What's to Love

Soaking up the rays at the roof-top pool while you take in views of Old San Juan gives you a feeling of timeless luxury in this classic city.

 

What We'd Change

We really wish the property were located on the beach. Fortunately, there's easy access to the waterfront, and top beaches are just a short cab ride away.

 

Why You Should Go

The Sheraton Old San Juan Hotel puts guests right in the middle of all the action in Old San Juan: restaurants, museums, historic sites and sizzling nightlife.

Available Amenities

  • Car Rental Available
  • Bar/Lounge
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Restaurant
  • Roll-Away Bed (on request)
  • Room Service ($)
  • Swimming Pool(s)
  • Dry Cleaning Services
  • Safe Deposit Box
  • Non-Smoking Rooms (on request)
  • Porter/Bellhop
  • Multilingual Staff
  • Wheelchair Accessible
  • Catering
  • ATM/Banking
  • Elevators
  • 10 Bars/Lounges
  • Audio-Visual Equipment ($)
  • Health Club
  • Conference Facilities ($)
  • Secretarial Services
  • Parking ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • High Speed Internet Access
  • Wireless Internet in lobby


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Historical Site(s)
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Museum(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling
  • Tennis Courts
  • Windsurfing

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

Sheraton Old San Juan Hotel

100 Brumbaugh St

787-721-5100

Hotel Description

Sheraton Old San Juan Hotel: Enjoy the Historic Sights, Nightlife and Scenic Rooftop Pool

The beauty of San Juan Bay contrasted with the cultural appeal of Old San Juan are an explorer's dream at Sheraton Old San Juan Hotel. Rising above the waterfront, the hotel is in the heart of Old San Juan's historic district. Museums, art galleries, landmarks, cafes and shopping boutiques are all within walking distance of the hotel's 240 rooms. Recently renovated with new in room furniture, carpet , amenities, and out door terrace lounge, singles and couples looking for a getaway with outstanding bay and city views get the most bang for their buck at the Sheraton.

Drop off your bags and take a ride up to the top floor for a rooftop haven with gorgeous views. The rooftop pool cools guests off during the day, and the Jacuzzi gives them the sparkling city at night.

Seeing the sights tires even the most seasoned adventurers, so chilling out in one of the Deluxe City or Deluxe Bay rooms is the best way to recoup. Don't worry about dinner; just place an order for in-room dining and watch Old San Juan sparkle from your window as you sit back and relax.

This hotel is not All-Inclusive. Food and drink must be purchased separately.
Unless specified, all other services must be purchased separately.



DINING

Palio
Type:
Puerto Rican fusion cuisine
Hours: Breakfast - daily, 6:30am-11am; Dinner - daily, 5pm-10:30pm
Description: With a great selection of quality meats and sustainable fish, and stunning views of the San Juan Bay, Palio is the go-to-place for Puerto Rican fusion cuisine.

All hours are subject to change.



BARS/NIGHTLIFE



BEACH

Sheraton Old San Juan Hotel is located on the waterfront, near the docking point. A swimable beach is not on site.



POOLS

The hotel offers guests a rooftop swimming pool and a relaxing Jacuzzi overlooking the beautiful San Juan Bay.



SPORTS/ACTIVITIES

Land

  • Fitness


INTERNET

Complimentary Wi-Fi access is available on the first two floors of the hotel, including the lobby. Complimentary high-speed, wired Internet access is available in all guest rooms.



SPA SERVICES

The hotel does not offer spa services.



WEDDING/HONEYMOON

The hotel offers a wide variety of wedding services, including an on-site wedding coordinator to take care of every detail.



CHILD CARE

The hotel does not offer child care services or activities.



ADDITIONAL INFORMATION

Location
Located 12 mi from the airport and accessible to the waterfront.

Check-In/Check-Out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay

A 2-night minimum stay is required for travel Dec 16, 2017-Apr 30, 2018 with the following exceptions:
A 3-night minimum stay is required for travel Dec 21, 2017-Jan 1, 2018 and Jan 11-14, 2018.
A 2-night minimum stay is required for travel Dec 16, 2018-Apr 30, 2019 with the following exceptions:
A 3-night minimum stay is required for travel Dec 20, 2018-Jan 1, 2019 and Jan 17-20, 2019.

Passport Requirements
Passports are not required for US citizens.



All hours, fees, amenities, information and services are subject to change without notice.
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4th Night Free More
5 days, 4 nights
Travel Dates 6/26 - 12/15
Starting at $509 was $889
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 1/22 - 4/30
Starting at $749 was $1089
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!

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