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Secrets Maroma Beach Riviera Cancun

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $989 All-Inclusive
Info Customer Reviews Questions & Answers

Put this in your mind: you're lounging on the glistening sand with your favorite chilled cocktail. What used to be the s ... More

Customer Rating 219 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
247 out of 261 (95%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
247 out of 261 (95%) customers would recommend this product to a friend.
lunch on Maroma beach view of the turqouise water from the plan Romantic Dinner was awesome!! swim out pool Maroma beach View of pool and beach from pool chairs our brit friends!!!!!! One of many pools. the lovely bed in our room Swim up bar Beautiful Beach (sorry for the knees!) Happy in Paradise at the Secrets Maroma! view of pool from our beach chairs Lobby at Christmas Beautiful! The Secrets Maroma pool and swim-up bar snorkel trip Heavenly Bliss. Our room Maroma Beach Beautiful view Our first day. view from our balcony Wonderful beach! You'll be amazed at how powdery the sand is. out to dinner
All Customer Reviews
1-4 of 219 reviews. Sort by
May 8, 2017
Amazing experience

Fantastic resort and great value. The attention to detail, hospitality, shows, activities, etc were all perfect. Best beach in the riviera Maya. Did the Jungle Maya excursion and that was awesome... just make sure if they pick you up at 7am to have room service delivered as the breakfast buffet doesn't open until 7am. Breakfast buffet, World Cafe for lunch, and various dinner options with no reservations was fantastic. Portofino is delicious Italian with a great sunset view outside on top level.. , Seasode Grill has great steaks and server Angel made our experience so nice we ate there twice. 24/7 room service was a nice touch. Shows are well worth your time. We also did a romantic dinner on the beach in a private cabana. Be prepared to spend extra for certain liquors and wines as it's not quite 100% premium all inclusive. We also did a Couples massage at the Spa, this was amazing since you can experience hydrotherapy, steam room, sauna, etc before and after your massage. One important note:: stay away from their "Presentation"!!! They say it's not a time share but are very deceiving about this... it IS a time share but with economies of scale and flexibility. We were on day 1 of our honeymoon and when we had enough we stayed we were ready to go to the beach but they pushed for another 45 minutes, including 2 additional managers. I could go on about that awful start to our honeymoon as it was very disrespectful. The overall stay was so nice I didn't let it bother me. Other than that I can still see us coming back in the future.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: TX
Age: 25-34
Travel: 1-2 trips/year

May 7, 2017
Relaxing

Excellent in every way. Good food, great beach, wonderful staff. Very nice night life. Would have preferred not to be bothered buy sells calls I'm on vacation.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Dublin, Texas
Age: 45-54
Travel: 1-2 trips/year

April 26, 2017
Delayed flight -Delta flight cancellations 4/8/17

Unfortunately this hotel was not sympathetic to the fact that my flight was delayed and I missed a day and a half of my vacation. They would not provide us with a credit for the $562/night room. They could learn a lot from Barcelo Resorts where I had a similar experience a few years ago and they gave me a credit within 2 weeks for the night I missed. It is nice to stay at s hotel that does a little extra. I will not be spending my future vacations at Secrets!! Nor will I keep this a Secret!!


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Overall Rating: 1
Value
 
1.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Pittsburgh
Age: 45-54
Travel: 1-2 trips/year

April 24, 2017
All that we expected!

The resort is beautiful, food is fantastic. The room was amazing, perfect view of the beach and ocean. Our concierge Roberto was fabulous! Our only complaint would be the breakfast buffet, we waited to be served while others were being taken care of. It was almost as if we were invisible, we couldn't even get a cup of coffee or a glass of water without tracking someone down. The service at all the ala cart restaurants was fantastic, the barefoot grill had delicious lunch items and we loved the woodfired pizza station. This is truly a beautiful beach, the sand is perfect powder. We cannot wait to go back. Love the relaxing adults only, no roudy kids or loud music. So relaxing!

All that we expected!
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Colorado
Age: 35-44
Travel: 1-2 trips/year

Room Information

Secrets Maroma Beach Riviera Cancun features 412 luxurious suites with one king or two double beds, private and furnished patio or terrace, and a full bathroom with jacuzzi.

All suites feature mini-bar that is refreshed daily, 32" satellite-TV, DVD player, coffee/tea maker, internet access, ceiling fan, direct dial phone, iPod docking station alarm clock, iron and ironing board, vanity mirror, hair dryer, safety deposit box and 24-hour room service.

Room Details

Junior Suite Partial Ocean View (JSPO)
Hotel/Studio Unit Details

Junior Suite Ocean View (JSOV)
Hotel/Studio Unit Details

Junior Suite Swim Out (JSSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View (JCOV)
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out (JCSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front (JCOF)
Hotel/Studio Unit Details

Deal of the Day - Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Being spoiled by the sparkling champagne and cool towel upon arrival.

Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.

Powdery, velvety sand that never gets hot.

The cushy spa that boasts a spa garden, hydrotherapy circuit and outdoor massage cabins. Sa-weet.

Free round of golf at the Grand Coral Riviera Maya that was designed by PGA champion Nick Price.

Dining under a private palapa at Oceana. Rock star existence, it is.

The lit tennis courts - who doesn't love this?

 

What We'd Change

Secrets Maroma Beach Riviera Cancun does enforce a dress code for some of their more upscale restaurants, but it gives you an excuse to shop.

 

Why You Should Go

The resort is located 20 miles south of the airport so you are heartbeats away from your first delicious vacay cocktail.

The French restaurant, Bordeaux, has a wine cellar. Not too shabby.

Zip lines, swim with dolphins and eco-adventures are near - there might be a fee, but go for it. You only live once.

Chichen Itza and Coba Ruins are near - both are historical and beguiling.

Water sports out the wazoo: sea kayaking, catamaran, water skiing, snorkeling and windsurfing.

When you've had enough sun, you can check out archery, dance lessons, and billiards.

Available Amenities

  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Safe Deposit Box
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 9 Restaurants
  • 7 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Yoga
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Travel Agency
  • Purified Drinking Water
  • Watersports Center ($)
  • Beach Towels
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Euro-bungee
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Maroma Beach Riviera Cancun

Carretera Federal 307 Chetumal

+52 984 877 3600

Hotel Description

Secrets Maroma Beach Riviera Cancun: Where Adults-Only Luxury Means Unlimited Awesome

Put this in your mind: you're lounging on the glistening sand with your favorite chilled cocktail. What used to be the sound of kids screams is replaced with the purr of teal waves. You have a Hot Stone massage in a few, but you're so ridiculously comfortable you might have trouble getting up and over to the spa. Is this a dream you'll wake up from and see mounds of laundry and an endless To Do List?

No. And no, again. You're in Adult Beach Heaven.

Secrets Maroma Beach Riviera has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Talk about a mash-up of irresistible cuisine. You've got eight epic choices: French, Pan-Asian, Mexican, Italian, fresh seafood (two places), international, a grill (lite fare) and for that much-needed Joe, the Coco Cafe. Oh and food allergies are catered to. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Bon appetit.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Dedicated to international cuisine with a variety of specialty items and classics.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Himitsu
Type: Pan Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Oriental specialties with three teppanyaki tables. Hours subject to change.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Seaside Grill
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving fresh seafood in a quiet and romantic seaside setting. Please note an additional charge applies for lobster.
Dress code: Casual.

Oceana
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving seafood specialties in a quiet and romantic seaside setting located directly under a palapa with a beautiful ocean view. Please note an additional charge applies for lobster.
Dress code: Casual.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Bordeaux
Type: French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Coco Cafe
Type: Coffee
Hours: Daily 8am-10pm
Description: Enjoy premium coffee and snacks.

Barefoot Grill
Type: Light Fare
Hours: Daily 12:30pm-4pm
Description: Light lunch specialties in an outdoor setting.
Dress code: Casual

All hours subject to change.



BARS/NIGHTLIFE

You've got seven aah-some bars and lounges to find your vibe: poolside, swim-up, lobby, showtime, pool, beach and music lounge. Party on.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees
Swim-up bar. Daily, 10am-5pm.

Sugar Reef
Bar serving your favorite tropical cocktails. Daily, 5pm-11pm.

Barracuda
Pool and beach bar. Daily, 9am-6pm.

Desires
Contemporary music lounge with DJ and sports bar with flat-screen TVs. Daily, 10pm-1am.

Showtime Bar
Bar with entertainment. Daily, 6:30pm-10:30pm.

Revive
Spa Bar. Daily, 8am-8pm.



BEACHES AND POOLS

Get ready to be blown away, first, by the unblemished beach, one of the most famous in Mexico. And second, by the massive infinity pool (dual-temperature, folks) with a breathtaking view of turquoise waves and swim-up bar, plus a lazy river and 12 smaller pools that are all connected. Chill in any way, shape or form you like.



SPORTS/ACTIVITIES

Water

  • Kayaking
  • Windsurfing
  • Sailing
  • Pool Volleyball
  • Water aerobics
  • Snorkeling
  • Hobie cats
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Deep-sea fishing

Land

  • Fitness center
  • Tennis
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Yoga
  • Archery
  • Ping pong
  • Mini Golf
  • Euro-bungee

Golf
Secrets Maroma Beach Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya golf course. Please see Additional Information below for more details.



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Maroma also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia features 19 treatment rooms, a beauty salon, boutique and other upscale features. Daily, 8am-8pm.

Services include:

  • Jacuzzi
  • Spa garden
  • Sauna
  • Steam room
  • Hydrotherapy circuit
  • Indoor and outdoor massage cabins
  • Separate areas for men and women


WEDDING/HONEYMOON

Secrets Maroma Beach offers a variety of wedding, honeymoon, and anniversary packages. The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties. Please contact the resort directly for more information.

CHILD CARE

Secrets Maroma Beach Riviera Cancun is an adult-only resort and does not offer child care services.

ADDITIONAL INFORMATION

Location
Secrets Maroma Beach Riviera Cancun is located 20 miles south of Cancun International Airport (CUN) and 30 miles south of Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 7-night minimum stay is required for travel April 10-13, 2017.
A 6-night minimum stay is requred for travel April 18-21, 2017.
A 5-night minimum stay is required for travel April 22, 2017, & May 24-25, 2017.
A 3-night minimum stay is required for travel Oct 13-14, 2017 & Oct 20-21, 2017.
A 4-night minimum stay is required for travel June 8-9, 21-23 2017, July 12-14, 2017 & Dec 26-Dec 31, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2014 AAA Five Diamond Award - for 5 consecutive years
#1 resort for Romance - 2013 TripAdvisor Traveler's Choice awards
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Secrets Maroma Beach Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Capri Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Resort Update Secrets Maroma Beach Riviera Cancun is thrilled to share that they will be updating the property's 412 suites to provide guests with an elevated level of luxurious accommodations. The first phase of the enhancement project is scheduled to begin May 15th and finish December 15th. The first updates will involve the complete renovation of 217 suites and will offer guests a fresh take on the stunning, Unlimited-Luxury® accommodations for which Secrets Maroma Beach is revered and known. To avoid any inconvenience, the project will be completed building by building. In addition, they will be constructing false walls in order to isolate all possible noise, dust and visual impact to their guests.

All hours, fees, amenities, information and services are subject to change without notice.
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