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Secrets Maroma Beach Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $1,119 All-Inclusive
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Get ready to bliss out: Secrets Maroma Beach Riviera Cancun, one of 14 CheapCaribbean Noble Beach Prize Winners (2016-17 ... More

Customer Rating 234 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.7
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
261 out of 279 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.7
4.7 out of 5
"We just returned from an AMAZING vacation at Secrets Maroma. This was the real deal for an all inclusive resort. Every amenity was perfect! We had a junior suite, preferred package. The resort was exac..." – BrookesGoing
261 out of 279 (94%) customers would recommend this product to a friend.
lunch on Maroma beach view of the turqouise water from the plan Romantic Dinner was awesome!! swim out pool Maroma beach View of pool and beach from pool chairs our brit friends!!!!!! One of many pools. the lovely bed in our room Swim up bar Beautiful Beach (sorry for the knees!) Happy in Paradise at the Secrets Maroma! Beach is amazing! view of pool from our beach chairs Lobby at Christmas Beautiful! The Secrets Maroma pool and swim-up bar snorkel trip Heavenly Bliss. Our room Maroma Beach Beautiful view #bestbirthday Our first day. view from our balcony Wonderful beach! You'll be amazed at how powdery the sand is. Breakfast views out to dinner
All Customer Reviews
1-4 of 234 reviews. Sort by
August 11, 2017
Great, but a few issues

First, the good: Beach was amazing, pools were great with plenty of chairs, no matter what time of day. Plenty of dining options, and really loved the fresh grilled fish by the pool! Room service and housekeeping were excellent. The not-so-great: We booked an oceanview room, and while we we technically were able to see a bit of ocean, our room was so far away from the beach, we really couldn't see much and it was quite a healthy walk to the pool and beach. That was a bummer. Our room was #1110 in the same building as the main lobby, which brings me to another bummer.....everyone in reviews raved about having a Secrets box on their room so you didn't have to see room service and could have total privacy. Our room had NO Secrets box!!! We were pretty sad about this, as we love to get room service and hang together in the evening watching movies. The last negative was that the big, beautiful tiled tub on the balcony had a drain plug that did not work, so we were not able to fill the tub up. We had really wanted to use the outside tub, and were quite disappointed that we were unable to use it. Overall great trip, but definitely a few downsides.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Fort Lauderdale
Age: 45-54
Travel: 3-6 trips/year

July 28, 2017
Great trip

The trip was great, the only complaints were the air conditioning shutting off at night due to the motion sensor. It's too hot in the summer months for this. The biggest issue I had was with the continuous harassment from the vacation club people from the time you enter the doors. We said we weren't interested the first day, but as soon as we came off the elevator the next morning the same lady was there to pressure us once again. The 3rd day she was off and her boss caught us saying she had told him we would do it...not. This just took away from the quality of our trip since this was not something we were prepared to be bombarded with. Food was okay, and the hibachi was fantastic.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Louisiana
Age: 35-44
Travel: 1-2 trips/year

July 19, 2017
What an AMAZING vacation and stellar resort!

We can't say enough good things about Secrets Maroma. Where do we even begin? We just returned from eight days in paradise and can't wait to visit this resort again. Everything Secrets Maroma does is top-notch. Please accept my apologies in advance for the length of my review, but I wanted to hit all of the most important and relevant highlights of our stay. The entertainment at Secrets Maroma is by far the best I've ever experienced at any resort, and I've stayed at many other 5 star resorts to compare. Our first night was July 4th, and the resort put together a super cool performance for Independence Day in the pool. The performance included music, acrobatics, jet skis, performers propelling down a wall, and a fireworks show that would put any other fireworks display to shame. The second night of our stay the resort had an incredible fire show. Even the Elvis show was so much fun! The entertainment crew has fun games going pretty much all the time. I got some of the funniest videos of my fiancé during his stage time for the Minute to Win It contest! We loved the entertainment so much and appreciated the daily paper with activities that the housekeeping staff placed in our room each night for the next day. Word to the wise: play the games! We won a free 50 minute massage and a romantic dinner on the beach during our stay. The massages we had were very relaxing and we enjoyed the special hydro massage afterwards. The food is, just like the entertainment, the best I've ever had at any resort. The French and hibachi restaurants were our favorites. The escargot and creme brûlée dishes at the French restaurant are mouthwatering. Be sure to make reservations for the hibachi restaurant on the first day of your vacation, as the reservations fill up quickly. Our romantic dinner on the beach was very tasty in addition to highly enjoyable due to the great service and food menu. We had the shrimp and steak dinner with cheesecake for dessert. The room service is available at all times, with tasty options to boot! Also, be sure to try the burgers, fire-grilled pizzas, and jerk chicken at the Barefoot Grill by the pool. If you don't feel like getting out of the pool, you can order food and eat directly at the swim-up bar. The servers are always available at the pool chairs for food and drinks. Speaking of drinks, be sure to try the habanero margarita and the sexy banana shot. You won't be disappointed! The beach at Secrets Maroma is beautiful. The staff keeps the beach very clean, plenty of palm trees line the beach for shade by the beach chairs, and servers are always available to take drink orders. It is absolutely worth the money to rent a cabana on the beach for a day, as the cabana servers go above and beyond to ensure all of your food and drink desires are met. Our day in the cabana was my favorite day of vacation due to the great service and cool breeze from the ocean all day. We would like to give a shoutout to Marko for the very friendly and exceptional cabana service. The service is what really sets this resort apart. Everyone is so friendly and will try their very best to meet all of your accommodations. Each building has their own concierge, and we had the great pleasure of having Kevin as our concierge from building 12 during our stay. Kevin absolutely made our vacation. He even went so far as to decorate our room for my fiancé's birthday, including balloons everywhere and a personalized birthday cake. Kevin seems to genuinely care for all of his customers, and he certainly did everything he could to ensure that our vacation was nothing short of incredible. To the managers of Secrets Maroma- Kevin is a major asset to your resort, and he deserves the highest of recognition for how hard he works to make sure your customers have a memorable and amazing vacation. From the minute we walked in the lobby on the first day to the minute we left on the last day, we felt appreciated, well taken care of, and absolutely thrilled with the resort. The resort is, albeit large, beautiful and inviting. Our room was on the top floor, which resulted in us having a nice view of both the ocean and the resort grounds. Overall we left Secrets Maroma feeling happy, relaxed, appreciated as customers, and looking forward to our next stay!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Nashville, TN
Age: 25-34
Travel: 1-2 trips/year

July 14, 2017
Ready to return!

Overall amazing vacation, never even left the resort. The food at the French restaurant was the best, Marina provided above par service on the beach, the drinks were watered down...drank all day and only felt a buzz after mimosa's at breakfast. The beach was beautiful, a little seaweed and maybe too rough for floating but calm enough to enjoy for hours. Great entertainment, saxaphonist by the pool, beach party with music and volleyball, fireworks, and acrobatics. After arriving and checking in we were immediately pitched timeshare discussions that we regretfully turned down. After returning home I wish I had listened because I'm ready to return!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: TX
Age: 25-34
Travel: 1-2 trips/year

Room Information

Secrets Maroma Beach Riviera Cancun features 412 luxurious suites with one king or two double beds, private and furnished patio or terrace, and a full bathroom with jacuzzi.

All suites feature mini-bar that is refreshed daily, 32" satellite-TV, DVD player, coffee/tea maker, internet access, ceiling fan, direct dial phone, iPod docking station alarm clock, iron and ironing board, vanity mirror, hair dryer, safety deposit box and 24-hour room service.

Room Details

Junior Suite Tropical View (JSTV)
Hotel/Studio Unit Details

Junior Suite Partial Ocean View (JSPO)
Hotel/Studio Unit Details

Junior Suite Ocean View (JSOV)
Hotel/Studio Unit Details

Junior Suite Swim Out (JSSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View (JCOV)
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out (JCSO)
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front (JCOF)
Hotel/Studio Unit Details

Preferred Club Honeymoon Suite (HMKOV) (Available...
Hotel/Studio Unit Details

Deal of the Day - Junior Suite ROH (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Being spoiled by the sparkling champagne and cool towel upon arrival.

Chic, breathtaking interiors in warm earth tones with stunning vistas of the turquoise sea.

Powdery, velvety sand that never gets hot.

The cushy spa that boasts a spa garden, hydrotherapy circuit and outdoor massage cabins. Sa-weet.

Free round of golf at the Grand Coral Riviera Maya that was designed by PGA champion Nick Price.

Dining under a private palapa at Oceana. Rock star existence, it is.

The lit tennis courts - who doesn't love this?

 

What We'd Change

Secrets Maroma Beach Riviera Cancun does enforce a dress code for some of their more upscale restaurants, but it gives you an excuse to shop.

 

Why You Should Go

The resort is located 20 miles south of the airport so you are heartbeats away from your first delicious vacay cocktail.

The French restaurant, Bordeaux, has a wine cellar. Not too shabby.

Zip lines, swim with dolphins and eco-adventures are near - there might be a fee, but go for it. You only live once.

Chichen Itza and Coba Ruins are near - both are historical and beguiling.

Water sports out the wazoo: sea kayaking, catamaran, water skiing, snorkeling and windsurfing.

When you've had enough sun, you can check out archery, dance lessons, and billiards.

Available Amenities

  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Safe Deposit Box
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • 9 Restaurants
  • 7 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Theater
  • Elevators
  • Yoga
  • Massage/Spa Treatments ($)
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Wireless Internet
  • Travel Agency
  • Purified Drinking Water
  • Watersports Center ($)
  • Beach Towels
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Euro-bungee
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • Hobie Cat with Instructor


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Coral Reef
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Maroma Beach Riviera Cancun

Carretera Federal 307 Chetumal

+52 984 877 3600

Hotel Description

Secrets Maroma Beach Riviera Cancun: Noble Beach Prize Winner - Best Beach Bliss

Put this in your mind: you're lounging on the glistening sand with your favorite chilled cocktail. What used to be the sound of kids screams is replaced with the purr of teal waves. You have a Hot Stone massage in a few, but you're so ridiculously comfortable you might have trouble getting up and over to the spa. Is this a dream you'll wake up from and see mounds of laundry and an endless To Do List?

No. And no, again. You're in Adult Beach Heaven.

Secrets Maroma Beach Riviera has everything you have ever wanted in an all-inclusive getaway, and so very much more. However, this is just a small slice of the bliss that awaits. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Talk about a mash-up of irresistible cuisine. You've got eight epic choices: French, Pan-Asian, Mexican, Italian, fresh seafood (two places), international, a grill (lite fare) and for that much-needed Joe, the Coco Cafe. Oh and food allergies are catered to. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Bon appetit.

World Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Dedicated to international cuisine with a variety of specialty items and classics.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description: A la carte dining with traditional Mexican ambiance.
Dress code:
Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Himitsu
Type: Pan Asian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant serving Oriental specialties with three teppanyaki tables. Hours subject to change.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Seaside Grill
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving fresh seafood in a quiet and romantic seaside setting. Please note an additional charge applies for lobster.
Dress code: Casual.

Oceana
Type: Seafood
Hours: Daily, 6:30pm-11pm
Description: A la carte restaurant serving seafood specialties in a quiet and romantic seaside setting located directly under a palapa with a beautiful ocean view. Please note an additional charge applies for lobster.
Dress code: Casual.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Bordeaux
Type: French
Hours: Daily, 6pm-11pm
Description: A la carte restaurant featuring a wine cellar.
Dress code: Elegant Casual. Gentlemen are required to wear long trousers and collared shirts.

Coco Cafe
Type: Coffee
Hours: Daily 8am-10pm
Description: Enjoy premium coffee and snacks.

Barefoot Grill
Type: Light Fare
Hours: Daily 12:30pm-4pm
Description: Light lunch specialties in an outdoor setting.
Dress code: Casual

All hours subject to change.



BARS/NIGHTLIFE

You've got seven aah-some bars and lounges to find your vibe: poolside, swim-up, lobby, showtime, pool, beach and music lounge. Party on.

Rendezvous
Lobby bar. Daily, 10am-1am.

Manatees
Swim-up bar. Daily, 10am-5pm.

Sugar Reef
Bar serving your favorite tropical cocktails. Daily, 5pm-11pm.

Barracuda
Pool and beach bar. Daily, 9am-6pm.

Desires
Contemporary music lounge with DJ and sports bar with flat-screen TVs. Daily, 10pm-1am.

Showtime Bar
Bar with entertainment. Daily, 6:30pm-10:30pm.

Revive
Spa Bar. Daily, 8am-8pm.



BEACHES AND POOLS

Get ready to be blown away, first, by the unblemished beach, one of the most famous in Mexico. And second, by the massive infinity pool (dual-temperature, folks) with a breathtaking view of turquoise waves and swim-up bar, plus a lazy river and 12 smaller pools that are all connected. Chill in any way, shape or form you like.



SPORTS/ACTIVITIES

Water

  • Kayaking
  • Windsurfing
  • Sailing
  • Pool Volleyball
  • Water aerobics
  • Snorkeling
  • Hobie cats
  • Water polo

Available for an additional charge:

  • Scuba diving
  • Deep-sea fishing

Land

  • Fitness center
  • Tennis
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Yoga
  • Archery
  • Ping pong
  • Mini Golf
  • Euro-bungee

Golf
Secrets Maroma Beach Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya golf course. Please see Additional Information below for more details.



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Maroma also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia features 19 treatment rooms, a beauty salon, boutique and other upscale features. Daily, 8am-8pm.

Services include:

  • Jacuzzi
  • Spa garden
  • Sauna
  • Steam room
  • Hydrotherapy circuit
  • Indoor and outdoor massage cabins
  • Separate areas for men and women


WEDDING/HONEYMOON

Secrets Maroma Beach offers a variety of wedding, honeymoon, and anniversary packages. The resort features a Shaadi South Asian Wedding Package which is inclusive of six events over three days, for up to seventy-five guests. Trained and certified South Asian Wedding Specialists further ensure the utmost attention and care is given regarding the cultures and traditions of these wedding parties. Please contact the resort directly for more information.

CHILD CARE

Secrets Maroma Beach Riviera Cancun is an adult-only resort and does not offer child care services.

ADDITIONAL INFORMATION

Location
Secrets Maroma Beach Riviera Cancun is located 20 miles south of Cancun International Airport (CUN) and 30 miles south of Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 6-night minimum stay is required for travel Nov 7, 2017 and Apr 19-22, 2018.
A 5-night minimum stay is required for travel Sep 14-16, 2017, Nov 8, 2017.
A 3-night minimum stay is required for travel Sep 13, 2017, Oct 6, 13-14, 2017, Oct 20-21 & Nov 11, 2017.
A 4-night minimum stay is required for travel July 12-14, 2017, Aug 1-3, 2017, Sep 27-29, 2017, Oct 3-5, 12, 19, 2017, Nov 9-10, 2017, Dec 26-Dec 31, 2017, Apr 23, 2018 & Dec 26-Dec 31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2014 AAA Five Diamond Award - for 5 consecutive years
#1 resort for Romance - 2013 TripAdvisor Traveler's Choice awards
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Secrets Maroma Beach Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Capri Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

Complimentary Green Fees Policy
From now until December 31, 2015, guests are able to enjoy one complimentary green fee per person, per day, at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Resort Update Secrets Maroma Beach Riviera Cancun is thrilled to share that they will be updating the property's 412 suites to provide guests with an elevated level of luxurious accommodations. The first phase of the enhancement project is scheduled to begin May 15th and finish December 15th. The first updates will involve the complete renovation of 217 suites and will offer guests a fresh take on the stunning, Unlimited-Luxury® accommodations for which Secrets Maroma Beach is revered and known. To avoid any inconvenience, the project will be completed building by building. In addition, they will be constructing false walls in order to isolate all possible noise, dust and visual impact to their guests.

All hours, fees, amenities, information and services are subject to change without notice.
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