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Secrets Huatulco Resort & Spa

Mexico - Huatulco

Our Rating
4 Nights with Air from $1,069 All-Inclusive
Info Customer Reviews Questions & Answers

Visualize this: you are on a raft in azure waters in the arm of Conejos Bay surrounded by sublime rock formations create ... More

Customer Rating 26 Reviews
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.7
Dining Options
 
4.2
Room Comfort
 
4.6
4.4 out of 5
"Great vacation. The food was good but could be better. great value for the money. Shrimp tacos great! It would help if you speak Spanish." – DeeJay1959
29 out of 34 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.6
Beaches & Pools
 
4.7
Dining Options
 
4.2
Room Comfort
 
4.6
4.4 out of 5
"Great vacation. The food was good but could be better. great value for the money. Shrimp tacos great! It would help if you speak Spanish." – DeeJay1959
29 out of 34 (85%) customers would recommend this product to a friend.
Secrets Huatulco
All Customer Reviews
1-4 of 26 reviews. Sort by
November 29, 2016
Management Issues - stubbrorn and uncooperative

It only takes one thing to ruin and otherwise great vacation. We are both well established professinal people. On the third day we went to the front desk to change currency - this occurred Monday - November 28. The desk clerk would have made the US Secret Service proud by the way her and her colleague examined the bills promptly pronouncing the money old and that they would only accept to of the five bills to chnage. I asked to see the manager and after waiting 15 minutes with my money and passport lying on the counter with no manager in sight I collected my things and returned later. When the manager graced me with an appearance the discussion was conducted in the lobby in full view of other guests. She informed me that the resort could not accept bills with marks or blemishes because the bank would not take them from the resort. She again examined my money and pronounced several of the bills unaccepatble. We felt like we were counterfeiters. When asked if the banks in town would change them she said probably not. We went to town, a major inconvenience, and Banknord efficently changed all of th same money the resort refused without questioning or examining a single bill. We had an appointment with AM Resorts to discuss their vacation club but promptly canceled it. All it takes is the short sightedness of one person to ruin a vacation. Congratulations to the manager for a lost vacation club sale and no chance of repeat business. Moral of the story be sure to stop by your bank before you go here and bring new uncirculated bills - seal them in plastic, do not fold spindle or mutilate or the resort will decline to take them.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Dingmans Ferry, PA
Age: 55-64
Travel: 1-2 trips/year

October 15, 2016
Never Again

From the outset, this has been a nightmare. We met our driver without a problem at the airport. We stood around for 20 minutes as our driver waited for another passenger to arrive, even though we had paid for private shuttle transportation. Even after showing our driver our trip confirmation that clearly indicated private shuttle he radios someone to confirm what we had shown him. After 30 minutes, which is the time it takes to get to the resort meaning we could have already been there, we leave the airport. When we get to the resort we are greeted by the bellhop but never offered a drink of any kind. Not even a water. We've never experienced anything like that before. We are ushered to the concierge office where we check in, but no mention of the shuttle fiasco. After checking in we are then turned over to a woman whose job it appears is to upsell us on spa services and other properties. After telling her 3 times that we weren't interested in the spa service because we are only here for 2 days and we want to soak up as much sun and beach as possible, she persists and changes gears to offer us a tour of their sister property, Dreams, just down the road. Dreams is a family setting and we don't have kids so we tell her that we would never have a reason to go to anything but an adults only resort yet she continues to press us on tour. After we convince her that adults only is all we'd ever consider she then puts pressure on us to go to a seminar to find out more about the other properties. For a place that touts relaxation, this pressure sell was anything but relaxing. Now we're an hour since landing and still no drink of any kind and still not in our room. When we finally get to our room, our bags are not there so we can't get into our swim suits and enjoy the pool. Plus, our room is warm and the thermostat can not be set below 18C (66F). Restaurants are even hotter than the room and only certain restaurants were open, so it was a slim choice of dining options. As I write this, we have been sitting by the pool for an hour and no drink service has been offered. And we have an UPGRADED room that we paid for. Pathetic. The grounds are clean and beautiful, but so is my backyard, which is $1800 cheaper than this trip, I can set my interior thermostat to whatever I desire and I'll always have a drink when I want one and my food options are more than just French and buffet. I guess the Secret to this place is that it's nothing as advertised.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Houston, TX
Age: 45-54
Travel: 7+ trips/year

October 3, 2016
Place to relax

We choose to return to this resort because last year we had a great time. This time around the service we had was over the top. Everyone we encounter was exceptional service. From the time we got there to the time we left.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: California
Age: 45-54
Travel: 1-2 trips/year

September 13, 2016
Take me back

I really loved this place, everything about it was a dream. The service was outstanding and the food was very good. The most perfect vacation if your looking to just relax. As much as I wanted to see the town I didn't want to leave the resort and the spa was first class. Definitely returning!

Take me back
1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Queens, NY
Age: 25-34
Travel: 1-2 trips/year

Room Information

Secrets Huatulco Resorts & Spa features 399 gorgeous suites with LCD satellite TV, daily refreshed premium mini-bar, sofa, and spectacular views.

Room Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Junior Suite with Jacuzzi
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Junior Suite Swim Out
Hotel/Studio Unit Details

Preferred Club One Bedroom Suite Swim Out
Hotel/Studio Unit Details

What's to Love

The sparkling champagne and chilly towels that welcome you to this rockin' retreat.

Being tucked away beside the amber sands, ancient rocks and majestic blue surf of Conejos Bay. (Swoon.)

Rooms with pops of color moored by wooden accents that whisper relaxed sophistication and killer views of the Pacific.

Jacuzzi tubs in the bath and Gilchrist & Soames bath products to slather on yourself.

Cuddly bathrobes and slippers in every room. (Yes!)

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

The world-class spa with melt-you-inducing treatments like Bubble massage beds - a sanctuary for the senses.

The sommelier is very knowledgeable about wine. (Sweet).

You can kick back and watch movies on the beach. (Cool, huh?)

 

What We'd Change

The restaurants at this resort don't take reservations, so you can end up standing in a line or two waiting for a good seat. Waits aren't terrible, though, and a no-reservations policy means no daily calls to the front desk.

 

Why You Should Go

Only 25 minutes from the airport - You Time is just a short ride away.

You can take day-trips to Copalita Waterfalls (refreshing), La Bocana Lagoon (secluded) and Rio Copalita (cool ruins).

You can upgrade to the Preferred Club and get better rooms with a pillow menu and much more.

Might want to brush up your Spanish like donde esta el bano? (where is the bathroom?) & cuanto cuesta? (how much?).

You can golf on an 18-hole course designed by F.M. Schjetnan Dantan and Pedro Gueraca. (There's a fee, but worth it).

Two tennis courts - schwing!

Make a splash with snorkeling, windsurfing, Hobie cats and kayaking.

For a little extra moolah, there's sport fishing, deep-sea fishing and wave runners.

For some non-water fun, you can check out billiards, table tennis, yoga and the fitness center.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Laundry Services ($)
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Jet Skis ($)
  • Ping Pong
  • Billiards
  • 7 Restaurants
  • 7 Bars/Lounges
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Secretarial Services
  • Yoga
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Jogging Trail
  • Swim-Up Bar
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Hobie Cat with Instructor
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Beauty Salon
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Surfing/Surfing Lessons
  • Tennis Courts
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Huatulco offers an unspoiled natural paradise with a laid-back attitude.

Secrets Huatulco Resort & Spa

Seccion Hotelera Bahia de Conejos, Lote 8

+52 958 58 30 500

Hotel Description

Secrets Huatulco Resort & Spa: A Rockin' Retreat on the Pacific

Visualize this: you are on a raft in azure waters in the arm of Conejos Bay surrounded by sublime rock formations created before time began. You glance at the golden sand on the beach and are torn between lounging there or continuing your float fest in this arced haven of the Pacific. Such is life in this earth-heaven.

Wanna go? You bet your vacation, dreamy self you do.

Secrets Hualtulco has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - eight gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment at the open-air theater - a live show every night. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Get your grub on in a big way with eight joints: Pan-Asian fusion with two teppanyaki tables, a beachside Grill, an eatery that serves grilled steak specialties, along with French, Italian (Trattoria-Style cuisine), International, Mexican, fresh gourmet seafood, plus Coco cafe for your morning caffeine jumpstart. At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night. Eat up.

Market Cafe
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-10:30pm
Description: Buffet restaurant serving international specialties for breakfast, lunch and dinner.
Dress code: Casual. Bermudas, long shorts or capri pants, sneakers or sandals.

Cin Cin
Type: Mediterranean
Hours: Days vary, 6:30pm-10:30pm
Description: a la carte restaurant serving all the flavors of Italy and the Mediterranean. a la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and collared shirts.

Tamarindo
Type: Mexican
Hours: Days vary, 6:30pm-10:30pm
Description: Enjoy a la carte Mexican cuisine in this festive atmosphere. a la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels. Hours subject to change. All restaurants are smoke free.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and collared shirts.

Spice
Type: Pan-Asian
Hours: Days vary 6:30pm-10:30pm
Description: a la carte restaurant specializing in Pan-Asian fusion cuisine. Two teppanyaki tables are also available (reservations required for teppanyaki). A la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and collared shirts.

Bordeaux
Type: French
Hours: Days vary, 6:30pm-10:30pm
Description: Offering French fare in an a la carte setting. a la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels.
Dress code: Formal. Gentlemen are requested to wear long trousers, collared shirts and dress shoes.

Oceana
Type:
Seafood
Hours: Days vary, 6:30pm-10:30pm
Description: Enjoy fresh seafood, grilled steaks and specialties in this a la carte restaurant. a la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and collared shirts.

Castaways
Type: Grill
Hours: Days vary, 6:30pm-10:30pm
Description: a la carte restaurant serving an assortment of grilled steaks and specialties. a la carte restaurant openings rotate throughout the week. The number of restaurants open each day depends on occupancy levels.
Dress code: Casual for breakfast and lunch. Elegant casual for dinner - gentlemen are requested to wear long trousers and collared shirts.

Barefoot Grill
Type:
Snack bar
Hours: Daily, 11am-5pm
Description: Located midway between the beach and the pool, serving delicious burgers and hot dogs.

CoCo Cafe
Type:
Snack bar
Hours: Daily, 7am-11am; 5pm-10pm
Description: Sit back and relax with premium-brand drinks, coffee, sandwiches, pastries and desserts.

Hours are subject to change.



BARS/NIGHTLIFE

Luscious libations abound at seven epic drinkeries: lobby, open-air, swim-up, pool, open-air lounge, music lounge and one in a theater. You're welcome.

Rendezvous Bar
Located in the main lobby, serving a variety of refreshing cocktails. Daily, 9am-1am.

Sugar Reef Bar
Located over the Oceana restaurant. Enjoy stunning views of the beach and bay while sipping from your favorite beverage. Daily, 11am-11pm.

Marlin Bar
Swim-up bar serving a variety of refreshing cocktails. Daily, 11am-5pm.

Barracuda Bar
The right place for a tropical drink while lounging by the pool. Daily, 11am-5pm.

Desire
Dance the night away at this music lounge. Daily, 10pm-1am.

Showtime Bar Enjoy nightly entertainment and cocktails at the theater. Open during show times 8:30pm-10:30pm.

Sky Bar
Located on the bridge by the elevators. Daily, 6pm-1am.

Night Life
Guests of Secrets Huatulco Resort & Spa can enjoy nightly entertainment, theme parties and movies on the beach.



BEACHES AND POOLS

The resort sits on Conejos Bay and boasts a 385-yd stretch of golden sand lined with shady palapas along with beautiful rock formations and sapphire waters - your hideaway from reality. For those who want to lounge sans sand, there are two shimmering infinity pools with a Jacuzzi. Boom.

SPORTS/ACTIVITIES

Water

  • Hobie Cats
  • Windsurfing
  • Beach volleyball
  • Snorkeling
  • Kayaks

Available for an additional charge

  • Sports fishing
  • Wave runners
  • Deep-sea diving

Land

  • Billiards
  • Table tennis
  • Tennis
  • Yoga
  • Fitness center

Golf
For an additional charge, guests can take advantage of the region's finest course, Campo de Golf Tangolunda, is an 18-hole, par 72, 6,851-yd course designed by architects F.M. Schjetnan Dantan and Pedro Gueraca. Set in a secluded locale along the Pacific shoreline, this championship-caliber destination was designed with all skill levels in mind. Daily, 7am-5pm



INTERNET

The resort's Unlimited Connectivity program offers complimentary Wi-Fi access and calls to the U.S. and Canada in all guestrooms and public areas. Secrets Huatulco also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

The world-class Secrets Spa by Pevonia offers guests a sanctuary for the senses, an atmosphere of pure indulgence, elite services and quality products for an additional charge. Daily, 8am-8pm.
  • Bubble massage beds
  • Cascade and swan jets
  • Jacuzzi
  • Sauna
  • Temazcal
  • Separate men's and women's areas
  • Full-service beauty salon, including haircuts, manicures and pedicures


WEDDING SERVICES

Secrets Huatulco Resort & Spa offers a variety of wedding packages with a dedicated, on-site wedding coordinator to arrange all the details for an additional charge.Please contact the CheapCaribbean.com Reservations Center toll-free at 1-800-915-2322 for details.

ADDITIONAL INFORMATION

Location
25 min from Bahias de Huatulco International Airport (HUX) in Tangolunda Bay.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required every year for arrivals Dec 26-31.

Adult Only
Secrets Huatulco Resort & Spa is an adult-only resort. Guests must be 18 years of age or older.

Awards
2013 AAA Five Diamond Award
2014 AAA Four Diamond Award
TripAdvisor Certificate of Excellence - for 4 consecutive years
Rainforest Alliance Verified

Dining Program
The Sip, Savor & See package is now available at Secrets Huatulco Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resort Dreams Huatulco Resort & Spa for a total of 12 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Junior Suite Ocean Front
  • Travel: November 14 - December 22
  • Book By: December 14
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