Search
Deals
Cruises
Support
Account

Secrets Capri Riviera Cancun

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Close your eyes. Envision a Mexican hacienda. Now overlay it with cool Mediterranean textures, colors (warm woods, yello ... More

Customer Rating 357 Reviews
Value
 
4.3
Service
 
4.7
Beaches & Pools
 
4.1
Dining Options
 
4.2
Room Comfort
 
4.4
4.4 out of 5
"If you are reading this, you're like me and do your homework before you book a vacation destination. Let me tell you what my family experienced during our stay the first week of March 2013 at Secrets C..." – 17oh
367 out of 427 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.7
Beaches & Pools
 
4.1
Dining Options
 
4.2
Room Comfort
 
4.4
4.4 out of 5
"If you are reading this, you're like me and do your homework before you book a vacation destination. Let me tell you what my family experienced during our stay the first week of March 2013 at Secrets C..." – 17oh
367 out of 427 (86%) customers would recommend this product to a friend.
On the beach Raccoons Paradise towel art Beautiful resort Birthday room!!! View from our room HANGIN OUT @ THE POOL The view from our room Coatimundi's view from our room!! amazing Paradise at your doorstep Restaurant VIEW FROM OUR ROOM Romantic Dinner on Beach Coconut ice cream by the ocean! view from dinner on Oceana balcony View from the grill eating at Seaside Restaurant Ocean Front Balcony view from room second cut foot pure beauty From room 526 My little buddy that I met in downtown Playa Del Carmen View from Seaside Grill View from room Beach near Secrets Capri Wonderful view from our balcony of the ocean & pool Early morning going to the pool Beach at Secrets Capri Drinks on the beach Good times at the pool swim up bar! 5th floor common area Tulum Ruins Serenity Now.. Quiet beach Chilling by the Pool delicious View of sunrise from room Early morning on the beach Sunrise by the pool View from Balcony Catamaran Snorkel Trip Our View View from my balcony
All Customer Reviews
1-4 of 357 reviews. Sort by
February 6, 2017
Fun trip

Room was very comfortable! We had a jr suite ocean front and the view was great! The food was very good with impeccable service! Had a cabana on the beach that was the best day! The spa was nice! Massages very good! The negatives would be the beach which was very small with quite a bit of seaweed, didn't bother us too much but if your looking for an awesome beach just keep that in mind. We agreed to go to the sales pitch to go see their other resort down the road, the resort was absolutely beautiful but the sales pitch was very aggressive and turned us off! The resort is definitely showing signs of aging but the service makes up for it! Overall we had a great time!


2 of 2 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Texas
Age: 45-54
Travel: 3-6 trips/year

February 4, 2017
Overall a great place!

This is the first review I have ever written. After all of them we read I was nervous to go. I get so tired of reading reviews where people complain about the 'grout job' around the tile or broken tiles in the pool. That is insignificant in our eyes. Apparently makes or breaks a stay for some people. But here it is, The Good, The Bad, The Ugly! Good: SERVICE--PHENOMENAL. Everyone is friendly, there to please, and speak very good English. ENTERTAINMENT--This was something that was a first for us. We actually stayed in Iberostar Grand in the D.R. and became bored because there was nothing to do. Stayed at Ritz in Cancun, same story--boredom. Here is different, there was a Beatles Show on the resort pool with live music, acrobatics, outside grill. Bingo at the swim up bar every afternoon (my fave!) and a traveling art gallery/show came for an evening. Karaoke, live music... Food was great in most places, drinks not watered down, room was comfortable-- very clean with turn down service daily. Beers, soda, water in the mini-bar. No food. The bad: If you are a beach lover, you MIGHT be disapppointed. To say there is NO beach really isnt true. A beach that I'm sure was once 50 yds from property to water is now maybe 5-10 yards. But its still there. Shore is sand/clay, gotta watch entry into water, hit or miss with mudholes and rocks. The ugly: foul smell coming from basement lobby area bathroom. Not sure what the deal was. If you want a huge resort, this is not the place for you. Smaller and quant. we would stay here again in the future!


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
User Image

From: Kansas
Age: 25-34
Travel: 1-2 trips/year

January 24, 2017
Vacation

First no beach, second cold pool, third 5 people murdered down the street and oh Cheap Caribbean owns the place that is why they recommend it.


4 of 6 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
2.0
User Image

From: Ft Lauderdale, Florida
Age: Over 65
Travel: 7+ trips/year

January 18, 2017
mediocre

The beach is gone. It looks like a storm took all the sand away and now there are stumps sticking up two feet out of the water. The spa steam bath wasn't working the whole week we were there. The heating system for the pool and spa was not functioning the whole time. They kept telling us that it was fixed but it never was. The staff was great. They dealt with apparent budget cuts as best as they could. It seems as though the company is concentrating on their newer properties and are ignoring this one. The variety of food is limited compared to other resorts. We will go elsewhere on next trip.


4 of 5 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
2.0
User Image

From: California
Age: 55-64
Travel: 7+ trips/year

Room Information

291 guest rooms with A/C, marble bathrooms, coffee/tea maker, daily refreshed mini bar, hair dryer, flat screen TV, CD/DVD player, alarm clock with iPod docking station, in-room safe, Wi-Fi, and private balcony or patio.

Room Details

Preferred Club Deluxe Tropical View
Hotel/Studio Unit Details

Preferred Club Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Front Ocean
Hotel/Studio Unit Details

Preferred Club Deluxe - Deal of the Day (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

Being greeted with a chilly cocktail and cool towel, your reward for surviving the airport security strip down.

Chic, happenin' suites with balconies or terraces that overlook delicious, endless turquoise.

Mediterranean charm meets Mexican hacienda vibe. Heaven.

Rooms have romantic four-poster beds with fine linens, tropical hardwoods and Italian marble baths.

Health-conscious grub - gluten-free, sugar-free and vegetarian. (High-maintenance guests welcome).

Stress-smashing spa includes a Seaweed Wrap, and the Luminous "C" and Sea facial. Swoon.

You can dive into oceanside spin and yoga to keep your rockin' bod in shape.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Vanishing edge dual-temperature pool, heated during the winter season. Epic. (You'll see).

 

What We'd Change

Spa services aren't included in the basic packages at Secrets Capri Riviera Cancun's Unlimited-Luxury®, but the pampering they provide in this stunning personal oasis is worth the expense.

 

Why You Should Go

Private concierge on call 24/7 and turn down service. Like being in Buckingham Palace, only warmer.

Majestic Mayan ruins are near. Lots of stairs so bring some sturdy, grippy shoes to secure your climb.

Scooter/moped rentals for exploring and feeling like an Italian school boy.

Complimentary green fees at the nearby championship course, Grand Coral Riviera Maya. Sa-weet.

You can upgrade to the Preferred Club and get upgraded rooms with a pillow menu and much more.

Coolio eco-adventures include mountain biking, deep-sea fishing, trekking, windsurfing and parasailing.

There are tequila tastings and wine pairings. Heart-healthy cooking class and dance lessons.

And tennis. And Bocce ball. Lotsa aahh-some stuff.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Scuba Diving ($)
  • Shuttle Service
  • Safe Deposit Box
  • Spanish Lessons
  • Billiards
  • Bicycle Rental
  • 7 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Elevators
  • Library
  • Fax Machine ($)
  • Yoga
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Sauna ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • Tennis Courts
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Jogging Trail
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Nature Park(s)
  • Parasailing
  • Scuba Diving

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Capri Riviera Cancun

Carretera Federal 387, KM 299

+52 98 48 73 4880

Hotel Description

Secrets Capri Riviera Cancun: Mexican Hacienda Meets Mediterranean Villa

Close your eyes. Envision a Mexican hacienda. Now overlay it with cool Mediterranean textures, colors (warm woods, yellows) and architecture. Now step on a powdery beach and open your eyes: in front of you are endless teal waves that kiss the shore and linger around your ankles. Heaven?

Close - it's a Beach Eden like you've never experienced before. And it can be yours.

Secrets Capri Riviera Cancun has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free WiFi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Divide your palate into countries so you'll be ready for this explosion of international cuisine - Mexican, Pan Asian, Japanese and more. Visit the coffee bar any time for stellar Joe. At one epic restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Cactus Club Ceviche and Taco Bar
Type: Seafood
Hours: Daily, 11am-5pm
Description: Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos.
Dress Code: Casual.

Himitsu
Type: Asian fusion
Hours: Nights vary, 6pm-11pm
Description: Himitsu offers guests a fusion of Pan-Asian and hibachi a la carte delicacies.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

La Riviera
Type: Mexican
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6pm-11pm
Description: Mexican cuisine with a variety of international specialty items and classics for breakfast and lunch. Offers a variety of theme nights for dinner.
Dress Code: Casual.

Oceana
Type: Seafood
Hours: Nights vary, 6:30pm-11pm
Description: Enjoy fresh a la carte seafood presented in a quiet and romantic seaside setting.
Dress Code: Casual.

Portofino
Type: Mediterranean
Hours: Nights vary, 6pm-11pm
Description: Explore the flavors of the Mediterranean with delicious Italian favorites served each evening.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5pm; Dinner - daily, 6:30pm-11pm
Description: Located directly on the beach, Seaside Grill offers a variety of light snacks, full meals and a la carte Caribbean steaks during the evening.
Dress Code: Casual.

Coco Cafe
Type:
Coffee and Snacks
Hours: Daily, 7am-10pm
Description: Serving premium coffee and snacks to get you going in the morning.
Dress Code:
Casual.

Sip, Savor & See
The Sip, Savor & See package is now available at Secrets Capri Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Maroma Beach Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

Four spots to get your drink on. Swim-up, lobby and pool bar, plus a music lounge that has a pool table. (Just think of the clacking balls as an extra layer of instrumental).

Rendezvous
Daily, 10am-1am.

Manatees Bar
Daily, 10am-5pm.

Sugar Reef Bar
Daily, 9am-11pm.

Desire
Daily, 4pm-1am.



BEACHES AND POOLS

You'll find palapas on the beach, where you can indulge in hours of sand and water therapy for your toes. If you want to dive a little deeper, you can explore one of the world's longest barrier reefs. Should you tire of this, there's a 16,000 square foot pool with a vanishing edge dual-temperature pool, heated during winter months with a swim-up bar. You can also venture out and hit the epic Mayan ruins. There's no shortage of beachy, outdoorsy things to do.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Sailing
  • Water aerobics
Available for an additional charge:
  • Scuba diving
  • Deep-sea fishing
  • Water Activities Center

Land

  • Fitness center
  • Crossfit class
  • Archery
  • Beach volleyball
  • Bocce ball
  • Latin American dance lessons
  • Billiards
  • Tennis
  • Yoga/pilates classes
  • Healthy Cooking Classes

Golf
Secrets Capri guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya Golf Course.



INTERNET

Secrets Capri Riviera Cancun offers complimentary Internet access in the business center and lobby area. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia offers an intimate atmosphere of pure indulgence combining hydrotherapy and luxury treatments to create a refreshing, invigorating and peaceful experience for an additional charge.
  • Private Swiss showers
  • Jacuzzi baths
  • A relaxation lounge
  • Sauna
  • Steam room
  • Private showers
  • Multi-functional spa suites
  • Couple's massage suites
  • Hydrotherapy suites
  • Bridal cabin


WEDDING/HONEYMOON

Secrets Capri Riviera Cancun offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

Secrets Capri Riviera Cancun is an adult-only resort, therefore child care is not available.

ADDITIONAL INFORMATION

Location
Secrets Capri Riviera Cancun is located 35-minutes south of Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 4-night minimum stay is required every year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2013 AAA Five Diamond Award - 7 consecutive years
2014 AAA Four Diamond Award
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Preferred Club Deluxe Tropical View
- or -
Choose a Vacation Package
and Save More!
More
4 days, 3 nights
Travel Dates 3/29 - 4/21
Starting at $769 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
More
4 days, 3 nights
Travel Dates 3/11 - 3/28
Starting at $869 was $1259
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
Jr Ste Ocean View More
4 days, 3 nights
Travel Dates 4/19 - 4/30
Starting at $1049 was $1559
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 5/1 - 5/31
Starting at $909 was $1329
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$200 in Resort Coupons More
5 days, 4 nights
Travel Dates 6/1 - 8/10
Starting at $899 was $1349
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$200 in Resort Coupons More
6 days, 5 nights
Travel Dates 8/11 - 10/27
Starting at $909 was $1339
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts