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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 130 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
3.9
4.2 out of 5
"The service was excellent, the whole family love the resort (all 13 of us - 3 families). A nice place for family with children (our ranging from 2 to 11)." – lucky43
129 out of 149 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
3.9
4.2 out of 5
"The service was excellent, the whole family love the resort (all 13 of us - 3 families). A nice place for family with children (our ranging from 2 to 11)." – lucky43
129 out of 149 (87%) customers would recommend this product to a friend.
Lookiing into the resort from the beach Broken patio door lock Cheers from Sandos Playacar Rib eye at the Steakhouse Beautiful beach! Adult only pool Lobby Broken patio door lock Adult room
All Customer Reviews
1-4 of 130 reviews. Sort by
September 24, 2016
Worst Sandos Experience Ever

Having stayed at Sandos Finesteras in Cabo 2X we were anxious to visit another Sandos facility. We looked at other options in the Yucatan but decided to go with a known product we had enjoyed in the past. Big mistake!!! Musty, moldy smelling room (we changed rooms but no improvement other than street view v pool). Our fruit bowl was being pilfered by someone even though we had a do not disturb sign hung on the door. When we mention this after the third visit by the fruit thief they said they would inform head of housekeeping. That resulted in a complete removal of the fruit. Our shower constantly flooded into the bathroom and entry hall leaving a very slippery situation. We used most of our towels on the floor. Asking for more towels was like asking for a quart of blood!! Lousy drinks. I could deal with the watered down booze but find a bartender who can mix one!!! Paid for Elite but never learned where anything was (private bar where the drinks were terrific!) until our 5th day!!! Only 2 shuttle trams that hold 6 people to carry you from the adult section to the beach. This is minimally a 20 minute process. Rental car agent said toll roads too dollars/lie, gas available on toll highway//70 km later and we only had a 1/4 tank of gas!! Had to pay a guy with gas in his backpack at a police checkpoint so we could make it to the Pemex station!! Took a 7 day vacation to get away from construction noise at my home only to be inundated with it at Sandos Playacar. They even sawed down thatched pool umbrellas at midnight!! REALLY!!! NEVER-EVER-AGAIN. So glad we never fell for their timeshare!!


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Overall Rating: 1
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: MD
Age: 55-64
Travel: 3-6 trips/year

September 8, 2016
Awesome!!!!

Loved the resort and loved the area the service, beach and pools were amazing I would 100% go back to this resort and recommend it to try it best value!!! we did alot of excursions while we was there and our amstar rep Lucas was amazing...I lost my folder with all my excursion paperwork in it and he helped me locate it on call also he went out of his way to meet us to book another excursion...LUCAS IS THE BEST!!!!!!!!!!!!!!! the only down fall would be the food and the bed was hard wish there was more choices in food and it wasn't very good in my opinion my husband got sick so we was afraid to eat towards the end of the trip our bed was hard and asked for a mattress pad they did come and put one on but it didn't make it better but we loved our room it was very nice overall was an awesome place!!! Thanks Sandos Playacar!!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Pittsburgh, PA
Age: 25-34
Travel: 1-2 trips/year

September 7, 2016
such a great time!

I booked a trip here with my fiance! We had so much fun! The staff was all super nice and friendly! We stayed at the all adult section, which was fantastic. It is a small walk from the beach(the only down fall). The pool was fantastic, and had a swim up bar. I did not want to leave! The beach was beautiful. White sand and clear blue water! They offered lounge chairs and tables. The food was delicious!! A tons to choose from! The rooms were nice, cozy and perfect for not staying in for long durations! I would definitely recommend this to anyone!


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: indiana
Age: 19-24
Travel: 1-2 trips/year

August 29, 2016

The beach is awesome . Hotel and staff are great . Would go again great value !


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Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: rochester ny
Age: 45-54
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Standard Room - Beach Family Section
Hotel/Studio Unit Details

Riviera Junior Suite - Riviera Family Section
Hotel/Studio Unit Details

Select Club Junior Suite - Select Club Adults-Only Section
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.
 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • Non-Smoking Rooms (on request)
  • 5 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Riviera Grand Buffet
Type:
Mexican
Hours: Daily, 7am-11am
Description: Casual Mexican food buffet.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Mediterranean
Hours: Breakfast - daily, 9am-10am; Lunch - daily, noon-5pm
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

All hours are subject to change.



BARS/NIGHTLIFE

El Agave Blue Bar
Beachside snack bar. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar for Riviera Select Club Adult-only guests. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests and 2 for children.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Baby club (2-3 years old), Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Minimum Stay Requirements
A 5-night minimum stay is required for travel Dec 28, 2016-Jan 1, 2017 and April 13, 2017-April 15, 2017 <

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.

Resort Update
Sandos Playacar Beach Resort has announced that they will join their two main buffet restaurants into one modern, air conditioned buffet restaurant with a wide variety of food stations. Renovations to the existing buffets will be ongoing from August 29, 2016 through December 23, 2016. During this time, food and beverage services will be offered in alternate locations.

Update as of August 18, 2016: Sandos Playacar Beach Resort has advised us that they have decided to begin this renovations program ahead of schedule due to lower occupancy. Renovations to the existing buffets will now be ongoing from August 18, 2016 through December 23, 2016.

All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Standard Room - Beach Family Section
  • Travel: December 4 - 23
  • Book By: October 31
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Choose a Vacation Package
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5 days, 4 nights
Travel Dates 12/4 - 12/23
Starting at $599 was $949
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Jr Suite-Family Section More
5 days, 4 nights
Travel Dates 9/30 - 12/3
Starting at $639 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Jr Suite-Adult Only More
5 days, 4 nights
Travel Dates 1/2 - 1/31
Starting at $909 was $1329
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Only 10 days left to book!
5 days, 4 nights
Travel Dates 2/4 - 4/12
Starting at $1059 was $1389
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 5/1 - 6/30
Starting at $659 was $1059
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts