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Sandos Playacar Beach Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry abo ... More

Customer Rating 169 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
164 out of 191 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
3.9
4.2 out of 5
"We had the best time staying at sandos playacar resort and spa and we were so pleased with everything that had made our trip so wonderfull. beaches well very nice and nice weather all around our stay. ..." – skhan1961
164 out of 191 (86%) customers would recommend this product to a friend.
Gorgeous beach! Lobby Beach Broken patio door lock Adult pool Adult only pool Lookiing into the resort from the beach Broken patio door lock Beautiful beach! Adult room Beautiful beach! Cheers from Sandos Playacar Rib eye at the Steakhouse Beautiful beach
All Customer Reviews
1-4 of 169 reviews. Sort by
June 24, 2017
Amazing Vacation! We love Sandos!!

We had the most amazing vacation at Sandos Playacar Beach Resort! The beach is absolutely gorgeous... turquoise, warm, crystal clear water and white soft sand! The beach has a great number of palm trees and pslspas surrounding the lounges and the constant breeze that flows through them is paradise! In the adult only section the waiters bring you whatever drink your heart desires and the bar and snack bar is super close by if you want to serve yourself. There is also very comfy hammocks that we're always available! There's a band and activities that play daily on the beach but it's a little farther down in the family section which makes the adult only section very quiet and peaceful! The staff at Sandos is top rate! Very accommodating and they do it happily! The food is amazing... something for everyone! I would highly recommend the Italian restaurant... food is superb! The buffets are fantastic too... real ice cream in the Festival Buffet! The restaurants are all beautiful and very clean, in fact, the whole resort is immaculate! They are constantly cleaning and caring for the resort which is why it's so beautiful! The walkways to the beach are shaded and beautiful! I can't say enough about Sandos ... we're already planned no next year's trip...oh and the pools!! Beautiful, clean, perfect temp, and fun activities daily! Swim up bar in adult pool so much fun...can get crowded, but still great! One tip...the beds are hard but if you call the front desk, they'll bring you a mattress topper! The rooms are beautiful...huge jacuzzi tub, that really works, in the adult rooms!! Thank you Chesp Caribbean...our check in and airport transfers were flawless! We'll definitely book with you again!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Anaheim, California
Age: 55-64
Travel: 3-6 trips/year

June 21, 2017
Satisfied customer

The beach was gorgeous! Water was spectacular. Activities on the beach were fun also. Beach was so wonderful, this is the first trip where we did not want to leave and do an excursion. Nightly shows and the on-site club were fun. Room service included was a definite plus. Able to visit sister resort, Sandos Caracol, which was nice. Wi-Fi worked most of the time. Not a luxurious resort, but clean. Very hacienda-like style. Food was good. I was hoping for more seafood and fruit variety, but overall good. There was some wait time for some of the restaurants, but probably because we were a large group. Some of the staff was not as friendly as expected and compared to other resorts.

Beautiful beach! Gorgeous beach!
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Dallas, TX
Age: 25-34
Travel: 1-2 trips/year

June 12, 2017
Wonderful Vacation

Our experience at this resort was truly awesome. We will mention the Pro's First: Customer Service: We can't speak higher regarding the level of service that we received from all the employees at this resort. We would like to mention a few people in our review because they truly went above and beyond to make our stay the most pleasurable experience. Yasmin and Ana at the pool side where superb in every way. They always approached us with a smile and brought our drinks back very quickly. They were always super friendly and wonderful to deal with. Even when we saw them around the resort they went out of their ways to say hi to my family. Another person that I would like to mention is Dalina "Omelet station" at the Festival Buffet was great. She always was pleasant very efficient and always kept the long lines moving. She was so good that she knew what we wanted after the first day. We found that the employees at this resort were always doing something you never saw anyone standing around. They kept all the public restrooms in great condition even at the pool. Food: We have to say that the food was great. The buffets had plenty of variety and were decent quality. The restaurants were great. Our favorite was the Italian. My least favorite was the Mexican. The restaurants were Air Conditioned which was very important to our family. Nothing is worse than being hot when you are eating. Now for the Cons: We realize that Mexico is in a very humid area of the world and it is harder to take care of the musty smelling rooms; however I feel that if the dehumidifier was running all the time in the rooms you could cut that smell. Our recommendation would be to have them running all the time to keep the smell down to a minimum. When we arrived to our room the musty smell was overwhelming. We need to have someone bring a dehumidifier to the room. When you are soliciting people for your Royal Elite Program it should not just be limited to the traditional family. We live in a very diverse world where we can have other situations that are considered a family. They should be given the same opportunity to participate in the presentation. Who knows they might just surprise you and join the Royal Elite. Overall I was very happy with our choice and would recommend this resort to friends. I give it 4.5 stars


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Chelmsford, MA
Age: 45-54
Travel: 1-2 trips/year

June 6, 2017
Not the best resort

This resort is great if you are on a budget. But if you have an extra $500, I would spend it for abother better resort. The food was eh, nothing special. The pool closes at 8 and is small for such a great resort. And there are no lights on when it gets dark. Thankfully the beach is great and clean and the water was amazing. The hotel room was clean, a little outdated, but beautiful. The service again was not great. For such a resort they need to get some more help. The alcohol also wasn't great. Two types of tequila, two types of vodka. Not much of a selection. The best thing about this resort was the Chipotle type restaurant that's open till 2 AND has a crepe cafe inside. We won't be returning to this resort. Overall 3 out of 5 stars. Everybody was really nice and tired to make our experience as wonderful as possoble.


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Overall Rating: 3
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Los Angeles, CA
Age: 25-34
Travel: 1-2 trips/year

Room Information

A stay by the beach, family rooms, 16-room villas with private pools, an adults only getaway... what are you in the mood for? Sandos Playacar Beach Resort features 819 spacious guestrooms with different sections to choose from, each with air conditioning, satellite TV, minibar, ceiling fans, large bathrooms and a balcony or terrace.

Room Details

Standard Room - Beach Family Section
Hotel/Studio Unit Details

Riviera Junior Suite - Riviera Family Section
Hotel/Studio Unit Details

Select Club Junior Suite - Select Club Adults-Only Section
Hotel/Studio Unit Details

Hacienda Junior Suite - Hacienda Family Section...
Hotel/Studio Unit Details

What's to Love

The All Playa Experience has themed beach parties every day of the week, with music, food and games that get downright competitive! Oh, and the beach is to die for.
 

What We'd Change

I found in order for me to get my favorite beach chair every day, I had to go to the beach at 6:30 to get the best seats (as I love lounging on the beach!)

 

Why You Should Go

Sandos Playacar Beach Resort is all about a fun social vibe. Beach parties, Kids Club, Teen Club, night shows, adults only section with swim-up bar - it's time to play.

Available Amenities

  • Car Rental Available
  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycle Rental
  • Non-Smoking Rooms (on request)
  • 5 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Elevators
  • Beach Towels
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Watersports Center
  • Swim-Up Bar


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Sandos Playacar Beach Resort

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc. Playacar, Playa del Carmen, Quintana Roo, 77710 Mexico

011-52-984-877-40-40

Hotel Description

Sandos Playacar Beach Resort: The All-Inclusive Beach Life

Free yourself from the stress of work and take a beach break! Escape to Sandos Playacar, where all you have to worry about is digging your toes into a glorious patch of white sand bathed by the turquoise waters of the Caribbean Sea. Sound good? Then start melting your troubles away with the all inclusive perks housed in this fun-loving Riviera Maya resort.

Take the fiesta to the Caribbean Sea with the All Playa Experience, featuring a themed beach party every day of the week honoring the world's top beaches. If you've been looking for a way to make a splash, plunge into one of the resort's swimming pools before diving into a variety of exciting activities for adventurists of all ages. The Kids Club has supervised games and crafts, while big kids will love the arcade and video games at the Lite Teen Club.

For a fun-filled grownup getaway, book your stay in the Select Club Adults Only section (ages 18+), with its own lagoon-style pool, swim-up bar, exclusive breakfast buffet and access to upgraded amenities.

When you feel hunger pangs, you can chow down with the wide variety of restaurants like the Cupcake Cafe, Chayita Mexican restaurant with made-to-order tacos and burritos, impressive buffets, Mexican cuisine at Gourmex, and so much more. In the evenings, head to the Gran Plaza for cocktails and a show under the stars.

If you indulged a little too much, you have all inclusive access to the resort's hydrotherapy area and fitness center to help you stay trim and toned for the beaches. Need to melt your tension away? Indulge in a massage or a full range of beauty treatments that will leave you relaxed and recharged.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks, including 24-hour room services
  • Unlimited domestic alcoholic beverages and soft drinks
  • Non-motorized water sports
  • Kid's club and Teen's club
  • Taxes and service charges


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Festival Grand Buffet
Type: Buffet
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6:30pm-11pm
Description: Contemporary buffet featuring a variety of contemporary and international fare.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Riviera Grand Buffet
Type:
Mexican
Hours: Daily, 7am-11am
Description: Casual Mexican food buffet.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Iztapalapa
Type: Mediterranean
Hours: Breakfast - daily, 9am-10am; Lunch - daily, noon-5pm
Description: Breakfast and lunch buffets.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Asiana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Asian favorites. Reservations required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Fogo de Janeiro
Type: Brazilian
Hours: Daily, 6pm-11pm
Description: A la carte Brazilian specialties. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Le Gourmet
Type: French
Hours: Daily, 6pm-11pm
Description: Elegant a la carte French experience. Adult-only. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

El Gaucho Steakhouse
Type:
Grill
Hours: Daily, 6pm-11pm
Description: Steakhouse and grill. Reservations are required.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

Chayita
Type:
Mexican
Hours: Daily, 11am to midnight
Description: Made-to-order burritos, tacos and salads. Located in the new outdoor Plaza.
Dress code: Casual. Shoes/sandals and shirt required. Do not enter wet or wearing only a swimsuit.

All hours are subject to change.



BARS/NIGHTLIFE

El Agave Blue Bar
Beachside snack bar. Daily, 9am-6pm.

Bagelbar
Beachside bagel bar. Daily, 6pm-11pm.

Bar La Plaza
Daily, 9am-midnight.

Lobby Bar Riviera
Lobby bar. Daily, 8am-midnight.

Swim-up Bar
Pool side bar for Riviera Select Club Adult-only guests. Daily, 9am-6pm.

La Mision
Nightclub for ages 18 and up. Daily, 11pm-2am.

Avenue Sports Bar
Teens club. Daily, 10pm-close.



BEACH

The complex is ideally located on a magnificent white sandy beach, within a short distance from the town of Playa del Carmen and the famous 5th Avenue.

POOLS

Sandos Playacar Beach Resort features 6 pools scattered throughout the complex including 1 exclusively for Select Club Adult-Only guests and 2 for children.

SPORTS/ACTIVITIES

Water

  • Kayaks
  • Boogie boards
  • Snorkeling gear
  • Hobie catamaran
  • Scuba demo
  • Fishing
  • Jet skis
  • Parasailing

Land

  • Tennis court
  • Bicycles

Golf
Guests can tee-off at the 18-hole Grand Coral Golf Club designed by Nick Price. The club offers a club house and exclusive beach club.



INTERNET

Sandos Playacar Beach Resort offers Internet access for an additional charge.

SPA SERVICES

Sandos Playacar Beach Resort includes luxury treatment rooms with indulgent facial & body technology equipment that are sure to leave you feeling relaxed and recharged for an additional charge. Daily, 8am-8pm. Services include:

  • Hydrotherapy
  • Massages
  • Facials


WEDDING SERVICES

Sandos Playacar has personalized attention to make memorable your event, meeting, wedding or conference. Please contact the resort directly for more information.

CHILD CARE

Baby club (2-3 years old), Kid's club (4-12 years old) and Teen's club (13-17 years old) available with a daily activities program. Daily, 10am-10pm. Activities include:
  • Games
  • Children's pool
  • Theater
  • Video games
  • Playground

Babysitting is also available for an additional charge.



ADDITIONAL INFORMATION

Location
Sandos Playacar Beach Resort is located in the exclusive development of Playacar, in front of an ample white sand beach bathed by turquoise waters of the Caribbean.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Must be 18 or older to check in.

Minimum Stay Requirements
A 5-night minimum stay is required for travel April 13, 2017-April 15, 2017
A 4-night minimum stay is required for travel Dec 24, 2017-Jan 1, 2018 and March 29-March 31, 2017

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break
No student groups under 21 or "Spring Breakers" accepted at this resort year round.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Standard Room - Beach Family Section
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5 days, 4 nights
Travel Dates 8/20 - 10/31
Starting at $569 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 11/1 - 12/23
Starting at $599 was $1069
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/2 - 1/31
Starting at $679 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 2/1 - 4/1
Starting at $749 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts