4 Nights
with Air
from
$769
was $1069 - All Inclusive
Rooms starting at
$83.00
per person/night - All Inclusive
InfoCustomer ReviewsQuestions & Answers
Wake up to the sounds of wildlife under a jungle canopy at Sandos Caracol Eco Resort & Spa in Playa del Carmen. Built ar
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Wake up to the sounds of wildlife under a jungle canopy at Sandos Caracol Eco Resort & Spa in Playa del Carmen. Built around a natural eco-system, the resort's dedication to low impact on its environment means the monkeys and tropical birds are right outside the door. Kids love it! Children are a definite priority at Sandos Caracol, which offers a Kids Club for games and crafts, and a program for teens that includes Wii and Xbox games. Topping it off is the new Sandos Aqua Park with 17 waterslides for wet-and-wild fun.
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"Excellent Resort/Great Value/Can't Go Wrong for the $" –
131 out of 149 (88%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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April 20, 2012
Sandos Caracol
great fun, solid food and bar. Children cohorted in family pools, plenty of adult only/quiet space. Also went out snorkeling to an excellent reef. Lots of ethnic/cultural events: male dancers so athletic!
We had a big wedding there, and parents (us) were very happy with results.
Good hotel if you like walking. I did not mind the walking but if you do not like walking do not book this hotel. You have to walk alot to get around the whole resort. Food was above average, not great. Hotel room was kept clean but was very hot, the air conditioner lumbered to keep up with the heat. Hotel front desk was not very attentive, they missed a wake up call that get us running late to an excursion, they never sent a cart to pick up our luggage when leaving, and I had to raise a scene to get my son's Game Boy & case back that was dropped in the lobby. They also called after two days asking if we got our welcome package, when we showed up I asked if this was a time share solitication and was told no, after 15 minutes of listening to a pitch for an exclusive membership to this hotel chain I walked out. The hotel did have alot of options for my son and he had a great time.
We stayed two years ago at Sandos Coracol Eco-Resort prior to our recent trip this past week. I've come to find that 'all inclusive' doesn't mean ALL. Since our last stay one of the pools and and the service area at the beachfront, was changed to Adults Only. We weren't informed of this. Guest services wanted us to do the 90 minute tour (again-which include the things we were able to do before, but have now made for Adults only) which I declined; and said if I joined (even though I go on family vacations to be with my kids) that my son shouldn't mind (who is not an adult) if my daughter and I go to the adult side and leave him to do whatever. Poor salesmanship and could only see the dollar signs in his eyes. Although staff were quick to replace the phone and toilet paper holder, they didn't work when we got there. The rooms did not have air conditioning as they say; unless you call opening the windows 'air conditioning'. Beds are super hard as are the pillows. 7 restaurants- but not all-inclusive. You are limited by the number of days you stay. We stayed 6 nights and were only allowed to make a reservation at 2. Otherwise it's the snack bar or the International restaurant....everyday!! Beaches are beautiful, and rooms kept clean - maid was outstanding. We didn't appreciate being awakened 3 days in a row by the hotel desk staff (on the phone at 8am) to ask if we were enjoying are stay. Some people like to sleep in a bit on vacation.....especially when the night shows can be heard from ever corner of the resort until 1:00a.m. We definitely won't be returning; and if other friends ask if they should go there, I'll be sure to say no.
My husband and I have been to the Mayan Riviera area a couple of times, but this was the first time with our almost 2-year-old son. We had a great time and would love to go back.
The room was nice, clean, spacious, and maintained. The only problem we had was that we requested two double beds and instead got a king bed with a sofa. We requested extra sheets so we could make a bed on the sofa for our son, and it took 4 or 5 phone calls before the sheets arrived. They apologized profusely for the mix up/delay, and we didn't have any other issues. Other than that, the housekeeping staff did a good job (Thanks Rebeca!) and brought extra towels and water when we requested it. People always complain about the beds. No, they're not the softest, but they're just like every other bed in a resort in Mexico and they're definitely not that bad.
We were in building 50. Don't let the map deceive you. The map makes it look worse than it is. It is a big resort, but it's not like it takes 10 minutes to walk from the last row of buildings to the lobby. It's about a 2 1/2 minute walk. Not bad at all. And if you take the path through the jungle, it's really quick. We carried our son pretty much everywhere if he was too tired to walk, and I can say it was harder to carry him through the airport than it was through the resort. Being in that last row of buildings is really no big deal because everything is within a short walk.
This resort is fantastic for kids. Our son loved the Aqua Park. Even at his age/size, he was able to ride on every slide and just kept asking to go again. I have seen a few reviews complaining about the water being cold. It was a little on the cooler side, but definitely not cold. Once you're in the water for a minute, you don't notice it being cold. It's actually refreshing on a hot day. Our son didn't mind the temperature of the water. He was too busy having fun on the slides. I was a little surprised that there wasn't a zero-depth area, but it didn't seem to be a problem. Our son is a little on the smaller side for his age, and the water level was probably about at his ribs, but he didn't have trouble walking around in the water.
The Kids Club is great too. We weren't interested in dropping our son off and leaving him, but if you have a child as young as ours, you can stay with them and watch them play. They had a a large play structure with slides, stuff to crawl through, and a ball pit, a bouncey house, a trampoline, XBox, foosball, air hockey, crayons and paper, and a movie theater. Our son had a blast in the bouncey house, trampoline, and ball pit. If you are interested in dropping your child off and leaving, I think it's pretty secure. There was a woman at the front counter signing kids in and out and locking the gate, and another woman walking around in the play area watching the kids. I wouldn't say there is a lot of supervision, but it's a pretty contained area and there are at least a couple of adults nearby.
The eco aspect of the resort is neat. There are recycling bins everywhere and they appreciate you sorting your trash and using the recycling bins. They left a lot of the natural jungle and just built within it instead of leveling everything and just having concrete everywhere. So it's neat that you can take a little side path through the jungle to get back to your room. You can see where they grow herbs, and do their composting, and even where they have native bees. We saw deer, iguanas, raccoons, cats, parrots, and of course the donkeys in the center of the resort. It's a neat place for kids who like animals.
The beach is nice and very big. We never had trouble finding chairs and didn't feel crowded. There was a volleyball net set up and there always seemed to be a game going. We bought a bucket and shovel set in the gift shop and our son had a blast playing on the beach, digging in the sand, and trying to chase the birds. The ocean was a little rough from the wind and just being on the east side (if you want calmer water, try Cozumel) but it was still fine for wading.
The food was good. We didn't have trouble finding something we liked at every meal. With our little one, we didn't even try to do a la carte and instead just stuck with the buffets. I think our favorite was actually the Mexican buffet. They made fresh fajitas and were carving fresh meat for tacos all the time. It also wasn't as busy as the La Laguna International buffet, and was easier to get a table. We ate at the international buffet several times for breakfast and it was good too. The International buffet had some good dishes for lunch and dinner too. They made a fish with chipotle sauce that was fantastic. My husband did the omelete bar every day and it was fairly quick and he seemed to enjoy it. Our least favorite was the Italian restaurant. The information book in our room said the Italian restaurant was a buffet, but at night they converted it to a la carte so you had to have a reservation. We did try the buffet one day at lunch but it wasn't anything to write home about.
Having tasted the milk in Mexico before and remembering that it tasted funny, I was a little concerned before we left about whether my son would drink it. So before we left I researched it and found that it is actually "ultra pasteurized." My son drank it, and I tasted it, and it was totally fine. It tastes a little creamier than skim or 1% milk in the USA which I think is what most people are used to. If you have little kids, you're probably used to tasting whole milk - that's what it tasted like to me. If you're concerned like I was, don't be. No issues there.
The only complaint we had about the restaurants was the hours they were open. They didn't open for lunch until 12:30. That's a little late when you have a little one, especially when he has completely worn himself out playing and just wants to eat and take a nap. It would have been nice if the restaurants were open at 11:30 for lunch. Instead, we had to eat at the snack bar for lunch several times, or just let our little boy fall asleep and then eat late in the afternoon. The snack bar was good for burgers, hot dogs, french fries, nachos, and ice cream.
The bars did a good job with drinks. There were enough bars that there was never a long wait.
This was a fantastic resort for a family with small children. We're already thinking about going back next year and perhaps taking our nephew or friends with kids because there was just so much for kids to do. I highly recommend this resort.
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Can you answer these questions?
5 questions, 13 answers.
Can we get an upgrated room - if so, what is the extracost?3 answers
We would like a room with a view and patio/balcony. Can you forward various room pictures and layouts?
1 year, 14 months ago
no Nick names -- Our name is Richard and Barbara
This resort offers several different room categories, many of them feature a balcony or terrace. When you are pricing out a trip you will see the room categories available to choose from. You may click on each room category and it will provide a description of the room, whether it includes a balcony, and a picture of the room. It will also contain the additional cost of that room upgrade. Pictures of the resort can be found on the resort home page.
ccsusan1
We just returned back on April 8th. Every room I saw at the resort had a patio/balcony. Some faced the pool, some faced the ocean. The balcony rooms facing the main pool seemed that they would not be very private. We had a king room on the 3rd floor. We had a large jacuzzi tub on our patio plus 2 chairs and a table and a built in stucco bench. it was very roomy and our balcony overlooked the adults only pool and many trees. it was still a beautiful view even though it wasn't an ocean view. I just put my request for a king room in the comment section when i booked and we got exactly what we wanted. Our room was a junior suite. Had king bed, pull out couch and nice bath. room was very spacious and the balcony was great. Hope that helps.
melamil1
yes
tatiana
Is it possible to extend days using lodging from another source?2 answers
I have a timeshare I'd like to use in conjunction with one of your packages. Is that possible?
11 months ago
Netdoc
We are able to extend your airfare to a later date if you wanted to split your time between a resort we offer and your timeshare. This would need to be done via telephone with one of our Caribbean Consultants.
MariaCC
Yes! Call our office to make this reservation so that we can extend your air to surround the dates you will stay elseshere.
KellyCC
how's the beach6 answers
how's the beach here? lookin for somewhere where the sand is white and the ocean is calm and crystal clear
11 months ago
ms raw
The Beach was awesome. The island beyond the shoreline was nice. You could walk out to it and just relax. Basically its a sandbar but its just getting away from the shoreline but put you towel out early it fills up fast. I recommend the sailboating and kayaking.
StillSmilin
the beach was nice. since it was a bit stormy during our visit they would even go out to clean it every morning.
iceprincess
exelent, i liked
tatiana
Actually the beach is the main problem of this resort. To be exact - sea floor is ROCKY. Sharp rocks are scattered here and there, so without wet shoes, you may get hurt. There are also huge rocks sticking out of the ocean, covered by man-made awkward coat. It may be fun initially to play on those artificial islands, but generally it disturbs my vision of nice looking beach. It doesn't look good especially when the coat gets loose. The beach sand is white and soft, cleaned every morning by the resort staff. Te water is crystal clear off shore. You can easily see the bottom when sailing or jetskiing.
Rafal
The beaches were wonderful. I walked the water edges quite often, the sand was raked cleaned every night, and the water warm and inviting. Even with a short rain storm, the waves did not get very high.
raspberry361
The sea is always rolling in and there are rocks in the sea near the shoreline.
WagsfromWayland
are there adjoining rooms in this resort?1 answer
Are there adjoining rooms in this resort? How far are the rooms from the beach/pool/restaurant etc?
2 months ago
vancouver
Standard and Deluxe Rooms have adjoining rooms available upon request, however this is not a guarantee.
KellyCC
Select Club Deluxe Room - Adults Only (21+)1 answer
I've been looking at the Select Club Deluxe Room - Adults Only (21+) I was wondering what the VIP amenities include? Do you get more reservations at the a la carte restaurants? Seems pretty ridiculous and cheap you only get one reservation for 4 nights...
1 month ago
minnesota
Sandos Select Club* Upgrade Includes:
Private check-in/check-out at Select Club desk218 rooms located in a private area24-Hour room serviceSelect Club snack bar/restaurantSelect Club adult swimming pool and solariumPriority in reservations at a la carte restaurantsFree Internet service at Beach ClubAccess to exclusive Select Beach Club and golf cart transportation shuttle from Select Club villas to the Beach Club
DanielleCC
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Room Information
781 air-conditioned rooms and junior suites, beautifully decorated with elegant colorful tropical details. Rooms and suites are located throughout the property, in 62 three-story buildings nestled in the hotel's rainforest setting. Each room features a bathroom with shower, hair dryer, air-conditioning, ceiling fan, Satellite color T.V., clock radio with alarm, telephone, Mini Bar with mineral water, soft drinks and beer (restocked every other day), a safety box.
SELECT CLUB UPDATE: Effective November 1, 2011 Select Club Rooms will be available for adults age 21+ only.
Eco-friendly, kid-friendly and an adults-only section; this place offers a wildlife and water park, a secluded spot for couples and a family-friendly vacation of a lifetime!
What We'd Change
The grounds are pretty big, so there's a lot of walking involved. But that means you have a better chance of spotting the wildlife in the surrounding ecosystem!
Why You Should Go
The Sandos Caracol Eco-Resort & Spa on the Riviera Maya is a real winner: the wildlife and Aqua Park make this place great for families.
Available Amenities
Activities/Tours Assistance
Car Rental Available
Beach
Volleyball
Business Center ($)
Child Care/Babysitting Services ($)
Children's Activities
Children's Pool
Concierge Services
Cribs Available on Request
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Internet Access ($)
Swimming Pool(s)
Tennis Court(s)
Tropical Gardens
Whirlpool/Hot Tub
Windsurfing
Sailing
Fishing
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Poolside Bar
Steam Room
Parking On-Site
Safe Deposit Box
Archery
Water Polo
Billiards
Scuba Lessons
Non-Smoking Rooms Available
Arcade
Darts
Bocce Ball
8 Restaurants
Porter/Bellhop
Nightclub
Shopping
Catering
Massage ($)
Theater
Teen Club
Computer Rental
Video Library
Audio-Visual Equipment ($)
Spa ($)
Beach Towels
12 Bars/Lounges
Handicap Room Available
Wedding Services $$ -- Pre-arrange directly with resort
Dry Cleaning Services ($)
Business Services ($)
Boogie Boarding
Honeymoon Packages $$ -- Pre-arrange directly with resort
Watersports Center
Wireless Hi-Speed Internet Access ($)
Amenities Subject to Change, with or without notice
Tour Desk
Complimentary Full American Breakfast
Additional Fees for some amenities may be required
Nearby Excursions & Attractions
Excursions to Mayan Ruins
Fishing Nearby
Golf Nearby
Hiking/Biking Trails Nearby
Horseback Riding Nearby
Marina Close by
Medical Facilities Nearby
Motor Boating Nearby
Parasailing Nearby
Scooter/Moped Rental Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Water Skiing Nearby
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Sandos Caracol Eco-Resort & Spa
Carretera Cancun, Chetumal, Km 295
+98 48 73 4444
Hotel Description
Sandos Caracol Eco Resort & Spa: All Inclusive and Kid-Friendly
Wake up to the sounds of wildlife under a jungle canopy at Sandos Caracol Eco Resort & Spa in Playa del Carmen. Built around a natural eco-system, the resort's dedication to low impact on its environment means the monkeys and tropical birds are right outside the door. Kids love it! Children are a definite priority at Sandos Caracol, which offers a Kids Club for games and crafts, and a program for teens that includes Wii and Xbox games. Topping it off is the new Sandos Aqua Park with 17 waterslides for wet-and-wild fun.
Just steps from the warm sands of Playa del Carmen, the resort is home to cenotes, mangroves, and natural lagoons. Spend the day working on your tan, under a palapa or splashing around the two pools, one with an area just for kids. Grab a margarita at the poolside La Tortuga, before sampling one of the eight restaurants. Prime rib at El Gaucho steakhouse tastes great, and kids can't get enough tempura at the Pan-Asian El Templo. Check out the live, music-and-dance extravaganzas at the theatre, before leaving the kids with a babysitter, so you can dance the night away at La Mision.
While the kids have fun, adults have theirs, at Scuba Libre, the hotspot for water sports. Snorkel, kayak, boogie board; or, hop on a Hobie Cat and explore the shore. Round up the family for beach volleyball, and show the kids how it's done in a game of darts before unwinding at the spa. The four-handed Lomi Lomi massage uses Hawaiian techniques to work out tension; 80 minutes of pure heaven!
When the kids tire of splashing around, head to a huge Junior Suite with its perfect amount of space for families, one king bed and a double sofa bed in the living area. Tuck the little ones in and slide into the Jacuzzi for a quick soak, or take advantage of the 24-hour room service for a late night nosh. Couples in search of quiet and upgraded amenities love the Select Club with its adults-only facilities.
Other Details
Location
Located on the Mayan Riviera, 45 minutes from Cancun's International Airport and just 15 minutes from Playa del Carmen.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.
The Select Club became adults only (21+) Nov 1, 2011.
Age Restrictions
No one younger than 21, or "Spring Breakers," accepted at this resort year round. Please be aware you must be 21 years of age or older to check-in. If travel is booked and you do not meet this requirement, you will be denied check-in at this resort.
Note on Dining
The number of reservations that guests may enjoy at the a la carte restaurants depends on the length of their stay.
Three-four nights: one reservation
Five-six nights: two reservations
Seven-eight nights: three reservations
Dress code: Casual wear. In the evenings, smart casual; smart dress shorts permitted. Bathing suits, singlets and bare feet are not permitted in the restaurants.
Environmental Note
Sandos Caracol Eco-Resort and Spa is committed to the environment and to reducing and preventing environmental impact.
All Inclusive
Features:
All meals (buffet breakfast, buffet lunch and buffet dinner), snacks and dinner in specialty a la carte restaurants.
Unlimited domestic beer, soft drinks, house wine and domestic and international cocktails, 24-hours within the resort.
Free use of the sauna, steam room, whirlpool and fitness center with exercise equipment.
Two tennis courts with night lights (one of them a multi-sports court) with unlimited day and night use. Includes equipment (balls and rackets); proper attire and court shoes required.
Watersports Center: introductory diving course, snorkeling equipment, windsurfing (insurance fee applies), kayaking, sailing (lessons not included), boogie board, snorkeling gear and scuba-diving lessons in pool.
Daily activities program: Guided-walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, aerobics, beach activities, pool games, water aerobics, water polo, beach volleyball and water volleyball.
Disco entrance with no cover charge.
Indoor/outdoor theater with nightly cabaret shows, music halls and theme nights.
Kids Club (Parents or adult supervision required for children 2-4 years of age while in the kids club).
Teen's Club from (12-17 years).
Access to the Aqua Par
Entertainment and facilities for children and teenager
Evening entertainment: A variety of evening shows, live music (once per week)
Special Eco-Activities for kids and adults, including swimming in a natural freshwater cenote, a Romantic Canoe Ride, and an Eco-tour spotlighting the native fauna and flora.
Taxes and service charges included.
Not Included:
Craft workshop
Internet service
Child-minding services (in-room)
Massages and beauty treatments
Nearby golf courses
Sport fishing
Off-site excursions
A la carte wines
Romantic dinner on the beach
Scuba-diving and snorkeling trips
Photo shop
Medical service
Laundry service
Sandos Select Club* Upgrade Includes:
Private check-in/check-out at Select Club desk
218 rooms located in a private area
24-Hour room service
Select Club snack bar/restaurant
Select Club adult swimming pool and solarium
Priority in reservations at a la carte restaurants
Free Internet service at Beach Club
Access to exclusive Select Beach Club and golf cart transportation shuttle from Select Club villas to the Beach Club
*Effective Nov 1, 2011, Select Club Rooms are available for adults age 21 and older only.
Dining
Name: La Laguna
Type: International
Hours: Breakfast, Daily 7am-10:30am; Lunch, Daily 12:30pm-3pm; Dinner, Daily 6:30pm-10pm
Description: Main Restaurant, serving an international buffet.
No reservations are needed.
Dress code: Do not enter wet or only wearing swimsuit. Shoes/sandals and shirt are required to enter the restaurant.
Days and hours of service may vary for all restaurants.
Name: Las Mascaras
Type: Mexican
Hours: Daily, 6:30pm-10pm
Description: Mexican buffet, open for dinner only.
No reservations are needed. Dress code: swimwear must be dry and covered. Shoes/sandals and shirt are required.
Days and hours of service may vary for all restaurants.
Name: La Toscana
Type: Italian
Hours: Daily 6:30pm-10pm
Description: Buffet restaurant featuring Italian specialties.
No reservations are needed. Dress code: swimwear must be dry and covered. Shoes/sandals and shirt are required.
Days and hours of service may vary for all restaurants.
Name: La Riviera
Type: Mediterranean
Hours: Seatings at 6:30pm and 9:30pm
Description: Restaurant featuring a la carte Mediterranean specialties, with salad and dessert bar.
Reservations are required. Reservations may be made at the front desk from 8am-5pm.
Restrictions apply; guests are allowed reservations to a la carte restaurants based on length of stay.
Dress code: casual elegance. Dress shorts are allowed. No swim wear, tops or bare feet are allowed in the restaurant.
Days and hours of service may vary for all restaurants.
Name: El Gaucho
Type: Steakhouse
Hours: Seatings at 6pm, 7:45pm and 9:15pm
Description: Featuring a la carte service, with a salad and dessert bar.
Reservations are required. Reservations may be made at the front desk from 8am-5pm.
Restrictions apply; guests are allowed reservations to a la carte restaurants based on length of stay.
Dress code: casual elegance. Dress shorts are allowed. No swim wear, tops or bare feet are allowed in the restaurant.
Days and hours of service may vary for all restaurants.
Name: El Templo
Type: Pan-Asian
Hours: Seatings at 6pm, 7:45pm and 9:15pm
Description: Oriental restaurant, with a la carte service.
Reservations are required. Reservations may be made at the front desk from 8am-5pm.
Restrictions apply; guests are allowed reservations to a la carte restaurants based on length of stay.
Dress code: casual elegance. Dress shorts are allowed. No swim wear, tops or bare feet are allowed in the restaurant.
Days and hours of service may vary for all restaurants.
Name: Fogo Do Brazil
Type: Brazilian
Hours: Seatings at 6pm, 7:45pm and 9:15pm
Description: Brazilian a la carte restaurant.
Exclusive to Select Club guests. Reservations are required. Reservations may be made at the front desk from 8am-5pm.
Restrictions apply; guests are allowed reservations to a la carte restaurants based on length of stay.
Dress code: casual elegance. Dress shorts are allowed. No swim wear, tops or bare feet are allowed in the restaurant.
Days and hours of service may vary for all restaurants.
Name: La Jungla
Type: Snacks
Hours: Daily 10:30am-4pm
Description: The La Jungla Snack Bar is located in the exclusive
Select Club and offers snacks, including coffee, tea, bread, cereal, hotcakes, omelets and Mexican chilaquiles. Open for brunch.
Exclusive to Select Club guests. Reservations are required. Reservations may be made at the front desk from 8am-5pm.
Dress code: casual elegance. Dress shorts are allowed. No swim wear, tops or bare feet are allowed in the restaurant.
Days and hours of service may vary for all restaurants.
Beach
Sandos Caracol Eco Resort & Spa Hotel is located on a beautiful white sandy beach on the exclusive Riviera Maya. Lounge chairs and palapas are provided on the beach, and there are two beach bars, one for all guests and one in the exclusive Select Club area of the beach.
In addition, the hotel lies on an extensive natural area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons.
A snorkeling/swimming trip is offered to the site's biggest freshwater cenote (a sort of sinkhole that has reaveled an underground water source) as part of the all inclusive plan.
Pools
The resort includes two large swimming pools for all guests; the main one with a protected area for children. There is also a pool in the exclusive Select Club area.
In addition, there is an Aqua Park for children with 17 slides and water games, open daily from 9am-6pm, featured as part of the all inclusive plan. The water park features a pool bar, as well as the convenience of showers and bathrooms. A variety of water play areas include a "raining" palm tree, a large-water-bucket area and water spouts throughout the park. As a daily activity, all children that are enrolled in the complimentary Kids Club enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff.
Water activities
The resort includes access to Scuba Libre, PADI, five-star resort, with all levels of courses and specialties daily. Introductory diving lessons in swimming pool, snorkeling equipment, windsurfing, kayaking, Hobie Cats (lessons not included) and boogie boarding are all offered as part of the all inclusive plan.
Discovery scuba diving, ocean dives, cavern dives, snorkeling tours, fishing trips, ATVs, catamarans, jet skiis and parasailing are all available at extra cost.
Couples can also reserve a romantic canoe ride through one of the resort's large freshwater cenotes as part of the all inclusive plan.
Sports
The resort has two tennis courts with night lights (one of them a multi-sports court) with unlimited day and night use. Includes equipment (balls and rackets); proper attire and court shoes required.
The daily activities program includes archery, darts, boccia, billiards, football, aerobics, water polo, beach volleyball and water volleyball.
Golf is also available at the nearby Grand Coral Golf Club.
Bars
Available bars include:
LeElefant, lobby bar
El Mangler, lounge
Sports Bar
La Mision, disco
El Nido, serving drinks and snacks
Beach Bar, serving drinks and snacks
La Sirena, pool bar
El Mapache, chill-out bar
La Iguana, pool bar
Fogo Do Brasil, pool bar for Select Club guests
La Tortuga, pool bar
Beach Club, for Select Club Guests
Child Care
The resort features a Kids' Club, open from 10am-8pm, with a fully-supervised activities program, which includes games, crafts and a mini disco. As a daily activity, all children that are enrolled in the complimentary Kids Club will enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff.
Children are divided into the following groups: baby, ages 2-3; kids, ages 4-7; and children, ages 8-12. For ages 2-3, the schedule is 10am-1pm and 3pm-6pm.
An activities program is also available for adolescents, with assistance by our entertainment and sports team, offering music, billiards, table tennis, foosball (table football), beach soccer, Wii, Xbox, Kinect and more. See animation program for schedule.
In-room babysitting is also available for an extra charge.
Night Life
Access to the La Mision disco is offered as part of the all inclusive plan. There is also an amphitheater that features nightly, live entertainment.
Spa Services
The 6,561-sq-ft Playa del Carmen Spa offers sixteen luxury treatment rooms with facial and body technology equipment, hydrotherapy tubs and showers, and an exclusive massage palapa right on the beach with an exceptional view of the Caribbean. Also, saunas, steam baths, a solarium, the gym and a spinning room area available. A beauty salon offers treatments for hands, feet, nails and capillaries, in addition to basic services.
The gym, sauna, steam room and whirlpool are all part of the all inclusive program. All other spa services will require extra charges.
Exercise Facilities
The resort features a fully equipped gym, with a large variety of cardio and strength equipment, plus trained instructors on staff.
Use of the gym is part of the all inclusive plan, as is use of the the sauna, whirlpool and steam room in the spa.
Wedding Services
The resort offers a variety of wedding packages, all of which include:
Sparkling wine for wedding toast
Wedding cake
Wedding dinner at one of the resort's restaurants
Services of the staff wedding coordinator
Background music during the ceremony (CD or iPod connection available; bring your special songs)
Room upgrade for the bride and groom based on availability
Fruit basket and a bottle of sparkling wine in the room the night of the wedding
Special decoration in the room
Bathrobes for the wedding couple to use during their stay
Special gift for the couple
T-shirt for the bride and groom with the legend, "Just Married"
Mexican-style picture frame
Commemorative wedding certificate
Golf
The resort is adjacent to the Grand Coral Golf Club, Nick Price's most golfer-friendly creation, featuring 18 holes, a par 71 and 7,043 yds. It offers a modern Club House and exclusive Beach Club. Grand Coral's cutting-edge Playa del Carmen golf course preserves the environment of the area.
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