781 air-conditioned rooms and junior suites, beautifully decorated with elegant colorful tropical details. Rooms and suites are located throughout the property, in 62 three-story buildings nestled in the hotel's rainforest setting. Each room features a bathroom with shower, hair dryer, air-conditioning, ceiling fan, Satellite color T.V., clock radio with alarm, telephone, Mini Bar with mineral water, soft drinks and beer (restocked every other day), a safety box.
SELECT CLUB UPDATE: Effective November 1, 2011 Select Club Rooms will be available for adults age 21+ only.
On arrival, check in was simple and welcoming. I was very impressed with the room which had a Jacuzzi tub. I had a choice of 3 pools to relax by daily, and within a few more steps, I was on the beach looking out over the turquoise water! The resort offers a diverse range of activities for everyone. The hotel is very active in reducing its impact on the environment. Since you're set right in the jungle here...you can partake in the eco friendly activities such as saving tortoises in Akumal and setting exotic bird species free to the wild. Discover flora and fauna, take part in guided jungle excursions, enjoy non motorized water sports on a great stretch of white sandy beach, and dance the night away...and that is just the first day!
Located within the Grand Coral Complex, Sandos Caracol Eco-Resort & Spa inhabits the edge of a natural jungle; guestrooms are spread throughout 62 three-story buildings set into the forest. This unique environmental friendly beach resort features forty-two 3-story buildings with a total of 781 rooms and lies in an extensive natural area at the edge of an exotic jungle surrounded by mangroves and natural lagoons.
The property is all-inclusive and includes 7 restaurants. A business service is onsite. The property also offers audio-visual equipment, currency exchange, concierge services, tour assistance, and dry cleaning. Computer rental is also available. One of the outdoor pools includes a swim-up bar. The kids' club offers supervised activities for the hotel's younger guests and a teen's club offers activities for teenagers.
Kids can cool off under the Riviera Maya sun at Sandos Caracol Eco Resort & Spa and Sandos Select Club at the resort's brand new Sandos Aqua Park which features a variety of water play areas including 17 water slides.
Families can kick back and relax poolside at the Aqua Park while children can enjoy splash-filled fun under lifeguard supervision. The Aqua Park features a pool bar as well as the convenience of showers and bathrooms. A variety of water play areas include a "raining" palm tree, a large water bucket area and water spouts throughout the park. As a daily activity, all children that are enrolled in the complimentary Kids Club will enjoy a trip to the Aqua Park under the supervision of the Sandos Animation staff. The best fun filled family vacation is waiting at our brand new SANDOS AQUA PARK at Sandos Caracol Eco Resort & Spa and Sandos Select Club!
Taste the culinary delights and specialties that Sandos Caracol Eco Resort & Spa offers in each of its eight Playa del Carmen restaurants presenting snacks, buffet and a la carte dishes of Mexican, Italian, Oriental, Mediterranean, Brazilian cuisines.
From delicious steaks, fresh seafood, international dishes, pastas, salads, and endless options, live a fine dining experience, tease your palate and immerse yourself in a gourmet journey in distinctive themed Playa del Carmen restaurants with first class services only at Sandos Caracol.
DINING / BARS:
LA LAGUNA - Main Restaurant. International Buffet.
LAS MASCARAS - Mexican Buffet, open for dinner only.
LA RIVIERA - Restaurant featuring a la carte Mediterranean specialities with salad and dessert bar. Reservations are required and restrictions apply*.
EL GAUCHO - Grill/Steak house, a la carte with salad and dessert bar. Reservations are required and restrictions apply*.
EL TEMPLO - Oriental Restaurant with a la carte service. Reservations are required and restrictions apply*.
LA TOSCANA - Buffet Restaurant featuring Italian specialities.
FOGO DO BRAZIL - Brazilian a la carte restaurant. Reservations are required and restrictions apply*.
LA JUNGLA - Offering a la carte snacks. Open for lunch only.
EL NIDO - Snack Bar.
L'ELEFANT: Cocktail & Lobby bar
EL MANGLAR: Lounge bar
EL MAPACHE: Chill-out bar
BEACH BAR: Beach bar
LA TORTUGA: Pool bar
LA SIRENA: Swimming pool bar
LA IGUANA: Swimming pool bar
SPORTS BAR
BEACH BAR: Snack bar
LA MISION: Disco
*Guests are allowed reservations to the A la Carte Speciality restaurants based on the number of days stay. For a 1-3 night stay, guests are allowed 1 confirmed reservation. For a 4-6 night stay, guests are allowed 2 confirmed reservations. For a 7 or more night stay, guests are allowed 3 confirmed reservations.
Dress code: Casual wear. In the evenings, smart casual; smart dress shorts permitted. Bathing suits, singlets and bare feet are not permitted in the restaurants.
ALL-INCLUSIVE FEATURES:
- All meals (buffet breakfast, buffet lunch and buffet dinner), snacks and dinner in specialty a la carte restaurants
- Unlimited domestic beer, soft drinks, house wine and domestic & international cocktails 24 hours within the Resort
- Free use of the sauna, steam room, whirlpool and fitness centre with exercise equipment
- 2 Tennis Courts with night lights (one of them multi sports court) with unlimited day and night use. Includes equipment (balls & rackets), proper attire and court shoes required.
- Watersports Center: introductory diving course, snorkeling equipment, Windsurfing, Kayaking, Sailing (lessons not included), Boogie Board. Snorkeling gear and Scuba Diving lessons in pool.
- Daily activities program: Guided walking tours, archery, darts, boccia, table tennis, language lessons, dancing courses, billiards, football, basketball, Aerobics, Beach Activities. Pool games and Water aerobics. Water polo. Beach Volleyball and Water Volleyball.
- Discotheque entrance with no cover charge.
- Indoor/Outdoor Theater Nightly with Cabaret Shows, Music Halls and Theme Nights.
- Kids Club - Parents or adult supervision required for children 2-4 years of age while in the kids club.
- Teen's Club from (Teenagers 12-17 years).
- Entertainment and facilities for children and teenagers
- Evening entertainment: A variety of evening shows, live music (once per week)
- TAXES AND SERVICE CHARGES INCLUDED
Sandos Caracol also offers our guests the opportunity to upgrade to our Sandos Select Club. Select Club includes the following:
- Private check-in / check-out at Select Club desk
- 218 Rooms located in a private area
- 24 Hour Room Service
- Select Club snack bar/restaurant
- Select Club adult swimming pool and solarium
-- Priority in reservations at a la carte restaurants
- Free internet service at Beach Club
- Access to exclusive Select Beach Club and golf cart transportation shuttle from Select Club villas to the Beach Club
Select Beach Club sits ocean front and offers the following:
- Butler service
- Continental breakfast, variety of hors d'oeuvres and fine pastries
- Library, selection of international newpapers, books, games, music & TV
- Premium international drinks
- Snack Bar and Terrace
- Showers and dressing room with lockers
- Select Club private beach area with hammocks, sun beds and waiter service
SELECT CLUB UPDATE: Effective November 1, 2011 Select Club Rooms will be available for adults age 21+ only.
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