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Sandos Cancun Luxury Resort

Mexico - Cancun

Our Rating
4 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

Going on vacation is all about kicking back without a care in the world. At Sandos Cancun Luxury Resort, guests leave t ... More

Customer Rating 88 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.4
Dining Options
 
3.7
Room Comfort
 
4.1
4.1 out of 5
"Sandos is a small resort but because of that, the service is much more personal. Greg weather, great food, great massage and great trip. Would highly recommend this resort." – Pamthead
82 out of 104 (79%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.4
Dining Options
 
3.7
Room Comfort
 
4.1
4.1 out of 5
"Sandos is a small resort but because of that, the service is much more personal. Greg weather, great food, great massage and great trip. Would highly recommend this resort." – Pamthead
82 out of 104 (79%) customers would recommend this product to a friend.
Neighbor construction SO RELAXING! Beautiful decor of Bar One Beach At the bar Construction at Le Meridien Balcony Molecular cuisine
All Customer Reviews
1-4 of 88 reviews. Sort by
October 30, 2016

We had a great week at Sando Cancun. Nice resort. The breakfast every day was great. It had a good location not to far from anywhere. The beach was beautiful. Dinner was good for the most part. The staff was very friendly and helpful.


2 of 2 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Missouri
Age: 45-54
Travel: 3-6 trips/year

October 24, 2016
the restaurant choice is not enough

in general, the 1st impression is good. This is my first time in Cancun. But i need to say i had very bad experience with the hostest over the hotel. She keep liar too us said the table is reserve, but in true the place does not take reservation. She is not a pleasant people to work there. I wont recommend to my friend just because of her.


2 of 2 found this helpful
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Overall Rating: 3
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: New york
Age: 25-34
Travel: 1-2 trips/year

October 19, 2016
Excellent

Great resort for a great price. Staff was very helpful and pleasant.

Excellent
2 of 2 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: KEW GARDENS, NY
Age: 45-54
Travel: 3-6 trips/year

October 18, 2016
Really Nice Servers, Currently Under Construction

Overall: A bargain, large, clean room, good food with nice staff, but construction issues and some other confusion/comments/issues lowered my grade. Details: When we arrived at Sandos Cancun Luxury Resort, the first thing we noticed was the entrance was completely covered by construction materials, and the entrance wasn't the only thing under construction. One of the restaurant locations (the one on the beach with the famous stone-fired pizza oven) was also closed for construction and the jackhammer noise from that was very disruptive when we tried to relax by the pool. It did not look anywhere close to being finished. To be fair, we realize October is not the park season, but we were still a little surprised. On the positive side, the waitstaff was incredibly friendly and attentive, and we thought the food was very good. The pools were beautiful and the ocean right there. The room itself was good-sized and clean, although we mistakenly thought it would have a balcony, which was disappointing. Also, the last night we were there, something happened (a leak?) on our floor, and maintenance crews literally cut a hole in the ceiling outside our door and banged on the pipes for 8 hours. We barely slept. After we complained, Sandos eventually offered us a room upgrade, but it was our last night, so instead, we were offered 25-min massages to compensate us. Normally, the massages at the resort spa are prohibitively expensive -- much more than in the States, and the massage was good. Earlier in the week, I also had a pedicure in the spa, and it was very nice. Even discounted, though, it was about the same price you would pay in the States. No bargains for sure! Apparently, this is common for Cancun, but you are also required to wear a skin-irritating hard plastic bracelet the entire time you are there, and every day, staff is trying to get you to go to a 90-minute presentation about how to buy a timeshare. Multiple people asked us very personal questions about whether we were married, if we lived together and how old we were -- we assumed to determine if we would qualify for the timeshare. We declined to hear the presentation. We also did 2 excursions: a half-day tour in Tulum, which we enjoyed and a snorkeling tour, which was also great. We booked our transportation to and from the hotel through Cheap Caribbean. In the end, the ONLY bus that arrived early the entire trip was the bus to take us home. They actually moved our pick-up time an hour earlier than planned and got us to the airport (only 20 minutes away) almost 3 hours early (1.5-2 hours is plenty early in the small Cancun airport.). I kind of wish we had booked our own transportation so we could have enjoyed one last delicious lunch. Although, heads up! They boarded the flight super early, so it would have been bad to miss the flight. BTW: We had perfect weather and the water was beautiful, so we tried to let none of the problems normal with travel get us down -- it really is paradise.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Denver, CO
Age: 35-44
Travel: 3-6 trips/year

Room Information

The 214 guestrooms at Sandos Cancun feature spectacular views of the Caribbean Sea and the Nichupte Lagoon. Each has top quality bedding, a marble bath, a soaking tub and separate shower, bathrobes, and slippers. For added luxury and your own personalized pool cabana, book a stay in one of the upscale suites.

Room Details

Superior Room - Black Friday/Cyber Monday Sale
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Sandos Suite
Hotel/Studio Unit Details

Lagoon Suite
Hotel/Studio Unit Details

What's to Love

The three cascading infinity pools are the stunning centerpiece of the resort. With the 10-person jacuzzi, it's easy to see why guests stay all day.
 

What We'd Change

Though it's located in Cancun's Hotel Zone, partiers are surprised at the resort's refined and relaxed atmosphere. Sizzling nightlife, though, is just a few steps away.

 

Why You Should Go

For a laid-back yet luxurious vacation with a gorgeous beach, an adults oriented vibe, a serene spa and their signature Total Gourmet Experience, visit Sandos Cancun.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Room Service ($)
  • Scuba Certification ($)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • Sailing
  • Fishing
  • 5 Restaurants
  • 3 Bars/Lounges
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Secretarial Services
  • Yoga
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Wireless Internet
  • Tour Desk
  • Fitness Center
  • Free Parking
  • Beauty Salon ($)
  • Scuba Diving
  • Internet Access
  • Business Center


Nearby Excursions & Attractions

  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Sandos Cancun Luxury Resort

Retorno Del Rey, Lote 37-1, Km 14 Zona Hotelera

+52 99 88 81 2200

Hotel Description

Sandos Cancun Luxury Resort: The Upscale Side of All Inclusive

Going on vacation is all about kicking back without a care in the world. At Sandos Cancun Luxury Resort, guests leave their worries at the door as they enter the welcoming, well-lit lobby for a smooth, effortless check-in. Located in Cancun's Hotel Zone, the resort's ideal setting between the warm Caribbean Sea and beautiful Nichupte Lagoon creates a private island feel that Sandos Cancun thrives on. Upscale but unassuming, the ambiance draws travelers to the resort's premier beachfront location that's close to Hotel Zone nightlife and shopping at the lagoon-front Plaza La Isla.

Canopied sun beds on the resort's stretch of white sand are hotspots for those soaking up the sun, while the three interconnecting pools are the perfect place for a refreshing dip. Cascading through three levels, the freshwater infinity pools offer stunning views and individual water temperatures. The resort's Total Gourmet Experience offers you an upscale take on an all inclusive plan, with gourmet cuisine and luxury surprises throughout your stay. Wake up early for an unforgettable sunrise over the pool before heading to Zango for a breakfast buffet spread that's sure to impress. St. Trop is the best spot for lunch with unbeatable views of the Caribbean Sea, and the resort also features several options for an upscale dinner with mouthwatering cuisine that goes above and beyond the typical all inclusive. Then, head to Bar One for signature cocktails and live music to wind down a relaxing evening.

Go from lazy days to fun-crazed at the water sports center, where deep-sea fishing, windsurfing, scuba diving and snorkeling are available right off the beach. Next, you can recharge with colorful cocktails and Caribbean Sea views at the Beach Club. Need to keep up with your cardio routine? Do it while enjoying the ocean view at the fully-equipped fitness center and rooftop tennis court. For world-class pampering, indulge in a day at Spa del Mar, where you'll find an extensive menu of massages and rejuvenating body treatments; the unbelievable Nausicaa experience combines chromo therapy, nebulization, steam and aromatherapy so you can completely de-stress and improve your overall well-being.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch and dinner, including hotel's restaurants, 24-hour room service and mini bar
  • All beverages, including national brands, limited premium drinks and soft drinks
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Zango
Type:
International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 12:30pm-5pm; Dinner - daily, 6pm-11pm
Description: Offers a luxurious breakfast buffet and a la carte lunch and dinner with flavors from around the world.
Dress code:
Casual

St. Trop' Restaurant
Type:
International
Hours: Lunch - daily, 11am-5pm; Dinner - daily, 6pm-11pm
Description: Casual, open-air, poolside spot serving a menu of burgers, sandwiches, quiche, grilled meats and seafood, Mexican snack foods.
Dress code: Casual

Seasons Restaurant
Type:
Gourmet
Hours: Daily, 6pm-11pm
Description: Modern avant-garde cuisine with a gourmet menu offering fresh local ingredients and a touch of molecular gastronomy.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Gaijin Restaurant
Type:
Japanese Teppanyaki
Hours: Daily, 6pm-11pm
Description: Show cooking with Japanese Teppanyaki tables in a beautiful atmosphere with modern design. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Frattini's
Type:
Italian
Hours: Daily, 6pm-11pm
Description: Dine on delicious a la carte Italian cuisine.

All hours are subject to change.



BARS/NIGHTLIFE

Bar ONE
Lobby Bar. Daily, 10am-2am.

Bar TWO
Outdoor Bar. Open daily.

Beach Club Bar
Beach bar. Daily, 10am-1am.



BEACH

Sandos Cancun Luxury Resort is on a white-sand beach, one of the finest in the world, and offers new, luxurious cabanas. Beach concierges provide specialized services to add to a relaxing sunbathing experience.

POOLS

Three cascading, interconnecting pools and lounge areas create a spectacular setting for sunbathing, swimming and relaxation. There is also a 10-person Jacuzzi. Poolside concierges provide specialized services to add to a relaxing sunbathing experience.

SPORTS/ACTIVITIES

Water

  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Scuba diving demo at the pool

Land

  • Fitness center
  • Tennis courts

Golf
The Grand Coral Golf Club is a an 18-hole, par-72 course designed by Nick Price. The course also offers a modern club house and exclusive beach club that are sure to be a hit!



INTERNET

Sandos Cancun Luxury Resort offers complimentary Wi-Fi access.

SPA SERVICES

The 15,000-sq-ft Spa del Mar offers a variety of treatments that feature local ingredients and remedies. The spa offers a wonderful fitness center, Jacuzzis, a sauna, a Vichy shower, hydrotherapy treatments, cold plunge pools, 13 treatment rooms and a wide range of services, including soaks, massages, wraps and skin treatments.

WEDDING/HONEYMOON

Sandos Cancun offers beautiful venues, fantastic caterers and excellent wedding coordinators for the couple's special day. Please contact the resort directly for more information at weddings.cancun@sandos.com or weddings.mx@sandos.com.

ADDITIONAL INFORMATION

Location
Sandos Cancun Luxury is located 11 miles from Cancun International Airport (CUN). Approximate driving time is 15 minutes.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation. Minimum check-in age is 18.

Minimum Stay
A 5-night minimum stay is required for tracel Dec 28, 2016-Jan 1, 2017 and April 13, 2017-April 15, 2017.

Resort Update
Sandos Cancun has advised that they will be renovating the St. Trop restaurant for the comfort of their guests. St. Trop, currently an open air restaurant, will be turned into a closed air conditioned restaurant while still maintaining the spectacular views of the Caribbean Sea. Work will take place daily between the hours of 9 am and 6 pm. This project will begin on September 12, 2016 and is expected to be completed by December 23, 2016. During this time, St. Trop's a la carte lunch menu as well as beverage options will be offered at their brand new oceanfront Beach Club.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Superior Room
  • Travel: May 1 - June 30, 2017
  • Book By: January 31, 2017
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5 days, 4 nights
Travel Dates 4/17 - 6/30
Starting at $679 was $1079
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!
5 days, 4 nights
Travel Dates 1/13 - 4/12
Starting at $879 was $1289
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 7/1 - 8/19
Starting at $729 was $1189
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Call one of our U.S. based Beach Experts.

(800) 915-2322
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