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Royalton Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $619 All-Inclusive
Info Customer Reviews Questions & Answers

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, ... More

Customer Rating 66 Reviews
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.3
4.3 out of 5
"The restaurants are all 5 stars! Excellent food and service! The nightly shows and children's entertainment were pure joy! Everyone that works for the hotel are amazing! The rooms just average." – Mamagina
61 out of 74 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.3
4.3 out of 5
"The restaurants are all 5 stars! Excellent food and service! The nightly shows and children's entertainment were pure joy! Everyone that works for the hotel are amazing! The rooms just average." – Mamagina
61 out of 74 (82%) customers would recommend this product to a friend.
Luxury Junior Suite Main Pool Awesome beaches babes bday this was complimentary along w/slice of cake & bottle of wine Beach
All Customer Reviews
1-4 of 66 reviews. Sort by
September 19, 2016
Beautiful Resort with Mediocre Food

The Royalton is located very close to the Cancun Airport (15 mins.) When you first arrived you will be greeted with a beautiful open space design showcasing the pool and beach front resort. I really enjoyed the various pools the Royalton has to offer as well as the beach front. However I was very disappointed with the food. I can't say any of the food stood out as something I would eat again. My boyfriend and I tried all of the restaurants in search of something we would want to eat again but everything was just okay at best. I was extremely disappointed at the limited choices for food from the 24 hour room service. It was mostly burgers or chicken fingers. Not even some chips and guacamole.. I think what turned this resort around for me was the excellent service we received. All the servers and bartenders were great! Whenever we were laying poolside the servers would go around and ask for our drink orders! I don't think I ever had an empty drink. All in all I would recommend this resort if you do not have high expectation for dining. I would also note that his resort is very children friendly, there is a little water park like pool area for kids.


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Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
5.0
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From: San Francisco, CA
Age: 19-24
Travel: 3-6 trips/year

September 9, 2016
Great place for families

My wife and I brought our 3 year old and 3 month old. The kids pools were perfect for our 3 year old. It was nice they let you have blow up water toys if you want to in the pools. In August it was rather hot and humid to have our 3 month old out by the pools for very long but when we did have him out there we were able to get a spot with shade usually. Same at the beach. The food was great. We only ate at the buffet. The waiter Daniel was especially good. The facility was amazing and the beach was great. The first half of our stay the water was clear but the second half of the week for about the first 30 feet out it was brown and not clear. Still nice to swim in but not the clear blue it was earlier in the week. May have been some storm out in the gulf that churned up some weeds and stuff. I'd completely recommend this place to anyone with a family or really anyone in general. Not sure how it's be if looking to party as that's not what we were there for but to just relax and enjoy time together ur was great.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Mn
Age: 25-34

August 24, 2016
Never again!- Unsanitary and RUDE!

Everyone was incredibly rude and seemed to go out of there way to create negative experiences throughout our stay. There was an extremely hostile attitude from a majority of the staff, starting with a nasty attitude from front desk. I'm not sure if people in Mexico despise Americans or if this is because I am a woman?? Either way, unacceptable. Here is a breakdown of why you should never waste your money on a trip to "Royalton"... #1) The bedsheets were not clean. There were blood spots and hairs on our bedsheets in one of our rooms and we could not get housekeeping to clean our room to save our lives- forget about asking for towels and washcloths. #2) The locks on the bathrooms were broken. One of the children got locked inside the bathroom and we had to wait forever to get maintenance to come assist us in getting her out. His response was not apologetic, but more like he was trying to reprimand us for trying to use the lock! His solution? DON'T USE THE LOCK! #3) The Restaurants took partially eaten food items from our table and gave it to another table right in front of us. They also brought us food items that had obviously came from someone else's table on more than one occasion. #4) The drinks are all supplemented/watered down with some strange corn syrup additive that made my stomach hurt. When I asked for a drink without this syrup they acted like they didn't understand and brought me one with it anyway. Numerous different drinks that I ordered ALL tasted the same- daiquiri, margaritas, mojitos and pina coladas - all tasted like this sweet artificial syrup. #5) The timeshare people just crawl all over you like cockroaches and harass you to death... never taking no for an answer even when directly confronted. #6) NO A/C! The entire property looks like a prison when you drive up to it, s there is no tropical oasis like you'd imagine, then this prison compound is all open inside the grounds - there is no air conditioning except for in the rooms and a few of the restaurants. Everything smells musty and swampy from the extreme humidity. #7) All of the staff shamelessly ask for tips. Even the non motorized water sports that are supposed to be included demand a $3 per person "tax" that can only be paid in cash. Then after you pay said fee they act like they don't want you to use the kayaks, or they claim the paddle boards are all taken and they don't want to put you on the wait list... very shady and unaccommodating. #8) I'm a vegetarian and was told numerous times something was vegetarian only to find meat in it. #9) Dinner takes forever, even if you are there at 6 when they open. They will still make you wait while they seat other people who come up after you. #10) There aren't any affordable shuttles to take you into town. We rented a car and drove ourselves one of the days but even arranging that was the most frustrating experience. #11) Substandard entertainment that was outside only, add insult to injury everyone was smoking all over the property. #12) Beach was murky and covered in sea grass. Bottom line- NOT a Luxury resort, nowhere near 5 stars. The hostile attitudes of the staff and timeshare hustlers ruin the atmosphere and the lack of sanitation or concern about health standards seals the deal, don't waste your money!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Virginia
Age: 35-44
Travel: 3-6 trips/year

August 24, 2016
Just do it

Place was awesome. People awesome. Drinks and food awesome. The beach water could have been a little clearer but the white sand was awesome. Watch video


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Houston
Age: 25-34
Travel: 1-2 trips/year

Room Information

Royalton Riviera Cancun features 1,183 luxurious accommodations all equipped with Royalton's exclusive DreamBed(TM) and amenities sure to please including air conditioning, a full bathroom, 24 hour concierge and room service, 250 thread count sheets, USB recharging and Bluetooth audio stations, complimentary Wi-Fi, safety deposit box, rain showers, satellite TV, and a stocked mini-bar.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Suite with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Junior Suite Hideaway (Adults-Only) (available...
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Junior Suite Hideaway Ocean View (Adults-Only)...
Hotel/Studio Unit Details

What's to Love

Royalton Riviera Cancun is right by the airport, so it'll be no time before you're able to get your toes in the sand!
 

What We'd Change

There aren't any motorized water activities available at the resort, but there's plenty of places nearby where you can rent!
 

Why You Should Go

Royalton Riviera Cancun has amenities that will make you feel right at home, that on top of the amount of activities in nearby make this an opportunity you just can't afford to miss.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Game Room
  • 9 Restaurants
  • Spa Services ($)
  • Shopping
  • Snack Bar
  • Teen Club
  • Laundry Facilities
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Flat Screen Television
  • Outdoor Pool
  • Fitness Center
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Swim-Up Bar
  • ATM/Banking ($)
  • Near the beach


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royalton Riviera Cancun

Carretera Federal 307 Tulum-Cancun KM 332,15 SM31, MZ 03

52-984-803-3576

Hotel Description

Royalton Riviera Cancun: Bask in the Perks of All-In Luxury

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, Royalton Riviera Cancun. Comprised of 3 distinct sections that are packed full of amenities, The Royalton Riviera Cancun offers a 5-star luxury experience at a 4-star price tag. If you're in need of some luxurious pampering, incredible amenities and exceptional service, grab the family and take the getaway you deserve!

Guests of this resort can enjoy a beautiful stretch of beach featuring loungers, shady umbrellas and palapas, and beachfront cabanas. The resort's main freshwater pool boasts a joined Jacuzzi and offers its own set of comfy loungers and plush towels. If you have an eclectic pallette you're in luck, be sure to squeeze in a lunch break at any one nine delightful dining options . Opa! offers a feast of tasty Mediterranean fare, while Zen treats your taste buds to the best of Japanese cuisine. Never miss a game with Score Sports Bar and Lounge, playing the top sporting events happening in the U.S. and around the world.

Whether you're hanging out at the beach or seeing the sights, there are tons of things to do during the day. Start a game of beach volleyball with the kids, take some kayaks out on the water, or take the day to pamper yourself at the Royal Spa. With over 2,000 square meters complete with treatment rooms offering a full range of services, a hydrotherapy circuit, and a beauty salon, this relaxtion station is just too good to pass up.

This hotel is All-Inclusive
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type: Buffet
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3:30pm; Dinner -daily, 6:00pm-9:30pm
Description: International and local buffet complete with a special childrens buffet and healthy options.
Dress code: Resort casual - shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirt and footwear required. Resort evening attire for dinner - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Zen
Type: Japanese
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering delicious Japanese cuisine served a la carte. Reservations required.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hunter Steak House
Type: Steakhouse
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy fine dining in a stylish setting. Offers private wine cellar dining for an additional cost.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Graze Italian Trattoria
Type: Italian
Hours: Lunch - daily, 12pm-3:30pm ; Dinner - daily, 6pm-9:30pm
Description: Serving traditional Italian favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

OPA!
Type: Mediterranean
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering a selection of Mediterranean dishes from both land and sea.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Armadillos
Type:
Tex-Mex
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a selection of Tex-Mex favorites served a la carte.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

The Beach Club Grill
Type: Caribbean
Hours: Lunch - daily 12pm-3:30pm; Dinner - daily, 6pm-9:30pm
Description: Serving up traditional Caribbean favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Agave
Type: Fusion
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a fusion of indigenous Mesoamerican cooking combing Spanish cuisine with a mix of European cuisine.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Late night snacks - daily, 11pm-6am
Description: Enjoy a selection of grilled specialties while watching your team play back at home.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Caffe Lounge
Type: Coffee Bar
Hours: Open daily
Description: Enjoy a selection of coffees, cappuccinos, espressos, baked treats and ice creams.

Scoops Gelato
Type: Ice Cream Parlour
Hours: Open daily
Description: Choose from a selection of parlour favorites.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

All hours are subject to change.

BARS/NIGHTLIFE

Score Sports Bar and Lounge
Open daily, 12pm-11pm.

Lobby Bar
Open daily, 9am-12apm.

Martini Mix
Open daily, 6pm-10pm.

Tides Beach Bar
Open daily, 10am-5pm.

Sands Beach Bar
Open daily, 10am-11pm.

Nautica Beach Bar
Open daily, 10am-4pm.

XS Disco Bar
Open daily, 11pm-2am.

Dips Swim-up Bar
Open daily, 10am-5pm.

Chill Swim-up Bar
Open daily, 10am-5pm.

Encore Swim-up Bar
Open daily, 10am-5pm.



BEACH

Royalton Riviera Cancun is nestled along a beautiful stretch of white sand beach with loungers and palapas for shade..

POOLS

Royalton Riviera Cancun sports a whopping 11 swimming pools through the property, including a children's pool and splash park.

SPORTS/ACTIVITIES

Water

  • Splash park
  • Kayaks
  • Snorkeling
  • Introductory scuba diving lesson
  • Non-motorized water sports

Land

  • Movie screen
  • Table tennis
  • Aerobics slasses
  • Beach volleyball
  • Board games
  • Fitness center


INTERNET

Royalton Riviera Cancun offers complimentary Wi-Fi throughout the resort.



SPA SERVICES

Royalton's Royal Spa offers a wide variety of treatments sure to soothe.
Treaments include:

  • Massages
  • Facial treatments
  • Beauty salon
  • Hydrotherapy circuit
  • Saunas
  • Steam rooms
  • Manicures & Pedicures


    • WEDDING SERVICES

      Royalton Rivera Cancun offers wedding and honeymoon services for an additional charge. Please contact the front desk for details.

      ADDITIONAL INFORMATION

      Location
      Royalton Riviera Cancun is located just 15 minutes from the Cancun International Airport (CUN).

      Check-In/Check-Out
      Check in: 3pm. Check out: 11am.
      A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.

      Minimum Stay
      A 3-night minimum stay is required for travel with the following exceptions:
      A 4-night minimum stay is required for travel Dec 23, 2016-Jan 2, 2017 & Apr 9-17, 2017.


      RESORT UPDATE
      Royalton Riviera Cancun will begin renovations to the Chapel area on September 19, 2016. The rooms closest to the Chapel area will be unoccupied to lessen any possible disruption. All other services and facilities will be fully operational. Expected completion is scheduled for October 19, 2016.



      All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • $150 in Resort Credits
  • Luxury Junior Suite Ocean View
  • Travel: September 18 - October 31
  • Sale Extended to October 9
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Choose a Vacation Package
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Lux Jr Suite Ocean View More
5 days, 4 nights
Travel Dates 9/30 - 10/31
Starting at $619 was $1089
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Luxury Jr Ste Ocean View More
5 days, 4 nights
Travel Dates 11/1 - 12/22
Starting at $699 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Luxury Jr Ste Ocean View More
5 days, 4 nights
Travel Dates 1/3 - 1/31
Starting at $889 was $1269
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Luxury Jr Ste Ocean View More
5 days, 4 nights
Travel Dates 2/1 - 4/15
Starting at $1019 was $1369
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Luxury Jr Ste Ocean View More
5 days, 4 nights
Travel Dates 4/16 - 4/30
Starting at $779 was $1159
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

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