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The Royal Suites Yucatan by Palladium (Adults-Only)

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $769 All-Inclusive
Info Customer Reviews Questions & Answers

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the pri ... More

Customer Rating 50 Reviews
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.4 out of 5
"Hotel and accommodations were perfect clean we'll run help was very pleasant and attentive" – Carmann
51 out of 58 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.4 out of 5
"Hotel and accommodations were perfect clean we'll run help was very pleasant and attentive" – Carmann
51 out of 58 (88%) customers would recommend this product to a friend.
The beach Plenty of these crawling around. But didn't bother anyone. Pool area private beach for guests of the Royal Suites
All Customer Reviews
1-4 of 50 reviews. Sort by
October 24, 2016
Absolutely Amazing

I don't even know what to say to describe this place, it's the most beautiful amazing place I've ever seen with my own eyes. The people there are so wonderful they treat you like kings and queens. Thank you from the bottom of my heart for showing my friends and I such a wonderful time! We definitely will never forget it!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Michigan
Age: 25-34

October 20, 2016
A great stay!

The Royal Suites delivered exactly what was described: a beauiful, comfortable room, good service, many varied activities. It is a huge complex, which might be a negative for some people, but we liked the variety it offered. The beach reserved for the royal suites customerss was far from our rooms, but it was the most beautiful beach. On the last day we realized that if we swam out far enough, we could snorkel on a reef that was as beautiful as the one we visited on the excursion earlier in the week. We would definitely return. The food was good, not great. Everything was clean and well kept. We enjoyed the spa tremendously.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Joplin, MO
Age: 45-54
Travel: 3-6 trips/year

October 15, 2016


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Mi
Age: 25-34
Travel: 1-2 trips/year

October 2, 2016
Not for us

We arrived in Cancun at 11am the 50min drive from the airport, arrive at the resort only to be told our room wasn't ready. We were tired, hot and hungry. We sat in the lobby for 2 1/2 hours. Not once did anyone from the lobby suggest we eat or ask if we needed anything. Mind you we had already been checked in and a bracelet put on us... finally we ask again if our room was ready. The lady hands my husband the cards no other directions given, we waited for someone to take us to our room. We were told we had to check with Amstar for our return shuttle back, and were given a time 11:45 the next day. We had already wasted 1 day on the check in and didn't want to wait that long and have a specific time for our confirmation meeting. We walked to the location to confirm our pickup.. which was at White Sands..no one was there. We were told to catch a ride over to the other resort she was there which was at Grand Palladium Colonial we decided not to waste anymore time and was ready to relax. The guy who told us to go over to Colonial came over and said You still here. I was livid.. this trip was our Anniversary. Wine is not on the mini bar and not a option nor is Orange juice. Good note the room was nice and the air worked very well. We wanted adults only getaway but yes there are children there at the other restaurants.. sorry to say this was our first time and last time at this Resort.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Ga
Age: 45-54
Travel: 1-2 trips/year

Room Information

Royal Suites Yucatan by Palladium features 130 rooms in 3-level villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, high speed internet access, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Royal Junior Suite
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Upgrading to the Mayan Suite with the outdoor private shower. Pure bliss.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

It's a boutique hotel meets mega resort - you have access to the huge sister resorts nearby.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

The spa is not on the resort proper (it's in the complex), but all the other epic things here more than make up for this.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

It's a big complex, but not to worry: there are golf carts to take you around.

You can make a splash with kayaking, canoeing, snorkeling, sailing and other seafaring sports.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • 13 Restaurants
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

The Royal Suites Yucatan by Palladium (Adults-Only)

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

Royal Suites Yucatan by Palladium: All-Inclusive, All-Adult & All-Aahsome

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the privacy of a boutique hotel with all the bells and whistles of a mega-resort. It's all-inclusive so you'll revel in the endless adult beverages and gourmet cuisine. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub, water sports to dive into and of course, a spa, where you can destress like royalty. It's red-carpet treatment. And then some.

DINING

Ready your taste buds 'cuz they're going on a journey. Departing from Italy, you'll cruise through the Mediterranean, then hop over to Brazil and finish up at the best steak house in the U.S. But this is just the tip of the cuisineberg. If you are gluten-free and/or have food allergies, not to worry because they've got your grub. Beach appetit.

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of Royal Suites Yucatan by Palladium. Personalized service and featuring buffet or a la carte service.

Kabah Restaurant - Grand Palladium Rivera
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican cuisine buffet style.
Dress code: Shirts with sleeves are required.

La Laguna Restaurant - Grand Palladium Rivera
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian cuisine buffets.
Dress code: Shirts with sleeves are required.

Mare Nostrun Restaurant - Grand Palladium Kantenah
Type:
Mediterranean
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mediterranean cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Tikal Restaurant - Grand Palladium Kantenah
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

Sumptuori - Grand Palladium Kantenah
Type:
Japanese
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Japanese cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

La Hacienda Restaurant - Grand Palladium Colonial
Type:
Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

El Gran Azul Restaurant - Grand Palladium Colonial
Type:
Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian buffets.
Dress code: Shirts with sleeves are required.

La Adelita Restaurant - Grand Palladium Colonial
Type:
Mexican
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mexican cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

El Dorado Restaurant - Grand Palladium Colonial
Type:
Steakhouse
Hours: Daily, 6:30pm-10:30pm
Description: Serving an a la carte steakhouse menu.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Portofino Restaurant - Grand Palladium White Sand
Type:
Italian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Italian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Rodizio Restaurant - Grand Palladium White Sand
Type:
Brazillian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Brazilian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Bamboo Restaurant - Grand Palladium White Sand
Type: Asian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Asian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Ribs and More Restaurant - Grand Palladium White Sand
Type: Barbecue
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte grill and barbecue cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

All hours are subject to change.



BARS/NIGHTLIFE

Bars, bars, and more bars - they're around every palm. If you're craving a swim-up bar, head over to the Colonial and the Kantenah. But if these don't float your beach boat, there are 15 throughout the entire complex. For dancing, hit Sunset Boulevard. Here's to you.

Royal Lobby Bar
Daily, 10am-midnight.

La Terraza Bar
Daily, 10am-midnight.

Kantenah Lobby Bar
Daily, 10am-midnight.

Colonial Lobby Bar
Daily, 10am-1am.

White Sand Lobby Bar
Daily, 10am-midnight.

Riviera Lobby Bar
Daily, 10am-1am.

La Plaza Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Teatro Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Gran Azul
Colonial Kantenah. Daily, 10am-midnight.

Swim-up Bar
Colonial Kantenah. Summer - daily, 10am-8 pm; Winter - daily, 10am-6pm.

El Secreto Bar
Colonial adult pool. Daily, 10am-midnight.

El Rinconcito Bar
Kantenah adult pool. Daily, 10am-6pm.

La Jarra Bar
Kantenah Beach. Daily, 10am-6pm.

La Laguna Bar
White Sand/Riviera main pool. Daily, 10am-midnight.

Swim-Up Bar
White Sand/Riviera main pool. Summer - daily, 10am-8pm; Winter - daily, 10am-6pm.

La Isla Bar
White Sand adults pool. Daily, 10am-7pm.

Las Rocas Bar
Saltwater pool. Daily, 10am-7pm.

Punta Emilia Beach Bar
Whitesand Beach. Only beer and snacks 24 hours.

Churchill Bar
Kantenah lobby. Daily, 6pm-midnight.

Hemingway Bar
Kantenah lobby. Daily, 6pm-midnight.

Sports Bar
Colonial lobby. Daily, 9am-1am.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for Royal Yucatan guests, but should you have wanderlust you can hit the sister resorts where you there are more delicious freshwater pools, plus one that's saltwater. Take a dip, and chill.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

The resort offers free Wi-Fi access in the resort lobby and the Sports Bar.

SPA SERVICES

Guests can enjoy all of the facilities of Renova Spa at Grand Palladium Mayan Riviera Complex Resorts & Spa for an additional charge.
  • Massages
  • Body treatments
  • Facials
  • Salon services


WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.

Honeymoon Bonus
Honeymoon offers are available to guests of the Royal Suites Yucatan. Contact the hotel directly for details.



CHILD CARE

Royal Suites Yucatan by Palladium is an adult-only resort. Therefore, no child care is available.

ADDITIONAL INFORMATION

Location
Located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Dec 21, 2016 - April 30, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
Guests of Royal Suites Yucatan by Palladium have full use of the facilities at the Grand Palladium White Sand, Colonial and Kantenah resorts. However there are two bars and one restaurant for the exclusive use of Royal Suites Yucatan guests.



All hours, fees, amenities, information and services are subject to change without notice.
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