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The Royal Suites Yucatan by Palladium (Adults-Only)

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the pri ... More

Customer Rating 68 Reviews
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.5 out of 5
"We visited the Royal Suites in Feb 2010 this was our third trip to the Palladium but our first time at the Royal Suites.We loved it!!! the resort is great and all of the amenities were great,private be..." – winston
68 out of 76 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.5 out of 5
"We visited the Royal Suites in Feb 2010 this was our third trip to the Palladium but our first time at the Royal Suites.We loved it!!! the resort is great and all of the amenities were great,private be..." – winston
68 out of 76 (89%) customers would recommend this product to a friend.
Room Plenty of these crawling around. But didn't bother anyone. private beach for guests of the Royal Suites Jr suite Royal suites private pool The beach Pool area Salt pool
All Customer Reviews
1-4 of 68 reviews. Sort by
May 24, 2017
We will definitely be back!!!!

We loved the resort. From to the dinners to the drinks to the night time activities, we were always having a good time. After 2 nights we were upgraded because we were on our honeymoon. It wasn't expected, and from now on we will be staying in a Mayan Suite. They are awesome. I also loved that lobster was for dinner every meal for no up-charge. We can't wait for our return trip. Going to be a year or so as we now have a third member of our family.

We will definitely be back!!!! We will definitely be back!!!!
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Leonard, TX
Age: 35-44
Travel: 1-2 trips/year

May 22, 2017

This hotel is very large but the transport buggies get you where you are going very quickly. The restaurants are good and there are many choices. Our favourite for dinner was the Eldorado where we had and excellent filet mignon. Breakfast at the La Jardin was excellent. We really enjoyed the Royal Suites beach where we found the beach cabanas very comfortable. We were upgraded to the Royal suites lagoon huts which were great except that the mosquitos were out in full on the balcony. The room itself was very luxurious and we enjoyed the outside showers. Booking this trip was very easy with Cheap Carribean and the trip went off without any delays. The Royal Suite is going to be renovated and enlarged so it will be closing soon for about 4 months. It will be interesting to go back when that is done


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Washington
Age: Over 65
Travel: 1-2 trips/year

May 19, 2017
Amazing resort, I would highly recommend!

Nothing better than having a clean and comfortable, beautiful room. Everyone that works here is amazing, so polite and always smiling. Gonzalo that works on the resort driving everyone to their destinations was our favorite! Sweetest guy we could have met. This was my friend and I first time to Mexico and we honestly couldn't have picked a better resort. Well worth the money and we will absolutely be back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New Hampshire, NH
Age: 19-24
Travel: 1-2 trips/year

May 15, 2017
Spring Break Disaster

My husband and I were looking forward to a much needed spring break trip beginning 4/9/17. As an educator, I selected an adult-only resort and this resort appeared to be just what the doctor ordered. On the way to the airport I received an email from Delta Airlines stating our flight had been cancelled and no other flights would be rescheduled due to the storms in the south. We were devastated to say the least. I called Cheap Caribbean from the Delta desk to inform them that there were no available flights and what would be the policy for cancelling/re-booking our trip at a later date. Their customer service department was first class. They told me that they would hold our entire trip payment as a credit with the exception of "the first night's accommodation" at the resort. They would have to email the resort, inform them of our unfortunate circumstances, and wait to hear if they would credit $413.00 back to us. We waited a week and were then informed that the resort would be "keeping" the $413.00 for their inconvenience of "our" cancellation! Please note...we didn't cancel because WE wanted to. Delta Airlines gave US no option. I would have loved to spent a relaxing week enjoying this resort and all it had to offer but will now be spending my credit with another resort. Quite disenchanted.


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Overall Rating: 3
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Swan Point, MD
Age: 55-64
Travel: 7+ trips/year

Room Information

Royal Suites Yucatan by Palladium features 130 rooms in 3-level villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Royal Junior Suite
Hotel/Studio Unit Details

Royal Mayan Suite (Available beginning 12/21/17)
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Upgrading to the Mayan Suite with the outdoor private shower. Pure bliss.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

It's a boutique hotel meets mega resort - you have access to the huge sister resorts nearby.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

The spa is not on the resort proper (it's in the complex), but all the other epic things here more than make up for this.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

It's a big complex, but not to worry: there are golf carts to take you around.

You can make a splash with kayaking, canoeing, snorkeling, sailing and other seafaring sports.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • 13 Restaurants
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

The Royal Suites Yucatan by Palladium (Adults-Only)

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

Royal Suites Yucatan by Palladium: All-Inclusive, All-Adult & All-Aahsome

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the privacy of a boutique hotel with all the bells and whistles of a mega-resort. It's all-inclusive so you'll revel in the endless adult beverages and gourmet cuisine. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub, water sports to dive into and of course, a spa, where you can destress like royalty. It's red-carpet treatment. And then some.

DINING

Ready your taste buds 'cuz they're going on a journey. Departing from Italy, you'll cruise through the Mediterranean, then hop over to Brazil and finish up at the best steak house in the U.S. But this is just the tip of the cuisineberg. If you are gluten-free and/or have food allergies, not to worry because they've got your grub. Reservations won't ever be needed at the restaurants. Beach appetit.

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of Royal Suites Yucatan by Palladium. Personalized service and featuring buffet or a la carte service.

Kabah Restaurant - Grand Palladium Rivera
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican cuisine buffet style.
Dress code: Shirts with sleeves are required.

La Laguna Restaurant - Grand Palladium Rivera
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian cuisine buffets.
Dress code: Shirts with sleeves are required.

Mare Nostrun Restaurant - Grand Palladium Kantenah
Type:
Mediterranean
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mediterranean cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Tikal Restaurant - Grand Palladium Kantenah
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

Sumptuori - Grand Palladium Kantenah
Type:
Japanese
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Japanese cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

La Hacienda Restaurant - Grand Palladium Colonial
Type:
Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

El Gran Azul Restaurant - Grand Palladium Colonial
Type:
Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian buffets.
Dress code: Shirts with sleeves are required.

La Adelita Restaurant - Grand Palladium Colonial
Type:
Mexican
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mexican cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

El Dorado Restaurant - Grand Palladium Colonial
Type:
Steakhouse
Hours: Daily, 6:30pm-10:30pm
Description: Serving an a la carte steakhouse menu.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Portofino Restaurant - Grand Palladium White Sand
Type:
Italian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Italian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Rodizio Restaurant - Grand Palladium White Sand
Type:
Brazillian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Brazilian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Bamboo Restaurant - Grand Palladium White Sand
Type: Asian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Asian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Ribs and More Restaurant - Grand Palladium White Sand
Type: Barbecue
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte grill and barbecue cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

All hours are subject to change.



BARS/NIGHTLIFE

Bars, bars, and more bars - they're around every palm. If you're craving a swim-up bar, head over to the Colonial and the Kantenah. But if these don't float your beach boat, there are 15 throughout the entire complex. For dancing, hit Sunset Boulevard. Here's to you.

Royal Lobby Bar
Daily, 10am-midnight.

La Terraza Bar
Daily, 10am-midnight.

Kantenah Lobby Bar
Daily, 10am-midnight.

Colonial Lobby Bar
Daily, 10am-1am.

White Sand Lobby Bar
Daily, 10am-midnight.

Riviera Lobby Bar
Daily, 10am-1am.

La Plaza Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Teatro Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Gran Azul
Colonial Kantenah. Daily, 10am-midnight.

Swim-up Bar
Colonial Kantenah. Summer - daily, 10am-8 pm; Winter - daily, 10am-6pm.

El Secreto Bar
Colonial adult pool. Daily, 10am-midnight.

El Rinconcito Bar
Kantenah adult pool. Daily, 10am-6pm.

La Jarra Bar
Kantenah Beach. Daily, 10am-6pm.

La Laguna Bar
White Sand/Riviera main pool. Daily, 10am-midnight.

Swim-Up Bar
White Sand/Riviera main pool. Summer - daily, 10am-8pm; Winter - daily, 10am-6pm.

La Isla Bar
White Sand adults pool. Daily, 10am-7pm.

Las Rocas Bar
Saltwater pool. Daily, 10am-7pm.

Punta Emilia Beach Bar
Whitesand Beach. Only beer and snacks 24 hours.

Churchill Bar
Kantenah lobby. Daily, 6pm-midnight.

Hemingway Bar
Kantenah lobby. Daily, 6pm-midnight.

Sports Bar
Colonial lobby. Daily, 9am-1am.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for Royal Yucatan guests, but should you have wanderlust you can hit the sister resorts where you there are more delicious freshwater pools, plus one that's saltwater. Take a dip, and chill.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

The resort offers free Wi-Fi access in the resort lobby and the guestrooms.

SPA SERVICES

Guests can enjoy all of the facilities of Renova Spa at Grand Palladium Mayan Riviera Complex Resorts & Spa for an additional charge.
  • Massages
  • Body treatments
  • Facials
  • Salon services


WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.

Honeymoon Bonus
Honeymoon offers are available to guests of the Royal Suites Yucatan. Contact the hotel directly for details.



CHILD CARE

Royal Suites Yucatan by Palladium is an adult-only resort. Therefore, no child care is available.

ADDITIONAL INFORMATION

Location
Located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
Guests of Royal Suites Yucatan by Palladium have full use of the facilities at the Grand Palladium White Sand, Colonial and Kantenah resorts. However there are two bars and one restaurant for the exclusive use of Royal Suites Yucatan guests.

Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017, including incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. This transformation will be completed in various phases starting on June 1, 2017. Construction will mostly take place within the current Grand Palladium Riviera Resort & Spa and will have minimal impact. All guestrooms within the hotel, the rocky walkway along the water & the salt water pool area will be closed to all guests during the completion of the project. All other areas including the Riviera Lobby, Disco & Theatre, El Jardin Restaurant and the current The Royal Suites Lobby will be closed during certain dates listed below. During times of closure, the areas will not be accessible to guests and should therefore not impact the guest experience.

Below is a complete project timeline:

Disco & Theatre:
June 1-November 1, 2017: Construction will be in progress in the Disco and Theatre of the current Grand Palladium Riviera Resort & Spa. During this time, alternate entertainment venues will be provided to guests. Once construction to the Disco and Theatre are complete, the Disco will convert to become one of four exclusive restaurants available to guests of The Royal Suites Yucatan and the Theatre will become the second exclusive restaurant providing guests with a Dinner and Show themed experience referred to as the Cabaret.

Riviera Lobby and Kabah Buffet:
June 1-September 15, 2017: Construction will be in progress at the current Riviera Lobby which will convert to the new The Royal Suites Lobby. Guests will not be affected by this construction since all guestrooms in Riviera will be closed. All hotel services will be available at the adjoining White Sand, Colonial and Kantenah Lobbies.

Construction will also be in progress at the Kabah Buffet. During this time, breakfast, lunch and dinner will be available at La Laguna as well as the other restaurants within the Riviera Maya Complex.

The renovated Kabah Buffet will feature 2 separate sections (1 buffet exclusively available to guests of The Royal Suites and 1 for guests of Grand Palladium).

El Jardin Restaurant & the current The Royal Suites Lobby:
September 16-December 1, 2017: Construction will be in progress at El Jardin restaurant and the current lobby of The Royal Suites. The current lobby for The Royal Suites will convert into 2 separate a la carte restaurants. By this time, the new lobby for The Royal Suites will be open at its new location and the buffet will be available at Kabah.



All hours, fees, amenities, information and services are subject to change without notice.
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