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The Royal Suites Yucatan by Palladium (Adults-Only)

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $859 All-Inclusive
Info Customer Reviews Questions & Answers

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the pri ... More

Customer Rating 53 Reviews
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.5 out of 5
"Hotel and accommodations were perfect clean we'll run help was very pleasant and attentive" – Carmann
54 out of 61 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.3
Room Comfort
 
4.6
4.5 out of 5
"Hotel and accommodations were perfect clean we'll run help was very pleasant and attentive" – Carmann
54 out of 61 (89%) customers would recommend this product to a friend.
Room Plenty of these crawling around. But didn't bother anyone. private beach for guests of the Royal Suites Jr suite Royal suites private pool The beach Pool area Salt pool
All Customer Reviews
1-4 of 53 reviews. Sort by
January 16, 2017
Amazing Resort, Outstanding Service..!!

First thing you will notice in The Palladium Resort is the Beauty and cleanliness of the resort grounds and landscaping..!! There are many quiet waterways separating all of the resort areas with small wood walking paths that cross these canals and wooded areas. I believe there are 5 main areas to this resort on more than 50 acres of beech front property. >> Remember the resort is very large, most everything is within 5 to 10 minute walk or golf cart shuttles. We did love walking thru the resort and seeing the sights, we were still finding new things on our 7th day. Some things / places are not advertised as to keep them more private, just ask.. >> Very Important…. There are very quiet peaceful areas, private exclusive areas, normal areas, there are full on party areas and… areas great for family’s with children. This place has something for everyone..!! (This goes for the pool areas also…) The buffet restaurants are all fresh and very well stocked. The a la carte Restaurants are all very good… No, not 5 stars Big City quality, … come on everyone… But they all serve very fresh, very delicious foods from all countries. The restaurant staffing is always friendly, courteous, and helpful. > We had a difficult time understanding the differences between the rooms and areas of the resort while on the internet… > The resort has 3 types of room’s available (Mayan suite, Suite, and Jr. suite) the difference (lets say in the Jr. suites) is in the area the suites are located, as the rooms inside are similar, so,… there are Jr. suites all over the complex. The Suite and Jr. Suites are mixed in the same buildings, the Mayan Suites are single 1 story bungalows backed up to the resort water canals. We stayed in a Jr. suite at/in the Royal Suits of Yucatan. This area was all adult, an exclusive private area in the resort, priced higher, and included way more amenities and options… And … had a staff catering to you at all times! We could have stayed at the Colonial or White Sands areas for considerably less money. We would have enjoyed our stay at any of this Resort area’s… >> The Royal Suites of Yucatán is a private exclusive area that is adults only (a small island in the resort area surrounded by water). This area has its own bar(s), pool and restaurant the el Jardin. You have access to all premium alcohol, you can also order lobster at any time, even to your room at no charge..!! If you need anything at any time just call and it is taken care of. The service at the Royal suites is the best available on the resort property and your wrist-band is recognized and respected by all of the resort staff everywhere. There is a shuttle staff on call 24 hours a day “Alberto” is awesome and will make your stay great..!! He is fun to talk with, sincere, and has a way of making everyone feel special during their stay! If we mentioned our dinner reservations during a conversation (some times he (Alberto) would ask while driving past in the small shuttle cart) he would be waiting at our building 15 minutes prior ready to take us there, this guy is awesome! The staff in the Royal Suites Lobby… especially the bartenders at the small private bar were personable and fun to hang out with. >> The beach has a large clean, soft and sandy area 300 yards long, this clean beach area vanishes into anawesome long rocky beach area with larger crashing waves and a built in salt water pool at the shoreline with a bar. One very nice feature of the beach is its diversity and the abundance of shade back off of the shore line under the palm trees. We have been staying at all inclusive resorts for almost 15 years, I found this resort to be way above the average in quite a few ways and it will be one we return to.

Jr suite Royal suites private pool
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indiana
Age: 45-54
Travel: 3-6 trips/year

January 12, 2017

We had a total blast at Royal suites! We never left the resort. I found the reservation service at the lobby the best service, next to 24 hour room service and bar service down on the beach. Yes, the resort is huge but you are able to catch a cart almost instantly. About the only con is the restaurants and food offered. Most of the food was good just not great like I would expect at a 5star resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Murray, ky
Age: 35-44
Travel: 3-6 trips/year

December 22, 2016
The Best Resort!

This is the. I eat resort I have ever stayed at. I have been to multiple resorts in Costa Rica, Mexico, Dominican, Nicaragua etc. and this was by far the best. There were multiple restaurants to eat at which all were phenomenal. Having quiet space in the adults only area was superb! From first arriving we had the best service, all staff were friendly and helpful. The golf carts for transportation within the resort was wonderful! We stayed the second week of December and had phenomenal weather with crystal clear waters! This resort has many things to offer from multiple pools, beach, ocean pool which you can snorkel in with loads of fish, also loads of other animals within the resorts including flamingos and alligators(in a cage). This was my third trip booking with cheapCaribbean.com and have always had great service with them. I would also recommend booking private shuttles as there a potential of many stops from Cancun to riviera maya, we used happy shuttle Cancun with no problems

Room Salt pool
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Hampshire
Age: 25-34
Travel: 1-2 trips/year

October 24, 2016
Absolutely Amazing

I don't even know what to say to describe this place, it's the most beautiful amazing place I've ever seen with my own eyes. The people there are so wonderful they treat you like kings and queens. Thank you from the bottom of my heart for showing my friends and I such a wonderful time! We definitely will never forget it!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Michigan
Age: 25-34

Room Information

Royal Suites Yucatan by Palladium features 130 rooms in 3-level villas with garden views. Amenities include a Jacuzzi, satellite TV, daily-refilled minibar, air-conditioning, Wi-Fi, 24-hour room service, pillow menu, aromatherapy menu and nightly turndown service.

Room Details

Royal Junior Suite
Hotel/Studio Unit Details

What's to Love

It's all-inclusive, all-adult and all-aahsome - you'll feel like royalty the moment you arrive.

Upgrading to the Mayan Suite with the outdoor private shower. Pure bliss.

Zentropia Spa - waterfalls, vapor baths, hydromassage and couples' massage. Swoon.

It's a boutique hotel meets mega resort - you have access to the huge sister resorts nearby.

Chilling at the Royal Beach Bar - travelers report that the service was off-the-charts.

The Butler service, 24-hour room service and two bars just for Royal Suites guests.

 

What We'd Change

The spa is not on the resort proper (it's in the complex), but all the other epic things here more than make up for this.

 

Why You Should Go

It's 50 miles from Cancun airport, but after the drive, your first cocktail will taste amazing.

The private pool with built-in Jacuzzi and wait service means you'll never be drink-less.

It's a big complex, but not to worry: there are golf carts to take you around.

You can make a splash with kayaking, canoeing, snorkeling, sailing and other seafaring sports.

For those wanting to explore, the ancient ruins of Akumal are seven minutes away. Get your antiquity on.

On land, there's archery, shuffleboards, ping pong and more. Bring your A game, beach lovers.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Shuttle Service
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Porter/Bellhop
  • Nightclub
  • ATM/Banking
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • 13 Restaurants
  • Business Services ($)
  • Honeymoon Packages ($)
  • Travel Agency
  • Free Parking
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Game Room ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Horseback Riding
  • Mayan Ruins
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

The Royal Suites Yucatan by Palladium (Adults-Only)

Carretera Chetumal-Puerto Juarez Km 256-100, 77710 Municipio Solidaridad

+011 52 984 877 2100

Hotel Description

Royal Suites Yucatan by Palladium: All-Inclusive, All-Adult & All-Aahsome

Beach Citizens, you're going to be rocked to your sandy core when you experience this Yucatan Gem. Here, you get the privacy of a boutique hotel with all the bells and whistles of a mega-resort. It's all-inclusive so you'll revel in the endless adult beverages and gourmet cuisine. Royal Room Service for breakfast is a must-nosh that includes everything from fresh pressed juices to seasonal fruit to pancakes & homemade muffins. At the sister resorts, there are more places to party and grub, water sports to dive into and of course, a spa, where you can destress like royalty. It's red-carpet treatment. And then some.

DINING

Ready your taste buds 'cuz they're going on a journey. Departing from Italy, you'll cruise through the Mediterranean, then hop over to Brazil and finish up at the best steak house in the U.S. But this is just the tip of the cuisineberg. If you are gluten-free and/or have food allergies, not to worry because they've got your grub. Reservations won't ever be needed at the restaurants. Beach appetit.

El Jardin Restaurant
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Exclusive to guests of Royal Suites Yucatan by Palladium. Personalized service and featuring buffet or a la carte service.

Kabah Restaurant - Grand Palladium Rivera
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican cuisine buffet style.
Dress code: Shirts with sleeves are required.

La Laguna Restaurant - Grand Palladium Rivera
Type: Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian cuisine buffets.
Dress code: Shirts with sleeves are required.

Mare Nostrun Restaurant - Grand Palladium Kantenah
Type:
Mediterranean
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mediterranean cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Tikal Restaurant - Grand Palladium Kantenah
Type: Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

Sumptuori - Grand Palladium Kantenah
Type:
Japanese
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Japanese cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

La Hacienda Restaurant - Grand Palladium Colonial
Type:
Italian/Mexican
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian and Mexican buffets.
Dress code: Shirts with sleeves are required.

El Gran Azul Restaurant - Grand Palladium Colonial
Type:
Italian
Hours: Breakfast - daily, 7am-11am; Lunch - daily, 1:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description: Serving Italian buffets.
Dress code: Shirts with sleeves are required.

La Adelita Restaurant - Grand Palladium Colonial
Type:
Mexican
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Mexican cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

El Dorado Restaurant - Grand Palladium Colonial
Type:
Steakhouse
Hours: Daily, 6:30pm-10:30pm
Description: Serving an a la carte steakhouse menu.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Portofino Restaurant - Grand Palladium White Sand
Type:
Italian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Italian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Rodizio Restaurant - Grand Palladium White Sand
Type:
Brazillian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Brazilian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Bamboo Restaurant - Grand Palladium White Sand
Type: Asian
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte Asian cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

Ribs and More Restaurant - Grand Palladium White Sand
Type: Barbecue
Hours: Daily, 6:30pm-10:30pm
Description: Serving a la carte grill and barbecue cuisine.
Dress code: Shirts with sleeves, long pants for men, and no sandals are required.

All hours are subject to change.



BARS/NIGHTLIFE

Bars, bars, and more bars - they're around every palm. If you're craving a swim-up bar, head over to the Colonial and the Kantenah. But if these don't float your beach boat, there are 15 throughout the entire complex. For dancing, hit Sunset Boulevard. Here's to you.

Royal Lobby Bar
Daily, 10am-midnight.

La Terraza Bar
Daily, 10am-midnight.

Kantenah Lobby Bar
Daily, 10am-midnight.

Colonial Lobby Bar
Daily, 10am-1am.

White Sand Lobby Bar
Daily, 10am-midnight.

Riviera Lobby Bar
Daily, 10am-1am.

La Plaza Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Teatro Bar
Grand Palladium. Daily, 8:30pm-11pm.

El Gran Azul
Colonial Kantenah. Daily, 10am-midnight.

Swim-up Bar
Colonial Kantenah. Summer - daily, 10am-8 pm; Winter - daily, 10am-6pm.

El Secreto Bar
Colonial adult pool. Daily, 10am-midnight.

El Rinconcito Bar
Kantenah adult pool. Daily, 10am-6pm.

La Jarra Bar
Kantenah Beach. Daily, 10am-6pm.

La Laguna Bar
White Sand/Riviera main pool. Daily, 10am-midnight.

Swim-Up Bar
White Sand/Riviera main pool. Summer - daily, 10am-8pm; Winter - daily, 10am-6pm.

La Isla Bar
White Sand adults pool. Daily, 10am-7pm.

Las Rocas Bar
Saltwater pool. Daily, 10am-7pm.

Punta Emilia Beach Bar
Whitesand Beach. Only beer and snacks 24 hours.

Churchill Bar
Kantenah lobby. Daily, 6pm-midnight.

Hemingway Bar
Kantenah lobby. Daily, 6pm-midnight.

Sports Bar
Colonial lobby. Daily, 9am-1am.



BEACHES AND POOLS

Get ready rock stars, this VIP beach area with Bali beds (where you'll never be empty-handed) has your name on it. There's a private pool for Royal Yucatan guests, but should you have wanderlust you can hit the sister resorts where you there are more delicious freshwater pools, plus one that's saltwater. Take a dip, and chill.

SPORTS/ACTIVITIES

Water

  • Sailing
  • Snorkeling
  • Fishing
  • Windsurfing
  • Kayaks

Available for an additional charge:

  • Scuba
  • Deep sea fishing

Land

  • Fitness
  • Tennis
  • Basketball
  • Ping-pong
  • Archery
  • Shuffleboard
  • Beach volleyball
  • Soccer
  • Mini golf


INTERNET

The resort offers free Wi-Fi access in the resort lobby and the guestrooms.

SPA SERVICES

Guests can enjoy all of the facilities of Renova Spa at Grand Palladium Mayan Riviera Complex Resorts & Spa for an additional charge.
  • Massages
  • Body treatments
  • Facials
  • Salon services


WEDDING/HONEYMOON

Wedding packages are available to make your day unforgettable. Contact the front desk for details.

Honeymoon Bonus
Honeymoon offers are available to guests of the Royal Suites Yucatan. Contact the hotel directly for details.



CHILD CARE

Royal Suites Yucatan by Palladium is an adult-only resort. Therefore, no child care is available.

ADDITIONAL INFORMATION

Location
Located on more than 300 acres of seafront property shared with four sister properties and just 20 minutes from Playa del Carmen and seven minutes from Akumal. Located 50 miles south of Cancun International Airport.

Check-In/Check-Out
Check-in 3pm. check-out noon.
Adults Only. Minimum age for check-in and stay is 18 yrs.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Dec 21, 2016 - April 30, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Sister Resort Privileges
Guests of Royal Suites Yucatan by Palladium have full use of the facilities at the Grand Palladium White Sand, Colonial and Kantenah resorts. However there are two bars and one restaurant for the exclusive use of Royal Suites Yucatan guests.

Resort Update
Palladium Hotels & Resorts has announced plans to upgrade its Riviera Maya Complex throughout 2017, including incorporating the current Grand Palladium Riviera Resort & Spa into The Royal Suites Yucatan. This transformation will be completed in various phases starting on June 1, 2017. Construction will mostly take place within the current Grand Palladium Riviera Resort & Spa and will have minimal impact. All guestrooms within the hotel, the rocky walkway along the water & the salt water pool area will be closed to all guests during the completion of the project. All other areas including the Riviera Lobby, Disco & Theatre, El Jardin Restaurant and the current The Royal Suites Lobby will be closed during certain dates listed below. During times of closure, the areas will not be accessible to guests and should therefore not impact the guest experience.

Below is a complete project timeline:

Disco & Theatre:
June 1-November 1, 2017: Construction will be in progress in the Disco and Theatre of the current Grand Palladium Riviera Resort & Spa. During this time, alternate entertainment venues will be provided to guests. Once construction to the Disco and Theatre are complete, the Disco will convert to become one of four exclusive restaurants available to guests of The Royal Suites Yucatan and the Theatre will become the second exclusive restaurant providing guests with a Dinner and Show themed experience referred to as the Cabaret.

Riviera Lobby and Kabah Buffet:
June 1-September 15, 2017: Construction will be in progress at the current Riviera Lobby which will convert to the new The Royal Suites Lobby. Guests will not be affected by this construction since all guestrooms in Riviera will be closed. All hotel services will be available at the adjoining White Sand, Colonial and Kantenah Lobbies.

Construction will also be in progress at the Kabah Buffet. During this time, breakfast, lunch and dinner will be available at La Laguna as well as the other restaurants within the Riviera Maya Complex.

The renovated Kabah Buffet will feature 2 separate sections (1 buffet exclusively available to guests of The Royal Suites and 1 for guests of Grand Palladium).

El Jardin Restaurant & the current The Royal Suites Lobby:
September 16-December 1, 2017: Construction will be in progress at El Jardin restaurant and the current lobby of The Royal Suites. The current lobby for The Royal Suites will convert into 2 separate a la carte restaurants. By this time, the new lobby for The Royal Suites will be open at its new location and the buffet will be available at Kabah.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 4/17 - 6/30
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