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Royal Suites Turquesa by Palladium (Adults-Only)

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $859 All-Inclusive
Info Customer Reviews Questions & Answers

Wait until you dip your sandy toes onto the breathtakingly beautiful Bavaro Beach. It is probably one of the prettiest s ... More

Customer Rating 80 Reviews
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.0
4 out of 5
"The resort was beautiful well manicured grounds. The staff was very friendly and helpful. The pools could've been a little bit cleaner. And the restaurant food was mediocre at best." – Dutchess
65 out of 91 (71%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
3.7
Beaches & Pools
 
4.4
Dining Options
 
3.6
Room Comfort
 
4.0
4 out of 5
"The resort was beautiful well manicured grounds. The staff was very friendly and helpful. The pools could've been a little bit cleaner. And the restaurant food was mediocre at best." – Dutchess
65 out of 91 (71%) customers would recommend this product to a friend.
Royal Suites Turquesa Parasailing
All Customer Reviews
1-4 of 80 reviews. Sort by
October 17, 2016
Honeymoon

We chose this resort since there were other resorts owned by the same company that we could visit. The grounds were beautiful. We walked most places but also rode their golf carts driven by resort staff to get around. Good food selection. Make sure to try different restaurants to find what you like. Remember that no food is ever like home. We ate off site at a restaurant Captain Cook that was amazing with fresh seafood. The hotel lobby bar was the best bar on the grounds that we found. It was the only bar that did not seem like they waterered the alcohol down. The majority of the resort staff was awesome. Our butlers Manuel & Charlie were the best! The beach and water were breathtaking. The sand was so soft and the water was clear. We loved our swim-up suite even though we really didn't use the pool much. The room was great. The resort credits we received were only coupons able to be used for specific items. The on-site shopping prices were pretty comparable to near-by shops for local goods. The biggest downfall of the trip was our Amstar representative, Ruth. She called our room at 08:30am on the 2nd day to remind us to meet her at 09:30am. We were on our honeymoon & did not like being called at 08:30am. We went ahead and got up to meet her at the lobby for 09:30am & waited around for 10 mins. 1 of the resort staff said they saw her but did not know where she went. So we went about our day, met up with some friends that accompanied us & went to the beach. On the way back in, I saw a desk with Amstar on it and introduced myself to Ruth. I explained that we had looked for her earlier with no luck. She asked me for my return flight info. I didn't have it on me as we were walking in from the beach. I told her that our return flight was going to Miami and the roundabout time. She insisted that there were no flights with that info and wrote down a time for us to be in the lobby for pickup on our departure date. She then asked us if we had booked any excursions. I told her that 1 of our friends accompanying us scheduled a fishing trip. She continued to ask who he booked through and I told her he had booked with an employee at a restaurant we ate at. She told me that "you are not allowed to do that." I explained that he had not booked with cheap Caribbean.com and was not bound to anything with her. She then proceeded to become very beligerent ask who he booked his trip with. She also told me "good luck with that because if you have bad weather you won't get your money back." At that point I got up and walked away. She had ZERO customer service skills with us. Fast forward a few days and another couple came to meet us. They too had to meet with Ruth regarding transportation they set up through Amstar. They did however have all of our return flight info for her. She looked up the flight and set them up for a different pick-up time. I told Ruth that we are all on the same flight and our pick-up should be changed to the same time. Ruth said "well then you had to have told me the wrong info." I explained how I didn't have the info on me and she insisted that there was no flight info with the time frame I had provided. She said she had already sent the info to the office and would have to change it since I gave her the wrong info. At this time, the friends with me and my husband had enough of Ruth's blatent rudeness. They confirmed that our pick-up time would all be together and we left. They did book an excursion with her as she told us we had to since we booked with Cheap Caribbean.com. I do not know how true that is. She was by far the worst part of our trip & needs a lesson om customer service. Luckily, there was only 1 of her and everyone else made up for her horrible attitude. I will book with cheap Caribbean.com in the future. It was easy and reliable.


3 of 3 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Louisiana
Age: 25-34

October 11, 2016
So So

Butler, what butler? He checked us in and disappeared! Never saw him again. Others; such as Thomas, Gertrudice and Dolores made up for his short comings. We had the swim up room and it was worth every penny. Too far from the beach though. The food at the Royal Suites guests only was amazing, the rest was so so. The night life starts way too late. What would be a great improvement would be to slide daily listings under the door everyday so we knew what was going on and where. Never has my room been so clean. I gave the floor the "sock" test and there was no dirt to be found; thank you Gertrudice! The steak on the room service menu was awesome. The couples massage was worth every penny also. Now that I have been to Punta, I will be going to other islands but yes, I would go back again.


0 of 0 found this helpful
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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Burlington, NJ
Age: 45-54
Travel: 1-2 trips/year

October 1, 2016
Very special trip

This trip was amazing. The rooms are beautiful and clean. Most of the food was good, some was even above average. The staff were friendly and helpful. Our butler Arsenio was absolutely amazing and so helpful. The grounds are well maintained. In total it was perfect. I celebrated my birthday while I was there. My boyfriend worked with Arsenio to set up a wonderful day of surprises for me. I was so touched! I won't hesitate to return again!!! We did 2 excursions. The reef explorer was absolutely amazing. The safari was educational and an adventure.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Indianapolis IN
Age: 45-54
Travel: 1-2 trips/year

September 27, 2016
Loved it

The staff are super friendly and always very helpful. There's an array of food options, between the many restaurants aND the large selection within the restaurant itself. The trolleys are the way to navigate around the whole resort since it's like 4 resorts in one. Very pleased with it and I'd go back, I actually want to try this chain in Jamaica. I also like how helpful this website is with emailing and calling to see of I had any questions or concerns regarding my trip.


0 of 0 found this helpful
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bronx, ny
Age: 19-24
Travel: 3-6 trips/year

Room Information

Royal Suites Turquesa by Palladium features 372 specious rooms surrounded by coconut trees, swaying palms, native flowers and lush tropical vegetation. Guests at The Royal Suites will stay in newly-built rooms decorated with great attention to detail and with a sea view.

Room Details

Royal Deluxe Junior Suite
Hotel/Studio Unit Details

Royal Junior Suite
Hotel/Studio Unit Details

Royal Deluxe Junior Suite Swim Up
Hotel/Studio Unit Details

What's to Love

Stylish all-inclusive resort where you'll only mix and mingle with other fab adults like you.

Sitting under a palapa on the absolutely stunning Bavaro Beach. It's the major catch here.

Seven pools that only Royal Turquesa guests can sip and sun around.

Being spoiled with exclusive bars and a private beach where drinks are delivered to you.

Ordering up Royal Room Service - it's one of the best perks of the resorts VIP experience.

 

What We'd Change

Reservations can fill up at the a la carte restaurants - but if you plan, you can arrive early and get a spot.

 

Why You Should Go

You're a short 30 minutes from the airport - ahhh, a refreshing cocktail awaits you.

A small VIP resort with unlimited access to all the Palladium resorts on Bavaro Beach.

You get pampered with butler service all day long.

Head to Zentropia for detoxing at the gym and massages, facials and a Turkish bath afterwards.

Activities for all - catamarans, tennis and paddle courts, excursions to book and more.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Casino ($)
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • Archery
  • Basketball
  • Soccer
  • Ping Pong
  • Porter/Bellhop
  • Shopping
  • Catering
  • Massage ($)
  • Fax Machine ($)
  • Laundry Facilities
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • 14 Bars/Lounges
  • Business Services ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Watersports Center
  • Wireless Internet
  • Travel Agency
  • Freshwater Swimming Pool(s)
  • Banquet Facilities ($)
  • 14 Restaurants


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Medical Facilities
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Windsurfing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Royal Suites Turquesa by Palladium (Adults-Only)

C/ El Cortecito, Playa Bavaro

+809 221 0719

Hotel Description

Royal Suites Turquesa by Palladium: VIP All-Inclusive for Adults Only

Wait until you dip your sandy toes onto the breathtakingly beautiful Bavaro Beach. It is probably one of the prettiest stretches of white sands you'll ever sink body and soul into. This tranquil resort is sans-kids, so you can read your entire beach-read book. Visit the spa multiple times. Dine as early or as late as you want. Refresh your suntan peacefully. As the tennis shoe proclaims, just do it. Live it up, adult vacay style.

DINING

Nosh at a variety of a la carte and buffet restaurants where you'll find flavors from around the world. French to Japanese to traditional Italian, and favs from home like pizza, burgers and plenty of chips and salsa. Plus, you get two a la carte restaurants exclusively for Royal Turquesa guests, as well as Royal Room Service, where you can eat cozily in your room.

La Catedral at Grand Palladium Bavaro
Type:
International
Hours: Breakfast - daily, 7am-10am; Dinner - daily, 6:30pm-10pm
Description: Buffet and local plates with show-cooking and theme dinners. Air conditioned, with a smoking area.

El Behique Buffet at Grand Palladium Punta Cana
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Located at the pool Samana at Grand Palladium Punta Cana. International buffet and local plates, show-cooking and theme dinners. Air-conditioned, with smoking area.

Las Torres Buffet Restaurant at Grand Palladium Palace
Type:
International
Hours: Breakfast - daily, 7am-10am; Dinner - daily, 6:30pm-10pm
Description: Serves international and local dishes, air-conditioned, buffet, various theme nights.

El Arrecife Beach Buffet at Grand Palladium Bavaro
Type: International
Hours: Daily, 1pm-3pm
Description: International menu.

El Bohio Beach Buffet at Grand Palladium Palace
Type:
International
Hours: Daily, 1pm-3pm
Description: Located at the beach of Grand Palladium Palace. International buffet and local plates, barbecue, salad bar, snacks and ice cream.

Chef Raffaele a la carte Ristorante
Type:
Italian
Hours: Daily, 6:30pm-10pm
Description: Located at the beach of Grand Palladium Punta Cana. Offers a la carte dining with specialties of Italian cuisine.

La Parrilla a la carte Restaurant
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Located at the beach of Grand Palladium Punta Cana. Offers a la carte dining with specialties of a fine Steakhouse.

Tapeo
Type:
Spanish
Hours: Daily, 6:30pm-10pm
Description: Spanish specialties. Reservations are required. Hours subject to change.
Dress code: Men are required to wear smart dress shorts, long pants and proper shirts at dinner; no tank tops or T-shirts.

Bamboo at Grand Palladium Bavaro
Type:
Asian
Hours: Daily, 6:30pm-10pm
Description: Asian specialties. Reservations are required.
Dress code: Men are required to wear smart dress shorts, long pants and proper shirts at dinner; no tank tops or T-shirts.

La Adelita
Type:
Mexican
Hours: Dinner, 6:30pm-10pm
Description: Mexican specialities. Reservations are required.
Dress code: Men are required to wear smart dress shorts, long pants and proper shirts; no tank tops or t-shirts.

Rodizio Restaurant at Grand Palladium Palace
Type:
Brazilian
Hours: Daily, 6:30pm-10pm
Description: Air-conditioned, a la carte restaurant. Reservations are required.

Sumptuori Restaurant at Grand Palladium Palace
Type:
Japanese
Hours: Daily, 6:30pm-10pm
Description: Air-conditioned, a la carte restaurant. Reservations are required.

Boghali
Type:
Hindu
Hours: Daily, 6:30pm-10pm
Description: Hindu specialties. Reservations are required.
Dress code: Men are required to wear smart dress shorts, long pants and proper shirts; no tank tops or T-shirts.

Le Chanterelle a la carte Restaurant
Type:
French
Hours: Daily, 6:30pm-10pm
Description: For the exclusive use of guests staying at The Royal Suites Turquesa. Located towards Grand Palladium Bavaro hotel's beach. It offers a la carte service with international cuisine specialties with show cooking.

Royal Gourmet Restaurant
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: For the exclusive use of guests staying at The Royal Suites Turquesa. Located next to the lobby, this restaurant offers breakfast, lunch and dinner featuring a combines service buffet and a la carte dining.

All hours are subject to change.



BARS/NIGHTLIFE

Four tranquil kid-free bars are at your cocktail service. When you're ready to venture throughout the resort, you can sip and sample cocktails, wines, beers and mocktails (if that's your thing) at 19 other bars throughout the resort. Yeah, 19.

Mahogany Lobby Bar at Grand Palladium Bavaro
Hotel lobby bar. Daily, 9am-1am.

Guayacan Lobby Bar at Grand Palladium Palace
Lobby bar. Daily 9am-1am.

Macao Lobby Bar at Grand Palladium Punta Cana
Lobby bar. Daily 9am-1am.

Boca Chica Pool Bar at Grand Palladium Bavaro
Swim-up pool bar. Daily, 10am-7pm.

Saona Pool Bar at Grand Palladium Punta Cana
Swim-up pool bar. Daily, 10am-11pm; swim up bar 10am-6pm.

Samana Pool Bar at Grand Palladium Punta Cana
Swim-up pool bar. Daily, 10am-7pm; swim-up bar 10am-6pm.

Barahona Pool Bar at Grand Palladium Palace
Swim-up pool bar. Daily, 10am-7pm; swim-up bar 10am-6pm.

Bavaro Amphitheatre Bar
Drinks and entertainment. Daily 9pm-11pm.

Punta Cana Amphitheatre Bar
Drinks and entertainment. Daily 9pm-11pm.

Cocktail Bar
Daily 5pm-midnight.

Sunset Boulevard Disco
For ages 18 and older. Daily, 11:15pm-2am

Sports Bar
Offers a snack menu, salad bar and ice cream. Open 24 hours.

Casino
For ages 18 and older. Daily, 10am-3am



BEACHES AND POOLS

Bavaro Beach has serious bragging rights, and rightfully so since this impressive slice of white, shimmering sands and smooth, blue waters is Punta Cana's treasure trove. And especially for you, you get a private beach with bar service and seven exclusive pools to work on your tan lines.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Windsurfing
  • Kayaks
  • Aqua gym
  • Water polo

Available for an additional charge:

  • Banana boats
  • Parasailing
  • High seas fishing
  • Diving courses
  • Glass bottom boat
  • Diving
  • Snorkeling
  • Speedboat tours
  • Windsurf or Catamaran courses

Land

  • Fully-equipped gym
  • Mini golf
  • Table tennis
  • Archery
  • BB Guns
  • Darts
  • Billiards
  • Soccer
  • Football
  • Badminton
  • Tennis courts
  • Paddle courts
  • Petanque courts

Available for an additional charge:

  • Golf


INTERNET

Guests enjoy free Wi-Fi access thoughout the resort and in the suites.

SPA SERVICES

The resort complex offers one of the newest and most complete spas and health clubs in Punta Cana. The Renova Spa is located in the Grand Palladium Palace. Fees apply.

WEDDING/HONEYMOON

The resort offers wedding and honeymoon packages to guests. Fees apply. Contact the resort directly for details.

CHILD SERVICES

This is an adult-only resort.

ADDITIONAL INFORMATION

Location
Royal Suites Turquesa by Palladium is located on the Playa de Bavaro, 12.5 miles from Punta Cana Airport (PUJ).

Check In/Check Out
Check-in: 2pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Jul 1-Aug 20, 2016 with the following exceptions:
A 7-night minimum stay is required for travel Jul 1-2, 15-16 & 21-23, 2016.
A 3-night minimum stay is required for travel Nov 1-Apr 30, 2017 and Dec 24, 2017-Jan 2, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Resort Update
In order to stay at the forefront of the hotel industry and in line with its commitment to continuous improvement, the Palladium Hotel Group has advised that they are renovating the Zentropia Palladium Spa & Wellness Center at Grand Palladium Bavaro Resort & Spa, Punta Cana. Renovations have begun and are expected to continue until mid-December. Massage service will continue in the Villa 86 and the gym at the convention center.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Royal Deluxe Junior Suite
  • Travel: April 17 - 30
  • Book by: January 15
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