Search
Deals
Cruises
Support
Account

Royal Solaris Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $539 All-Inclusive
Info Customer Reviews Questions & Answers

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just becau ... More

Less

Customer Rating 68 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"Hotrl was clean, staff friendly! The only complaint I have is the food. That was not to great, but ok..." – Nadia12
62 out of 79 (78%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"Hotrl was clean, staff friendly! The only complaint I have is the food. That was not to great, but ok..." – Nadia12
62 out of 79 (78%) customers would recommend this product to a friend.
gotta get the private jacuzzi tub Dinner over the ocean Seim with the Dolphins..great experience! Refreshing pool bar!
All Customer Reviews
1-4 of 68 reviews. Sort by
September 21, 2016
Wonderful Experience

The employees were very professional and friendly. The trip was hassle free and fun!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Harvest, AL
Age: 45-54
Travel: 1-2 trips/year

September 18, 2016
Great Getaway

A friend and I came here for the week and although we had a great time and were very comfortable, there were some complaints. For one, the swim up bar stop serving liquor and only serves beer at 5pm. Then, at 6pm, it closes for the night. I realize this isn't a big deal for most but how do you have an all-inclusive resort close the bar at 6pm?? We both took a SCUBA lesson (which is done in the pool) and being able to see huge hair balls and dead insects all over was a bit gross. I realize I could only see these things because I had a mask on. The biggest complaint, upon arriving, we checked in and were then greeted by a man named Omar. He was full of energy, personable, and funny. The problem was, we weren't being shown to our room... we were being primed for a membership seminar. When I've just arrived at a hotel after being on an airplane for 3 hours the LAST thing I want to do is take 20 minutes to listen to a spiel about joining the resort. I felt pressured and it was the opposite of what vacation should be. The resort itself was very pretty, the staff were all super friendly and attentive, and I had a very enjoyable time.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: New Jersey
Age: 25-34
Travel: 1-2 trips/year

September 17, 2016
Stay away and avoid frustration!!!

I booked this resort for my wife and I expecting so much more...after all, the pictures and 4star rating raised those great expectations! If I knew how frustrated I would be, I would have paid little more or even the same price for a different resort. -The resort needs immediate renovation. The smell of mold reeks in the halls and gave my wife a fever on the first day since she has allergies. In fact, on the last nigh, the ceiling colapsed in the lobby bar area. -The towels were so old and worn out...looked like rags...we would dry off with disgust after a shower. -The pillows were horrible...believe me, I'm not picky! -The music in the pool area was either horrible...or great and then would constantly get interrupted by the entertainer promoting tours or tickets to some club...never played a great song all the way through. -The food...OMG...we were so desperate by the 3rd day that we had to go out to eat for the remaining dinner and lunch meals. I would hear of so much great food and so many different buffet options at other resorts and we were stuck with 1 open restaurant for lunch and the snack bars....and 3 options that were still horrible for dinner. No matter how great the food looked, how international the menu was, how fancy the dish was...the seasoning was always horrible! We still don't understand how salad could taste horrible...and they accomplished that! There was never any white chicken meat...or prime beef/steaks...only some cut called "res" which freaked me out. We ended up loosing wait since we paid for the all inclusive option and barely found anything edible. Lastly...the drinks...so much for pina coladas and margaritas at the pool or beach! The drinks were basicly melted popsicles...barely any alcohol...and tasted bland. This is NOT a 4star resort at all! Maybe it was back in the 90s... ...so much for our wedding anniversary...and once again..we are not picky or demanding...just a simple young couple from Hollywood, FL.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Hollywood, FL
Age: 25-34
Travel: 1-2 trips/year

September 15, 2016
Worst Experience Yet!

At Check in: Immediately after checking in, we were handed off to a sales representative! At first they start by giving you details about the hotel and hotel amenities and you won’t know that you’re actually talking to a sales representative until they have you sit down for a chat! This was the first time I had ever experienced this and it was the worst thing to experience while traveling with a child. All you want to do after arriving at a hotel is unwind in your room but we were denied this luxury when we got there. We ended up feeling pressured into signing up for one of their sales presentation. We did not receive a welcome drink at check in as we are accustomed to when visiting Riviera Maya resorts. Sales Presentation: No one ever wants to spend close to 2 hours of their vacation time in a sales presentation! No one! I have to mention that all but one of the sales representatives were supper nice. The one that was not is the “muscle guy” they usually call at the end when you have said no for about 3000 times. This guy was very degrading and made us feel so little. They encourage….no they force you to bring your children to the sales presentation with the promise of a kids club in the room. The so called “kids club” is a small room with glass walls and a few toys that makes it seem like your child is in time out while they should be enjoying the beach. What do you get for wasting away almost 2 hours of your vacation time cooped up in a sales office in full view of a beautiful beach? 50% off on tours! This is not worth your time considering most of us will already have prepaid for tours before going on vacation. Most importantly its 2 hours of your vacation time that you’ll never get back! Internet: We had to pay for WiFi! I came to learn that you only get free WiFi if you join the membership they try to sell you during their sales presentation. Internet was very spotty in my room. I had to be closer to the lobby to fully enjoy the WiFi I was paying for. Swim up Bar: The swim up bar only serves beer after a certain time of the day! What?? The pools looked good though. Snack Bars: My daughter was served a cold hot dog. The snack bars are not as impressive as most places we have been. Restaurants: The good: The variety of food was impressive. The bad: The enthusiasm of the staff was not all that impressive. Worst of all, the alcohol drink choices were very boring and the staff did not seem to be in sync with the bar tender. No alcohol available during breakfast hours! This is Cancun people! You want to be able to drink as soon as you can! Bars: Opens at 9:00 am. Really? Took forever to get a buzz off the alcohol! At some point we just started ordering double shots in all our drinks.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
1.0
User Image

From: Dallas, TX
Age: 25-34
Travel: 1-2 trips/year

Room Information

Rooms include all the basic amenities you'll need, including A/C, satellite TV, telephone, hair dryer, iron/ironing board, CD players, in-room safe, mini bar and room service for continental breakfast.

Room Details

Deluxe Lagoon View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

What's to Love

The breathtaking sands and turquoise waters are some of the prettiest we ever seen. Bonus: the tranquil waves that whisper your name for an afternoon swim.

Made-to-order, scrumptious brick oven pizzas served by the pool (lunch with a killer view always wins.)

Check out the theatre - a smorgasboard of shows, including comedy, Broadyway, Mayan and more. It's different each night!

Tons of super fun activities for the young ones - each day is a different theme - Tuesdays are Pirate Days (Aye, Matey!)

Full-service stress-ousting spa where you are fussed over and pampered.

 

What We'd Change

The resort is busy, active and you might see lots of fun families - keep this in mind if you're looking for lots of peace and quiet.

 

Why You Should Go

In the heart of Cancun's Hotel Zone - once you land, you'll be soaking in the sweet sun beachside in no time.

Swoon-worthy views of the Caribbean Sea from almost every spot at the resort.

For those that want to kick it up a notch and party in Cancun, a one-way shuttle will take you into town. (Your secrets are safe with us).

The two-level pool is full of nooks and crannies to explore so you can find the best spot to spend your day.

A mini-water park is a major hit with your little angels (and a hit with you - they will be happily worn out.)

Available Amenities

  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Children's Activities
  • Daily Maid Service
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Pool Bar
  • 24 Hour All-Inclusive
  • 6 Restaurants
  • 2 Bars/Lounges
  • Snack Bar
  • Massage/Spa Treatments ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Coral Reef
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Mayan Ruins
  • Sailing
  • Shopping
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Royal Solaris Cancun

Boulevard Kukulcan lote 64 Et. 2 Secc A Zona Hotelera

52 (998) 848 84 00

Hotel Description

Royal Solaris Cancun: All-Inclusive Family Fun Smack Dab in the Middle of Cancun

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just because of its Mayan architecture and commanding presence, but seriously - all the food and drink, gobs of activities (lots, too, for the kids) along with outstanding photo (and Selfie) views with an ocean backdrop from almost any part of the resort. Not sure what to do because there's so much? Just nestle up poolside while you decide because there's a margarita waiting with your name on it.



DINING

You'll have more than your share of mid-day guac and chips (isn't that always the best snack while in Cancun?!) While you'll have lots of authentic Mexican fare to nosh on, you'll also have a delectable selection of favorites like to-die-for brick oven pizza, fresh caught seafood, and plenty of divine pasta dishes.

Rosmarinus
Type: Buffet
Hours: Daily, noon-4pm
Description:Buffet restaurant under a palapa. Offering international themed buffets, hot and cold entrees, salads and desserts. Twice a week from 6pm-9pm, enjoy "Rodizio", a Brazilian menu offering a variety of rotisserie grilled meats, a gourmet salad bar and a variety of sides. Reservations are required. Please check with the front desk to secure your spot.
Dress code: Casual. Wet clothing, barefeet or uncovered swimwear not allowed.

Snack Bar
Type: Snacks
Hours: Daily, noon-6pm
Description: Poolside snack bar.

Marco Polo
Type: Italian
Hours: Daily, 6pm-10pm
Description: A la carte Italian cuisines featuring a variety of pasta dishes, soups, as well as steaks and fresh seafood. Reservations are required.
Dress code: Casual-elegant.

Las Fuentes
Type: Buffet
Hours: Daily, 6:30am-11:30am
Description: Traditional American choices such as fresh fruits and pancakes to omelets made to order.

Pizzalissima
Type: Pizza
Hours: Daily, noon-6pm
Description:Enjoy delicious brick oven pizza made to order.

La Palapita
Type: Sushi
Hours: Daily, noon-6pm
Description:Located in the pool area, this sushi bar offers tasty Japanese food with rolls make with a variety of fresh ingredients.

All hours are subject to change.



BARS/NIGHTLIFE

Of course, the swim-up bar reigns as the place to see and be seen during peak tanning hours, but when you're craving a little quiet time, check out the lobby bar. (Hey, if you're there on Sunday night - karaoke rocks the lobby. Don't be shy!)

Pool Bar
Swim-up bar. Daily, 9am-5pm.

Lobby Bar
Daily, 5pm-1:30am.



BEACHES AND POOLS

Nothing beats a beach in Cancun - soft sands, sun-kissed turquoise waters, warm ocean breezes - it really is the epicenter of paradise. This dreamy beachfront resort includes it's own marina with all kinds of water sports to dip into, a mini water park for the kids and a relaxing, non-kid splashy pool for you (swim-up bar and adults-only Jacuzzi included).



SPORTS/ACTIVITIES

Water

  • Pedal boats
  • Kayaks

Available for an additional charge:

  • Watersport rentals

Land

  • Fitness center

Golf
Golf is available in Cancun.



INTERNET

Wireless Internet access is available throughout the resort for an additional charge.

SPA SERVICES

The Royal Solaris Spa is a full-service, holistic spa, offering a variety of treatments.
  • Facials
  • Aromatherapy
  • Body treatments
  • Massages
  • Beauty salon


WEDDING/HONEYMOON

The wedding coordinator at Royal Solaris Cancun will help make this day perfect for you! Just relax and let all the details come together.

CHILD CARE

The kids club provides supervised activities for children ages 4-11. Babysitting services are available for an additional charge. Open 9am-9pm, except on Wednesday 9am-6pm.
  • Water park,
  • Grassy play areas
  • Activities
  • Indoor play center
  • Arts and crafts


ADDITIONAL INFORMATION

Location
Royal Solaris Cancun is located in Cancun's Hotel Zone and is about 15 miles from Cancun International Airport.

Check in/Check out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3 night minimum stay is required for travel Dec 21, 2016-Jan 8, 2017.


All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Ocean View Room
  • Travel: Now - December 20
  • Book By: October 31
- or -
Choose a Vacation Package
and Save More!
Deluxe Ocean View More
5 days, 4 nights
Travel Dates 9/26 - 12/23
Starting at $539 was $819
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
4 days, 3 nights
Travel Dates 12/21 - 1/8
Starting at $759 was $1119
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 1/9 - 4/22
Starting at $649 was $1049
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 4/23 - 7/14
Starting at $559 was $979
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST