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Royal Solaris Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $539 All-Inclusive
Info Customer Reviews Questions & Answers

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just becau ... More

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Customer Rating 125 Reviews
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.9
4 out of 5
"The resort was awesome, excellent service with hard working people and the quality of the rooms are outstanding I would rate this almost a 5 star hotel. Me and my girlfriend stayed at the 8th floor and..." – SpeedyMark2016
111 out of 144 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.1
Service
 
4.2
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.9
4 out of 5
"The resort was awesome, excellent service with hard working people and the quality of the rooms are outstanding I would rate this almost a 5 star hotel. Me and my girlfriend stayed at the 8th floor and..." – SpeedyMark2016
111 out of 144 (77%) customers would recommend this product to a friend.
Paid extra for this view gotta get the private jacuzzi tub Refreshing pool bar! This is the building they put us in. Great pool Amazing ocean view from our room. View from our window on 6th floor. Dinner over the ocean Seim with the Dolphins..great experience!
All Customer Reviews
1-4 of 125 reviews. Sort by
June 22, 2017
Great Vacation

Loved the resort. Hotel was just like the pictures online. It was humid, so best you leave your AC on otherewise the floor gets really slipery in your room. Love the easy access to the pools and the beach. All staff was really nice. Had no problems, staff was very friendly. The only thing, the pool bar closed too early. Food wise, the restaurant La Fuente, i honestly didn't really like their food. But their desserts were delicious. But food wise the main dish and the pastas not a big fan of their menu their. The buffet near the pool, was good as well, the pizza place near the pool, the food there was delicious as well. Unfortunately did not get the opportunity to make reservations to the other restaurant. It was my first time in Cancun, love the hotel except the food at the La Fuente restaurant, but the staff at the La Fuente, they were great. They have really good service.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Washington
Age: 19-24
Travel: 1-2 trips/year

June 21, 2017
you get what you pay for

They advertise this place like it's a resort but it's really a hotel that trying to transition to a resort. The sheets were not change from the guest that was there before we were because they smelled like someone urinated in them. They were good about changing them out for us. Also, there was only one washcloth and four towels for my family of 4 to use. They got us more but that's something you shouldn't have to ask for, especially on the first day. When you arrive they try to sell you a membership, somewhat like a timeshare and male you sit in a 1 1/2 hrs meeting. We also were not given towel cards for the beach towels at check-in, so we had to go back to the front desk to get one. When we get back to get the towels they tell us that we need a card for each person so we had to go all the way back to the front desk to get more cards. I'm not sure why they didn't tell us that at the front desk the first time we went up there asking for them. The walls are thin, the man next door to us snored the entire time we were there. It was kind of hard to fall asleep. LOL! The beach area and pools were okay. The food was okay too, not a big selection. Lastly, on our last day while we were eating breakfast a roach ran across the floor and I lost my appetite. I'm not a really picky person but I won't return. I would give it an overall rating of 4 out of 10.


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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Harvest, AL, United States
Age: 25-34
Travel: 3-6 trips/year

June 20, 2017
Family Vacation

Very poor customer service at front desk. Had reservation incorrect and took atleast an hour to figure out. Then were sent to a room where the key didn't work and once we finally were able to get in our room found only 1 bed and no ocean view. Had to go back to desk to request atleast double beds and were told nothing was available until tomorrow and would bring a rollaway in our room. The rollaway finally showed up 2 hours later.... so finally around 2am we were able to get to bed....Food at the resort is o.k. at the buffet but, would recommend going to Marco Polo restaurant.


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Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Indiana
Age: 35-44
Travel: 3-6 trips/year

June 17, 2017
Great vacation for family with kids

I just came back from one week vacation from this hotel ( royal Solaris Cancun . We had a wonderful time there , the hotel is probably one of the closest from the airport but right on the water ( 10 minutes away), very good resort with a lot pools , they even have one area designed just for small kids with babysitting available, great food with very good service ( specially from two waiters ( Hugo and Samuel) at la Fuentes restaurant. The only down point is that you have to pay for wifi service ( $63 a week for two devices), but other than that we had a great time and we definitely will be back same day soon!!! We were in 4 ( myself , wife and two kids one with 8 months and the other one 4 years old)


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Sandy hook, CT
Age: 35-44
Travel: 1-2 trips/year

Room Information

Rooms include all the basic amenities you'll need, including A/C, satellite TV, telephone, hair dryer, iron/ironing board, CD players, in-room safe, mini bar and room service for continental breakfast.

Room Details

Deluxe Lagoon View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

What's to Love

The breathtaking sands and turquoise waters are some of the prettiest we ever seen. Bonus: the tranquil waves that whisper your name for an afternoon swim.

Made-to-order, scrumptious brick oven pizzas served by the pool (lunch with a killer view always wins.)

Check out the theatre - a smorgasboard of shows, including comedy, Broadyway, Mayan and more. It's different each night!

Tons of super fun activities for the young ones - each day is a different theme - Tuesdays are Pirate Days (Aye, Matey!)

Full-service stress-ousting spa where you are fussed over and pampered.

 

What We'd Change

The resort is busy, active and you might see lots of fun families - keep this in mind if you're looking for lots of peace and quiet.

 

Why You Should Go

In the heart of Cancun's Hotel Zone - once you land, you'll be soaking in the sweet sun beachside in no time.

Swoon-worthy views of the Caribbean Sea from almost every spot at the resort.

For those that want to kick it up a notch and party in Cancun, a one-way shuttle will take you into town. (Your secrets are safe with us).

The two-level pool is full of nooks and crannies to explore so you can find the best spot to spend your day.

A mini-water park is a major hit with your little angels (and a hit with you - they will be happily worn out.)

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Children's Activities
  • Daily Maid Service
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Pool Bar
  • 24 Hour All-Inclusive
  • 6 Restaurants
  • 2 Bars/Lounges
  • Snack Bar
  • Massage/Spa Treatments ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Coral Reef
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Mayan Ruins
  • Sailing
  • Shopping
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Royal Solaris Cancun

Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Seccion A, Zona Hotelera

52 (998) 848 84 00

Hotel Description

Royal Solaris Cancun: All-Inclusive Family Fun Smack Dab in the Middle of Cancun

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just because of its Mayan architecture and commanding presence, but seriously - all the food and drink, gobs of activities (lots, too, for the kids) along with outstanding photo (and Selfie) views with an ocean backdrop from almost any part of the resort. Not sure what to do because there's so much? Just nestle up poolside while you decide because there's a margarita waiting with your name on it.



DINING

You'll have more than your share of mid-day guac and chips (isn't that always the best snack while in Cancun?!) While you'll have lots of authentic Mexican fare to nosh on, you'll also have a delectable selection of favorites like to-die-for brick oven pizza, fresh caught seafood, and plenty of divine pasta dishes.

Rosmarinus
Type: Buffet
Hours: Daily, noon-4pm
Description:Buffet restaurant under a palapa. Offering international themed buffets, hot and cold entrees, salads and desserts. Twice a week from 6pm-9pm, enjoy "Rodizio", a Brazilian menu offering a variety of rotisserie grilled meats, a gourmet salad bar and a variety of sides. Reservations are required. Please check with the front desk to secure your spot.
Dress code: Casual. Wet clothing, barefeet or uncovered swimwear not allowed.

Snack Bar
Type: Snacks
Hours: Daily, noon-6pm
Description: Poolside snack bar.

Marco Polo
Type: Italian
Hours: Daily, 6pm-10pm
Description: A la carte Italian cuisines featuring a variety of pasta dishes, soups, as well as steaks and fresh seafood. Reservations are required.
Dress code: Casual-elegant.

Las Fuentes
Type: Buffet
Hours: Daily, 6:30am-11:30am
Description: Traditional American choices such as fresh fruits and pancakes to omelets made to order.

Pizzalissima
Type: Pizza
Hours: Daily, noon-6pm
Description:Enjoy delicious brick oven pizza made to order.

La Palapita
Type: Sushi
Hours: Daily, noon-6pm
Description:Located in the pool area, this sushi bar offers tasty Japanese food with rolls make with a variety of fresh ingredients.

All hours are subject to change.



BARS/NIGHTLIFE

Of course, the swim-up bar reigns as the place to see and be seen during peak tanning hours, but when you're craving a little quiet time, check out the lobby bar. (Hey, if you're there on Sunday night - karaoke rocks the lobby. Don't be shy!)

Pool Bar
Swim-up bar. Daily, 9am-5pm.

Lobby Bar
Daily, 5pm-1:30am.



BEACHES AND POOLS

Nothing beats a beach in Cancun - soft sands, sun-kissed turquoise waters, warm ocean breezes - it really is the epicenter of paradise. This dreamy beachfront resort includes it's own marina with all kinds of water sports to dip into, a mini water park for the kids and a relaxing, non-kid splashy pool for you (swim-up bar and adults-only Jacuzzi included).



SPORTS/ACTIVITIES

Water

  • Pedal boats
  • Kayaks

Available for an additional charge:

  • Watersport rentals

Land

  • Fitness center

Golf
Golf is available in Cancun.



INTERNET

Wireless Internet access is available throughout the resort for an additional charge.

SPA SERVICES

The Royal Solaris Spa is a full-service, holistic spa, offering a variety of treatments.
  • Facials
  • Aromatherapy
  • Body treatments
  • Massages
  • Beauty salon


WEDDING/HONEYMOON

The wedding coordinator at Royal Solaris Cancun will help make this day perfect for you! Just relax and let all the details come together.

CHILD CARE

The kids club provides supervised activities for children ages 4-11. Babysitting services are available for an additional charge. Open 9am-9pm, except on Wednesday 9am-6pm.
  • Water park
  • Grassy play areas
  • Activities
  • Indoor play center
  • Arts and crafts

Baby Park
The youngest guests get their own special area with a colorful playground area. The park is 9am-5pm and is available for children 0-4 years old. Parents must supervise their children at all times.



ADDITIONAL INFORMATION

Location
Royal Solaris Cancun is located in Cancun's Hotel Zone and is about 15 miles from Cancun International Airport.

Check in/Check out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3 night minimum stay is required for travel Dec 21, 2017-Jan 1, 2018.


All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/19 - 12/20
Starting at $539 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 7/15 - 8/18
Starting at $749 was $1199
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 1/2 - 4/7
Starting at $739 was $1199
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5 days, 4 nights
Travel Dates 4/8 - 4/30
Starting at $719 was $1139
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Call one of our U.S. based Beach Experts.

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