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Royal Solaris Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just becau ... More

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Customer Rating 80 Reviews
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"Hotrl was clean, staff friendly! The only complaint I have is the food. That was not to great, but ok..." – Nadia12
72 out of 93 (77%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.2
Beaches & Pools
 
4.5
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"Hotrl was clean, staff friendly! The only complaint I have is the food. That was not to great, but ok..." – Nadia12
72 out of 93 (77%) customers would recommend this product to a friend.
gotta get the private jacuzzi tub Refreshing pool bar! Dinner over the ocean Seim with the Dolphins..great experience!
All Customer Reviews
1-4 of 80 reviews. Sort by
November 5, 2016
October 2016 stay

We stayed at the Royal Solaris Cancun for 7 days in October 2016 as a second choice due to Hurricane Matthew hitting the Bahamas where we were supposed to go on this vacation. Cheap Caribbean staff were very good about changing locations as were airlines due to this natural disaster as they did not charge any additional fees, when we arrived at the Royal Solaris we were sadly disappointed by the appearance of the hotel both in the ambiance and the personnel staff members. This hotel was advertised as a 4 star or palm tree hotel and it is far from this. I love Mexico and as long as I have access to the beach I really don't care about anything else, but this hotel disappointed me. The food was terrible in both the general dining room and in Marco Polo one of the restaurants. There was not enough bar staff at the beach or at the pool and only 1 bar by the pool that served the swim up bar, the beach staff, the pool staff and anyone who walked up to the bar. No ok!!! Also lunch was served outside each day and unfortunately the only place to sit were at small round marble tables that were so hot from the sun that you could sit at the table but watch out- dont actually touch the table as you would get burned. I felt the room was a good and the staff made up the room each day without issue. I will not go back to this hotel in the future.


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Overall Rating: 2
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Connecticut
Age: 35-44
Travel: 1-2 trips/year

October 25, 2016
Weekend get away

I've been to Mexico numerous times and stayed In very high end hotels, those are best for times spent with a significant other. However, this trip was just a 4 day getaway with my daughter. It was inexpensive and served the purpose. Everyone was very friendly and helpful. The food at the restaurants was good. However, the snack bar could have offered more choices. My bed was uncomfortable but, who travels to the beach to stay in bed. I would suggest this resort for easy going people. If you're looking for fancy this is not the place for you.


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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: St. Louis mo
Age: 35-44
Travel: 3-6 trips/year

October 24, 2016
Royal Solaris Cancun

Amazing pools and beach. Great staff and service. Food was OK, nothing spectacular, but not bad by any means. All inclusive was the way to go!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: WA
Age: 25-34
Travel: 1-2 trips/year

October 15, 2016
Service was impecable

We originally were going back to Punta Cana but changed last minute to Cancun. My friends booked this resort and I was iffy at first because we loved the Bahia last year so much. But we went with the Royal Solaris and I'm so glad we did. The food was ok. Most all inclusive resorts have ok food. Never expect it to blow you away. General mexican and American food etc. They had a couple of options. Marco Polo (their restaurant) was delicious. The staff was amazing and service was wonderful. We tipped everyone. We tipped the bar and pool waiter each $20 in the beginning of the week and used the same people the whole time. We tipped $2 for each service time/experience after that and tipped $20 at the end again. At meals, we tipped about $2-5 each time. They don't make much normally and always are smiling and give great advice etc.They don't try to swindle you with excursions etc. They don't lie to you about prices or experiences. They are extremely helpful with problems and many of them seem to really care when something goes wrong. Excursion options were great. They do solicit people a little. asking you to do water excursions by the pool or other excursions by the welcome desk but the excursions make your trip. bc you get to really see Mexico and experience so many beautiful things. on excursions, remember to bring money to tip because excursion employees work for tips Our only problems were that they accidentally gave us two separate full beds instead of one big bed and there is no room service. Overall, I would recommend this hotel again and stay there in the future. Also, THEY ALLOW YOU TO RELEASE BABY SEA TURTLES INTO THE OCEAN WITH THEM. My absolute favorite part. Cancun is huge on environmental preservation and they save sea turtle nests at this hotel. Its amazing

Service was impecable
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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Top 500 Contributor
From: new york, ny
Age: 25-34
Travel: 1-2 trips/year

Room Information

Rooms include all the basic amenities you'll need, including A/C, satellite TV, telephone, hair dryer, iron/ironing board, CD players, in-room safe, mini bar and room service for continental breakfast.

Room Details

Deluxe Lagoon View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

What's to Love

The breathtaking sands and turquoise waters are some of the prettiest we ever seen. Bonus: the tranquil waves that whisper your name for an afternoon swim.

Made-to-order, scrumptious brick oven pizzas served by the pool (lunch with a killer view always wins.)

Check out the theatre - a smorgasboard of shows, including comedy, Broadyway, Mayan and more. It's different each night!

Tons of super fun activities for the young ones - each day is a different theme - Tuesdays are Pirate Days (Aye, Matey!)

Full-service stress-ousting spa where you are fussed over and pampered.

 

What We'd Change

The resort is busy, active and you might see lots of fun families - keep this in mind if you're looking for lots of peace and quiet.

 

Why You Should Go

In the heart of Cancun's Hotel Zone - once you land, you'll be soaking in the sweet sun beachside in no time.

Swoon-worthy views of the Caribbean Sea from almost every spot at the resort.

For those that want to kick it up a notch and party in Cancun, a one-way shuttle will take you into town. (Your secrets are safe with us).

The two-level pool is full of nooks and crannies to explore so you can find the best spot to spend your day.

A mini-water park is a major hit with your little angels (and a hit with you - they will be happily worn out.)

Available Amenities

  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Children's Activities
  • Daily Maid Service
  • Kayaks
  • Kids Club
  • Nightly Entertainment
  • Pool Bar
  • 24 Hour All-Inclusive
  • 6 Restaurants
  • 2 Bars/Lounges
  • Snack Bar
  • Massage/Spa Treatments ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Swimming Pool


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Casino(s)
  • Coral Reef
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Mayan Ruins
  • Sailing
  • Shopping
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Royal Solaris Cancun

Boulevard Kukulcan lote 64 Et. 2 Secc A Zona Hotelera

52 (998) 848 84 00

Hotel Description

Royal Solaris Cancun: All-Inclusive Family Fun Smack Dab in the Middle of Cancun

Located in "the zone", you and the family will slip into your own serious Chill Zone at this epic resort. Not just because of its Mayan architecture and commanding presence, but seriously - all the food and drink, gobs of activities (lots, too, for the kids) along with outstanding photo (and Selfie) views with an ocean backdrop from almost any part of the resort. Not sure what to do because there's so much? Just nestle up poolside while you decide because there's a margarita waiting with your name on it.



DINING

You'll have more than your share of mid-day guac and chips (isn't that always the best snack while in Cancun?!) While you'll have lots of authentic Mexican fare to nosh on, you'll also have a delectable selection of favorites like to-die-for brick oven pizza, fresh caught seafood, and plenty of divine pasta dishes.

Rosmarinus
Type: Buffet
Hours: Daily, noon-4pm
Description:Buffet restaurant under a palapa. Offering international themed buffets, hot and cold entrees, salads and desserts. Twice a week from 6pm-9pm, enjoy "Rodizio", a Brazilian menu offering a variety of rotisserie grilled meats, a gourmet salad bar and a variety of sides. Reservations are required. Please check with the front desk to secure your spot.
Dress code: Casual. Wet clothing, barefeet or uncovered swimwear not allowed.

Snack Bar
Type: Snacks
Hours: Daily, noon-6pm
Description: Poolside snack bar.

Marco Polo
Type: Italian
Hours: Daily, 6pm-10pm
Description: A la carte Italian cuisines featuring a variety of pasta dishes, soups, as well as steaks and fresh seafood. Reservations are required.
Dress code: Casual-elegant.

Las Fuentes
Type: Buffet
Hours: Daily, 6:30am-11:30am
Description: Traditional American choices such as fresh fruits and pancakes to omelets made to order.

Pizzalissima
Type: Pizza
Hours: Daily, noon-6pm
Description:Enjoy delicious brick oven pizza made to order.

La Palapita
Type: Sushi
Hours: Daily, noon-6pm
Description:Located in the pool area, this sushi bar offers tasty Japanese food with rolls make with a variety of fresh ingredients.

All hours are subject to change.



BARS/NIGHTLIFE

Of course, the swim-up bar reigns as the place to see and be seen during peak tanning hours, but when you're craving a little quiet time, check out the lobby bar. (Hey, if you're there on Sunday night - karaoke rocks the lobby. Don't be shy!)

Pool Bar
Swim-up bar. Daily, 9am-5pm.

Lobby Bar
Daily, 5pm-1:30am.



BEACHES AND POOLS

Nothing beats a beach in Cancun - soft sands, sun-kissed turquoise waters, warm ocean breezes - it really is the epicenter of paradise. This dreamy beachfront resort includes it's own marina with all kinds of water sports to dip into, a mini water park for the kids and a relaxing, non-kid splashy pool for you (swim-up bar and adults-only Jacuzzi included).



SPORTS/ACTIVITIES

Water

  • Pedal boats
  • Kayaks

Available for an additional charge:

  • Watersport rentals

Land

  • Fitness center

Golf
Golf is available in Cancun.



INTERNET

Wireless Internet access is available throughout the resort for an additional charge.

SPA SERVICES

The Royal Solaris Spa is a full-service, holistic spa, offering a variety of treatments.
  • Facials
  • Aromatherapy
  • Body treatments
  • Massages
  • Beauty salon


WEDDING/HONEYMOON

The wedding coordinator at Royal Solaris Cancun will help make this day perfect for you! Just relax and let all the details come together.

CHILD CARE

The kids club provides supervised activities for children ages 4-11. Babysitting services are available for an additional charge. Open 9am-9pm, except on Wednesday 9am-6pm.
  • Water park,
  • Grassy play areas
  • Activities
  • Indoor play center
  • Arts and crafts


ADDITIONAL INFORMATION

Location
Royal Solaris Cancun is located in Cancun's Hotel Zone and is about 15 miles from Cancun International Airport.

Check in/Check out
Check-in: 3pm. Check-out: 11am.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3 night minimum stay is required for travel Dec 21, 2016-Jan 8, 2017.


All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 3/7 - 4/22
Starting at $639 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Deluxe Ocean View More
5 days, 4 nights
Travel Dates 1/2 - 3/6
Starting at $789 was $1099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
5 days, 4 nights
Travel Dates 4/23 - 7/14
Starting at $649 was $1079
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST