4 Nights
with Air
from
$1149
was $1609 - All Inclusive
Rooms starting at
$216.00
per person/night - All Inclusive
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Share your next romantic moment on one of the most beautiful beaches on the Riviera Maya, and make paradise a reality at
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Share your next romantic moment on one of the most beautiful beaches on the Riviera Maya, and make paradise a reality at the updated Royal Hideaway Playacar. This all inclusive hotel is all about top-notch service and villa-style rooms that allow couples to totally relax, unwind and reconnect with one another. Personalized service and six ? la carte restaurants guarantee a heavenly getaway.
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3 out of 3 (100%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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December 14, 2011
20th Anniversary Getaway
I really enjoyed this resort. The staff was friendly and kind. I would say the best part of the resort was the beach. It's vast and beautiful! It was not crowded like the resorts I noticed on my walks on the beach. I thought the food was very good at most restaurants and the beverages were high quality. I guess my only complaint would be the anniversary package. I had mentioned that it was our 20th anniversary and I was hoping for something along the lines of a bottle of champagne in my room or something special to celebrate our milestone. All that appeared in our room were 4 balloons and a note. Kind of a let down. Aside from that we really enjoyed our stay and would go back to the same resort.
Ok, I'll try to be brief and to the point.
Rooms are not 5 star. While clean, the rooms are dated (including tile and plumbing), and I don't see why the resort cannot keep the rooms in "like new" conditions, since the quarters are separate 24 room villas and can be shut down for maintenance one at a time. All of the public space (which should be harder to shut down) is in great condition. Also I have seen way more generous mini bars and bath amenities in 3-4 star rated resorts. TV channel selection is definitely substandard for an expensive resort.
Food and service:
Japanese fusion restaurant falls short authenticity wise, otherwise the food is great. Do not listen to reviews saying otherwise. Reasonable people do not expect Peter Luger’s porterhouse in an all-inclusive resort. Yes, I'm from New York, and very demanding when it comes to food, but I have been to 12 different all-inclusive resorts, and Royal Hideaway is at least as good as any of them or better. Also there is no limitation on number of restaurant bookings, booking is done at any time during the day by villa concierge.
Service is the best I’ve seen yet. I would say overkill (shoe shine boxes in rooms in Caribbean resort? Changing your drinks because they might have gotten warm? Etc.). Staff really goes out of their way to be friendly and helpful. Villa concierges are very helpful. For the first time I didn’t have to look for travel agency representative to arrange for pick-up time, it took concierge about 2 minutes to do. Resort provides a variety of small conveniences like newspaper clip copies daily etc.
The only deal breaker I see for some people (like myself) is that this is intentionally a VERY QUIET place. If you happen to be single or not looking for extremely quiet time – do not pick this resort. Entertainment is close to 0. There’s a dinner show once a week, that you have to book a reservation for. You get a duet singing for about an hour at lounge most evenings and that’s that. No music to speak of by the pool or at the beach. Activities are very few. Resort DOES NOT EVEN HAVE A PROPER BAR swim up or otherwise (there is a small bar at Las Ventanas restaurant that you can book for dinner). That’s a first one for me.
Was a great vacation with girlfriend...relaxing, tranquil, comfortable. Things did die down early in evening...even at the bar that was open til 1am...just not much activity there, but rest of morning and day time was great. Great food options overall, though desserts weren't the most tasteful...concentrated too much on presentation. Would definitely go back
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Can you answer these questions?
3 questions, 4 answers.
Is the Scuba Diving Shop on the resort or do we have to travel to another area?2 answers
1 year, 12 months ago
Kim
Upon contacting the resort, they advised that there is a Dive Shop near the beach.
MariaCC
It is, right on site. You can rent from your stuff and there is an instructor there as well. The diving is beautiful, affordable, and worth checking out.
genna
is there a sand volleyball court1 answer
3 weeks ago
jgallatin
Most resorts do, however, As amenities are subject to change, we are unable to guarantee the resort will have a sand volleyball court.
MariaCC
are there enough shade umbrellas on beach?1 answer
some of the reviews mention lack of shade on beach. want to know if problem was remedied.
1 week ago
mary
Unfortunately, there is no way to guarantee enough umbrellas on the beach as it would depend on the resort's occupancy level at that specific time.
MariaCC
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Room Information
The exclusive Royal Hideaway Playacar offers 200 elegantly-appointed guest accommodations. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.
The hotel sits on a pristine beach, Playa del Carmen, which is the perfect backdrop for couples craving quiet, intimate moments. There's nothing more romantic than a sunset beach stroll.
What We'd Change
Families with kids under the age of 13 aren't stoked about the age policy, but the adults-only tranquility is part of the appeal for honeymooners.
Why You Should Go
Looking for a romantic beach retreat with terrific dining? The Royal Hideaway Playacar offers six all inclusive ? la carte restaurants to impress even die-hard foodies.
Available Amenities
Beach
Business Center ($)
Cable/Satellite TV
Concierge Services
Conference Facilities
Currency Exchange
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kayaks
Nightly Entertainment
Swimming Pool(s)
Tennis Court(s)
Tropical Gardens
Windsurfing
Sailing
24 Hour Front Desk
24 Hour All-Inclusive
Wedding Services
Parking On-Site
Safe Deposit Box
Basketball
Medical Services ($)
Ping Pong
Horseshoes
Bicycles
Scuba Lessons
Non-Smoking Rooms Available
6 Restaurants
3 Bars/Lounges
Bocce Ball
Multilingual Staff
Catering
Snack Bar
Audio-Visual Equipment ($)
Fax Machine ($)
Photocopy Machine ($)
Spa ($)
Spa Services ($)
Wedding Services $$ -- Pre-arrange directly with resort
Dry Cleaning Services ($)
24 Hour Room Service
Bell Staff Service
Business Services ($)
Boogie Boarding
Honeymoon Packages $$ -- Pre-arrange directly with resort
Aqua Aerobics
Flat Screen Television
Alarm Clock/Radio
Afternoon Tea
Watersports Center ($)
Complimentary Beach Towels
Complimentary Pool Towels
Complimentary Sun Loungers at Beach and Pool
Tour and Island Information
Beauty Salon ($)
Evening Entertainment
Handicap Room Available Upon Request
Additional Fees for some amenities may be required
Car Rental Available ($)
Dive Shop ($)
Gift Shop ($)
Doctor on call 24 hours
Nearby Excursions & Attractions
ATV Tours Nearby
Bars in the Area
Beach Nearby
Beauty Salon Nearby
Bicycles Nearby
Deep-Sea Fishing
Dive Shop Close by
Excursions to Mayan Ruins
Fishing Nearby
Fitness Center Nearby
Golf Nearby
Horseback Riding Nearby
Jet Ski Rental Nearby
Live Entertainment in Area
Parasailing Nearby
Restaurants/Bars Nearby
Shops/Shopping in Area
Spa Nearby
Swim with the Dolphins Nearby
Watersports in the area
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Royal Hideaway Playacar
Lote Hotelero #6 Fracc
+52 984 873 4500
Hotel Description
Royal Hideaway Playacar: Superior Service and All Inclusive Perks on Spotless Playa del Carmen
Share your next romantic moment on one of the most beautiful beaches on the Riviera Maya, and make paradise a reality at the updated Royal Hideaway Playacar. This all inclusive hotel is all about top-notch service and villa-style rooms that allow couples to totally relax, unwind and reconnect with one another. Personalized service and six ? la carte restaurants guarantee a heavenly getaway.
Powdery white sand draws guests of Royal Hideaway Playacar to Playa del Carmen, one of the best beaches in the Yucatan Peninsula for quiet strolls or a wild splash in the inviting water. Sip margaritas at the three beachfront Jacuzzis or find your favorite spot at any of the six pools, including the gorgeous cascading infinity pool. Catch the rays on chic loungers at the bi-level oceanfront solariums before stopping by The Deck for a juicy bacon cheeseburger for lunch.
Want something a little more refined? Any of the six restaurants are sure to impress. Azia's fresh scallops and sashimi earned it AAA's Four Diamond award, while La Ventana scores big with delicious goat cheese risotto. For serious foodies, we recommend the Chef's Table; it's worth the surcharge to enjoy the special tasting menu complete with wine parings. Spend the rest of the evening mixing and mingling with other couples over mai tais at Bar Allegria or head to the Piano Bar for retro cool and martinis.
Romance takes many forms at Royal Hideaway Playacar, and all inclusive perks help ensure you have the time of your life. Learn to navigate the deep blue at a complimentary scuba clinic, hit the waves on a kayak or head out on a sailboat and enjoy the sound of the surf. For a day at a slower speed, head to the full-service spa where the Caribbean Love couple's massage offers full-body, multi-sensory relaxation. After a long day, hit the sheets in the chic Luxury Room. A plush bed, a marble bathroom with Etro amenities and private concierge service offers you everything you need for sweet sleep.
Other Details
Location
The resort is a 45-minute drive from Cancun International Airport.
Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
This is an adults-only resort. Guests must be 13 years of age or older to stay at this resort.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
There is a five-night minimum stay required every year when traveling December 24-31.
Please be advised that all reservations made for travel December 23 through January 3 each year are 100% non-refundable.
Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.
All Inclusive
The All Inclusive Plan Features:
Welcome champagne and cool towel upon arrival
Accommodations as selected
Six ? la carte specialty restaurants and a dinner theater
Unlimited meals and snacks
24-hour in-room dining featuring light menu fare
Unlimited top shelf alcoholic beverages, natural juices and soft drinks
Two lighted tennis courts
Six pools, including an infinity-edge pool and three relaxation pools
Private concierge service in each villa
Daily activities program and evening entertainment
Land sports, including shuffleboard, basketball, bocce ball, horseshoes, table tennis and bicycles
Water sports, featuring scuba clinics, kayaking, sailing, windsurfing, aqua aerobics and boogie boards
Full use of the fitness center
Complimentary Internet access in the business center
Taxes and gratuities
Optional Features and Services Not Included:
Golf nearby
Tours and excursions
Scuba diving and deep-sea fishing
Private tennis lessons
Motorized water sports
Spa services
Salon services
Car rentals
Laundry and dry cleaning services
Mail and fax services
Currency exchange
Gift shop and boutiques
Medical facilities
The Royal Hideaway Playacar's attentive staff will be more than happy to assist with any of these services.
Dining
Name: Las Ventanas
Type: International
Hours: Daily 6pm-10:30pm
Description: ? la carte restaurant serving an international menu sure to exceed your culinary expectations. Hours subject to change.
Dress code: casual elegance. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner. Jeans are only permitted at The Grill and at Spices.
Reservations are required.
Name: Chef's Table at Las Ventanas
Type: Tasting Menu
Hours: One seating at 7:30pm
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. The culinary event invites epicureans to witness the making of a decadent tasting menu that changes each week and is solely designed for the Chefs Table. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. In addition, wine pairing is also available to ensure that each dish is perfectly paired. Raul Vaquerizo was named one of the top eight chefs in Mexico for 2008 and Top Chef of the Year Cocinero del Ano in the state of Quintana Roo. Hours subject to change. Reservations are required.
Surcharges apply.
Dress code: casual elegance. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner. Jeans are only permitted at The Grill and at Spices.
Name: Palazzo
Type: Italian
Hours: Daily 6pm-10:30pm
Description: Enjoy fine ? la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Hours subject to change.
Dress code: casual elegance. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner. Jeans are only permitted at The Grill and at Spices.
Reservations are required.
Name: Club Royale
Type: Dinner Show
Hours: Nights vary, one seating at 7:30pm
Description: Four course dinner and show, one or two evenings per week. Hour subject to change.
Dress code: casual elegance. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner. Jeans are only permitted at The Grill and at Spices.
Reservations are required.
Dinner show and restaurant schedule and availability are subject to change at any time without prior notice.
Name: Spices
Type: Mexican
Hours: Breakfast, Daily 7am-10:30am; Lunch, Daily 12:30pm-2:30pm; Dinner, Daily 6pm-10:30pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Hours subject to change.
Reservations for dinner are required.
Dress code: jeans are permitted.
Name: Azia
Type: Asian
Hours: Daily 6pm-10:30pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Hours subject to change.
Dress code: casual elegance. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner. Jeans are only permitted at The Grill and at Spices.
Reservations are required.
Name: The Grill
Type: Grill
Hours: Daily 7pm-10pm
Description: ? la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Hours subject to change.
Reservations are required.
Dress code: jeans are permitted.
Name: The Deck
Type: Snacks
Hours: Daily 10am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails. Hours subject to change.
Bars
Bar Allegria
Casually elegant bar. Daily 6pm-1am.
Piano Bar
Located in Las Ventanas Restaurant. Daily 6pm-10:30pm.
High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily 4pm-6pm.
All hours subject to change.
Pools
The resort features six pools, including an over-sized, cascading infinity-edge pool, three relaxation pools, bi-level oceanfront solarium decks for lounging and six Jacuzzis spread throughout the property. Food and beverage service is available on the decks.
Beach
Royal Hideaway Playacar is located on one of the Yucatan Peninsula's most stunning beaches. Three Jacuzzis are located near the beach, and food and beverage service is available at the beach. Complimentary beach towels and loungers are also available.
Spa Services
The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily 8am-8pm. Hours subject to change.
Massages
Body treatments
Wraps
Exfoliations
Reflexology
Facials
The spa also features a full-service beauty salon offering the following:
Manicures and pedicures
Hair care
Waxings
Water activities
Complimentary water sports:
Scuba clinics
Kayaking
Sailing
Windsurfing
Aqua aerobics
Boogie boards
Area water sports available at an additional charge:
Deep-sea fishing
Motorized water sports
Excursions
Sports
Complimentary activities:
Shuffleboard
Basketball
Bocce ball
Horseshoes
Table tennis
Bicycles (locks available)
Tennis (complimentary racquets and balls)
Area activities available at an additional charge:
Tours and excursions
Golf
Private tennis lessons
White-soled sport shoes are required to use the tennis courts.
Wedding Services
Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details (fees apply). Please contact the resort for more information.
Honeymoon Bonus
Royal Hideaway Playacar offers a wide variety of honeymoon packages (fees apply). Contact the resort directly for more information.
Exercise Facilities
An on-site fitness center offers treadmills and a weight area. Daily 8am-8pm. Hours subject to change.
CindyL
