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Royal Hideaway Playacar All Inclusive Adults Only Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $1,199 All-Inclusive
Info Customer Reviews Questions & Answers

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this beachy paradi ... More

Customer Rating 44 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.6
Room Comfort
 
4.5
4.7 out of 5
"Everything went really well. Looking forward to our next trip. Let us know of any discounts now that we are repeat customers." – Lightning
44 out of 48 (92%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.6
Room Comfort
 
4.5
4.7 out of 5
"Everything went really well. Looking forward to our next trip. Let us know of any discounts now that we are repeat customers." – Lightning
44 out of 48 (92%) customers would recommend this product to a friend.
fab beach view from breakfast From My Balcony View from the Pool Deck View standing in the infinity pool Our private dinner on the beach - what a lovely memory
All Customer Reviews
1-4 of 44 reviews. Sort by
September 17, 2016
Best service I've ever had!!

As a frequent traveler I've been to quite a lot of places and let me say that this resort is hands down the best resort I've stayed at! The service was impeccable, the room was very spacious, the food was great and the views were pretty awesome too! I can't stress enough on how the staff aimed to please us and made our stay amazingly pleasant. It's a must if your looking peace and tranquility. We loved every minute of our stay from start to finish.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Raleigh, NC
Age: 45-54
Travel: 3-6 trips/year

September 12, 2016
lovely and quiet

Adults only. Glorious. In our 40s, my husband and I were some of the youngest guests. It was quiet -- exactly what we wanted. Water temperature in the showers was not consistent -- but honestly not that big of a deal.


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Atlanta, GA
Age: 35-44
Travel: 1-2 trips/year

August 8, 2016
Book This Hotel!

Unbelievable value for the price. Staff is excellent - really hard to describe how amazing they are. Tue focus on complete pampering. Rooms are clean, bright and open. Food was really good, often great - avoid restaurant Azia- just not up to par with the others. Loved all the pools but the main pool should have music more frequently, maybe all the time - let it be festive! Not just when it's time for aerobics. Beach is gorgeous and clean- never hard to get an amazing set of chairs. This is the first time I've stayed in Mexico and didn't get sick, so I really love that they truly filter their water!!! (and I've stayed at some of the best Mexico has to offer). Really- book this hotel now if you're looking for a place to stay. Worth every penny and I still can't believe what a deal it was.

fab beach view from breakfast
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 35-44
Travel: 3-6 trips/year

August 1, 2016
Just okay

The resort is beautiful. The beach is beautiful. Everything is really well maintained. The food is okay. The rooms are really nice. And it was a pretty quiet resort while we were staying there, which was uncommon among the other resorts (so we've heard). We were there in July, which may have something to do with the noise level. Service was really slow, and sometimes it just didn't happen. I think everyone was expecting tips, but I wouldn't tip for the service that was given, as it was that slow and a lot of the times incorrect orders were brought over (I would consume the incorrect order anyway). The resort also came off as money hungry, too. We needed more pesos, and according to the workers their ATM was "the closest atm within a 30 minute walking distance". Their ATM only dispensed USD, and cost 15.80 just to use, as it charged exchange fees. After getting USD, the hotel workers told us they can exchange money for us and said "we just looked up the most recent exchange rate, it is 16pesos per dollar", which was a lie as the rate was 18.60 per USD. Overall, the experience of withdrawing money cost me about 26USD, and we later crossed the street to find an ATM that dispensed pesos. Literally, right across the street. I feel our experience summed up most of how the entire area is ran. Everyone has their own exchange rate, so if you don't carry pesos, then your wallet is in their hands. The guy selling souvenirs on the property will try to rip you off, so don't trust him. He says everything is hand made, which is what everyone says in that area. If prices aren't marked on the products, odds are they will rip you off.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Cincinnati, OH
Age: 25-34
Travel: 7+ trips/year

Room Information

The exclusive Royal Hideaway Playacar offers 200 elegantly-appointed guest accommodations. Mexican colonial style architecture adorns two-or three floor villas giving guests sheer privacy and exceptional intimacy throughout their stay.

Room Details

Luxury (LUX)
Hotel/Studio Unit Details

What's to Love

All-inclusive paradise that caters to adults-only. Prepare to be spoiled rotten.

Lounging on one of the prettiest beaches in Playa del Carmen - it's more than dreamy.

Six glorious pools where you get to work on your tan, sip fruity cocktails & chill.

The gorgeous tropical gardens, it's not overly crowded and service that's unbelievably good.

 

What We'd Change

Families with kids under the age of 18 aren't stoked about the age policy, but the adult-only tranquility is part of the appeal for honeymooners.

 

Why You Should Go

A cool towel, glass of bubbly & the scent of fresh flowers take the edge off while you check in.

Activities galore await - cycling, shuffleboard, bocce ball, windsurfing, tennis, aerobics & more.

Ten minute massages by the pool (tips only) is totally worth it.

Playa del Carmen's 5th Avenue with shops, restaurants & bars are within walking distance.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Safe Deposit Box
  • Basketball
  • Medical Services ($)
  • Ping Pong
  • Horseshoes
  • Bicycles
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 3 Bars/Lounges
  • Bocce Ball
  • 8 Restaurants
  • Multilingual Staff
  • Catering
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Business Services ($)
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Flat Screen Television
  • Alarm Clock/Radio
  • Afternoon Tea
  • Watersports Center ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Evening Entertainment
  • Handicap Rooms (on request)
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Fishing
  • Parasailing
  • Spa(s)/ Wellness Center(s)
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royal Hideaway Playacar All Inclusive Adults Only Resort

Lote Hotelero #6 Fracc

+52 984 873 4500

Hotel Description

Royal Hideaway Playacar All Inclusive Adults Only Resort: Relaxing On Point

Sunshine for days, cocktails on point and a whole lot of chillin' time are on your vacation docket at this beachy paradise. Located in the beautiful Playa del Carmen, your mood will instantly brighten, especially when you step onto those silky sands and prepare for a day of whatever your heart desires. It's dreamy, we know. And we couldn't agree more. Time to hit the beach, friends.

DINING

Six elegant restaurants with signature cuisines like tasty Mexican, Caribbean, Italian, Asian and made-to-order dishes off the grill. If you want to splurge a little, and we think you will, reserve a spot at the "Chef's Table Experience" - you get to nosh on a 12+ course gourmet tasting menu paired with the best wines. Delicioso.

Las Ventanas
Type:
International
Hours: Daily, 7:30pm-10pm
Description: A la carte restaurant serving an international menu sure to exceed your culinary expectations. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Chef's Table at Las Ventanas
Type:
Tasting Menu
Hours: One seating at 7:30pm
Description: Unique dining experience, complete with a live video feed from the kitchen, offers guests the opportunity to interact with the resort's executive chef, Raul Vaquerizo and his team. Some of the delicacies are watermelon soup, shrimp tempura mushrooms and lobster gratin with parmesan aioli. In addition, wine pairing is also available to ensure that each dish is perfectly paired. Raul Vaquerizo was named one of the top eight chefs in Mexico for 2008 and Top Chef of the Year Cocinero del Ano in the state of Quintana Roo. Reservations are required. Surcharges apply.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed toed shoes for dinner.

Palazzo
Type: Italian
Hours: Daily, 6pm-10:30pm
Description: Enjoy fine a la carte Italian cuisine and tempting regional delicacies. It boasts an elegant and charming atmosphere. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Club Royale
Type:
Dinner Show
Hours: Nights vary, one seating at 7:30pm
Description: Four-course dinner and show, 1 or 2 evenings per week. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

Spices
Type:
Mexican
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10:30pm
Description: Majestically overlooking the Caribbean sea, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from the a la carte menu. Reservations for dinner are required.
Dress code: No flip-flops or beachwear.

Azia
Type: Asian
Hours: Daily, 6pm-10:30pm
Description: AAA Four Diamond restaurant offering gourmet specialties from the Far East with an emphasis on Japanese cuisine. The menu, designed and prepared by a team of culinary masters will amaze you with authentic Oriental favorites including Thai. Reservations are required.
Dress code: Elegant casual. Men are required to wear collared shirts, long pants and closed-toe shoes for dinner.

The Grill
Type:
Grill
Hours: Daily, 7pm-10pm
Description: A la carte restaurant situated on the deck overlooking the water. Romantic al fresco dining with a chef's selection of grilled specialties. Reservations are required.
Dress code: No flip-flops or beachwear.

The Deck
Type: Snacks
Hours: Daily, 11am-6pm
Description: Located between the pool and the beach and featuring an array of finger foods, sandwiches, local favorites and cocktails.

Hours are subject to change.

BARS/NIGHTLIFE

You can grab a drink by the pool, at the beach, or when the sun starts to set, find a spot on the patio for live music with your libations. Salud.

Bar Allegria
Casually elegant bar. Daily, 6pm-1am.

Piano Bar
Located in Las Ventanas Restaurant. Daily, 6pm-11pm.

High Tea
Located in the lobby outside Las Ventanas Restaurant, including sparkling wine, international selection of coffee and tea and your choice of canapes, finger sandwiches and pastries. Daily, 4pm-6pm.



BEACHES AND POOLS

If the white, sugary sands and bright blue waves don't give you beach bliss, then dipping your toes into one of the six pools is bound to make your day. Pull up a lounger - you've got some sunning to do.

SPORTS/ACTIVITIES

Water

  • Scuba clinics
  • Kayaking
  • Sailing
  • Windsurfing
  • Aqua aerobics
  • Boogie boards

Land

  • Shuffleboard
  • Basketball
  • Bocce ball
  • Horseshoes
  • Table tennis
  • Bicycles
  • Tennis

Golf
Golf courses are available near Royal Hideaway Playacar Resort. Please contact the hotel directly for more information.



INTERNET

Wireless Internet in public areas of the resort is included in Royal Hideaway's all-inclusive package.

SPA SERVICES

The Royal Hideaway Spa is a full-service spa with highly trained staff (fees apply). Daily, 8am-8pm.
  • Massages
  • Body treatments
  • Wraps
  • Exfoliations
  • Reflexology
  • Facials

The spa also features a full-service beauty salon offering the following:

  • Manicures and pedicures
  • Hair care
  • Waxings


WEDDING SERVICES

Royal Hideaway Playacar offers wedding and renewal of vows packages, including an on-site wedding coordinator to arrange all the details for an additional charge.

Honeymoon
For an additional charge, a variety of honeymoon packages are also offered. For more information, please contact the resort directly.



CHILD CARE

This is an adult-only resort. Guests must be 18 years of age or older to stay at this resort.

ADDITIONAL INFORMATION

Location
Royal Hideaway Playacar is a 45-minute drive from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 21, 2016 - Jan 5, 2017.
A 3-night minimum stay is required for travel Jan 6, 2017 - Dec 20, 2017.

Spring Break/Youth Policy
Individual student bookings are accepted. The minimum age requirement for check-in is 18 years of age. No more than the maximum occupancy per room is allowed. A refundable deposit of $200 per person (cash or credit card) is required upon check-in at the resort.
Group student bookings must be requested through the Groups Department. These groups require a chaperone in addition to the refundable deposit.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards and Accolades
Royal Hideaway Playacar has been named one of the Top Hotels and Resorts in Mexico by Travel and Leisure's 2014 World's Best Awards. This will be the resort's seventh appearance on this prestigious list.
Conde Nast Traveler announced that Royal Hideaway Playacar ranked 19th in its 27th annual Readers' Choice Awards 2014 for resorts in Mexico and the Caribbean. 7,721 hotels were included in the running from 642 cities around the area.
In addition, Royal Hideaway Playacar has been awarded by TripAdvisor with a 2014 Certificate of Excellence. These highly regarded accolades honor hotels and resorts worldwide that consistently earn top rating from TripAdvisor travelers.


RESORT UPDATE
Royal Hideaway Playacar has advised that they will be undergoing refurbishments on guest rooms, the Allegria Bar, and The Grill Restaurant. The Grill will be fully operational for guests' enjoyment by mid-November and the bar will reopen on November 30, 2016. In addition to this, the Royal Theatre Club will be closed for renovations through December 17, 2016.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Travel: November 16 - December 19
  • Book By: December 17
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Resort Credit Discounts More
5 days, 4 nights
Travel Dates 4/17 - 6/30
Starting at $1199 was $1469
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Resort Credit Discounts More
5 days, 4 nights
Travel Dates 1/6 - 4/16
Starting at $1439 was $1949
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!

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