4 Nights
with Air
from
$959
was $1239 - All Inclusive
Rooms starting at
$87.00
per person/night - All Inclusive
InfoCustomer ReviewsQuestions & Answers
Riu Palace Macao, Punta Cana overlooks a 16-mile stretch of legendary Arena Gorda Beach in Punta Cana, surrounded by lus
...
More
Riu Palace Macao, Punta Cana overlooks a 16-mile stretch of legendary Arena Gorda Beach in Punta Cana, surrounded by lush tropical vegetation and the greens and blues of the Caribbean Sea. Home to 356 deluxe guestrooms, this inviting resort is ideal for singles, families and couples. This first-class resort offers the perfect vacation, especially when you opt for a visit to Eternal Spa, a full-service facility that will have you purring like a kitten after their pampering.
Less
"I would return to this Riu property in the future. Staff was friendly and helpful. Food was varied and plentiful." – Pavel
14 out of 18 (78%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
Loading...1-4 of 16 reviews. Sort by
April 12, 2012
Good value, Lousy Beds
Out of the five hotels in the RIU Punta Cana complex, the Macao is the oldest. At first I had hotel envy, because the Palace and the Bavarro are so much more spectacular. They are both bigger with more restaurant choices, cooler pools and since they are newer, I assume have more luxurious rooms. After a few days, though, I started to like my choice better. The Macao is centered between the hotels, so you can visit the other hotels easily. The bigger hotels, however, were much more crowded. We went on Easter week and the big hotel beaches and pools were crammed, whereas, our pool and beach had just scattered people. It was much more quiet at our hotel, which we enjoyed. The Naiboa hotel wasn't that crowded either, but it isn't right on the beach. The Bambu hotel was swarming with kids. After visiting the other hotel buffets, I determined the food was about the same everywhere, so for less money, I think we made a good choice. My only negative...and it was a big negative...was that the bed was extremely hard. Like sleeping on a table with sheets. We complained and received an extra blanket. Still didn't help. After a week, both my boyfriend and I had super stiff necks. I think if you have more body fat than I do, it might not matter, but for anyone as bony as I am, it was really uncomfortable.
Also, I had a wonderful massage on the beach, but the snorkeling wasn't worth it. And, if you do stay at the Macao, get a room on the top floor....better views and the ceilings are vaulted.
Being that this was my first all inclusive, I don't have another to compare, but in my opinion it was FANTASTIC!! The RIU Palace Macao was a wonderful resort. The staff was very friendly and willing to assist you at any time. Juan, our bartender at the Tiki Bar was great. He was very entertaining! Our room was good with everything you needed. The refrigerators are not the coldest but it was good enough to keep your water/soda cold enough to drink when needed. Sometimes the cleaning women were overly anxious to help as they would attempt to enter your room again in the evening (not knowing you may be in there) to bring more towels for the day) We learned to put the "Do Not Disturb" sign on the door while in the room. We found the food to be average. If there was something you couldn't find to eat, shame on you. If you are looking for extravagant meals, this is not the place. You always had a wide variety of items at the buffet......all kinds of meats, vege, always a great salad bar, fresh fruit - which is awesome on the island and always can make a sandwich at any time. We found the dinners to be good also - again, always had beef, chicken, pork.....variety of vegetables...one night we had filet migon wrapped in bacon....another had prime rib....I'm a big beef eater so I was well pleased. The beaches were absolutely beautiful. Sitting on the beach with a great book and have a cocktail delivered to you.....can't ask for anything more. We went on two excursions while there....the Segway Tour and the Dune Buggys......would highly recommend them both for the money you pay. Again, excellent service by the tour people, very friendly and most of all - Lots of Fun! On both trips you get to experience beautiful areas of the island.....and also seeing the poor areas also which is sad. On the Segway Tour we went to the most beautiful lagoon which we were able to swim - water was the clearest I've ever seen.....and the dune buggy tour.....we got to explore a cave which you were able to swim in also.
We were able to visit and use the facilities at 2-3 of the other RIU Resorts that were close by - other than having dinner there. We went to a few of the shows and used the pools during the day.
Overall, the experience was wonderful......no cell phone, no exact time to be anywhere....did what you wanted/when you wanted - didn't bring a computer but they do give you access to one in the lobby for a small fee if needed.
If you are looking for a trip just to relax, rest, enjoy long walks on the beach and to be able to eat/drink when you want.....this is the place!
I can't wait to start planning my next vacation!
This trip was AMAZING! The hotel was beautiful, the food was great (was hoping for lobster more often) the staff was incredibly helpful.
Do yourself a favor, learn a few words of Spanish. My boyfriend speaks French fluently, I speak Spanish and so we had no problem communicating with anyone. Againt his hotel is amazing, its beautiful, clean, everyone is friendly.
I never ever once felt uncomfortable, never felt like I was being bothered by the guys selling things on the beach.
One thing I will say. This is very important! Do Not agree to do a free boat trip. We wanted to go on a boat the whole time, so we took a free ride! Its funny looking back on it now but the free ride took us to a time share presentation. My boyfriend left it up to me to get angry and we immediately got a ride back with a little New York Attitude anything is possible!!
BEST VACATION EVER!!
Going back April 2012!!
This is a fine four star hotel with friendly staff,
good food, nice rooms, and well maintained.
However, the clientele has some real low lives.
They get drunk and noisy at night and yell and
scream at 3:00 in the morning and wake you
up. The disco is very loud and the music plays
very late at night. The RIU chain is excellent,
but some of the clientele here is just too much.
Where do people like this get the money to
stay at a four star hotel?
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Riu Palace Macao or help someone else answer theirs.
Can you answer these questions?
1 question, 1 answer.
Is there an ATM on the grounds?1 answer
2 months ago
United States
The Riu Palace Macao does not list an ATM as part of their amenties.
MeganCC
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
356 bright, air-conditioned guestrooms all with light colored furniture. Each guestroom is well-appointed with many amenities including hair dryer, telephone, air-conditioning, ceiling fan, mini bar with liquor dispenser, satellite TV, in-room safe and balcony or terrace.
This resort is incredible and has the main casino, which means when you find yourself still at the craps table in the wee hours, it's just a few short steps to bed.
What We'd Change
Drinks at Pacha nightclub are not included in the all inclusive package. But with four other bars offering free beverages, as well as Copacabana Amphitheater, you'll be just fine.
Why You Should Go
Riu Palace Macao is one of several in the Riu Punta Cana complex, so you get to choose from an incredible range of restaurants and bars.
Available Amenities
Activities/Tours Assistance
Beach
Volleyball
Casino ($)
Child Care/Babysitting Services ($)
Children's Activities
Children's Pool
Conference Facilities
Cribs Available on Request
Fitness/Exercise Room
Jacuzzi
Kayaks
Kids Club
Lounge Chairs/Umbrellas
Nightly Entertainment
Restaurant
Tennis Court(s)
Tropical Gardens
Windsurfing
24 Hour Front Desk
24 Hour All-Inclusive
Wedding Services
Sauna
Parking On-Site
Safe Deposit Box
Medical Services ($)
Water Polo
Ping Pong
Scuba Lessons
Horseback Riding ($)
5 Restaurants
4 Bars/Lounges
Nightclub
Multilingual Staff
Snack Bar
Elevators
Spa ($)
Beach Towels
Handicap Room Available
24 Hour Room Service
Honeymoon Packages $$ -- Pre-arrange directly with resort
Amenities Subject to Change, with or without notice
Complimentary Pool Towels
Complimentary Sun Loungers at Beach and Pool
Free Parking
Introductory Scuba Lesson
Beauty Salon ($)
Freshwater Swimming Pool(s)
Additional Fees for some amenities may be required
Gift Shop ($)
Wireless Hi-Speed Internet Access in lobby (Complimentary)
Pool/Beach Bar
Nearby Excursions & Attractions
Beach Nearby
Dive Shop Close by
Eco-adventure tours
Golf Nearby
Historical Site(s) Close by
Horseback Riding Nearby
Jet Ski Rental Nearby
Kayaking
Motor Boating Nearby
Nature Parks in the area
Nightclubs in Area
Parasailing Nearby
Restaurants/Bars Nearby
Sailing Nearby
Scooter/Moped Rental Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Spa Nearby
Tennis Nearby
Water Skiing Nearby
Watersports in the area
Windsurfing Nearby
Map of Local Area
The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.
Riu Palace Macao
Playa De Arena Gorda
+809 221 71 71
Hotel Description
Riu Palace Macao, Punta Cana: Sleep When You Get Home
Riu Palace Macao, Punta Cana overlooks a 16-mile stretch of legendary Arena Gorda Beach in Punta Cana, surrounded by lush tropical vegetation and the greens and blues of the Caribbean Sea. Home to 356 deluxe guestrooms, this inviting resort is ideal for singles, families and couples. This first-class resort offers the perfect vacation, especially when you opt for a visit to Eternal Spa, a full-service facility that will have you purring like a kitten after their pampering.
Comfortable in a complimentary sun lounger on the poolside sundeck, guests can laze the day away under a shady parasol, or maybe you'd rather score a sandy patch beneath swaying palms on Arena Gorda Beach? Interested in something a bit more active? Take advantage of the all inclusive package and try your hand at windsurfing or body boarding. Why not challenge the family to a table tennis tournament, play a set or two of doubles on one of the four tennis courts or snag some complimentary snorkeling equipment to see the wonders of the sea.
World-class cuisine awaits your eager taste buds, with flavorful choices ranging from Kabuki's Japanese delicacies to Krystal's fusion menu. Just take care not to overdo it, because the fun's just begun. Riu Palace Macao in Punta Cana offers nightly live music, complimentary entrance into renowned Pacha nightclub, a variety of activities in the Copacabana Amphitheater and a full-blown casino, open nightly until 3am.
And if you're really feeling the pull of adventure, take advantage of the babysitting and child services of Riu Palace Macao in Punta Cana. While the kids are having fun, you can head over to the nearby golf course that offers an 18-hole challenge. Or take some time to head to the sister Riu resorts to check out their pools and dining.
After a full day of fun on the beach or in the water, you'll be glad that you opted for the Superior Room. Make yourself a drink, relax on the private balcony and contemplate ordering something from the 24-hour room service. It's the perfect ending to a perfect vacation day.
Other Details
RESORT UPDATE - January 2012 - Beginning November 1, 2012, the Riu Palace Macao will become an adults only hotel.
Location
Situated within the Riu Resort's Complex. PUJ International Airport is 19 miles away.
Check-In/Check-Out
Check-in: 2pm. Check-out: noon.
All guests are required to wear an "all inclusive" wristband for identification purposes.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.
Age Restrictions
No students younger than 21, or "Spring Breakers," accepted at this resort year round.
One person per room must be 21 years or older to check in, and the hotel reserves the right to request a passport or official ID as proof of age. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.
Privileges and Exceptions
Guests staying at the Riu Palace Macao have access to all hotels in the Riu complex except Riu Palace Punta Cana and Riu Palace Bavaro. Guests may make arrangements to dine at Riu Palace Punta Cana and Riu Palace Bavaro.
All Inclusive
Features:
All meals (breakfast, lunch and dinner)
Special evenings: theme buffets (three times a week)
Snacks 24 hour a day
Room service 24 hour a day
For additional lunch and snacks, a free choice from a selection of restaurants within the Riu Resort complex (excluding Riu Palace Punta Cana & Riu Palace Bavaro)
Unlimited local and imported beverages served 24 hours a day
Drinks service at the pool
Access to all bars within the Riu Resort complex (excluding Pacha nightclub, Riu Palace Punta Cana & Riu Palace Bavaro)
Complimentary entrance to the Casino
Complimentary entrance to Pacha nightclub (excluding special evenings; drinks not included)
Complimentary entrance to Copacabana Amphitheater and drinks
Mini bar and liquor dispenser re-stocking
Wireless Internet available free of charge in lobby
Sports and activities
Daily daytime entertainment program for children ages 4-12
Daytime and evening entertainment programs
All accommodations, taxes and gratuities
All guests are required to wear an "all inclusive" wristband for identification purposes.
Dining
Name: El Patio
Type: International
Hours: Breakfast, Daily 7am-10:30am; Lunch, Daily 1pm-3pm; Dinner, Daily two seatings 6:30pm and 8:30pm
Description: Buffet restaurant with terrace and non-smoking section serving International and local specialities. Special evenings and theme buffets (three times a week) are featured.
Dress code: t-shirts with sleeves for gentlemen.
Dinner reservations are required.
Hours are subject to change.
Name: Kabuki
Type: Japanese
Hours: Daily, two seatings 7pm and 9pm
Description: Typical Japanese dinner is served in a charming, smoke-free atmosphere.
Reservations are required.
Dress code: long trousers and t-shirts with sleeves for gentlemen.
Hours are subject to change.
Name: Krystal
Type: Fusion
Hours: Daily, two seatings 6:30 and 8:30
Description: A la carte restaurant.
Reservations are required.
Dress code: long trousers and t-shirts with sleeves for gentlemen.
Hours are subject to change.
Name: Internacional
Type: International
Hours: Daily, two seatings at 7pm and 9pm
Description: A la carte, poolside restaurant.
Reservations are required.
Dress code: long trousers and t-shirts with sleeves for gentlemen.
Hours are subject to change.
Name: The Snack
Type: Light fare
Hours: Daily 3:30pm-2am
Description: Eatery serving international snacks.
Hours are subject to change.
Beach
The hotel is located on a 16-mile-long white sandy beach, Arena Gorda, surrounded by lush gardens and tropical vegetation.Punta Cana is known for having some of the most beautiful beaches in the world.
Pools
Guests enjoy the following:
Swimming pool (520 sq m)
Children's swimming pool (6 sq m)
Complimentary Jacuzzi
Complimentary sun loungers, towels and parasols by the pool area
Sun terrace
Water activities
Water activities that are part of the all inclusive package:
Water polo
Windsurfing
Sailing
Kayaking
Pedaloes
Body board
Snorkeling equipment
One introductory scuba diving lesson in the pool
Bars
Cubano
Lobby bar with terrace. Open 24 hours.
La Sirena
Poolside bar. Daily 10am-6pm.
La Boheme Bar
Lounge Bar with terrace. Daily 10am-8pm.
Chiringuito
Beach bar. Daily 10am-6pm.
Other
Access to all bars within the Riu Resort (excluding "Pacha" nightclub, Riu Palace Bavaro and Riu Palace Punta Cana).
All hours are subject to change.
Sports
Guest may enjoy the following activities that are part of the all inclusive package:
Table tennis
Volleyball
Gym
Four tennis courts in the Riu resort complex
Available at Additional Charge:
18-hole golf course
Night Life
Guests enjoy:
Live music, Riu evening program or shows (daily).
Complimentary entrance to the Casino. Daily 4:30pm-3am.
Complimentary entrance to Pacha nightclub (excluding special evenings); drinks not included. Daily 11pm-4am.
Complimentary entrance to Copacabana Amphitheater and drinks. Daily 9:45pm-11:30pm.
Child Care
RiuLand, the resort's kid's club located at Riu Bambu, offers supervised actvities for children ages 4-12. Daily 9am-5pm.
Spa Services
Eternal Spa is a full-service spa offering body and beauty treatments and massages. It is located on the Caribbean Street. Daily 9am-6pm (Fees apply).
Internet
Internet room (additional charge). Wireless LAN zone (free of charge).
Wedding Services
The resort offers three types of ceremonies: civil, Catholic and renewal of vows. Please contact the hotel for more information.
MimiN
