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Riu Palace Costa Rica

Costa Rica-Guanacaste Beach Region

Our Rating
4 Nights with Air from $1,119 All-Inclusive
Info Customer Reviews Questions & Answers

As a true beach lover, we know you're savvy and looking for that next ultimate vacation spot, one with everything you wa ... More

Customer Rating 89 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.1
Room Comfort
 
4.3
4.4 out of 5
"Beautiful resort. Very clean and excellent service." – Moe1
90 out of 102 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.1
Room Comfort
 
4.3
4.4 out of 5
"Beautiful resort. Very clean and excellent service." – Moe1
90 out of 102 (88%) customers would recommend this product to a friend.
Fountains to Beach Riu Palace Beach Wondrous Waterfalls The beach Paddle Boarding Beautiful view from our room Gorgeous sunset
All Customer Reviews
1-4 of 89 reviews. Sort by
January 9, 2017
Amazing!!

My husband and I booked a last minute trip for the beginning of January 2017, and I must say I was very impressed with Riu Palace Costa Rica! As a seasoned traveler, I am always a little apprehensive about all inclusive facilities because on previous vacations most of the food/service is sub par; but that was absolutely not the case on this trip! The service was great, staff very helpful, and everything I ate was delicious! My only complaint would be that they say they don't take reservations for restaurants, but dinner is only served from 6-8:15 - and at some restaurants if you showed up after 6:15 there was no availability, so you have to plan accordingly for that. But despite this we had a wonderful time and I would absolutely recommend this location; I will definitely be returning ASAP!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: NY
Age: 25-34
Travel: 3-6 trips/year

January 3, 2017
Fabulous resort, amazing excursions, but...

Riu Palace in Costa Rica (CR) was beautiful. Like many guests, we went on the zip lining, hot springs, horseback riding tour. Completely and utterly wonderful. Unlike most guests, we did the One Day Tour to Nicaragua. That was fantastic, from watching the lava boiling inside an active volcano, to the town of Granada. Long day from 5am until 9pm but worth every minute. Remember the average wage is $5 in Nicaragua (Nic), so reminds us of how lucky and often wasteful we are. Side trip to Coco Beach town on the water taxi. What we liked best: 1. Pools and all the activities. We did the bachata lessons and Zumba, as well as played volleyball and basketball in the pools. Fun team were terrific, keeping everyone entertained, wearing Santa hats for Xmas week. 2. Generally kept really clean, particularly around the pools. Employees are constantly cleaning everything. 3. Staff are awesome and hard working -- all of them. Nice friendly 4. Jacuzzi in the room. Room was really nice. We requested the alcohol was removed from the room and it was. Thank you for assisting us with this special request. 5. View from the room. We paid for a garden view and got the sea view. THANK YOU!!!! Coffee on the balcony was one of our favorite times. This made our trip extra special. 6. The guys on the water taxi to Coco Beach. 7. The AMAZING beautiful MASSIVE buffet dinner put on for Xmas eve! 8. We won more than $100 in the casino, while using your coupon!!! FUN! 9. All inclusive. Food and drinks just kept coming. Wow. The 24-hour snack room and patisserie near the lobby are wonderful. 10. JetBlue return flights BOTH delayed and didn't get home until 4am because of that. But JetBlue gave us meal vouchers and a $75 credit with an apology. Most weather related, so not their fault. So thank you, JetBlue. Most concerning was reading on another trip website about the the massive number of thefts from SEALED ROOM SAFES before our trip. Same scenario all the time in that website reports: Guest returns to room, can't open safe. Security comes in and opens safe. Some of cash is missing and next day, credit card number has been compromised. Staff and management do nothing, acting like they've never heard about the problem before. We contacted Cheap Caribbean a few days before we left with our concerns about this hotel, and they told us to leave our valuables with the management in the HOTEL not ROOM safe. We asked about this when we arrived and got a frigid response from management. Fortunately, we brought a lock box to lock our stuff inside the room safe and we put a motion detector alarm on the outer door of the safe where it could be seen. Nothing was taken during our visit and we didn't hear of any thefts. Also, on that trip website, lots of people said their iPhones went missing near the pool. Although we LOVED this place, we would not go back because of the massive number of people who have reported thefts from their room safes at the hotel. Makes you wonder how many other never knew that some of their cash was skimmed and that's why their credit cards were cut off. Until Riu Palace takes legal action against the thieves, their identities are made public, and changes all the master key codes to the room safes, we will not return or recommend this place. This is terrible for this beautiful country that depends upon tourism for a great deal of its GNP. Other small things we would improve, if possible. 1. Little info -- have to get it from the other guests. Water taxi, what you can do at the other Riu hotel, horseback riding on the beach, opening hours of the casino/disco, excursion companies, you have to ask people. They need a brochure with all the info. We found out the day we were leaving that they do a presentation in the lobby on all the available excursions. No one told us anything about that. You get a map with the restaurant times and not much else. Resort should do more to share all the great offerings they have. 2. Food temperatures in the Arenal buffet are questionable -- hot foods not kept hot enough, cold foods not kept cold enough, almost NONE of the food crew wearing gloves while TOUCHING food. Argh! Restaurant displays, food, and staff were wonderful. We went to 3 of the 4 restaurants and all were good. Get there early to get a seat unless you're doing the buffet. 3. Dirty, rude, unsanitary, disgusting behavior by a tiny minority of guests-- mostly parents of small children. Seriously, people -- sticking your hands in communal plates when tongs are right there? Your children picking up the food and putting it back in the display? People coughing all over the food in the buffets? Bringing your infant to the upscale restaurant and not leaving when it SCREAMED for 2 straight hours at 7pm. Unfortunately, almost no one notices the majority of lovely children who are well mannered and bringing their joy and giggles to the resort. What about placing signs about food hygiene and unattended children? 4. Discotheque music is deafening. Even the 20 somethings want it turned town. 5. Three days in a row, we had to call down for sheets and/or pillow cases because there weren't any. Even the day we left a big tip, no towels, and 2 missing pillow cases. 6. Got stung my jelly fish. Ouch! Please put up signs when you have a jelly fish problem because tons of people got stung. Also, why don't you have vinegar by the beach to neutralize stings? The price was really high because of the Christmas holiday, but normally this package is amazing value for what you get. We spent almost nothing except for our excursions and tips. You could stay there a week, have activities, eat and drink all day, and not spend a dime. Overall, we had a GREAT time and loved Riu Palace and our visit to Costa Rica and Nicaragua. But the room safe issue is a deal breaker for us recommending this to friends.


4 of 5 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Boston, MA
Age: 55-64
Travel: 7+ trips/year

December 26, 2016
Best honeymoon ever

This resort exceeded our expectations. The whole place was sparkling and bright and clean. The staff was very kind. The food was delicious and bountiful.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Albany, NY
Age: 25-34
Travel: 1-2 trips/year

October 19, 2016
Something for everyone

This resort was great! We also went during a wonderful time of year. In october, the weather was wetter than other times of year, but the grounds were green and lush and there were very few people at the resort which was WONDERFUL. The rooms were great. Everything you could need or want. They had multiple pools and we never found for a great spot to lay out! The beaches are okay, but definitely do not expect white sandy beaches. The sand is much closer to dirt since it is black volcanic sand. There are tons of excursions available to do that will pick you up straight from the resort. All of which you can find in the lobby of the resort. If you are looking to be pampered there is also a beautiful spa. There isn't a hot jacuzzi, but the water is warm enough in the regular pools that it isn't really necessary. The food is hit or miss. Some restaurants were fantastic, the fusion restaurant and the Italian restaurant, while others were not very good, the Japanese place and the steak lunch buffet. The main buffet restaurant, Arenal, was great. There is definitely something for everyone. Overall, great trip. Definitely for those that love adventure!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Atlanta, GA
Age: 25-34
Travel: 3-6 trips/year

Room Information

The resort offers 538 air-conditioned guestrooms, each offering a beautiful terrace/balcony view. Rooms include free Wi-Fi, telephone, in-room safe, coffee maker, mini-bar, and satellite TV. Bathrooms feature double sinks, hydro-massage bathtub and shower cabin, special make-up mirror, and hairdryer. With 24 hour room service, this Riu Palace is fit for a king!

Room Details

Junior Suite Garden View (SJSB)
Hotel/Studio Unit Details

Junior Suite Courtyard View (SJEB)
Hotel/Studio Unit Details

What's to Love

All-inclusive everything: the cocktails, the grub, the utter awesomeness of it all.

Volcanic sands along the Matapalo Beach - mixture of black and tan that make the beach uniquely inviting.

Sparkling pools with lively fun and games for all, and of course, loungers and cocktails readily available.

Beginning your peace-loving days with yoga on the beach. Namaste.

The Riu service and staff takes care of everything, making you feel especially appreciated.

RiuFit is ready to buff you up. Weights. Cardio. Stretching. It's going on every morning and afternoon.

Mix up your own cocktails in your room - liquor dispenser loaded up and ready to go.

 

What We'd Change

The resort is huge, and getting your directions mixed up is easy to do. With so much space and so many activities, though, you'll never lack for entertainment or variety.

 

Why You Should Go

Costa Rica is wickedly exciting. Tours through the jungle, zip lining above the trees, volcanoes to explore.

Delicious food with lots of variety (great if you bring the kids) and at night, lobster for you. Spoil yourself.

Let your inner creative side shine at RiuArt - combine colors, shapes and materials and create masterpieces.

Before you hit the big seas, learn to scuba in the pool. One introductory lesson and it's free.

BBQ by the pool on Friday - fresh, flavorful and a fun way to meet other beach-loving folks.

Available Amenities

  • Tour Assistance
  • Beach
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • 24 Hour All-Inclusive
  • Steam Room
  • Billiards
  • Horseback Riding ($)
  • 5 Restaurants
  • 5 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Snack Bar
  • Spa ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Beach Volleyball
  • Wireless Internet
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Swim-Up Bar
  • Dive Shop ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Casino(s)
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Fitness Center
  • Golf Course(s)
  • Hiking/Biking Trails
  • Horseback Riding
  • Kayaking
  • Medical Facilities
  • Nature Park(s)
  • Nature Park(s)
  • Nightlife
  • Scuba Diving
  • Volleyball Court(s)
  • Windsurfing

Map of Local Area

Costa Rica is an exhilarating land of luxuriant rainforests and mighty volcanoes, of natural hot springs and shimmering oceans, of colonial charm and captivating nightlife. The ultimate delight of Costa Rica is its people.

Riu Palace Costa Rica

Playa Matapalo, Sardinal, Carrillo - Guanacaste

011-506-2681-2300

Hotel Description

Riu Palace Costa Rica: An All-Inclusive Vacation in a Tropical Green Paradise

As a true beach lover, we know you're savvy and looking for that next ultimate vacation spot, one with everything you want. A place with oceans of activities for you, the fam and the kids, that includes perks like all-inclusive eats and drinks and sparkling pools where you can lounge all day (if you want.) Costa Rica's lush landscapes, filled with unique wildlife, exciting excursions (ever hike a volcano?), and tantalizing seas fits this wildly adventurous destination dream. And, Riu's commitment to service is just the icing on the coconut cake.

It's Time to Get Your Riu On.

All guests are required to wear an "all-inclusive" wristband for identification purposes. Guests staying at Riu Palace Costa Rica enjoy complimentary daytime access to the facilities at neighboring sister property, Hotel Riu Guanacaste.



DINING

Riu can roll out the cuisine, giving you lots of local flavors, plus those tried and true cuisines from home (comfort food always hits the spot.) Dig in and enjoy Asian, Italian and lots of grilled up seafood specialties. A customer fav here is BBQ by the pool (on Friday - check with the front desk.)

Arenal
Type: Buffet
Hours:
Description: Main restaurant with terrace offering continental breakfast/snack, full American breakfast buffet, on-the-spot cooking stations, fruit, juices and cava.
Dress code: Elegant casual. T-shirts with sleeves are required for men.

Krystal
Type: Fusion
Hours:
Description: A la carte restaurant serving fusion cuisine.
Dress code: Elegant casual. Long trousers and T-shirts with sleeves are required for men.

Tokio
Type: Japanese
Hours:
Description: A la carte restaurant serving Japanese favorites.

L'Anfora
Type: Italian
Hours:
Description: A la carte restaurant serving Italian dishes with buffet starters.
Dress code:
Elegant casual. Long trousers and T-shirts with sleeves are required for men.

Papagayo
Type: Grill
Hours:
Description: Poolside restaurant/grill and steakhouse
Dress code: Elegant casual. Long trousers and T-shirts with sleeves are required for men.

Capuchino
Type: Patisserie
Hours:
Description: Pastry shop and ice cream parlor.

All hours are subject to change.

BARS/NIGHTLIFE

Oh, you won't go thirsty here. You'll find bars throughout the resort and bartenders willing to mix up your cocktail of choice. This all-inclusive serves you 24-hours a day. Everyday. Cheers.

Daiquiri
Lobby bar.

Tico Tico
Lounge bar with terrace

Flora
Plaza Bar

Lounge 24
24-hour bar.

Coconut
Poolside bar with swim-up bar.



BEACHES AND POOLS

The four pools sizzle with sun-shiny happiness and loungers for everyone and of course, the popular swim-up bar and pool service will quench your thirst. Just steps away you'll find the tantalizing tan sands of Matapalo beach - a tropical oasis dotted with loungers, swaying palms and lush rolling greens as the backdrop.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Snorkeling
  • Pedalos
  • Intro scuba demo in the pool

Land

  • Beach volleyball
  • Tennis

Available for an additional charge:

  • Horseback riding
  • Billiards

Golf
Riu Palace Costa Rica offers access to the following nearby golf courses:

  • Four Seasons Costa Rica Golf Club at Peninsula Papagayo
  • Hacienda Pinilla


INTERNET

The resort offers guests free Wi-Fi in the lobby and in guest rooms. Computers with Internet access are also available for use for an additional charge.

SPA SERVICES

The hotel's full-service Renova Spa offers a wide variety of massages and beauty treatments

WEDDING/HONEYMOON

Riu Palace Costa Rica offers a wide variety of wedding packages and services, including a wedding planner to take care of every detail.

CHILD CARE

The resort offers a kids' club for ages 4-12, including a daily daytime entertainment program. The resort also features a children's swimming pool and a children's playground.

ADDITIONAL INFORMATION

Location
Riu Palace Costa Rica is located 20.5 miles from Daniel Oduber Quiros International Airport (LIR) in Liberia.

Check In/Check Out

Check-in: 3:00pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your resort reservation.

Minimum Stay
A 3-night minimum stay is required at this resort :

Departure Fees
Please be advised that there is a $29 USD per person departure fee due and payable upon leaving Costa Rica. Fees are subject to change without notice at the discretion of the Costa Rican government. It is possible that this fee is included in the cost of your airline ticket. Please consult the airline on which you are traveling to verify.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite Garden View
  • Travel: May 1 - June 22, 2017
  • Book By: January 31
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