Riu Naiboa

It was my honeymoon and it was great. I hope the next time i get there i stay more days...

I was very surprise this place was part of Riu Resorts, this place was falling down, it had leaks everywhere, in the rooms, at the bar, at the restaurant and etc. I got there in the afternoon and they were in the process of changin the room's furniture, the elevators where dirty and most of the time not availble. The service at reception was poor, at bars and restaurants was better and actually felt bad for these people, because they had to work extra hard to please the guests with area acomodations. Most of the amenities and services where not available and when I complaint I was not getting what I paid for, I was instructed I was mislead by old information at the website. I was extremely upset.

I just returned from a 5 day stay at the Riu Naiboa. I had a great time. This is the third time that I have stayed here, and I have always had a great time. Yes, this is the lower end hotel in the Riu complex, but the food is good, the people are great, and the beach is fantastic. There are a lot of bad reviews for this place, but don't let it scare you off. Some people will complain no matter what, and they are usually the ones who write reviews. They are supposedly demolishing this hotel in the upcoming months, so get a good deal while you can! They have already started construction on the "Grand Palace". And for anything you might be looking for, see Victor at Captain Cooks seafood restaurant. He is the man.

This was our first trip booked thru Cheap Caribbean.com . We are very pleased with the help and attention from the company.Our hotel was great, the service excellent,very help full and understanding.Our restaurant had a good variety of food choice and was very good. The only problem we had was that our room was located right on top of the bar where they had the evening entertainment, they should find one of the buildings to the side,like the pool bar or the nightclub to do their shows ..a little to noisy.But otherwise , we had a wonderful time and we would defenetly go back to Riu Naiboa The tour operator Turinter was very good and dependable.They picked us up from the airport and brought us back, we also booked a tour to Saona Island thru them and they were very punctual and in control. Saona Island, do I need to say more....AWESOME !! This was a great vacation,wish we were still there !!