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Riu Emerald Bay

Mexico - Mazatlan

Our Rating
5 Nights with Air from $989 All-Inclusive
Info Customer Reviews Questions & Answers

Here on the sun-drenched shores of the Pacific side of Mexico, you'll find everything you've ever wanted in a dreamy bea ... More

Customer Rating 34 Reviews
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
3.6
Room Comfort
 
4.0
4.1 out of 5
"Sitting in Pedro's section at breakfast was ALWAYS a delight for us. That gentleman has such a wonderful, warm personality." – AndyK
33 out of 41 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
3.6
Room Comfort
 
4.0
4.1 out of 5
"Sitting in Pedro's section at breakfast was ALWAYS a delight for us. That gentleman has such a wonderful, warm personality." – AndyK
33 out of 41 (80%) customers would recommend this product to a friend.
The view from our room.
All Customer Reviews
1-4 of 34 reviews. Sort by
September 18, 2016

The staff is super nice and helpful. The rooms are clean. The beds are comfortable. The pool closes at dusk, which is rather inconvenient when you are on vacation. I am used to pools at resorts closing at 10pm. The elevators are slow, exceptionally slow so I would suggest taking the stairs down if you are on an upper floor it will be way faster. If too many people get in an elevator, an alarm sounds and the elevator resets and you have to press your floor again. I think there is a problem with the programming of the elevators, sometimes you will wait up to 15 minutes for one. I found the food at the Asiatico restaurant meh, my husband liked what he ate. Overall, if you are looking for an affordable getaway, okay food, a wonderful staff, and a comfortable room then this is an excellent choice.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: California
Age: 35-44

May 31, 2016
OK TRIP

Hotel lobby was beautiful, pools and beach access were beautiful. Food was below average. Only dining place that was ok was Tabasco. Elevators were a nightmare, a lot of long waits and crowded trips We felt like a minority and it was hard to communicate with much of the staff.


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Overall Rating: 2
Value
 
4.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Arizona
Age: 35-44
Travel: 1-2 trips/year

May 25, 2016
Big 50!

Poor quality linens in room. After a fun filled day at the beach and pool, I like a nice shower with plush towels to dry off with and a comfy bed to crawl into. Bed linens were cheep and I didn't like the plastic pad on the bed.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Ft Myers
Age: 45-54
Travel: 1-2 trips/year

April 21, 2016
LOVED every minute!

My boyfriend and I went for a vacation two weeks ago. We loved RIU! The people were so nice, many people speak English, and they take American dollars everywhere. The food was good, not great. But with the buffets there are so many options, so we always found something to enjoy. The only bad things (which is said lightly because we thoroughly enjoyed our stay) were: elevators (took awhile and we were on the 16th floor), The shows were a bit corny, but they were put on by people who worked there. So A for effort! The pool areas fill up VERY fast. I recommend getting your towels early and placing them on the seats of what you'd like for the day ! Overall a great stay! Would stay here or another RIU again!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Boston, MA
Age: 25-34
Travel: 1-2 trips/year

Room Information

Riu Emerald Bay features 716 guestrooms that feature air conditioning, mini-bar and liquor dispenser restocked daily, full bathroom with shower, hairdryer, Satellite TV, Electronic in room safe (laptop size), iron and ironing board and a balcony or terrace.

Room Details

Double Room (DBSB)
Hotel/Studio Unit Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

What's to Love

It's all-inclusive and sits at the foot of the breathtaking Sierra Madre Mountains, hugged by teal water.

The stress-ousting massages, facials and other luscious treatments at the spa. Melt.

RiuLand for kids - a beachy world of fun for them while you get your chillaxing on.

The liquor dispenser in your room. When you say it's a party, it's a party.

The world-class golf courses that are nearby. Bring your A game.

 

What We'd Change

The specialty restaurants require reservations, and that means early reservations if you want a seat before you leave.

 

Why You Should Go

It's just 19 miles from the airport so your vacay in Beach Eden will start before you know it.

Secure your spot by the pool early - the loungers at the glistening pool fill up fast.

There's horseback riding near - in this tropical paradise, this is a must-do.

For water babies, there's scuba, surfing, kayaking, and more. Dive in.

On land, there's volleyball, table tennis, billiards and a fitness center. No boredom here.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Pool Bar
  • Swimming Pool(s)
  • 24 Hour All-Inclusive
  • Sauna
  • Billiards
  • Horseback Riding ($)
  • 4 Restaurants
  • 5 Bars/Lounges
  • Nightclub
  • Multilingual Staff
  • Elevators
  • Spa Services ($)
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • CD/Alarm Clock Radio
  • Watersports Center ($)
  • Pool Towels (complimentary)
  • Tour and Island Information
  • Swim-Up Bar
  • Car Rental Available ($)
  • Tennis Court(s) ($)
  • ATM/Banking ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • El Arco
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Kayaking
  • Nature Park(s)
  • Scuba Diving
  • Spa(s)/ Wellness Center(s)
  • Surfing/Surfing Lessons

Map of Local Area

Set at the foot of the Sierra Madre Mountains on a peninsula that extends into the Pacific Ocean, Mazatlan is one of the Mexican Riviera's premier resort areas.

Riu Emerald Bay

Av Sabalo-Cerritos #3404

+52 669 989 7900

Hotel Description

Riu Emerald Bay in Mazatlan: Your All-Inclusive Escape-Haven in Mazatlan

Here on the sun-drenched shores of the Pacific side of Mexico, you'll find everything you've ever wanted in a dreamy beach escape: unlimited tantalizing food and drinks, water sports out the wazoo, and of course, a delicious spa where you can melt into oblivion. Might you call this Beach Eden? Yes, please. And often.

It's Time to Get Your Riu On.



DINING

The grub is on: the buffet with live, on-the-spot cooking stations and full American breakfast will not disappoint (everything's fresh and ready to meet your lips), nor will the scrumptious Mexican restaurant. Let's not forget the sizzlin' steakhouse or the tasty Asian spot. It's time to chow down, even face plant if want.

Las 3 Islas
Type: Buffet
Hours: Breakfast - daily, 7am-10:30am; Dinner - daily, 6pm-10pm
Description: Serving a full American breakfast buffet with on-the-spot cooking stations and a continental breakfast. Dinner includes an international buffet and special theme buffets (three times a week).
Dress code: T-shirts with sleeves for gentlemen.

Bamboo
Type:
Asian
Hours: Daily, 7pm-10pm
Description: Buffet Asian restaurant. Reservations are required.
Dress code: Long trousers and T-shirts with sleeves for gentlemen.

Las Gaviotas
Type: Steakhouse
Hours: Lunch - daily, noon-4pn; Dinner - daily, 7pm-10pm
Description: Poolside steakhouse serving an a la carte menu. Dinner reservations are required.
Dress code for dinner: Long trousers and T-shirts with sleeves for gentlemen.

Tabasco
Type:
Mexican
Hours: Daily, 7pm-10pm
Description: A la carte restaurant serving Mexican cuisine. Buffet starters and desserts. Reservations are required.

All hours are subject to change.


BARS/NIGHTLIFE

Adult refreshment abounds in this otherworldly lush locale. You can get your drink on everywhere from the swim-up bar to the lounge (that boasts a terrace) to a sports bar open 24 hours. Salud.

El Cerro
Lobby bar. Daily 6pm-midnight.

El Estero
Lounge bar with terrace. Daily 6pm-midnight.

Sports Bar
Open 24 hours.

La Plaza Bar
Daily, 6pm-midnight.

Playa Bruja
Poolside and swim-up bar. Daily, 10am-6pm.



BEACHES AND POOLS

Chillax on a palm-lined beach with sand that's tawny and waves that are dreamy blue. Or hop on over to three sparkling, freshwater pools. There's even one for the kiddos. And wait for it...there's also a Jacuzzi and sun terrace. You're welcome.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Body boarding
  • Beach volleyball

Available for an additional charge:

  • Diving
  • Sailing
  • Windsurfing

Land

  • Fitness
  • Table tennis
  • Beach volleyball

Available for an additional charge:

  • Billiards

Golf
Golf is available nearby.



INTERNET

Guests can use WiFi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.



SPA SERVICES

Renova Spa is a full-service spa offering a variety of treatments (fees apply) and complimentary use of a Jacuzzi and sauna. Daily, 8am-7pm.



WEDDING/HONEYMOON

Celebrate your special day at Riu Emerald Bay. Choose from several wedding packages to make your day unforgettable.



CHILD CARE

RiuLand Kids' Club offers supervised activities for children ages 4-7 and 8-12. Daily, 10am-1:30pm and 4pm-5:30pm.



ADDITIONAL INFORMATION

Location
Riu Emerald Bay is located 19 miles from the Mazatlan International Airport (MZT) and 7.5 miles from downtown Mazatlan.

Check In/Check Out
Check-in: 3pm. Check-out: Noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 4-night minimum stay is required for travel Nov 4-6, 2016.
A 5-night minimum stay is required for travel Nov 18-20, Nov 24-27, 2016.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
At least one person 21 years old or older is required in every room at this property during March and April. The hotel may require guests to show proof of age and reserves the right to refuse admission to anyone. In-room parties, unruly behavior and spring break groups are not allowed at any Riu resort. Guests can and will be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff.

Smoke-free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel except in specifically designated areas.

Currency Policy
Please note that as of June 1, 2011, Riu Resorts in Mexico no longer accept or exchange U.S. Dollars at the front desk. ATM's are available in the lobby of each resort for withdrawals in Mexican currency.


RESORT UPDATE
Riu Emerald Bay has advised that the property is currently undergoing renovations on the elevators. While Riu is taking all necessary precautions, some disturbance may occur. Expected completion is scheduled for August 2016.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • $35 Spa Credit
  • Guaranteed Room Upgrade
  • To a Double Ocean View Room
  • Travel: September 4 - October 26
  • Book By: October 20
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6 days, 5 nights
Travel Dates 9/26 - 12/23
Starting at $989 was $1269
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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6 days, 5 nights
Travel Dates 1/2 - 4/16
Starting at $1249 was $1679
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5 days, 4 nights
Travel Dates 4/1 - 4/30
Starting at $1229 was $1549
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST