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Riu Cancun

Mexico - Cancun

Our Rating
3 Nights with Air from $759 All-Inclusive
Info Customer Reviews Questions & Answers

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to th ... More

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Customer Rating 91 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
4.1
Room Comfort
 
4.2
4.2 out of 5
"My girlfriend and I visited the Riu Cancun late in July 2016 for a week. This resort is top notch. Service: The staff (cleaning crew, front desk, waiters, cooks, bartenders ) are friendly, accommodat..." – PhillyBeachComber
89 out of 107 (83%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.4
Dining Options
 
4.1
Room Comfort
 
4.2
4.2 out of 5
"My girlfriend and I visited the Riu Cancun late in July 2016 for a week. This resort is top notch. Service: The staff (cleaning crew, front desk, waiters, cooks, bartenders ) are friendly, accommodat..." – PhillyBeachComber
89 out of 107 (83%) customers would recommend this product to a friend.
Our view View from pool with bar Picture of Bed View from Lunch Our room view View from room balcony View from our room view from ferry leaving to dolphin swim boarding ferry
All Customer Reviews
1-4 of 91 reviews. Sort by
May 2, 2017
Great price for the value!

We stayed at the Riu Cancun for 4 nights. We ate the continental/Buffett breakfast everyday and it was pretty good. They had plenty of foods We ate the dinner buffet once and it was a lot of different kids of food! We ate at the steakhouse, the Japanese, and Italian specialty restaurants. The steakhouse specialty restaurant was our favorite. Make sure you get there early (1800); don't wear swimwear. You don't have to wear formal but, no swimwear for those. You can wear swimwear to the buffet. You get one pool card per registered person: don't lose them!!! You'll want to go to the pool early, get a towel and reserve your spot but the pool as it gets busy. The pool on the west side of the hotel doesn't get any sun after noon but, it's still really relaxing. Most of the "partying" goes on at the east pool. It's not crazy and the pools are both really clean and well maintained. All rooms have beach view which is amazing!!! Housekeeping was very thorough. You might want to ask for an extra pillow or two though.

Great price for the value!
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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: St. Louis, MO
Age: 25-34
Travel: 1-2 trips/year

April 30, 2017
3/5

Id give it a 3/5 just solely based on the food. The food was terrible. Tons of options and buffet style but none of it was actually good tasting. If you were to go which I would because the service and resort itself was nice, I would reccomend always going to the "sit down" dinners. We realized the second to last day we were there that they were the best the food was definitely better.

3/5
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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Long Island NY
Age: 19-24

April 26, 2017
Wonderful Service

Our family and friends had a great time at the Riu Cancun. Service was awesome and the cleanliness of the hotel was impeccable, and second to none. It seemed like as you walked through the hotel dripping wet from the pool or sea that someone was behind you mopping the water up. Additionally, when I was talking to customer service after we came from the beach, my son left a pile of sand from his sandals on the floor, and 2 minutes later somebody was cleaning up the sand. The pool and pool deck was always clean, and if your drink was empty somebody was there to pick it up and throw it out. It was amazing. We had great service at all the restaurants, bars and poolside. Jose Manuel was our go to waiter for breakfast and lunch and he always had a table for 11 ready for us. He took great care of us. The food was outstanding and we told the kids they had to try something different every day and they did, and we all loved the food. The nightly entertainment was very good and a lot of fun. They took good care of the kids and put on a fun show for the adults. Great time at a great resort.

Wonderful Service Wonderful Service
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Baraboo, WI
Age: 45-54
Travel: 1-2 trips/year

April 26, 2017
Great Family Vacation

We just got back from 5 wonderful days at Riu Cancun. The staff is absolutely amazing. I was amazed at the cleanliness of this resort. The staff is non stop cleaning, all day and night. The bartenders, wait staff and concierge were all more than accommodating. And the entertainment staff was fabulous. We were at the activities pool all day with non stop entertainment from pool volleyball to crazy games. They did a great job at the nightly shows as well. Amazed by the amount of energy they had all day and night. We had our 18 year old son and his friend with us as well. It was great that they did trips to the clubs of Cancun as well. We felt safe as they were going amd leaving with the resort and their staff. They had a fantastic vacation!!! Overall this resort far exceeded my husbands and I expectation and you definitely get a great deal for your money. The only negative was it tended to draw a younger crowd, so if you are in your 20's this is definitely a great spot for you. There were quite a few groups there over the weekend on bachelor and bachelorette parties who got a little out of control with partying. It didn't impact our experience though. Also you will not get top shelf liquor and the only beer is Dosequis, but as I said you can't beat the value you get from Riu Cancun for what you pay.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Bucks county
Age: 35-44
Travel: 3-6 trips/year

Room Information

569 guest rooms complete with A/C, hair dryer, telephone, minibar, liquor dispenser, satellite TV, in-room safe, iron/ironing board, ceiling fan, and a private balcony or terrace.

Room Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

No golf carts needed here to get around - you can stumble from the pool to the beach to the restaurants & bars easily.

Three pools with ocean views and breezes means you and your travel mate/partner/husband/wife/dog won't be on top of each other.

The soul-soothing whirlpool off the gym. Yea - you can picture yourself there.

The delicious food & drinks, incredible service, fun-loving entertainment - it's like being wrapped in a cozy beach blanket.

At the cooking stations at the restaurants, they'll cook you up something "on the fly" - now that's what you're talking about!

 

What We'd Change

The gift shop at the resort is a bit pricey, but right across the street is a large supermarket so you can pick up any groceries you might want or things you forgot for a lot cheaper.
 

Why You Should Go

It's about 13 miles from the airport & in the smokin' hot Cancun resort area. You've landed in the epicenter of Awesome.

Don't miss Isle Mujeres - stunning beaches, fresh seafood, loads of culture. In town, you can find a museum or two!

You can rent a bicycle and explore that nearby shopping center (or go all the way downtown).

Soak up all that Riu Caribe (sister resort!) has to offer - the diving pool is da bomb.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Game Room
  • Bicycle Rental
  • 5 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Snack Bar
  • Canoes
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Sports Bar
  • Wireless Internet Access ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Wireless Internet in lobby
  • Business Center


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Scuba Diving
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera

011-52-998-848-7151

Hotel Description

Riu Cancun: In the Heart of Cancun's Resort Zone

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to the airport - aren't you glad you'll be frolicking on those white sands in no time?! The gleaming pool waters, the soothing ocean waves and a big 'ole Mojito (hey, take your own insulated cup to keep it even cooler) are calling your name. It's time to shake, rattle and roll because sometimes vacations only come around every now and then.



DINING

You'll have variety, some traditional favorites (pizza, pasta and salads) and cooking stations throughout the day so you can order up exactly what you want. Plus, it's Mexico so you know you'll feast on someone's Grandma's guac and salsa recipe.

Miramar
Type: International
Hours: Open for breakfast, lunch and dinner.
Description: Full American breakfast buffet, live cooking stations throughout the day, and themed buffets for dinner three times a week.

La Toscana
Type: Italian
Hours: Open for dinner.
Description: A la carte menu with buffet starters and delectable desserts.
Dress code: Men - Long trousers and no sleeveless shirts.

Kawachi
Type: Asian
Hours: Open for dinner.
Description: A la carte Asian dishes prepared especially for you.
Dress code: Men - Long trousers and no sleeveless shirts.

Turquesa
Type: Grill and steakhouse
Hours: Open daily.
Description: During the day enjoy fresh grilled specialties by the pool and at night, the restaurant becomes a steakhouse.
Dress code: Casual during the day. Formal attire for the evening (Men - Long trousers and no sleeveless shirts.)

Coral
Type: Grill
Hours: Open daily.
Description: Poolside grill.

All hours subject to change.



BARS/NIGHTLIFE

You'll find local and imported beverages at the bars and since you're at an all-inclusive, you can order as many as you want - there's no judging here - just like no one will judge your dancin' skills at the disco. And, the sports bar is bound to get a little rowdy, too - you saw that foosball table, right?

La Punta
Lobby bar. Open daily.

La Fiesta
Lounge bar. Open daily.

Sports Bar
Open 24 hours.

Corner Bar
Open daily.

Poolside Bar
Open daily.

Pacha
Disco. Open six nights a week.



BEACHES AND POOLS

Three shimmering pools and an infinity pool with drop dead gorgeous views - you're going to be at that swim-up bar lots (unlimited drinks all day, all week!) Of course, loungers, umbrellas and towels are all available to you. Best part - just a step or two off the sun terrace is Cancun's claim to fame - soft sands and sparkling seas.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

For an additional charge:

  • Motorized water sports

Land

  • Fitness
  • Ping pong

Golf
Golf is located near the resort at Cancun Golf Club at Pok Ta Pok and at Moon Palace Golf & Spa Resort.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Riu Cancun is located about 30 minutes from Cancun International Airport (CUN).

Check-In/Check-Out
Check-in: 3pm. check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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  • Double Room Ocean View
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4 days, 3 nights
Travel Dates 6/18 - 8/17
Starting at $759 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 8/18 - 12/23
Starting at $769 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 1/2 - 1/20
Starting at $869 was $1369
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 1/21 - 3/31
Starting at $899 was $1359
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
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