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Riu Cancun

Mexico - Cancun

Our Rating
3 Nights with Air from $719 All-Inclusive
Info Customer Reviews Questions & Answers

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to th ... More

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Customer Rating 67 Reviews
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.0
Room Comfort
 
4.1
4.1 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
65 out of 80 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.0
Room Comfort
 
4.1
4.1 out of 5
"Amazing resort! Awesome drinks, food, service, location, and best of all, it'll keep you feeling like you're on vacation the way it is meant to be. Been to cancun a lot, and this hotel has been the onl..." – egyptianboy69
65 out of 80 (81%) customers would recommend this product to a friend.
Our view View from pool with bar View from room balcony View from our room view from ferry leaving to dolphin swim boarding ferry
All Customer Reviews
1-4 of 67 reviews. Sort by
February 15, 2017
Great Resort

Had a great time at RIU Cancun. We ate at all the sit down restaurants and the buffet. All the food was very good and there was something for everyone's tastes. The beach area was nice and big and we never had issues finding chairs. There were 4 pools that catered to everyone - one had a swim- up bar with tables in the pool, one pool that got the crowd more involved, one that had more kids in it and then one that was very quiet. People would go down very early in the morning (like 3 AM) to reserve the best chairs around the pool that got the most sun so that part was a little disappointing. The hotel in general was very clean, some areas were a little dated and worn but not really an issue for me. The hotel staff was always very friendly and the front desk was very welcoming and made you feel like they were glad we were there. The nightly shows were ok, nothing great but it gave you something to do at night. My only complaint if I had one was that they could use more bathroom facilities. I never had to wait in line but they were not always in a convenient location. Our group enjoyed this resort and we would definitely recommend this resort to others.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Minnesota
Age: 45-54
Travel: 1-2 trips/year

February 10, 2017
Five Star all the way

Riu Cancun is amazing! The staff are knowledgeable, kind, friendly and helpful. The activities staff do an amazing job of providing entertainment and activities throughout the day .The food is the best we have found at an all inclusive and the wait staff are very kind. When Ii think of how little people in Mexico make a day, 10.00-15.00 US dollars, working 12-14 hours a day, 6 days a week and being happy kind and friendly; I think travelers and vactioners should take the time to show gratitude to these hardworking people who work tirelessly for our enjoyment. What a wonderful place, outstanding staff. This hotel is just the right size, easy to get around, easy to find things and for those who like to shop, you having shopping right across the street Wonderful, top notch, I'd recommend to everyone


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Minnesota
Age: 55-64
Travel: 3-6 trips/year

January 24, 2017
Nice vacation

We spent 4 nights and 5 days at the Riu Cancun. The hotel and service was great. Easy check in, clean rooms, great drinks and beach was awesome. The only thing I didn't like was the transfer from airport to hotel. We walk through customs and was attacked by some many people selling stuff. Then we find our transportation but had to wait at least 35-40 minutes for them to place us in the vans. I'm still trying to figure out why we had to wait. Other than that .. I can't wait to go back... WE HAD A GREAT TIME .


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: NEW YORK, NY
Age: 45-54
Travel: 1-2 trips/year

January 18, 2017
Couples Trip

My husband and I went on a couples trip to the Riu Cancun for 4 nights and 5 days. They were very accommodating by allowing us to have our rooms all together, which we really appreciated. We had four couples and one single in our group. I'll start with our room, we did request a king bed, which we got in the form of two beds pushed together. It would have been nice to not fall in the crack while sleeping. The cleaning service was just okay and we only were left one washcloth per day. The weather was extremely windy and none of the pools were heated so it was too cold to get in the water. The "hot tub" was just circulating pool water and wasn't warm enough to even think about relaxing in. Th drinks were actually made stronger than we were expecting but the selection of top shelf alcohol was very poor. The food in all of the restaurants was actually very decent and probably my favorite thing about the resort. The disco was a lot of fun but didn't open until 11 and was closed on Sunday night. It would be nice if it opened earlier, if you ate dinner even semi early you had to kill a lot of time waiting to go in. Also you had to get up pretty early to go and reserve chairs at the pool and the beach or you would find yourself without a chair or in the shade. We had a great time with our friends but I don't think that we'd choose to stay at this resort again.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Lawrenceville, IL
Age: 25-34

Room Information

569 guest rooms complete with A/C, hair dryer, telephone, minibar, liquor dispenser, satellite TV, in-room safe, iron/ironing board, ceiling fan, and a private balcony or terrace.

Room Details

Double Room Ocean View (DBMB)
Hotel/Studio Unit Details

Junior Suite Ocean View (SUMB)
Hotel/Studio Unit Details

What's to Love

No reservations needed at any of the restaurants.

No golf carts needed here to get around - you can stumble from the pool to the beach to the restaurants & bars easily.

Three pools with ocean views and breezes means you and your travel mate/partner/husband/wife/dog won't be on top of each other.

The soul-soothing whirlpool off the gym. Yea - you can picture yourself there.

The delicious food & drinks, incredible service, fun-loving entertainment - it's like being wrapped in a cozy beach blanket.

At the cooking stations at the restaurants, they'll cook you up something "on the fly" - now that's what you're talking about!

 

What We'd Change

The gift shop at the resort is a bit pricey, but right across the street is a large supermarket so you can pick up any groceries you might want or things you forgot for a lot cheaper.
 

Why You Should Go

It's about 13 miles from the airport & in the smokin' hot Cancun resort area. You've landed in the epicenter of Awesome.

Don't miss Isle Mujeres - stunning beaches, fresh seafood, loads of culture. In town, you can find a museum or two!

You can rent a bicycle and explore that nearby shopping center (or go all the way downtown).

Soak up all that Riu Caribe (sister resort!) has to offer - the diving pool is da bomb.

Available Amenities

  • Beach
  • Volleyball
  • Cable/Satellite TV
  • Children's Activities
  • Conference Facilities ($)
  • Daily Maid Service
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Sailing
  • 24 Hour All-Inclusive
  • Game Room
  • Bicycle Rental
  • 5 Restaurants
  • 6 Bars/Lounges
  • Nightclub
  • Snack Bar
  • Canoes
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • Sports Bar
  • Wireless Internet Access ($)
  • Fitness Center
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Wireless Internet in lobby
  • Business Center


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Grocery Store(s)
  • Scuba Diving
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera

011-52-998-848-7151

Hotel Description

Riu Cancun: In the Heart of Cancun's Resort Zone

Awwww, it's vacation time! And traveling to Cancun is so crazy simple, especially since the Riu Cancun is so close to the airport - aren't you glad you'll be frolicking on those white sands in no time?! The gleaming pool waters, the soothing ocean waves and a big 'ole Mojito (hey, take your own insulated cup to keep it even cooler) are calling your name. It's time to shake, rattle and roll because sometimes vacations only come around every now and then.



DINING

You'll have variety, some traditional favorites (pizza, pasta and salads) and cooking stations throughout the day so you can order up exactly what you want. Plus, it's Mexico so you know you'll feast on someone's Grandma's guac and salsa recipe.

Miramar
Type: International
Hours: Open for breakfast, lunch and dinner.
Description: Full American breakfast buffet, live cooking stations throughout the day, and themed buffets for dinner three times a week.

La Toscana
Type: Italian
Hours: Open for dinner.
Description: A la carte menu with buffet starters and delectable desserts.
Dress code: Men - Long trousers and no sleeveless shirts.

Kawachi
Type: Asian
Hours: Open for dinner.
Description: A la carte Asian dishes prepared especially for you.
Dress code: Men - Long trousers and no sleeveless shirts.

Turquesa
Type: Grill and steakhouse
Hours: Open daily.
Description: During the day enjoy fresh grilled specialties by the pool and at night, the restaurant becomes a steakhouse.
Dress code: Casual during the day. Formal attire for the evening (Men - Long trousers and no sleeveless shirts.)

Coral
Type: Grill
Hours: Open daily.
Description: Poolside grill.

All hours subject to change.



BARS/NIGHTLIFE

You'll find local and imported beverages at the bars and since you're at an all-inclusive, you can order as many as you want - there's no judging here - just like no one will judge your dancin' skills at the disco. And, the sports bar is bound to get a little rowdy, too - you saw that foosball table, right?

La Punta
Lobby bar. Open daily.

La Fiesta
Lounge bar. Open daily.

Sports Bar
Open 24 hours.

Corner Bar
Open daily.

Poolside Bar
Open daily.

Pacha
Disco. Open six nights a week.



BEACHES AND POOLS

Three shimmering pools and an infinity pool with drop dead gorgeous views - you're going to be at that swim-up bar lots (unlimited drinks all day, all week!) Of course, loungers, umbrellas and towels are all available to you. Best part - just a step or two off the sun terrace is Cancun's claim to fame - soft sands and sparkling seas.

SPORTS/ACTIVITIES

Water

  • Catamaran
  • Kayaking
  • Snorkeling
  • One introductory scuba diving lesson in the pool

For an additional charge:

  • Motorized water sports

Land

  • Fitness
  • Ping pong

Golf
Golf is located near the resort at Cancun Golf Club at Pok Ta Pok and at Moon Palace Golf & Spa Resort.



INTERNET

Guests can use Wi-Fi in the lobby area for 90 consecutive minutes, daily. Wi-Fi is available in guest rooms for an additional charge.

SPA SERVICES

Guests can relax and be rejuvenated at the Renova Spa, offering beauty treatments, massages and spa services (fees apply).

WEDDING SERVICES

Wedding packages are available at this resort. Contact the resort directly for details.

CHILD CARE

Daytime entertainment program for children ages 4-7 and 8-12 is offered at RiuLand daily. Young guests of the hotel can enjoy the children's playground and the children's pool.

ADDITIONAL INFORMATION

Location
Riu Cancun is located about 30 minutes from Cancun International Airport (CUN).

Check-In/Check-Out
Check-in: 3pm. check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required at this resort.

Smoke-Free Policy
Under Mexican legislation smoking is not permitted in the public areas of the hotel, except in specifically designated areas.

Currency Policy
Riu Resorts in Mexico no longer accept or exchange U.S. dollars at the front desk; ATMs are available in the lobby of each resort for withdrawals in Mexican currency.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Double Room Ocean View
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4 days, 3 nights
Travel Dates 2/26 - 4/16
Starting at $719 was $1149
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
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5 days, 4 nights
Travel Dates 4/1 - 6/22
Starting at $779 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
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5 days, 4 nights
Travel Dates 6/23 - 8/17
Starting at $839 was $1249
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
6 days, 5 nights
Travel Dates 8/18 - 10/26
Starting at $829 was $1299
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
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