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Playacar Palace

Riviera Maya

Our Quality Rating

4 Nights with Air from $1279 was $1479 - All Inclusive

Info Customer Reviews Questions & Answers

Head to Playacar Palace in Playa del Carmen for the royal treatment. Located in the heart of the Riviera Maya, the moder ... More

Customer Rating 3 Reviews
Value
 
4.0
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.2
Room Comfort
 
4.2
4.6 out of 5
"had my wedding here in july 2010, and couldnt wait to get back in october 2011. had a great time, and the place has gotten better since then! they are perfect in every way." – lohallo2
4 out of 5 (80%) customers would recommend this product to a friend. Read All Reviews

Room Information

209 guestrooms in a five-story building with red tile roofs adding a colonial-Mexican note. Most rooms feature balconies or ground-floor terraces. White walls, ceilings, and tile floors create a cool ambience brightened by tropical-colored fabrics and orange Mayan symbols sculpted on walls over beds' heads. Each room is equipped with mini bar and liquor dispenser, satellite TV, in-room safe, air-conditioning, coffee maker, hair dryer, and iron with ironing board. Cribs are available upon request. Two rooms for the physically challenged are available on request and located in the Superior Deluxe Partial Ocean View room category.

CONCIERGE LEVEL ROOMS: include everything from the all inclusive package plus ocean front room with a king bed, two 25 minute massages (per stay), private check-in / check-out , late check out / Early check-in (subject to availability), exclusive concierge phone service, upgraded brand of liquors in room dispensers, guaranteed nightly turn down service, nightly petit-fours, espresso machine, DVD/CD player, iPod dock, pillow menu, aromatherapy, L'Occitane En Provence body care products.

GOLF / SPA PACKAGE ROOMS: include one round of golf OR one select spa treatment per adult/per night. Golf/Spa package is interchangeable and can be used in any combination once per day (number of green fees and select spa treatments are based on number of nights booked). Rounds of golf include transportation to and from the golf courses, beverages, snacks, and shared cart.
Available spa treatments included in this golf/spa package are: Aroma Reflexology (50 min), Sport Massage (50 min), Zen Shiatsu (50 min), Invigorating Leg and Foot Massage (25 min) plus Refresher Facial (25 min), Face, Head, and Shoulder Accupressure (25 min) plus Refresher Facial (25 min), and Body Scrub (25 min) plus Manicure or Pedicure (25 min).

Unused rounds of golf or spa treatments for any reason, including weather conditions, are non-refundable and no rain checks will be provided. Golf/Spa package is non-transferrable. Stays that combine golf/spa and non-golf/spa rates are only allowed to book included tee times and spa services during the dates of the golf/spa rate period.

NOTE: Golf/Spa package is not included in child or junior rate. Children ages 13-17 must be booked as adults in order to receive the golf/spa package. Select spa services apply for children ages 13-17 but they do not have access to the Hydrotherapy area. An adult MUST accompany children ages 13-15 for the duration of the treatment.

Tee times and spa treatments are subject to space and availability and can be reserved 90 days prior to arrival. Tee times can be pre-arranged at teetimes@palaceresorts.com and Spa reservations can be pre-arranged at elitetoursinfo@palaceresorts.com. Either golf or spa arrangements can also be faxed at 011-52-998-193-2011 or by phone at 011-52-998-193-2010 ext 8760. Office hours are from 7:00 am-8:00pm

Room Details

Deluxe Room Resort View
Hotel/Studio Unit Details

Superior Deluxe Partial Ocean View
Hotel/Studio Unit Details

Superior Deluxe Ocean View
Hotel/Studio Unit Details

Concierge Level
Hotel/Studio Unit Details

Deluxe Room Resort View with Golf / Spa Package
Hotel/Studio Unit Details

Superior Deluxe Partial Ocean View with Golf / Spa Package
Hotel/Studio Unit Details

Superior Deluxe Ocean View with Golf / Spa Package
Hotel/Studio Unit Details

Concierge Level with Golf / Spa Package
Hotel/Studio Unit Details

What's to Love

The resort's swimmable beachfront location on the pearly sands of Playa del Carmen makes it a vacation hotspot for beach lovers.

 

What We'd Change

Water sports are not available here, but the scheduled shuttle to sister resort, Moon Palace, makes enjoying complimentary water sports a stress-free experience.

 

Why You Should Go

Families and couples looking for a gorgeous beachfront getaway with access to Cozumel, shopping and dining on 5th Avenue and historic Riviera Maya love Playacar Palace Resort.

Available Amenities

  • Activities/Tours Assistance
  • Banquet Facilities
  • Beach
  • Volleyball
  • Child Care/Babysitting Services ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed Available on Request
  • Room Service ($)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Parking On-Site
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms Available
  • 3 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Elevators
  • Spa ($)
  • Ice Machine
  • Handicap Room Available
  • Wedding Services $$ -- Pre-arrange directly with resort
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Bell Staff Service
  • Windsurfing ($)
  • Honeymoon Packages $$ -- Pre-arrange directly with resort
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Hi-Speed Internet Access (Complimentary)
  • Amenities Subject to Change, with or without notice
  • Purified Drinking Water
  • Watersports Center ($)
  • Free Parking
  • Tour and Island Information
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Additional Fees for some amenities may be required
  • Car Rental Available ($)
  • Dive Shop ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Doctor on call 24 hours


Nearby Excursions & Attractions

  • Bars in the Area
  • Beach Nearby
  • Beauty Salon Nearby
  • Day Trips to Chichen Itza and Coba
  • Deep-Sea Fishing
  • Dive Shop Close by
  • Eco-adventure tours
  • Fitness Center Nearby
  • Historical Site(s) Close by
  • Jet Ski Rental Nearby
  • Kayaking
  • Live Entertainment in Area
  • Mayan Ruins 60 Minutes
  • Medical Facilities Nearby
  • Motor Boating Nearby
  • Parasailing Nearby
  • Restaurants/Bars Nearby
  • Sailing Nearby
  • Scuba Diving Nearby
  • Shops/Shopping in Area
  • Snorkeling Nearby
  • Spa Nearby
  • Swim with the Dolphins Nearby
  • Tennis Nearby
  • Theme Park Nearby
  • Water Skiing Nearby
  • Windsurfing Nearby

Map of Local Area

Playacar Palace

Fraccionamento Playacar, Bahia de Espiritu Santo

+52 984 873 4960

Hotel Description

Playacar Palace: Playa del Carmen Beach, Cozumel Sights and 5th Avenue Shopping

Head to Playacar Palace in Playa del Carmen for the royal treatment. Located in the heart of the Riviera Maya, the modern ease of this Mexican-Caribbean resort draws in guests with its immaculate beachfront location and proximity to Cozumel (the ferry terminal is right through an adjacent shopping center) and the mile-long promenade of shopping, dining and nightlife of 5th Avenue. For a restful beach atmosphere with a touch of local culture, retreat to Playacar Palace.

Playa del Carmen is home to truly gorgeous beaches, and the miles-long stretch outside the resort is the ideal setting for slow, hand-in-hand strolls or tanning on a lounger while the kids hunt for starfish. Cool off with a dip in the free-form, oceanfront pool and swim up to the bar for a margarita while the kids splash around the shallow children's section. When hungry stomachs demand food, three delicious restaurants answer the call: stop by Terraza for wickedly creamy fettuccine Alfredo or sit down to fresh toro nigiri at Momohana. Families enjoy the theme parties and nightly entertainment, while sports fans head to Luna Lounge to keep score over a cold cerveza.

Need an alternative to lazy days by the water? Hop on a shuttle and enjoy the complimentary water sports at sister resort, Moon Palace, or stick around and challenge the kids to a game of giant chess or beach volleyball. Want to check out the Robert Von Hagge-designed 18-hole Playacar Spa & Golf Club? Supervised activities keep the little ones busy with arts and crafts while you check out the pro shop and tee off.

Before heading back to the resort, get an extra dose of pampering and explore the spa facilities at Playacar Spa & Golf Club. A relaxing Swedish massage is the perfect way to unwind after a day of fun. When you are ready to turn in, the Concierge Level Room offers adults plenty of extra perks, along with an Jacuzzi, LCD TV and balcony. Families appreciate the Superior Deluxe Ocean View Room with its Wi-Fi access.

Other Details

Location

Located 40 miles from Cancun International Airport (CUN). Approximate driving time is 45 minutes.

Check-In/Check-Out

Check-in: 3pm. Check-out: noon.

A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

A three-night minimum stay is required at this resort.

Holy Week

In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Palace Resorts Added Value

Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada to all guests at all resorts. Some Restrictions apply. CONDITIONS: Calls must be made from your room. Other international calls will be charged at a special rate. If unused, this service cannot be exchanged for cash value. EXCLUDES the following: calls to Hawaii, Virgin Islands, Puerto Rico and other international calls, 800 calls calls through an outside operator, collect calls, calls using other phone companies, calls to cell phones within Mexico.

All Inclusive

    The Exclusive All Inclusive Plan Features:
    • Luxurious accommodations
    • Fine dining
    • Delicious snacks
    • Top-shelf drinks
    • 24-hour room service
    • Non-motorized water sports at select locations
    • Sensational daily and nightly entertainment
    • Wireless Internet access
    • Unlimited phone calls within Mexico and to the Continental US and Canada. Conditions apply
    • 30 minutes of Internet use in the Business Center per room, per stay
    • Kid's Club and daily children's activities
    • All taxes and gratuities

    Exclusive All Inclusive means when you stay at one Palace resort, you can also enjoy the amenities and friendly service at all Palace Resorts in Cancun, Riviera Maya, and Cozumel. Transportation, however, is not provided at all resorts. Palace Resorts guests do not share exchange privileges with Le Blanc Spa; a day pass purchase is required.

    Dining

    Name: Cafe del Mar
    Type: International
    Hours: Continental Breakfast, Daily 6am-6:30am; Breakfast, Daily 6:30am-11am; Lunch, Daily 12:30pm-4pm; Dinner, Daily 6:30pm-10pm
    Description: International/Mexican buffet located adjacent to the pool area and serving breakfast, lunch and a Mexican buffet for dinner. Hours subject to change.

    Dress code: casual; wet clothing or uncovered swimwear is not allowed.

    Name: Terraza
    Type: Italian
    Hours: Daily 6:30pm-10:30pm
    Description: ? la carte restaurant located in the central lobby. Hours subject to change.

    Dress code: casual elegance; long pants, collared shirts and shoes are required.

    Name: Momohana
    Type: Asian
    Hours: Daily 6:30pm-10:30pm
    Description: ? la carte restaurant located in the central lobby offering fine Asian cuisine. Hours subject to change.

    Dress code: casual elegance; long pants, collared shirts and shoes are required.

    Bars

    Cielo Bar

    Located in the lobby. Daily 10am-6pm.

    Aqua Bar

    Swin-up. Daily 10am-1:30am.

    Pool and Snack Bar

    Poolside. Daily 10am-6pm.

    Luna Lounge Bar

    Sports bar. Daily 6pm-1am.

    All hours subject to change.

    Beach

    Steps down from the pool deck, the beach extends 100 yards north to the Cozumel ferry terminal and four miles south and is furnished for 50 yards with the resort's umbrellas and cushioned lounges.

    Pools

    The resort features an oceanfront, free-form swimming pool with swim-up bar and a shallow children's section. Loungers and beach umbrellas line the sundeck that surrounds the pool.

    Child Care

    There is a kid's club offering supervised activities for children 4-12. Daily 10am-5pm. Hours subject to change.

    Wedding Services

    The free wedding package includes:

    • Wedding terrace
    • All document arrangements
    • Justice of the Peace
    • Marriage certificate (documents issued in Spanish)
    • White folding chairs (extra chairs available upon request)
    • Domestic champagne for guests during the ceremony (four bottles max)
    • Dinner reservations for the wedding party, only at selected restaurants (up to 15 guests maximum)
    • Continental breakfast in bed the morning after the wedding
    • Candlelit dinner for the Bride and Groom with special menu
    • Memento photograph
    • Petit Fours and bottle of sparkling wine in room
    • CD player or tape player available (bring your special songs)
    • Wedding coordinator
    • Witnesses, if required
    • Late check-out until 6pm (upon request and availability)

    Restrictions apply. Package inclusions cannot be exchanged for additional services. Memento photograph will not be taken during the wedding day. Free wedding package applies to USA and Canadian residents only. Free wedding package will not apply if requested on site.

      Internet

      Complimentary wireless Internet access is available throughout the property.

      Sports

      Complimentary sports include giant chess, table games, daily activities, beach volleyball and tennis.

      Night Life

      Playacar Palace offers theme parties and shows nightly.

      Golf

      Playacar Palace provides complimentary transportation to Playacar Spa & Golf Club, a Robert Von Hagge-designed 18-hole, par-72 golf course with a pro shop (fees apply).

      Spa Services

      Spa facilities, spa boutique and a beauty shop are located at Playacar Spa & Golf Club (fees apply). Daily complimentary transportation is provided. Daily 9am-5pm. Hours subject to change.

      Water activities

      Complimentary non-motorized water sports are located at Moon Palace Golf & Spa Resort. Scheduled transportation is provided.

      Exercise Facilities

      Fitness center are located at the nearby Playacar Spa & Golf Club. Complimentary transportation is provided. Daily 6am-6pm. Hours subject to change.

       

      Price & Book

      Hotel Details

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