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Paradisus Punta Cana

Dominican Republic - Punta Cana

Our Rating
5 Nights with Air from $789 All-Inclusive
Info Customer Reviews Questions & Answers

Here, you'll get swept up in the sweeping coconut palms, delicious white sand, turquoise water and thatched-bungalow sui ... More

Customer Rating 62 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.8
3.8 out of 5
"everything was good except the speacialty restaurants.. one of the restaurants we waited about 40 minutes for our food and finally decided to leave without eating. the buffet is your best option." – jadaf4i
53 out of 72 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
3.8
3.8 out of 5
"everything was good except the speacialty restaurants.. one of the restaurants we waited about 40 minutes for our food and finally decided to leave without eating. the buffet is your best option." – jadaf4i
53 out of 72 (74%) customers would recommend this product to a friend.
buffet on the beach Babi Beach Adult Pool Area
All Customer Reviews
1-4 of 62 reviews. Sort by
August 24, 2016
Excellent Purchase

We stayed at Paridisus Punta Cana. It was a beautiful resort with close access to the beach and pool. We had excellent service wherever we went. It had multiple restaurants to choose from but also had buffets for casual dress. We had a wonderful time and would love to return.

Babi Beach
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Bay City Texas
Age: 55-64
Travel: 1-2 trips/year

August 12, 2016
World-class Honeymoon Destination!

WOW! That's pretty much the simplest word we could sum up our honeymoon stay at Paradisus last week. The resort is absolutely HUGE and maintained better than any other residential, commercial, or type of property I have seen. There are always workers meticulously taking care of the gorgeous gardens and grounds they have there. They have golf carts constantly circling to take you to any part of the resort you need to go. We did the Royal Service which we usually don't do at these types of resorts. But this was well worth-it if you are a couple/adults only! You get VIP check-in and access to a very nice lounge. Our butler, Omar, was extremely friendly and helpful with assisting in making dinner reservations as well as asking what we would like in our mini-bar. The entire staff at this resort is the friendliest staff you will ever meet. They are funny and will go out of their way/above and beyond to ensure you are completely satisfied. The food is very good with a variety of options. Steak and Lobster were excellent!! We enjoyed La Palapa, Aqua, and The Grill the most. FYI a majority of the restaurants are outside so if that is not your thing then you might want to consider something else. However, I am always hot and thought I would hate this but there is a very nice ocean breeze at night and it ended up not being too bad at all. They invited us and other honeymoon couples to a special dinner on the beach which was like eating at a 5-star restaurant - very formal and professional in how they put this together! The rooms are very nice with breathtaking views. Cleaned well everyday! The nightly entertainment was fantastic! Lion King and Michael Jackson shows were phenomenal! If you are doing a plethora of research like I did for a trip to Punta Cana, strongly consider Paradisus. It is a huge, magnificient resort. The views are incredible and it's a great place to celebrate a special occasion.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: North Wales, PA
Age: 25-34

July 1, 2016
Food poisoning.

We arrived to the resort from the airport with no problems. All luggage in tow. We arrived to the Resort to wait over 4 hours to check in, which put us in our room at 6:30 p.m. We arrived at a little after 2:00 p.m. They just left us sitting in the main lobby area with 1 complimentary drink. Once we were in our room, we never met our Butler that we paid extra for and was told to eat at the Gabby Beach Restaurant which is a Buffet, I don't eat Buffet's. We ate and I became deathly ill. It was terrible, The worst food I have ever eaten in my entire life. The fruit is fresh and that was the only good thing they had. The Beaches are beautiful, and the resort is pretty. The room was O.K. and clean. We took cold showers every day. the Butler was a joke. They are supposed to set your dinner reservations and stock your fridge which does not cool. None of this happened. We ask to eat at restaurants and were told it was full. We are at Gabby Beach Restaurant twice. 13 restaurants on the resort. The food is bland and not good and it will make you sick. We were all sick throughout our vacation. I will never go back. Its a shame because the beauty is breathtaking. Everyone we talked to said they had a horrible experience checking in. Also, we paid extra for the Adult Only area. There were kids on the beach, and around us. We love Children, but we were not taking any of ours and paid more for Adult Only and did not receive this. Ridiculous. The up charges are not worth it.


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Overall Rating: 2
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Alabama
Age: 45-54
Travel: 1-2 trips/year

June 6, 2016
Paradisus worst customer service

Average resort with a stunning beach. Worst customer service. We witnessed managers taking the tips of the hard working employees. One manager Jorge even tried to shake us down for money. Stay away from this resort. My husband got very ill from eating in one of the restaurants.


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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: New York
Age: 55-64
Travel: 3-6 trips/year

Room Information

500 beautifully appointed suites all of which have a private bath, mini bar and an array of modern amenities. These recently refurbished suites also have a furnished terrace with sunshades. Each suite is also equipped with air-conditioning, cable TV, in-room safe, coffee maker, and iron with ironing board.

Room Details

Paradisus Junior Suite (JDX)
Hotel/Studio Unit Details

Luxury Junior Suite (JLX)
Hotel/Studio Unit Details

Royal Service Garden View Suite (Adults-Only) (JRG)
1 Bedroom Suite Details

What's to Love

All-inclusive everything: the cocktails, the grub, the utter luxuriousness of it all.

Royal Service - an exclusive boutique hotel within the resort, complete with butler service.

Squeezing every ounce of stress out of your bod with hydro-massages, facials & the private gym.

Feeling Zen with YHI Move classes that includes Prana, Power and Hatha yoga. Namaste.

Getting your craft on with classes for making cocktails, sushi, stained glass, candles and more.

The Kids Zone - water games & art workshops. For teens, DJ classes & mangrove tours.

 

What We'd Change

The resort at Paradisus Punta Cana is very large and spread out. And sometimes the wait for the shuttle is 15 or 20 minutes. But remember, waiting in paradise isn't a hardship.

 

Why You Should Go

Only 35 minutes from the Punta Cana airport. Your dream vacay will be here zippity zip.

Rally or beat the swim trunks off your opponent on four tennis courts. A little rivalry never hurt anybody.

You can tee off at the world-renowned Cocotal Golf & Country Club. Bring your A game.

In the surf, you can dive into kayaking, snorkeling and scuba diving (for certified drivers).

On terra firma, there are guided hikes, bike tours, a rock climbing wall, paddle tennis and more.

There's killer entertainment: live music, Latin & Dominican parties, but that's just the tip of the beachberg.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Banquet Facilities
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Wedding Services
  • Sauna
  • Steam Room
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Ping Pong
  • Bicycles
  • Horseback Riding ($)
  • 8 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Conference Facilities ($)
  • Beach Towels
  • Handicap Room Available
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Free Parking


Nearby Excursions & Attractions

  • Beach
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Motor Boat Rentals
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Shopping
  • Water-Skiing

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Paradisus Punta Cana

Playa Bavaro, Higuey

+809 687 9923

Hotel Description

Paradisus Punta Cana Resort: All-Inclusive Outrageous Luxury

Here, you'll get swept up in the sweeping coconut palms, delicious white sand, turquoise water and thatched-bungalow suites nestled in lush tropical gardens. If that's not enough to blow your hairs back, then the cuisine and drinks (both unlimited, of course), the stress-ousting spa, the water sports, the land stuff, and night time partays will plant a nonstop smile on your face. You won't know what hit you. Oh, but we do. It's called Beach Happiness.

At the Paradisus by Melia, the memories begin when you arrive.

Royal Service Features (for ages 18 and older only):

  • Personal butler service
  • Complimentary cell phone to call your butler, featuring unlimited, local minutes and incoming calls
  • Preferential reservations at spa, activities and excursions
  • Private Royal Service pools with valet service
  • Private Royal Service beach areas with valet service
  • A la carte breakfast and lunch in an exclusive Royal Service restaurant
  • Elegant VIP Lounge
  • Gabi Club/Gabi Beach restaurants only included for Royal Service and guests of The Reserve.


DINING

Whew, you better come with an empty stomach 'cuz the menu is epic. Savor everything from Mediterranean, to an Argentinian style steakhouse. Latin Fusion to Brazilian. Fresh seafood to fine dining at Passion by Martin Berasategui, a chef who's won seven Michelin stars. Mmmm.

Romantico
Type: Gourmet
Hours: Days vary, 6pm-10pm;
Description: Fronted by a flamingo pond, this a la carte dinner restaurant serves dishes such as lobster in mustard sauce and Chateaubriand. Reservations are required.
Dress code: Men are requested to wear long pants and collar shirts.

Vento
Type:
Mediterranean
Hours: Days vary, 6pm-10pm
Description: Mediterranean food served with a contemporary twist. Reservations are required.
Dress code: Resort elegant

Terra
Type: Steakhouse
Hours: Days vary 6pm-10pm
Description: Steakhouse. Reservations are required.
Dress code: Polo shirt with collar, shorts, jeans, dresses, skirts or similar clothes. Polo shirt with advertising and/or logo, beach sandals are not permitted.

Qi
Type: Chinese
Hours: Days vary, 6pm-10pm
Description: Chinese food. Reservations are required.
Dress code: Polo shirt with collar, shorts, jeans, dresses, skirts or similar clothes. Polo shirt with advertising and/or logo, beach sandals are not permitted.

Fuego
Type: Latin American
Hours: Days vary 6pm-10pm
Description: Latin fusion featuring fresh ingredients.
Dress code: Resort elegant

El Marino
Type: Seafood
Hours: Days vary, 6pm-10pm
Description: A la carte restaurant specializes in seafood, with both air-conditioned and terrace seating. Reservations are required.
Dress code: Men are requested to wear long pants and collar shirts.

Ciel
Type: International
Hours: Breakfast - daily, 7am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-10pm
Description: Offering an array of cuisine options.
Dress code: T-shirt, polo shirt with or without a collar, shorts, jeans, sandals, dresses and skirts.

Rodizio
Type: Brazilian
Hours: Daily, 6pm-10pm
Description: Brazilian-style cooked meats on giant skewers and sliced at table are the attraction at this a la carte restaurant. Hours subject to change. Reservations are required.
Dress code: men are requested to wear long pants and collar shirts.

Luna
Type: Grill
Hours: Days vary, noon-4pm
Description: Hours subject to change.
Dress code: T-shirt, polo shirt with or without a collar, shorts, jeans, sandals, dresses and skirts.

Vita
Type:
Italian
Hours: Days vary, noon-3am
Description: The resort's Italian restaurant, Vita, serves a la carte dinners with no reservations or dress code required. It is also open for a buffet lunch and features pizza in the afternoons and again from 10pm-3am.

Sakura
Type:
Japanese
Hours: Days vary 6pm-10pm
Description: Sakura offers Japanese teppanyaki dinners, with chefs grilling food to order. Reservations are required.
Dress code: Men are requested to wear long pants and collar shirts.

All hours are subject to change.

Restaurants operate on a seasonal basis. Depending on the time of year, some restaurants may or may not be open.



BARS/NIGHTLIFE

Okay, this place is swimming with bars - the lobby, the swim-up in the pool, and in a few of the nosh spots. The Red Lounge is also where you can throw down. But if you want rock star treatment, go for Royal Service where you can revel in the aahh-some of the Gabi Club Bar. All bars open at 9am and close at midnight. Time to kick it in paradise.



BEACHES AND POOLS

The resort sits on the insanely beautiful Bavaro Beach. In terms of cement ponds, it's serious Pool Mania - there are seven: the main lagoon style pool, the Royal Service pool (exclusively for adults - woot), The Reserve exclusive pool, two pools for the kiddies and a YHI Spa pool. Swoon-worthy.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Scuba diving (for certified divers)

Land

  • Beach volleyball
  • Tennis
  • Paddle tennis
  • Table games
  • Darts
  • Bocce ball
  • Bicycle tours
  • Guided hikes and jogging trail
  • Batting cage
  • Spinning
  • Rock climbing wall
  • Yoga and Pilates

Golf
Paradisus guests can play the world-renowned Cocotal Golf & Country Club. Also available are professional golf lessons, with the international team of Sol Melia Golf Academy instructors, and top-line, Callaway golf-equipment rentals.
Tee times can be reserved at the resort (subject to availability). Reservations are always required and prices are subject to change. Available:

  • Golf at Cocotal Golf & Country Club
  • Maximum handicap: 36
  • Golf cart & equipment (Use of cart is mandatory. Guests are allowed to use their own equipment.
  • Cart fee per person including local taxes
  • Golf clubs rental including local taxes

Melia Golf Academy:
Dedicated to providing students with the best, most efficient and concise teaching anywhere in the world, the Silver Sands Golf Academy is located right on the Cocotal Golf & Country Club and offers:

  • Individual and group lessons
  • Playing lessons
  • One, two or three-day Golf Schools
  • Take-home CD-ROMs
  • Special classes and rates for groups


INTERNET

Wi-Fi is available at the resort for an additional charge.

SPA SERVICES

Paradisus Punta Cana YHI Spa is an all-new, state-of-the-art, private gym offering massages, body and facial treatments, spa boutique and a spa salon, as well as a Health Club with equipment and personal trainers. Also on Sunday, meditation and massage classes are offered.
YHI Move
  • YHI Move Basic Yoga class: cost per person/hour
  • Prana Yoga (recommended for people with respiratory problems)
  • Power Yoga (balancing energy)
  • Hatha Yoga (improve your flexibility)


WEDDING/HONEYMOON

Paradisus Punta Cana offers wedding packages and services to make your day perfect. Let the "romance experts" at the resort take care of all the details while you sit back and enjoy your day.

CHILD CARE

The Kids Zone kids program for ages 1-12 includes walled gardens, action-adventure Jungle Gym, kids' mini-water park with slides and water features, overnight-camping experience, Surround-Sound cinema featuring kids' movie-time, game room equipped with PS3, XBox360 and Wii, mini-buffet and mini shop. Hours of operations: 9am-7pm. Mini Buffet (lunch): noon-2pm.
Babysitting services available at additional cost.

ADDITIONAL INFORMATION

Location
Located 35 minutes from Punta Cana Airport (PUJ) and 1.5 hours from La Romana Airport. Plaza Bavaro (shopping) is five-minute walk. A new shopping center, Palma Real Shopping Village, has recently opened with great restaurants, shopping, and entertainment. Stores include everything from cigars, clothing, gifts, jewelry and more. There is even a Hard Rock Cafe and a Tony Roma's. A shuttle bus runs every 2 hours from the resort. Manati Park (eco-park, with dolphin encounters) is 15 minutes away.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card or deposit is required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Minimum Stay
A 4-night minimum stay is required for travel Dec 23, 2016-Jan 2, 2017, Feb 17-Feb 25, 2017, and Apr 8-15, 2017.

Gay/Lesbian Friendly
Paradisus Punta Cana is a TAG-approved hotel, meaning that it is certified as gay-friendly. Non-discriminatory policies are enforced to provide diversity and sensitivity training for employees and to empower customers and employees to be "watchdogs" of its gay and lesbian business practices.



All hours, fees, amenities, information and services are subject to change without notice.
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