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Paradisus Playa del Carmen La Perla

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $989 All-Inclusive
Info Customer Reviews Questions & Answers

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over th ... More

Customer Rating 184 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.5
Room Comfort
 
4.8
4.6 out of 5
"My husband and I recently got married and booked paradisus La Perla for our honeymoon and everything FAR exceeded our expectations!! MY biggest thing when traveling is that the room is clean, and our r..." – youphoria
184 out of 209 (88%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.5
Room Comfort
 
4.8
4.6 out of 5
"My husband and I recently got married and booked paradisus La Perla for our honeymoon and everything FAR exceeded our expectations!! MY biggest thing when traveling is that the room is clean, and our r..." – youphoria
184 out of 209 (88%) customers would recommend this product to a friend.
LA Palpa resturant by the RS pool First dinner. Salmon was amazing Royal Srvice pool LaPerla Pool Poolside at the Paradisus!! Newly wed fun in paradisus playa del carmen We loved our Patio and used the Jacuzzi every night! April 2017 Bed Special gift from the Paradisus to celebrate our anniversay!! Paradisus Beach Beach View Me on the beach Swim up to rooms. April 2017 Beach view Paradisus La Perla 2016 View from entry area. Hotel View
All Customer Reviews
1-4 of 184 reviews. Sort by
June 15, 2017
INCREDIBLE EXPERIENCE!!!

I had no idea what to expect when we arrived to Playa del Carmen-- but I was so shocked when we arrived to the Paradisus La Perla lobby. This was was incredible. Absolutely beautiful. Once we arrived to the Royal Service lobby, I felt like I was in a dream. It smelled like fresh flowers. The staff were so genuinely nice. Once we saw our room, I was again shocked. It was gorgeous. The bathroom was huge and had so many amenities. The shower was like standing under a peaceful waterfall. The bed was huge and ridiculously comfortable. We had a jacuzzi on our balcony/porch (we were on the ground level) and it was so comfortable. As for the restaurants, Fuego was my absolute favorite... but we ate until we were stuffed each night. The restaurant exclusively for Royal Service guests was also excellent. The two adult only pool areas had the perfect balance of liveliness and relaxation. The beach was gorgeous and had chairs, umbrellas, and balinese beds for everyone. I can't wait to go back to this resort. It was the best week of my life!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Charlotte, North Carolina
Age: 25-34
Travel: 1-2 trips/year

June 13, 2017
A true paradise

A dream destination wedding trip for group of family and friends. Couldn't have been a better week of bonding with multi-generations of family and friends. A wonderful experience. We were all treated as royalty in this all exclusive resort. And with a start like this, I feel that it will be a life of happy ever after for the beautiful bride and most handsome groom!


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Overall Rating: 5
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Grapevine, TX
Age: Over 65

June 8, 2017
Not recommended

To say we were discouraged with our resort is an understatement. I had done an all inclusive once in Mexico and the service was impeccable. We expected the same out of this resort. First our swim up room that we paid extra for was not available. We let the staff know that it was our honeymoon and they said that nothing could be done for the night. We were put in a standard room with no ocean or pool view. We were told we'd be compensated for the room rate difference, but the money was not the issue. This was our honeymoon and we were looking forward to the room we paid for. Also, as soon as we arrived we were approached by a gentleman who made all of our dining reservations which was great, but then he offered us a free 4 day 3 night stay to use in the future. Thinking this was to make up for our room issue we of course agreed. After being told that this offer was free we were then told we had to attend a 90 minute info session, pay $49 and bring a major credit card. We already felt we had lost so much time so my husband and I decided to cancel. After canceling with the gentleman, he later slid a confirmation letter under our door for the info session. We chose to ignore the paper as we had canceled. Then we woke up the next morning to a phone call confirming our 90 minute info session. I again told the woman that we had canceled. She asked my husband and I to bring our confirmation paper to her. When we brought it she would not let us walk away without going to the info session. We continued to say no and felt nearly harassed. Finally we were able to walk away frustrated. We were given very little information as soon as we arrived to the resort. We spent our first 2 hours walking in circles as we could not find towels (which you need cards for and we were not given) and we could not find a quick stop to get food. One gentleman told us no food was being served and another told us we weren't dressed up enough for the buffet. Feeling discouraged we got room service. Some of the food we ordered was not available. Also, we were told room service was an additional $5. Every time we got room service my husband would pay $5 and note to the delivery people that the $5 was for the room service and added a tip on top of it. The last night we had to order room service because I got a virus and my husband went to pay $5 plus a tip, but the gentleman said the $5 was being charged to our room the entire stay. We were paying double every time we got room service during our vacation. We stay open minded during our vacation and hung by the pool. Not an hour into laying by this pool we were told we had to leave because we were not "royal" members. None of this information was made available to us. When we asked someone about it she said, "this is an all inclusive resort to royal members". FYI, in order to get all inclusive perks at this resort, you must be a royal member. I know the people at the resort are kind and work hard, but that was not an ideal honeymoon and did not come close to meeting our expectations. We will not return to Paradisus Playa del Carmen.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Boston, MA
Age: 25-34
Travel: 1-2 trips/year

June 5, 2017
Excellent experience.

This was my wife and I first all inclusive together as a married couple, we would could not have asked for a better experience than Paradisus playa del carmen, la perla which was the resort booked through Cheap Caribbeans. OVERALL WE GIVE THIS EXPERIENCE AN A+. We will make a point to come back next year with lots of friends.

Newly wed fun in paradisus playa del carmen
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: WISCONSIN
Age: 25-34
Travel: 1-2 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

One Bedroom Master Suite (Available beginning 12/23/17)
Hotel/Studio Unit Details

One Bedroom Master Suite Swim up (Available beginning...
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service Swim Up (Available...
Hotel/Studio Unit Details

One Bedroom Suite Royal Service (Available beginning...
Hotel/Studio Unit Details

One Bedroom Master Suite Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Suite Swim Up Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Master Suite Swim Up Royal Service (Available...
Hotel/Studio Unit Details

One Bedroom Suite (Available beginning 12/23/17)
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.

 

What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.

 

Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.



DINING

An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Fuego
Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.

Dress code:Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Hadar
Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Bana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Naos
Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Vento
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Mole
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.



BARS/NIGHTLIFE

Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Toji
Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.



BEACHES AND POOLS

This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind.

SPORTS/ACTIVITIES

The resort features a water sports concession on-site (fees apply) plus tennis.

INTERNET

Complimentary Internet access is available in the guest rooms.

SPA SERVICES

Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


WEDDING SERVICES

The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


ADDITIONAL INFORMATION

Location
Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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$550 in Resort Credits More
5 days, 4 nights
Travel Dates 8/20 - 12/22
Starting at $989 was $1399
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
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Travel Dates 2/11 - 4/30
Starting at $1279 was $1659
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