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Paradisus Playa del Carmen, La Perla

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over th ... More

Customer Rating 138 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.6
Room Comfort
 
4.8
4.6 out of 5
"Girls trip June 2016, suite was very nice, could use an update on living room furniture but bathroom, bed & kitchen areas were great. I would definitely come back with my husband." – Mikaboo01
139 out of 157 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.3
Dining Options
 
4.6
Room Comfort
 
4.8
4.6 out of 5
"Girls trip June 2016, suite was very nice, could use an update on living room furniture but bathroom, bed & kitchen areas were great. I would definitely come back with my husband." – Mikaboo01
139 out of 157 (89%) customers would recommend this product to a friend.
Beach View Hotel View We loved our Patio and used the Jacuzzi every night! LA Palpa resturant by the RS pool View from entry area. Beach view Poolside at the Paradisus!! Me on the beach Swim up to rooms. Paradisus La Perla 2016 LaPerla Pool Bed Special gift from the Paradisus to celebrate our anniversay!! Paradisus Beach Royal Srvice pool
All Customer Reviews
1-4 of 138 reviews. Sort by
September 18, 2016
Week in Paradise

Beautiful resort and staff very accommodating. This is definitely a pool focused resort so if the ocean is most important to you I wouldn't recommend. They have a beach but there are huge rocks within the swimming area and lots of seaweed.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Ohio
Age: 25-34
Travel: 1-2 trips/year

September 16, 2016

I love cheapcaribbean.com traveld with them multiple times what you buy is what you get no gimmicks at all! As far as the resort it was very clean well taken care of quality was there all the way around! I took my parents for their birthdays and I purchased the Rolyal Service well worth the price turndown service every night anything you need you get our butler was amazing took good care of us also! If you are looking to relax and enjoy your vacation without loud drunks or being too crowded then you need to get the Royal Service you won't regret it! Service is out of this world everyone is polite always smiling asking if you need anything always acknowledging you they are truly amazing! Food is very good we didn't eat anything that was not good overall it was amazing would say if you are going definitely try this place!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Austin, TX
Age: 25-34

August 26, 2016
Beautiful Resort - Best Vacation Ever!

Paradisus is just that. Paraiso...paradise! What an amazing experience. The entire staff was always helpful and kind. The food was the best we ever had at an all inclusive resort. The premium alcohol was absolutely spectacular. The Royal Service was awesome and the best way to be a guest at Paradisus - La Perla. The aromatherapy as you walk in and out of the Royal Service lobby was comforting. Our butler was very professional and always willing to help. He made the birthday celebrations very special 2 days in a row. The famous Passions restaurant was 5 star all day! Wow, what a fancy and delicious 7 course dinner. All of the restaurants exceeded my expectations but Passions was truly fine dining. The waiters at all of the restaurants were so patient, courteous and respectful. They always explained the menu and were willing to go the extra mile. Most importantly, they made sure you didn't have any food allergies. This resort is immaculately clean and super organized. The landscaping, the lobby, the stores, the pool, the fitness center - everything is spotless. The fact the adults only resort and the family resort are connected is pretty cool for the adult only guests that want to venture out and check out the other amenities and restaurants. This resort definitely set the tone and made the experience beautiful and romantic. The adult only royal service section was breath taking. The Spa services were perfect and relaxing. We enjoyed ourselves so much we will definitely be going back. Not just to in Mexico but we will visit other Paradisus resorts in different countries. There's a reason why they have 3 walls full of awards. They have earned them all!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Chicago, IL
Age: 35-44
Travel: 3-6 trips/year

August 18, 2016
NOT an Adults ONLY resort

I want to first start out by saying that I have used CheapCaribbean a half a dozen times, always booking an adults only all inclusive, and they usually get it right but NOT with this resort!!! 1st issue THIS IS NOT AN ADULTS ONLY RESORT AS THEY ADVERTISE. It is Very MISLEADING but this resort actually has two different named sections, one Adult, one Family but there is a "family restaurant section" area right in the middle that is shared!!! There is a warning sign upon entry from the family to adults only but they do not stop children from going to the adults only side. Although I do not have kids, I do love kids but do not want to be around them with lots of intoxicated adults. There is a very specific reason people book adults only trips and not a Walt Disney trip.There were kids everywhere, on both sides, every night for dinner and everyday all over the beach as well. The 2nd issue we had was the service. We booked a swim-up suite (that obviously cost extra) so we could have the freedom to chill right out the back of our suite to swim and drink from our own bar instead of going back and forth to the pool bar to get drinks. They were supposed to have 24hr room service and refill your bar anytime needed but on the 2nd and 3rd day mid-afternoon we were declined when we tried to order room service beer delivery. They had no problem the 1st day of our arrival, 2nd day declined, 3 rd day declined again so we had to go and speak to a manager to get them to continue with the services we had paid for with the all inclusive package. We always had to call to get our bar restocked as they do not do it automatically and it always took almost an hour every time we called room service. The best parts were the swim-up suite, the Spa and the restaurant Bana. It is not enough to make me ever book this resort again~!


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Overall Rating: 3
Value
 
4.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Houston
Age: 35-44
Travel: 3-6 trips/year

Room Information

Paradisus Playa del Carmen for Adults, features 394 elegantly-appointed suites, including 60 swim-up suites, the most of any resort in Mexico. All rooms include air conditioning, living area with sofa, modern bathroom with sensory tub and two rain showers, cable TV, daily-stocked mini bar and 24-hour room service.

Room Details

Paradisus Junior Suite
Hotel/Studio Unit Details

Paradisus Junior Suite Swim Up
Hotel/Studio Unit Details

Paradisus Junior Suite Royal Service
Hotel/Studio Unit Details

One Bedroom Suite Swim Up
Hotel/Studio Unit Details

What's to Love

Hanging with other beach-loving adults at this all-inclusive luxury resort.

Drinking deliciously yummy martinis at "M Bar." Cheers.

Unwinding from a relaxing day beachside. Dip in the Jacuzzi on your balcony if you want.

Upgrading room to Royal Service - luxury suites, private pool, Bali beds at the beach. So worth it.

Two full-time staff members that are dedicated to guests' experience, i.e., spoiling you rotten.

 

What We'd Change

Rooms are modern and comfortable but can seem dark. With all there is to do, you won't be in the room before dark anyway.

 

Why You Should Go

Once you land, you're just a short 45-minute from beachy bliss.

Lots of party-inspired classes - tequila tastings, wine tastings, tango lessons.

Zen-like activities, too. Pilates, stretching, meditation. Time to disconnect.

Booking time at YHI spa and melting into a massage, facial treatment or the plunge pool.

You can shimmy over to La Esmeralda. You've got access to their amenities.

Available Amenities

  • Tour Assistance
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Jacuzzi
  • Laundry Services ($)
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Tennis Court(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 9 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Snack Bar
  • Elevators
  • 11 Restaurants
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Spa ($)
  • Spa Services ($)
  • Safe Deposit Box - Front Desk
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Flat Screen Television
  • Beach Towels
  • Loungers at Beach and Pool
  • Tour and Island Information
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Evening Entertainment
  • Swimming Pool
  • Handicap Rooms (on request)
  • Connecting Rooms Available
  • Swim-Up Bar
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Doctor on call 24 hours
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Chichen Itza and Coba Ruins
  • Dive Shop(s)
  • Fitness Center
  • Kayaking
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Volleyball Court(s)
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Paradisus Playa del Carmen, La Perla

5a Ave, Equina Calle 112

+52 984 877 3900

Hotel Description

Paradisus Playa del Carmen, La Perla: Adults-only Luxurious All-Inclusive Eden

Cocktail-sipping adults will love lounging the day away at this stylish all-inclusive escape-haven. You'll swoon over the breathtaking setting with swaying palms and warm ocean breezes. The melt-your-stress-away spa with tons of treatments will take you to your Happy Place. Taste bud-slaying gourmet cuisine and oceans of water sports also await your undivided attention. Beach Citizens, this is paradise found.

At Paradisus by Melia, the memories begin when you arrive.



DINING

An epicurean bounty filled with Latin fusion, Mediterranean, classic French, traditional Italian, Mexican favs and enough comfort food to keep your palette satisfied. With 24-hour room service and a bevy of restaurants, you'll be able to nosh on just about anything you want.

Passions by Martin Berasategui
Type: Signature Gourmet
Hours: Daily, 6pm-10pm
Description: Seven Star Michelin Chef Martin Berasategui brings his world-renowned cooking to Playa del Carmen. The restaurant is open to all including non-guests and provides a retro-glamorous atmosphere. Guests will pay an additional charge to dine here. This surcharge applies for the 7 Courses menu tasting and does not include wine pairing. Reservations are required. Reservations are required.

Fuego
Type: Latin Fusion
Hours: Daily, 6pm-11pm
Description: Latin fusion bar treats diners to spicy ceviche and a raw bar in a trinity of dining options.

Dress code:Casual

The Grill
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm; Late-night snack-daily, 11pm-6am
Description: Italian-Argentinean grill with wood-fired pizza oven, and featuring a selection of Paradisus natural salads and a dinner menu.

Hadar
Type: International
Hours: Daily, 12pm-4pm
Description: Serving an international lunch and dinner buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

La Palapa
Type: International
Hours: Daily, 7am-11pm
Description: Exclusive Royal Service, a la carte restaurant highlighting romance with an enticing menu for continental breakfast and dinner, as well as an all day selection of snacks.

Bana
Type: Asian
Hours: Daily, 6pm-11pm
Description: Contemporary Asian dining experience features separate entrances for adults and families.
Located at La Perla. Children under 18 are allowed 6pm-8pm.

Naos
Type: International
Hours: Breakfast - daily, 6am-11am; Lunch - daily, 1pm-4pm; Dinner - daily, 6pm-11pm
Description: Serving an international buffet, featuring show cooking and on-the-spot, fresh-squeezed fruit juice area.

Vento
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: A distinctly Mediterranean dining experience that offers dining variety on a palm-filled outdoor terrace, private party dining room, and air-conditioned restaurant.

Mole
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Mexican contemporary cuisine starring a special "Live" quesadilla area "Tres Marias" style. Diners have three romantic options: private-room dining, air-conditioned restaurant and balmy outdoor terrace.

The Market
Type: Grill
Hours: Lunch - daily, 12pm-4pm; Dinner - daily, 6pm-11pm
Description: Mouth-watering selection of Paradisus Natural salads headlines the dinner menu at this Rodizio grill starring a wood-fired pizza oven and lovely outdoor terrace.

Hydro Grill
Type: International
Hours: Daily, 12:30pm-10pm
Description: Exclusive Family Concierge restaurant with private indoor bar and swim-up bar. Serving casual dining plus an all-day snack selection.

All hours are subject to change.



BARS/NIGHTLIFE

Grab a drink at any one of the swank spots at the resort. Wines, martinis, tequilas, Sake, beers, and cocktails flow freely. You've got fourteen bars to visit. Salud, beach lovers.

Red Lounge
Lobby bar and after-dinner lounge located at La Perla. Daily, 6pm-2am.

M Bar Martini & Wine
Located near Fuego and Passion. Robust wine cellar and exclusive themed martini selection. Daily, 6pm-10pm.

South Avenue Bar
Located at La Perla. Covered and open-air venue near restaurants buzzes with energy, events and music. Daily, 9pm-2am.

Sunset Snack Bar & Grill
Located in the pool area at La Perla. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.

Gabi Club Bar
Located at El Zocalo. Ultimate chill-out club features a bar with casual, chic elegance--serves finger food and cocktails. Evening entertainment. Daily, 11am-2am.

The following bars are open to all guests (families permitted):

Toji
Located at Bana, specializing in sake. Daily, 6pm-10pm.

Blue Agave
Located near Vento and Mole. Pre-dinner tequila and mezcal specialties, fully stocked wine cellar. Daily, 6pm-10pm.

North Avenue Bar
Located at La Esmeralda. Music-filled, outdoor-restaurant-area venue for listening, watching, talking and dancing. Daily, 9pm-2am.

Sunrise Snack Bar and Grill
Located in the pool area at La Esmeralda. Snack bar, grill and wet bar serving refreshing tropical cocktails. Daily, 9am-7pm.



BEACHES AND POOLS

This stunning spot sits on a private bay where you get to lounge on pristine sands with crisp blue water and not a care in the world. For some serious sunning spots, head to the glistening pools. Umbrellas, loungers and a refreshing swim-up bar are exactly what you had in mind.

SPORTS/ACTIVITIES

The resort features a water sports concession on-site (fees apply) plus tennis.

INTERNET

Complimentary Internet access is available in the guest rooms.

SPA SERVICES

Yhi Spa offers the ultimate in spa experiences in luxurious surroundings (fees apply). Daily, 8am-8pm.
  • Zen-like spa sanctuaries with indoor and outdoor treatment rooms
  • Gaia signature face and body therapies
  • Hydrotherapy aromatic baths
  • Body and facial treatments
  • Full service beauty salon


WEDDING SERVICES

The Glow Honeymoon Package is now complimentary when booking seven nights in ANY room category. The package includes:

  • In-room bottle of chilled sparkling wine
  • Luscious tropical fruit display
  • Rose petal turndown service one night during stay
  • 10% discount on spa services for the couple


ADDITIONAL INFORMATION

Location
Paradisus Playa del Carmen, La Perla is located on 5th Ave in Playa del Carmen, approximately 45 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon. A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel Apr 1-Dec 22, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 9/30 - 12/22
Starting at $679 was $1059
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Royal Service Jr. Ste More
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Travel Dates 9/28 - 11/2
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Royal Service Jr. Ste More
5 days, 4 nights
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