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Paradisus Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $669 All-Inclusive
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Dazzling Mayan-infused architecture. An off-the-charts, stress-smashing spa. Ginormous, glistening pools. All you can dr ... More

Customer Rating 310 Reviews
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.5 out of 5
"We stayed in June 2016 for 6 nights. Weather was perfect even though it was reporting thunderstorms all week (we had rain for one afternoon). We stayed on the adult only side of the hotel in the royal ..." – dazalexander
325 out of 365 (89%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.6
Beaches & Pools
 
4.6
Dining Options
 
4.2
Room Comfort
 
4.4
4.5 out of 5
"We stayed in June 2016 for 6 nights. Weather was perfect even though it was reporting thunderstorms all week (we had rain for one afternoon). We stayed on the adult only side of the hotel in the royal ..." – dazalexander
325 out of 365 (89%) customers would recommend this product to a friend.
Inside of the Main building Jr Suite with ocean view Laying on the beach. PARADISUS View from room Paradisus Cancun View from room Ocean & pool view from room Myan coffee Amazing pool side service View from our room Great view No words... Phtotoshoot proposal on beach Inside the resort View from room Our private cabana that looked out at the ocean view of the beach By avenue bar Bali Bed with ocean view Lobby Ocean view from room Center of Paridisus Our second view view from balcony and pool Near the beach Balcony view After they found out it was our anniversary, they decorated our room with rose petals! Poolside. Beach drinks Paradisus offers a FREE photo session with the family conceirge service option A little special extra sunrise view from our room Lagoon and Beach View from our room View from balcony At ther Paradisus resort beache Beautiful Aqua beaches View of Royal Service Pool The Hotel room Bathroom (Jr Suite) SKY RIDER Our first view At 5 am Sushi at Bana The beautiful beach was just a few steps out the door! One of the atriums
All Customer Reviews
1-4 of 310 reviews. Sort by
August 15, 2017
Great Vacation

We went to the Paradisus Cancun resort. We enjoyed the resort very much. We reserved a lagoon view room but the initial room we were assigned was in building #2 and looked out onto building #1.When sitting on the balcony we were staring at the people in building #1 and they were staring at us. If we leaned over the railing we could see the lagoon. We requested a room with a lagoon view rather than a building #1 view but could not be accommodated until the next day. We were tired after a long trip and did not want to negotiate for what we paid for. The beach was beautiful. The sand was white and the water was turquoise blue. The pools were 4.5 - 5 feet deep except near the pool bar. My 25 year old daughter got us drinks from the pool bar but needed help bringing them back to us because the pool was so deep. It was funny but it would have been nice to have a shallower portion of the pool where she did not need to stand on her tippy toes. The restaurants were good. The buffet is what you would expect from a nice resort. The Blue Agave was a great lunch option. The tacos were delish. Mole, Bana, and Fuego were excellent. We thought Enso was so so. The staff were excellent.The waiters at the pool and the beach were always available to get drinks and food. Overall we had a great experience at the resort.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: California
Age: 45-54
Travel: 1-2 trips/year

August 14, 2017
Great family Vaca

We have never done an all inclusive but with 2 teenage sons, 12 & 15, we thought it was worth a try.Glad we did! Resort was lovely though lobby area is warm during the day(we were there in July). There was some confusion with our room at check in so they gave us an upgrade which worked out well. Pay for a immediate pick up at airport. While people were being loaded onto buses and numerous stops, we were already at the resort and began check in. The location of the resort was great and there were bus stops in front of hotel when we wanted to venture out to shop or eat somewhere else...which was only once. There are amenities which, if we didn't ask about them, we would have never heard about them. Like using kayaks, paddleboats, sunfishes across the street at the marina. Great to keep teens and tweens occupied. Food was pretty good. Most all of the restaurants had generic go to's for kids and the buffet had lots of choices of every variety both breakfast and dinner. Fun to try bites of all kinds of new food! Room service was slow and food was cold but kids had fun ordering it. We hit the season when the sea turtles come up on beach to lay eggs. That was awesome and very peaceful. Mother nature is amazing! Always tons of towels around pool area.Tipping is expected so bring lots of $1's.Mini Fridge gets filled daily, though we had asked daily for diet soda only and that never seemed to work. They have an ice cream parlor open until 5-suggestion that they should stay open after dinner as an option for dessert for the kids. Bakery had same items and they were popular so mostly gone by early afternoon. There are always desserts on buffets and at restaurants thou...YUM Entertainment had a wide variety...some of the shows with skimpy costumes and provocative dancing would not be my choice for a family resort. But they had some music and native dancing that was awesome. We booked some off site adventures early and that saved a little money and helped give us down time to relax. But there are plenty of places to book right there in hotel. They will try to sell you a time share and if you can stick by your guns, you can get a free off site adventure but it did take several hours. We would definitely go back and recommend the Paradisus to friends and family.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: St. Louis, MO
Age: 45-54
Travel: 1-2 trips/year

August 13, 2017
Disappointed

I have chosen this resort because I don't want to through the process of dinner reservation every morning and keep up with the diner's time. I saw this resort and in the website from Cheap Caribbean never stated that restaurant reservation required. I traveled with 12 parties it is so difficult to make reservation for dinner. This is not the reason I am disappointed. I disappointed because Cheap Caribbean fault advertise in the website.


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Overall Rating: 2
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: TEXAS
Age: 45-54
Travel: 1-2 trips/year

August 11, 2017
Best vacation ever

Everything was beyond perfect! Rooms were so beautiful and comfortable. Food was awesome! Then, there was the service, INCREDIBLE! Everyone was so helpful and nice. The Paradisus was so clean. I had mentioned to me my husband how they are constantly cleaning everything. The resort was beautiful. Breathtaking views of the ocean and lagoon! We are already planning our next trip!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Amarillo, Texas
Age: 35-44
Travel: 1-2 trips/year

Room Information

Paradisus Cancun features 700 rooms distributed on 9 floors with a private terrace and magnificent views over the Caribbean and the lagoon.

All rooms offer safe deposit box, mini bar, IDD phone, pay per view and satellite TV channels, air-conditioned, internet access and private bathroom with hair-dryer.

Room Details

Paradisus Junior Suite Lagoon View
Hotel/Studio Unit Details

Paradisus Junior Suite Ocean View
Hotel/Studio Unit Details

Royal Service Paradisus Junior Suite Lagoon View...
Hotel/Studio Unit Details

Royal Service Paradisus Junior Suite Ocean View...
Hotel/Studio Unit Details

Family Concierge Junior Suite Lagoon View
Hotel/Studio Unit Details

Family Concierge Junior Suite Ocean View
Hotel/Studio Unit Details

What's to Love

All-inclusive everything: the cocktails, the grub, the utter luxuriousness of it all.

Delish treatments like stone rituals, exfoliations & messages/facials that feature organic goodies.

Kids Club - supervised fun for munchkins between 5-12 so you can take that necessary breather.

Royal Service - a luxury boutique hotel within the resort that caters to your every whim.

Family Concierge - more perks, plus a walkie talkie/cell to call the staff at any moment.

Snorkeling on a gorgeous coral reef and ogling at the sea critters.

 

What We'd Change

Paradisus Cancun is a massive resort, but it can get a bit crowded. Fortunately, there's enough to do, as well as huge pools and a beach to allow everyone their own comfy bubble of space.

 

Why You Should Go

Only 15 minutes from the airport. Your Mexico dream vacay will be Mexi-Going ASAP.

The resort has its own 9-hole, par-3 golf course with FREE green fees. (Yes. Free.)

Mayan ruins are about an hour away if you're up for some antiquity.

You can hit the shimmering ocean with a Sunfish, canoes, water bikes & oodles more.

Breathe deep with Tai Chi & meditation, hit the fitness center or take Spanish classes. Ole!

Tennis courts are here and waiting for your A game. Bring it.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Parking
  • Spanish Lessons
  • Arcade
  • 9 Restaurants
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Canoes
  • Elevators
  • Conference Facilities ($)
  • Yoga
  • Spa Services ($)
  • Golf (included)
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Meditation Garden
  • Honeymoon Packages ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Chichen Itza and Coba Ruins
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Paradisus Cancun

Kukulkan Boulevard Km 16.5 , Zona Hotelera

+52 998 881 1100

Hotel Description

Paradisus Cancun: All-Inclusive and All Waiting For You

Dazzling Mayan-infused architecture. An off-the-charts, stress-smashing spa. Ginormous, glistening pools. All you can drink and eat. All resting on pearly-white sand. All waiting for you. Was that a "yes, please," we just heard? Thought so.

At the Paradisus by Melia, the memories begin when you arrive.



DINING

Beach lovers, it's Foodie Central. Nosh on everything from Mediterranean to Mexican. Pan Asian to Italian-Argentinean inspired. And dine like rock stars at Tempo, where a six star Michelin chef cooks up some mighty fine eats. Dig in.

Noas
Type:
International Buffet
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: Enjoy sumptious International lunch and dinner buffet featuring show cooking and fresh juice area.
Dress code: Casual.

Vento
Type: Mediterranean
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Features Mediterranean dining with wood-fire pizzas and fresh pasta.
Dress code: Casual.

Tempo By Martin Berasategui
Type:
Gourmet
Hours: Dinner - daily, 6pm-11pm
Description: Gourmet cuisine by 6-star Chef Martin Berasategui in an adult-only setting. Available for an additional charge.
Dress code: Elegant casual. Gentlemen are requested to wear long trousers and a collared shirt.

Bana
Type: Asian
Hours: Dinner - daily, 6pm-11pm
Description: Contemporary Asian dining experience with sushi and Asian fusion cuisine. Located in the Zen lobby.
Dress code: Casual.

Market Grill
Type:
International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Featuring Italo-Argentinian cuisine and prime cuts on a lovely terrace.
Dress code: Casual.

Mole
Type: Mexican
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Serving contemporary Mexican cuisine.
Dress code:
Casual.

Blue Agave
Type: Mexican
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Featuring scrumptious tacos and local hand-made delights.
Dress Code:
Casual.

La Palapa
Type: Gourmet
Hours: Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: Exclusive for Royal Service guests, this adult-only restaurant features a la carte entrees, salads and chef specialties.
Dress Code: Casual.

La Perla
Type: International
Hours: Breakfast - daily, 6:30am-11am; Lunch - daily, noon-6pm; Dinner - daily, 6pm-11pm
Description: International buffet serving seafood specialties and steaks poolside.
Dress Code:
Casual.

All hours are subject to change.



BARS/NIGHTLIFE

Put on your party pants because these drinkin' spots are haute. Hit the beach bar, then the swim-up bar in the pool. End the night at the Red Lounge to showcase your dancin' skillz. Drink up.

Toji Bar
Asian-inspired cocktail lounge. Daily, 5pm-midnight.

Avenue Bar
Offering delicious cocktails and snacks. Daily, 10am-5pm.

Swim-Up Bar
Swim-up bar located at the South pool. Daily, 10am-5pm.

Red Lounge
Exclusive to Red Level guests. Daily noon-5pm.

Coco's Bar
Beach bar. Daily noon-5pm.



BEACHES AND POOLS

Palapas on sugar-white sand await your weary bod at this rockin' resort that overlooks the Nichupte Lagoon and the Caribbean. Want more? How about two shimmering pools that are nearly as long as the resort? One pool even has an area for the kiddos. You're welcome.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Beach sports
  • Pool sports
  • Kayaks
  • Paddle boarding

Land

  • Fitness center
  • Stretching
  • Jogging
  • Meditation
  • Tai Chi
  • Art classes
  • Spanish classes
  • Games and contests

Golf
Paradisus Cancun has its own 9-hole, par-3 golf course, with rental carts and equipment available. Complimentary green fees are a part of the all-inclusive package. Daily, 7am-3pm.



INTERNET

Guests enjoy complimentary Wi-Fi access in the resort's public areas as part of the all-inclusive package.

SPA SERVICES

YHI Spa, one of the most prestigious in the world, offers a variety of ways to relax and unwind for an additional charge. Daily, 8am-6pm.
  • Massages
  • Spa pool
  • Stone Rituals
  • Exfoliations
  • Body wraps
  • Hydrotherapy
  • Manicures
  • Pedicures


WEDDING/HONEYMOON

Paradisus Cancun is the perfect place to say, "I do!" Let the resort's wedding specialists take care of all the details, so you can rest assured, you're dream wedding will come true. For more information, please contact the resort directly.

CHILD CARE

The Mini Club offers supervised activities for children ages 5-12. Daily, 9am-5pm.

ADDITIONAL INFORMATION

Location
Paradisus Cancun is located 15 minutes from Cancun International Airport (CUN) and 17 minutes to downtown Cancun.

Check-In/Check-Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for arrivals Dec 26, 2017-Dec 31, 2017.
A 4-night minimum stay is required for arrivals Aug 2, 2017-Dec 22, 2017 & Feb 15, 2018-Feb 19, 2018 & Mar 25, 2018-Mar 31, 2018.

All-Inclusive Policy
The All-Inclusive Program/Plan finishes at noon on the day of departure. In the event of a lost bracelet, an additional charge will be applied to your account. Return your bracelet to the Front Desk before noon the day your plan expires. Otherwise, an extra day will be charged to your bill.

TAG Approval
Paradisus Cancun is a TAG-approved hotel, meaning it is certified as gay-friendly and enforces non-discriminatory policies, provides diversity and sensitivity training for employees and empowers customers and employees to be "watchdogs" of its gay-and-lesbian business practices.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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