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Ocean Riviera Paradise

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is ... More

Customer Rating 62 Reviews
Value
 
3.8
Service
 
3.3
Beaches & Pools
 
3.5
Dining Options
 
3.7
Room Comfort
 
4.0
3.7 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
43 out of 65 (66%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.3
Beaches & Pools
 
3.5
Dining Options
 
3.7
Room Comfort
 
4.0
3.7 out of 5
"We loved the resort. It is brand new so has some bugs to work out. One suggestion we have is to not close the pool bars at 5. That was a big disappointment to us. But the bars and bartenders are all gr..." – Casey1
43 out of 65 (66%) customers would recommend this product to a friend.
Pool by the beach Beach/Pools The Room Dessert
All Customer Reviews
1-4 of 62 reviews. Sort by
June 24, 2017
Ocean Riviera Paradise

The overall experience was very good. Transfer from the airport was easy to find and the driver got us to the resort safely. The check-in went smoothly. The resort guide was courteous and not pushy when we declined the upgrade and tour. The appearance of the resort and our room was excellent. There were some minor pavement problems from settling and one elevator didn't work but neither presented a problem. The staff was courteous and if there was a problem they tried to resolve it quickly. The food was excellent and most bars were not overly crowded. The beach and pool areas were kept pretty clean. The maid service was OK. There were some things overlooked from time to time but they were resolved quickly. The room was very, very nice. We did two excursions from the resort through AMSTAR. The dolphin experience and snorkeling tour was excellent. I can't say enough about the AMSTAR staff. We dealt with Hugo and he treated us like family. From the excursions to the transfers to general questions about the resort, he was excellent. Now for the problems. The reservation process for specialty restaurants needs to be completed revamped. You couldn't make advanced reservations. I went to the Japanese restaurant. People started to lineup at 3:15. The doors opened at 3:30. They didn't start to take reservations until 4:00 and I didn't get out of there until 4:40. Not good. The pool and pool bars closed at 5:00. They need to stay open longer. The ocean area is very rocky with large boulders. Not good for swimming or wading. We were on the fourth floor with a view of the pool and side view of the ocean. There was no roof over our balcony like there was on the first, second and third floors. You couldn't sit outside on the balcony when it was raining. The tiles used in the resort hallways and rooms were very slippery when wet both from the rain and water from the pool area. I saw three people slip and fall because of wet tile and people wearing sandals. I'm sure this is the same at all resorts, but all inclusive should mean all inclusive. You shouldn't have to upgrade to get better alcohol or food. These were just minor problems compared to the overall experience. The resort was very nice as well as the staff. I would definitely return.


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Overall Rating: 5
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Pennsylvania
Age: 55-64
Travel: 1-2 trips/year

June 21, 2017
Not a Great Choice!

The appearance of the resort was very nice. However it was poorly constructed when you get into the facility. Our room was hot the entire time. We asked for maintenance to come look at the AC. It took them 2 days to get there. They pulled out a very dirty air filter, washed it and put it back in. The room remained hot. The stairwells were all wet all of the time and made it very slippery. The humidity in the rooms was so high the papers were wet by the end of our trip. The pools were nice. However the swim up bars closed at 6:00. Well all the bars besides the beach bar and the front entrance bar (about 1/2 mile apart) closed at 6:00. For an all inclusive resort it was very difficult to get soda, drinks, etc. Restaurants were pretty good. Breakfast was the best. Service was poor. Limited English speaking service providers. Typically served you once and never came back. Excursions we went on were fabulous!


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Overall Rating: 3
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
1.0
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From: Waco, Texas
Age: 35-44
Travel: 1-2 trips/year

June 21, 2017
AMAZING!

I highly recommend this hotel! Amazing grounds, food, service, and pools! Can't wait to go back!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Atlanta
Age: 45-54
Travel: 1-2 trips/year

June 20, 2017
Large Resort w/Something For Most Everyone

My adult family of 6 stayed at ORP (Eden) from June 1-10. For a point of reference, we've vacationed at over a dozen (different) AI resorts, mainly in the Riviera Maya; i.e., Ocean Coral, Iberostar Paraiso, Barcelo Palace, Palladium, Bahia Principe, RIU. We've enjoyed every resort ever visited, mainly because of extensive research beforehand. (Are we traveling alone? If traveling w/others, how many and what ages? Do we want a smaller, more compact resort or larger... quiet or active? Is it acceptable to be isolated or do we want to be in close proximity to a town/outside excursions? How's the beach?) This is our opinion - ORP is roughly 6 mo. old; They're still figuring a few things out. If we had to complain, we felt they could improve in these areas: *More personnel in restaurants and bars *Check-in, upon arrival, took 1 1/2 hrs. w/only 1 couple in line ahead of us. Ridiculously slow! *Inconsistency of alcoholic beverages from bartender to bartender *Customer service of a select few employees who were just not happy to be working However, none of the above came close to ruining our trip! Rooms - 3 standard (Eden section). All were lovely and cooled to everyone's satisfaction. Maid service was different for each room and was excellent! Restaurants - We found the food and service to be wonderful at Blue Moon, Italian and Teppanyaki. In our opinion, the main buffet was delicious and had more than enough options for breakfast and dinner. Our service at the buffet varied, but was good overall. The sushi and crepes were both a hit for a quick snack. FYI - We are firm believers in tipping. Most employees are very hard working and eager to please, and we feel good about showing them our appreciation. Pools - The majority of our time was spent at the El Beso (Adult) Pool, and we had a blast! Lots of activities to participate in, or just watch. Also loved the live poolside music. We had absolutely stellar poolside service by Marisol Cordova who was busy non-stop and always friendly and smiling. Ocean/Beach - We had no problem finding chairs. We generally use the ocean more to get our feet wet, than to swim in, so the rocks didn't bother us. But we do like to walk the beach, which you are able to do, in both directions. Entertainment Staff - Top notch. (Shout out to Oscar and Rihanna!) The entire team seems dedicated to making sure others are enjoying their vacations and seem to truly have fun at the same time. This resort is lucky to have you! In summary... We were looking for a lively (but not out-of-control party scene), larger resort w/several bars/restaurants, pool options, entertainment day/night and a sports bar/night club. The ORP had all of that, plus the added bonus of the ice cream and coffee shops. We felt that this resort offered tons of options w/something for most everyone. ORP was the perfect fit for our family vacation and we had a great time! We won't hesitate to recommend and will definitely consider a return visit.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Minnesota
Age: 45-54
Travel: 1-2 trips/year

Room Information

974 rooms with free Wi-Fi, room service from 11am-11pm, in-room safe, mini bar stocked daily with water, soft drinks and beer, iron/ironing board, coffee maker, living room with a sofa bed, TV with international channels, terrace/balcony, bathtub and shower, vanity mirror and hair dryer.

Room Details

Daisy Jr. Suite
Hotel/Studio Unit Details

El Beso Jr. Suite (Adults-Only)
Hotel/Studio Unit Details

Eden Jr. Suite
Hotel/Studio Unit Details

El Beso Jr. Suite Swim Up (Adults-Only)
Hotel/Studio Unit Details

Privilege Jr. Suite (Available Until Dec 23, 2017)
Hotel/Studio Unit Details

Privilege Jr. Suite Swim Up (Available Until Dec 23, 2017)
Hotel/Studio Unit Details

What's to Love

All-inclusive - 24-hours a day you get all domestic cocktails, meals, snacks, & activities you want.

Dreamy vacay spot in Riviera Maya - where the sands, waters and sunshine are your beachvana.

Four splish-splashing pools - one just for kids, but all have bar service. Drinks for everyone.

Booking a Privileged room gets you perks like private lounge, butler service, & an exclusive pool/beach.

Get pampered with an outdoor massage at Despacio. This kind of luxury you deserve.

 

What We'd Change

You won't want to change a thing at this upscale and modern resort. It's ideal for singles, couples or families.
 

Why You Should Go

A short 50 minutes from the airport and you'll be sipping frothy cocktails beachside.

Daisy Club and the Teen Club offer activities, games, a waterpark, video games & more.

Diving courses for all levels, excursions to Mayan cenotes, coral reefs, & watersports available for a fee.

The Blue Team creates all the daytime/nighttime entertainment. Might as well join in.

Three tennis courts & a multi-purpose court for those wanting to get all sporty.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Daily Maid Service
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Scuba Diving ($)
  • Ping Pong
  • Nightclub/Disco
  • 10 Restaurants
  • Bowling
  • Teen Club
  • Beach Towels
  • Snorkeling ($)
  • 12 Bars/Lounges
  • Spa Services ($)
  • Wedding Services ($)
  • Room Service
  • Wireless Internet
  • Watersports Center ($)
  • Tennis Courts
  • Fitness Center
  • Tour and Island Information
  • Swim-Up Bar
  • Pool/Beach Bar


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Shopping
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Riviera Paradise

Manzana 020, Lote 007-1 Municipio de Solidaridad

+52 998 287 2100

Hotel Description

Ocean Riviera Paradise: Dreamy All-Inclusive For You & The Family

You ready to do some serious beachfront lounging? The kind of resort where cocktails are delivered to you, guacamole is at your beck and call and the kids are off frolicking in their own dreamy paradise, the kid's club. Awwww. Sounds pretty fantastic, plus you can hit the spa later to rejuvenate your spirit. Best part - you'll be sunning in the heart of the Riviera Maya, with gorgeous beaches, bright waters and at a resort where it's all included just for you. The modern, chic decor add to the ambiance of this luxury retreat. Time to dive in, beach lover.



DINING

You've got a feast of flavors to savor, with cuisines ranging from Mexican, Italian, Asian, plus all-American favs like steaks, hamburgers, and seafood. For an after dinner treat or to cool off during the day, hit the ice cream parlour. Refreshingly yummy.

Amaranto
Type: International cuisine
Hours: Continental breakfast - daily, 6:30am-7am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 6pm-10pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night.

Villa Marina
Type: International cuisine
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily, 1pm-4pm.
Description: Buffet restaurant serving international cuisine, with cooking stations, culinary corners featuring specialties from different countries and themed dinners at night. Located in the pool area. *Some dishes may cost extra.

La Locanda
Type: Italian
Hours: Dinner - daily, 6pm-10pm.
Description: A la carte restaurant offering a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines.

Margarita
Type: Mexican
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant offering an extensive selection of Mexican dishes.

Blue Moon
Type: Romantic (adults-only)
Hours: Breakfast for El Beso guests - daily, 8am-11am; Dinner - daily, 6pm-10pm.
Description: An adults-only restaurant in a romantic setting, featuring signature cuisines.

Sakura
Type: Asian
Hours: Dinner seatings at 6pm, 7:30pm and 9pm.
Description: Asian cuisine with Teppanyaki grills.

Steak House
Type: Steaks
Hours: Dinner - daily, 7pm-10pm.
Description: A la carte restaurant specializing in grilled meats.

Pez Vela
Type: Beach grill
Hours: Snacks - daily, 11am-5:30pm; Dinner - daily, 7pm-10pm.
Description: Enjoy delicious snacks on the beach, and at night, a la carte cuisines for dinner.

Route 66
Type: American
Hours: Dinner - daily, 5:30pm-10pm; Late night snacks - daily, 10pm-6:30am.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Privilege
Type: Exclusive for Privilege and H10 Premium guests
Hours: Breakfast - daily, 7am- 11am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6pm-10pm.
Description: American a la carte restaurant with a 1950s and 1960s atmosphere, plus a Food Truck that specializes in hamburgers, BBQ and more.

Mike's Coffee
Type: Coffee Cafe
Hours: Open daily
Description: Specializing in tea, coffee and cakes, as well as offering a wide range of smoothies and malted beverages.

Ice Cream Parlour
Type: Ice Cream
Hours: Open daily

All hours are subject to change.

Dress code: bathing suits and bare feet are not permitted. We kindly request that gentlemen wear shirts with sleeves.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day. In fact, 24-hours a day. Drink up.

Lobby Bar
Open daily.

Piano Bar
Open daily.

Eden Snack Bar
Open daily.

El Beso Snack Bar
Open daily. Located at the South pool.

Daisy Snack Bar
Open daily. Located at the kid's club area.

Beach Bar
Open daily.

Disco Bar
Open daily.

Mike's Coffee
Open daily.

Swim-Up Bars
Open daily. Four swim-up bars for service at the pools.



BEACHES AND POOLS

This sunshiny, beachy oasis is in the heart of Riviera Maya where the white sands glow and the blue waters glisten. This dreamsicle also includes four pools - one for children, one with a water playground and all with swim-up bars.

SPORTS/ACTIVITIES

Water

  • Non-motorized watersports

Available for an additional charge:

  • Scuba diving
  • Snorkeling
  • Catamaran
  • Parasailing

Land

  • Fitness center
  • Tennis (3 courts)
  • Volleyball
  • Multipurpose court
  • Beach activities
  • Aerobics
  • Bowling Alley
  • Ping pong
  • Jungle Walks
  • Casino

Golf
Golf courses are available for play near the resort.



INTERNET

Ocean Riviera Paradise offers complimentary Wi-Fi access throughout the hotel.

SPA SERVICES

Despacio Spa Centre offers a wide range of services that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Beauty Salon
  • Massages
  • Skin treatments
  • Bridal spa treatments


WEDDING/HONEYMOON

The white, sandy beaches, magnificent gardens, and sweeping hotel terraces will ensure that your ceremony is both romantic and original. Please contact the hotel directly for more information about services and packages.

CHILD CARE

Ocean Riviera Paradise includes both a kid's club and teen club.

Daisy Club - geared for children 4-12 years old. Activities include: children's water park, playground, game room, bowling alley, mini-disco, themed days like pirate's day, kids Olympics, dancing games and more.

Teen Club - geared for teenagers 13-17. Activities include: videogames with PlayStation and Xbox, Movie screening room, foosball, mini-pool table, board games, beach volleyball, beach football and more.



ADDITIONAL INFORMATION

Location
Ocean Riviera Paradise is located 50 minutes from Cancun Airport (CUN), and a 10 minute drive from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.

Minimum Stay
A 3-night minimum stay is required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
  • Daisy Junior Suite
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5 days, 4 nights
Travel Dates 8/8 - 10/31
Starting at $589 was $909
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
Swim Up (Adults-Only) More
4 days, 3 nights
Travel Dates 6/29 - 8/20
Starting at $709 was $1139
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 11/1 - 12/23
Starting at $749 was $1179
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 1/2 - 1/31
Starting at $789 was $1359
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5 days, 4 nights
Travel Dates 2/1 - 3/31
Starting at $889 was $1399
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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Need Assistance?

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(800) 915-2322
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All Mexico - Riviera Maya Resorts