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Imagine gliding through clear blue waters, around a tropical reef teeming with
colorful fish. Picture yourself explorin
...
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Imagine gliding through clear blue waters, around a tropical reef teeming with
colorful fish. Picture yourself exploring the wonders of a Mexican cenote, an
underground source of water. These adventures, and others, are waiting for you
at the Ocean Coral & Turquesa Resort.
Less
"Have a great experience...... Would go back anytime......great customer service and very clean hotel......just wish I would go for a longer time...." – Snowbuinny
211 out of 246 (86%) customers would recommend this product to a friend.Read All Reviews
"Have a great experience...... Would go back anytime......great customer service and very clean hotel......just wish I would go for a longer time...." – Snowbuinny
211 out of 246 (86%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
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May 11, 2013
i like it.
the price is right,the food is good,the view is espectacular,service is great ,biig thanks to Osvaldo He did great thanks everyone we are going back asap.
This was our first trip together and we loved it !! The resort was amazing the staff was great, the drinks and food couldn't have been better !!! We will sure return !!
This resort is absolutely gorgeous. Beautiful blue water, great food, awesome service. It was a perfect get away for our honeymoon! Our only complaint was the beds were a bit firm and the items in the hotel shop were extremely pricey. $25 for sunblock?!! But with the resort 20 min out, it's really the only place to go. On a positive note we were extremely pleased with this resort and the service provided by Cheap Caribbean once we arrived. They helped us once we landed in Mexico, helped book a dolphin excursion, and with checkout. The resort and location was great and our booking experience with Cheap Caribbean couldn't have been better. Already decided to go through Cheap Caribbean for a group summer vacation in the summer of 2014. We're thinking St. Thomas or Jamaica!!
Nice resort. Grounds are beautiful, the staff was friendly and helpful when needed. The room was OK, a little leak in the bathroom ceiling but nothing serious. The picture window looking into the bath from the sleeping area of the room was a little odd, never had a room with that feature. Beach had seaweed but it was cleaned frequently and otherwise beautiful. We didn't use the pools but they were sparkling. Food and drink were comparable to other all-inclusives we've been to. The only con was the H10 premium pitch and even that wasn't too bad. I told the rep. we weren't interested and he didn't push it. All in all the resort was as advertised and the price was right.
From:Pittsburgh, Pa Age:45-54 Travel:1-2 trips/year
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Can you answer these questions?
45 questions, 248 answers.
do you offer senior citizens discounts on vacation packages3 answers
2 years, 27 months ago
lisa
We do not currently offer senior citizen's discounts, however we are currently running a special for the Riviera Maya with promo code RIVMAYA100 to take $100 off your vacation package for travel now through June 30.
KateCC
The Ocean Coral H-10 website has senior specials!
mattinmpls
They really don't!
Higrader
Is the beach rocky?12 answers
2 years, 26 months ago
BarryNJ
This resort has a white sand beach, but there are also coral formations so there is the possibilty for coral to wash up on the shore.
JenCC
Not at all. It was very nice.
burton98
Not at all
stat
No, it was sandy. We stayed at a nearby hotel a few years earlier and the beach was very much a coral reef beach, but this beach was sandy. There was a lot of seaweed, and no shells at all.
Janna13
not a rock (or seashell) on it!
lduha
Not Rocky but does not have the beautiful turquise water like other parts of Mexico.
Anonymous
No it's beautiful soft beaches on Paradise Island.
Sundai
no rocks...little waves...just beautiful
joweeep
The beach is not rocky - nice white sand. There is a lot of seaweed washed up on shore, but does not interfere with your ability to walk along the beach or swim. The water drops off fairly quickly but you can still wade out about 30-40 feet before it reaches your waist. Gentle waves on the beach because it's protected by the reef about 1/2 mile out.
RockyMtnSunseeker
The beach was pure powder. I live in Miami and its nicer than South Beach by far!!!
acpo2000
No - it is very fine, powdery white sand. Seaweed does wash up daily, but the resort removes it from the beach.
Nashvegasduo
no the beach was not rocky, and in the water it was nice and sandy too! no problems with rockiness like up in cancun
msikes84
Food11 answers
How is the food? I have heard bad reviews that the food is horrible
2 years, 26 months ago
BarryNJ
I never stayed at this resort. it ooked nice from the outside though.
LauraH
This resort offers 7 restaurants to choose from with the standard all-inclusive plan and none of them require reservations. The dining options include everything from Asian, to American, to Italian cuisines. With this much variety it would be hard to be unsatisfied.
JenCC
I am a fairly picky eater but found there to be plenty of options for food and didnt starve on vacation. However, I cannot say I gained weight it was that good but I didnt go hungry. There was always something you could find and at dinner if we visited the al la carte restaurant and there wasnt anything on there I found I liked, it was nice to know we could go to the buffet and find something there.
burton98
We found the specialty restrauants offered very good selections. The buffett breakfast was good with them making on demand omelets and eggs to order. The rest of the buffett food was ok.
stat
The food was not good, there was no real variety. We expected to have some wonderful seafood since staying at a beach resort, and the only seafood or steak options were priced above and beyond the 'all inclusive', and the price was right around $40 for a small lobster tail or a small steak. The food was great at our last resort, 5star presentation as well.
Janna13
food was very good for an all inclusive.......fresh, tasty, well cooked. we ate at the buffet, the beach buffet, and 3 of the specialty restaurants and all was good.
lduha
Not worse or better than other all-inclusives I've been to. Some are quite good like the Villa Marina and others quite horrible like the italian restaurant!
Anonymous
The breakfast and lunch buffets had some decent things as long as you weren't too picky, some things were pretty bad though. Could've been better overall. Snack bars were open all day and had typically junk food/fast food. Didn't eat at the buffet for dinner (wouldn't), but tried most of the restaurants open only for dinner. They were much better in quality and service.
DetroitSMX
Food was amazing! And, the finer resturants no extra charge, first come first serve basis. I talked to alot of people in airport who hated there resort. They could not give you enough, and if you could not find what you like, I can't even imagine that!!
Trudi
The food was okay but nothing to rave about. However, if you go with the Privilege Package eat ther every night. The food was 4-Star.
dholiver409
the food was nice, the buffet had alot of fish, but there are other a la carte resturants, like an italian, japanese with a hibachi show, and a place for simple steak and potatoes! also u can get regular burgers and fries by the pool! i loved the food...
joweeep
I found the food provided at the main meals to be good. Certainly comparable to other resorts at which I have stayed.
The "restaurant" choices were fine. I think some people expect to get "real" Italian or Japanese at an all-inclusive resort in Mexico. (Which I think is an inherently flawed expectation.) I heard both positive and negative reviews about the same "restaurants," so I think it becomes a matter of taste and expectation.
DCvacationer
How expensive was the ground transportation, from airport to resort?11 answers
2 years, 24 months ago
Karey
$40 dollars max. They charge you about $40 to the hotel, and we payed $32 back to the airport.
Sundai
Not sure was included in package, which was very convienent!
Trudi
$80 USD for round trip vouchers through Olympus Tours.
GoBuckeyes
Our shuttle was included in the "all inclusive" deal, however the resort stated a taxi to Cancun airport would be about $50 - $70 USD.
Nashvegasduo
we paid $120 round trip private van. I think it held up to 6 people.
2timesayear
$45.00 per person round trip. It's a real good deal.
SGTMAJ
When we booked our trip, transportation to the resort and back to the airport at end of trip were both included with the trip cost. Ask the call taker about that before booking for sure.
GMAF
the airport shuttel to the resort was included in the cheap caribian package, both ways.
if you take a taxi it would be about 20.00
MECAVANAGH
Use the transfers offered by CheapCaribbean.
Pete1
This was included in our package.
ajwoods
From the airport or just going into Cancun cost about $15/person one-way for a taxi.
dmdohmen
Is the Privilege Service worth the extra $300+11 answers
It seems just for easy check in/out, premium drinks, priority seating at resaraunts I need to pay $300+. What are your thoughts?
1 year, 23 months ago
The Rock
We paid for the upgrade. It is pricey, but we found it to be worth it. The dinner reservations were a MUST unless you like eating real late, and the premium drinks were nice. It sucks you have to pay extra for this, for sure, but If you don't mind parting with the cash, do it. Worth it in the long run to make a better trip.
GMAF
we didn't do it, and didn't miss a thing. We stayed 5 nights, and had two nice restaurant nights- Mexican and steakhouse (not the extra upgrade one) both were very good. I'm not a picky drinker- pina coladas and mudslides kept me going for much of the day, and never once missed upgraded liquor! If you're into clubbing, the one disco requires something additional, but between the buffets, a few nice meals, nightly shows, and the same incredible beach and pools, we saved our money and still had a top-notch vacation.
turtleboy
Something you'll want to think about is when you're traveling - if it's busy season the check in / check out and priority reservations would be great to have, as well as the seating on the beach. If those things don't concern you, the resort is beautiful without the extra service.
JenCC
didn't seem like it, unless you are their for a honeymoon
wzrfan
I asked myself the same question prior to booking my trip to OCT for the first time. True, you do get the perks of dinner reservations, fast check-in, butler service, in-room jacuzzi, Privilege lounge and private beach access, but you also receive staff that goes above and beyond serving you. If you do not have the extra $300 budget, then opt out; however, if you do, I believe it is worth it. We also received a lobster dinner. I noticed non-privilege guests waiting during dinner time for reservations and complaining. They were very perturbed. We received reservations without a problem on any night/time we desired. Consider it like VIP in a lounge or concert you would go to. Would you like the extra care, attention, and service? If so, it's worth it!
LiveBold
I would say its not worth it, just returned from a 7 night trip and did not pay for Privilege. Our check in was very easy, did not once have to wait for a restaurant (but we did get there very shortly after they opened), and i am not sure what the premium drinks are, because I was able to get Captain, Smirnoff, Skyy, etc without a Privilege upgrade.
Jules532
No it is not the only difference is the liquor and that is it....Crown Royal is privilege, however Captain Morgan is not...not much difference to me.
Justus10
I was completely fine WITHOUT the Privilege perk. Save your money and do some excursions with that $300. The regular liqour was all at LEAST average stuff and good enough for me. Restaurants seating was same as Privileged guests so I don't know what that's about.
JimDiesel
I would have to say no it's not worth it. We had no wait for check in or check out. Not sure what premiun drinks are included but I asked for Captain Morgan rum instead of the bottom shelf stuff and it was included in mine. I never saw priority seating at any of the resturants. The Japanese steak house was the only one that was a little hard to get into because they only did reservations on each day at 6:00.
dcinpa
We didn't do it. At first I thought I wanted to, because I wanted an ocean view room, and even though I don't drink much, I wanted my drinks to be GOOD drinks. However, we changed our minds. We decided it wasn't worth it. We got to see the beach all the time and didn't spend much time in the room anyway. We did not find the drinks to be watered down; they just weren't the best quality, but that didn't matter. We were there in mid-June and the hotel was busy but not super busy, so the waits at the restaurants weren't bad. Ten minutes for the Japanese one and about twenty for the Italian. My boyfriend didn't mind waiting anyway because he would buy Cuban cigars from the vendor outside and smoke them while we waited!
We had no problems at check in. I had requested a king bed when we made our original reservations and was surprised that we were not offered that. So, I asked for a king, and they gave us one. I was polite and friendly to the front desk staff, and that may have made a difference. We saw "privilege" guests being rude and were very turned off by that.
We would go back again and still not pay the extra.
Ava86
I talked with several people checking out and asked the very same thing.....their words were NO WAY! So I did not pay the extra. If would have meant better food quality, I would have paid!
BigDaddy76016
Not worth it at all!! It really depends if you like to drink top shelf liquor, which Im not a drinker at all. They have domestic liquor like the tequillas of course, long island ice teas, bahama mama, daquiris, pina colodas and so forth.
Traveling1
Is there nightly entertainment?11 answers
1 year, 22 months ago
donna
Yes. Royal Solaris Cabo has a theatre inside their hotel. I was there for 5 nights and they had some type of show every one of those nights (magic show, dance show, carribean night, Mexican show, etc.). They were all very entertaining. They also have activities after the theater shows out in the lobby or outside. They have activities at the pool during the day. The kids at the resort loved the entertainment as did the adults.
75Degrees
There is nightly entertainment by the hotel staff, but we didn't participate. We chose to walk the beach at night or relax in the room.
Ava86
Every night.
Pete1
The Bravo staff was great!
BigDaddy76016
Yes, there were shows in the theater and sometimes things going on in the lobby every day and night.
dmdohmen
Yes, but I think there could have be more and they were not as impressive as other resorts that I have stayed at.
Boop
Yes. They post a schedule daily. Shows in the theater, parties at the bars, shows on the patios, kids stuff, and music in the lobby.
Staceven
yes there is nitely entertainment. theatre, dancing, lots of activities.
diaschm
Every single night!!:)
LadyM514811
there are things going on at the resort all evening but they do a very poor job of letting you know the details.
lillin
We didn't attend them, but they have a small theater with a crew that puts on nightly shows at around 9:30PM. They do imitations of superstars like MJ. Also, like comedy shows. They have a DJ that plays music at around like 10PM. They have things for Teens at their Teen Club.
But they highly promote this excursion called Coco Bongo which is going there and it's like a show that imitates stars like Lady Gaga and you dance. It's like a club.
NeedAVacay
Yes, they have a number of shows and kareoke another night and a "sudo" disco out by the pool bar. It is all low key. Each time we went there were families and children there. If you are looking for nightlife and entertainment go downtown to Cancun and hit the clubs and bars. You can take a taxi. Great during the day or night.
ALso the hotel has a nightly shuttle that takes you to a certain club for a fee. You get drinks and the ride to and from.
beet19
are there water activities to do at the resort like kayaking, snorkeling?11 answers
1 year, 22 months ago
donna
Not inside the resort
Mono
Kayaking and katamaran at resort. Great excursions for snorkeling, dolphin swimming, ziplines, etc.
SusanandJeff
Yes both BUT there right there on the edge of the hotel. Nothing special. You have to pay extra for the better stuff that takes you out into the ocean but well worth it
dolphins
The activities are not AT the hotel, but the hotel can book the excursions for you if you don't book them while booking. Many of the excursions will pick you up at the resort. My husband and I did snorkeling, ATV on the beach, sunset cruise, and zip-lining/repelling. The excursion people picked us up for the ATV and the zip-line tours. We took the resort shuttle into Cabo for the snorkeling and sunset cruise.
75Degrees
The resort does offer kayaking and sailing, but the snorkeling is limited to lessons in the pool. There are excursions you can take for snorkeling, which we did. We went to Maroma Park and loved it!
Ava86
If you can find anyone to help....they do have snorkel equip. POOR SERVICE
BigDaddy76016
You can book snorkeling right off their beach. There were several tour guides available everyday at the resort to book off-resort activities.
dmdohmen
Yes. Kayaking, snorkeling and wind surfing.
Staceven
yes there are lots of water sports.
diaschm
tons - not enough time in the day to do everything
Melaylay01
they charge you for everything at the resort, you can only use the kayaks for 30 minutes, the snorkeling is more expensive to do from the resort, cheaper to book an excursion with the tour guy at front lobby, it includes the spinnaker with the snorkeling and is better snorkeling than at the resort.
lillin
What is the dress code in dining in these restaurants?11 answers
1 year, 22 months ago
Ellie
Casual. Men must wear pants & shoes. No shorts. Women in dresses or pants. No hot pants shorts.
Pete1
Casual. Nice shorts are fine for the men. Women a pant suit, dress or shorts are fine. Many dressed up, I didn't.
Raiderguy
Very strict, Long pants for guys and no open toed shoes for guys. I was told nice dress shorts due to the heat would be OK from CC.com....not the caseI had to hire a taxi, 50 dollars and go buy pants!
BigDaddy76016
Women can wear what they want, but if a man is coming, please have him to bring some nice comfortable slacks. The Italian spot will not allow men in with shorts.
Traveling1
Casual
ajwoods
The fine dining restaurants require pants and collared shirts for the guys (no shorts or t-shirts). The ladies can wear skirts or pants.
dmdohmen
woman cannot wear flip flops. Men must be in long pants no shorts
anthC
Before I went, there were 2 restaraunts that required closed-toe shoes and no shorts for men. No shorts and flip-flops for women. After we arrived they told us that the dress code had been changed. Basically it was no beachy flip-flops, swimsuits/cover-ups, or cut-off shorts. Dressy flip flops were okay.
Staceven
we changed for dinner and dressed up for fun.
diaschm
Casual attire
TTHT
NO wet bathing suits, but breakfast and lunch is relaxed. We chose to dress for dinner in the dining rooms, we never ate dinner at the buffet, it might be more relaxed, but with so many really nice "themed" restaurants at night, it was nice to look nice.
PKC59
Neat n clean! Pool/beach wear.. Nice dining attire.. Casual.. Ladies nice dress. Men shirt n pants/shorts.
LadyM514811
is alcoholic beverages included in the all-inclusive?11 answers
They only said mini bar, like beer and soft drinks are included in the all-inclusive. Is alcoholic beverages like cocktails margarita and wine included by any chance? Is there any other things that i should know when I arrive there? any warnings or recommendations on what to do there? thanks! :)
1 year, 22 months ago
shrimpy
Yes all alcohol is included. They have the best tropical drinks and the pool bars offer whatever you want! They rooms have 5 types of liquor and cold beer in the fridge along with mixers.
ajwoods
it depends on the resort you choose. We stayed at the Majestic elegance Punta Cana and everything was included except wine from the wine list. The house wine was good adn it was included
MeganB
Yes all alcohol is included. The fridge in your room is stocked with soda, beer and water,but you can order anything you want and they will put in your room. ( i.e. vodka ( they give you a whole bottle). I highly recommend the Martini Bar!
tennis
Yes, all drinks, cocktails, coffee bar, etc was included. The only items not included were a few things in the fine dining restaurants (certain steaks & lobster). Warning, the fine dining restaurants do not take reservations and you must have long pants (no shorts for the guys).
dmdohmen
The Mini bar only had Water, soft drinks and Beer. All alcoholic beverages are included in the all inclusive available at any of the bars or restaurants as well as waiters/waitresses coming around.
anthC
Your "mini-bar" in your room includes beer and soda. Your other drinks are obtained at the bars throughout the resort and are included in your package.
Debster
They have bars in the lobby, by the pool, service at the beach, in restaurants, swim up bar. You can drink starting at 10am each day, all drinks in smaller plastic clear cups, you can get 2 at a time, will give you bottled water when ever you want. Only have 1 beer selection, Corona, with a lime! You can bring bigger plastic cups and they will fill them for you.
Mmayes12
ALL drinks are included. Cocktails, shots, wine, beer, coffee, sodas and water!
Staceven
all drinks are included! we thought it was only beer and soft drinks but all mixed drinks are included as well.
nickname1234
Yes, the bars are included! I am a rum drinker and they were very helpful with different drink ideas! If you like rum as well, you must try the Miami Vice. It is half Pina Colada and half strawberry daiquiri! Awesome!
Just grab a drink, sit by the pool or at the beach and relax! We were only there for a short time so we did not go on any excursions, but we are looking forward to going to see the Mayan Ruins on our next visit.
johnniebean
Yes, alcoholic beverages are included (cocktails, beer, wine etc.) The hotel provide their own enteraintment at night. The hotel also has shuttles available that take you shopping (make reservations as soon as you can). There are numerous excursions to pick (not included in the all-inclusive) There is always something to do.
time2vacation
Ocean Coral Turquesa, how is the beach? How's the crowd?11 answers
How does the color of the ocean/water compare to Cancun and Tulum? We are a young couple 25 years old. How's the crowd and the entairtainment for young couples?
Thanks
1 year, 22 months ago
Qbanaza24
The water can be a bright blue, but it can also be a tad murky depending on the tides, weather, etc. Sometimes the water does have some sea grass in it, which makes it not as crystal clear as it normally is.
There is nightly entertainment on the property, but it can depend on the individual guests at theresort at the time and how many people are participating, etc. There are usually shows in the theater and Karaoke most nights as well.
KristinCC
I havent been personaly but some friends of mine came back the week of the fourth and didnt like Ocean Coral Turquesa, Beds were terriable the smell of sewer and spider bit and Sand Fleas. They had two 19-20 year old with them and they were pretty bored. Hope this helps
Cofer
The water is a little murkier than at Cancun or Tulum because this area is protected by a reef. The reef is protected by an environmental agency and they are not allowed to spray poison to kill seaweed like they do in Cancun. It's not bad, just more seaweed. The water color is still beautiful.
They have a club-like party every night. The pools during the day are awesome fun too. There are lots of young couples.
Staceven
I have not been to either of those locations so I really can not say. However, there was a storm brewing when we were there so the water was not as blue and clear as I had hoped. You would be very satisfied with the degree of entertainment they provide. There were all age groups represented at the resort and the 'adults only' pool was perfect when we wanted to get away form the noise and activity of the other pools.
johnniebean
The water isn't as clear as Cancun or Tulum, but it is still a great beach to be at.
There are a lot of families and not a lot of night time adult activities. I would recommend an adult all inclusive.
Caballero76
you will have a wonderful time. there are activities for young people. salsa dancing, kayaking, sailing,snorkeling, 4 great poolsand a large white powder beach. nitely entertainmet and great food. lots of people your age from all over the world. have fun!!
diaschm
Having never been to either of those places, I really can't answer your question, but when we were there, the sea was a little choppy, so the water was a little sandy right at the shore. As to the crowd and entertainment, there was something for everyone. A LOT of young adults your age, but no matter what the age, everyone was so friendly! I would go back in a heartbeat!
PKC59
The beach was beautiful. Tiki huts, staff taking drink orders, beach volleyball, and soft sand. Didn't have a problem getting a chair (in August). The water was very warm and clear, there was some seaweed, etc on the beach, but we traveled in hurricane season and the water got a little rough, so that could be why. I am 24 and I traveled with two friends and we had a great time. The resort is split 50/50 between a young, fun crowd and couples. We had a great time at the resort - plenty to drink and parties at night. You HAVE to go to Playa del Carmen - Coco Bongo was the best part of the trip. The resort offers a very fun, safe bar hopping trip which was worth every penny.
Melaylay01
Tulum is crystal clear and very blue. We were there for an excursion to the ruins, so we saw that. The beach at Ocean Coral Turquesa was brown and green, kinda like the Gulf. We tried snorkeling at their beach and visibility was terrible. The water was warm though. Tulum's water is much better.
NeedAVacay
The color of the water at Ocean Coral does not compare to Cancun. The beach at Ocean has alot of debri, water seems dirty and no waves. The better beaches are in Cancun. Beautiful and lots of waves and clear water for snorkeling.
Young couples should go here only if they want to relax and unwind. The night life at the resort is low key. The pool bar only stays open until 1:00am. The entertainment staff trys to engage people but you would be better off getting a taxi and going into Cancun for the best nightlife ever! You will love Cancun. We went to Cancun for years and had a blast. Now we are looking to just relax. Wait until your in your 40's or 50's- then go to Riviera Maya.
beet19
the water was a little murkey due to hurricane but no seaweed. the entertainment was ok they always have something going on and the crowd was mostly a party type crowd
qbkilla
Children friendly? What activities for kids?4 answers
1 year, 14 months ago
Ray
Upon reviewing the resort information posted on our website, Ocean Coral & Turquesa stands out as a vacation oasis because kids stay free. The resort makes sure they have the time of their lives. In addition to a children's pool, the resort has both a Kids' and Teen Club. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. The older kids stay busy at the Teen's Club, with beach volleyball and kayaking. They can even get their daily video-game fix thanks to the five gaming stations.
MariaCC
They have Daisy Club for kids and teens that organizes activities however we didn't get a chance to try it. Through out the day the staff puts on ongoing activities for kids like contests and classes. We were stuck in the lobby for two days because of rain and not once have I heard either one of my kids say "Mom I am bored"
Kate0620
they have a kids program, but as most all inclusives go, its a booze fest for most guests. I saw about 2 kids the whole week i was there.
ErinE
We have 23 months daughter. Was not noisy, because it is school year, but they have activities for the kids over there.
Rytorasa
How do you upgrade to the privilege level and how much is it?4 answers
1 year, 14 months ago
Christina
To upgrade to the Privilege level you will need to select the Privilege Junior Suite when choosing your room category. The additional price will be listed in the reservation during your booking process and is based in the number of nights you are staying.
MeganCC
At the check in desk or on line, at theOC web site. Cost is about 75.00 extra a day.
Higrader
you have to buy the package, it ranges anywhere from $7,000 to $39,000 depending on the package...its a 15-25 year vacation deal, not just a "for this trip" thing...they will describe it, get you wasted on top shelf booze and try to convince you what a deal it is. the more you resist the better the price gets, talk an hour to "think" come back with a no and they make the deal even better. just keep saying no and by the end you will have a great package, assuming you want to spend $7,000. USD for 15 years of vacations.
ErinE
Don't do it! We did not have privledge and did not see the point with the guests that had it. I believe it's $60 per day per person. So what if they give you "Premium" alcohol......cheap stuff works just as well. The ONLY thing that would be nice is if you are traveling at busier time of year. We went in late Sept which is off-season. When you have "Privledge" you get to put your name on the list before the others. We never not one time had a problem getting into a restaurant , longest wait was 20 minutes.
vacationplanner
How can you rate this resort at over four palms when the ratings on the internet age average or below?3 answers
1 year, 13 months ago
gus
Ratings are based off the resorts information as well as our customers reviews and experiences.
DanielleCC
This resort gets a 10 from me I'm not sure about palms never been there!!!!.
TIPP
We rate from our experience. Before i booked I did research. I would go again to that resort.
Rytorasa
Are the excursions worth it? Which ones did you enjoy/would you recommend?6 answers
Thanks!!
1 year, 13 months ago
mhilltamu
The excursions are great and also a wonderful way to split up your trip and do something different. There are a variety of excursions available which are guaranteed to appeal to a variety of interests. If you love the water a snorkeling/sailing excursion might appeal to you. If you love history and culture you may enjoy the Chichen Itza or Tulum excursions. If you need assistance or require more detailed information on the excursions we offer on our website please feel free to call one of our experienced Beach Experts.
ccsusan1
Xel Ha is a must! I have been twice and you will not find better snorkling with an abundance of other activities to do as well.
CaribbeanLove11
Yes, tours are worth it, you are in Cancun, do as much, or as little, as you wish. We did Xplor, loved it, will do it again! Not much you can't do
We rent a car and go somewhere pretty much every day. The cost of tours is high, but we have traveled the carrbean east to west, and the Yucatan is the most resonsbly priced. We booked xplor on line, payed 95.00 for it at the gate, they charge 130.00, have fun!
Higrader
The snorkling trip right off the beach of the hotel was the best! They took us out for two hours and gave us personal attention. We took 4 snorkling trips and this was by far the best and the cheapest! No thrills such as eats or drinks, but the best of the reefs!
Carleen
if you take the 2 hour timeshare presentation, you can use the $ incentive twards excursions. the catamaran/snorkling and lunch at isla muheres was awesome, a all day trip and after incentive it was only around $50 a person all transport fees and reef charge included in that (you pay them seperate but added together about $50 a person for a whole day of fun, food and booze included)
ErinE
We went to see pyramids in Coba, company name Olimpus, but didnt like a guide at all. She was young and did not gave a lot of info. Driver did. Probably it is good idea to ask about guide person.
Rytorasa
How much is it for WiFi if you aren't staying in Privilege area?7 answers
1 year, 13 months ago
IL
WiFi is only provided in the lobby area and that is complimentary for all guests. Internet Service in the rooms, including Privilege guests, is via cable which is provided by the resort at the current rate of $10 per hour, prices are subject to change.
ccsusan1
WiFi is free and only in the lobby area. The rooms are wired and I don't know the cost
ZigZag
Wifi is free, but you have to be in the lobby and the signal can be a bit sketchy. It worked 2 of the 4 days we were there.
augiecrazy8
Wifi,is free for everyone, in the lobby which is huge, privileged have a seperate area, we did not go in.
Higrader
You can get the wifi free is you are in the lobby
PrestonsGirl
free in the lobby. dont waste money getting it in your room! its vacation, enjoy it!
ErinE
I believe $5 for the half an hour in business center or for free in the Lobby.
Rytorasa
is room service free for everyone?7 answers
Is room service part of the all inclusive for everyone or just the privileged guests? I have read contradicting reviews on this and want a clear answer.
1 year, 13 months ago
MN
Room service is included with your all inclusive package at this resort.
ChristinaCC
for all inclusive it is free............
jonfromindiana
Some room service is, but some of the items on the menu you have to pay for if you are not a privileged guest. It was pretty clear on the menu.
Carleen
yup. 24 hr room service is free for all guests. the 'priviledged' guests just have a more extensive menu to select from.
Spark
YES!!! just not beer...you only get 2 beers per room per day. The chicken strips are to die for when you have been boozing a bit too much and want that 2 AM SNACK! :)
ErinE
Yes, i was just there. it is free. with the minor exception of Beer and cocktails. the bartenders double duty as room service delivery at night...get in good with them and you might get free drinks delivered. Try the chicken nuggets/strips. awesome!
ErinE
Yes, all inclusive, but we always gave tips.
Rytorasa
is there a hairdryer in the room?9 answers
Wondering if I need to bring my own or if their rooms come with a hairdryer?
1 year, 13 months ago
MN
Yes, a hairdryer is available.
KellyCC
Yes there are hair dryers , irons and boards, Bring your own shampoo and conditioner.
ZigZag
each room has hairdryers
CaribbeanLove11
There was a hair dryer in our room, yes. No need to bring one of your own.
augiecrazy8
Yes, hairdryers in rooms:-)
Higrader
yes
heidy
Yes
Carleen
yes, but it is not a good one. if you are worried about having nice hair, bring your own
ErinE
Yes. Same like US hotels has .
Rytorasa
has anyone been parasailing while staying at Ocean Coral & Turquesa????4 answers
I have read a ton of warnings...no first hand horror stories but a lot of people scared to parasail here. Anyone have first hand experience, good or bad?
1 year, 13 months ago
MN
I have not had first hand experience here but one should always be cautious when selecting a company offering parasailing. You want to select an experienced, well rated, and safe company. You should always do your research and review their safety record before selection.
ccsusan1
We have parsailed at Moon Place, just north of OC, had a great time, and would. Recommend it highly. There are two types of parasails, one your legs dangle, I would imagine that could be difficult on take off and landings, we went with a company that is like a floating chair lift. Very secure, and they were very professional. See our video of it on YouTube.
Search parasail over moon palace, or higrader1 videos. enjoy:-)
Higrader
If you are in the all inclusive pkg, yet it is FREE
PrestonsGirl
Wasn't an option when we were there.
Hogwild313
No one parasailing near here , There is a coral reef in front of hotel so it is good for snorkeling but is not that deep
tkisuans
what were your favorite drinks while staying here?7 answers
Looking to try some new, tasty, alcoholic beverages while here on vacay. What were your favorites/best bartender you had?
1 year, 13 months ago
MN
You can never go wrong with a tasty local rum drink! The bartenders are awesome when it comes to suggesting something new and delicious concoctions to try.
ccsusan1
Everything. They had a long list of specialty drinks that range from mudslides (which were very good) to fruity bahama mommas. I tried almost every drink on the menu that didn't contain gin and liked everyone of them. I ended up drinking a 34 oz thermos of vodka lemonade served by Carlos at the pool bar for a few days straight.
augiecrazy8
Try a Miami Vic, all there bartenters are great:-)
Higrader
Rivera Maya and the mudslide drink
PrestonsGirl
Hugo at the swim up bar is awesome.
paloma (mexican margharita) is a must try...not as sweet as 'regular' margharitas.
Spark
the lobby bar is by far the best! Jimmy rocked! the peach daquri was good, and they apparently make good mojitos. anything frozen is by far better- it is HOT there!
ErinE
Some times they dont put a lot of alcohol to mixed drinks, but you always can ask for extra. Was not a problem for us. My favorite was campari and orange juice, my husband liked chocolate martini and Mexican water, tequila)).
Rytorasa
how far is this hotel from cancun airport and how much does it cost8 answers
12 months ago
ash
about 30 mintues. Cost....it was included in my travel.
jonfromindiana
The resort is approximately 17 miles from the Cancun Airport and you are able to include the roundtrip aiport transfer service with your vacation package for an additional charge.
MariaCC
OC is 8 miles south of the airport, transfers about 75.00 per person,
Or take a cab, we have not done this. We rent a car for the week, for 300.00, we go anywhere anytime we wish, American car rental is who we have used for years now. Getting around in the Yucatan is very easy,
And the the people are great.
Higrader
20 minutes, 40 dollars
moises
20 min and we took a shuttle....it was about $45...cabs are very expensive in this part of mexico. We took a cab one day to cancun and it was $80 round trip.
heidy
Not far. Only about 10 to 15 minutes. I'm not sure what cost you are wanting.
Carleen
its about 30 min. i grabbed a cab from the road and it was $35 USD. the shuttles from the airport are really expensive, like almost 100! you can also take the "payless car rental" shuttle for free to their location, right on the 307, and get a cab at the gas station that is right their for even cheaper if you are a "thrifty" person like myself. be careful about car rentals, they wanted a $20,000 deposit for $66 forth of car rental if you dont get their inflated rental insurance.... dont believe the car deals on travelocity unless its a rental co. you know well.
ErinE
Around 25 min drive from airport. We have paid for round trip $50 per family
Rytorasa
shopping??8 answers
how bout aa shopping town or city???
11 months ago
Denver
Denver, Puerto Morelos just 3 miles south of OC, or a mall in the hotel zone, just depends on what you wish to buy? They have the collectivo,and cabs going any direction you wish!
Higrader
Cancun is a 30 minutes taxi drive from the hotel. There is also an outside market somewhere close but we didn't get a chance to go.
Kate0620
We were told to go to Play-del-Carmen. It was a nice trip. Typical island shops. Cost us $20 per person for the trip. I would go again.
Carleen
Cancun or Playa Del Carmen are ok to travel to during the day (probably 25 minutes to a half hour) The hotel can arrange for a cab or your tour company may have a shuttle service
JAS79
I shopped at Isla Muheres and cancun, both too pricey for me, but i live in NYC where I can get almost anything for $1. The gift shop at the hotel has a ton of stuff but it is WAY overpriced. you may want to try puerto morelos to shop
ErinE
At a resort almost everything is more expensive.
Rytorasa
Playa Del Carmen is a short cab ride (under 30 minutes) and has excellent shopping availability on '5th Avenue'. If you buy any of the excursion activities through the reps at the hotel (ex: snorkeling, swimming with dolphins, etc.) ... they'll throw in a round trip late afternoon trip to Playa Del Carmen with a Tequila Tasting included. The bus shuttles up to 8 people to and from the hotel lobby, with a tour guide, from 4 p.m. - 8 p.m. any night of the week.
mel06
You can walk south down the beach (45 to 60 min) to Puerto Morelos and enjoy some drinks and food and the beachside cantinas and a little shopping in the small shopping district. Or, you can take shopping tour into Playa Del Carmen (this is such a fun town!). I would actually recommend using taxi to go into Playa Del Carmen if you want to spend more than 3 hours (and you will!).
lifeisgood220
Do the rooms have 110 outlets (American)11 answers
11 months ago
USA
The outlets at most resorts are equipped for American electronics.
MariaCC
Yes. No adaptors needed.
we5monkeys
yes they do. Blow dryers are also included in the rooms
EEL1231
Yes
Kate0620
they had some outlets, but I'm not sure if they were 110.. I think you may want to bring a longer card because they were all spaced out...
TIPP
yes
heidy
Yes
Carleen
YES all are american outlets
ErinE
Yes.
Rytorasa
Yes ... plenty throughout.
mel06
yes
momswithgirls
Is beer the only alcohol thats served for an all inclusive trip or are you allowed mixed drinks as well?10 answers
10 months ago
Arkansas
No, mixed drinks also trust me you will find many drinks that you would enjoy!!!
TIPP
mixed drinks are also available
jhg26
you get mixed drinks also and they are GOOD! AND there is a stocked fridge in the room with alcohol and things to mix too (like juices and soda).
heidy
All drinks are included except Top Shelf unless you buy a preferred package
Carleen
Tons of mixed drinks to choose from...we hate beer!! the best drinks we had were called the Rivera Maya and the Mudslide drink!! Yummo
I posted the Rivera Maya drink
PrestonsGirl
almost all types of alcohol are included (rum, vodka, gin, etc). Only beer is available in minibar in your room.
JAS79
mixed drinks are what most get. their beer is corona, and for some reason it tasted soapy. get mixed drinks, BRING YOUR OWN CUP!!!!
ErinE
All mixed drinks are inclusive, but some of them is just for the privileged customers.
Rytorasa
It's domestic beer & rail well drinks. So Corona or Corona Light from the tap, all well drinks (rum, vodka, gin, etc.) and that includes all blended drinks (margaritas, daquiries, etc.). They have a large assortment as well as a 'specialty drink' daily. I was impressed by the selection and availability.
mel06
anything you want - but the mixed drinks are watered down. and it is not top shelf.
momswithgirls
Did anyone had any problems with drinking the water?7 answers
We know that water bottes are provided for drinking, but what about the ice or blended drinks? or even the food?
9 months ago
Julia
All the resorts use a water filtration system, the water used for ice and to cook with is safe to eat.
KristenCC
No problems with drinking the water (ice in drinks, and water poured in glasses at restaurants).
Bottled water is also available any time.
Spark
no problems at all, they purify the water. ice is good, brushing teeth, I even drank tap water. you will be fine on the resort
ErinE
No problem with drinking water. Every day they provide to the rooms or you can get anywhere ( bars, restaurant, buffet).
Rytorasa
They use bottled water for everything. Even the locals do not drink the water.
vacationplanner
We are from the US, so were very wary of the water. I drank it a few times in error (things I assumed were juices that were actually 'lemon water' or 'orange water') and never felt even remotely ill. I also had PLENTY of blended drinks while there, and again, no sickness as a result whatsoever. We ate the resort food at least three times a day for 8 days and never once felt ill from the food either. They replaced the bottled water in our rooms fridge daily (as long as we required maid service), and the lobby bar has bottled water on hand.
mel06
food was great. This place is cleaner than most US places I have been . Drank tap water all the time , No problems!
tkisuans
Should we book the tour at cheap caribbean site or is it cheaper if we we it at the hotel??5 answers
Should we book the tour at cheap caribbean site or is it cheaper if we we it at the hotel?
8 months ago
New york
We always reccommend booking your excurions in advance, as spots do tend to fill quickly. By booking early, you will get your preferred day/time slot. We do not have direct pricing for the vendors that we work with. We only have the pricing that we are contracted to charge. However, by booking directly with us, should there be a problem with the tour, we are then able to assist you, whereas if you book directly with the vendor, we cannot.
KateHCC
cheap Caribbean has a rep at the hotel who you will ultimately book with (Maria, she was super helpful!)...but do it at the hotel. you will be offered a 2 hour timeshare like presentation when you check in, and we scheduled the presentation the next day....and they paid us $75 a couple to go to the presentation, you get top shelf drinks during, and the premium breakfast or lunch!! After, you can apply that incentive right to your excursion! you DO NOT need to buy their program though. Also they will offer you less incentive at first...say no a few times to get more!
ErinE
We think is cheaper true cheap caribbean site.
Rytorasa
It depend on what you want to do. We snorkeled for $30 each with a local.
vacationplanner
Cheap Carribean for sure! Or Bookit!
millsw
Does the room have a clothing iron?5 answers
6 months ago
Mary
Yes, just stayed there last week and used it!
Linz
Yes ... our room had an iron and ironing board in the closet.
mel06
Yes
rocky12
Yes, Iron, ironing board, hairdryer, shampoo, conditioner and soap.
Hogwild313
Yes, and a board
tkisuans
what is the weather like from mid April to the end of April ? Temps. rain ?1 answer
6 months ago
Chickenman
Temperatures in April vary from 79-80 degrees Farenheit. Also, April is the last month of the dry season so you shouldn't expect to see much rain.
KateHCC
Is there a pool just for Privilege customers?2 answers
Howdy! I will go with my family to the Resort in January and, while reading the info about the place, I read something about a private pool for Privilege customers (the same as a private beach). Is this true?
5 months ago
Aggie
The pool is open to any guest at the resort, however guests that book the Privilege Junior Suite room types do have exclusive access to a separate private beach area.
ChrisCC
Interesting answer, particularly because I was under the impression that Mexican Laws do not allow anyone to own a portion of a coastline; hence, no beach can be (legally) private and all should be of free access (whether there is a hotel in the area or not!)
Pepelui
Do they have a Tobacco shop in the resort?3 answers
5 months ago
Tim
This resort does have a mini market and boutique/souvenir shop however they do not state that it is a tobacco shop.
KellyCC
I saw cigars for sale in the gift shop in the resort. Pretty sure I saw cigarettes too. Really expensive. Bring your own.
hg02stu
The onsite souvenir shop has a variety of cigar options and sells cigarettes too. There was also someone selling cuban cigars at a stand in a main area of the hotel in the evenings. All balconies have ashtrays and the resort seemed to be fairly smoker-friendly.
getmetothebeach
What tours or excursions are available?2 answers
We are interested in tours and excursions. How can I find a list of what's available, age requirements, and costs?
4 months ago
spaz
The excursions that are available for the region you are traveling to are available on our website. You will need to select the hotel that are interested in (the dates are irrelevant) and a list of avalable excursions will populate. You can click on each individual icon for further information regarding pricing and age requirements. You can always, of course, call into our help desk and speak with one of our beach experts for assistance as well.
KateHCC
There are dozens (maybe hundreds!) of excursions available from most of the hotels in area. A huge variety for all ages. The hotel staff (and especially the Olympus Tours/Cheap Caribbean rep) is very good at explaining them and booking them for you. They tend to be a bit pricey, but you know they will be safe, unlike something you might have pushed at you by some unknown person on the street. We did an ATV jungle tour and a speed boat tour that were both fun.
lifeisgood220
Weather in mid-July2 answers
What is the weather like in July
4 months ago
spaz
According to Holidayweather.com, the temperatures in the Riviera Maya region can range from the upper 70's to the mid 90's. It is also not uncommon to see a 30% chance of rain each day in the forecast, however, most of the time, showers do pass quickly. Keep in mind though that July is is the middle of the Atlantic Hurricane Season which runs from June 1 until November 30.
KateHCC
I was a little farther south near Akumal last July. It was very sunny everyday and quite hot 82-88 F. As long as you are not far from the coast/beach or are in a pool it feels great. Hiking ruins or jungle inland is a pretty sweaty ordeal. Strong sunblock or rash guards are needed if you are fair-skinned. The ocean also is much warmer in July compared to December so you can stand or snorkel for longer without getting cold.
hg02stu
Excursions2 answers
I don't see a link or drop down option to view excurions. Where do I find those on your website? Also, I've been on all-inclusive vacations where you can make reservation and pre-pay for excursions. Where is this option?
4 months ago
NY
During the booking process, after you select your room type, you will be offered tours and airport transfers. If you have already booked, please call our office to discuss the options available from your hotel.
Tours can be added while on vacation as well. Olympus tours will be able give you a welcome packet that will include tours, excursions and local information. This rep may not be in the hotel daily but should have a regular schedule to provide to you. This rep will be able to assist you with any tours or activities off property. We would recommend only using services provided by hotel or Olympus so you don’t have any unexpected surprises with services.
KellyCC
Right before you check out on cheapcaribbean.com website there is a list of excursions you can choose from and prepay for OR you can wait until you arrive at hotel (that way you can judge your excursion day according to weather) and there is an excursion desk in the lobby of the hotel that has many more options, you can schedule your excursion there and pay for them on the day you check out of the hotel.
EEL1231
Is it worthwhile to rent a car?2 answers
4 months ago
Georgia Gary
This resort is in Punta Coral, in the Puerto Morelos area, is 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.
It is recommended that you at least pre-purchase transfers to the hotel as part of your package.
This resort has many great amenities to keep on on site! Tours to various locations nearby are available if you think you will only make a day trip. Otherwise not guests do not rent cars.
KellyCC
I don't think so. Everything you could want is in the resort. There is relatively fair taxi faires and bus tours to everwhere. On one bus tour we went through a checkpoint where there were acutally armed gaurds weilding AK-47's watching for drug trafficking. I was glad to be on the tour bus and not on my own. This was a ways from the hotel so don't let it scare you. It's just a reality of the country.
Zinni
how old is the hotel2 answers
when was it renovated?
3 months ago
Mel
You would have to contact the hotel directly for the most up to date information in regards to renovations.
KristenCC
I was told that it is 5 years old
Jules1013
is there woman topless?4 answers
3 months ago
Tama
Topless and nude sunbathing is not permitted anywhere in Mexico.
CaitlinCC
We saw a few topless bathers at the Ocean Coral and Turquesa, but that's nothing compared to the nudist resort down the beach (about halfway between the hotel and Puerto Morelos)! That was the talk of everyone at the pool who made the trek into Puerto Morelos (which is a fun thing to do for a few hours).
lifeisgood220
Minimal, but a person can or can't depending on their liking.
Gami
we saw no topless sunbathing, though it might just be due to the fact that most clientele seemed to be american. when i've gone to resorts with more european guests than american (e.g. in punta cana, dr), topless bathing seemed more common. not sure if there's an official policy on it or it not though!
getmetothebeach
The information in the room says that the beach is topless-optional. However, in the 4 days that we were there, we did not see a single topless gal (much to the disgust of my teenaged son).
famdoc93
Are the buffet restaurants air-conditioned like the a la carte ones?4 answers
3 months ago
Cris
Most resorts buffet restaurants are open air restaurants with no air conditioning.
CaitlinCC
Only Casa del mar. which is in my opinion the best one. The other one is outdoors.
CSupe
Yes, all the restaurants are air-conditioned and comfortable.
famdoc93
Yes - all indoor restaraunts are air conditioned.
krystalj24
What age is considered "adult" at this resort?4 answers
I will be taking my daughter to this resort one week after her 18th birthday and would like to know what is considered adult age. We would like to go to the Asian restaurant, which is adult only.
2 months ago
Columbus, OH
This resort considers anyone 12 years or older an adult.
CaitlinCC
She would be able to go to the restaurant. They have a sign that says "no children". They mean like small children/young children. 18 is an adult in Mexico, they can drink. I would suggest for the Asian Restaurant to make reservations at 6pm on the dot. They fill up really really quick!!
CSupe
I believe the signs for the japanese restaurant said no one under 14 was allowed.
getmetothebeach
There were 3 tiers of wrist bands they gave our. Under 18 (red), 18-21 (yellow), 21+ (blue).
18+ could drink, and I saw a few of them eating at the asian place (this is to prevent bringing children to hibachi).
MarkP
How expensive is trip to xcaret?1 answer
How expensive trip to xcaret and are there other underground rivers or cenotes close to resort?
2 months ago
Marina
Xcaret is going to offer one of the best cenote experiences; if you get time, a trip to Tulum and Xel-Ha is worth it as well. The pricing will vary depending on the number of people (adults and children) and you are able to access this information when creating a booking, on the add ons tab.
LaurenCC
Sorry, didn't go there. We did a catamaran/snorkeling trip instead.
famdoc93
we would like 6 to 7 nights for our honeymoon. what would the price be the best price for two for 7 nights? we would come between August 5th and the 12 answers
this is a honey moon vacation. we want a nice quiet place
2 months ago
wisconsin
For pricing please contact us at 1-800-915-2322.
CaitlinCC
I paid 1,100 a person for 6 days (got in early first day, left early the 6th).
This is a nice spot, saw many others here on honeymoons.
MarkP
There is a separate pool that is considered the 'Quiet Pool' at Ocean Coral & Turquesa. But from what I have heard, Tulum is the place to go for peace and quiet; we avoided it because we traveled with our 3 young boys on Spring Break and didn't want to have them feel restricted.
ClevelandVacationers
What does "local" drink mean - we have stayed twice at NOW Sapprhire and they had a great assorment of sparking wines, champagnes and pink, red or whi2 answers
white wines.
Also, how much or many of your means have "a la carte" dirining since I have never experienced "a la carte" charges on any of the other resorts I have stayed at.
Thank you,
Sue
1 month ago
Philadelphia, PA
"Local drinks" simply means all the local Mexican brands of beer, wine, liquor, etc. The term "a la carte restaurants" refers to the specialty restaurants on property. Typically, the restaurants that are not buffet-style are referred to as "a la carte" or "specialty" restaurants. Usually they require that guests make reservations through the front desk prior to dining. While meals at the a la carte restaurants are included with the all-inclusive plan, some dining restrictions may apply. Please check with the front desk for further details.
BILLCC
In one particular restaurant, better than 1/2 appeared to be an additional cost. This was not clear on their Website or as explained by the Front Desk Staff.
Ragu
How is the weather in early June?1 answer
Temp and is it a rainy season? Thanks :)
1 month ago
New York
The weather in June is average 85F. This time of year is the beginning of hurricane season, however hurricane season really picks up in August to October.
CaitlinCC
Is there a beach bar?1 answer
1 month ago
Lainey
This resort does not have a beach bar.
CaitlinCC
How late is the swim up bar open till?2 answers
4 weeks ago
Elena
As hours of resort facilities are subject to change at any time at the resort's discretion, we recommend contacting them directly for the most up-to-date information. You may reach them via the online contact form located on their website here: http://www.oceanhotels.net/en/contact-us.php
BILLCC
I believe it was 2am
Ragu
When is the "busy" season for the hotel?1 answer
2 weeks ago
KK
Busy season for this resort is December - April.
CaitlinCC
How much does it cost to be privileged? What does that include?1 answer
1 week ago
Usa
The cost varies depending on when you booked and if the rate code that you booked with is still available. If you would like to call us at 1-800-915-2322 and speak with one of our existing reservation agents and they can get a price from your reservation, as well as give you the privileges that are included. Thank you.
RobinCC
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
Ocean Coral & Turquesa features 296 rooms and 23 suites. All rooms and suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.
The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!
What We'd Change
The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.
Why You Should Go
If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out at this awesome hotel.
Available Amenities
Tour Assistance
Beach
Volleyball
Business Center ($)
Cable/Satellite TV
Babysitting/Child Care ($)
Children's Activities
Children's Pool
Concierge Services
Conference Facilities ($)
Cribs Available on Request
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Snorkeling
Swimming Pool(s)
Tennis Court(s)
Scuba Diving ($)
Shuttle Service
Windsurfing
Sailing
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Steam Room
Safe Deposit Box
Medical Services ($)
6 Bars/Lounges
8 Restaurants
Porter/Bellhop
Massage ($)
Elevators
Audio-Visual Equipment ($)
Catamarans
Wedding Services ($)
Room Service
Dry Cleaning Services ($)
Honeymoon Packages ($)
Watersports Center ($)
Beauty Salon ($)
Handicap Facilities/Wheelchair Accessible
Car Rental Available ($)
Scuba Demonstration
Banquet Facilities ($)
Nearby Excursions & Attractions
Beach
Coral Reef
Dining
Fitness Center
Golf Course(s)
Horseback Riding
Jet Ski Rentals
Marina
Mayan Ruins
Medical Facilities
Motor Boat Rentals
Nightlife
Parasailing
Sailing
Scooter/Moped Rental
Scuba Diving
Shopping
Snorkeling
Water-Skiing
Windsurfing
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Ocean Coral & Turquesa
Supermanzana 12, Manzana 05, Lote 1-05
+52 99 82 87 2100
Hotel Description
Ocean Coral & Turquesa: Discover an All-Inclusive Adventure
Imagine gliding through clear blue waters, around a tropical reef teeming with
colorful fish. Picture yourself exploring the wonders of a Mexican cenote, an
underground source of water. These adventures, and others, are waiting for you
at the Ocean Coral & Turquesa Resort.
Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive
resort is located in the quiet fishing village of Puerto Morelos. Its gorgeous
coral formations attract divers from all over the world. Even if you are a
beginner, you can experience them, too, since Ocean Coral & Turquesa offers
introductory scuba lessons in the pool. The nearby Dive It! Diving Center is
also available for PADI-diving courses or snorkeling excursions.
Besides out-of-this-world diving for adults, Ocean Coral & Turquesa
makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12
can set off on treasure hunts, play water sports, and put on shows. The older
kids stay busy at the Teen's Club, with beach volleyball and kayaking. They can
even get their daily video-game fix thanks to the five gaming stations.
At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi
make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a
pina colada. After a day of play, it's time to head to one of the resort's
seven restaurants. At Villa Marina, pair a grilled-seafood entree with a
salt-rimmed margarita. In the mood for something lighter? Head to Le Petite
Creperie for a sweet or savoury crepe. Meanwhile, Mike's Coffee is the spot for
your morning tea or a little afternoon pick-me up.
To top it off, there's a daily activities program and nightly entertainment.
Add in a seaside massage or a facial at the spa, and in no time at all, you'll
be saying "Adios, real world... hola, paradise!
This hotel is All-Inclusive.
Features include:
All meals, local drinks, snacks and mini bar
Daily activities program
Nightly entertainment
Kid's and Teen Club
Selected non-motorized water sports
All taxes and gratuities
DINING
This hotel includes unlimited food and drinks, but some dining restrictions may
apply. Please check with the front desk for details.
Casa Del Mar Type: Buffet Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily,
7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm Description: International buffet restaurant serving continental
breakfast, lunch and theme dinners.
Hacienda Los Girasoles Type: Mexican Hours: Daily, 6pm-10pm Description: Mexican restaurant serving a la carte dinner with such
specialties like enchiladas poblanas and burrito norteno.
Sensai Type: Asian Hours: Daily, 6pm-10pm Description: Asian Restaurant offering an a la carte dinner and
teppanyaki stations. This is an adult-only restaurant. Dress code: Elegant casual. Long pants, closed shoes and a shirt with
short or long sleeves are required for men. For women, no flip flops or shorts
are allowed.
Ritrato D'Italia Type: Italian Hours: Daily, 6pm-10pm Description: Italian restaurant offering an a la carte dinner just a few
steps away from the sea. Dress code: Elegant casual. Long pants, closed shoes and a shirt with
short or long sleeves are required for men. For women, no flip flops or shorts
are allowed.
The Score
Type: American Hours: Daily, 5:30pm-10pm Description: American-style diner serving an a la carte dinner. Doubles
as a sports bar offering late-night snacks and bar service.
Villa Marina and Margarita Lounge Type: Caribbean Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm Description: Provides casual buffet lunch and seafood- and meat-grill
for a la carte dinners.
Mike's Coffee Type: Coffeehouse Hours: Daily, 10am-11pm Description: Coffeehouse serving tea, coffee, cappuccinos, espressos,
sandwiches, cookies and cakes.
Le Petite Creperie Type: Creperie Hours: Daily, 6:30am-10:30pm Description: Offering a la carte sweet or salty crepes, salads and
pizzas. Located by the pool.
All hours are subject to change.
BARS/NIGHTLIFE
Lobby bar
Located in the main Lobby.
Aqua Chill-out Bar
Chill-out Bar.
Blue Pool Bar
Offers swim-up service.
The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks
The Score
Doubles as a Sports Bar after dinner, offering drink service all night.
The Privilege Lounge
Provides drink service for Privilege Service guests.
BEACH
Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off
shore are coral formations that provide a destination for daily dives.
Complimentary lounge chairs, palapas and beach towels are provided, and a
variety of water sports are also available.
POOLS
The resort offers 4, large, outdoor swimming pools, as well as a children's
pool. The pools include complimentary lounge chairs and towel service and a
swim-up bar.
SPORTS/ACTIVITIES
Water
Windsurfing
Catamarans
Kayaking
Sailing
Available for an additional charge:
Scuba lessons
Scuba diving
Land
Fitness Center
Beach volleyball
Tennis (lit for night play
Aerobics
Sports center
Golf
Golf is available near Ocean Coral & Turquesa.
INTERNET
Internet service is available for free in the lobby and in Privilege Service
accommodations, but requires a charge for service in all other room types.
SPA SERVICES
Despacio Spa offers a range of treatments, beauty treatments and facilities,
including:
Sauna
Steam bath
Beauty salon
Facials
Treatments for brides
Seaside massages
Relaxation room
Equipment and hydro-massage room
Gym
Hairdresser
Access to the gym is part of the all-inclusive plan; all other spa services
require additional charges.
WEDDING/HONEYMOON
The Wish Wedding Package is complimentary if booking 1 Privilege Junior Suite,
or 4 Junior Suites for a minimum of 4-night stay. It includes:
A wedding planner
Ceremony on the beach or at any one of the Ocean View terraces with basic
set up (flowers not included)
Elegantly decorated wedding cake for the occasion (serves up to 10
people)
One bottle of champagne for the toast after the ceremony
Group reservation at any of the a la carte restaurants with a special set
menu (maximum 10 people included)
Small bouquet for the bride
Groom boutonniere
10% discount on "Despacio" Spa Centre services
Champagne breakfast in bed day after the wedding for the new couple
Late check-out for the newlywed couple (subject to availability)
Additional wedding packages are available for a surcharge.
Ocean Coral & Turquesa also offers a complimentary honeymoon package.
Upgrade to Privilege Junior Suite (subject to availability for check-in
date)
Late check-out the day of departure (subject to availability)
Welcome gift in your room
10% discount on Despacio Spa Centre services
Nightly turn-down service
Romantic dinner under the stars, including a free bottle of wine or
champagne (subject to reservations)
In-room, continental breakfast the first morning of the stay
CHILD CARE
The Mini Club Daisy offers activities for children ages 4-12. The club is
available seven days a week from 9am-4:30pm and includes:
Staff of professional monitors led by a mascot, Daisy
Mini disco
Activities on the beach (treasure hunts, contests, sandcastles, walks,
etc.)
Activities at the indoor pool (water balloons, educational games, water
polo, etc.)
Field trips
Sports
Shows put on by the kids
Buffet lunch
In-room babysitting services require an extra charge.
There is also a Teen's Club, available from 11am-midnight, which offers:
Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
Guitar Hero concert
Home theatre
Disco
Indoor/outdoor sound system
Snack bar
Foosball
Terrace swings
Board games
Organized activities, including beach volleyball, tennis, soccer, water
polo and kayaking
ADDITIONAL INFORMATION
Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi
from Playa del Carmen and 19.88 mi from Cancun.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.
Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.
All hours, fees, amenities, information and services are subject to change
without notice.
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