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Ocean Coral & Turquesa

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $469 All-Inclusive
Info Customer Reviews Questions & Answers

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now im ... More

Customer Rating 520 Reviews
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"After reading reviews I was a little scared about going. The negative things people were complaining about seemed to never end.... DON'T WORRY!!! You're on vacation! :) Landing in Cancun was a breeze ..." – jwallner22
477 out of 600 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.1
Beaches & Pools
 
4.1
Dining Options
 
3.8
Room Comfort
 
3.9
4.1 out of 5
"After reading reviews I was a little scared about going. The negative things people were complaining about seemed to never end.... DON'T WORRY!!! You're on vacation! :) Landing in Cancun was a breeze ..." – jwallner22
477 out of 600 (80%) customers would recommend this product to a friend.
Pool another view from deck Plastic beach trash OCT Arcangel's volcano at Sensai Just Relaxin....... beautiful architecture Swimming with the sharks View from Lobby Mayan Ruins at Tulum beautiful sand Niiiiiiiiiiiiiiiiiiiiiiiiiiiiice!!!!!!!!!! Wednesday Foam Party the beach at Tulum Main pool facing hotel Pool with Pool Bar main pool, very nice ocean view from our room Poolside cabanas Karaoke night Jake at Coba View from our suite! Beautiful views beach trash Silver, Privilege Lounge bartender Main pool facing ocean Beach Area Sisters on a rainy day at the beach from the lobby Beach shore on a sunny day view from our room Birthday special! One of the loungers by the beach Outside the lobby towards the pool beach resort in evening Zip Line Selvatica Sunrise in Mexico Our new friends resort from the balcony One of the pools On their beach Japanese sushi starter Just a little thirsty!!! LOL View of the beach Serene beach pool and ocean view from deck Romantic dinner beach set up view from our ocean view upgrade! family pool included too! Family pic. The ocean by Tulum More cabana photos 10-3 quick walk before leaving
All Customer Reviews
1-4 of 520 reviews. Sort by
June 21, 2017
Beautiful Space Poor Service

Most of what the past reviewers have said is true, both negative and positive. But I came here with an open mind hoping for the best. We did arrive early knowing that check in was at 3 hoping our room would be ready, but from what I experienced they'll only give you the room at 3 or after regardless of if it's ready or not. When you check in they have someone waiting to hassle you into making an appt for a tour in regards to signing up for a timeshare. I agreed, and immediately regretted it, the day of i cancled it and they kind of just questioned why. While returning back to my room I was once again hassled by a group of spa employees. I did go to the spa along with my family members and it was great, but what they didn't know is that I spoke Spanish and i knew that they kept changing the prices/promotions while I was negotiating with them in English. Overall, what I didn't like was being hassled while on a resort, where I just want to relax. We upgraded so we could drink top shelf alcohol, and have access to a private side of the beach, but it really didn't make up for the lack of service. I called and went to the desk for something as simple as a blanket, every day, and they still never brought me one. The best service was through our cheapcaribbean verified excursion team, they gave us more information about the hotel than the hotel employees could, and helped us book an excursion. From our experince theyve always been veru helpful. There needs to be more communication with the guest and more displays of when certain things end like towel service, beachfront service, I shouldn't have to guess. I'm honestly not a negative person, I travel a lot, and have used cheapcaribbean for a lot of hotels, but I believe service is one of the most important things and I really didn't get that while on my stay here.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: New York
Age: 25-34
Travel: 3-6 trips/year

June 21, 2017
Pretty nice

I have to preface this by staying that we typically stay at Adults Only resorts that are the highest tier offered. This was the first family resort we stayed in. There were some really great things about the resort. The pool bar pool and bartenders were off the charts phenomenal! Great service and great drinks! Pool games were fun and kept everyone engaged. Foam party was awesome! Service in the restaurants was generally very good. Food came slowly, but with kind and attentive service. The food was average. Not fantastic, not horrible. I found the food at the buffets better than the restaurants. The beach had lots of seaweed and the water was cloudy. The sand was nice. The pools were awesome. Towel service was bad. We actually couldn't get a towel until the late afternoon of our second day. They simply didn't have any! The room was comfortable and adequate. No issues. The elevators weren't functioning but we figured this to be the case from other reviews we read. One thing I was so disappointed in- after check in you are directed to meet with a hotel staff person to show you where to get directions, go over features etc. Nope. Just a hard sell to come for the meeting the next day to upsell you. When I said no multiple (at least 5 times) I was given a hard attitude and was basically begged. It was a poor first impression. I'm not sure we'd return to this particular resort since we really prefer the adults only atmosphere, but I wouldn't hesitate to recommend it to others.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Houston, TX
Age: 45-54
Travel: 1-2 trips/year

June 20, 2017
Great Vacation!

We spent 4 nights here with our 5 children (all in their 20s) and were all very pleased. After check in, Luis explained all about the resort and then tried to talk us into a special time share breakfast. I firmly told him no and then he rather abruptly left. Didn't bother me a bit. The time share pitch lasted only a couple minutes and the rest of the information was very helpful. All other staff were helpful and friendly. The food was good and the options at the buffet were better than the other all inclusive I have been to. Our rooms were comfortable and clean. The only problems were one morning there was no water for about 15 minutes and one of our rooms had a very wet floor. We told the desk, went to the pool and the problem was solved when we came back. We all had a great time at the swim up bar and highly recommend Gustavo as a bartender. After a small tip, he made us several fun shots without us even asking. The entertainment was fine. I'm not sure if there was any exciting night life because we had too much fun during the day. One downside was there really weren't any shops within walking distance. We were thrilled with cheapcarribean.com. No complaints at all. Transfers went smoothly and everything was just as described. All seven of us agreed it was our best vacation ever!


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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Saint Louis, MO
Age: 45-54
Travel: 1-2 trips/year

June 19, 2017
Not for me and my family

Ocean Coral & Turquesa was the worst all inclusive resort we have stayed at.. I often rely on reviews of others when booking things like this and this was the first time I had been really let down in Mexico. The resort itself was decent. Nothing special at all about it, just your typical small resort situated on the beautiful beach of Cancun. We arrived late, around 9pm and were starving. We checked out our room first, which I had upgraded to an Ocean View Suite. It was a normal room with 2 full beds ( definitely not queen size) we had a View but only if you were standing up and at the slider. They put a huge concrete wall up that totally ruined any view of the ocean that was offered. This was so disappointing! Why they do this is beyond me. The room was a fair size but no door on the bathroom and the automatic lights took a day to figure out. They were obnoxious going on and staying on for hours when someone got up to go to the bathroom in the middle of the night. Also, we had a crazy amount of beetles on our side of the resort and at night they would get into our room! Yuck! We had to stuff towels under our door and even then, several still got in. There was only one restaurant open at this time, Villa Marina, and they required a dress code. My teenage son was so starving and hungry but they made him go put in a tee shirt ( he was wearing a tank top) the woman who checked us in completely ignored us for several minutes and when she finally checked us in was extreamly rude and ignored our request to sit by the pool with a pretty view. There was hardly anyone in the restaurant so this was annoying right off the bat. Diana was her name. The food was mediocre at best and the wine was really bad. We found this to be consistent throughout the trip. There are only about 5 places to eat and 4 out of 5 only serve dinner!!!! Starting at 6pm. I found this to be maddening. On top of that every night one of them was closed. There was litterally no where to eat from 3pm until 6pm. And here you have all of these young people drinking all day and not a bite of food in site to soak up their alchohol. The buffet was not that great either. I was so upset over the food that it makes me never want to come back to Mexico again period. This resort ruined it for me and my family. Also, if you want a cab into Palya Del Carmen, it will coast you $80 round trip and the food there is sub par and really expensive. Also, they hound the heck out of you and try to lure you into their buying traps at every single turn. On top of all of these negative things I have been sick ever since we got back. Please skip this resort!!!!!


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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
2.0
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From: California
Age: 35-44
Travel: 1-2 trips/year

Room Information

Ocean Coral & Turquesa features 591 suites. All suites come appointed with air conditioning, telephone, satellite television, safety deposit box (fees may apply), hairdryer and much more.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Privilege Junior Suite
Hotel/Studio Unit Details

What's to Love

The reception staff at Ocean Coral & Turquesa on Riviera Maya is phenomenal. They greet guests with a nice, cool, welcoming drink. It makes you feel like a celebrity!

 

What We'd Change

The specialty restaurants are first come, first served, so be sure to get there early. It would be nice if they had a reservation system.

 

Why You Should Go

If you want to see all kinds of fish, urchins, anemone and other sea critters this is the place for you; afterward, just chill out by Ocean Coral & Turquesa's beautiful pools.

Available Amenities

  • Tour Assistance
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Steam Room
  • Safe Deposit Box
  • Medical Services ($)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Catamarans
  • Wedding Services ($)
  • Room Service
  • Dry Cleaning Services ($)
  • Windsurfing ($)
  • Sauna ($)
  • Honeymoon Packages ($)
  • Watersports Center ($)
  • Beauty Salon ($)
  • Handicap Facilities/Wheelchair Accessible
  • Car Rental Available ($)
  • Dive Shop ($)
  • Scuba Demonstration
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Dining
  • Fitness Center
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Ocean Coral & Turquesa

Supermanzana 12, Manzana 05, Lote 1-05

+52 99 82 87 2100

Hotel Description

Ocean Coral & Turquesa: Discover All-Inclusive Adventure

Imagine gliding through clear blue waters, around a tropical reef teeming with colorful fish. Like what you see? Now imagine yourself exploring the wonders of a Mexican cenote, an underground source of water. If you're ready to make these adventures a reality, then discover what's waiting for you at Ocean Coral & Turquesa in beautiful Riviera Maya.

Known as the gateway to Mexico's famous Riviera Maya, this all-inclusive resort is located in the quiet fishing village of Puerto Morelos. With gorgeous coral formations, the area attracts divers from all over the world. Even if you are a beginner, you can experience the beauty of the deep too, since Ocean Coral & Turquesa offers an introductory scuba lessons in the pool. The nearby Dive It! Diving Center is also available for PADI-diving courses or snorkeling excursions.

Besides out-of-this-world diving for adults, Ocean Coral & Turquesa makes sure kids have the time of their lives too. At Mini Club Daisy, kids 4-12 can set off on treasure hunts, play water sports, and put on shows. Even the older kids will stay busy at the Teen's Club, where they can even get their daily video-game fix thanks to the five gaming stations, or get their daily dose of sun with beach volleyball and kayaking.

At Ocean Coral & Turquesa, four pools, a children's pool and a Jacuzzi make your vacation wet-n-wild! Paddle over to the Blue Pool swim-up bar for a pina colada. After a day of play, it's time to head to one of the resort's eight restaurants. At Villa Marina, pair a grilled-seafood entree with a salt-rimmed margarita. In the mood for something lighter? Head to Le Petite Creperie for a sweet or savory crepe. Meanwhile, Mike's Coffee is the spot for your morning tea or a little afternoon pick-me up.

To top it off, there's a daily activities program and nightly entertainment. Add in a seaside massage or a facial at the spa, and in no time you'll be saying "Adios, real world... hola, paradise!

This hotel is All-Inclusive.
Features include:

  • All meals, local drinks, snacks and mini bar
  • Daily activities program
  • Nightly entertainment
  • Kid's and Teen Club
  • Selected non-motorized water sports
  • All taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Casa Del Mar
Type: Buffet
Hours: Continental Breakfast- daily, 6:30am-7am; Breakfast- daily, 7am-10am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6:30pm-10pm
Description: International buffet restaurant serving continental breakfast, lunch and theme dinners.

Hacienda Los Girasoles
Type: Mexican
Hours: Daily, 6pm-10pm
Description: Mexican restaurant serving a la carte dinner with such specialties like enchiladas poblanas and burrito norteno.

Sensai
Type: Asian
Hours: Daily, 6pm-10pm
Description: Asian Restaurant offering an a la carte dinner and teppanyaki stations. This is an adult-only restaurant.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Ritrato D'Italia
Type: Italian
Hours: Daily, 6pm-10pm
Description: Italian restaurant offering an a la carte dinner just a few steps away from the sea.
Dress code: Elegant casual. Long pants, closed shoes and a shirt with short or long sleeves are required for men. For women, no flip flops or shorts are allowed.

Route 66
Type:
American
Hours: Daily, 5:30pm-10pm
Description: American-style diner serving an a la carte dinner. Doubles as a sports bar offering late-night snacks and bar service.

Villa Marina and Margarita Lounge
Type: Caribbean
Hours: Lunch- daily, 11am-5:30pm; Dinner- daily, 6:30pm-10pm
Description: Provides casual buffet lunch and seafood- and meat-grill for a la carte dinners.

Mike's Coffee
Type: Coffeehouse
Hours: Daily, 10am-11pm
Description: Coffeehouse serving tea, coffee, cappuccinos, espressos, sandwiches, cookies and cakes.

Le Petite Creperie
Type: Creperie
Hours: Daily, 6:30am-10:30pm
Description: Offering a la carte sweet or salty crepes, salads and pizzas. Located by the pool.

Blue Moon
Type: International
Hours: Daily, 6:00pm-10:00pm
Description: Offering elegant international cuisine in a romantic setting, for adults 18+

All hours are subject to change.



BARS/NIGHTLIFE

Lobby bar
Daily, 8am-1am.

Aqua Chill-out Bar
Chill-out Bar. Daily, 10pm-1am.

Blue Pool Bar
Offers swim-up service.

The Margarita Lounge in Villa Marina
Serves a wide selection of cocktails and drinks

The Score
Doubles as a Sports Bar after dinner, offering drink service all night.

The Privilege Lounge
Provides drink service for Privilege Service guests.



BEACH

Ocean Coral & Turquesa sits on a beautiful, white-sand beach, and just off shore are coral formations that provide a destination for daily dives. Complimentary lounge chairs, palapas and beach towels are provided, and a variety of water sports are also available.

POOLS

Ocean Coral & Turquesa features 4 outdoor swimming pools, as well as a children's pool. The pools include complimentary lounge chairs and towel service and a swim-up bar.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Catamarans
  • Kayaking
  • Sailing

Available for an additional charge:

  • Scuba lessons
  • Scuba diving

Land

  • Fitness Center
  • Beach volleyball
  • Tennis (lit for night play)
  • Aerobics
  • Sports center

Golf
Golf is available near Ocean Coral & Turquesa.



INTERNET

Ocean Coral & Turquesa offers Wi-Fi complimentary Wi-Fi access in the lobby and in Privilege Service accommodations, but all other room types will have to pay an additional charge for timed access.

SPA SERVICES

Despacio Spa offers a wide-range of treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Sauna
  • Massages
  • Beauty salon
  • Facials
  • Treatments for brides
  • Seaside massages
  • Relaxation room
  • Equipment and hydro-massage room
  • Fitness center


WEDDING/HONEYMOON

Let the wedding planners take care of all the details for you. Please contact the front desk for more information.

Ocean Coral & Turquesa also offers a complimentary honeymoon package.

  • Welcome gift in your room
  • 10% discount on Despacio Spa Centre services
  • Nightly turn-down service
  • One "candle light dinner" for two, including one free bottle of wine or sparkling wine
  • In-room, continental breakfast the first morning of the stay
  • Room upgrades availability upon check-in
  • Late check-out subject to availability


CHILD CARE

The Mini Club Daisy offers activities for children ages 4-12. Daily, 9am-4:30pm. Services include:
  • Staff of professional monitors led by a mascot, Daisy
  • Mini disco
  • Activities on the beach (treasure hunts, contests, sandcastles, walks, etc.)
  • Activities at the indoor pool (water balloons, educational games, water polo, etc.)
  • Field trips
  • Sports
  • Shows put on by the kids
  • Buffet lunch

In-room babysitting services require an extra charge.

There is also a Teen's Club, available from 11am-midnight, which offers:

  • Five video gaming stations (Playstation 3, Xbox 360, Nintendo Wii)
  • Guitar Hero concert
  • Home theatre
  • Disco
  • Indoor/outdoor sound system
  • Snack bar
  • Foosball
  • Terrace swings
  • Board games
  • Organized activities, including beach volleyball, tennis, soccer, water polo and kayaking


ADDITIONAL INFORMATION

Location
Ocean Coral & Turquesa is located 17 mi from Cancun Airport (CUN), 21.75 mi from Playa del Carmen and 19.88 mi from Cancun.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required year-round, with the following exception:
A 4-night minimum stay is required for travel April 9-April 23, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 8/10 - 8/31
Starting at $469 was $899
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
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Starting at $609 was $1099
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