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Occidental Tucancun - All-Inclusive

Mexico - Cancun

Our Rating
4 Nights with Air from $609 All-Inclusive
Info Customer Reviews Questions & Answers

Time to live it up, because this little beauty is in the heart of Cancun. With white, sugary sands and bright blue water ... More

Customer Rating 29 Reviews
Value
 
4.2
Service
 
4.5
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
4.0
4.2 out of 5
"Really lovely resort with lots of facilities to include several swimming pools, the beach, one could walk for miles, excellent service by all personal. Good meals Very helpful staff. Would come back ag..." – Neol
27 out of 33 (82%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.5
Beaches & Pools
 
4.4
Dining Options
 
3.5
Room Comfort
 
4.0
4.2 out of 5
"Really lovely resort with lots of facilities to include several swimming pools, the beach, one could walk for miles, excellent service by all personal. Good meals Very helpful staff. Would come back ag..." – Neol
27 out of 33 (82%) customers would recommend this product to a friend.
View from hotel. View from hotel.
All Customer Reviews
1-4 of 29 reviews. Sort by
August 14, 2017
Yes

Occidental Tucancun was EXTREMELY accommodating. We had an issue with our air conditioning and it leaking. Management was ON TOP of the issue. They came to our room to personally apologize and proceeded to upgrade us to a suite with no additional charges. They gifted us two bottles of wine and followed up with several phone calls to make sure we were comfortable and happy with where we were. The one downfall was the options for food. Don't get me wrong, the food was enjoyable, but there weren't many options. The beach was beautiful (aside from the seaweed) and the pools were awesome. Bartenders were awesome and always asking if we needed anything. Music at the pool everyday was definitely a good touch. Also, there was no club in the resort, but the bar was open till 2am which was convenient too. Having the bus on the corner of our resort going right into town was very convenient for going out at night and going shopping during the day. I would recommend this resort! We had an awesome time!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Long Island, NY
Age: 19-24
Travel: 3-6 trips/year

August 13, 2017
Room for Improvement

There are many areas for improvement at this resort. The staff were friendly. However, there was no service available at the beach, no bar near by to get any drinks from, and the one pool that offered service was a family pool which made it a little difficult to drink & enjoy the music. There was a tropical storm one night and water leaked through the window. All dining was indoors which meant no eating by the pool/beach. This was very difficult since you weren't allowed in the dining room if your clothes were wet/damp. Needless to say you should bring an extra set of clothes to the beach/pool in case you get hungry. Outdoor grilling occurred only once. Other than that, if you missed the time available to eat you were offered "snacks" which consisted of fruit, cookies, salad, and cheese patties. The buffet didn't offer much variety. I stayed for 6 days/5 nights. One of the two elevators was out of service for 5 of the nights and the elevators are very very small. Stairs were the best option. You will be encouraged to tour the suites and become a member. Happily, they were not pushy or rude about this. However, I noticed that the suites were better cared for than the actual hotel rooms. Suite rooms were bigger, modern, and generally the kind of room you look for when spending your money on an all inclusive. I'm definitely returning to Cancún just not to this hotel.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: New York City
Age: 35-44
Travel: 1-2 trips/year

August 8, 2017
082017review

The resort is more of a 3 star resort with the bare necessities. The resort was pretty clean. The pools are small and HOT. The drinks were pretty good as I mainly had Tequila shots and Pina Coladas. The air conditioner in out room malfunctioned the entire time and did not automatically turn on/off as it had the option to do so. So we would have to get up in the middle of the night and turn the air on/off whenever we woke up hot or cold. The food was the typical resort food, BUT the Italian and Mexican restaurant had great food. Oh, NO free WI-FI (except during 10a-11a in the Lobby).


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Overall Rating: 3
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Greenville, SC
Age: 25-34
Travel: 1-2 trips/year

August 3, 2017

Wish the food and drinks were a lot better, however the resort is beautiful and I will be returning! Had an ocean view room with a beautiful view! Cancun 2017


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: New York
Age: 19-24
Travel: 3-6 trips/year

Room Information

Occidental Tucancun - All-Inclusive features 334 guestrooms. Rooms offer air conditioning, satellite TV, telephone, voice mail, alarm clock, hair dryer, coffee maker, mini bar, safe deposit box, iron/ironing board, and Wi-Fi.

Ocean view rooms may be available for an additional cost at the hotel (pricing and availability may vary depending on the season). Please check with the front desk upon arrival.

Room Details

Double Room
Hotel/Studio Unit Details

Double Room Ocean Front Premium Level (Available begin...
Hotel/Studio Unit Details

Suite Ocean Front Premium Level (Available begin 12/21/17)
Hotel/Studio Unit Details

Family Suite Ocean Front Premium Level (Available begin...
Hotel/Studio Unit Details

Master Suite Ocean Front Premium Level (Available begin...
Hotel/Studio Unit Details

Double Room Ocean Front (Available begin 12/21/17)
Hotel/Studio Unit Details

What's to Love

All-inclusive makes it easy for you - no shelling out cash each time you want a drink.

It's all about the beach and the pools here. Jaw-dropping gorgeous.

Entertainment day and night, with night shows performed by a professional ballet troupe.

Splurging on a spa treatment or two & destressing at the gym with Life Fitness equipment.

 

What We'd Change

The popularity of Occidental Tucancun can make it difficult to get a room. But booking early guarantees you an amazing spot near more amazing spots!

 

Why You Should Go

You're only 25 minutes from the airport. You'll be sipping cocktails in no time.

The friendly staff will take care of everything for you, so you get to chill on your vacay.

After traveling with the kids, you can keep them entertained at the kids club during the day.

There's lots of sporty stuff-tennis, water aerobics,¬ volleyball, ping pong, darts & more.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Basketball
  • Medical Services ($)
  • Jet Skis ($)
  • Water Skiing ($)
  • Ping Pong
  • 4 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Bocce Ball
  • Spa Services ($)
  • Massage ($)
  • Theater
  • Elevators
  • Library
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Safe Deposit Box ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Travel Agency
  • Watersports Center ($)
  • Beach Towels
  • Free Parking
  • Evening Entertainment
  • Lounge Chairs
  • Gift Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Parasailing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Occidental Tucancun - All-Inclusive

Ave Kukulkan, Km 13.5 Lote 24, Zona Hotelera

+52 99 88 91 5900

Hotel Description

Occidental Tucancun - All-Inclusive: In the Heart of Cancun

Time to live it up, because this little beauty is in the heart of Cancun. With white, sugary sands and bright blue waters as the backdrop, you're bound to fall in love with this beach scene. Tons of fun here with activities for everyone - ping pong, darts and beach volleyball will bring out your competitive self. And, when you need to chill out - there's a lounger at the pool with your name on it. Good thing this all-inclusive resort includes all the cocktails and food you can eat.



DINING

Nosh on a variety of cuisines all day and at night, feast on all the regular good stuff, plus delish themed dinners. Good news - spicy Mexican cuisines are dished all the time. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes. Come 'n get it.

Mallorca
Type:
International
Hours: Daily, 7am-10:30pm
Description: International buffet and theme dinners daily.
Dress code: Casual.

Don Quijote
Type: Spanish
Hours: Breakfast - daily, 7am-noon; Dinner - daily, 6pm-10:30pm
Description: Buffet restaurant for breakfast; a la carte for dinner specializing in Spanish cuisine. Reservations are required for dinner.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Mexico Lindo
Type: Mexican
Hours: Daily, 6pm-10:30pm
Description: Mexican specials a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Claraboya
Type:
Seafood
Hours: Snacks - daily, noon-6pm; Dinner - daily, 6pm-10:30pm
Description: An a la carte seafood dinner restaurant. Reservations are required for dinner.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Hours are subject to change.

BARS/NIGHTLIFE

Grab your cocktail of choice at any of the bars. Of course, one of your fav spots will be the swim-up bar, but grabbing a drink on the back patio will also be a treat. Cheers to vacay.

Lobby Bar
Open Daily.

Poolside Bars
Open daily for your refreshment.

Theater Bar
Open during select nightly showtimes

Swim-Up Bar
Swim right up for your favorite pool-side cocktails.



BEACHES AND POOLS

You'll hit your vacation goals when you're lounging by one of the three glistening pools with sunny, ocean views and cocktails close by. Even better, those white, sugary sands are just a few steps away. The blue ocean waters are epic.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water polo
  • Aquatic tricycles
  • Kayaking
  • Pedal boats

Available for an additional charge:

  • Dive shop
  • Jet ski
  • Banana boat
  • Water ski

Land

  • Basketball
  • Beach volleyball
  • Darts
  • Table tennis
  • Tennis
  • Volleyball


INTERNET

Occidental Tucancun - All-Inclusive offers Wi-Fi connectivity for an additional charge.

SPA SERVICES

Occidental Tucancun offers a variety of treatments, including facials for men and women, body wraps and massages.

WEDDING SERVICES

Please contact the resort directly for more information about their wedding packages and services.

CHILD CARE

A supervised Kid's Club for children ages 4-12 is available.

ADDITIONAL INFORMATION

Location
Occidental Tucancun - All-Inclusive is located 25 minutes from Cancun International Airport (CUN) and 25 minutes from downtown.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26, 2017-Jan 21, 2018 and March 25,2018-March 31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
A $200 cash deposit will be required upon check-in. Once room has been inspected and no damage is discovered, this deposit will be refunded.



All hours, fees, amenities, information and services are subject to change without notice.
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Resort Credits Discounts More
5 days, 4 nights
Travel Dates 8/27 - 12/20
Starting at $609 was $1089
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 1/4 - 4/8
Starting at $739 was $1199
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
5 days, 4 nights
Travel Dates 4/9 - 6/30
Starting at $669 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST