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Occidental Tucancun - All-Inclusive

Mexico - Cancun

Our Rating
5 Nights with Air from $659 All-Inclusive
Info Customer Reviews Questions & Answers

Time to live it up, because this little beauty is in the heart of Cancun. With white, sugary sands and bright blue water ... More

Customer Rating 6 Reviews
Value
 
4.0
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"We stayed over the Valentine's Day week. My boyfriend and I had an amazing time! Drinks were great and food was very good. We love to cook real food and rarely eat out. The meals they cooked were top n..." – MissBerry
6 out of 7 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.9
Beaches & Pools
 
4.7
Dining Options
 
4.0
Room Comfort
 
4.3
4.4 out of 5
"We stayed over the Valentine's Day week. My boyfriend and I had an amazing time! Drinks were great and food was very good. We love to cook real food and rarely eat out. The meals they cooked were top n..." – MissBerry
6 out of 7 (86%) customers would recommend this product to a friend.
View from hotel. View from hotel.
All Customer Reviews
1-4 of 6 reviews. Sort by
April 4, 2017
March 2017

We did 5 days/4 nights (M-F) for just under $1400. It included the flight through Aeromexico (stopped in Mexico City then onto Cancun), the hotel (which was all inclusive - food and alcohol), and we got the extra $25 per person shuttle via amstar to and from the hotel. We initially got 2 double beds, but requested for a king size and got it with an amazing ocean view. It was really nice to open up the curtains every morning and sit out on the balcony with coffee and enjoy the ocean. The hotel still had some spring breakers but the noise didn't bother us too much. You can hear some construction and door slamming but it really wasn't bad at all. The hotel was nice and clean. We had room service daily and they restocked the fridge daily with beer, sofa, and water. It says most places use filtered water but we just went with the bottled stuff which you can also purchase at the gift shop. There are 4 places to eat. 2 are buffet style and 2 require daily reservations. The food is 3.5/5. I liked the Italian restaurant best. Drinks are super easy to get with many bars. There is also a snack shop located next to the lobby with breakfast foods, coffee, tea, and some finger foods. We did one excursion --the luxury sailing. It was $99 per person. We took the early option from 730-3p to Ilsa Mujeres. Beautiful beaches and water with lots of markets. The beaches around the hotel are beautiful as well with plenty of chairs to lay out on. We got burned after the first day so we tried to cover up more after that and use the giant umbrellas. Only once did we have an issue if someone stealing our giant umbrella when we took about a 10 min stroll on the beach one morning but they were happy to return it with some convincing. Bring plenty of after sun and sunscreen. All in all, great trip, great hotel, great price.

View from hotel. View from hotel.
6 of 6 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Texas
Age: 25-34
Travel: 1-2 trips/year

February 27, 2017
Good but could be better

The resort is beautiful. It is well kept and clean. The ocean scenery is gorgeous. However the water is always rough as it faces the ocean. Our last day it calmed down a bit. The bars served the drinks rather light unless you asked for more. The food was NOT as good as other reviews made it sound. We are from Wisconsin so perhaps we are spoiled on our dairy products but almost anything dairy related was not good. Everything was cooked appropriate but lacked flavor. It was a major bust seems we chose this resort specifically for its food reviews. Room service was SLOW. It took over an hour to get my meal. At which point I fell asleep. Housekeeping was terrible. They left my room service food instead of taking it. Several days I left out dirty linen on the floor to be taken. It was not. The bed was always made but that was about it. The staff was very friendly. Quick to please. They did try to get us to attend a timeshare presentation. Didn't fall for it and just skipped out. Overall for the money spent it was worth it. Next time we will spend more and HOPEFULLY have good food. We were starving by the fourth day!


2 of 4 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Hixton, Wisconsin
Age: 25-34
Travel: 1-2 trips/year

February 24, 2017
Outstanding Vacation

We stayed over the Valentine's Day week. My boyfriend and I had an amazing time! Drinks were great and food was very good. We love to cook real food and rarely eat out. The meals they cooked were top notch. All of the staff were wonderful. We never came across someone who didn't want to help us or who was unpleasant. We had a king sized room facing the ocean and the view was phenomenal! The beach and pools were very clean. The beach is beautiful white soft sand. They also had great entertainment in the night time in the theater. We are planning on coming back to this resort next time we visit Cancun!


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Washington DC
Age: 25-34
Travel: 3-6 trips/year

February 23, 2017
Excellent Vacation Place

The resort was very clean and roomy. We were taken care of by a designated person (Petro) all the way from check-in till check-out. By request, we were provided the view with the beach side so we were very happy with the check-in staff. The restaurants were nice but they lacked vegetarian options. However, the chefs were nice enough to make something up for us - particularly David from the Claraboya snack and lunch restaurant. The bars and pools were never overcrowded and were maintained very well. The bartenders were very nice and always smiling - in particular Jose at the lobby bar. We were offered the 2for1 spa coupon which was amazing. It is a little expensive but definitely worth every dollar. The things that we disliked in the resort and they can improve upon: - It is okay to offer deals for vacation club but it was made mandatory for us and we had to go through 90 minutes of presentation/discussion full of sales propoganda which we did not like at all. Despite of telling them that we are not interested, they kept forcing us more into it. It was a very uncomfortable experience. - For restaurants, it would be nice to show a green leaf symbol to clearly indicate what is vegetarian and what is not. They have sings for vegan food but not for vegetarian. - Their mexican restaurant could use some more authentic mexican dishes. We felt that the selection was not enough.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: Toronto, ON
Age: 25-34
Travel: 1-2 trips/year

Room Information

Occidental Tucancun - All-Inclusive features 334 guestrooms. Rooms offer air conditioning, satellite TV, telephone, voice mail, alarm clock, hair dryer, coffee maker, mini bar, safe deposit box, iron/ironing board, and Wi-Fi.

Ocean view rooms may be available for an additional cost at the hotel (pricing and availability may vary depending on the season). Please check with the front desk upon arrival.

Room Details

Double Room
Hotel/Studio Unit Details

What's to Love

All-inclusive makes it easy for you - no shelling out cash each time you want a drink.

It's all about the beach and the pools here. Jaw-dropping gorgeous.

Entertainment day and night, with night shows performed by a professional ballet troupe.

Splurging on a spa treatment or two & destressing at the gym with Life Fitness equipment.

 

What We'd Change

The popularity of Occidental Tucancun can make it difficult to get a room. But booking early guarantees you an amazing spot near more amazing spots!

 

Why You Should Go

You're only 25 minutes from the airport. You'll be sipping cocktails in no time.

The friendly staff will take care of everything for you, so you get to chill on your vacay.

After traveling with the kids, you can keep them entertained at the kids club during the day.

There's lots of sporty stuff-tennis, water aerobics,¬ volleyball, ping pong, darts & more.

Available Amenities

  • Tour Assistance
  • Beach
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Swim-Up Bar(s)
  • Pool Bar
  • Tennis Court(s)
  • Basketball
  • Medical Services ($)
  • Jet Skis ($)
  • Water Skiing ($)
  • Ping Pong
  • 4 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Bocce Ball
  • Spa Services ($)
  • Massage ($)
  • Theater
  • Elevators
  • Library
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Safe Deposit Box ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Travel Agency
  • Watersports Center ($)
  • Beach Towels
  • Free Parking
  • Evening Entertainment
  • Lounge Chairs
  • Gift Shop ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Parasailing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Occidental Tucancun - All-Inclusive

Ave Kukulkan, Km 13.5 Lote 24, Zona Hotelera

+52 99 88 91 5900

Hotel Description

Occidental Tucancun - All-Inclusive: In the Heart of Cancun

Time to live it up, because this little beauty is in the heart of Cancun. With white, sugary sands and bright blue waters as the backdrop, you're bound to fall in love with this beach scene. Tons of fun here with activities for everyone - ping pong, darts and beach volleyball will bring out your competitive self. And, when you need to chill out - there's a lounger at the pool with your name on it. Good thing this all-inclusive resort includes all the cocktails and food you can eat.



DINING

Nosh on a variety of cuisines all day and at night, feast on all the regular good stuff, plus delish themed dinners. Good news - spicy Mexican cuisines are dished all the time. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes. Come 'n get it.

Mallorca
Type:
International
Hours: Daily, 7am-10:30pm
Description: International buffet and theme dinners daily.
Dress code: Casual.

Don Quijote
Type: Spanish
Hours: Breakfast - daily, 7am-noon; Dinner - daily, 6pm-10:30pm
Description: Buffet restaurant for breakfast; a la carte for dinner specializing in Spanish cuisine. Reservations are required for dinner.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Mexico Lindo
Type: Mexican
Hours: Daily, 6pm-10:30pm
Description: Mexican specials a la carte.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Claraboya
Type:
Seafood
Hours: Snacks - daily, noon-6pm; Dinner - daily, 6pm-10:30pm
Description: An a la carte seafood dinner restaurant. Reservations are required for dinner.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and collared shirts for dinner.

Hours are subject to change.

BARS/NIGHTLIFE

Grab your cocktail of choice at any of the bars. Of course, one of your fav spots will be the swim-up bar, but grabbing a drink on the back patio will also be a treat. Cheers to vacay.

Lobby Bar
Open Daily.

Poolside Bars
Open daily for your refreshment.

Theater Bar
Open during select nightly showtimes

Swim-Up Bar
Swim right up for your favorite pool-side cocktails.



BEACHES AND POOLS

You'll hit your vacation goals when you're lounging by one of the three glistening pools with sunny, ocean views and cocktails close by. Even better, those white, sugary sands are just a few steps away. The blue ocean waters are epic.

SPORTS/ACTIVITIES

Water

  • Aqua aerobics
  • Water polo
  • Aquatic tricycles
  • Kayaking
  • Pedal boats

Available for an additional charge:

  • Dive shop
  • Jet ski
  • Banana boat
  • Water ski

Land

  • Basketball
  • Beach volleyball
  • Darts
  • Table tennis
  • Tennis
  • Volleyball


INTERNET

Occidental Tucancun - All-Inclusive offers Wi-Fi connectivity for an additional charge.

SPA SERVICES

Occidental Tucancun offers a variety of treatments, including facials for men and women, body wraps and massages.

WEDDING SERVICES

Please contact the resort directly for more information about their wedding packages and services.

CHILD CARE

A supervised Kid's Club for children ages 4-12 is available.

ADDITIONAL INFORMATION

Location
Occidental Tucancun - All-Inclusive is located 25 minutes from Cancun International Airport (CUN) and 25 minutes from downtown.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26, 2016-Jan 3, 2017 and again April 9,2017-April 15, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
A $200 cash deposit will be required upon check-in. Once room has been inspected and no damage is discovered, this deposit will be refunded.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose a Vacation Package
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Resort Credits Discounts More
6 days, 5 nights
Travel Dates 8/13 - 10/31
Starting at $659 was $1069
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Resort Credits Discounts More
5 days, 4 nights
Travel Dates 7/8 - 8/12
Starting at $799 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST