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Occidental Grand Cozumel

Mexico - Cozumel

Our Rating
4 Nights with Air from $839 All-Inclusive
Info Customer Reviews Questions & Answers

Do you long for the sound of waves in your ear and the feel of sand under your feet? Do you picture yourself on an isla ... More

Customer Rating 108 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.3
Dining Options
 
3.0
Room Comfort
 
3.5
3.7 out of 5
"My husband and I had a wonderful time. It was beautiful and the staff was outstanding!" – TamiC
92 out of 123 (75%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.3
Dining Options
 
3.0
Room Comfort
 
3.5
3.7 out of 5
"My husband and I had a wonderful time. It was beautiful and the staff was outstanding!" – TamiC
92 out of 123 (75%) customers would recommend this product to a friend.
Walkway thru the mangroves Nice view view from the beach Our room Out by beach None paying guest Beautiful beach early morning beach and dock Sea Turtle stop on Jeep Tour
All Customer Reviews
1-4 of 108 reviews. Sort by
September 6, 2016
Off season vacation

Excellent place to stay for scuba divers. This was our 4th visit to the same hotel! Great service. We went later in the year (Aug 29 - Sep 3) and found that the food options were more limited. Watch out for 'timeshare sharks'!! They were not transparent and rude during the process of receiving coupons for trips etc.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Boston
Age: 45-54
Travel: 1-2 trips/year

September 2, 2016
Just above average

Stayed here due to having positive experiences with Occidental resorts in the past. Food was ok, nothing special; very small selection. The buffet wasn't always in the same location so it was hard to know where to go. The a-la-carte dining was only open on certain nights. The pool was nice and right next to the beach. The room was clean and the mini bar was stocked well. If you want to stay for cheap and dive, this is a good place. If you want to go into town often, stay closer to town. This was not a bad resort, just a bit more bare bones as far as all-inclusive resorts go.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Texas
Age: 25-34
Travel: 1-2 trips/year

August 14, 2016
Could use some work...Overall my family loved it!

We arrived when the resort was under quite a lot of construction. It was difficult being in a construction zone. ALL the employees were very kind and gracious! Our room was wonderful. There was a large amount of rain while we were there so the ocean was rough. Nothing the resort could do about that, my problem was the pools needed to be cleaned desperately. With all the sunscreen and wind from weather, they should have been cleaned daily and they were not. The food at ALL the restaurants was barely palatable! I have boys who eat anything and it was a rough week!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Southern CA
Age: 35-44
Travel: 1-2 trips/year

August 11, 2016
Great Dive Holiday

We dove 4 days out of 5 and were picked up at the dock every morning. The beach is outstanding, by Cozumel standards. The staff all are friendly and helpful. The food, at best, is mediocre, hard to chew and digest, at worst. The Occidental needs a real executive chef, someone who knows how to run a kitchen. And all the restaurants share the same kitchen. That's a no-go. If ever I return to the Occidental I will be wearing a T-shirt that says on the front "NO f*cking time-share breakfast presentations!" in both English and Spanish. 'Nuff said. Our 20-year-old sons were bored some nights, and some nights had more than they could handle, and were hung over on the dive boat the next morning (which to kids is a good thing). The landscaping is great, as were the iguanas and birds and plants and lizzards, and the grounds and buildings are beautiful, and the beach is first-rate. But, the food and the yellow shirts are a big detraction from mission of the resort, to the enjoyment of guests.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
1.0
Room Comfort
 
4.0
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From: Kansas City
Age: 45-54
Travel: 3-6 trips/year

Room Information

Occidental Grand Cozumel features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe (DLX)
Hotel/Studio Unit Details

Grand Concierge Deluxe (GCDLX)
Hotel/Studio Unit Details

Grand Romance Deluxe (GRDLX)
Hotel/Studio Unit Details

Royal Club Luxury (RCLUX)
Hotel/Studio Unit Details

What's to Love

The snorkeling and diving at Occidental Grand is second to none. From the pristine beach in the middle of a lush jungle to the mysteries of the deep, this is the Cozumel choice.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

With only 243 rooms, Occidental Grand is an intimate resort with a large resort feel, offering all the luxury from an ocean side hacienda.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Grand Cozumel

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Grand Cozumel: Discover All-Inclusive Intimate Luxury

Do you long for the sound of waves in your ear and the feel of sand under your feet? Do you picture yourself on an island, with a lush jungle? You can have it all at Occidental Grand Cozumel. With all-inclusive deals, in addition to a quaint Mexican village and some of the best snorkeling and diving the Caribbean has to offer, this 243-room resort is a little slice of paradise.

Surrounded by a secluded nature preserve on the south side of Cozumel, the Occidental Grand Cozumel is on Playa San Francisco, a private section of Cozumel's finest beach. Should you want to stay closer to the action, take your place at one of Occidental's three pools. You can splash around with each other and the munchkins at the designated activities pool. If your idea of paradise is to curl up in the sun with a bestseller, grab a lounge chair by the relaxation pool.

Is a tank and wet-suit more your speed? You won't find a better place to explore than the waters of Playa San Francisco, where you'll find spectacular visibility beneath the waves. Discover unparalleled reef diving, with incredible drop-offs, black coral and a network of interconnecting caves and tunnels, which make up the world's second-largest reef network, just off the coast of Occidental Grand Cozumel. Take a deep-sea fishing trip to harvest the fruit of the sea, or grab a paddle and tackle the waves in an all inclusive, complimentary kayak. Are land sports more your bag? Grab a partner and take a few swings at the 18-hole golf course, or try to take match point on one of the four tennis courts.

Now that you've worked up an appetite, plant yourself down at Sonora Restaurant for tasty Mexican cuisine, or tell your taste buds to bring their passport, because they're going Italian at Los Olivos for the evening. Be careful not to get too full, though, because Occidental Grand Cozumel's nightlife at La Mision bar and nightclub will have you boppin' till you're droppin' all through the night.

This hotel is All-Inclusive.
Features include:

  • Unlimited meals and snacks, including in-room dining
  • All beverages, including domestic drinks at the beach, pool, disco and lobby
  • All sport and non-motorized water activities
  • Kid's Club
  • Nightly entertainment
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal Club guests, a la carte menu, reservation required.

All hours are subject to change.



BARS/NIGHTLIFE


Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACH

The Occidental Grand Cozumel is set in a secluded nature preserve on the southern side of Cozumel on a private section of Cozumel's finest beach, Playa San Francisco. Beach lounges and towel services are included.

POOLS

Three specialty pools designed to ensure the perfect atmosphere. The kidney-shaped Relaxation Pool surrounded by a circle of lounge chairs and umbrellas, the Activities Pool with room to play and exercise, and the kids' pool.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Internet access and complimentary Internet services available in Royal Club rooms.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Grand Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Grand Cozumel is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for travel Dec 12, 2016- Apr 30, 2017 for Grand Romance Deluxe room.
A 5-night minimum stay is required every year for all travel Dec 24- Dec 31, 2016.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Resort Update
Occidental Grand Cozumel has contacted us to advise that they have entered a process of renovations to the following areas of the resort: all guestrooms, the spa and gym (including new equipment), the beach club and pools, bathrooms, and the Theater. New kitchen equipment will be added in all of the restaurants as well. The walking paths throughout the resort including the wooden bridge that connects to the beach will also be renovated during this time. Improvements will be made gradually so that all regular services can be offered with minimal interruption. Expected completion of this renovation project is late October 2016.

As of September 21, 2016, Occidental Grand Cozumel has advised that they have extended their renovation program until mid November 2016. From September 24, 2016 until the completion of the renovation program pools will be under renovation. There will always be two of the three pools available for guests. The Beach restaurant will also be closed for renovations during this time. However, the food an beverage service will be relocated to a tented area on the beach.

All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Deluxe Room
  • Up to $500 in Resort Credits
  • Travel: August 15 - December 22
  • Book By: December 18
  • Excludes Sep 14-17 & Nov 24-27
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5 days, 4 nights
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