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Occidental Cozumel - All-Inclusive

Mexico - Cozumel

Our Rating
4 Nights with Air from $1,049 All-Inclusive
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For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for ... More

Customer Rating 153 Reviews
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.7
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
125 out of 172 (73%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.8
Service
 
3.9
Beaches & Pools
 
4.2
Dining Options
 
3.0
Room Comfort
 
3.7
3.7 out of 5
"Our stay at the Occidental was great. The grounds couldn't be more beautiful, the food was great --better than any cruise that we've been on --and the staff was terrific. Jesus and Daniel should both b..." – Snorkelers2
125 out of 172 (73%) customers would recommend this product to a friend.
None paying guest Our room Walkway thru the mangroves view from the beach Beach Sea Turtle stop on Jeep Tour Out by beach Adult pool Beautiful beach Our last day in Mexico early morning beach and dock Nice view
All Customer Reviews
1-4 of 153 reviews. Sort by
August 18, 2017
Wheelchair Access, Helpful Staff, Great Scenery

I was at the Occidental Cozumel from August 8 - 15, and overall, I was very pleased with the resort. Due to a spinal cord injury I use a manual wheelchair. We (mom and I) were assigned to room #1914, which in spite of having a large, roll-in shower, did NOT have a shower seat I could sit on. There is a nice roll-under sink in the bathroom. The toilet is only 16" floor to seat, so it's a little lower than ADA height, plus the toilet stall is narrow and it was difficult to position my wheelchair for transfers. Other than these shortcomings, the room was very nice and comfortable. The resort itself is very pretty - situated on a nature reserve with lots of animals and beautiful tropical foliage. A concrete path runs from the registration area all the way to the swimming pool adjacent to the beach, so it is very easy to get from one end of the resort to the other. From building #19 it took us about five minutes to roll up to the breakfast buffet, and it is probably about the same distance over to the swimming pool / beach. There is an adults-only pool closer to building #19, but we wanted to be able to see the beach so we always went over to the bigger swimming pool. I found the staff to be incredibly attentive and helpful, especially Alberto (the General Manager of the Occidental), Gabriel (manager of food and beverage services), Nadia, Gabriella, a bell-boy named Jesus was also very good, and we also liked the beach lifeguard, Alex. The Occidental is about 20 minutes from downtown San Miguel, so we took a cab down three days to do some photography tours with Tati Biermas, a photographer who teaches people how to improve their photography skills while sightseeing / learning about the island. Each time it cost us around $15 each way (the price depends on the exchange rate) for the cab. Mom and I liked the fact that the Occidental is doing its part to conserve resources. There are recycling receptacles throughout the resort, and they even do little things - like not provide straws in drinks - to try to cut down on waste. The only thing I wish the Occidental would work to improve is its food at the buffets. It was not uncommon to find hot food (eggs, potatoes, pasta) that had steam coming off of it, yet it was barely warm when I put it in my mouth after carrying it to my table. I would never identify myself as "a foodie", but even I thought a lot of what I ate lacked taste and was just mediocre, at best.

Wheelchair Access, Helpful Staff, Great Scenery Wheelchair Access, Helpful Staff, Great Scenery
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Fairfax, VA
Age: 45-54
Travel: 1-2 trips/year

August 7, 2017

Occidental has a beautiful ocean view with the swimming pool overlooking the beach. The service was great, but the room we stayed in had some ants. Other than that, we had a great experience for our first time in Cozumel!


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: NM
Age: 35-44
Travel: 3-6 trips/year

August 6, 2017

Mexico was great, we had fun there, took lots of pics. Far as the resort it was a terrible stay, I would never pay again to stay on that resort.

Our last day in Mexico
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Buffalo new york
Age: 35-44
Travel: 1-2 trips/year

August 3, 2017
Fantastic Vacation

The Occidental in Cozumel has beautiful grounds. The rooms are spacious, clean and comfy. There have been some improvements over the past years such as the cooled enclosure added to the restaurant by the beach for lunch buffet and Seafood Restaurant in the evenings was a big plus. The staff at the resort were all friendly and helpful. The beach and pools were always clean and appealing. This is our 3rd stay at the Occidental Cozumel over several years and we will go back.

Beach Adult pool
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Fort Worth, TX
Age: 55-64
Travel: 1-2 trips/year

Room Information

Occidental Cozumel - All-Inclusive features 243 rooms with Mexican colonial-era furnishings. Rooms have marble floors, Mexican ceramics, stocked mini-bars, and coffee maker. Ceiling fans offer cooling alternatives to rooms' air-conditioning. Each room also comes with cable TV, in-room safe and balcony or terrace.

Room Details

Deluxe
Hotel/Studio Unit Details

Deluxe Concierge
Hotel/Studio Unit Details

Deluxe Romance
Hotel/Studio Unit Details

Royal Level Luxury
Hotel/Studio Unit Details

Royal Level Junior Suite (Available Beginning Dec 23, 2017)
Hotel/Studio Unit Details

What's to Love

Spending sunny days on this postcard-perfect oasis only gets better when you dip into the blue waters.

Palancara scuba epicenter and hailed as one of the top five diving destinations.

Three sunsational, sparkling pools - including one for the kiddos.

Renting a motorbike and zipping around the island.

Upgrading to Royal Club & get extras like exclusive restaurant, concierge, & whirlpool.

 

What We'd Change

Occidental Grand is a little far from town, but cabs are easily found and having someone else drive allows you to enjoy more sightseeing.

 

Why You Should Go

Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.

Sporty good times await like water volleyball, beach volleyball, snorkeling and scuba diving.

Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.

The kids can hit their own club with supervised activities, and you can head straight to the spa.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Children's Activities
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Scooter/Motorcycle Rental
  • 6 Restaurants
  • 4 Bars/Lounges
  • Spa ($)
  • Handicap Room Available
  • Wireless Internet Access ($)
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Fishing
  • Golf Course(s)
  • Jet Ski Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping

Map of Local Area

Cozumel, gem of the Mexican Caribbean, located twelve miles off the southern coast of the Yucatan, is a destination for people seeking a laid back vacation that includes the island's world renowned diving or snorkeling its fabled coral reefs.

Occidental Cozumel - All-Inclusive

Km 17.5 Carretera Sur, El Cedral, San Francisco, Palancar

+52 98 7872 9730

Hotel Description

Occidental Cozumel - All-Inclusive: Dreamy Divers Paradise

For those longing for dreamy days lounging in a laid-back beach paradise, then head to Cozumel's sandy shores, known for long, walkable stretches and eclectic corals beneath the waters. It's true what you've heard - this is a diver's dream. But if snorkeling is more your style, then you'll have plenty of colorful creatures to see. You might pack your underwater camera and capture all the snaps you can.



DINING

Pick your cuisine of choice from Italian to Mediterranean to a variety of flavors from around the world. Of course, spicy Mexican food can be found at Sonora. Reservations are required at night, and guys, take note - pack some long pants. The dinner restaurants require long pants and closed toe shoes.

La Posada
Type:
International
Hours: Breakfast - daily, 6am-10:30am; Dinner - daily, 6pm-9:30pm
Description: International buffet dining.

Sonora
Type: Mexican
Hours: Daily, 6pm-9:30pm
Description: The Sonora Grill offers la carte steakhouse cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

Los Olivos
Type: Mediterranean
Hours: Daily, 6pm-9:30pm
Description: Features a la carte dining with Mediterranean cuisine. Reservations are required.
Dress code: Elegant casual. Long trousers and closed shoes are required for men.

La Piazza
Type: Pizzeria
Hours: Daily, 9pm-1:30am
Description: Serves up scrumptious made-to-order pizzas for dinner and late night.

Beach Club
Type: Casual
Hours: Daily, 12pm-4:30pm
Description: Serves thematic buffet lunch, snacks or cocktails with stunning views of the pristine sands and turquoise waters.

La Carreta
Type: Gourmet
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, noon-5pm; Dinner - daily, 6pm-9:30pm
Description: Offers the best blend of flavors from different cultures to enjoy on your dish, exclusive to Royal Club guests, a la carte menu, reservation required.

All hours are subject to change.



BARS/NIGHTLIFE


Drinks with ocean views are always on tap. But, you can also grab a cocktail in the lobby or at the disco bar with a DJ rockin' the place. Salud, beach lovers. Beach Club
Beach bar with views of pristine sands and turquoise waters. Daily, 11am-5pm.

Lobby Bar
Located in the reception area and features traditional Mexican decor. Daily, 11am-1:30am.

Relax Bar
Offers cool refreshment in the heat of the afternoon by the pool. Daily, 10am-5pm.

Pool Bar
Cocktails, alcoholic and non alcoholic drinks near the activities pool. Daily, 10am-5pm.



BEACHES AND POOLS

It's the beach that rules here. Cozumel's sugary soft sands and bright blue waters will be the place to be. You can swim and snorkel, kayak and wind surf or just sit back and savor those waves rolling in. And, when you want to lounge by the pool, it's just a few steps from the sands.

SPORTS/ACTIVITIES


Water
  • Kayaking
  • Snorkeling
  • Pool volleyball
  • Water aerobics
  • Water polo
  • Windsurfing
  • Scuba clinics

Available for an additional charge:

  • Instruction at the Palancar Dive Center
  • Deep-sea fishing trips
  • Scubadiving trips
Land
  • Fitness center
  • Tennis courts
Golf
18-hole golf course located nearby and available for an additional charge.

INTERNET

In-room Internet access and complimentary Internet services available in Royal Club rooms.

SPA SERVICES

Spa treatments and beauty services are available for an additional charge.

WEDDING/HONEYMOON

Wedding
Extensive wedding packages are available; the Occidental Cozumel even offers "underwater scuba" weddings. Please contact the resort directly for more information.

Honeymoon
Extra Value Complimentary Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Special turn-down service, one (1) night during your stay
  • Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge).
  • 10% discount** on all spa treatments (products not included)

Restrictions: 3 night minimum stay required to add this package to your stay. Honeymoon or Anniversary package must be requested in advance/ at time of booking.

Premium Honeymoon Package:

  • Special Welcome Letter
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Breakfast in bed with Mimosas one (1) morning during your stay (Reservations must be made in advance with concierge).
  • Nightly turn-down service
  • Romantic candlelit dinner including a bottle of sparkling wine plus special turn-down service including rose petals and bottle of domestic wine in-room (1) evening during your stay (Reservations must be made in advance with concierge).
  • 30-minute Romantic Couples Massage
  • 10% discount** on all spa treatments (products not included)
  • Complimentary anniversary night certificate (1 complimentary night with a 4 night minimum return stay over first anniversary)
  • Surprise gift

Restrictions: This package also applies for anniversaries and other special romantic celebrations. Package is complimentary when you book a minimum stay of 7-nights or longer in any room category.
**10%discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers. Package inclusions and price is subject to change without notice and cannot be combined with any other special offer or promotion. Offer subject to availability and can be withdrawn at any time without prior notice. Certain restrictions may apply. Not responsible for errors or omissions.

A 3-night minimum stay is required. Features are limited to one per couple or once per stay.



CHILD CARE

The Kid's Club offers supervised activities for children ages 4-12, and a children's pool provides them their own place to splash and play. Babysitting is also available for an additional charge.

ADDITIONAL INFORMATION

Location
Occidental Cozumel - All-Inclusive is located approximately 20 minutes from Cozumel International Airport (CZM).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 5-night minimum stay is required for travel Feb 17, 2017- Dec 22, 2017 for Deluxe Romance Room.
A 2-night minimum stay is required for travel July 11-Aug 15, 2017.
A 3-night minimum stay is required for travel Dec 23, 2017-Dec 25, 2017 and Feb 1, 2018-Mar 31, 2018.
A 4-night minimum stay is required for travel Dec 26, 2017-Jan 3, 2018.
A 2-night minimum stay is required for travel Jan 4, 2018-Jan 31, 2018, Apr 1, 2018-Apr 15, 2018, and July 1, 2018-Aug 18, 2018.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 4/16 - 5/31
Starting at $1049 was $1439
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