Search
Deals
Cruises
Support
Account

Occidental Costa Cancun - All-Inclusive

Mexico - Cancun

Our Rating
4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

Attention beach lovers, this sunny, sandsational escape is eye candy for your soul. Chillax on a bay that boasts white-s ... More

Customer Rating 28 Reviews
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"We decided 5 days before Christmas to go to Occidental Costa Cancun. We couldn't have chosen a better place. We have never been to Cancun and this place made it a pleasure and a place to return. The ..." – 2relax
27 out of 34 (79%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.1
Beaches & Pools
 
3.9
Dining Options
 
3.4
Room Comfort
 
3.9
4 out of 5
"We decided 5 days before Christmas to go to Occidental Costa Cancun. We couldn't have chosen a better place. We have never been to Cancun and this place made it a pleasure and a place to return. The ..." – 2relax
27 out of 34 (79%) customers would recommend this product to a friend.
view from our room
All Customer Reviews
1-4 of 28 reviews. Sort by
June 21, 2017
1st Cancun trip

Cheapcaribbean.com was a great experience for us. The service was great. Will gladly use them again.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Lake Elsinore
Age: 45-54
Travel: 1-2 trips/year

June 20, 2017
You get what you pay for

Before arriving at this resort, I already was expecting average quality overall. I would recommend this resort to anyone who doesn't care about having fancy amenities and would like to save money. This place is a great stay if you have a budget and do not care about the other stuff that other resorts offer. PROS: The staff were extremely helpful and friendly!! And the resort was very clean! I overall had a great experience with not that much to complain about. CONS: As expected the food choices and fool quality were not that great. Having to making reservations for dinner was a bit inconvenient but the food was a little bit better than the buffet. The drinks were water-down, however this is good thing depending on how you look at it. Think about it, the bartenders make drinks and most of the time people do not finish their drinks and some people drink so much that they can potentially get alcohol poisoning. However, if you tip and tip well the bartenders will take care of you. We were also informed that we got a $500 resort credit to use towards the products that the hotel offer however it is only percentages of discounts that you can get added up to 500%. This was disappointing and not what we were expecting. The beach area and swimming area in the beach was pretty small. When we first arrived the front desk wasn't very informative. My friend and I had to ask various questions to get the information that we needed. You have to pay for wifi and it doesn't work in certain places. There is not much activities to do during the day and at night an if there is it is not advertised very well. People at the hotel tend to do their own thing which I didn't really like. The resort should find ways to make people socialize a bit more. Also it is not a party hotel so you can get in trouble for listening to loud music.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
3.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
User Image

From: Hartford, ct
Age: 19-24
Travel: 1-2 trips/year

June 19, 2017
First timer

Everything turned out really good. The only thing I didn't like was that the beach was so small, but other than that I was not disappointed. I was worried about the reviews saying that you had to wake up super early to make dinner reservations, but I was able to make a reservation at 9am instead of 7am.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
User Image

From: Houston,TX
Age: 25-34
Travel: 1-2 trips/year

June 15, 2017
terrible front desk

Where should i begin, we reserve a shuttle service with the hotel to pick us up from the airport, that didn't show up. When we got to the hotel and informed the front desk staff they were nonchalant about the issue. no manager came out to talk to us or apologized. we purchased a three day wifi code that did not work in he rooms only in the lobby when we mentioned this to the staff they transferred us to the wifi technicians that could not help us and end up hanging up on us. our toilet broke and we waited over an hour for maintenance. We reserve a excursion through the hotel and ended up missing the bus for the excursion so we didn't go, at check out they tried to charge us for the excursion, we explained to the manager that we miss the bus and he was adamant on why we never kept the reservation ticket, i explained to him we threw it out because we never used it and he explained they needed it for their records. He kept us there for over an hour wouldn't give us a check out slip so the taxi can take us to the airport, we nearly missed our flights due to a misunderstanding. the front desk staff and manager are unprofessional and combative they're running the hotel like a military confinement center rather than a resort. i left the hotel not feeling too well when i got back to the states i went to the hospital and it was said that i have travelers diarrhea so be careful i would not recommend terrible experience


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
2.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
User Image

From: orlando fl
Age: 25-34
Travel: 3-6 trips/year

Room Information

Occidental Costa Cancun features 358 fully-equipped rooms with satellite TV, air conditioning, ceiling fan, telephone with voice mail, daily restocked mini fridge, safety deposit box and more.

Room Details

Double
Hotel/Studio Unit Details

Double with Terrace
Hotel/Studio Unit Details

Double Ocean Front (available beginning 12/21/17)
Hotel/Studio Unit Details

Jr. Suite Ocean Front With Hot Tub (available beginning...
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive and all-laid back vacay lifestyle here. Just the chillaxation you need.

The clean, white-washed Mediterranean-style architecture.

Spa with epic treatments & six-person hot tub with cool-water plunge pool nearby.

Kids club for munchkins 4-12 with a clubhouse, pool and outdoor playground.

 

What We'd Change

The pool is very active at this hotel in Cancun, but if you're looking for a spot that might be a little quieter, the palapas on the beach offer a tranquil spot for napping or reading.

 

Why You Should Go

It's 14 miles from the airport - your much-deserved getaway will start ASAP.

No dress code - flip flop your way around this coolio sunny spot.

Free scuba lesson in the pool to get you ready for the real deal.

Isla Mujeres and Chichen Itza are close by for day trips.

Available Amenities

  • Beach
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Room Service ($)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Scuba Lessons
  • 4 Restaurants
  • 2 Bars/Lounges
  • Spa Services ($)
  • Shopping
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Meal Plan Available ($)
  • Swimming Pool
  • Handicap Rooms (on request)
  • Lounge Chairs
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Occidental Costa Cancun - All-Inclusive

Paseo Kukulkan, Km 4.5, Zona Hotelera

+52 99 88 49 7100

Hotel Description

Occidental Costa Cancun - All-Inclusive: Chillaxing In Cancun

Attention beach lovers, this sunny, sandsational escape is eye candy for your soul. Chillax on a bay that boasts white-sand hugged by aqua water. Revel in gorgeous views of Playa Linda. Soak in all the all-inclusiveness: food, drinks, water sports and most of all, the calm. Your kiddos will have giggle-worthy activities while you hide away at the stress-smashing spa. This is the getaway you've worked hard for. Remember: life is short. Time to beach.

DINING

Taste buds, get ready. The menu of nosh spots is delicious - everything from Asian to Italian to Mexican. There's a buffet with a variety of flavors, plus an All-Inclusive Club where you can get all your favorites morning and afternoon grub. Dig in.

Albatros
Type:
Buffet
Hours: Breakfast - daily, 7am-10am; Lunch - daily, noon-3pm; Dinner - daily, 6pm-10:30pm
Description: The all-inclusive package includes: Buffet, breakfast, lunch and thematic dinners every night in this restaurant that overlooks the sea.

La Claraboya
Type: Seafood
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-10:30pm
Description: A la carte restaurant overlooking the beach: Breakfast, lunch and dinner; International and seafood specialties, reservations required.

Don Quijote
Type: Spanish
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Mexico Lindo
Type:
Mexican
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Hours are subject to change.



BARS/NIGHTLIFE

Here, you've got two drinkeries where you can hang. Sip cocktails in the lobby, where you'll enjoy live music. Or you can hit the beach bar. There are other spots for cocktails, too. We lift our coconut drink to you.

Lobby bar
Daily, 9am-midnight, features live music nightly.

Beach bar
Daily, 9am-11pm.

Additional bars are located in the Albatros, Mexico Lindo and La Claraboya restaurants.

Night Life
This Cancun all inclusive resort's activities/entertainment staff perform a show nightly on an outdoor stage.



BEACHES AND POOLS

You've got 75-yards of beachy white sands, thatched-roof palapas and palms, under which you can make your nest. If you're into the game/contest thing on the beach, they've got them. There's one ginormous, free-form pool that has a section for the kiddos. Come on down and make a splash.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Swimming
  • Canoes
  • Scuba diving
  • Snorkeling

Land

  • Jogging
  • Volleyball
  • Fitness center


INTERNET

Occidental Costa Cancun - All-Inclusive offers Wi-Fi access throughout the property for an additional charge.

SPA SERVICES

A health and beauty spa includes sauna, steam room and six-person spa tub with adjacent cool-water plunge pool. You can take advantage of these luxurious services with the All-Inclusive Plan. Daily, 8am-5pm.
  • Massages
  • Body treatments
  • Facials
  • Sauna


CHILD CARE

Children ages 4 - 12 can enjoy complimentary supervised activities at Occidental Costa Cancun. Activities include:
  • Air-conditioned children's clubhouse
  • Outdoor playground
  • Free-form swimming pool with children's section


ADDITIONAL INFORMATION

Location
Occidental Costa Cancun - All-Inclusive is located 14 miles from Cancun International Airport (CUN). Approximate driving time to the resort is 30 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26, 2017-Jan 21, 2018 & Mar 25-31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Resort Update
Occidental Costa Cancun has advised that they will be closing for renovations from September 1, 2016 for approximately two month. During this time renovations will be made to: the Front desk, Lobby Bar, Snack bar, Pool, Shops and the Mexico Lindo Restaurant.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Double Room
- or -
Choose a Vacation Package
and Save More!
5 days, 4 nights
Travel Dates 8/13 - 10/31
Starting at $589 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
Resort Credits More
5 days, 4 nights
Travel Dates 7/8 - 8/12
Starting at $779 was $1079
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
Resort Credits Discounts More
5 days, 4 nights
Travel Dates 11/1 - 12/20
Starting at $589 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 1/4 - 4/8
Starting at $709 was $1159
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
Resort Credits More
5 days, 4 nights
Travel Dates 4/9 - 4/30
Starting at $689 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST