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Occidental Costa Cancun - All-Inclusive

Mexico - Cancun

Our Rating
3 Nights with Air from $559 All-Inclusive
Info Customer Reviews Questions & Answers

Attention beach lovers, this sunny, sandsational escape is eye candy for your soul. Chillax on a bay that boasts white-s ... More

Customer Rating 21 Reviews
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.0
3.9 out of 5
"We decided 5 days before Christmas to go to Occidental Costa Cancun. We couldn't have chosen a better place. We have never been to Cancun and this place made it a pleasure and a place to return. The ..." – 2relax
20 out of 25 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.6
Room Comfort
 
4.0
3.9 out of 5
"We decided 5 days before Christmas to go to Occidental Costa Cancun. We couldn't have chosen a better place. We have never been to Cancun and this place made it a pleasure and a place to return. The ..." – 2relax
20 out of 25 (80%) customers would recommend this product to a friend.
view from our room
All Customer Reviews
1-4 of 21 reviews. Sort by
May 21, 2017
Nice resort!

We stayed here for 4 nights. Check in was quick despite the lines. The rooms are comfortable and in good condition. The beds were comfortable. We did smell a foul odor numerous times in the room due to sewage outside, or poor ventilation. It smelled like low tide and musty when you walked into the rooms. The service from the staff all over was terrific. The food was very fresh and a lot to chose from. I really liked that they offered exercise on the beach and in the water every day for resort visitors. All of the staff were extremely pleasant and most spoke good English. It's very convenient to hop onto a ferry to Isla Mujeres or other parts of Cancun since it's right next to the resort. The pirate ships are docked next door as well. I would definitely stay at the resort again, however, they need to improve on the room odors.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Englewood, CO
Age: 25-34
Travel: 3-6 trips/year

May 14, 2017
Bday get away

Overall a good pick, they have entertainment nightly and pool games to keep you busy. Only ate at the buffet I'm a very picky eater so I figured that would give me a varity to pick from and no certain time I needed to be there to eat. Beach is small but it didn't bother me much very friendly staff, this resort is more less at the beginning of the hotel zone also, being maybe 15-20 from downtown cancun.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Ypsilanti, Mi
Age: 25-34

May 10, 2017
Very good value

Staff was wonderful. Service was great. Pool area very nice. Beach was small.....not great


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: New York
Age: 45-54
Travel: 1-2 trips/year

May 5, 2017
Let down

We recently visited this resort at the end of April.... we were not pleased with many things that we encountered during our stay. All inclusive - yes, however they stock the fridge with so many water bottles a day. This is of course typical for an all inclusive. They say that you can visit the front desk and they will give you more water (4 extra bottles a day). We visited the desk, received 3 extra bottles of water and were told that there were NO MORE. When could we expect more bottles? THE NEXT MORNING. This is absolutely unacceptable in an all inclusive resort in a country where you cannot drink the water. Unacceptable. Also, room service is not included in the all inclusiveness of the resort - it is available at an extra cost and there are weird rules and stipulations on what you can get and at what time. The room - acceptable, but I'm sure it didn't get below 75? Degrees? This is fine, but when it's hot and humid outside, you should be able to go to your nice air conditioned room to cool down. The food was decent.. but again as I'm sure if you've read any of the other reviews you have to stand in line to make reservations. The days that we visited, there was a wedding of some sort almost every day so our dinner choices for the Mexican restaurant were either really early, or really late. The wifi, that we paid for... was really terrible in our room. Better in the common areas and restaurants. Drinks were good, and if you tip the bar tenders a few dollars, they make sure you're taken care of. The spa - they have two REALLY great masseuses that work there. I have had many massages, and they were great. They went out of their way to make sure we were happy. I can't say enough good things about the spa staff. The staff - were all very nice. There is a security guy that works at night who's uncle or grandpa drives a taxi? You and your uncle were so nice to my husband and made sure he got to where he needed to go. Your kindness will not be forgotten. The concierge ladies that help make reservations for dinner and such were very nice and helpful as well. All in all - I would not visit here again. I paid around the same price to visit DR last year, and was way more pleased with that all inclusive. I would go back there, definitely.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
2.0
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From: Fort Worth, TX
Age: 25-34
Travel: 1-2 trips/year

Room Information

Occidental Costa Cancun features 358 fully-equipped rooms with satellite TV, air conditioning, ceiling fan, telephone with voice mail, daily restocked mini fridge, safety deposit box and more.

Room Details

Double
Hotel/Studio Unit Details

Double with Terrace
Hotel/Studio Unit Details

Double Ocean Front (available beginning 12/21/17)
Hotel/Studio Unit Details

Jr. Suite Ocean Front With Hot Tub (available beginning...
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive and all-laid back vacay lifestyle here. Just the chillaxation you need.

The clean, white-washed Mediterranean-style architecture.

Spa with epic treatments & six-person hot tub with cool-water plunge pool nearby.

Kids club for munchkins 4-12 with a clubhouse, pool and outdoor playground.

 

What We'd Change

The pool is very active at this hotel in Cancun, but if you're looking for a spot that might be a little quieter, the palapas on the beach offer a tranquil spot for napping or reading.

 

Why You Should Go

It's 14 miles from the airport - your much-deserved getaway will start ASAP.

No dress code - flip flop your way around this coolio sunny spot.

Free scuba lesson in the pool to get you ready for the real deal.

Isla Mujeres and Chichen Itza are close by for day trips.

Available Amenities

  • Beach
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Room Service ($)
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Scuba Lessons
  • 4 Restaurants
  • 2 Bars/Lounges
  • Spa Services ($)
  • Shopping
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Watersports Center ($)
  • Beach Towels
  • Tour and Island Information
  • Meal Plan Available ($)
  • Swimming Pool
  • Handicap Rooms (on request)
  • Lounge Chairs
  • Dive Shop ($)
  • Gift Shop ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Watersports Rentals

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Occidental Costa Cancun - All-Inclusive

Paseo Kukulkan, Km 4.5, Zona Hotelera

+52 99 88 49 7100

Hotel Description

Occidental Costa Cancun - All-Inclusive: Chillaxing In Cancun

Attention beach lovers, this sunny, sandsational escape is eye candy for your soul. Chillax on a bay that boasts white-sand hugged by aqua water. Revel in gorgeous views of Playa Linda. Soak in all the all-inclusiveness: food, drinks, water sports and most of all, the calm. Your kiddos will have giggle-worthy activities while you hide away at the stress-smashing spa. This is the getaway you've worked hard for. Remember: life is short. Time to beach.

DINING

Taste buds, get ready. The menu of nosh spots is delicious - everything from Asian to Italian to Mexican. There's a buffet with a variety of flavors, plus an All-Inclusive Club where you can get all your favorites morning and afternoon grub. Dig in.

Albatros
Type:
Buffet
Hours: Breakfast - daily, 7am-10am; Lunch - daily, noon-3pm; Dinner - daily, 6pm-10:30pm
Description: The all-inclusive package includes: Buffet, breakfast, lunch and thematic dinners every night in this restaurant that overlooks the sea.

La Claraboya
Type: Seafood
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 12:30pm-3pm; Dinner - daily, 7pm-10:30pm
Description: A la carte restaurant overlooking the beach: Breakfast, lunch and dinner; International and seafood specialties, reservations required.

Don Quijote
Type: Spanish
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Mexico Lindo
Type:
Mexican
Hours: Daily, 7pm-10:30pm
Description: A la carte restaurant, reservations required.

Hours are subject to change.



BARS/NIGHTLIFE

Here, you've got two drinkeries where you can hang. Sip cocktails in the lobby, where you'll enjoy live music. Or you can hit the beach bar. There are other spots for cocktails, too. We lift our coconut drink to you.

Lobby bar
Daily, 9am-midnight, features live music nightly.

Beach bar
Daily, 9am-11pm.

Additional bars are located in the Albatros, Mexico Lindo and La Claraboya restaurants.

Night Life
This Cancun all inclusive resort's activities/entertainment staff perform a show nightly on an outdoor stage.



BEACHES AND POOLS

You've got 75-yards of beachy white sands, thatched-roof palapas and palms, under which you can make your nest. If you're into the game/contest thing on the beach, they've got them. There's one ginormous, free-form pool that has a section for the kiddos. Come on down and make a splash.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Swimming
  • Canoes
  • Scuba diving
  • Snorkeling

Land

  • Jogging
  • Volleyball
  • Fitness center


INTERNET

Occidental Costa Cancun - All-Inclusive offers Wi-Fi access throughout the property for an additional charge.

SPA SERVICES

A health and beauty spa includes sauna, steam room and six-person spa tub with adjacent cool-water plunge pool. You can take advantage of these luxurious services with the All-Inclusive Plan. Daily, 8am-5pm.
  • Massages
  • Body treatments
  • Facials
  • Sauna


CHILD CARE

Children ages 4 - 12 can enjoy complimentary supervised activities at Occidental Costa Cancun. Activities include:
  • Air-conditioned children's clubhouse
  • Outdoor playground
  • Free-form swimming pool with children's section


ADDITIONAL INFORMATION

Location
Occidental Costa Cancun - All-Inclusive is located 14 miles from Cancun International Airport (CUN). Approximate driving time to the resort is 30 minutes.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required for travel Dec 26, 2017-Jan 21, 2018 & Mar 25-31, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Resort Update
Occidental Costa Cancun has advised that they will be closing for renovations from September 1, 2016 for approximately two month. During this time renovations will be made to: the Front desk, Lobby Bar, Snack bar, Pool, Shops and the Mexico Lindo Restaurant.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
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Resort Credits Discounts More
4 days, 3 nights
Travel Dates 5/29 - 7/7
Starting at $559 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
Resort Credits More
6 days, 5 nights
Travel Dates 7/8 - 8/12
Starting at $799 was $1229
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 8/13 - 12/20
Starting at $589 was $1009
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 1/4 - 4/8
Starting at $699 was $1159
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
Resort Credits More
5 days, 4 nights
Travel Dates 4/9 - 4/30
Starting at $729 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST