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Occidental Caribe - All-Inclusive

Dominican Republic - Punta Cana

Our Rating
5 Nights with Air from $729 All-Inclusive
Info Customer Reviews Questions & Answers

Drink in hand in the dazzling Dominican - this could be you while your kiddos are off squealing and sliding in their spl ... More

Customer Rating 414 Reviews
Value
 
3.7
Service
 
3.3
Beaches & Pools
 
4.4
Dining Options
 
3.3
Room Comfort
 
3.3
3.5 out of 5
"We were skeptical after reading so many negatives, but realize now, that you can't please all of the people all of the time. We did our homework and knew not to drink the tap water, knew that the beach..." – kcsunshine
317 out of 493 (64%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.3
Beaches & Pools
 
4.4
Dining Options
 
3.3
Room Comfort
 
3.3
3.5 out of 5
"We were skeptical after reading so many negatives, but realize now, that you can't please all of the people all of the time. We did our homework and knew not to drink the tap water, knew that the beach..." – kcsunshine
317 out of 493 (64%) customers would recommend this product to a friend.
Bedroom Dinner at the beach Very comfy rooms Sunrise at the beach view from my room view from room 2209 Paradise ! This was our favorite place to hang out for breakfast and lunch. Yep, the cockroach! Punta Cana April 2013 The wonderful beach Love my Dominican roots Sunrise on one of our mornings Beach view Balcony View! View from our balcony Beach - VERY close to the hotel Told you it was like a postcard Ire from our room Soft sand beach Poolside Dinner at the beach beach...just beautiful !!! Beach & Grounds French Rest Pool 1
All Customer Reviews
1-4 of 414 reviews. Sort by
July 17, 2017
okay vacation

There ware so many teens and everywhere you go it was loud. For some reason we could not sleep because every morning around 5 am there was loud noises outside our room. they do noisy work very early. I found it very inconsiderate. There was no resting for us.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Mamaroneck New York
Age: 45-54
Travel: 1-2 trips/year

July 17, 2017
Do not go to this resort

They gave us the wrong room with a broken safe, and we spent a lot of our vacation dealing with this problem when the resort kept acting like it wasn't a big deal and trying to brush it under the rug. After 4 days of complaining about getting a different room we finally got the room we asked for. They didn't clean our rooms at all and as soon as we checked out they gave our room to the family right behind us. I highly doubt they had time to clean a room that hasn't been cleaned once during our stay. The food sucked! Anything with meat in it smelled like garbage and it upset our stomachs. The ONLY good thing about our vacation was that we went with awesome people we knew, and the other people on vacation we met there.


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Pennsylvania
Age: 25-34

July 13, 2017
Excellent Trip

We were a little worried after reading the reviews, but we were not disappointed. Loved this resort, beach is beautiful, the people were friendly and we had the best time. If you are looking for a family friendly resort, this place is it. We went on a budget, and felt like we got our moneys worth. Hope to go again in next couple of years and will be staying here.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: United States
Age: 45-54
Travel: 1-2 trips/year

July 9, 2017
Nightmare!

Expect to wait 3 hours to check in! Even though the housekeepers are walking into your room without knocking at 8am so they can start cleaning there are no rooms ready by 3pm at check in. Our 1st day I waited in line with the rest of my party and when I got to the front the guy tells me I need to get in line, I told him "I am in line" he tells me "no you need to get in the line" and calls the people from behind me to the front! I was in such shock I didn't even know what to do! Fast forward 3 hours we finally get our rooms which are full of mold! My daughter has asthma & we are told there are no other rooms unless we want to pay an extra $120 per night! Which would of still got us a room with mold!! The "renovated" side of the hotel is nice but the work that was done wasn't done well and the mold issue is not any better either. Yes mold is going to be a factor in these resorts but they don't do anything to clean or contain it which not only deteriorates the hotel faster but puts guests at risk which should be high on the hotels priority list to make sure is maintained!! We were given the run around for 3 days about switching rooms that we just gave up and my daughter just slept with her inhaler! Also if you need more than 2 towels or anything for your room be prepared to tip the housekeeper! I knew this already so I was prepared and don't really have any complaints about my maid service (I did get towels with holes on time which was kind of a shock) but other people with us didn't tip at first and never got anything they needed! Your trip says all gratuity is included but let's be honest the staff does not see any of it and I know for a fact the staff is underpaid for all that they do so I personally leave $2-3 for bed/towel service & $2 on the fridge for sodas & water. WIFI is a JOKE do not buy it from them make sure you get it from your cell phone provider even if it's more $ it'll save you time and headaches!! 7 days of wifi is $49 but you constantly have to log on and when I say constantly I mean every 2 minutes!! You spend more time reconnecting then you do online! I was told it was because I had an iPhone-well if you know that this is a problem for guests then you should warn them at time of purchase or not charge at all! Beach towels are non existant! When you get your beach towels if you can hold onto them for a couple uses do it! NEVER trade them back in for towel cards if you are going to need towels the next day! The wait for beach towels is at least an hour a day if not more and the towel hut staff could careless if you wait & are upset! Be prepared with sunscreen, googles...any nessesities you will need! Sunscreen at the hotel starts at $15 for the same thing you can get in the states for $5! Kids googles are $24!!!! Power outages...yes we understand they're not always preventable but my friend got stuck in the elevator when the power went out for 45 minutes!! The staff is not prepared or trained on how to fix the elevator or assist in getting people out! Food....I have to say the sit down restaurants are much better here than they are at other resorts we've been to-but need to be cleaned better between reservations! The Japanese restaurant for example the placemats are COVERED in filth. Be sure to make your reservations right after breakfast if not before and BE ON TIME to your reservation they will not hold your spot!! The buffet is ok basically the same food day after day even on their "theme nights". You have to get your own juice at breakfast and requests for coffee, water or soda take forever (no matter where you eat) for example we asked for 6 cokes one night it took 10 mins to get 2!!! Then another 15 mins for the rest after we asked 2 more employees! The nightly shows need some serious work. The first part of the show usually includes guests competeing and that's fun but after that it's awful. The performers can dance and they have beautiful voices but they sing everything in English which they don't speak very well so most of the songs are not understandable! They honestly should just lip sync and dance. Their 4th of July performance was a little insulting in my opinion. There were also no fireworks like the surrounding hotels which was a huge let down. The trampoline, rock wall & trapeze were never available in the afternoon like posted so my kids were not able to try them. The one time our schedules matched up they went a stood in line and were completely ignored by the staff to the point they gave up. Our last week of our trip was even more of a nightmare when 3+ groups of high school seniors arrived. They were loud at ALL hours, disrepectful and drunk!! The staff/security responded when they felt like it and we were basically told there was nothing that could be done. The lifeguard comes and goes as he pleases and theres 1 lifeguard for the beach & kids pool! The location on the beach & the location of the beach to the kids pool area is the only thing this hotel has going for them. I would NOT recommend this hotel to anyone. (I wish I could add more photos!)

Nightmare! Nightmare!
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
1.0
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From: West Palm Beach, Fl
Age: 35-44
Travel: 1-2 trips/year

Room Information

Occidental Caribe - All-Inclusive features 798 air-conditioned guest rooms with one king or two double beds . All guest rooms feature a balcony, air conditioning, telephone, safety deposit box, mini-fridge stocked with soft drinks, beer and water, CD player, and a cable TV with international and national channels.

Room Details

Double Room
Hotel/Studio Unit Details

Double Ocean View (available beginning Dec 21, 2017)
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Superior Room Ocean Front
Hotel/Studio Unit Details

Suite Premium Level (available beginning Dec 21, 2017)
Hotel/Studio Unit Details

Presidential Suite Premium Level (available beginning Dec...
Hotel/Studio Unit Details

What's to Love

It's all-inclusive and all-aahmazing. You'll want for nada.

Metamorphosis Spa. Aloe-vera body wraps & Shiatsu massages transform you. Body & soul.

An in-water jungle gym, water-spraying palm tree and ginormous frog for your beach babies.

Family fun like supervised trapeze training & a trampoline. Yes, you read that right.

Mediterranean-style architecture makes you feel all royal.

 

What We'd Change

Necessary items, such as sunscreen, can be pretty pricey at the resort's shops. Bring plenty with you, and you'll have no problem getting oodles of pictures of your well-protected bronzed bod.

 

Why You Should Go

It's just a 25 short minutes from the airport. Your sandsational vacay will begin pronto.

There's scuba & snorkeling. Water polo & water basketball. Get splashy.

Three tennis courts and a climbing wall offer fun on terra firma & for those who enjoy heights.

Golf is only 20 minutes away at an 18-hole, par-72 course designed by Juan Manuel Gordilla.

Eco-adventures tours are available for all the explorer types out there.

Available Amenities

  • Beach
  • Volleyball
  • Business Center ($)
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Room Service ($)
  • Snorkeling
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Windsurfing
  • Sailing
  • Aerobics
  • Soccer
  • Medical Services ($)
  • 7 Restaurants
  • 7 Bars/Lounges
  • Bocce Ball
  • Nightclub
  • Shopping
  • Snack Bar
  • Theater
  • Climbing Wall
  • Handicap Room Available
  • Wedding Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Tennis Courts
  • Beach Towels
  • Free Parking
  • Beauty Salon ($)
  • Lounge Chairs
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Scuba Diving
  • Snorkeling
  • Watersports Rentals

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Occidental Caribe - All-Inclusive

Playa Arena Gorda, Higuey

+809 476 7777

Hotel Description

Occidental Caribe - All-Inclusive: All-Dominican Dreamtastic

Drink in hand in the dazzling Dominican - this could be you while your kiddos are off squealing and sliding in their splashy pool. This all-inclusive earth-heaven is swimming with all the water sports, entertainment, good grub and good eats your amazing fam can wrap their sweet sandy heads (and bodies) around. Seriously. It's a Memory Fest just waiting to happen.

DINING

Here, global goodness is yours. Nosh on Dominican & French. Italian and Japanese. There are buffets, too, where your taste buds can take a trip around the world. All on one plate.

Alcazar Buffet
Type:
Buffet
Hours: Breakfast- daily, 7am-10:30am; Lunch- daily, 12:30pm-2:30pm; Dinner- daily, 6pm-10pm
Description: An extensive buffet is offered throughout the day.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

Tokio
Type: Japanese
Hours: Daily, 6pm-10pm
Description: Tokio serves teppanyaki-style Japanese. Smoking isn't permitted.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

El Mirador
Type: International
Hours: Lunch- daily, noon-3pm; Dinner- daily, 7pm-10pm;
Description:
El Mirador offers a light lunch followed by a Tex-Mex cuisine for dinner.
Dress code:
Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

Paris
Type: French
Hours: Daily, 6pm-10pm
Description: Offering French specialties. Smoking isn't permitted.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

Roma
Type: Italian
Hours: Daily, 6pm-10pm
Description: Roma offers Italian cuisine. Smoking isn't permitted.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

El Marlin
Type: International
Hours: Daily, 6pm-10pm
Description: El Marlin specializes cuisine that features meat and fish.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

El Conuco
Type: Dominican
Hours: Daily, 6pm-10pm
Description: El Conuco features authentic Dominican cuisine. Smoking isn't permitted.
Dress code: Casual. No tank tops, shorts or beach sandals are allowed. Men aren't permitted to wear sleeveless shirts.

All hours are subject to change.



BARS/NIGHTLIFE

Cocktails, anyone? Meet your squad for adult beverages in the swim-up bar or the disco. The sports bar (adults-only) or the Bar del Teatro. But that's not all. There's a spot for drinks around every palm.

Alhambra
Lobby bar. Daily, 8:30am-1am with Happy Hour from 7pm-8pm.

Marien
Lobby bar. Daily, 10am-1am.

Disco Bar
Daily, 10:30pm-2am.

El Marlin Bar
Located in the El Marlin Restaurant. Daily, 5am-11pm.

El Mirador Bar
Located in the El Mirador Restaurant. Daily, 10am-6pm.

Swim-Up Bar
Daily, 10am-6pm.

Take Five Sports Bar
Adults only. Daily, 4pm-4am.

Bar del Teatro
Daily, 7:30pm-5am.



BEACHES AND POOLS

Chillax on the jaw-dropping beach of the Playa Arena Gorda, one of the largest (and swimmable) in the area. Hit the glistening lagoon-style pool, or grab the munchkins and head to the children's pool - it's got mini-slides. Your splash is our command.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Catamaran (with guide only)
  • Water volleyball
  • Water basketball
  • Windsurfing
  • Water polo

Land

  • Three tennis courts
  • Beach volleyball
  • Climbing wall
  • Aerobics
  • Circus trapeze
  • "Ice"-skating rink

Available for an additional charge:

  • Diving
  • Sailing course

Golf
Golf is available only 20 minutes away at the Bavaro Golf Course, an 18-hole par-72 course designed by Juan Manuel Gordilla. The course, with three tee sets for ladies, amateurs and professionals, was redesigned in 2010, by P. B. Dye, and features 6,710 yards of holes bordered by thick vegetation, amid a large lake that dares you to slice.



INTERNET

Occidental Caribe offers Wi-Fi and has an Internet center available for an additional charge. The Internet center is open daily, 7am-11pm.

SPA SERVICES

Metamorphosis is a modern spa that includes two hydrotherapy machines, two Jacuzzis, three massage cabins, a special "Vichy" shower, two saunas and facilities for special therapies. The beauty salon offers special hand, foot and hair therapies, Caribbean braiding, waxing and make-up.

CHILD CARE

The mini-club is available for children ages 4-12 with several activities, including:
  • Trapeze and jumping area
  • Outside and inside activities
  • Computer and board games
  • Arts and crafts
  • Lunch buffet

The Nightclub Disco welcomes children ages 4-12, and the Teen Club is for 13-17 year olds.



ADDITIONAL INFORMATION

Location
Occidental Caribe - All-Inclusive is located 25 minutes from Punta Cana International Airport (PUJ).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 7-night minimum stay is required for travel Apr 9-15, 2017 and Dec 21, 2017-Apr 7, 2018.
A 4-night minimum stay is required for travel Apr 8-Dec 20, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
Groups of guests age 16-23 years are required a $400 per person cash deposit at the time of check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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6 days, 5 nights
Travel Dates 11/1 - 12/20
Starting at $729 was $939
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
6 days, 5 nights
Travel Dates 7/21 - 8/20
Starting at $769 was $1009
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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8 days, 7 nights
Travel Dates 8/21 - 10/31
Starting at $859 was $1059
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Only 7 days left to book!
8 days, 7 nights
Travel Dates 1/3 - 4/7
Starting at $1259 was $1589
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