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Oasis Palm

Mexico - Cancun

Our Rating
4 Nights with Air from $579 All-Inclusive
Info Customer Reviews Questions & Answers

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea ... More

Customer Rating 348 Reviews
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.0
Room Comfort
 
3.3
3.5 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
270 out of 408 (66%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.8
Dining Options
 
3.0
Room Comfort
 
3.3
3.5 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
270 out of 408 (66%) customers would recommend this product to a friend.
Good morning Cancun! Beautiful Mexico Oasis Cancun Amazing beach Aqua Zumba class 2-24-14 Oceanview room Resort from the scenic tower at Xcaret (next to the resort) Lobby area Room Chichen Itza excursion View from the beach to the pool (Grand side) A dance from one of the shows View from our Room Hotel from swimming area Oasis palm lover view from bridge above embarcadero, Palm Oasis is on the right Balcony
All Customer Reviews
1-4 of 348 reviews. Sort by
June 21, 2017
Cheap on price but not so good value overall

Oasis was the cheapest for an all inclusive package. We will never make this mistake again. We have stayed at Riu hotel before and they are way better from an overall experience. Oasis was short handed on staff so there were never enough people walking around to get you drinks, they had remodeling going on that closed off parts of the resort and the worse part was having to wait for all the restaurants. The buffet restaurants had a wait of 15-30 minutes due to limited seating for breakfast, lunch and dinner. The pools were great and the kids areas for swimming was great. Only issue there is older kids jumping off everything they could climb on and the lifeguard not paying attention in case they got hurt. The all inclusive package was not all inclusive once we got there, it was limited only to the Palm and not any of the sister hotels. The wifi was not included and the drinks in the room were not included, you would be charged for those. We had to pay to use the room safe. All this nickel and dining you for extras is ridiculous. I have been spoiled by Riu hotels that I will never try anything else again.


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Overall Rating: 2
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Dallas, Tx
Age: 35-44
Travel: 1-2 trips/year

June 15, 2017
Bang For Your Buck

I was so worried about this hotel because it was not Adults only, Me & my Fiancé had a great time where we were the big kids, The food, dranks & entertainment was great so we will be back :)

Bang For Your Buck Bang For Your Buck
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

June 15, 2017
Great resort

The resort was great, the staff are really friendly and try there best to help you any way they can, one of the restaurants required reservations and every time we tried reserving they always said they where full even though they requested to come back at 4.30pm to reserve for dinner i come back at that time amd its fully booked so we where stuck eating at the same place for breakfast lunch and dinner the buffets have the same food in both restaurants there wasnt really any differences between them we werent really a fan of the smack foods the fries where ok didnt really like the rest of the snacks, the pool was nice and they are always cleaning the pool and areound it and the beach is nice the only thing i didnt like the water was dirty with seaweed which they cant really do much about that as when it does get wavy from the boats that brings it in they have alot of activities going on during the day and night which are great fun overall we really enjoyed staying at the resort


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Perth, Western Australia
Age: 19-24

June 15, 2017
Resort ok, beach/room not

Resort itself was a nice atmosphere if you have kids. This resort is not located on a white sand/blue water part of the Caribbean. You are right next to a port, therefore I did not get the scenery I was hoping for. Disappointed that I spent as much as I did and had to take a bus to get the view/beach/water I expected. Rooms didn't have some of the basic accommodations I expect when staying at a hotel (coffee pot, iron). While I understand these are minor things, when on my vacation, I would like to enjoy my coffee in the comfort of my room. Also no ice available. I made the best of it, being that I wasn't going to let these things ruin my vacation, but I would not stay here again. Some of the things I was looking most forward to were not included at this resort.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: St.Louis, MO
Age: 35-44
Travel: 1-2 trips/year

Room Information

Rooms include A/C, private bath, TV with cable, direct-dial telephone ($), in-room safe ($), Wi-Fi ($), hair dryer, bath amenities, alarm clock and 24-hour room service ($).

Room Details

Standard/Hotel Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

Building sand castles along the sandy shores. The gentle waves are ideal for kiddos.

Getting pampered at the delicious Kin Ha Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

Letting the kids splish and splash at the Kids Club. Then finding a quiet lounger at the pool and chillaxing.

 

What We'd Change

While downtown Cancun isn't within walking distance, the nightly activities at Oasis Palm offer enough fun you won't miss the city's nightlife.

 

Why You Should Go

Located just a quick 20 minutes from the airport and close to downtown Cancun.

A la carte restaurants can book up quickly, so be sure to plan ahead & make a reservation.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Check with the concierge about buying day passes to the other Oasis Resorts.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Nightclub/Disco
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • 10 Restaurants
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Beach Towels
  • 24 Hour Room Service ($)
  • Safe Deposit Box ($)
  • Squash
  • Sauna ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

+52 99 88 48 7500

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.

OASIS LOVES MEXICO, ARE U READY?



DINING

The fam will be pleased with the dining choices here: buffets filled with a little bit of everything, Mexican snacks, Italian and seafood. Note: some of the restaurants onsite are "Grand exclusive," so make sure you check with the concierge. No matter where you nosh, your taste buds will be happy.

Sisal
Type:
Buffet & Yucatan Corner
Hours: Breakfast - daily, 6:30am-10:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: Informal restaurant offering excellent buffets for breakfast, lunch and dinner.
Dress code:
Casual.

La Cantina
Type:
Mexican
Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description:
Magnificent Mexican buffet, serving national specialties with made-to-order show cooking.
Dress code: Casual

Dos Lunas
Type: Mediterranean
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Mediterranean buffet located at the Oasis Palm, offering Old World favorites. Dinner reservations are required.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

Sushi by Makitaco
Type: Mexican Sushi Fusion
Hours: Daily, noon-5pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed

Terraza Helados
Type: Pasta & Pizza
Hours: Open daily
Description: Enjoy favorites from home, a variety of pizzas and pastas.

Terraza Agaves
Type: Tacos
Hours: Open daily

Isla Mujeres
Type: Snacks
Hours: Daily, 11am-5pm
Description: Serving snacks throughout the day.

Pirates del Caribe
Type: Food Court
Hours: Open daiy.

Sweet Palm
Type: Candy Store
Hours: Open daily.

All hours are subject to change.



BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got eight hip bars to visit, including the popular swim up bar. Salud.

Sports Bar
Sports bar, Daily, 10am-5pm. Disco, Daily, 7pm-1am.

Sushi Bar
Daily, 10am-10:30pm.

Isla Mujeres
Daily, 11am-6pm. Bar, Daily, 10am-10:30pm.

Ricon Del Cafe
Serving coffees and cocktails. Daily, 10am-11pm.

La Cantina
Indoor bar. Open daily.

Havana Cigar Bar
Open daily. Extra charges apply.



BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, snorkel and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Swimming

Land

  • Fitness center
  • Tennis

Golf
The resort offers guests complimentary greens fees at the 9-hole par 3 golf course located at Grand Oasis Cancun. Transportation, clubs and balls are not included. Daily, 8am-4:30pm.



INTERNET

Internet access is available for an additional charge.

SPA SERVICES

Kin Ha Spa offers full-service spa treatments for an additional charge.
  • Massages
  • Body treatments
  • Facials


WEDDING/HONEYMOON

Oasis Palm offers a wedding package, as well as honeymoon and anniversary packages. Please contact the resort directly for more information.

CHILD CARE

The Ultimate Kids Club at Oasis Palm serves kids from ages 3-15 years of age and features a variety of outdoor and indoor activities that are fully supervised. Club provides a children's swimming pool with water slide, activities rooms, a mini disco, games garden and kids' camp.

The playground offers the perfect rest when leaving the pool if for only few seconds. Here you will find slides, swing sets and a rock climbing wall. The perfect place to make new friends!



ADDITIONAL INFORMATON

Location
Oasis Palm is located five minutes from downtown Cancun and only 20 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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Travel Dates 8/17 - 12/21
Starting at $579 was $999
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