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Oasis Palm

Mexico - Cancun

Our Rating
4 Nights with Air from $499 All-Inclusive
Info Customer Reviews Questions & Answers

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea ... More

Customer Rating 362 Reviews
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.7
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
275 out of 424 (65%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.7
Service
 
3.6
Beaches & Pools
 
3.7
Dining Options
 
3.0
Room Comfort
 
3.3
3.4 out of 5
"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy
275 out of 424 (65%) customers would recommend this product to a friend.
Good morning Cancun! Beautiful Mexico Oasis Cancun Amazing beach Aqua Zumba class 2-24-14 Oceanview room Resort from the scenic tower at Xcaret (next to the resort) Lobby area Room Chichen Itza excursion View from the beach to the pool (Grand side) A dance from one of the shows View from our Room Hotel from swimming area Oasis palm lover view from bridge above embarcadero, Palm Oasis is on the right Balcony
All Customer Reviews
1-4 of 362 reviews. Sort by
August 15, 2017
Worst hotel

We recently stayed July 29tu thru August 2nd for a bachelorette trip. The moment we walked in the door it went all down hill. First off upon check in we were told that we got an upgraded room at the Grand Oasis side. Didn't turn out to be so grand. Once we received our arm bands we were told of lost there was a 120 USD charge. So once we got to our "upgraded" room we shortly noticed our A.C. was broken. We called down to the front to desk to inform them. We went about our day swimming in warm pools and in the ocean which had many kelp beds. Even though we stayed on the Grand Oasis side we still got Oasis Palm wristbands so the drinks were watered down and food was awful. The buffer was the same day after day so we pretty much ate downtown. This place was not a good deal at all. Our A.C. never got fixed, we kept it on 50 degrees and it felt like 75. Needless to say we will NOT be going back!


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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: GA
Age: 25-34

August 9, 2017
Disappointed

Upon arriving at the Oasis Palm, we were highly disappointed in the rooms, and the over all cleanliness of the resort. We requested to be moved to a better room, and our request was granted without extra charge to us. This made things much better, however we just felt that what was shown on the website, was not very accurate with the overall condition and cleanliness of the resort. The food was okay, and the drinks were great! The staff for the most part was good, except in the coffee shop, they were pretty unfriendly. I am sad to say, but I would not return to this resort nor would I recommend it to anyone.


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Overall Rating: 2
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Missouri
Age: 35-44
Travel: 1-2 trips/year

July 29, 2017
Won't be back

The best part of the vacation was the pool. Even though the temperature of the water was warm it was relaxing. The food options weren't good. The best we could find was the sushi and the fries and wings by the pool..the hotel hallways were hot and so were the restaurants.. We were sweating trying to eat. The room had a mildew smell the first day but that was corrected


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Was this helpful? Yes No
Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
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From: Atlanta GA
Age: 35-44
Travel: 1-2 trips/year

July 28, 2017
bad Experience

the air conditioner in the room could not keep the room cool enough to get a good nights sleep, the elevators were out of commission more than they worked. The outside area get no breeze so it is hot everywhere. I did not enjoy the vacation. The buffets serve the same food over and over. The restaurants were much better, but they are on a time schedule that you must meet.


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Was this helpful? Yes No
Overall Rating: 1
Value
 
2.0
Service
 
2.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Texas
Age: 55-64
Travel: 1-2 trips/year

Room Information

Rooms include A/C, private bath, TV with cable, direct-dial telephone ($), in-room safe ($), Wi-Fi ($), hair dryer, bath amenities, alarm clock and 24-hour room service ($).

Room Details

Standard/Hotel Room
Hotel/Studio Unit Details

Ocean View Room
Hotel/Studio Unit Details

What's to Love

Building sand castles along the sandy shores. The gentle waves are ideal for kiddos.

Getting pampered at the delicious Kin Ha Spa. Every treatment is worth it. Spoil yourself.

Scooting around town in the Oasis Smart Car - you can rent this sweet ride for the day.

Letting the kids splish and splash at the Kids Club. Then finding a quiet lounger at the pool and chillaxing.

 

What We'd Change

While downtown Cancun isn't within walking distance, the nightly activities at Oasis Palm offer enough fun you won't miss the city's nightlife.

 

Why You Should Go

Located just a quick 20 minutes from the airport and close to downtown Cancun.

A la carte restaurants can book up quickly, so be sure to plan ahead & make a reservation.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Check with the concierge about buying day passes to the other Oasis Resorts.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Beach Bar
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • Wedding Services
  • Poolside Bar
  • Steam Room
  • Parking
  • Medical Services ($)
  • Nightclub/Disco
  • 5 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • 10 Restaurants
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Beach Towels
  • 24 Hour Room Service ($)
  • Safe Deposit Box ($)
  • Squash
  • Sauna ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

+52 99 88 48 7500

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.

OASIS LOVES MEXICO, ARE U READY?



DINING

The fam will be pleased with the dining choices here: buffets filled with a little bit of everything, Mexican snacks, Italian and seafood. Note: some of the restaurants onsite are "Grand exclusive," so make sure you check with the concierge. No matter where you nosh, your taste buds will be happy.

Sisal
Type:
Buffet & Yucatan Corner
Hours: Breakfast - daily, 6:30am-10:30am; Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10pm
Description: Informal restaurant offering excellent buffets for breakfast, lunch and dinner.
Dress code:
Casual.

La Cantina
Type:
Mexican
Hours: Lunch - daily, 12:30pm-3:30pm; Dinner - daily, 6:30pm-10:30pm
Description:
Magnificent Mexican buffet, serving national specialties with made-to-order show cooking.
Dress code: Casual

Dos Lunas
Type: Mediterranean
Hours: Breakfast - daily, 7am-11pm; Lunch - daily, 1pm-4pm; Pizza on the Terrace, Daily, noon-6pm; Dinner - daily, 6:30pm-10:30pm
Description: Mediterranean buffet located at the Oasis Palm, offering Old World favorites. Dinner reservations are required.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed.

Sushi by Makitaco
Type: Mexican Sushi Fusion
Hours: Daily, noon-5pm
Description: Sushi and more served in a casual atmosphere on the terrace at Akeru.
Dress code: Appropriate attire for admittance. No bare feet or wet clothing are allowed

Terraza Helados
Type: Pasta & Pizza
Hours: Open daily
Description: Enjoy favorites from home, a variety of pizzas and pastas.

Terraza Agaves
Type: Tacos
Hours: Open daily

Isla Mujeres
Type: Snacks
Hours: Daily, 11am-5pm
Description: Serving snacks throughout the day.

Pirates del Caribe
Type: Food Court
Hours: Open daiy.

Sweet Palm
Type: Candy Store
Hours: Open daily.

All hours are subject to change.



BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got eight hip bars to visit, including the popular swim up bar. Salud.

Sports Bar
Sports bar, Daily, 10am-5pm. Disco, Daily, 7pm-1am.

Sushi Bar
Daily, 10am-10:30pm.

Isla Mujeres
Daily, 11am-6pm. Bar, Daily, 10am-10:30pm.

Ricon Del Cafe
Serving coffees and cocktails. Daily, 10am-11pm.

La Cantina
Indoor bar. Open daily.

Havana Cigar Bar
Open daily. Extra charges apply.



BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, snorkel and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

SPORTS/ACTIVITIES

Water

  • Swimming

Land

  • Fitness center
  • Tennis

Golf
The resort offers guests complimentary greens fees at the 9-hole par 3 golf course located at Grand Oasis Cancun. Transportation, clubs and balls are not included. Daily, 8am-4:30pm.



INTERNET

Internet access is available for an additional charge.

SPA SERVICES

Kin Ha Spa offers full-service spa treatments for an additional charge.
  • Massages
  • Body treatments
  • Facials


WEDDING/HONEYMOON

Oasis Palm offers a wedding package, as well as honeymoon and anniversary packages. Please contact the resort directly for more information.

CHILD CARE

The Ultimate Kids Club at Oasis Palm serves kids from ages 3-15 years of age and features a variety of outdoor and indoor activities that are fully supervised. Club provides a children's swimming pool with water slide, activities rooms, a mini disco, games garden and kids' camp.

The playground offers the perfect rest when leaving the pool if for only few seconds. Here you will find slides, swing sets and a rock climbing wall. The perfect place to make new friends!



ADDITIONAL INFORMATON

Location
Oasis Palm is located five minutes from downtown Cancun and only 20 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.



All hours, fees, amenities, information and services are subject to change without notice.
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Starting at $499 was $1119
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