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Now Jade Riviera Cancun

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endles ... More

Customer Rating 291 Reviews
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
4.1
Room Comfort
 
4.5
4.3 out of 5
"The view from our room was of the new building being built next to the resort. Wasn't expecting to hear jack hammers and other power tools first thing in the morning on our honeymoon!" – i12joust
297 out of 341 (87%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.4
Beaches & Pools
 
4.3
Dining Options
 
4.1
Room Comfort
 
4.5
4.3 out of 5
"The view from our room was of the new building being built next to the resort. Wasn't expecting to hear jack hammers and other power tools first thing in the morning on our honeymoon!" – i12joust
297 out of 341 (87%) customers would recommend this product to a friend.
The beach at Now Jade. It's all this beautiful! View from pool area. Tub full of yellow fluid The beach at dusk! Salmon in CinCin restaurant. 2 words: All Inclusive The main pool from our hotel room. Seaweed This the view from our room June 20th 2016 The view behind us was breathtaking! Quiet adult pool for preferred club View of wetland from room balcony. the court yard area Pool This was our oceanview View from the room View from our room. serenity Beautiful!! Balcony view The beach in front of Now Jade. The Fine Mexican Restaurant on The Resort View from room 8210 private anniversary dinner on the beach view from our room
All Customer Reviews
1-4 of 291 reviews. Sort by
August 25, 2016
Overall good but things to watch out for

I have visited the Mayan Riviera area over 15 times in the last 18 years so I've seen A lot of different resorts. Let's get the bad out of the way first, when they try to sell you the preferred upgrade package they failed to mention that it is for relaxing with no music and not a party and fun atmosphere. I was told two days in a row to turn my personal music down which was not up loud at all. I paid over $400 to upgrade to this adult only preferred area. When I requested after the second day to move to the other side of the resort to where people are actually having fun and enjoying their selves. I was only refunded $75. And the second thing that happened someone charged two cigars to our room in the gift shop I had to spend over two hours proving that it wasn't us that charged it. It wasn't the money it was only $22 it was the principle that it happened. Every time you go to a restaurant or the buffet , there is a hostessed with a logbook that writes down your name and room number anyone can see this at anytime and use your name and room number to charge whatever they want inside the resort. This should be more secure. This is a very family oriented resort lots of children but still lots of fun this was good for the occasion we had our whole family there including our grandchildren . if you don't want to be around a lot of kids this is not the resort for you . OK enough with the bad this is a very nice resort it is very Americanized where I've stayed in lots resorts where they cater to a lot of the Europeans. The alcohol is the best I've ever seen in Mexico resorts Grey goose ,crown royal , Malibu Rum, Don Julio's dark tequila and the list goes on they actually have American beer Bud Light this was very nice to be able to drink alcohol you're very familiar with and top grade. The food in the restaurants were excellent probably the best steak I've ever had in Mexico remember I said IN Mexico I'm from Texas you're not gonna find a better steak anywhere Else. I was not impressed with their buffet though . Which you can go to every night without reservations. But it seems like the same food every night. They had designated smoking areas in a few places throughout the resort that was nice because in most nightclubs in other resorts it is very smoky there night club/Sports bar was very fun. They also had elevators in every building which I haven't seen in other resorts. Overall for a eight day vacation we had a good time. I believe I was told this is part of the dreams and secrets resorts from what I've learned from their staff I believe we will try either the Hard Rock in Cancun or the Breathless On the Riviera Maye A funner more outgoing and adults only resorts from what we hear. I hope this information is helpful to you for making your decision for your vacation this kind of reviews help us all decide where we want to stay on our next vacations.Good luck and Have a Good One!!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Texas
Age: 45-54
Travel: 3-6 trips/year

August 25, 2016
Okay for the money

Restaurants where nice sometime we enjoyed the buffet more so then the restaurants, They need to really improve there sports bar it was really sad dirty due rain puddles don't bother going. ( FYI) if you plan to go to Playa de Carmen be prepare to pay 100.00 us dollars round trip ( RIP OFF ). They really should invite more vendor to the property to have more option to buy. Entertainment is really out dated need much help, also I use the room services twice my food was warm.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Corona CA
Age: 45-54
Travel: 3-6 trips/year

August 24, 2016
Great escape

The resort had fabulous rooms and a great spa. The food was good but the buffet was a lot of made to order which required a lot of standing and waiting. My only complaint was Cheap Caribbean did not tell me how I was going to get from the airport to the resort and I felt that I was mobbed by Mexicans at the airport. Then after getting to the resort they want you to upgrade and listen to a spill on buying into the place. It rained so I went to hear. It is not a time share and that was stressed. So it is buying into a club and you don't own anything. If you do a 10 year plan at the end of 10 years you have nothing. Also, there is no guarantee that you can go when you want to go and not all of the resorts are "on the list". Other than that I enjoyed and really liked Now Jade. Should I go again, I will know how to get to the resort and avoid the club spill and just relax


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Indiana, Pa
Age: 45-54
Travel: 1-2 trips/year

August 24, 2016
Resting in Mexico

The Now Jade was nice, room was very nice and the people were nice, but we asked for room service one morning and it never came. If I ever go again I will skip the ride from the airport (Armstar) and just rent a car, the time share pitch was unbelievable and they won't let you get in the van until you hear them out at the airport I had to agree to the brief just to get in the van. Our AC in the room only went down to 71 in the evening, I guess that's ok for some folks, but for me I like it a little cooler at night when I go to bed.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: NEW YORK
Age: 55-64
Travel: 3-6 trips/year

Room Information

Now Jade Riviera Cancun features 550 spacious, contemporary suites inspired by the combination of the turquoise blue of the sea and the Cancun's mesmerizing sunsets. Rooms come appointed with air conditioning, satellite TV, ceiling fans and private balconies or patios with views of the ocean or tropical gardens.

Room Details

Junior Suite Tropical View
Hotel/Studio Unit Details

Junior Suite Ocean View
Hotel/Studio Unit Details

Junior Suite Ocean Front
Hotel/Studio Unit Details

Preferred Club Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Suite Ocean Front
Hotel/Studio Unit Details

Family Suite
Hotel/Studio Unit Details

Super Saver Junior Suite ROH
Hotel/Studio Unit Details

What's to Love

Nestling in for days on the beach with sugary soft sands and azure waters. Dreamy.

The activities for the kiddos, tweens and teens, keeping them busy (and away) for hours.

"Detoxifying Hydrotherapy" - a treatment that chases the stress right out of your body.

All rooms are spacious Jr Suites with Jacuzzi for two and luxurious, aromatic bath amenities.

Booking a Preferred Club room, getting a Jacuzzi on the balcony and access to a private pool.

Hanging out at the ocean front lobby after the beach - the view is seriously awe-some.

 

What We'd Change

The lounge chairs on the beach are snatched up quickly each day, so wake up early and claim your seat. Or you can always grab a beach towel from the resort and set up camp on the sand.

 

Why You Should Go

It's a short 12 miles from Cancun International Airport and minutes from quaint town Puerto Morelos.

The world's second largest coral reef is near and definitely snorkel worthy.

FREE greens fees at Grand Coral Riviera Maya Golf Course (through April 30, 2017). Fore!

For a large family, the Family Suite is two Junior Suites connected and has a Jacuzzi. Bring 'em all.

XCaret, the ecological theme park and fun for the family, is nine short miles from the resort.

Local hot spots like Akumal (see the turtles) and Playa Del Carmen are twelve miles away.

Top-notch, friendly service - you won't have to lift a finger, or toe.

The cozy cabanas on the beach go quickly - get there early.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Jacuzzi
  • Kids Club
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Snorkeling
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Sailing
  • Fishing
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Scuba Lessons
  • Non-Smoking Rooms (on request)
  • 6 Bars/Lounges
  • 8 Restaurants
  • Porter/Bellhop
  • Spa ($)
  • Conference Facilities ($)
  • Laundry Facilities
  • Beach Towels
  • Wedding Services ($)
  • Room Service
  • Windsurfing ($)
  • Watersports Center
  • Wireless Internet
  • Travel Agency
  • Flat Screen Television
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Freshwater Swimming Pool(s)
  • Lounge Chairs
  • Game Room ($)
  • Internet Access
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Kayaking
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Spa(s)/ Wellness Center(s)
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Now Jade Riviera Cancun

Unidad 19 Mz 20 Lote 1-1 Sm 3

+52 998 872 8888

Hotel Description

Now Jade Riviera Cancun: White Sugary Sands and Blue Waters All the Live Long Day

Your day kinda looks like this: you're tucked into a private cabana surrounded by the softest sands and a view of endless blue sea. A drink has just been delivered directly to you - you can do this all day long, as much as you want (no one is counting). You think about joining in on a a beach activity or two, then decide after this, you'll spend some quality time at the spa. You remember you have your new beach read, and for a moment, think about your kids, but then realize everything is A-okay - they have their own stuff to entertain them.

No matter how your day pans out, you'll be a happy, beach lovin' soul.

Unlimited-Luxury® means complete and utter relaxation - it's all taken care of for you. You get to Live in the Now™ with inclusive, ahh-some perks like:

  • Unlimited meals, snacks, water, sodas and juices - bring your thirst.
  • Unlimited domestic and imported alcoholic beverages, including house wine. It's a party.
  • 24-hour room-service food and drink - should you have a hankering for something at 2:14 a.m., you can get it.
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily).
  • Rooms with a private balcony or terrace and a hydro-tub.
  • All kinds of activities - climbing wall, dance lessons, a casino and more.
  • Theme nights and lively outdoor entertainment.
  • Sip, Savor & See with other nearby resorts - Dreams Puerto Aventuras, Dreams Riviera Cancun, Dreams Sands Cancun, Dreams Tulum or Now Sapphire (you must make your own travel arrangements through the resort concierge by 3 p.m.).
  • Taxes and gratuities - who needs to worry with this on vacay?


DINING

Taste buds be warned - the nine restaurants on site dish up all your favs: grilled seafood, Italian, Mediterranean, French, Asian, and of course, everyone's number one request - Mexican. Who doesn't want some guac and chips everyday at 3 pm (or 3 am for those late night munchies)? Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Capers
Type: Italian
Hours: Dinner, hours vary.
Description: Explore the richness of authentic Italian cuisine in a Tuscan setting.

Carnival International Buffet
Type:
Casual
Hours: Daily, hours vary.
Description: Enjoy sumptuous international menu served in casual elegance.

Castaways
Type:
Light fare
Hours: Daily, 11am-5:30pm.
Description: Sandwiches, small bites and invigorating drinks at the poolside area with a spectacular ocean view.

Mercure
Type:
French
Hours: Breakfast and Dinner, hours vary.
Description: Sit back for a taste of French cooking in the tranquil garden setting with sea view.

Tamarindo
Type:
Mexican
Hours: Dinner, hours vary.
Description: Celebrate on a Mexican journey to delectable delights in this cool contemporary atmosphere.

Spice
Type:
Asian
Hours: Dinner, hours vary.
Description: Experience divine Asian cuisine, surrounded by tranquil fountains within an indoor zen garden with three teppanyaki tables, sushi bar and pagoda.

Cin Cin
Type: Gourmet
Hours: Dinner, hours vary.
Description: Think old Flamenco Cabaret, where wave-like curtains center the unquestionable romance of this Mediterranean eatery serving gourmet fare.

Coco Cafe
Type: Casual
Hours: Daily, 6am-10pm
Description: Sip premium roast coffee and nibble on fresh deli snacks in this ideal setting.

All hours are subject to change.



BARS/NIGHTLIFE

Only top-shelf, premium spirits are served. You've got a special request - not a problem. Let the crafty mixologists fix you up. And, you can splash on over to the swim-up bar at the pool. No sense in getting out of the water.

Splash
A causal swim-up bar located in the main pool. Daily, 10am-6pm.

Scores Sports Bar
Pull up a prime seat near one of three LCD flat-panel TVs to enjoy the game or try your shot at one of our two pool tables. Hours vary.

Moments Lobby Bar
Head to the lobby for all manner of drinks, served in casual elegance. Daily, 10am-midnight.

The Mix
Go seaside for a cool drink in this beach hot spot. Daily, 10am-midnight.

The Reef
Swim up and chill out in the Preferred Club pool, limited to Preferred Club guests. Daily, 10am-6pm.

The Lounge
VIP lounge limtied to Preferred Club guests. Premium bar service and snacks. Big screen TVs and free Internet service. Daily, 7am-11pm.



BEACHES AND POOLS

Three spacious pools sprawl throughout the resort. The adults-only pool is your sanctuary - the kids have a pool they can rule. But it might be the beachy cabanas calling your name. Dig your toes into the soft sugary sands and stay for a bit.

SPORTS/ACTIVITIES

Water
  • Hobie cats
  • Kayaks
  • Ocean iceberg
  • Snorkeling

Available for an additional charge:

  • Deep sea diving
  • Sport fishing
  • Windsurfing
Land
  • Bicycling
  • Euro-bungee
  • Fully-equipped gym
  • Two tennis courts
  • Six game courts

Golf
Now Jade Riviera Cancun guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya and El Tinto Golf Course at Cancun Country Club.

November 1, 2016 through April 30, 2017 and November 1 - April 30, 2018:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $55 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)

Pricing from May 1 through October 31, 2016 and May 1 - October 31, 2017:

  • Premium Tee Time Supplement: $30 per person
  • Cart fee: $45 per person in a shared cart
  • Junior (under 18 years old): $40 per junior riding with an adult
  • Rider fee: $35 (includes access to the club areas)



INTERNET

Now Jade Riviera Cancun offers complimentary Internet access and Wi-Fi.

Unlimited Connectivity App
Worried about the inability to keep up with friends and family while in destination? Download the Unlimited Connectivity app and enjoy tons of awesome features to help you while in destination!

Features Include:
  • Free WiFi
  • Free calling to the U.S. and Canada
  • Contact staff directly
  • Book spa appointments
  • Reserve excursions


SPA SERVICES

Check out the spa menu at Now Spa by Pevonia and pamper yourself with a variety of indigenous treatments that will leave you feeling relaxed and recharged for an additional charge. Services include:
  • Massages
  • Hydrotherapy
  • Jacuzzi
  • Sauna
  • Pedicure
  • Manicure


WEDDING SERVICES

Now Jade Riviera Cancun has all of the ingredients for the once-in-a-lifetime wedding you've always dreamed about. For an island marriage done with care and passion by Now wedding planners, choose one of three wedding packages. Please contact the resort directly for more information.

CHILD CARE

The Explorer's Club offers a number of exciting activities for children ages 4-12 Daily, 9am-10pm.

Activities include:

  • Playground area
  • Arts & crafts
  • Big screen movies under the stars
  • Ocean trampoline
  • Sandcastle contests
  • Weekly campout adventures
  • Explorer's Club Movie Theater
  • Storytelling and music
  • Treasure hunts
  • Indoor game room and video games

All Explorer's Club personnel are American Red Cross certified.



ADDITIONAL INFORMATION

Location
Now Jade Riviera Cancun is located 12 miles South from Cancun International Airport (CUN) and 22 miles North of Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 4-night minimum stay is required each year for travel Dec 26-31.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Complimentary Green Fees Policy

From now until April 30, 2017, guests are able to enjoy one complimentary green fee per person at Grand Coral Riviera Maya golf course. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Tee times are subject to availability and additional restrictions apply. This offer is not valid when booking in any Deal of the Day, Super Saver, ROH or other promotional room category.

Awards
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.


All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • 2 Kids 12 & Under Stay & Eat Free
  • Super Saver Junior Suite ROH
  • Travel: Sep 5-Oct 31 & Nov 27-Dec 22
  • Excludes Sep 8-9, Oct 5-8 & Dec 3-9
  • Book By: October 24
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5 days, 4 nights
Travel Dates 8/12 - 10/31
Starting at $589 was $1059
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Starting at $799 was $1189
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts