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Moon Palace Golf & Spa Resort

Riviera Maya

Our Rating
4 Nights with Air from $1,099 All-Inclusive
Info Customer Reviews Questions & Answers

The minute you enter your guest room you'll be primed for luxury. Moon Palace Golf & Spa Resort offers you a world of t ... More

Customer Rating 44 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.2
Dining Options
 
4.3
Room Comfort
 
4.3
4.5 out of 5
"The moon palace had it all, great food and drinks, entertainment, and lots of places to lounge by the pool or hang by the beach." – ethnochica
55 out of 60 (92%) customers would recommend this product to a friend. Read All Reviews

Room Information

Moon Palace Golf & Spa Resort features 2,103 air-conditioned rooms fitted with a double whirlpool tubs and most with either an ocean-view or partial ocean-view. Rooms come equipped with a terrace, flat screens LCD televisions, minibar, coffee maker and hair dryer.

Rooms for the physically challenged are available upon request and located in the Deluxe Room Resort View (5 rooms) and the Superior Deluxe Garden View (13 rooms) room categories.

Room Details

Superior Deluxe Resort View
Hotel/Studio Unit Details

Superior Deluxe Garden View
Hotel/Studio Unit Details

Superior Deluxe Ocean View
Hotel/Studio Unit Details

Concierge Level
Hotel/Studio Unit Details

Superior Deluxe Resort View with Unlimited Golf Package
Hotel/Studio Unit Details

Superior Deluxe Garden View with Unlimited Golf Package
Hotel/Studio Unit Details

Superior Deluxe Ocean View with Unlimited Golf Package
Hotel/Studio Unit Details

Concierge Level with Unlimited Golf Package
Hotel/Studio Unit Details

What's to Love

Moon Palace Golf & Spa Resort is truly a resort for everyone. Great for families, couples, honeymooners, golfers.....everyone. Nice beach, a lot of activity and areas of relaxation too.

 

What We'd Change

Moon Palace Golf & Spa Resort is very large and a lot of walking is sometimes necessary but there is so much to do here you can't not enjoy.

 

Why You Should Go

Moon Palace Golf & Spa Resort's kids clubs, beaches, excursions offer great family fun. You are sure to love your stay here with the luxury of Palace Resort's famous hospitality.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Poolside Bar
  • Steam Room
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Basketball
  • Non-Smoking Rooms (on request)
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Nightclub
  • Shopping
  • Multilingual Staff
  • Elevators
  • Climbing Wall
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Secretarial Services
  • Beach Towels
  • Internet Access
  • Ice Machine
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service ($)
  • Meditation Garden
  • 13 Restaurants
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Horseback Riding
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Parasailing
  • Sailing
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

Moon Palace Golf & Spa Resort

Carretera Cancun, Chetumal KM 340, Cancun, Q. Roo 77500, Mexico

011-52-998-881-6000

Hotel Description

Moon Palace Golf & Spa Resort: Indulge in Exemplary Luxury

The minute you enter your guest room you'll be primed for luxury. Moon Palace Golf & Spa Resort offers you a world of tropical vacation pleasures. Bask on the powdery, white-sand beaches or swim and snorkel in aquamarine waters. Back on land, you can enjoy the resort's tennis courts, gym, swimming pools, 2 kiddie pools and restaurants. If you really want to experience a true adventure, tour the ancient Mayan Ruins for the time of your life.

If you're ready to "hang ten," try out the resort's FlowRider Double, a wave simulator that offers hours of entertainment for surfers of any age. If that's not enough, get ready for a thrill of a lifetime with Moon Palace Resort's Ultimate Dolphin Swim Experience! If you've ever wanted to get up close and personal with our marine brethren, now is your chance to safely swim and interact with eight friendly dolphins in the resort's 37,000 square foot saltwater aquarium. Palace Resorts also owns Playacar Spa & Golf Club and Moon Spa & Golf Club.

The spectacular Moon Palace is located 5 miles south of the airport on Cancun's tranquil south shore. Nestled between pristine 1,975 ft. white sand beach and 123 acres of tropical foliage, the Moon Palace offers 2,103 air-conditioned rooms, 12 buffet and a la carte restaurants, 9 bars including 4 swim-up bars, 2 oversized freestyle pools, 6 lit tennis courts, 2 basketball courts, 2 volleyball courts, 2 fitness centers, climbing tower, miniature golf, kid's club, 1 Discotheque, daily activity program and theme nights. The kid's pool located in the Sunrise section of this resort now has water slides and flumes to add to their fun. The resort also offers scheduled transportation to Cancun's Hotel Zone.

More than just a resort, Moon Palace Golf & Spa Resort is a self-contained village populated by several thousand guests and staff, containing extraordinary recreational facilities, offering endless activities, and pampering for guests.

The resort has a Jack Nicklaus signature golf course on premises and a brand-new full-service spa. Lagoon-style pools in each section are among the largest in all Latin America. Each runs more than 650 feet along the Caribbean shore and includes cool-water spas, swim-up bars, and children's sections. Lounge chairs, thatched-roof palapas, and palm trees surround each pool and there are even more lounges and palapas on the long, deep beach. Snorkeling enthusiasts can book excursions to the immense reef offshore.

This hotel is All-Inclusive
Features include:

  • Luxurious accommodations
  • Fine dining
  • Delicious snacks
  • Top shelf drinks
  • 24-hour room service
  • All Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Manglar
Type: International
Hours: Breakfast - daily, 6:30am-11:30am; Lunch - daily,12:30pm-4pm; Dinner - daily, 6pm-11pm
Description: This restaurant serves International breakfast and lunch buffets and features an Italian buffet for dinner.
Dress code: Casual.

Arrecifes
Type: Brazilian Steakhouse
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 11:30am-5pm; Dinner - daily, 6pm-11pm.
Description: Arrecifes serves International breakfast and lunch buffets and features a Brazilian buffet for dinner.
Dress code: Casual.

Los Caporales
Type: Mexican
Hours: Daily, 6pm-11pm
Description: This Mexican restaurant serves an a la carte dinner and is open for late night snacks.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Palapa Delfines
Type: Grill
Hours: Lunch - daily, 11:30pm-4pm; Dinner - daily, 6pm-11pm.
Description: This open-air bar by the pool features grilled items and buffet for lunch and dinner.
Dress code: Casual.

Palapa Pelicanos
Type: International
Hours: Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm.
Description: Located by the pool, this spot serves an International buffet for breakfast and a la carte Sushi for dinner.

Bugambilias
Type: Mexican
Hours: Breakfast - daily, 6:45am-11am; Lunch - daily, noon-4pm; Dinner - daily, 6pm-11pm.
Description: This restaurant serves Mexican breakfast, lunch and dinner buffets. There is also Late night snack services available.
Dress code: Casual.

La Gondola
Type: Italian
Hours: Breakfast - daily, 7am-11:30am; Dinner - daily, 6pm-11pm.
Description: Adjacent to the lobby, this restaurant serves an International breakfast buffet and features an Italian buffet for dinner.
Dress code: Casual.

Palapa Barracuda
Type: Steakhouse
Hours: Breakfast - daily, 8am-10:30am; Lunch - daily,11:30am-4:30pm; Dinner - daily, 6:30pm-10:30pm.
Description: This open-air spot by the pool serves a buffet for breakfast and lunch, and a la carte Steakhouse for dinner.
Dress code: Casual.

Palapa Fragata
Type: Seafood
Hours: Lunch - daily, noon-4:30pm; Dinner - daily, 6:30pm-10:30pm.
Description: Located by the pool, this open-air bar features a breakfast and lunch buffet and a la carte seafood specialties in the evening.

La Trattoria
Type: Italian
Hours: Breakfast (Continental)-Daily, 6am-7am; Breakfast - daily, 7am-11am; Lunch - daily, noon-4:30pm; Dinner - daily, 6pm-11pm.
Description: Located in the golf club house, offering a buffet breakfast and lunch with an Italian a la carte dinner menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Momo
Type: Asian
Hours: Daily, 6pm-11pm.
Description: Located near the lobby, serving an a la carte Oriental dinner menu. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Los Tacos
Type: Mexican
Hours: Lunch - daily, 10am-4:30pm; Dinner - daily, 6pm-11pm.
Description: Poolside restaurant serving tacos and Mexican "tortas."
Dress code: Casual.

El Caribeno
Type: Caribbean
Hours: Breakfast - daily, 7am-11:30am; Lunch - daily, 12:30pm-4pm; Dinner - daily, 6pm-11pm.
Description: Boasts breakfast and lunch buffets and an a la carte dinner menu.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Each section's lobby contains a bar/lounge serving tropical drinks, Continental breakfasts, and hot and cold appetizers later in the day.

All hours are subject to change.



BARS/NIGHTLIFE

Nizuc Lobby Bar
Located in the Nizuc Lobby. Features live music. Daily, 10am-1am.

Sweets & Coffee
Coffee shop located in Nizuc section. Daily, 6am-1am.

Sunrise Lobby Bar
Located in the Sunrise Lobby. Features live music and a beach lounge. Daily, 10am-1am.

Pool Bar Columpios
Pool bar in the Sunrise section. Daily, 10am-11pm.

Moon Grand Lounge Bar
Features live music from 5pm-1am and beach lounge.

Moon Grand Sky Bar
Located in Moon Grand section. Daily, 5pm-12:30am

BEACH

Moon Palace is located on a beautiful stretch of white, sugary beach. Non-motorized water sports and activities are also available at the beach.

POOLS

The resort offers 7 outdoor pools with swim-up bars throughout and 2 kiddie pools equipped with slides.

SPORTS/ACTIVITIES

Water

  • Dive tank
  • Scuba diving demonstration
  • Water volleyball
  • Water aerobics
  • Water polo
  • Non-motorized water sports

Available for an additional charge:

  • FlowRider Double wave simulator
  • Ultimate Dolphin Swim Experience

Land

  • Tennis
  • Basketball
  • 2 fitness centers
  • Beach volleyball
  • Soccer
  • Yoga
  • Pilates
  • Arcade

Golf
Moon Palace is home to one of two Jack Nicklaus Signature golf courses in Cancun. Green fees include food and beverages at the Club House, a shared golf cart and snacks along the 9-hole course. Please see rooms for golf packages.



INTERNET

Complimentary wireless internet is available throughout Moon Palace. Palace Resorts also offers a custom mobile app to allow guests to keep up to date on the latest specials and promotions.

SPA SERVICES

The Moon Palace Spa is a full-service, world-class spa that features a variety of treatments for an additional charge.
  • Massage
  • Bath therapies
  • Facials
  • Body scrubs
  • Contrast lagoon
  • Herbal steam room
  • Dry sauna
  • Pressure showers
  • Hydro-reflexology


WEDDING/HONEYMOON

Moon Palace offers a number of wedding packages to help make your dream wedding a reality. With an on-site wedding planner to take care of the details, you can rest assured that Moon Palace will have all your details covered. Please contact the resort directly for information on the complimentary wedding package and more.

Complimentary package inclusions include:

  • Chocolate colored ceremony structure and podium with floral decor
  • Themed wedding cake for 30 persons
  • Justice of the Peace of minister to perform legal, symbolic or vow-renewal ceremonies
  • One dinner reservation for 30 persons (with standard restaurant decor)
  • Breakfast in bed the morning after the ceremony
  • Wedding Planner
Honeymoon
Leave your stress behind, while Sun Palace handles every detail of your honeymoon. Please contact the resort directly for more information.

Complimentary honeymoon package includes:

  • Mini honeymoon cake
  • Bottle of sparkling wine
  • Romantic candlelight dinner
  • Breakfast in bed
  • Late check out until 6:00pm (upon request and subject to availability)


CHILD CARE

Moon Palace Golf & Spa Resort's Connection Zone Kid's Club offers supervised activities for kids ages 4-12. Daily, 9:30am-9:30pm. Activities include:
  • Ping-pong
  • Billiards
  • Xbox
  • Air hockey
  • Mini-golf

The Teen Club offers kids 12 and up supervised activities and sports.



ADDITIONAL INFORMATION

Location
Moon Palace Golf & Spa Resort is located 10 minutes from Cancun International Airport (CUN) and 40 minutes from downtown Cancun.

Check In/Check Out
Check-in: 3:00 pm. Check-out: 12:00 pm
A valid credit card may be required upon check in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exceptions:
A 5-night minimum stay is required for travel Dec 21, 2014-Jan 3, 2015 and Mar 26-Apr 5, 2015.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Palace Resorts Added Value
Palace Resorts are now offering unlimited phone calls to Mexico, USA and Canada to all our guests at all resorts. Some Restrictions apply.

Conditions

  • Calls must be made from your room.
  • Other international calls will be charged at a special rate.
  • If unused, this service cannot be exchanged for cash value.

Excludes:

  • Calls to Hawaii, Virgin Islands, Puerto Rico and other international calls
  • 800 calls
  • Calls through an outside operator
  • Collect calls
  • Calls using other phone companies
  • Calls to cell phones within Mexico

Awards
Moon Palace Golf & Spa Resort is celebrating the receipt of the AAA Four-Diamond award for Esteemed AAA Four Diamond hotels in 2011 .Moon Palace Golf & Spa Resort in Cancun was a standout in the annual rankings, which are reserved for superior properties that exemplify the highest level of excellence in every facet of operation. Less than four percent of the more than 31,000 lodgings approved by the American Automobile Association achieve this coveted designation. Just as diamonds are a priceless natural resource, so is the AAA Four-Diamond rating. The AAA Diamond Rating System is North America's premier travel and culinary classification program. Reliable Diamond Ratings provide information and insight to guide travelers' accommodation and dining selections.

Ryan Oakes Live
Cirque Dreams Rocks combines chart-rocking hits, daring aerialists, gravity-defying balancers and an array of awe-inspiring dance routines that will have you rocking the night away. Guests who book a stay of five (5) nights or more at any Palace Resort property (excluding Isla Mujeres Palace & Cozumel Palace) in ANY room category will receive two (2) complimentary tickets to Cirque Dreams Rocks NOW guests who book seven (7) nights or more in a Ocean View & upper room category will receive one (1) extra ticket.

Live Performances at Moon Palace
Guests who book a qualifying stay of five (5) nights or more at any Palace Resort property (excluding Isla Mujeres Palace & Cozumel Palace) in a Family room category will receive two (2) complimentary tickets; guests staying in PS1/PS2 room categories will receive a max of four (4) complimentary tickets; guests staying in Grand Villa Four Bedroom room categories will receive a max of eight (8) tickets; guests staying in a single occupancy room category will receive one (1) complimentary ticket. Additional tickets are on a first come, first serve basis through the Palace Vacation Planner's Desk for an additional charge. Children under the age of 13 must be accompanied by an adult.



All hours, fees, amenities, information and services are subject to change without notice.
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