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Luxury Bahia Principe Esmeralda Don Pablo Collection

Dominican Republic - Punta Cana

Our Rating
4 Nights with Air from $679 All-Inclusive
Info Customer Reviews Questions & Answers

A coconut-palmed lined beach that's kissed by electrically blue aquamarine waves. A personal butler and 24-hour room ser ... More

Customer Rating 79 Reviews
Value
 
4.3
Service
 
4.0
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
4.3
4.2 out of 5
"Let me start off by saying " I couldn't have dreamed of a better Birthday ". The rooms were clean and beautiful, along with an amazing landscape. The food was sooo delicious ( you have to try the seafo..." – TishB
75 out of 93 (81%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.0
Beaches & Pools
 
4.5
Dining Options
 
3.9
Room Comfort
 
4.3
4.2 out of 5
"Let me start off by saying " I couldn't have dreamed of a better Birthday ". The rooms were clean and beautiful, along with an amazing landscape. The food was sooo delicious ( you have to try the seafo..." – TishB
75 out of 93 (81%) customers would recommend this product to a friend.
Sun rise on beach Beach My dreadful descent down the aisle How the server cut our WEDDING cake Get to the beach early for the amazing views! immaculate grounds View from pool Bavaro Beach So relaxing!
All Customer Reviews
1-4 of 79 reviews. Sort by
July 25, 2017
Great resort w/bad customer service

I would like to first start this review off by saying how much I have thoroughly enjoyed my stay here at the Luxury Bahia Principe Esmeralda resort. I surprised my 68yr old mother with this vacation to Punta Cana, lately she has been battling a few health issues and mobility problems so this was well needed. We have taken advantage of the many different restaurant options and activities offered and could not wait to recommend this resort to our many friends and family on our return. One of the highlights of this trip was to be our massage together. This is something we often do together at home and couldn't wait to experience it here in paradise. After check- in on Friday afternoon I immediately made all dinner reservations and and our massage appointments via the web app as recommended by the front desk attendant. I made a note of our massage appointment by taking a screenshot of the confirmation. I then followed up by calling on the day of to confirm our massage appointments at 6:00pm by calling from my room. We arrived at the Bahia Spa at 5:50pm only to be told that our reservation was at another spa (Esmeralda). We had no knowledge neither was we ever notified that there was more than one spa. When we boarded the tram and asked to be taken to the spa we were taken to the Punta Cana. When I called to confirm reservations no one mentioned that we were to go to the "Esmeralda" spa. There was no indication on my confirmation from the app with special instructions etc. This was only an issue because as I stated before my mother has mobility issues and can not walk long distances. We are staying in the 90 building and even though the tram takes you to the Punta Cana lobby you still must walk a distance to the spa. I was told by "Arabelly" upon arrival that we were at the wrong spa and that we would have to go to the "Esmeralda" at this point it was now after our appointment time of 6pm. She did however offer a bell man to take us to the Esmeralda spa but I was told "we could start our massages when we arrived but would NOT get the entire time because it was after our appmt but still would have to pay the entire price" Of course this made no logical sense for me to pay for a full service for only a portion of the time. I repeated what she said back to her to make sure what I was hearing was right so that she could hear how asinine, unfair, and insensitive it sounded to me as a guest. "Arabelly" offered no solutions or resolutions for the inconvenience besides a ride back to our room. Her demeanor was not very inviting or customer service friendly. She showed no compassion for the condition of my mother of make any attempts to reschedule our appmt for another day or accommodate us there. Only after I asked for a spa manager after waiting for our ride for 15mins, did she then say we could have still went to the Esmeralda and had our massage for the full hour and that it was miscommunication. Simultaneously we are still waiting on the bellman that was call to pick us up who didn't arrive until 6:35pm. Until this point our vacation has been splendid. My suggestion in the future is that a representative from the spa confirm the location of the service to guest with reservation. Also to include special instructions on the confirmation page when booked thru the web app. I do apologize for the lengthy dialogue but I would hate for someone traveling in the future with mobility, disability issues to encounter the same issues and be treated the same.


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Overall Rating: 4
Value
 
5.0
Service
 
2.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Atlanta, GA
Age: 35-44
Travel: 7+ trips/year

July 20, 2017
Amazing

This place was excellent. I cannot believe how friendly the staff were and so accommodating. The staff were constantly cleaning and making sure that the complex and hotels were sparkling. They never missed a beat. I would highly recommend this place. You did not want for anything.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Edmonton, Canada
Age: 45-54
Travel: 1-2 trips/year

July 17, 2017
It's just ok

My family of four stayed at this hotel a couple of weeks ago. Gran Bahia in general is family friendly. We wanted to stay in a more lux hotel so we tried this one. It's comparable to Gran Bahia Bavaro, which we stayed last year. the difference is that the room looks nicer (it could be the lighting, the linen, the tiles), you get room service, you're closer to the pools and beach. And that's pretty much it. There are 2 small buffet areas. The food was ok but there were alot of flies roaming around. We went a few times to Gran Bahia Punta Cana's buffet and it's much bigger and no issues with flies. The restaurants are scattered across the Gran Bahia complex. They are good but the one that stood out the most is the Brazilian. You can't drive in to the hotel. You have to stop at G.B Punta Cana, wait for the trolly train to take you to the hotel; it's at least half a mile or longer. The water park for kids is on the Turquesa side. The trolly to get on is at GB Punta Cana. If you go to the other stops, it'll for sure be full. And it's only one trolly so imagine the wait time. If you want to be closer to the pool and beach, I recommend it. But since we have kids and they loved the water park, and to get anywhere we had to stop at GB Punt Cana, I would probably book Fantasia which is right next to it or Punta Cana. The entertainment is there; they have entertainment for kids and adults. Esmeralda had entertainment by the pool; so, the seating was minimal since it was placed around it. And if it rained then you get crammed in the coffee bar area.


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Overall Rating: 4
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Los Angeles
Age: 35-44
Travel: 1-2 trips/year

June 27, 2017
Great resort

We had our vacatiom in the middle of June. Weather was perfect, mid 80. Hotel room was very nice and clean. All the stuff were very nice and friendly and helpful. Food wasnt amazing but wasnt horroble either. Our favorite restaurant was the Brazilian Steak House, least favorite one was the seafood place. I would definitely go back there and strongly recommend the resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Va
Age: 35-44
Travel: 1-2 trips/year

Room Information

300 Deluxe Junior Suites facing paradise and all have exquisite decor with one king or two double beds. The bathroom is luxurious, with hydro massage shower and many amenities: soap, shower gel, shampoo, moisturizing cream, comb, shower cap, shave kit, vanity kit and sewing kit. The room also includes a sofa bed, ironing set, air conditioning, ceiling fan, 24-hour room service, hair dryer, amplifying mirror, alarm clock, coffee maker, satellite plasma TV, direct-dial telephone, safe, mini-bar and a terrace or balcony.

Room Details

Junior Suite Deluxe
Hotel/Studio Unit Details

What's to Love

It's an all-inclusive & all-Dominican dreamy.

The butler service and pillow menu (upon request) & hydro massage shower in the rooms.

Feeling all royal under the massage gazebos & in the VIP cabin with private Jacuzzi.

The delicious Ayurveda treatments at the spa. Swoon-worthy.

 

What We'd Change

The language barrier can be tough and while the staff is very helpful, you may need a small dictionary to help you communicate.

 

Why You Should Go

It's 30 minutes from the Punta Cana airport - a short, sweet ride to paradise.

The PADI dive center is located on the beach.

On May 1, 2017, the hotel will become a hotel for families.

Trolleys take you to your room, if you don't want to walk.

Available Amenities

  • Beach
  • Volleyball
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Currency Exchange
  • Fitness/Exercise Room
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Aerobics
  • 24 Hour Front Desk
  • Mini Golf
  • Soccer
  • Dance Classes
  • Medical Services ($)
  • Nightclub/Disco
  • Bicycles
  • Horseback Riding ($)
  • 4 Bars/Lounges
  • Bocce Ball
  • Multilingual Staff
  • Snack Bar
  • Theater
  • Fax Machine ($)
  • Spa ($)
  • Conference Facilities ($)
  • Yoga
  • Internet Access
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Golf Packages Available ($)
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Beach Towels
  • Pool Towels (complimentary)
  • Loungers at Beach and Pool
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Dive Shop ($)
  • Fishing ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Casino(s)
  • Deep-Sea Fishing
  • Dive Shop(s)
  • Eco-Adventure Tour(s)
  • Fishing
  • Golf Course(s)
  • Horseback Riding
  • Kayaking
  • Sailing
  • Shopping

Map of Local Area

The Dominican Republic continues to grow as a major tourist destination due to its beautiful beaches, rich culture, and abundance of available activities.

Luxury Bahia Principe Esmeralda Don Pablo Collection

Carretera Arena Gorda - Macao, section Baigua

+809 552 14 44

Hotel Description

Luxury Bahia Principe Esmeralda Don Pablo Collection: All-Inclusive & All-Epic

A coconut-palmed lined beach that's kissed by electrically blue aquamarine waves. A personal butler and 24-hour room service. Unlimited noshing on gourmet food and drink. How's that for a dream vacay? Thought so. But there's oh-so much more. At sea, you get one hour of free kayaking, paddle surfing and snorkeling. On land, you can play tennis, hop on a mountain bike, or try your hand at Pantanque. Other goodies include diving lessons in the pool and access to five swingin' golf courses. All of this awesome takes place on one of the most famous sandy spots on the planet, Bavaro Beach.

DINING

The eateries here are delish. There's an international buffet to satisfy all your cravings. A savory Italian joint. And a spot for light fare (like burgers) that also serves up a stunning view of the pool. Beach appetit.

Name: Jazmin
Type: International
Hours: Breakfast - daily, 7am-10:30am; Lunch - daily, 1pm-3:30pm; Dinner - daily, 7pm-10:30pm
Description: Buffet restaurant serving traditional dishes with an international flavor. Theme dining nights by country.

Name: Bella Italia
Type: Italian
Hours: Daily, 6:30pm-9:30pm
Description: A la carte restaurant serving an Italian menu. Reservations are required.
Dress code: long trousers for the men.

Name: Arrecife
Type: Light fare
Hours: Daily, 10am-4am
Description: Enjoy snacks and burgers and a great view of the pool from this snack bar.

Hours are subject to change.



BARS/NIGHTLIFE

Here, you can get your drink on every which way. Relax in the lobby. Chillax on the beach. Float on over to the swim-up bar. And drink 'n dance all night long at the disco. Salud.

Capuccino
Lobby bar. Daily, 10am-11:30pm.

Beach Bar
Daily, 9am-6pm.

Tamarindo
Swim-up bar. Daily, 9am-6pm.

Congas Bachata
Disco, located at the Pueblo Principe Center. Daily, midnight-3am.



BEACHES AND POOLS

The resort sits on Bavaro Beach, one of the most sunsational beaches on the planet with its endless white sand and crisp blue sea. The spa has gazebos right on the sand for massages and braids (fees apply, but you should go for it). The lake-style pool has a sunbathing terrace for working on your glow. For your munchkins, the Bahia Water Scouts Water Park is next door at the Grand Bahia Principe Bavaro. Dive in.

SPORTS/ACTIVITIES

Water

Guests may enjoy one hour free per day:
  • Windsurfing
  • Kayaks
  • Sailing
  • Boogie boards
  • Catamaran
  • Snorkeling

Available for an additional charge:

  • Outings in catamaran
  • Boating
  • Fishing boat and tour
  • Sailing classes
  • Scuba diving (PADI)
  • Banana boat

Land

  • Aerobics
  • Merengue classes
  • Yoga
  • Organized games and activities
  • Stretching
  • Darts
  • Tennis (lighting with charge)
  • Paddle ball
  • Mountain bikes
  • Patanque
  • Soccer
  • Basketball
  • Volleyball
  • Mini-golf
Golf
Golfers have a choice of five courses in the area: (fees apply)
  • Punta Blanca Golf Club, 18-hole golf course designed by Nick Price; 5 min from the hotel.
  • White Sands Golf, 9-hole golf course; 15 min from the hotel.
  • Bavaro Golf, 18 holes, par 72; 20 min from the hotel.
  • Cocotal Golf & Country Club, 27 holes, par 72; 20 min from the hotel.
  • La Cana Golf Club, 18 holes, 7,152 yd; 30 min from the hotel.


INTERNET

Free Wi-Fi available throughout the resort.

SPA SERVICES

Take a break and enjoy luxurious spa treatments in the Bahia Spa for an additional charge. Daily, 10am-8pm
  • Massages
  • Body treatments
  • Special therapies
  • Personalized facial treatments
  • Beauty salon
  • VIP cabin with private Jacuzzi


WEDDING/HONEYMOON

Luxury Bahia Principe Esmeralda offers several wedding packages to make your day a dream come true.

HONEYMOON BONUS: Bottle of wine and box of chocolates, bathrobes and slippers in room upon arrival, turn-down service, 20% discount on Couples Spa massage, late check out upon availability, special room decoration and surprise gift.

Terms and Conditions: Must be within six months of original wedding date. Couples must present proof of marriage (marriage certificate) at the resort upon check-in and at time of dinner reservation with concierge desk. Please request HONEYMOON in the Special Request field when making your reservation. All terms and conditions must be met to receive this package.



CHILD CARE

Supervised activities are available at the Mini-Club. Daily, 9am - 5pm.
  • Pool activities
  • Non-stop dancing in the mini-discotheque
  • Mini-golf
  • Mini-Olympics on the beach


ADDITIONAL INFORMATION

Location
30 minutes away from Punta Cana Airport and 90 min from La Romana Airport.

Check-In/Check-Out
Check-in: 3pm, Check-out: noon.
A valid credit card required upon check in for possible incidentals. One person per room must be 18 years of age or older to check-in, and hotel reserves the right to request a passport or official ID as proof of age. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort. No student groups under 18 years old or "Spring Breakers" are accepted year round.

Minimum Stay Requirements
A 3-night minimum stay is required at this resort.

Sister Resort Privileges
Stay at 1, Play at 6 - access to facilities and services at Grand Bahia Principe Turquesa, Grand Bahia Principe Punta Cana, Grand Bahia Principe Bavaro, Luxury Bahia Principe Ambar Blue (adults only) and Luxury Bahia Principe Ambar Green (adults only), excluding main buffet restaurants.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/20 - 10/31
Starting at $679 was $1229
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