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Krystal Vallarta

Mexico - Puerto Vallarta

Our Rating
4 Nights with Air from $689 All-Inclusive
Info Customer Reviews Questions & Answers

If you've been looking for an escape, head to Krystal Vallarta where you'll enjoy all the benefits of an all-inclusive ... More

Customer Rating 7 Reviews
Value
 
2.3
Service
 
3.3
Beaches & Pools
 
3.4
Dining Options
 
2.0
Room Comfort
 
1.9
2.1 out of 5
1 out of 7 (14%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
2.3
Service
 
3.3
Beaches & Pools
 
3.4
Dining Options
 
2.0
Room Comfort
 
1.9
2.1 out of 5
1 out of 7 (14%) customers would recommend this product to a friend.
All Customer Reviews
1-4 of 7 reviews. Sort by
August 1, 2016

I was really disappointed by the rooms, there were miserable, i hated the bathrooms. The beds were extremely uncomfortable. I paid for all inclusive and the food was distasteful. We ate all our meals outside the resort. I dont think i will ever pay for all inclusive again. Beach & pools however was great.


1 of 1 found this helpful
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Overall Rating: 2
Value
 
2.0
Service
 
3.0
Beaches & Pools
 
5.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: California
Age: 35-44
Travel: 1-2 trips/year

April 8, 2015
Cancun was better

I probably wouldn't go back to Puerta Vallarta or the Krsystal Resort. I didn't feel welcome and my tips were unappreciated. I felt we were discriminated against. When we first got there it seemed they were all about us, but as the trip went on..not so much. Our room was OK...the pillows were horrible and the air conditioning wasn't that great. The water was cold in the shower. We didn't receive enough towels and we called several times to get our safe unlocked. It wasn't a very clean resort. There were dishes and cups outside in the hallway that sat there the whole time we were there. The bar area smelled very bad. I noticed at the end of our trip that they weren't washing the cups they reuse for the drinks at the bar. They were just rinsing them and not that well. It really grossed me out. I thought about all the cups I drank out of and the plates and silverware I ate off of. I received incorrect drinks numerous times, instead of vodka I would get tequila and when I told them they would take a straw and try it as if I didn't know what I was talking about. Only one bartender working during the day and it was really busy. The bar wasn't open past 8 pm unless you went to the dinner that they set up by the pool area, and you couldn't just order drinks from the bar and walk around they told us we had to sit down at the tables. Too many vendors on the beach, the same vendors would come up to you 15 times or so after already telling them no thank you. We would be in the middle of a conversation and they would interrupt you asking if you wanted something and after telling them no thank you they would still insist that you look at their stuff.


18 of 20 found this helpful
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Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Indiana
Age: 35-44
Travel: 1-2 trips/year

March 27, 2015
Not the vacation of a lifetime

We just got back from Krystal. Although it was not terrible, I would not go back to this resort. The nice things about this resort are as follows.....the staff were very friendly, the room was big, the drinks were decent, the pool was nice, the beach was clean. It had easy access to the busses that would take us into town pretty cheap. There are a lot of places nearby you can walk to like a Walmart, Sams club and grocery stores. Taco place right across the street was amazing.The not so nice......showers were barely warm, there were only 2 real pools and one was shaded most of the day. They did have some hot tubs all grouped together but they were Luke warm at best.The wifi was very limited, there were only 2 bars that we found and one closed at 7p. The buffet for meals was never hot, only hot thing I ate there was the omelette for breakfast and a few other things that they made as you ordered. The food was good just not warm. The two restaurants that came with the all inclusive were decent. Really enjoyed the Italian. Japanese was buffet style and it was average. Many fountains around the resort and only a few of them were ever on. There was a sports bar that we wanted to go to to try tacos but it was never open when we went by. Overall, we had a great time but I don't think I will ever go back to that resort.


5 of 5 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
1.0
Room Comfort
 
3.0
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From: Findlay, Ohio
Age: 35-44

October 28, 2014
needs improvement

The bed was huge, ok in comfort. There was NO HOT WATER in the room at all. So cold showers for 4 days was not good, especially since it was our honeymoon. The a/c was on coldest setting full blast but it was only moldy chilled. The beach was great except being harassed to buy things. Pools were great. Food was good. BARS CLOSED AT 11 PM. TOTALLY DISAPPOINTED!


7 of 7 found this helpful
Was this helpful? Yes No
Overall Rating: 2
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
1.0
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From: Springfield, IL
Age: 35-44
Travel: 1-2 trips/year

Room Information

Krystal Vallarta features 260 guestrooms located in four-story oceanfront building with elevators isolated at one end of the property. Guests of these contemporary-decor rooms have access to the family and children's pools as well as a number of spa tubs.

Room Details

Standard Room
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

What's to Love

Krystal Vallarta is built like a small Mexican town, complete with cobblestone streets and genuine Mexican hospitality, with the bonus of resort-style pools and six Jacuzzis.

 

What We'd Change

While the resort doesn't always turn on the fountains, you'll be surrounded by plenty of beautiful ocean views to curve your mainland blues.

 

Why You Should Go

Krystal Vallarta is the perfect place for family fun in Puerto Vallarta, with offerings like golf, fishing, jungle tours, zip lines and ATVs.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Babysitting/Child Care ($)
  • Children's Pool
  • Cribs Available on Request
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Grocery Store
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Playground
  • Room Service ($)
  • Scuba Certification ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Shuttle Service
  • Spa ($)
  • Fishing
  • Aerobics
  • Parking
  • Jet Skis ($)
  • Parasailing ($)
  • Scooter/Motorcycle Rental
  • 4 Restaurants
  • 2 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Express Check-Out
  • Conference Facilities ($)
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • Business Services ($)
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Marina
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Whale-Watching

Map of Local Area

Puerto Vallarta is one of the friendliest and most diverse beach destinations in the world. Once but a tiny fishing village, Puerto Vallarta is now a world-class resort area that has retained all of the quaint charms of the original village.

Krystal Vallarta

Ave de los Garzas, s/n, Zona Hotelera Norte

+52 322 224 0202

Hotel Description

Krystal Vallarta: Vacation in a Vintage Paradise

If you've been looking for an escape, head to Krystal Vallarta where you'll enjoy all the benefits of an all-inclusive stay in paradise. Located on 32 beautiful acres of beachfront real estate, Krystal Vallarta is a perfect spot in paradise to relax amongst swaying palms, golden sands and a gorgeous blue surf. Krystal Vallarta's 260 rooms offer a classic throwback to the vacations of yesteryear with cobblestone walkways, wrought-iron street lamps and brick pathways. Set amid this retro-inspired resort, is the fully modern and thoroughly equipped Millenium Spa & Salon, where guests indulge in a pristine oasis of aromatherapy, massages, a Jacuzzi, steam rooms and a full-service beauty salon.

Wanting to soak up some sun? The 440 yards of unfettered golden beach is the perfect spot to soak up some Vitamin D. If you'd rather splash in the resort's pool, you'll have plenty of options with three pool complexes with a main pool interlocked with a children's pool and a number of other swimming areas. If you'd like to heat things up, hop into one of six Jacuzzis and you've got yourself a different spot for just about every day of the week.

When you start feeling hungry, you'll have plenty of choices from Krystal Vallarta's five restaurants that guarantee a different flavor for every whim. For those with a taste for Asian cuisine, we recommend the delicious fare of the Japanese-inspired Kamakura, while guests seeking a more local taste should take a seat at La Velas for authentic Mexican seafood. After you've had your fill of delicious food, don't hesitate to follow the active crowd at La Choperia to find your favorite televised sports game while you rack-'em-up at the billiards table.

After a quick trip to your Superior Room, complete with a private balcony, marble floors and a bed fit for a king, it's time to rise and shine with a trip to the racquetball courts, tennis courts or perhaps a bump-set-spike scenario at beach volleyball, all courtesy of the all inclusive amenities at the Krystal Vallarta Hotel in Puerto Vallarta.

This hotel is All-Inclusive
Features include:

  • Buffet breakfast, lunch, dinner and snacks
  • House wine by the glass
  • Snacks a la carte daily at the beach area
  • Bottled water in room (restocked daily)
  • 30% discount on massages with prior reservations (not combinable with other spa promotions) -
  • All tips and taxes


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Las Velas Restaurant
Type:
Mexican
Hours: Daily, 7am-11pm
Description: Enjoy an amazing view of Banderas Bay at this seaside restaurant in a relaxing atmosphere with the best seafood and Mexican cuisine. Offering buffet and a la carte service in a casual atmosphere.

Kamakura
Type:
Japanese Sushi Bar
Hours: Daily, 6pm-11pm
Description: Air conditioned, fine-dining Japanese restaurant and sushi bar. Open for a la carte dinners. Reservations are required.
Dress code: Formal

Cirque Terre Restaurant
Type:
Italian
Hours: Daily, 6pm-11pm
Description: Serving unforgettable and satisfying Italian recipes to create una "buona festa." Open for a la carte dinner. Reservations are required.
Dress code: Formal

Sports Bar La Choperia
Type:
Grill
Hours: Daily, 1pm-midnight
Description: Enjoy catching up with your favorite sports team while enjoying great food and drinks.

Crazy Crab Beach Club
Type:
Grill
Hours: Daily, noon-6pm
Description: Casual, open-air beachfront spot serving pizza, burgers, hot dogs, tacos, quesadillas, nachos, beer, and tropical drinks from noon to early evening.

All hours are subject to change.

BARS/NIGHTLIFE

La Choperia Bar
Your favorite drink combined with the excitement of a sports game on TV or a round at the pool table. Daily, 5pm-1am.

Crazy Crab Beach Club
Daily, noon-6pm.

Le Cafe- Coffe Bar
Lobby cart serving espresso drinks, ice cream and beer. (Not included in All Inclusive Plan.) Daily, 7am-11pm.

Night Life
Nightly entertainment and activities at the resort include bingo, karaoke, and themed dinners.



BEACH

The resort's beach extends 440 yards (402 m) and includes thatched-roof palapas.

POOLS

The main pool complex features interlocking swimming areas and includes a children's pool, shallow-water tile lounges and an activities area.

SPORTS/ACTIVITIES

Water

  • Diving
  • Swimming

Land

  • Tennis
  • Fitness center
  • Beach volleyball


INTERNET

Wi-Fi is available for an additional charge.

SPA SERVICES

The full-service Millenium Spa is located in the new Grand Tower. Services include:
  • Aromatherapy
  • Jacuzzi
  • Steam rooms
  • Beauty salon


WEDDING SERVICES

The resort has a number of wedding packages available for guests. Please contact the resort directly for more information.

Honeymoon Bonus
The resort has honeymoon packages available for guests. Please contact the resort directly for more information.



CHILD CARE

Kamp Krystal Kids Club is located centrally beside the main pool area. With an indoor playground, spacious arts and crafts area, large selection of games and TV area with tropical mosquito netting for movie time, all ninos will be happy nino's! Daily, 9am to 5pm.

ADDITIONAL INFORMATION

Location
Krystal Vallarta is located 1.75 miles from Puerto Vallarta International Airport (PVR). Approximate driving time is 10 minutes.

Minimum Stay Requirements
A 4-night minimum stay is required for travel Dec 25-Jan 2, 2017.

Check In/Check Out
Check-in: 3pm. Check-out: Noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Standard Room
  • Travel: July 3 - December 18, 2016
  • Book By: December 14, 2016
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Choose a Vacation Package
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5 days, 4 nights
Travel Dates 4/17 - 5/31
Starting at $689 was $999
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 8 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 4/16
Starting at $789 was $1109
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
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