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Krystal Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $599 All-Inclusive
Info Customer Reviews Questions & Answers

Bask in the ideal balance of luxury and comfort at Krystal Cancun, a beachfront resort located within walking distance ... More

Customer Rating 76 Reviews
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.1
3.5 out of 5
"Trip could not have been any better! Fantastic time! At the price paid, I would have been satisfied with way less! The NH Krystal was top shelf all the way! My pillows were still in plastic! Everything..." – jdoggs
51 out of 87 (59%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.1
3.5 out of 5
"Trip could not have been any better! Fantastic time! At the price paid, I would have been satisfied with way less! The NH Krystal was top shelf all the way! My pillows were still in plastic! Everything..." – jdoggs
51 out of 87 (59%) customers would recommend this product to a friend.
View View from the balcony View from the balcony mold on our sheets! Ocean view from night Ocean view from krystal cancun room
All Customer Reviews
1-4 of 76 reviews. Sort by
June 7, 2017

Very nice hotel and great value for an all inclusive holiday weekend very satisfied with the transportation as well !!!


0 of 0 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: New York
Age: 25-34
Travel: 3-6 trips/year

June 1, 2017
vacation

We had a great time, althou our luggage didn't arrive till 2 days later, that part was a nightmare other than that I recommend the hotel great location, the food was ok but I'm not complaining.


0 of 1 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: Longview, TX
Age: 25-34
Travel: 1-2 trips/year

April 21, 2017
Will neer use cheap caribbean again

I booked through cheap caribbean for three people in one room. Once i got to the hotel the reception only had record of two people down for the room stay. This was not the hotels fault they stated cheap caribbean never notified them that we had three guest. They tried everything they can to accommodate us but had to give us a tiny room that stunk of dirty toilet water . They had to wheel in a tiy bed for the third person while i was notified by cheap caribbean that i would have two beds in the room. I also was told i was gettin a balcony we did not because of this issue. On top of that cheap caribbean scheduled an Amstair bus to pick us up the bus was delayed so they sent us on a random bus and when it was time to confirm the bus ride home the next day they wernt there to help so the person from expedia called amstair for me because they never showed and confrimed my appointment. I will never use heap caribbean ven again . Very stressful vacation.

Will neer use cheap caribbean again Will neer use cheap caribbean again
1 of 2 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
3.0
Service
 
1.0
Beaches & Pools
 
2.0
Dining Options
 
3.0
Room Comfort
 
1.0
User Image

From: New york, ny
Age: 25-34
Travel: 3-6 trips/year

March 15, 2017

we had a great time and met a lot of good people; the service was fabulous; would definitely return...


1 of 4 found this helpful
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
User Image

From: rochester ny
Age: 45-54

Room Information

Krystal Cancun features 453 rooms with contemporary decor and featuring beautiful views of the Caribbean Sea. The sunset provides a new show every night. Every hotel room offers marble floors, a mini bar, an in-room safe and a flat screen TV. Rooms equipped for the physically challenged are also available.

Room Details

Standard - All Inclusive
Hotel/Studio Unit Details

Deluxe Ocean View - All Inclusive
Hotel/Studio Unit Details

Krystal Club - All Inclusive
Hotel/Studio Unit Details

What's to Love

Don't miss the authentic Mexican cuisine at the hotel's El Mortero Restaurant. The margaritas are out of this world, and the mariachi band is something special.

 

What We'd Change

The rooms at Krystal Cancun can feel a little cramped if you're staying with a lot of people, but the views are incredible and most of your time is spent at the pool and beach anyway.

 

Why You Should Go

Thanks largely to its location, this hotel offers great value for the money. It's just a short walk to nightlife, shopping and other entertainment.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 3 Restaurants
  • 3 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Krystal Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Krystal Cancun: Catch Some All-Inclusive Fun

Bask in the ideal balance of luxury and comfort at Krystal Cancun, a beachfront resort located within walking distance of Cancun's principal shopping and entertainment center. You'll have a wonderful time mixing and mingling with fellow guests during days chock-full of family-friendly activities.

Spend a leisurely afternoon by this resort's free-form pool as the soothing sound of the waterfall lulls you into an afternoon nap. Wake up with a quick dip, then float about as you gaze peacefully at the pool's infinity edge. Paddle to the swim-up bar for a zesty margarita. Then it's time to chill out in a comfy lounge chair on the beach under a thatched palapa or a Bali bed. Even if you're visiting in winter, when the beach at the front of the resort temporarily disappears, the sand terrace is there year round. Guests also have their choice of the resort's beach or a nearby public shore, where the water tends to be calmer during windy weather. To top it off, enjoy a variety of non-motorized water activities by simply presenting your all-inclusive bracelet at the marina at the resort. This family-friendly resort even offers a kids club. Drop off the little ones at Krystal Kamp Kids' Club, where they can enjoy the playground, shallow pool and a covered play area.

Ready to chow down? Aquamarina, overlooking the pool at Krystal Cancun, is the place to go whether you're in the mood for the buffet or an a la carte selection. Hacienda El Mortero serves up gourmet Mexican dishes to the accompaniment of a live mariachi band. Or try beachside Las Velas for lunch and snacks in an open-air setting. The Lobby Bar is where to head for a game of billiards during happy hour. In the evenings, check out Cascada Bar, where you can order a cool beverage while rocking in a swing seat, and when it's time to take it up a notch, Bulldog Cafe Nightclub rocks the house until the wee morning hours with exciting, unique shows and the latest music.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks
  • Domestic and international drinks
  • Non-motorized water sports
  • Recreational activities during the day and kids' play area.
  • All tips and taxes


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Mortero
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Authentic, hacienda-style restaurant offering gourmet Mexican fare at its best. Mariachi band. A la carte. Reservations are required.

Aquamarina Restaurant
Type: International
Hours: Daily, 7am-11pm
Description: Air-conditioned restaurant overlooking pool. Open for buffet and a la carte breakfasts, lunch and dinner.

Las Velas
Type: Casual
Hours: Daily, 11am-5pm
Description: Open-air beachside spot serving buffet and a la carte lunches. Children's menu available.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
The perfect meeting place with drinks, cocktails, billiard tables and a daily Happy Hour. Daily, 10am-midnight.

Cascada Bar & Swim-Up Bar
Relax on your own swing seat with refreshing drinks served by the infinity whirlpool. Daily, 10am-6pm.

Beach Club Bar
Appetizer service, tropical snacks and drinks make this the ideal place to relax. Daily, 10am-5pm.



BEACH

During the winter, the shallow beach fronting the resort disappears, but it builds up again in spring and summer. Year-round, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade. When winds create waves on the resort's side of Punta Cancun, guests can walk over to the bay side of the point, where they will usually find calm water along a public beach.

POOLS

A sundeck overlooking the sea features a free-form pool with waterfall at one end, swim-up bar at the other end, and an infinity-edge section in the middle. The resort also has a Jacuzzi for guests to enjoy.

SPORTS/ACTIVITIES

Water

  • Non-motorized water sports
  • Swimming

Land

  • Health club
  • Exercise room


INTERNET

Wi-Fi access is available only in the resort lobby.

SPA SERVICES

A variety of spa services are available for your utmost relaxation and rejuvenation for an additional charge. Services include:
  • Aromatherapy
  • Massages
  • Beauty treatments


WEDDING SERVICES

The resort has wedding services and honeymooners/anniversary package available to its guests. Please contact the resort directly for more information.

CHILD CARE

Krystal Kamp Kids Club offers a playground, shallow pool, and covered play area for a little piece of paradise.

ADDITIONAL INFORMATION

Location
Krystal Cancun is located 14 miles from Cancun International Airport (CUN). Approximate driving time to Krystal Cancun is 23 minutes.

Check In/Check Out
Check-in: 3pm, check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay Requirements
A 4-night minimum stay is required for travel Dec 25, 2017-Jan 1, 2018.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Room 1 Details:
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5 days, 4 nights
Travel Dates 8/21 - 12/20
Starting at $599 was $1049
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
5 days, 4 nights
Travel Dates 7/30 - 8/20
Starting at $689 was $1099
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 2/1
Starting at $689 was $1179
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
5 days, 4 nights
Travel Dates 2/2 - 3/23
Starting at $789 was $1289
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST