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Krystal Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $659 All-Inclusive
Info Customer Reviews Questions & Answers

Bask in the ideal balance of luxury and comfort at Krystal Cancun, a beachfront resort located within walking distance ... More

Customer Rating 71 Reviews
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.1
3.5 out of 5
"Great location, near the malls and night life. The hotel was clean and very nice. Food was very diverse, each day a different menu. Drinks were okay. Overall, good choice to stay." – Cancunloveronthebeach
47 out of 81 (58%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.6
Service
 
3.3
Beaches & Pools
 
4.1
Dining Options
 
3.0
Room Comfort
 
3.1
3.5 out of 5
"Great location, near the malls and night life. The hotel was clean and very nice. Food was very diverse, each day a different menu. Drinks were okay. Overall, good choice to stay." – Cancunloveronthebeach
47 out of 81 (58%) customers would recommend this product to a friend.
View View from the balcony View from the balcony mold on our sheets! Ocean view from night Ocean view from krystal cancun room
All Customer Reviews
1-4 of 71 reviews. Sort by
November 17, 2016
Plane trouble

I work at the wynn hotel and the service in this hotel is better the room are clean good food easy access to the beach and restaurants in the strip I will be back in six months

Plane trouble
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Las vegas
Age: 45-54
Travel: 1-2 trips/year

October 15, 2016
Great deal

The booking was easy, the staff was professional and courteous, the hotel was amazing and the partner for ground transportation was just as good. Overall the best vacation that I have taken and being the first time in Cancun, this was the best birthday ever thanks to cheap caribbean.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Columbus, OH
Age: 45-54
Travel: 1-2 trips/year

September 29, 2016
Not a bad place for the price

Overall the resort was in great shape. Clean. Attentive staff. Had an AC drip coming down into the bathroom and the maintenance guy showed up two minutes later and fixed it in under five minutes. Done. No further issues. The food choices were a bit ehh for me. It didn't really hit the spot in terms of quality or flavor. But everyone is different. Drinks for all-inclusive vacationers are local brands but you can request other ones that are available as well. Had really good bar tenders the entire time. Be sure to tip the bar tenders. Not required of course. It may be all-inclusive, but they are paid daily rates and it makes for a better overall experience for everyone if you tip those who take care of you. Doesn't have to be every drink, but at the end works just fine. All and all the place is good for a budgeted vacation. Can't complain about anything.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
5.0
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From: Atlanta, Georgia
Age: 25-34
Travel: 1-2 trips/year

September 27, 2016
Great Value

The place was great for the price. The resort is a little dated, however, the room was very clean, we had an oceanfront room. We had a king size bed which was very comfortable! We were able to sleep with the sliding doors open and listen to the waves all night. Not much night life, but we were there to rest. Food was OK nothing great, but we aren't picky. Drinks seemed a little watered down. After drinking all day didn't really feel the alcohol. For the price it was a great getaway!


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
User Image

From: Hawthorne, NJ
Age: 45-54
Travel: 1-2 trips/year

Room Information

Krystal Cancun features 453 rooms with contemporary decor and featuring beautiful views of the Caribbean Sea. The sunset provides a new show every night. Every hotel room offers marble floors, a mini bar, an in-room safe and a flat screen TV. Rooms equipped for the physically challenged are also available.

Room Details

Standard - All Inclusive
Hotel/Studio Unit Details

Deluxe Ocean View - All Inclusive
Hotel/Studio Unit Details

Krystal Club - All Inclusive
Hotel/Studio Unit Details

What's to Love

Don't miss the authentic Mexican cuisine at the hotel's El Mortero Restaurant. The margaritas are out of this world, and the mariachi band is something special.

 

What We'd Change

The rooms at Krystal Cancun can feel a little cramped if you're staying with a lot of people, but the views are incredible and most of your time is spent at the pool and beach anyway.

 

Why You Should Go

Thanks largely to its location, this hotel offers great value for the money. It's just a short walk to nightlife, shopping and other entertainment.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Pool
  • Conference Facilities ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Playground
  • Swimming Pool(s)
  • Scuba Diving ($)
  • 24 Hour Front Desk
  • Sauna
  • Poolside Bar
  • Steam Room
  • Parking
  • 3 Restaurants
  • 3 Bars/Lounges
  • Shopping
  • Multilingual Staff
  • Massage ($)
  • Elevators
  • Audio-Visual Equipment ($)
  • Fax Machine ($)
  • Health Club
  • Snorkeling ($)
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet in lobby
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dining
  • Dive Shop(s)
  • Fishing
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Tennis Courts
  • Water-Skiing
  • Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Krystal Cancun

Pso Kukulcan, km 9 lotes 9 y 9 A

+52 998 848 9800

Hotel Description

Krystal Cancun: Catch Some All-Inclusive Fun

Bask in the ideal balance of luxury and comfort at Krystal Cancun, a beachfront resort located within walking distance of Cancun's principal shopping and entertainment center. You'll have a wonderful time mixing and mingling with fellow guests during days chock-full of family-friendly activities.

Spend a leisurely afternoon by this resort's free-form pool as the soothing sound of the waterfall lulls you into an afternoon nap. Wake up with a quick dip, then float about as you gaze peacefully at the pool's infinity edge. Paddle to the swim-up bar for a zesty margarita. Then it's time to chill out in a comfy lounge chair on the beach under a thatched palapa or a Bali bed. Even if you're visiting in winter, when the beach at the front of the resort temporarily disappears, the sand terrace is there year round. Guests also have their choice of the resort's beach or a nearby public shore, where the water tends to be calmer during windy weather. To top it off, enjoy a variety of non-motorized water activities by simply presenting your all-inclusive bracelet at the marina at the resort. This family-friendly resort even offers a kids club. Drop off the little ones at Krystal Kamp Kids' Club, where they can enjoy the playground, shallow pool and a covered play area.

Ready to chow down? Aquamarina, overlooking the pool at Krystal Cancun, is the place to go whether you're in the mood for the buffet or an a la carte selection. Hacienda El Mortero serves up gourmet Mexican dishes to the accompaniment of a live mariachi band. Or try beachside Las Velas for lunch and snacks in an open-air setting. The Lobby Bar is where to head for a game of billiards during happy hour. In the evenings, check out Cascada Bar, where you can order a cool beverage while rocking in a swing seat, and when it's time to take it up a notch, Bulldog Cafe Nightclub rocks the house until the wee morning hours with exciting, unique shows and the latest music.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner and snacks
  • Domestic and international drinks
  • Non-motorized water sports
  • Recreational activities during the day and kids' play area.
  • All tips and taxes


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Mortero
Type: Mexican
Hours: Daily, 6pm-11pm
Description: Authentic, hacienda-style restaurant offering gourmet Mexican fare at its best. Mariachi band. A la carte. Reservations are required.

Aquamarina Restaurant
Type: International
Hours: Daily, 7am-11pm
Description: Air-conditioned restaurant overlooking pool. Open for buffet and a la carte breakfasts, lunch and dinner.

Las Velas
Type: Casual
Hours: Daily, 11am-5pm
Description: Open-air beachside spot serving buffet and a la carte lunches. Children's menu available.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
The perfect meeting place with drinks, cocktails, billiard tables and a daily Happy Hour. Daily, 10am-midnight.

Cascada Bar & Swim-Up Bar
Relax on your own swing seat with refreshing drinks served by the infinity whirlpool. Daily, 10am-6pm.

Beach Club Bar
Appetizer service, tropical snacks and drinks make this the ideal place to relax. Daily, 10am-5pm.



BEACH

During the winter, the shallow beach fronting the resort disappears, but it builds up again in spring and summer. Year-round, there's a sand terrace furnished with lounge chairs for sunbathing and thatched-roof palapas for shade. When winds create waves on the resort's side of Punta Cancun, guests can walk over to the bay side of the point, where they will usually find calm water along a public beach.

POOLS

A sundeck overlooking the sea features a free-form pool with waterfall at one end, swim-up bar at the other end, and an infinity-edge section in the middle. The resort also has a Jacuzzi for guests to enjoy.

SPORTS/ACTIVITIES

Water

  • Non-motorized water sports
  • Swimming

Land

  • Health club
  • Exercise room


INTERNET

Wi-Fi access is available only in the resort lobby.

SPA SERVICES

A variety of spa services are available for your utmost relaxation and rejuvenation for an additional charge. Services include:
  • Aromatherapy
  • Massages
  • Beauty treatments


WEDDING SERVICES

The resort has wedding services and honeymooners/anniversary package available to its guests. Please contact the resort directly for more information.

CHILD CARE

Krystal Kamp Kids Club offers a playground, shallow pool, and covered play area for a little piece of paradise.

ADDITIONAL INFORMATION

Location
Krystal Cancun is located 14 miles from Cancun International Airport (CUN). Approximate driving time to Krystal Cancun is 23 minutes.

Check In/Check Out
Check-in: 3pm, check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay Requirements
A 4-night minimum stay is required for travel Dec 25, 2016-Jan 2, 2017.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Standard Room
  • Travel: August 20 - December 19
  • Book By: December 15
- or -
Choose a Vacation Package
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5 days, 4 nights
Travel Dates 1/22 - 2/28
Starting at $659 was $1049
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
5 days, 4 nights
Travel Dates 4/1 - 4/15
Starting at $779 was $1209
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!
6 days, 5 nights
Travel Dates 4/16 - 6/30
Starting at $719 was $1109
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 6 days left to book!

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