We were taken back with some of the staff and people at this resort. We were greeted and treated well by the reception team. Only suggestion would be that they inform the guest of the different buffet times (breakfast, lunch and dinner). The bellhop was EXCELLENT Kirk! The food staff was excellent as well as the spa staff Karen and Marsha treated us well. Some of the other staff members did not speak, would look the other way, didn't ask us how our stay was going. We even experienced some unfriendly guest and their families. The room accommodations are nothing like they're depicted in the pictures - not bad but the resort needs to be upgraded.

We just returned from our 3 night stay on May 5th, and are very pleased with the resort. When we arrived via the shuttle from the airport, the staff took our bags and let us know they were there to help us relax. During check-in, Christina had us sit down on one of the sofas in the open-air lobby, while someone quickly brought us the drink of the day to sip on as we waited. Check-in was quick and easy, and someone showed us to our room. The rooms are nothing special, but sufficient. The cleaning staff came thru twice a day-once in the morning to clean our room and again in the evening to do turn-down service. What we noticed was that as we went on our early morning walks on the beach and around the property, the staff was out cleaning everything, hand raking the beach, preparing the breakfast buffet.. The grounds are beautifully maintained. The staff works very hard. It truly is a beautiful resort. The beach is about 350 yards long, and there are plenty of lounge chairs available. Never a problem there! The pools are nice. We hung out at the infinity pool, which has a swim up bar. It overlooks the ocean, and is very nice. The only suggestion I would have for the manager would be to designate that pool as an adults only pool, as some people were bringing smaller children there because it's only about 31/2 ft deep. They need a children's area, but I hear they are working on a water park nearby. The food was good. The buffet breakfast had a great selection, including fresh local fruit. Overall, I would say the food is acceptable. Some may expect a higher quality, but we were both pleased with the food. All of the eating areas, other than the Italian restaurant, are open-air. Very nice to eat your breakfast overlooking the ocean! One thing I would like to note was that we had a photographer take pictures of us on the beach at sunset. They have photographers taking pictures of patrons throughout the day, and you can go see them later if you wish. I asked if they would take some of us at a specified time, and they told us to come at 6pm and the photographer would be ready. There was no charge to have him take these photos of us. He spent about 15 minutes taking pictures, and after dinner we went and looked at them. Very beautifully done! We bought a CD with pictures, which I felt were reasonably priced considering what you would pay in the States to have a sitting and receive pictures! Overall, I would highly recommend this resort. Wonderful staff, beautiful grounds, food is decent, and it's all inclusive. And if you're wondering, we didn't pay a cent over what we paid upon booking this. Drinks offered left and right by the staff, never charged for anything unless we went to the gift shop or bought pictures. No hidden charges. They even have snorkeling gear you can use (no charge), a trip out on the glass bottom boat, kayaks, sailboats-all free to use. So if you've been looking at other resorts, stop now and just book the Jewel Runaway Beach and Golf Resort! I will be returning again for sure!

My husband and I consider ourselves avid cruisers, however this was our first time visiting an all inclusive resort and WOW! Our stay was this past February. We were more than impressed with every aspect of the Jewel! It is truly All-Inclusive! We fell in love with the wonderful staff on the first day! They were extremely friendly and new our names within the first day or two and treated us like family! The resort itself is spectacular, with spacious rooms, huge clean pools, and one of the cleanest and clearest beaches we've seen in the Caribbean! Just a couple feet into the water we could see sea urchin, baby marlins, and huge schools of Sargent Major fish that would eat right out of your hand! The views were breathtaking. We enjoyed going out on the glass bottom boat (no extra charge) and seeing the huge reef, all the fish and even a sting ray! In the past we have payed for private catamarans in the Caymans and Bahamas, and honestly these reefs were much better! And then there's the food! Ahhh...amazing! We were accustomed to cruise buffets and dining, but the selection and variety at the Jewel is above all else! We loved our breakfast with Egg Boy AKA the Human Atlas, and Joel who makes the best omelets ever! We met several different wait staff but our favorite was Claudia! All the restaurants were great! Our favorite was a tie between the Italian restaurant and the Japanese hibachi! The nice thing was that you could eat at any of them and there were also events every night serving food like Jamaican Jerk on the beach, and dinner at the poolside! I'm not sure any other vacation will ever be up to par with Jewel! The entertainment was great and especially lively when 'Purple' and 'Barbie' were around. On our last night we got to see a performance by a steel drum band called the Silver-birds and words wouldn't even do them justice! They were definitely one of a kind and ridiculously talented. A lot of our time was spent at and around the swim up bar which included an infinity pool. The chairs and towels were plentiful and the drinks were strong and always flowing! I loved laying by the infinity pool and at most points you couldn't see were it stopped and the ocean began. It was every definition of PURE BLISS! We enjoyed talking to the ever friendly staff including Keron at the swim up bar. If you go to this resort you must try the fun daily drinks and the "Dirty Banana"! If you don't prefer alcohol there are frozen virgin strawberry daiquiri and pina-colada machines at several of the bars! In February only my husband and I visited and only for 6 nights, but after one trip we are in love with the Jewel and it's staff and we are on the countdown to our next (longer) vacation there with our children this July! There are so many things to do and we are excited to go snorkeling and maybe to Dunn River Fall's this time. If you haven't been to the Jewel at Runaway Bay, I can promise you, you will not be disappointed!

Having never done an all-inclusive package through cheapcarribbean, I was hesitant about what we would encounter. My group of companions had no reason to worry! This is a very low key property. It is not the typical huge resort with thousands of other patrons. Some of the decor is outdated, however it's very clean and well-kept. The pools are in great condition and you can always find a chair or hammock to lounge on. In terms of being all-inclusive, everything truly is included. You are able to eat at any restaurant, any number of times with no limits. Drinks are generous and available all day and night. There is also a 24 hour grill. The only thing that costs extra is room service, depending on what room type you have, but the items range in cost from $2-6 (fish, chicken, pizza, etc). Overall we felt this was a great property with good food and drinks, and friendly staff. Because it is generally quiet and low key, we also got to know many other guests and met some great people.