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InterContinental San Juan

Puerto Rico

Our Rating
4 Nights with Air from $529 Meals not included
Info Customer Reviews Questions & Answers

Bored with the same landscape? InterContinental San Juan is your gateway to adventure thanks to its prime location on Is ... More

Customer Rating 332 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.7
Room Comfort
 
4.3
4.4 out of 5
"I took a trip for my birthday with several friends. We all stood in the same hotel. This was by far the BEST birthday EVER!!. this was also my 1st time in PR. The hotel was beautiful and the setting sp..." – Manda1213
370 out of 402 (92%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.7
Room Comfort
 
4.3
4.4 out of 5
"I took a trip for my birthday with several friends. We all stood in the same hotel. This was by far the BEST birthday EVER!!. this was also my 1st time in PR. The hotel was beautiful and the setting sp..." – Manda1213
370 out of 402 (92%) customers would recommend this product to a friend.
sand flea bites View from room Construction outside near the pool area. View from my room Loquillo Beach from room balcony Beautiful Atlantic Ocean Beach Bar Family friendly resort Beautiful waterfall in the pool Tub in new room Pool pool at night Best Honeymoon Ever! we had the pool to ourselves! mom & kid View from the plane. Tropical delight! Old San Juan Wonderful pool! view from beach bar Beach Toys in PR from room balcony watch ravens steelers game in this pool go ravens The waterfall in the pool is so cool! San Juan Intercontinental The beach Having a blast in Isles Verde Lunch at ciao Hotel Front View View from our room The beach at the Intercontinental Me on the balcony of our room...What a view! day trip to thr rain forest, wow Very dirty bathtub. room view from the 10th fl View from the deck in the morning 7th floor room. At sunset outside our resort El Morro Fortress in Old San Juan SURPRISE DELIVERY ON MY BIRTHDAY! Room
All Customer Reviews
1-4 of 332 reviews. Sort by
June 24, 2017

The hotel is beautiful and the staff is mostly great, but the front desk staff needs lessons in customer service. The mistakes they made almost ruined my trip, even the compensation for their mistakes caused confusion for my wife and I. This was my honeymoon trip and they almost single handedly ruined it. I honestly wouldn't recommend this hotel to anyone. The beauty of the hotel does little to compensate for what they lack I customer service


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
3.0
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From: Texas
Age: 25-34
Travel: 1-2 trips/year

June 19, 2017
Great time

So My girl and I went to PR for her bday, it was both our first time staying at this resort and I must say it was a really nice time!! First it was nice seeing our room was ready whn we checked in because our flight arrived late.. the view of the ocean from the lobby was amazing.. the pool area, pool side bar, and the beach entrance was absolutely phenomenal!!! We didn't eat any of the hotel food but there's plenty of great spots within walking distance.. DO NOT LIFT ANY OF THE SNACKS OFF THE CENSORS IN THE ROOM BECAUSE YOU WILL BE CHARGED WHETHER YOU EAT THEM OR NOT LOL other thn that the room was nice, balcony view was nice (we stayed on the 6th floor). I definitely would recommend this resort to any and everybody.. we will definitely be visiting again SOON!!!


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New Jersey
Age: 35-44
Travel: 1-2 trips/year

June 15, 2017
Absolutely Amazing

We decided to go to Puerto Rico for our 2 year anniversary and what an amazing decision. The room was comfortable, the beach was beautiful and relaxing, the service was phenomenal, the location was convenient to other restaurants and stores. No complaints from us and when we go back we plan to stay at the InterContinental San Juan again.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: St. Louis, MO
Age: 25-34
Travel: 1-2 trips/year

June 8, 2017
Nice with some drawbacks.

Check-in went extremely slowly even though we had already reserved and pre-paid. I got the feeling that we were going to be nickeled and dimed (even though we were not). They were all over checking the minibar frequently. Plus, they say that they are tracking the beach/ pool towels, but I think it's a lie, because there is no check-in process for returned towels. The location was nice and convenient, staff was kind and friendly, and the interior was very nice. The exterior is a little dated. I wish we had been staying next door at the El San Juan. There's plenty to walk to in the vicinity and the airport is close by. The beach is beautiful and not crowded. For $5 (I think per person, though that doesn't make sense) you can have them set up an umbrella for you on the beach. Towel use and lounge chair use is free and plentiful. They do offer drink service on the beach and around the pool. There are bars and restaurants in the pool area if that's your thing. We didn't eat at any of the several restaurants because they were all very expensive. The neighboring hotel would have been nicer because it is new, cheaper, has a mall inside ( though it's under renovation) and the gift shop is cheaper. Several of the buildings around are built such that all the rooms are ocean-view, but that's not the case for the intercontinental. The up-charge for an ocean-view was prohibitive.


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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Atlanta, GA
Age: 35-44
Travel: 1-2 trips/year

Room Information

398 air-conditioned, spacious and newly renovated guestrooms with private balconies offering city, pool, or ocean view. Each room is equipped with flat screen TV, direct dial telephone, CD/Alarm clock, MP3 radio, high-speed wireless internet access, in-room safe, iron and ironing board, coffee maker and hair dryer.

Room Details

Laguna Room
Hotel/Studio Unit Details

Deluxe Pool/Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Club Room
Hotel/Studio Unit Details

What's to Love

If location is valuable, then The InterContinental San Juan is gold. The InterContinental San Juan has the best of both worlds, with Isla Verde for relaxation and city nightlife for excitement.

 

What We'd Change

We wish that Old San Juan was a little closer, but there are some really happening clubs nearby that make up for it!

 

Why You Should Go

The flash of the city with the flow of the beach make this resort a hotspot for adults. Beaches, bars and Bioluminescent Bay beckon!

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Business Center ($)
  • Cribs Available on Request
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Room Service ($)
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • 24 Hour Front Desk
  • Wedding Services
  • Sauna
  • Non-Smoking Rooms (on request)
  • 5 Restaurants
  • 3 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • ATM/Banking
  • Elevators
  • Computer Rental ($)
  • Fax Machine ($)
  • Photocopy Machine ($)
  • Spa ($)
  • Mobile Phone Rental
  • Beach Towels
  • Parking ($)
  • Ice Machine
  • Handicap Room Available
  • Safe Deposit Box - Front Desk
  • Dry Cleaning Services ($)
  • Honeymoon Packages ($)
  • Wireless Internet Access ($)
  • Tour Desk
  • Pool Towels (complimentary)
  • Service animals for people with disabilities only
  • Evening Entertainment
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Historical Site(s)
  • Museum(s)
  • Nature Park(s)
  • Shopping
  • Snorkeling

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

InterContinental San Juan

5961 Isla Verde Ave

787-791-6100

Hotel Description

InterContinental San Juan : Let Loose on Isla Verde Beach with Sizzling Nightlife

Bored with the same landscape? InterContinental San Juan is your gateway to adventure thanks to its prime location on Isla Verde Beach. This resort situates a beachfront vacation right next to the city's hottest nightlife just 5 minutes away at El San Juan. The AAA, Four-Diamond resort has been renovated, and it's only five minutes from the airport. You'll enjoy lazy beach days, terrific nightlife and unforgettable sights when you visit the InterContinental San Juan.

The stretch of Isla Verde Beach just outside the resort is never crowded, so you can relax in peace. Jump in the large, lagoon-style pool to cool off and pick up something from the swim-up bar; sip your pina colada, while admiring the waterfalls of the cove-like pool as you decide which of the four restaurants is your next destination. Thick cuts of premium beef make Ruth's Chris Steak House popular, and the signature fettuccine Alfredo at Alfredo's Restaurant is absolutely delicious. After dinner, you can take it easy and enjoy live music at the I-Bar in the main lobby and enjoy the live music. Or you can get dressed up and head to one of the many trendy clubs nearby. A quick 5-minute walk will take you to El San Juan - one of the hottest places to see and be seen in San Juan's sizzling nightlife.

Adventuring can be hard work, and the resort's spa has a Caribbean wrap that smooths out rough skin with natural minerals and vitamins, so you head to bed relaxed. For a room with an outstanding view, we choose the Deluxe Ocean View; it comes with a great balcony for watching the hypnotic Caribbean waves. Want to scout out your next sightseeing opportunity? The higher-level Laguna Rooms overlook the bustling city. There's so much to see in San Juan, you'll want to stay a little longer to explore it all.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Alfredo's Restaurant
Type: Italian
Hours: Breakfast - daily, 6:30am-11:30am; Dinner - daily, 6pm-11pm
Description: Traditional Italian recipes.

Ruth's Chris Steak House
Type: Steakhouse
Hours: Daily, 6pm-10:30pm.
Description: Signature steaks are topped with butter. Market-fresh seafood dishes and a variety of salads and desserts available.

Momoyama
Type: Japanese
Hours: Lunch - M-F, 12:00pm-3:00pm; Dinner - daily, 5:00pm-10:30pmpm
Description: Traditional Japanese cuisine, with a Sushi bar and tatami room.

Ciao Mediterranean
Type: Mediterranean
Hours: Daily, 11am-11:30pm
Description: Flavors of Spain, Greece, Morocco and other Mediterranean cuisine.

Type: Sak-I
Type: Asian fusion
Hours: Open for lunch and dinner.
Description: San Juan's awe-inspiring restaurant is designed to delight the most refined palates through exotic interpretations of Asian-fusion cuisines with a Latin twist and flare. Sak-I is the only sake bar in Puerto Rico.

Snack Bar
Type: Snacks
Hours: Daily, 5:30am-10pm
Description: This cafe and snack bar serves pastries, coffee/tea and wine.

All hours are subject to change.



BARS/NIGHTLIFE

Ottanta Bar
Located at Alfredo Restaurant in the lower lobby. Daily, 6pm-11pm.

I-Bar
In the main Lobby. Open Sun-Thu, noon-midnight; Fri-Sat, noon-2am.

Pool Bar
Located on the pool deck. Daily, 11pm-6:30pm.

El San Juan
With tons of great nightlife, El San Juan - a 5-minute walk from the Intercontinental San Juan - is one of the most vibrant pulse points of San Juan's nightlife.



BEACH

This luxury resort sits ocean front on 2 miles of white-sand beach on Isla Verde, San Juan's best beach.



POOLS

The resort features a large, free-form, lagoon-style pool with flowing waterfalls, a swim-up bar, secluded, tropical gardens and deck areas for sunbathing and swimming.



SPORTS/ACTIVITIES

Water

Available for an additional charge:

  • Snorkeling
  • Scuba
  • Deep-sea fishing

Land

  • Fitness
  • Hiking


INTERNET

Wireless Internet connection available for a fee.



SPA SERVICES

InterContinental San Juan has a full-service spa secluded away from the main hotel building.

  • Massages
  • Body treatments
  • Facials
  • Salon


WEDDING/HONEYMOON

InterContinental San Juan can arrange a ceremony on the boardwalk lined with palm trees and an ocean view, or at any of the other five outdoor locations that can be custom-tailored. Spa treatments, hair styling and makeup can also be arranged to make your day unforgettable.

Honeymoon Bonus
Honeymooners who present a recent marriage certificate may receive special discount, gifts or services.



CHILD CARE

The kid's club is currently closed for renovations.



ADDITIONAL INFORMATION

Location
5 minutes from San Juan International Airport. Old San Juan is just 15 minutes away.

Check-In/Check-Out
Check-in: 4pm, Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required for travel May 25-28, June 29-Jul 2, Nov 22-25, 2017.
A 3-night minimum stay is required for travel Jan 3-7, Feb 15-18, Mar 30-31, May 25-26, Nov 22-24, 2018.
A 4-night minimum stay is required for travel Dec 26, 2017-Dec 29, 2017 and Dec 22, 2018-Dec 29, 2018.

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools.

Facilities for Disabled
The hotel has 12 rooms that are handicapped accessible. Service animals are allowed.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 8/25 - 12/21
Starting at $529 was $1009
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
4 days, 3 nights
Travel Dates 7/8 - 8/17
Starting at $569 was $1149
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
6 days, 5 nights
Travel Dates 1/8 - 3/31
Starting at $1189 was $1599
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 7 days left to book!
6 days, 5 nights
Travel Dates 4/1 - 4/30
Starting at $1039 was $1499
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

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