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Iberostar Paraiso Maya

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $669 All-Inclusive
Info Customer Reviews Questions & Answers

Are you looking for a magical place to your 9-5? Well, set your sights upon the picturesque shores of Playa Paraiso at ... More

Customer Rating 87 Reviews
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
4.1
4.3 out of 5
"The all inclusive resort was great. The pools we're great and the beach was beautiful. The staff was friendly. I would recommend the resort to anyone." – Ilene
82 out of 98 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.2
Service
 
4.4
Beaches & Pools
 
4.6
Dining Options
 
3.9
Room Comfort
 
4.1
4.3 out of 5
"The all inclusive resort was great. The pools we're great and the beach was beautiful. The staff was friendly. I would recommend the resort to anyone." – Ilene
82 out of 98 (84%) customers would recommend this product to a friend.
dead roach on balcony consumed in mins by all the ants there as well. feeding the swans all the ponds at iberostar maya looked like this one, why are they not taken care of? Great Pools great time on the beach
All Customer Reviews
1-4 of 87 reviews. Sort by
August 11, 2016
Family vacation

Completely Awesome, beautiful beach, beautiful pools, great dining! Very family friendly! We had the time of our life! However, I don't recommend using dolphin discovery for swimming with dolphins. Not allowed to take pictures. You have to buy those at the end. Didn't get all the rides we paid for with the royal experience and the provided lunch was not good at all. Otherwise the resort, the staff, and the accommodations were awesome! Definitely coming back!

Family vacation Family vacation
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Kansas City MO
Age: 35-44
Travel: 3-6 trips/year

August 9, 2016
Can't wait to plan my next vacation

The all inclusive resort was great. The pools we're great and the beach was beautiful. The staff was friendly. I would recommend the resort to anyone.


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Los Angeles, CA
Age: 35-44
Travel: 1-2 trips/year

August 8, 2016
Wonderful experience

We have been to this resort twice and each time gets better. Great food and service was excellent. Place was very clean as well. Two issues I'd like to see addressed: getting chairs at the pool is an arduous task so get there early and place personal items on chair to reserve. Also, my daughter is younger than 14 so she was not able to use the gym, which was a bit frustrating. Overall wonderful time and will be heading back.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Rhode Island
Age: 45-54
Travel: 7+ trips/year

August 2, 2016
Loved this place!

Where do I begin???!! First of all.... I have stayed at quite a few all inclusives and non-all inclusives in the Caribbean and by far this was the best! As many have stated this property is huge! But.... The walking was so enjoyable with the beautiful landscaping, kimono dragons:-), occasional coati and a friendly cat (now and then). We went in July and knew it was going to be hot and humid so that didn't bother us. Occasionally we caught a ride on a cart when we were tired and at the front of the property-which was a little more difficult because there were 8 of us but we managed. Which brings me to the next topic .., Room: 6170... Right by the main pool ( where all the fun stuff happens) with waterfall/swim up bar...one building away from walkway to beach.. Far from lobby and shows at night. Breakfast, lunch was always available in restaurant right outside our building, so if we didn't feel like walking to another choice it was right there.Our room was large and always clean, beds comfortable, and fridge always stocked . Plenty of room for the 4 of us and had a nice pool view. Food: Italian Restaurant---good Seafood Restaurant----excellent Steakhouse---excellent Mexican Restaurant--- fair.....sorry to say but this was our least favorite Brazilian Rodisio---- excellent.....,I personally don't like to eat all that meat.but the men loved it. We didn't eat at the Japenese or French restaurants All the buffets had plenty of options and were great. Our "picky" kids ( aged 13-16) never went hungry and everyone had icecream at least once a day. Drinks: mixed drinks, drink of the day ... All good! ask for top shelf and tip the bartenders!! They will take care of you! Tip all your your servers for that matter!! You would at home right?? They really appreciate it! Gym:big deal for our group.. Worked out every day.., at the front of the property ....exercise within itself....but clean...quite a few machines ...plenty of different classes to take. Spa: great massage and beautiful facility. We wish we had taken more advantage of the use of sauna, whirlpool etc. that comes free of charge when you are a Maya guest. Beach: beautiful.. Only one day was there a little seaweed. Evening Shows.....good, not great...but I wasn't expecting much anyways. Magic show was the best! Tips: the coffee shop and cookies in the " Snake Bar" building were the best! If you want a chair of any kind get out there early! They are gone by 8:30. We did venture over for lunch at Paraiso Beach ( friends were staying at that property) to ck it out. No comparison...no air conditioning...selection of food poor...so glad we chose the Maya!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: New Jersey
Age: 45-54
Travel: 3-6 trips/year

Room Information

Iberostar Paraiso Maya features 432 elegant suites with balcony or terrace, situated in several beautiful Mexican-style buildings with a central courtyard. Each suite comes equipped with cable TV, air conditioning, ceiling fan, mini bar, coffee maker, telephone, alarm clock, in-room safe, iron and ironing board and a fully equipped bathroom.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Pool View
Hotel/Studio Unit Details

Junior Suite Superior
Hotel/Studio Unit Details

What's to Love

Lucy's Club offers fun and exciting activities to keep the kids occupied, while mom and dad enjoy a cocktail by the pool or a refreshing massage in the spa.

 

What We'd Change

While it's not a polar plunge, you'll definitely find the pools and lazy river a bit cooler than expected. When you need to dry off, let the glorious Mexican sun warm you up!

 

Why You Should Go

Iberostar Paraiso Maya All-Inclusive will have your whole family excited, worn-out and rejuvenated thanks to unlimited options for everyone that will make your stay in paradise unforgettable!

Available Amenities

  • Beach
  • Business Center ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Dive Shop
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Parasailing
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Game Room
  • 6 Restaurants
  • 5 Bars/Lounges
  • Theater
  • Elevators
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Free Parking
  • Beauty Salon ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Paraiso Maya

Carretera Chetumal - P. Juarez Km 309 Playacar

+52 984 877 2800

Hotel Description

Iberostar Paraiso Maya: Giving You a Taste of Paradise

Are you looking for a magical place to your 9-5? Well, set your sights upon the picturesque shores of Playa Paraiso at Iberostar Paraiso Maya Resort. Once you arrive at this breathtaking resort, you'll be greeted with warm, Mexican sunshine and a refreshing cocktail to toast the start of your all inclusive vacation in paradise! Once checked in, you can relax in the beautiful lobby bar, which is an exact replica of the Chichen Itza Pyramid. Even the furniture is pure art at this resort, each piece carved from wood, brass, bronze or limestone. From the large brass vases to the giant harp with seashell strings, this is a mystical world of grandeur.

Looking to make a big splash? You'll find all of your island-getaway needs at Iberostar Paraiso Maya with the five decadent pools, including one indoor that wind their way through the resort and then to the heavenly white sands of Playa Paraiso Beach. If the kids (or grown-ups) can't decide between the pool or beach, give 'em the best of both worlds at the Mayan palace-style wave pool (with a waterfall), or grab a tube and float along the lazy river.

Even thrill-seekers will find their fix at Iberostar Paraiso, as the resort offers tours of the nearby ruins, archery practice, cycling and even a shooting range to test your marksmanship. Or, if the island breeze finds you in need of some quiet time, drop the kids off at Lucy's Miniclub where they can craft their version of the resort's seashell harp while you relax at Sensations Spa. A dip in the exquisite Turkish or Roman Baths will revitalize you so much that you'll be dancing all night long.

When you need to get your grub on, Iberostar Paraiso participates in a "dine around" program, which means your taste buds get to tango in all the sister hotels' restaurants and bars for limitless all inclusive options to taste test the world with Japanese, Cajun, Mexican and Italian cuisines.

And what better after a day of fun than to retire to a private suite tucked amid lush green gardens? The Iberostar Paraiso Beach Riviera Maya's unique accommodations are in quaint buildings that replicate a charming Mexican village, creating the perfect respite with all the attractions of the resort's main grounds located just a short stroll away.

This hotel is All-Inclusive.
Features include:

  • Accommodations
  • All meals, including buffet, a la carte restaurants and snack bars
  • All beverages, including name brand liquors
  • Taxes and gratuities


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Tapatio
Type: Mexico
Hours: Daily, 6pm-10pm
Description: Serving Mexican dishes prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

L'Etoile Restaurant
Type: French
Hours: Daily, 6:30pm-10pm
Description: Gourmet French cuisine served a la carte for guests ages 12 and older. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Geisha
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: A la carte Japanese dining with 5 teppanyaki grills. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Marina
Type: Seafood
Hours: Breakfast - daily, 7am-11:45am; Lunch - daily, noon-4:30pm; Dinner - daily, 6:30pm-10pm
Description: Continental a la carte breakfast, lunch and dinner in a relaxed setting.

El Rancho Steakhouse
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Serving grilled steaks prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Pagoda
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Excellent international cuisine served at the hotel's huge buffet .
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

Guests have access to all bars and restaurants at the sister hotels:

  • Iberostar Paraiso Lindo
  • Iberostar Paraiso del Mar
  • Iberostar Paraiso Beach

All hours are subject to change.



BARS/NIGHTLIFE

Bar Theatre Fumoir
Theater bar. Daily, 5pm-midnight

Lobby Bar
Provide refreshing drinks for the pool area. Daily, 10am-6pm.

Las Rocas Pool Bar
Pool bar. Daily, 10am-6pm.

Las Olas Pool Bar
Pool bar. Daily, 10am-6pm.

El Mirador
Daily, 5pm-1am.



BEACH

Iberostar Paraiso Maya is located directly on the fine-sand beach of Playa Paraiso in Mexico's Riviera Maya with direct access to the beach from the outdoor pool.

POOLS

Iberostar Paraiso Maya boasts 5 pools, including a lazy river and a unique wave pool.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Aqua gym
  • Scuba clinic

Available for an additional charge:

  • Parasailing
  • Banana boat
  • Boating, diving and snorkeling excursions
  • Jetskiing

Land

  • Aerobics
  • Shooting
  • Archery
  • Basketball
  • Table tennis
  • Tennis
  • Cycling
  • Beach volleyball
  • Billiards
  • Boccia
  • Football
  • Gymnastics

Golf
Golf is available at the nearby Iberostar Playa Paraiso Golf Club for an additional charge.



INTERNET

Free wireless Internet access is available in the hotel lobby.

SPA SERVICES

Iberostar Paraiso Maya's modern spa offers several amenities while also serving healthy drinks. Features include:
  • Massages
  • Treatments
  • Jacuzzi
  • Turkish bath
  • Hairdressing service
  • Sauna
  • Foot bath
  • Rain shower
  • Roman baths
  • Temascal steam baths


WEDDING/HONEYMOON

The resort provides services for weddings, vow renewals, honeymoons and wedding receptions. A wedding planner is also available at the resort. For more information, please contact the resort directly.

CHILD CARE

Lucy's Club features supervised activities for children ages 4-12. Including:
  • Drawing
  • Reading
  • Watching films
  • Family-friendly entertainment in the theater


ADDITIONAL INFORMATION

Location
Iberostar Paraiso Maya is located between Cancun and Playa del Carmen, and less than 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 3-night minimum stay is required.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Junior Suite
  • Travel: August 14 - October 31
  • Sale Extended to October 24
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5 days, 4 nights
Travel Dates 8/29 - 10/31
Starting at $669 was $1059
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
6 days, 5 nights
Travel Dates 11/2 - 12/22
Starting at $799 was $1129
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only one day left to book!
5 days, 4 nights
Travel Dates 1/1 - 4/15
Starting at $929 was $1299
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

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