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Iberostar Paraiso Maya

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $699 All-Inclusive
Info Customer Reviews Questions & Answers

Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling bl ... More

Customer Rating 107 Reviews
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.2
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
104 out of 121 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.5
Beaches & Pools
 
4.6
Dining Options
 
4.0
Room Comfort
 
4.2
4.4 out of 5
"The vacation started off as though it was going to be the trip from down below, because of the airlines leaving late missing our connecting flight. We were suppose to arrive at 11:30 am, but did not ar..." – kar718
104 out of 121 (86%) customers would recommend this product to a friend.
dead roach on balcony consumed in mins by all the ants there as well. Great Pools all the ponds at iberostar maya looked like this one, why are they not taken care of? great time on the beach feeding the swans
All Customer Reviews
1-4 of 107 reviews. Sort by
March 16, 2017
Too large

We just completed a 5 day stay. This resort is beautiful, but it's just too big!! It's a long walk to anything from the rooms. They do have golf carts but sometimes they can take longer than I wanted to wait. According to my phone step tracker I walked 16 miles while I was there. The food is typical of all inclusive food, not great but edible. The staff was friendly and helpful. The resort was very clean. If you want to go into Playa del Carmen for anything it's a $50 cab fee ( there were 5 of us though so we required a larger vehicle). All in all I would probably not pick this resort again but only because I prefer smaller resorts.


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Overall Rating: 3
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Kansas City
Age: 45-54
Travel: 1-2 trips/year

March 5, 2017
Wonderful experience

First of all the people were exceptional!! They were caring, friendly and would do anything to help us. The property is amazing!! The pools are wonderful- there are not enough chairs for everyone. They need to add more lounge chairs - not only at the pool site but down at the beach as well Food was very good actually the buffets were just as good as the sit downs. We ate at the Japanese, Steak House, Seafood and Mexican Suggestions: there were only two pool tables at the Maya the suggestion is to have a game room with not only pool tables but video games for the children and adults The gym we did not utilize because we just felt it was too far away it should be actually on the facility rather than have to walk over to the spa to use the gym The entertainment at night was horrible the only good night was when there was a magician. The other nights it was horrible we did miss the Mexican show on Saturday night but other than that there was none that were worth staying for We did one excursion to Tulum. It was the morning at the ruins and then the afternoon a snorkeling excursion with a supposedly wonderful lunch that was quite a disappointment I would not suggest doing a full day just do the ruins Overall I would stay here again anytime it was a wonderful experience and we stayed seven nights Can't wait to return


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: New Jersey
Age: Over 65
Travel: 1-2 trips/year

March 2, 2017
Great place for kids and adults

second trip here and it was great. Excellent kids club for our son who is 7, loves it. Great pool scene and awesome beach. good food, and the rooms are very nice. And the people working on the resort were a major reason we returned, they are unbelievable and so great to get to know. We are considering trip #3 for next year already.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Portland, Maine
Age: 35-44
Travel: 1-2 trips/year

February 12, 2017
You Will Love Iberostar Paraiso Maya

I would definitely go back to Iberostar Paraiso Maya. This was our 3rd vacation to a Caribbean all inclusive. The rooms were the nicest by far. All of the staff was polite, professional and helpful. The food was good and there is a great liqueur selection. The common areas and pools are beautiful and in great shape. Finally, the beach is exactly what you want in the Caribbean - clear blue/green water with soft white sand.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia
Age: 45-54
Travel: 1-2 trips/year

Room Information

Iberostar Paraiso Maya features 432 elegant suites with balcony or terrace, situated in several beautiful Mexican-style buildings with a central courtyard. Each suite comes equipped with cable TV, air conditioning, ceiling fan, mini bar, coffee maker, telephone, alarm clock, in-room safe, iron and ironing board and a fully equipped bathroom.

Room Details

Junior Suite
Hotel/Studio Unit Details

Junior Suite Pool View
Hotel/Studio Unit Details

Junior Suite Superior
Hotel/Studio Unit Details

What's to Love

The beachy shores are very wide and deep with soft white sands and bright blue water.

Service is impeccable. It�?™s the reason this resort continues to welcome repeat customers.

Martinis at the �??Snake Bar�?? are delish.

Each piece of furniture at the resort is a work of art �?" handcrafted with Mayan touches.

 

What We'd Change

While it's not a polar plunge, you'll definitely find the pools and lazy river a bit cooler than expected. When you need to dry off, let the glorious Mexican sun warm you up!

 

Why You Should Go

You�?™re a short 30 minutes from the airport. Fruity cocktails are waiting for you.

Lush landscaping with lots of different wildlife �?" cats, iguanas, cote and deer.

Start off your day with water aerobics, tennis, golf or one of the classes at the gym.

Pamper yourself at Sensations Spa �?" the splurge is worth it.

Available Amenities

  • Beach
  • Business Center ($)
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Dive Shop
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Nightly Entertainment
  • Parasailing
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Tennis Court(s)
  • 24 Hour All-Inclusive
  • Medical Services ($)
  • Game Room
  • 6 Restaurants
  • 5 Bars/Lounges
  • Theater
  • Elevators
  • Catamarans
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Free Parking
  • Beauty Salon ($)
  • Babysitting Services ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Mayan Ruins
  • Medical Facilities
  • Nightlife
  • Parasailing
  • Snorkeling
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Paraiso Maya

Carretera Chetumal - P. Juarez Km 309 Playacar

+52 984 877 2800

Hotel Description

Iberostar Paraiso Maya: Vacation In Paradise

Time to savor all that warm, Mexican sunshine and hit the pools and beach with a fun, chilly cocktail. With sparkling blue pools and a prime beachfront location, this all-inclusive oasis will win you over the moment you arrive. The warm, welcoming staff makes vacationing a breeze. The concierge in your building will help you with restaurant and spa reservations, as well as navigating your way through the resort. All you need to do is plan on having the best beachy time. You can do that, right?

DINING

Feast on a variety of cuisines - everything from French to Japanese, to authentic Mexican dishes. Of course, noshing on guac for an anytime snack is muy bueno. And, the omelet bar and made-to-order mimosas are a great way to jumpstart your day. Reservations are required at the a la carte dinners, but good news - each building has its own concierge to help you schedule dinners. For those wanting to stay in, 24-hour room service is available.

El Tapatio
Type: Mexico
Hours: Daily, 6pm-10pm
Description: Serving Mexican dishes prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

L'Etoile Restaurant
Type: French
Hours: Daily, 6:30pm-10pm
Description: Gourmet French cuisine served a la carte for guests ages 12 and older. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Geisha
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: A la carte Japanese dining with 5 teppanyaki grills. Reservations are required.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Marina
Type: Seafood
Hours: Breakfast - daily, 7am-11:45am; Lunch - daily, noon-4:30pm; Dinner - daily, 6:30pm-10pm
Description: Continental a la carte breakfast, lunch and dinner in a relaxed setting.

El Rancho Steakhouse
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: Serving grilled steaks prepared with high quality ingredients.
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

La Pagoda
Type:
International
Hours: Breakfast - daily, 7am-10am; Lunch - daily, 1pm-3pm; Dinner - daily, 6:30pm-10pm
Description: Excellent international cuisine served at the hotel's huge buffet .
Dress code: Elegant casual. Long trousers, shirts with sleeves and closed-toe shoes are required for men.

Guests have access to all bars and restaurants at the sister hotels:

  • Iberostar Paraiso Lindo
  • Iberostar Paraiso del Mar
  • Iberostar Paraiso Beach

All hours are subject to change.



BARS/NIGHTLIFE

The bartenders are always on tap to mix up your favorite cocktail of choice. Salud.

Bar Theatre Fumoir
Theater bar. Daily, 5pm-midnight

Lobby Bar
Provide refreshing drinks for the pool area. Daily, 10am-6pm.

Las Rocas Pool Bar
Pool bar. Daily, 10am-6pm.

Las Olas Pool Bar
Pool bar. Daily, 10am-6pm.

El Mirador
Daily, 5pm-1am.



BEACHES AND POOLS

These beachy shores are just what you dreamed of - white, soft sands and blue, sparkling, waters for miles. Playa Paraiso in Mexico's Riviera Maya is stunning. Just a few sandy steps away through lush, natural vegetation, you'll find the glistening pools. The kids will love their own pool and their very own water park. You'll love floating down the lazy river. Palapas, lounge chairs and beach towels are easy to find.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Aqua gym
  • Scuba clinic

Available for an additional charge:

  • Parasailing
  • Banana boat
  • Boating, diving and snorkeling excursions
  • Jetskiing

Land

  • Aerobics
  • Shooting
  • Archery
  • Basketball
  • Table tennis
  • Tennis
  • Cycling
  • Beach volleyball
  • Billiards
  • Boccia
  • Football
  • Gymnastics

Golf
Golf is available at the nearby Iberostar Playa Paraiso Golf Club for an additional charge.



INTERNET

Free wireless Internet access is available in the hotel lobby.

SPA SERVICES

Iberostar Paraiso Maya's modern spa offers several amenities while also serving healthy drinks. Features include:
  • Massages
  • Treatments
  • Jacuzzi
  • Turkish bath
  • Hairdressing service
  • Sauna
  • Foot bath
  • Rain shower
  • Roman baths
  • Temascal steam baths


WEDDING/HONEYMOON

The resort provides services for weddings, vow renewals, honeymoons and wedding receptions. A wedding planner is also available at the resort. For more information, please contact the resort directly.

CHILD CARE

Lucy's Club features supervised activities for children ages 4-12. Including:
  • Drawing
  • Reading
  • Watching films
  • Family-friendly entertainment in the theater


ADDITIONAL INFORMATION

Location
Iberostar Paraiso Maya is located between Cancun and Playa del Carmen, and less than 30 minutes from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Minimum Stay
A 3-night minimum stay is required.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 3/22 - 4/15
Starting at $699 was $1169
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 4/16 - 6/17
Starting at $809 was $1159
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
5 days, 4 nights
Travel Dates 6/18 - 8/12
Starting at $879 was $1259
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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6 days, 5 nights
Travel Dates 8/13 - 10/31
Starting at $789 was $1289
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Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts