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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $959 All-Inclusive
Info Customer Reviews Questions & Answers

Accept no substitutes, and treat yourself and your sweetie to the definition of "adult-only" at the all-inclusive Ibero ... More

Customer Rating 97 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.8
4.8 out of 5
"I love this hotel. Alot of the same staff every time I go. Very nice people very accomidating. All the travel sites review this palce as new. It's not. It needs alittle paint & touch ups. Nice beach." – Granda
103 out of 112 (92%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.4
Room Comfort
 
4.8
4.8 out of 5
"I love this hotel. Alot of the same staff every time I go. Very nice people very accomidating. All the travel sites review this palce as new. It's not. It needs alittle paint & touch ups. Nice beach." – Granda
103 out of 112 (92%) customers would recommend this product to a friend.
Main Pool Area Chichen Itza Anniversary Bed Carribean blue water Beach View from our room view from one of the resturants View from our room
All Customer Reviews
1-4 of 97 reviews. Sort by
September 18, 2016
Iberostar Grand Hotel Paraiso: The best!

We have never stayed at a better resort...after 40 years of travel! 1. Service: always asking you are you all right? Can I get you anything? True story. I am walking in the halls and I had a cough. Out of nowhere comes a Butler with a cough Drop. Hard to believe! 2. Beauty: the Lobby, the Halls, the Atrium, the Pools, the restaurants....all beyond beautiful! 3. Food: Tony's Surf & Turf not so good one night but everything else...amazing! Lunch: I had 4 Lobster tails every day! 4. Drinks: crazy great; all name brand booze, make anything you ask for but why bother; the menu's of selections; endless! 5, Rooms: cleaned 2-3x's per day; always fresh towels, filling mini bar. 6. Butlers: did not use. Unpack for me? Where is that shirt? Pack for me...my dirty clothes? Roses cooking in hot Jacuzzi water; not my thing. 7. Shows: the Theater is state of the art and LIVE music. Jamaica Iberostar Grand had pre-recorded tracks. Cons: 1. They play American Music at the pool. I want to feel like I am in Mexico; not the States...restaurants too. Spoke to Management and they said they will fix that. 2. Restaurants and halls too warm. Even waiters sweating. This must change. Who wants to sweat after all day in the sun? Not enough to ruin a perfect vacation. We loved it! and Cheap Caribbean did a great job! They are the best!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 55-64
Travel: 1-2 trips/year

September 5, 2016
A+

Amazing staff & food. Really enjoyed the restaurants and friendly staff during our stay. They treated us like family and didn't back down from anything I requested. I wouldn't recommend anywhere but the Grand Paraiso!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Guthrie, OK
Age: 25-34
Travel: 1-2 trips/year

September 4, 2016
Luxury hotel with great food options

We spent 6 days at the Grand and love every minute of it except for the sit down dinner reservation process. Right after check in I went to make reservations for dinner at the restaurants and found the process annoying.cumbersome. Within 1 hour of my arrival at the hotel how can Most of the early dinner slots (6:30-8:30 pm) for the rest of our stay were not available? We have to take the 9:00 pm slots or make reservation at the sister's properties while the resort was not crowded. This is something we hope the resort takes under consideration and fix for future or returning customers. Now with that being said, the buffet was so great that we ended up canceling 2 out of the 4 dinner reservations. I think the buffet is really the highlight of the resort with good options and quality food for breakfast and dinner. We are not big drinkers but could tell that the liquor was not watered down unlike many places you find in Cancun. The salt water, the cabanas and lounge chairs are great along with the services. We love the juice bar next to the fitness center and the indoor pool. The beach in front of the resort is a bit rocky but There is an area to the left hand side where we saw people swimming. Most likely we will come back and hopefully will have a better experience with the dinner reservation!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Houston, Texas
Age: 55-64
Travel: 3-6 trips/year

September 2, 2016
Extreme Luxury

From the minute you walk into the lobby until the second you get into the van taking you back to the airport, everything was FIRST CLASS. There is not one thing more they can do you you. The butler will draw you a bubble bath, the room was immaculate and maintained, the wait staff was friendly and very attentive, the pools are beautiful and clean. I couldn't tell you if they would be quick to fix a problem because they go out of their way to make sure there were no problems. We loved it here so much we are going back next summer!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Clifton, NJ
Age: 35-44
Travel: 1-2 trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite
Hotel/Studio Unit Details

Suite Pool View
Hotel/Studio Unit Details

Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

The adult-only Iberostar Grand Hotel features lavish Roman architecture and live nightly performances that are performed in the on-site, miniature replica of the Roman Coliseum. How cool is that?

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

Iberostar Grand Hotel Paraiso has unabashedly committed to the art of adult-only sophistication. From the design to the amenities, guests experience a truly elegant escape amid lavish luxury.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Escape to All-Inclusive Adult-Only Luxury

Accept no substitutes, and treat yourself and your sweetie to the definition of "adult-only" at the all-inclusive Iberostar Grand Hotel Paraiso on the Mayan Riviera. Merging traditional Roman architecture with a private shoreline of white sands and rolling, blue-green surf, Iberostar Grand Hotel Paraiso has created a Rome-like holiday even Audrey Hepburn could appreciate. This all-suite, adult-only resort, the first in Iberostar's history, consists of 310 suites and 10 villas, and is adorned with elaborate, intricately designed staircases surrounded by lush-garden landscapes.

Iberostar Grand Hotel Paraiso takes its adult-only commitment seriously, by offering things like the cigar bar, Esplendido Fumoir, where the noise is minimal and conversation is king. Guests enjoy a warm, welcoming atmosphere, amidst an extensive selection of all inclusive, premium liquors and finely rolled stogies. Iberostar Grand Paraiso continues the scintillating sophistication with nightly variety shows, a lively blend of comedy and dance, under the inlaid arches of a miniature replica of Rome's famed Coliseum. To fully unwind, take advantage of the 24-hour room service, concierge services and swim-up bar.

And what is elegance without tasteful precision, amid a variety of options for fine dining? Featuring an impressive roster of six, all-inclusive restaurants, guests of the hotel can opt for the gourmet stylings of international fare at L'Altier, no-holds-barred surf and turf at Toni's or the robust flavors of delectable Italian fare at Venecia.

Golf lovers find heaven in the all-inclusive Iberostar Playa Paraiso Golf Club, where guests staying for three or four nights receive a free round of 18 holes, and guests staying for five nights or more can double that perk. Indulge in a little friendly one-on-one competition at the archery range, take the lead in a series of dance lessons, or learn something new together with the in-pool scuba clinic. Whatever your fancy, there's no shortage of options at this elegant example of Caribbean sophistication.

This hotel is All-Inclusive.
Features include:

  • All meals, including snacks and room service
  • All beverages, including national and international drinks
  • Daily activities, sports and dance lessons
  • Non-motorized water sports
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venecia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACH

Iberostar Grand Hotel Paraiso is set on the white sand beach of Playa Paraiso in the Mayan Riviera.

POOLS

Iberostar Grand Hotel Paraiso features three pools. The main pool is a saltwater cenote pool with a swim-up bar, La Sirenta, and four Jacuzzis. The resort also offers a quiet pool and a heated indoor/outdoor pool, with a retractable roof at the spa.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:
A 5-night minimum stay is required for travel Apr 21-Oct 31, 2016.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
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Starting at $959 was $1289
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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