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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
3 Nights with Air from $999 All-Inclusive
Info Customer Reviews Questions & Answers

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 121 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
131 out of 140 (94%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
131 out of 140 (94%) customers would recommend this product to a friend.
Anniversary Bed View from our room View from our room Main Pool Area view from one of the resturants Chichen Itza Carribean blue water Beach
All Customer Reviews
1-4 of 121 reviews. Sort by
July 5, 2017
Great trip

The staff is amazing at The Grand. We had a great time and would recommend this resort.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Cincinnati, OH
Age: 45-54
Travel: 1-2 trips/year

July 5, 2017
Great Place, Great Staff

The food was excellent, the beverages top shelf. Can't say enough about the Star friends, waiters, waitresses and bartenders. Can't say too much about the butler. Never saw him. Concierge was good, not great. I would not do the Privilege Club sale presentation....after all, you are on vacation. Why spend hours on that when you can sail, sit at the pool bar or lay in the sun. Overall, I would recommend to couples or a friends vacation.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Lake Park, FL
Age: 55-64
Travel: 1-2 trips/year

July 3, 2017
Viva

Great place beach is wonderful although you have to walk maybe 2 mins to the left to swim, pool is warm staff is very attentive, only thing I would want different is stronger ac it was hot while sleeping

Viva
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
4.0
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From: Pennsylvania
Age: 35-44
Travel: 1-2 trips/year

July 3, 2017
Not a smooth checkin

We we arrived at the Iberostar Grand Paraiso they did not have me in a ocean front room that I had paid for. They had the other party that I was with wait at the bar while I was checked. They were going to get a private check-in because they had an ocean front room. The lady at the front desk asked me if I wanted to upgrade to an ocean front room to be in the same building as my friends. I showed her my confirmation papers from CheapCaribbean but in order for me to have an ocean front room I had to give them my credit card. The situation was resolved the next day but I was still a little upset at the whole situation. I showed my paperwork and the lady that checked me in did not seem to believe that I had purchased an ocean front room that was plainly stated on the confirmation papers. The butler never did contact me while I was staying their. Other than the check-in problems, the place was amazing. I was their with my daughter and a friend that had just lost her husband to the horrible disease ALS and her daughter, just to relax. We all LOVED the place. The food was amazing, however, we were their for four nights and could not make a reservation at a restaurant. We were told that guests make their reservations before they arrive. Eder, with entertainment, did get us a reservation to Surf&Turf. They do have the best food from any resort I have stayed at. The staff was by far the best I have ever had. I gave it a average just because we could not make reservations. The resort was great. The staff the best I think I have seen, but because of the price I don't know if I would return.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Oklahoma
Age: 45-54
Travel: 1-2 trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite
Hotel/Studio Unit Details

Suite Pool View
Hotel/Studio Unit Details

Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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4 days, 3 nights
Travel Dates 7/27 - 8/12
Starting at $999 was $1349
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!
5 days, 4 nights
Travel Dates 8/13 - 12/25
Starting at $999 was $1399
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 10 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 1/31
Starting at $1249 was $1679
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 2/1 - 4/7
Starting at $1419 was $1889
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 4/8 - 4/29
Starting at $1319 was $1759
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