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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $989 All-Inclusive
Info Customer Reviews Questions & Answers

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 108 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
115 out of 124 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.8
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
115 out of 124 (93%) customers would recommend this product to a friend.
Anniversary Bed View from our room View from our room Main Pool Area view from one of the resturants Chichen Itza Carribean blue water Beach
All Customer Reviews
1-4 of 108 reviews. Sort by
March 2, 2017
Relax with Great Service

Our 5 night stay went by too fast. Service is excellent at this resort. Great for couples wanting a relaxing getaway. PROs: My husband and his friend enjoyed the golf course. Service is excellent by the salt water pool. Most a la carte restaurants are good; we enjoyed the Gourmet (French) the most. Duck confit, breaded brie cheese, and a rack of lamb served mid-rare were excellent choices. The saltwater pool is refreshing and the entertainment team provides fun pool-side games. CONs: The beach was extremely windy in February. We didn't enjoy relaxing there due to being buffeted by the wind. We opted to relax by the pool instead where there was more shelter. The pool water can be a bit chilly on cloudy days, but is refreshing if the sun is out. If you are a seasoned all-inclusive guest, you will appreciate the selection and variety at the restaurants. We ordered room service one time, and it was delivered within 20 minutes. Make reservations for the a la cart restaurants early -- they fill up quickly. Enjoy!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Philadelphia, PA
Age: 35-44
Travel: 1-2 trips/year

February 22, 2017
Top Notch

Wife and I spent a week in February, 2017. First time visitors to this resort, but have been to over a dozen all-inclusives in MX/Caribbean. The Iberostar Grand Hotel Paraiso was best ever, hands down. Beautiful resort, outstanding food, and the most helpful/friendly/accommodating/cheerful staff you could ask for. The a la carte restaurants were very good, but buffets were incredible and we really enjoyed them more. No problem finding lounge chairs on beach. Could not have been a more enjoyable time.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Ohio
Age: 45-54
Travel: 1-2 trips/year

February 19, 2017
First All-Inclusive

Definitely was well worth it, a beautiful resort. A good part of beach rocky, but there were a number of good areas that were mostly rock-free and allowed for good wave riding, when waves right and easy swim, when not. I am more beach-oriented than pool, but pools were excellent. Covered beach sitting areas were abundant, despite the ever-present early morning phantom towel and sandals on chair folks, who stake out their spot three hours before actually use. Similar at pool area. Not as bad as other resorts and I just remove their stuff. Be nice if resort had policy against this practice, as some do. Staff fantastic, all staff. If want fitness facility, two very adequate ones. Restaurant and buffet food was extremely good. Alcoholic drinks very nice, though in bar area, not restaurants, I never felt that I was getting the top shelf alcohol that was ordering. Also, wine selection adequate but far from special. Think could do better with their mainstay wines. Staff very accommodating in trying to fine an acceptable one.


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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Wisconsin
Age: Over 65
Travel: 3-6 trips/year

February 11, 2017
Iberostar grand playa paraiso

Very nice attentive service Several nice restaurant option A couple were mediocre Would come back


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
User Image

From: Dallas
Age: Over 65
Travel: 3-6 trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite
Hotel/Studio Unit Details

Suite Pool View
Hotel/Studio Unit Details

Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 8/13 - 10/31
Starting at $989 was $1339
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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