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Iberostar Grand Hotel Paraiso

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $1,009 All-Inclusive
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Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and thi ... More

Customer Rating 116 Reviews
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
125 out of 134 (93%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.6
Service
 
4.8
Beaches & Pools
 
4.7
Dining Options
 
4.5
Room Comfort
 
4.8
4.8 out of 5
"THE IBEROSTAR GRAND PARAISO IS SUPERB. WE HAVE VISITED THE GRAND SINCE IT OPENED (5 YEARS AGO) AND THE OTHER IBEROSTAR ESTABLISHMENTS IN CANCUN FOR MANY YEARS PRIOR. THE GRAND KEEPS GETTING BETTER AND ..." – STANP
125 out of 134 (93%) customers would recommend this product to a friend.
Anniversary Bed View from our room View from our room Main Pool Area view from one of the resturants Chichen Itza Carribean blue water Beach
All Customer Reviews
1-4 of 116 reviews. Sort by
June 16, 2017
Exceeds our expectations every time

This was our 4th visit to Iberostar Grand Paraiso, and 5th visit to the Iberostar Grand chain. (we stayed at Bavaro Grand last year, which wasn't quite up to the same quality standard as this one; but still very nice) We visited for our 20th anniversary last week, and opted for the upgrade to Ocean Front (building 71, third floor) The butler staff (Francesco) was among the best of all our visits, and we had special gifts waiting just about every day. (full bottles of our favorite, cheese and cracker plate, fruit basket, champagne, drawn jacuzzi, etc) We were pleased to see that the star friends (activity staff) has grown to 8 members, and that they are giving them more time off. Luis, Leslie, Santiago, Andy, and the others were always there with a smile and lots of energy. Mirna and Maya were also always there with a smile and a refreshment of drinks, in the pool area. All of these folks made our 20th memorable. The facilities were recently updated in a big way, to fix some leaks that were previously in the main building's roof. I noticed new carpeting throughout, and fresh paint. A new ocean front bar, food, and dining area was recently added - ideal for lunch. Just about all of the restaurants have updated menus, and the changes are all for the better. Tuna TarTar with strawberries and Chocolate Beef Cheeks were both amazing. Olivia was always at the morning buffet with a smile to make our omelettes, and to check up to make sure dinner was to everyone's satisfaction. This resort is truly one of the best, and highly recommended. Cheap Caribbean has always come through for us, and we have booked our last 3 or 4 trips directly through Tom LaBrune at CC. When ready, we just email him and he finds us the best deal.

Exceeds our expectations every time Exceeds our expectations every time
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Overall Rating: 5
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Rhode Island
Age: 45-54
Travel: 3-6 trips/year

June 15, 2017
My Expectations were high and they were exceeded

First class all the way. My wife and I have been to many resorts in the past couple of years but this place is definitely the best. I HAVE NEVER been to an all inclusive resort with SUCH GREAT FOOD!!!!!! it was amazing every restaurant and buffet.. The staff is so accommodating and so friendly, they truly work very hard to make your trip wonderful. The views and attention to detail staff food drinks pools and the whole experience was honestly the best and i will most definitely go back and recommend anyone who is looking for a great 5 star resort to visit!!!!!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Charleston, sc
Age: 25-34
Travel: 1-2 trips/year

June 15, 2017
Absolutely Perfect Vacation!

We were just there from May 28-June 4, 2017. This was my and my girlfriend's first time in Riviera Maya and at this resort. It will not be our last, though. Next time, we hope to return with a group of friends. What a wonderful experience! We cannot say enough good things about this resort and the staff. This is a 5-star resort that has it all! The resort is spotless and impeccably maintained. The staff from the concierge, to bartenders, to entertainment, to housekeeping, and on and on are the nicest, most helpful people. It was a pleasure to get to know them during our time there. There is so much to do right on the property. GREAT live shows every night in a beautiful theatre, games and activities all day long at the main pool, a spa, the beach is steps away from the resort, there's a shopping center/market in close proximity, a night club, you can use the other five (5) Iberostar resorts on the same grounds/community, a beautiful golf course, eat and eat and drink and drink until your heart and stomach are content, and on and on. The food was very good and always countless options. Be sure to make reservations for the gourmet restaurants as soon as you arrive. Our favorites were the surf & turf and hibachi. We would like to mention certain staff by name as they were exceptional and deserve recognition. Most of them were part of the entertainment and activities staff: Andy, Viviana, Leslie, Santiago, Luis---A++++ for each of them. Great personalities, always smiling, and very engaging. We really enjoyed meeting them and hope they will still be at the Gran Paraiso when we return some day. Selena and Alex, part of the greeting/appt staff,--very helpful and again very accommodating. Gustavo, a bartender at the lobby bar---what a NICE and polite gentleman---we sat and talked to him for hours the night before we departed---great bartender and again, very accommodating. Really, everyone we encountered was extra nice, competent, and went beyond to provide for a wonderful time! We felt like a king and queen! A huge thank you to the owner(s) of this resort. And, congratulations on your amazing staff and the way you maintain your properties. You have much to be proud of and I am sure that is why people return time after time. Be sure to vacation at this resort some time in your life. I promise you will not be disappointed.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Staten Island, NY
Age: 45-54
Travel: 1-2 trips/year

June 4, 2017
Best of everything!

My husband and I just returned from a week long stay at the Grand Parisio and we would definitely do it again. The resort is beautiful and immaculate! The staff do everything they can to make sure you have everything you need! The rooms are spacious and include butler service. The pools are never crowded and you can always get a cabana. Food is always available, wether you want to do a specialty restaurant, the buffet or 24 hour room service! The drinks are always flowing and you can get whatever you want 24 hours a day! The resort is an adult only resort which definitely adds to the relaxing atmosphere! We would highly recommend this resort and definitely plan on returning!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Medford, ma
Age: 55-64
Travel: 1-2 trips/year

Room Information

Iberostar Grand Hotel Paraiso features 310 suites equipped with a dining area and a fully furnished sitting room with comfortable sofa, a balcony or terrace, and even a hammock or swing. Suites also feature a cable TV, DVD player, CD clock/radio, safety box, telephone, iPod/MP3 docking station, marble bathrooms, Jacuzzi, Gilchrist & Soames amenities, mini bar and so much more.

Room Details

Suite
Hotel/Studio Unit Details

Suite Pool View
Hotel/Studio Unit Details

Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

All-inclusive, adults-only luxury resort where you'll vacay in sunny style.

The pristine shores with silky, soft sands and breathtakingly blue waters.

Posh lounge chairs surround the pools and the beach. No better place for a fruity cocktail.

Service is impeccable. It's the reason this resort continues to welcome repeat customers.

 

What We'd Change

Iberostar Grand Hotel Paraiso is massive and can involve a good deal of walking. But the restaurants and bars are excellent benchmarks, so you can kick back and recharge your trekking power.

 

Why You Should Go

You're a short 30 minutes from the airport. Cocktails with beach views await you.

Lush landscaping and interior gardens create a soothing oasis throughout the resort.

You can start off your day with water aerobics, tennis lessons, or a stroll down the beach.

The stress-smashing Spa is where you must splurge on a massage, facial or both.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Concierge Services
  • Conference Facilities ($)
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Internet Access ($)
  • Swimming Pool(s)
  • Tennis Court(s)
  • Scuba Diving ($)
  • Aerobics
  • 24 Hour All-Inclusive
  • Steam Room
  • Archery
  • Basketball
  • Dance Classes
  • Medical Services ($)
  • Jet Skis ($)
  • Parasailing ($)
  • Water Skiing ($)
  • Water Polo
  • Ping Pong
  • Billiards
  • Scuba Lessons
  • 6 Restaurants
  • 5 Bars/Lounges
  • Darts
  • Nightclub
  • Shopping
  • Theater
  • Elevators
  • Audio-Visual Equipment ($)
  • Spa ($)
  • Catamarans
  • Golf (included)
  • Handicap Room Available
  • Wedding Services ($)
  • Sailing ($)
  • Windsurfing ($)
  • Honeymoon Packages ($)
  • Free Parking
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Evening Entertainment
  • Swim-Up Bar
  • Dive Shop ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Jet Ski Rentals
  • Motor Boat Rentals
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Iberostar Grand Hotel Paraiso

Carreterra Chetumal, Puerto Juarez, KIM 309

+52 98 48 77 28 00 Ext 8500

Hotel Description

Iberostar Grand Hotel Paraiso: Adults-Only Escape Haven Luxury

Watching the sunset off these shores is one of our favorite ways to unwind after a full day in the sand 'n surf, and this beach is a posh spot for all sun worshippers. You can gaze upon the swim-friendly shores from the resort's infinity pool - the view is more than perfect. Your cocktail never tasted so refreshing under this Mexican sky. But, what's really going to win your heart - the welcoming staff will go above and beyond to create a vacay worthy of repeating year after year.

DINING

Nosh on a variety of delicious cuisines - everything from Italian, Japanese, freshly prepared seafood to a buffet filled with all kinds of international flavors. As a special perk to you - your concierge will help you make dinner reservations. Sweet.

L'Atelier
Type: Gourmet
Hours: Daily, 6:30pm-10pm
Description: Serves local and international gourmet cuisine, with beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Bella Vista Beach Restaurant
Type: Buffet
Hours: Daily, 7am-3pm
Description: Serves a full breakfast buffet and lunch with beautiful beach views.

La Brisa
Type: Buffet
Hours: Daily, 11am-5pm
Description: Adjacent to Bella Vista, La Brisa serves snacks and a buffet lunch by the beach.
Dress code: Casual

Haiku
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Japanese dishes, including sushi and teppanyaki served a la carte. Beach and pool views.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Toni's
Type: International
Hours: Daily, 6:30pm-10pm
Description: Surf and turf, grilled and barbecued. A la carte.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

Venezia
Type: Italian
Hours: Daily, 6:30pm-10pm
Description: Italian dishes including pasta and rice dishes, traditional starters and pizzas.
Dress code: Casual elegance. Gentlemen are requested to wear long pants and a collared shirt.

All hours are subject to change.



BARS/NIGHTLIFE

You'll find five bars throughout the resort where you can sip and savor your cocktail of choice. Salud.

Coliseo
Theater and theater bar. Daily, 9pm-11pm.

Esplendido Fumoir
Cigar bar. Daily, 6pm-1am.

El Mirador
Lobby bar. Daily, 9am-1am.

Fruit Bar
Music Bar. Daily, 8am-8pm.

Aqua Bar
Swim-up bar in main pool. Daily, 9am-6pm.

Galaxy Disco
Nightclub and dancing. Daily, open until 2am.



BEACHES AND POOLS

The dreamy white sands and bright turquoise waters create a backdrop that will soothe your soul. The endless beach complements the three pools - one with a panoramic view, one with a swim-up bar and one heated indoor/outdoor pool. Lounging in the sun just got dreamier here.

SPORTS/ACTIVITIES

Water

  • Catamarans
  • Scuba clinic (in the pool)
  • Snorkeling
  • Water polo

Available for an additional charge:

  • Banana boat
  • Boat trip
  • Diving
  • Jet skiing
  • Parasailing
  • Sailing class
  • Water skiing
  • Wind surfing

Land

  • Aerobics
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards
  • Dance lessons
  • Darts
  • Shooting Range
  • Table tennis
  • Tennis and tennis lessons
  • Volleyball
Golf
The all-inclusive Iberostar Playa Paraiso Golf Club is the latest creation of world-renowned golf-course architect, P.B. Dye. The elevation changes, mounding and distinctive rock work are signatures throughout this immaculately conditioned, Mayan-jungle setting.

Iberostar Playa Paraiso Golf Club includes a Clubhouse Bar and on-course beverage service. A well-stocked Pro-Shop, professional golf instruction, driving range and putting green are also available.



INTERNET

Iberostar Grand Hotel Paraiso offers wireless Internet access for an additional charge.

SPA SERVICES

Iberostar Grand Hotel Paraiso has a fully-equipped spa that offers a number of services that are sure to leave you relaxed and recharged for an additional charge.
  • Massages
  • Jacuzzis
  • Solarium
  • Thalassotherapy Center
  • Manicures
  • Pedicures
  • Hair and beauty salon


WEDDING/HONEYMOON

Iberostar Grand Hotel Paraiso offers four packages that are sure to make your special day absolutely unforgettable. Guests may choose from two symbolic ceremonies that do not involve official marriage certificate, or two ceremonies that include a legal marriage certificate. Please contact the hotel directly for details.

CHILD CARE

This is an adult-only hotel. The minimum age to stay at this hotel is 18 years old.

ADDITIONAL INFORMATION

Location
Iberostar Grand Hotel Paraiso is located less than 30 minutes from Cancun International Airport (CUN) and approximately 20 minutes from Playa del Carmen.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required with the following exception:

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.



All hours, fees, amenities, information and services are subject to change without notice.
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