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Iberostar Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $639 All-Inclusive
Info Customer Reviews Questions & Answers

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for ev ... More

Customer Rating 155 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
165 out of 182 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"I have so many wonderful things to say about Iberostar Cancun. This was my first trip to Mexico and I was traveling alone with my teenage daughter to celebrate her birthday. They must have done somethi..." – Shannonm73
165 out of 182 (91%) customers would recommend this product to a friend.
View from the room View of hotel from room View from beach View from our room view from the infinity pool View from our room Looking toward the resort from the beach View of hotel from room From the airplane leaving. Pool area Beautiful view from the room Our seats for the week The lobby Jorge you are the best!!! Window view Happy Hour on the balcony Favorite place to hang out Kids pool water volleyball every day Sea turtles Junior Suite Balcony
All Customer Reviews
1-4 of 155 reviews. Sort by
May 21, 2017

Josue is the best waiter in the world. He works in the buffet area, we love his service.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: Chicago, IL
Age: 25-34

May 21, 2017
Mediocre

The beach was nice and it's walking distance from the Cancun sign. Food was mediocre, difficult to get a reservation to the places we wanted to eat. Stomach was upset after the buffet. Elevators are so slow I just took the stairs. The gym was nice.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
2.0
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From: Salt Lake City
Age: 25-34
Travel: 1-2 trips/year

April 26, 2017
Iberostar Cancun -- not the best

We booked 7 months ago. Specifically asked not to be near the construction we knew would be going on at the time of our visit. Guess what -- we were put in a room overlooking construction! When we took time to move the next day, we listened to construction (not the addition they were putting on, but renovations that were being done inside the main part of the hotel) all week long -- during the night, in the middle of the day, etc. It was not a restful vacation at all. Several things wrong with the second room -- lights and air conditioning not working. When addressed kindly at the front desk the people were lovely made notes in the computer and absolutely nothing happened to resolve. When we went back to see if they could fix, they smiled politely and noted something in the computer as if it was the first time they were hearing of it. Rinse and repeat. Overall, it was a very frustrating trip. Top shelf liquor was clearly switched out, LOTS of smokers. Food was sub par compared to other Iberostars we have gone to. This is our 7th time to an iberostar resort. I don't think I'll be going back to Iberostar Cancun. Overall, very disappointing.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
1.0
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From: Massachusetts
Age: 45-54
Travel: 1-2 trips/year

April 18, 2017
Best Vacation Ever!

I was very pleased with Iberostar Cancun and will be returning in the future. The beach/ocean was more than I can put into words and the service was amazing. The pools were gorgeous and the entire resort was so clean! The staff was very friendly and accomidating to my every need. The only complaint that I have isn't with the resort itself, but with the airport not accepting the one free checked bag which was included in my all inclusive package. They didn't care. I am hopeful that CheapCarribbean will honor the package that I purchased and refund my money.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Oxford, OH
Age: 25-34
Travel: 1-2 trips/year

Room Information

The Iberostar Cancun Hotel features 426 rooms with luxurious accommodations like air conditioning, wireless internet (extra charge), telephone, hair dryer, refreshment center, safe deposit box, 32" LCD Cable TV, CD player, MP3 radio alarm clock and much more.

Room Details

Ocean View Standard
Hotel/Studio Unit Details

Ocean Front Villa
Hotel/Studio Unit Details

What's to Love

Stunning beachfront oasis where the pools cascade toward some serious white sandy shores.

The kids will flock to the splash park while you head straight to the spa.

Live shows, live music and live karaoke every night. Partay time.

You're close to Cancun's shopping and nightlife. Get that plastic ready.

 

What We'd Change

There's a reservations policy in the a la carte restaurants. It might not be ideal, but your tummy will thank you for the extra effort.

 

Why You Should Go

You're only a sweet 15 minutes from the airport. Welcome cocktail, plus some are waiting for you.

There's a sport for everyone - golf, tennis, ping pong, soccer, archery and more. Game on.

It's the only resort in the area with an 18-hole championship golf course onsite.

Available Amenities

  • Beach
  • Children's Pool
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Laundry Services ($)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Darts
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Kayaks ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Beauty Salon ($)
  • Kids Club ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Iberostar Cancun

Kukulcan Blvd, Km 17

+52 998 881 8000

Hotel Description

Iberostar Cancun: Family Friendly In The Heart of Cancun

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for everyone. The all-inclusive details keep it simple - all you need to worry about is splish-splashing your way through the day. And, perhaps what cocktail you might want to try next. Grab the fam, because it's time to chillax in Cancun.

DINING

Mexican flavors might dominate the palettes, but you'll also get to dig in to a variety of international flavors. Japanese, French, and a good 'ole steakhouse round out the a la carte choices. Of course, a fun favorite is booking a table at the Hibachi restaurant. If you want to stay in, 24-hour room service is always a tasty idea.

Antiguo Laguito
Type: Buffet
Hours: Breakfast- daily, 6am-10am; Lunch- daily, 1pm-3pm; Dinner- daily, 6:30pm-10pm
Description: An endless buffet of Mexican and International cuisine. Enjoy indoor and outdoor seating.

La Horma Gourmet
Type: International
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant serving gourmet International cuisine. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Naga Hibachi Japanese Restaurant
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Naga Hibachi is a Japanese, a la carte specialty restaurant. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

La Parrilla Steak House
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: A la carte steakhouse offering an extensive menu designed specifically for meat lovers.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Maguey Mexican Restaurant
Type: Mexican Fusion
Hours: Daily, 6:30pm-10pm
Description: El Maguey Restaurant offers an authentic traditional Mexican cuisine with a creative twist. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Snack Bar Carey
Type:
Appetizers/Snacks
Hours: Daily, 11am-6pm
Description: The hotel hangout located adjacent to the pool area serving light fare for a mid-day snack.

El Maguey Restaurant
Type: Buffet
Hours: Breakfast - daily, 10am-11:30am; Lunch - daily, noon-4pm
Description: Serving a variety of scrumptious dishes via a well-stocked buffet.

A La Carte Dining Policy
Guests wishing to dine in the hotel's a la carte restaurants must make reservations with hotel public relations staff daily between 9am-11am and 4pm-5:30pm. Additional reservations may be booked based on space available. A la carte dining guarantees are based on number of nights booked as follows:

  • For 1-3 night stays, guests will receive one reservation guarantee in the a la carte restaurants.
  • For 4-6 night stays, guests will receive two reservations guaranteed in the a la carte restaurants.
  • For 7-9 night stays, guests will receive three reservations guaranteed in the a la carte restaurants.
  • For 10-13 night stays, guests will receive four reservations guaranteed in the a la carte restaurants.
  • For 14 night stays, guests will receive five reservations guaranteed in the a la carte restaurants.

For stays of more than 15 nights, guests must check availability with public relations at the hotel.

All hours are subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day.

Las Palmas
Lobby bar. Daily, 9am-1am.

Vertigo
Sports bar. Daily, 5pm-1am.

Carey
Pool bar. Daily, 10am-6pm.

Las Olas
Beach bar. Daily, 10am-6pm.

Robusto
Cigar bar. Daily, 5pm-1am.

La Perla
Pool bar. Daily, 10am-6pm.



BEACHES AND POOLS

You'll be lounging on one of the prettiest shores in Cancun. The white sandy beach is deep and wide with plenty of room for you to nestle in for the day. Just a few sandy steps away is a large infinity pool with some of the best views of those rolling waves. Bonus - the kids have their own splash park.

SPORTS/ACTIVITIES

Water

  • Water polo
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Water park
  • Snorkeling
  • Kayaking

Land

  • Table tennis
  • Basketball
  • Soccer
  • Beach volleyball
  • Yoga
  • Archery
  • Target shooting
  • Fitness center


Golf
Golfers can enjoy the ultimate Iberostar Cancun golf experience at the on-site, par-72 course. Benefits, discounts and monthly offers are available to hotel guests. Features include:

  • 250-yd practice course
  • Driving range and putting green
  • Pro shop
  • Club house


INTERNET

Complimentary Wi-Fi access is available in the lobby. Wi-Fi access is also available in guest rooms for an additional charge.

SPA SERVICES

Relax and pamper yourself at the luxurious Initium Spa, offering an array of rejuvenating massages and treatments in a tranquil setting. Spa features include the following:
  • 8 private treatment rooms
  • Exclusive signature treatments
  • Beachfront massages
  • Beauty salon
  • Relaxation lounge
  • Secluded relaxation garden
  • Whirlpool


WEDDING/HONEYMOON

Tie the knot at the breathtaking Iberostar Cancun while overlooking the gorgeous Caribbean views. The resort offers a few different settings for couples to say "I Do," all featuring stunning Caribbean and garden views. Please contact the resort directly for more information.

CHILD CARE

Lucy's Club provides kids with fun and games all day long. The kids' club also features a water park that will entertain the youngsters for hours.

ADDITIONAL INFORMATION

Location
Iberostar Cancun is located approximately 15 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required.

Spring Break Policy
During the dates of Mar 1-Apr 15, 2017, Iberostar Cancun will only allow a maximum room occupancy of two adults or two adults and two children(0-12yrs).

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
The beachfront Iberostar Cancun has been recognized with awards and accolades for more than 10 years in a row. It has been awarded AAA's Four Diamond Award.

Resort Update
Iberostar Cancun has announced that they have started construction on a new tower. The 13-floor tower will feature all-suites accommodations, a terrace bar, snack bar, pool with swim-up bar, a new specialty restaurant and breathtaking ocean views. The tower at Iberostar Cancun will add 156 suites, each with a terrace whirlpool, to the resort's inventory. Individual floors will include ten Junior Suites, and two Corner Junior Suites. The new restaurant will have a capacity of 232 people and will be open for breakfast and lunch buffets, as well as a la carte dining in the evenings. During the construction, guests will be accommodated so they are not affected by the work. Expected completion of the new tower has been set for late 2017.



All hours, fees, amenities, information and services are subject to change without notice.
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Number of Rooms:
 
Room 1 Details:
  • Ocean View Standard
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Choose a Vacation Package
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Ocean View Room
5 days, 4 nights
Travel Dates 8/13 - 12/23
Starting at $639 was $1039
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!
Ocean View Room
4 days, 3 nights
Travel Dates 5/31 - 8/12
Starting at $699 was $1189
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 3 days left to book!
Ocean View Room
5 days, 4 nights
Travel Dates 1/1 - 3/31
Starting at $889 was $1599
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 9 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST