Search
Deals
Cruises
Support
Account

Iberostar Cancun

Mexico - Cancun

Our Rating
4 Nights with Air from $939 All-Inclusive
Info Customer Reviews Questions & Answers

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for ev ... More

Customer Rating 146 Reviews
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"Iberostar was a good All-Inclusive. The pools are fantastic for small children and kept them well entertained." – mb0ryan
157 out of 172 (91%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.5
Service
 
4.7
Beaches & Pools
 
4.8
Dining Options
 
4.0
Room Comfort
 
4.4
4.6 out of 5
"Iberostar was a good All-Inclusive. The pools are fantastic for small children and kept them well entertained." – mb0ryan
157 out of 172 (91%) customers would recommend this product to a friend.
View from the room View of hotel from room View from beach View from our room view from the infinity pool View from our room Looking toward the resort from the beach View of hotel from room From the airplane leaving. Pool area Beautiful view from the room Our seats for the week The lobby Jorge you are the best!!! Window view Happy Hour on the balcony Favorite place to hang out Kids pool water volleyball every day Sea turtles Junior Suite Balcony
All Customer Reviews
1-4 of 146 reviews. Sort by
October 9, 2016
Couples vacation!

Really great experience! We loved the star friends at Iberostar and the food was great.


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Boston MA
Age: 25-34
Travel: 1-2 trips/year

September 29, 2016
Loved it

Infinity pool overlooks the beach & ocean. Service was great, friendly, and prompt. My 4th time, at 4th resort and my favorites are Iberostar for sure. I have only silly criticisms. Since the umbrellas around the pool are set in concrete, you can't move them to keep in the shade, but there were always shaded chairs few steps away on the beach. And they moved to Rock & Roll show so that we weren't able to see it. Again, no big deal, but it's my favorite show they put on. Go and enjoy!

Loved it
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Fayetteville, AR
Age: 35-44
Travel: 1-2 trips/year

September 28, 2016
Great time

Hotel was great. Beds where comfortable and clean. From the minute we stepped into the hotel we were greeted by friendly people. We could not have asked for better service. The buffet had a great variety of choices, all of it was well cooked and presented in an easy manner. The specialty restaurants were excellent., as good as any high end restaurants in the USA. The steak was amazing in the "la parrilla" steak house. One thing I really liked was the staff were so pleasant to each other. Miquel at the check in went above and beyond to make us welcome . My only complaint is we wanted to be here longer. Overall a great time and would come back in a heartbeat. 5 star recommendation.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Miami
Age: 55-64
Travel: 3-6 trips/year

September 28, 2016
Wouldn't stay again....

Resort is beautiful and the staff were very friendly. They actually gave us a free upgrade to a Villa rooms. I actually stayed here before when it was the Hilton and not All Inclusive....but I won't stay again. With the many All Inclusive hotels available....Food and Alcohol are what definitely separates resorts. The food here was not worth the money. Starving after the long travel day to Mexico, we went to the Beach Grill where only hot dogs & hamburgers were available. Not sure what the hamburger was made of but didn't taste like beef. The hot dogs were the size of a #2 pencil. Still hungry, we found our way down to Mexican restaurant, they had the same hamburger/hot dogs and rest of food was not tasteful. When I asked them to replenish the chips, the staff brought out a big bag of Tositito Chips and filled the bowl. I thought for sure chips were made from scratch in Mexico...guess not. Our meals at the buffet restaurant were hit or miss. The temperature of the food was always luke warm. For the number guests there, they seem to not be able to keep the food stocked, well except for cold pancakes and waffles that they cooked and sat to side until tray was empty. Not once did I get a warm waffle. Only thing that was hot was the omelettes since they were made to order. The Gourmet Restaurant dining experience had our stomachs upset and the Japanese Restaurant, the cook seemed to have the fire so high, that food tasted dry and burnt. After dishing out the food to table, he packed most of it up to take in the back, we left there hungry. The only bar that had recognizable liquor was the lobby bar, the other bars had no name brands and drinks tasted watered down. The only restaurant that was okay was the Steak House on our last night, even though my med-well steak came out med-rare and had to be sent back. I have to say this is the first time I actually lost weight on vacation. Iberostar needs to definitely work on their dining experiences.


1 of 1 found this helpful
Was this helpful? Yes No
Overall Rating: 3
Value
 
2.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
3.0
User Image

From: Maryland
Age: 45-54
Travel: 3-6 trips/year

Room Information

The Iberostar Cancun Hotel features 426 rooms with luxurious accommodations like air conditioning, wireless internet (extra charge), telephone, hair dryer, refreshment center, safe deposit box, 32" LCD Cable TV, CD player, MP3 radio alarm clock and much more.

Room Details

Ocean View Standard
Hotel/Studio Unit Details

Ocean Front Villa
Hotel/Studio Unit Details

What's to Love

Stunning beachfront oasis where the pools cascade toward some serious white sandy shores.

The kids will flock to the splash park while you head straight to the spa.

Live shows, live music and live karaoke every night. Partay time.

You're close to Cancun's shopping and nightlife. Get that plastic ready.

 

What We'd Change

There's a reservations policy in the a la carte restaurants. It might not be ideal, but your tummy will thank you for the extra effort.

 

Why You Should Go

You're only a sweet 15 minutes from the airport. Welcome cocktail, plus some are waiting for you.

There's a sport for everyone - golf, tennis, ping pong, soccer, archery and more. Game on.

It's the only resort in the area with an 18-hole championship golf course onsite.

Available Amenities

  • Beach
  • Children's Pool
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Golf Course ($)
  • Jacuzzi
  • Laundry Services ($)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour All-Inclusive
  • Archery
  • Basketball
  • Soccer
  • Medical Services ($)
  • Water Polo
  • Ping Pong
  • 7 Restaurants
  • 6 Bars/Lounges
  • Darts
  • Snorkeling ($)
  • Spa Services ($)
  • Wedding Services ($)
  • Kayaks ($)
  • Beach Volleyball
  • Wireless Internet Access ($)
  • Beach Towels
  • Beauty Salon ($)
  • Kids Club ($)
  • Babysitting Services ($)


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Golf Course(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Mayan Ruins
  • Motor Boat Rentals
  • Parasailing
  • Sailing
  • Scuba Diving

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been carefully groomed into one of the most polished resorts anywhere.

Iberostar Cancun

Kukulcan Blvd, Km 17

+52 998 881 8000

Hotel Description

Iberostar Cancun: Family Friendly In The Heart of Cancun

Not only will the beach win you over, but this dreamy vacation retreat and its glistening pools, pack tons of fun for everyone. The all-inclusive details keep it simple - all you need to worry about is splish-splashing your way through the day. And, perhaps what cocktail you might want to try next. Grab the fam, because it's time to chillax in Cancun.

DINING

Mexican flavors might dominate the palettes, but you'll also get to dig in to a variety of international flavors. Japanese, French, and a good 'ole steakhouse round out the a la carte choices. Of course, a fun favorite is booking a table at the Hibachi restaurant. If you want to stay in, 24-hour room service is always a tasty idea.

Antiguo Laguito
Type: Buffet
Hours: Breakfast- daily, 6am-10am; Lunch- daily, 1pm-3pm; Dinner- daily, 6:30pm-10pm
Description: An endless buffet of Mexican and International cuisine. Enjoy indoor and outdoor seating.

La Horma Gourmet
Type: International
Hours: Daily, 6:30pm-10pm
Description: A la carte restaurant serving gourmet International cuisine. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Naga Hibachi Japanese Restaurant
Type: Japanese
Hours: Daily, 6:30pm-10pm
Description: Naga Hibachi is a Japanese, a la carte specialty restaurant. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

La Parrilla Steak House
Type:
Steakhouse
Hours: Daily, 6:30pm-10pm
Description: A la carte steakhouse offering an extensive menu designed specifically for meat lovers.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Maguey Mexican Restaurant
Type: Mexican Fusion
Hours: Daily, 6:30pm-10pm
Description: El Maguey Restaurant offers an authentic traditional Mexican cuisine with a creative twist. Reservations are required.
Dress code: Resort casual. Male guests over the age of 12 must wear pants and a shirt.

Snack Bar Carey
Type:
Appetizers/Snacks
Hours: Daily, 11am-6pm
Description: The hotel hangout located adjacent to the pool area serving light fare for a mid-day snack.

El Maguey Restaurant
Type: Buffet
Hours: Breakfast - daily, 10am-11:30am; Lunch - daily, noon-4pm
Description: Serving a variety of scrumptious dishes via a well-stocked buffet.

A La Carte Dining Policy
Guests wishing to dine in the hotel's a la carte restaurants must make reservations with hotel public relations staff daily between 9am-11am and 4pm-5:30pm. Additional reservations may be booked based on space available. A la carte dining guarantees are based on number of nights booked as follows:

  • For 1-3 night stays, guests will receive one reservation guarantee in the a la carte restaurants.
  • For 4-6 night stays, guests will receive two reservations guaranteed in the a la carte restaurants.
  • For 7-9 night stays, guests will receive three reservations guaranteed in the a la carte restaurants.
  • For 10-13 night stays, guests will receive four reservations guaranteed in the a la carte restaurants.
  • For 14 night stays, guests will receive five reservations guaranteed in the a la carte restaurants.

For stays of more than 15 nights, guests must check availability with public relations at the hotel.

All hours are subject to change.



BARS/NIGHTLIFE

Cheery bartenders mix up the drinks to perfection. And, guess what? Everything is included. All day. Every day.

Las Palmas
Lobby bar. Daily, 9am-1am.

Vertigo
Sports bar. Daily, 5pm-1am.

Carey
Pool bar. Daily, 10am-6pm.

Las Olas
Beach bar. Daily, 10am-6pm.

Robusto
Cigar bar. Daily, 5pm-1am.

La Perla
Pool bar. Daily, 10am-6pm.



BEACHES AND POOLS

You'll be lounging on one of the prettiest shores in Cancun. The white sandy beach is deep and wide with plenty of room for you to nestle in for the day. Just a few sandy steps away is a large infinity pool with some of the best views of those rolling waves. Bonus - the kids have their own splash park.

SPORTS/ACTIVITIES

Water

  • Water polo
  • Water aerobics
  • Swimming

Available for an additional charge:

  • Water park
  • Snorkeling
  • Kayaking

Land

  • Table tennis
  • Basketball
  • Soccer
  • Beach volleyball
  • Yoga
  • Archery
  • Target shooting
  • Fitness center


Golf
Golfers can enjoy the ultimate Iberostar Cancun golf experience at the on-site, par-72 course. Benefits, discounts and monthly offers are available to hotel guests. Features include:

  • 250-yd practice course
  • Driving range and putting green
  • Pro shop
  • Club house


INTERNET

Complimentary Wi-Fi access is available in the lobby. Wi-Fi access is also available in guest rooms for an additional charge.

SPA SERVICES

Relax and pamper yourself at the luxurious Initium Spa, offering an array of rejuvenating massages and treatments in a tranquil setting. Spa features include the following:
  • 8 private treatment rooms
  • Exclusive signature treatments
  • Beachfront massages
  • Beauty salon
  • Relaxation lounge
  • Secluded relaxation garden
  • Whirlpool


WEDDING/HONEYMOON

Tie the knot at the breathtaking Iberostar Cancun while overlooking the gorgeous Caribbean views. The resort offers a few different settings for couples to say "I Do," all featuring stunning Caribbean and garden views. Please contact the resort directly for more information.

CHILD CARE

Lucy's Club provides kids with fun and games all day long. The kids' club also features a water park that will entertain the youngsters for hours.

ADDITIONAL INFORMATION

Location
Iberostar Cancun is located approximately 15 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Minimum Stay
A 3-night minimum stay is required.

Spring Break Policy
During the dates of Mar 1-Apr 15, 2017, Iberostar Cancun will only allow a maximum room occupancy of two adults or two adults and two children(0-12yrs).

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
The beachfront Iberostar Cancun has been recognized with awards and accolades for more than 10 years in a row. It has been awarded AAA's Four Diamond Award.

Resort Update
Iberostar Cancun has announced that they have started construction on a new tower. The 13-floor tower will feature all-suites accommodations, a terrace bar, snack bar, pool with swim-up bar, a new specialty restaurant and breathtaking ocean views. The tower at Iberostar Cancun will add 156 suites, each with a terrace whirlpool, to the resort's inventory. Individual floors will include ten Junior Suites, and two Corner Junior Suites. The new restaurant will have a capacity of 232 people and will be open for breakfast and lunch buffets, as well as a la carte dining in the evenings. During the construction, guests will be accommodated so they are not affected by the work. Expected completion of the new tower has been set for late 2017.



All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Ocean View Standard
  • Travel: May 1 - July 13, 2017
  • Book By: January 31, 2017
- or -
Choose a Vacation Package
and Save More!
Ocean View Room More
5 days, 4 nights
Travel Dates 4/16 - 6/17
Starting at $939 was $1399
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
Ocean View Room More
4 days, 3 nights
Travel Dates 1/5 - 4/15
Starting at $1059 was $1399
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST