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Hotel Marina El Cid Spa & Beach Resort

Mexico - Riviera Maya

Our Rating
5 Nights with Air from $589 All-Inclusive
Info Customer Reviews Questions & Answers

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mind ... More

Customer Rating 381 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.8
Room Comfort
 
4.2
4.3 out of 5
"The weather really limits the things you can do at the resort. I think it needs more activities for teens." – anonymousorange7
382 out of 445 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.8
Room Comfort
 
4.2
4.3 out of 5
"The weather really limits the things you can do at the resort. I think it needs more activities for teens." – anonymousorange7
382 out of 445 (86%) customers would recommend this product to a friend.
view from our room Beach Catamaran View from our balcony, first level El Cid Resort Beach No special occasion, just great service. View from our room View From Our Room view from our bacony view from our balcony Looking at the way the rooms are set up, there will never be a room w/o a view of the ocean. Very nice. Building 15 4th floor beach front view Beach from the deck by the infinity pool Isla Majeres- sailing excursion Pool Slide and Cliff Jump Balcony shot Beach View Balcony shot from other side of resort pool Relaxing Bar & Lounge North Beach View From Our Room Poolside Hotel Balcony towel sculptures one of the many pools Building 15 first floor view From the pier The lobby bar View from teh room Pool Area Beach at El Cid view from our room feet in the white sand Mexican night (wednesdays) singing birds Family pool Excursion Family Picture Cesar took this!
All Customer Reviews
1-4 of 381 reviews. Sort by
September 18, 2016
Not all it's cracked up to be

This resort has its pluses, but alot of meh. Food is average with not a lot of variety, hotel has 2 pools, the main pool has couple bars, but one closes super early (5pm) and the other is akways packed so you will wait for a drink. The infinity pool is very nice, but you must be a VIP to get a drink from that bar. Even though gratuities are included in you purchase price, the staff EXPECTS tips, which I don't like. Staff was not very attentive and at times rude. Room was nice, but buildings ice machine did not workand room service would not bring ice to room, so you drank warm water or hoped you could fit it in the mini fridge. Not alot to do on resort, other than the beach (which had rocks) and the pool. Excursions were great, especially Catamaran/Snorkeling, and the on-site spa is wonderful. Overall, not a place I would go back to.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Syracuse, NY
Age: 35-44
Travel: 1-2 trips/year

September 18, 2016
Great time!

El Cid exceeded our expectation. For starters, do not get harassed by the people in the airport. They will try to sell you a deal to visit their resorts and it is a waste of time! The resort was great with beautiful tropical grounds. My husband and I traveled between 9/4-9/9 and has a fabulous time (except the day I got sick). They upgraded our room to a junior suite with a jacuzzi in our patio in building 18 for free which was a plus. We were on the fourth floor and were able to see part of the family pool and the ocean. Thanks for the free upgrade! For the pros, the food was good. We went to the buffet each day for breakfast and they had basically the same options every morning. We were able to eat at all of the restaurants and they all were delicious. Both the infinity pool and the family pool were so much fun! We were able to find a chair and the waiters would consistently bring ask us for drinks and then would come and bring us drinks right when we were almost done with the one in our hands. I thought that was great. The room was always cleaned and we always had an abundance of towels. Service was great. We loved the beach bar near the marina and we would go there every night and either sit on the swing, cabana, or the hammocks with a cocktail and watch the stars. The Cons: not much of a selection for lunch in the Mexican Restaurant we got tired of their lunch. The beach is rocky so do bring water shoes, but we stayed in the pool most of the time. The drinks could certainly use an upgrade. They were for the most part always watered down and tasted like juice so it was very difficult enjoying the drinks. The pool bar was the only place that served decent drinks. Overall though we enjoyed the resort and for the price you just cannot beat it. I did get sick with a stomach virus but I am not to blame the food nor the drinks since I usually get sick when I travel. The WIFI SHOULD BE Free so I am not sure why they charge, although I did enjoy being disconnected for the week. We had a great time and probably would return when we have kids!


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: NY, NY
Age: 25-34
Travel: 1-2 trips/year

September 16, 2016
Very nice stay and trip

So this may be long but I want to write a review that I would've wanted to read before I arrived. I read a lot of reviews before coming and some were really negative. Overall our stay has been great and I would come back. This trip my husband and I brought our four and five year old with us and everyone has been great to them. They did do the kids club one day during a pottery painting activity and the staff were really nice and the kids enjoyed it a lot. My husband and I are also gluten free and the concierge gave us a form to give to the restaurant staff that lists all kinds of allergies like soy, shellfish, milk, etc. The staff took us around the buffet and told us what we could eat. The other restaurants servers also informed us of what we could eat as well. I will say that we don't have a life threating allergy so if we ate a tiny bit it wouldn't be the end of the world. Anyway, the rooms were very clean and the cleaning staff comes twice a day. The bed was comfortable; not too soft and not too hard with nice pillows. The food in the restaurants has been great. We liked the seafood the best. They say you can only eat there once during the week you stay and we recommend it. As far as the drinks, if you ask for stronger alcohol they will make them that way, but if you ask for a drink without specifying the type of alcohol I think they use cheaper alcohol which makes sense. They have activities at the pool each day which is fun but the pool is big enough that you don't have to participate. Our kids loved the pool and the slide along with jumping off the waterfall into the deep pool. The beach sand is nice too. I read that it was rocky and I don't know where that came from. It is sandy here and not rocky. We all package crocks so that we could walk on the rocky beach but we don't need them because it's sandy. There was some seaweed that washed up, but hey have people raking it up and wheelbarrows to carry it away. There are servers on the beach and around the pool to bring you drinks. My only complaint about the whole thing is that I do wish you could have hot food, like burgers and fries, on the beach or around the pool. You can buy chips or snacks in bags but to eat a meal you do have to go eat in the restaurants. Anyway, we are not high maintenance people and understand that we are booking a "cheap" trip. Therefore for the money we paid we have been VERY happy. If you want the ultimate luxurious vacation then you may need to not book a "cheap" trip and try the Ritz. But if you understand that you are book a bargain trip then this is a great one. Well worth the money and the staff have all been available for anything we needed. Oh and FYI...make sure your patio door is closed or the AC will cut off.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: ATL ga
Age: 35-44
Travel: 3-6 trips/year

September 16, 2016
Best One Yet

Been going to Mexico for 20 years now. My wife and I have tried many resorts and many brand names. I always thought RIU had the best food, and still think that they're top tier, but the food at the Hotel Marina El Cid was WORLD CLASS! I honestly thought that there had to be world class chefs in the back cooking the food, whether it was the buffet or the a la cart restaurants. The rooms were clean with plenty of room, the beds comfortable. My dughter didn't have to squeeze into a double bed with my wife because the standard room came with a king and a Murphy bed. Housekeeping was never an issue, and mini bar kept stocked with whatever was requested. The grounds were immaculate and the pools were clean, with one havinga cliff jump. The ocean was a little hard to navigate because of rocks entering, but water shoes did the trick, you just have to plan. Overall, I rate the hotel/resort 5 stars for everything. If there was something that I would say was a little lacking, it was the actual nightlife at the resort. The shows were ok, but other than that, nothing much to do at night. Hotel Marina El Cid is where it's at!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Medina, OH
Age: 45-54
Travel: 3-6 trips/year

Room Information

Hotel Marina El Cid Resort features 350 guest suites located on five floors. All rooms have a balcony or terrace featuring ocean, pool, or garden view, as well as minibars and complimentary bottled water. Marble-appointed bathrooms include make-up mirrors. Room service is available 24 hours a day.

Room Details

Luxury Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Platinum Room
Hotel/Studio Unit Details

What's to Love

To get into the island groove, spend the day by the enormous pool and your evening at one of Hotel Marina El Cid Resort's many shows or classy bars.

 

What We'd Change

Hotel Marina El Cid Resort is located between Cancun and Playa del Carmen, so it's a good thing that there's plenty to do at this resort!

 

Why You Should Go

Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Audio-Visual Equipment ($)
  • Laundry Facilities
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Marina El Cid Spa & Beach Resort

Blvd El Cid Unidad 15

+52 99 88 72 89 99

Hotel Description

Hotel Marina El Cid Resort: Experience All-Inclusive Luxury

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mindless sitcoms, you know it's time for a vacation. Choose Hotel Marina El Cid in Riviera Maya, where you'll find those palm trees and blue ocean, as well as warm breezes and a private beach of lovely white sand ready for you to ease your restless mind.

This all-inclusive, oceanfront resort, less than 20 minutes from Cancun International Airport, overlooks Puerto Morelos National Reef Park on the Mayan Riviera, just a hop, skip and a jump from the charming fishing village of Puerto Morelos. Scuba divers and snorkelers can explore the off-shore reef that ranks as the second-largest in the world, while the water lovers find their sanctuary in the heated infinity pool or the 22,000-sq-ft, free-form pool, complete with a swim-up bar, cascading waterfalls, and in-water lounge chairs. A designated children's area hosts a network of waterslides to keep the kids happy, while the adult-only section features a spa tub, sun deck, and a Jacuzzi bar-and-massage area.

But to find the essence of relaxation, go no further than Scaramanga Bar and Lounge, where you can enjoy all-inclusive cocktails while swaying in rope hammocks or lying on plush mattresses on the warm sand. Visit Hacienda Arrecife, poolside, for classic Mexican dishes and 100-plus brands of tequila to keep you palate wet. If you are hankering for something a little different, wander into El Alcazar for gourmet Mediterranean fare, where an extensive wine cellar and delicacies, such as duck breast and beef filet prove irresistible.

Complete your daytime adventure with a dolphin swim before returning to your exquisite Junior Suite, with an ocean, garden or pool view, where you'll find yourself surrounded by contemporary decor and a mild Mediterranean palette of warm colors. Or, if your energy still abounds, just stop by for a change of clothes before taking to the Lobby Bar Cafe & Lounge for a night of live music.

This hotel is All-Inclusive.
Features include:

  • Buffet and a la carte meals
  • All domestic and imported beverages
  • Nightly entertainment and/or theme shows.
  • Daytime pool and beach activities.
  • Kid's club
  • Taxes and gratuities.


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Alcazar
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Mediterranean gourmet and alfresco dining on the terrace. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hacienda Arrecife
Type:
Mexican
Hours: Open daily; Dinner - daily, 6:30pm-10:30pm
Description: Casual, poolside restaurant with spectacular ocean views, serving a buffet of fresh Mexican cuisine for breakfast and lunch and a la carte specialties for dinner. More than 100 tequilas available. Reservations are required for dinner.

La Marina
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Fresh seafood and stunning sunset views with yachts from around the world. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Alhambra
Type: International
Hours: Open Daily
Description: Offering international buffet fare in a casual setting. The restaurant presents a wide variety of food and a different theme every day of the week.

Trattoria D'Gulio Cucina Italiana
Type: Italian
Hours: Open Daily
Description: Offers a delicious breakfast buffet in the morning and a la carte style gourmet Italian dining for dinner. Enjoy delicious authentic Italian dishes with an extensive selection of over 50 wines from Italy. Reservations are required for dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Cafe and lounge. Daily, 7am-1am.

Macondo Bar
Ocean deck bar. Open daily.

Swim-Up Bar
Premium-brand beverages in the pool. Daily, 9am-5pm.

Congo Bar
Premium-brand beverages at the pool and beach. Daily, 9am-7pm.

Scaramanga
Bar and lounge with hammocks and plush mattresses. Daily, noon-1am.



BEACH

Pristine, private beach, featuring white sand and the warm waters of the Caribbean. Dive at the Puerto Morelos National Reef Park, the second-largest reef in the world.

POOLS

Enjoy the refreshing heated infinity pool or the 22,000-sq-ft, free-form pool features activities, a swim-up bar, cascading waterfalls, diving pool, in-water lounge chairs, sun deck and children's area with slides.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Beach activities

Land

  • Spinning room
  • Treadmills
  • Yoga
  • Pilates
  • Tai chi
  • Tae-bo

Golf
The Hotel Marina El Cid Spa & Beach Resort offers effortless access to the best golf courses in Riviera Maya. The hotel concierge can arrange tee times for you at any one of the dozens of nearby courses, including:

  • Playa Mujeres Golf Club
  • Cancun/Riviera Maya Golf Club at Pok Ta Pok
  • El Camaleon Mayakoba
  • Hilton Cancun/Riviera Maya Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf
  • Riviera Maya Moon Spa & Golf Club
  • Playacar Spa & Golf Club


INTERNET

Hotel Marina El Cid Spa & Beach Resort provides a business center and wireless-Internet access in public areas for an additional charge.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge. Daily, 8am-5pm.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The El Cid Kids Club features a number of supervised activities for children ages 4-12. Daily, 9am-9pm. Activities include:
  • Spanish lessons
  • Cooking classes
  • Kayaking
  • Bike tours
  • Games


ADDITIONAL INFORMATION

Location
Hotel Marina El Cid Spa & Beach Resort is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
When traveling Feb 15-April 30, 2015, the minimum age to check-in at the hotel without an adult in the same room is 25 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.

Awards and Accolades
TripAdvisor has awarded its 2014 Traveller's Choice award to Marina El Cid Spa & Beach Resort in Riviera Maya for being featured as a Top 25 Family Hotel in Mexico for two consecutive years.



All hours, fees, amenities, information and services are subject to change without notice.
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Depart:  
Number of Rooms:
 
Room 1 Details:
  • Stay 3 Nights receive $600 Coupon Book
  • Luxury Room
  • Travel: September 15 - December 23
  • Excludes Nov 19-25
  • Book By: September 26
  • 2 Kids 12 & Under Stay & Eat Free
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6 days, 5 nights
Travel Dates 9/27 - 12/17
Starting at $589 was $969
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Starting at $799 was $1149
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