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Hotel Marina El Cid Spa & Beach Resort

Mexico - Riviera Maya

Our Rating
4 Nights with Air from $519 All-Inclusive
Info Customer Reviews Questions & Answers

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mind ... More

Customer Rating 484 Reviews
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"I took a girlfriend here for 5 days as a gift, 11/11/12 through 11/15/12. She's 62 years old and said this was by FAR the BEST vacation she's ever had in her entire life! Our room was lovely and spacio..." – MIssChampagne
484 out of 562 (86%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.4
Service
 
4.4
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.3 out of 5
"I took a girlfriend here for 5 days as a gift, 11/11/12 through 11/15/12. She's 62 years old and said this was by FAR the BEST vacation she's ever had in her entire life! Our room was lovely and spacio..." – MIssChampagne
484 out of 562 (86%) customers would recommend this product to a friend.
pool sunrise at the infinity pool singing birds View From Our Room Relaxing Bar & Lounge Foam party Excursion Family Picture one of the many pools Family pool No special occasion, just great service. Looking at the way the rooms are set up, there will never be a room w/o a view of the ocean. Very nice. North Beach Beach at El Cid view from our balcony El Cid beach Pool Slide and Cliff Jump Beach View Our walk to the beach From the pier Beach from the deck by the infinity pool view from our room My girls View from our balcony, first level View from our room Isla Majeres- sailing excursion towel sculptures Sunrise over the Ocean 2-22-17 View from our room. view from our room Beach Catamaran Balcony shot from other side of resort Mexican night (wednesdays) Poolside feet in the white sand View from teh room El Cid Resort Beach Cesar took this! Building 15 4th floor beach front view Building 15 first floor view view from our bacony The large pool at El Cid The lobby bar Balcony shot View of beach from jacuzzi deck View From Our Room Jacuzzi- hotel in background Hotel Balcony Pool Area
All Customer Reviews
1-4 of 484 reviews. Sort by
July 20, 2017
Beautiful Resort with Poor Service

The PROS First: 1.The property is very well kept and the grounds a very nice. (except the beach-very rocky) 2.Both pools are excellent and lots of fun. The larger pool has a great slide and nice afternoon fun. They guys that do the afternoon entertainment were great. 3.The room was very nice, specious and clean (after the upgrade). 4. Spa was excellent and staff in the spa were very nice and attentive. recommend the spa very much. great value. 5. plenty of chairs throughout the resort. 6. The only restaurant that was excellent was the El Alcazar. Food and presentation was excellent. My thanks to the chef. The CONS: 1. Started with our arrival and having to upgrade our room. It seems this is their trick to get more money from you. When you arrive they try and put you in rooms by a swampy area and suggest upgrade by the pool area. (which by the way was worth every penny to upgrade) 2. Room keys always have problems and when you call front desk they are not very helpful. 3. Beach area is terribly rocky and seaweed. You need water shoes to go into the water. We found that there were some areas by the beach that smelled very mad too. 4. No food service by the pool area at all. You have to go into one of the restaurants if you want any kind of snacks/food. (that means get dressed and walk into a restaurant and be seated) Not a good idea when you are drinking alcohol by the pool. 5. Very poor waiter service by the pools. The large pool has a in pool walk up bar so maybe they think its okay to have you get your drinks that way, but if you do not go to the bar there no one asking if you want a drink. and if you are lucky to find someone, it takes forever for them to come back with drinks. (Very poorly staffed for the size of resort) 6. You have to make reservations to most of the restaurants in ADVANCE. Most of the food was just OK. nothing to remember and not much of it. The food choices in the menus are very limited and the buffet restaurant was a mad house with very long wait to get the trays filled because they were always empty. 7. Make sure if you want to tip the staff you bring small bills with you because the front desk never has change. I found myself not being able to tip because no one had change of a $20 bill!!! (something I found very odd and very uncomfortable). 8. The towel key... make sure you do not lose that, if not, it will cost you $40. We always felt that we had to guard our towel and make sure we had that key. You have to give in the key to get ONE towel and when you return the ONE towel they return the key. (again, very odd and uncomfortable) I know I have several cons (more than pros) but I do not want to un-credit that fact that this resort is large and beautiful. If you have kids, they will love the slide and the waterfalls. If you do not mind the "MANY LITTLE THINGS" this is a nice hotel.


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Overall Rating: 3
Value
 
3.0
Service
 
2.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: New York
Age: 45-54
Travel: 1-2 trips/year

July 16, 2017
Best price for great service

If you want to enjoy the environment this place was very nice place and for relaxing. Good foods. Very nice service. Except beach was not clean a lots of rocks and seaweed.


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Louisville ky
Age: 35-44

July 14, 2017
Great Vacation.. July 2017

Just got back from an amazing Vacation here. From the time we stepped of the airplane until the time we left. The resort is absolutely breathtaking... The staff were always friendly and helpful. The rooms were very spacious... Dining... make sure you make reservations a day ahead of time. Otherwise the breakfast and lunch and dinner buffets were always available. There is always somewhere to get a bite to eat. Entertainment: Not great here. If you are looking for something going on 24/7 then this is not the place. Younger children had plenty of things for them. Teenagers... not so much just for them. I was there for tranquility and peace and that is exactly what this resort did for me. The ocean is very rocky, but once we figured out how to maneuver around it, was great. Definitely bring water shoes. The tiki huts down on the beach were amazing to just sit under in the afternoon to get out of the sun, I will definitely go back... Thank you!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: MA
Age: 45-54
Travel: 1-2 trips/year

July 11, 2017
Nice Family Getaway

Just returned from El Cid...July 3-8th. I traveled wirh my 2 daughter's ages 16 and 22. I can honestly say that everyone enjoyed themselves. As you have read in the other reviews, the grounds are gorgeous and the staff works EXTREMELY HARD... vut always courteous and with a smile. Although this resort is all-inclusive I made sure I carried $60 singles... You are not obligated to tip, but it is very appreciated. We stayed in the Platinum area which was,nice because of its proximity to the ocean and it is alzo the newer buildings. (Modern) It is teue that there is construction taking place, they are currently enlarging, I believe they are creating an adults only section another restaurant. We did not hear the construction going on, and if we did, it wasn't disturbing. One of my downs is that this resort is very secluded so we didn't get a chance to see Mexico. We were able to go on 2 excursions but my girls wanted to see how the people in Mexico live. A very nice family vacation. No regrets...


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
3.0
Room Comfort
 
4.0
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From: New York
Age: 45-54
Travel: 3-6 trips/year

Room Information

Hotel Marina El Cid Resort features 350 guest suites located on five floors. All rooms have a balcony or terrace featuring ocean, pool, or garden view, as well as minibars and complimentary bottled water. Marble-appointed bathrooms include make-up mirrors. Room service is available 24 hours a day.

Room Details

Luxury Room
Hotel/Studio Unit Details

Junior Suite
Hotel/Studio Unit Details

Family Room
Hotel/Studio Unit Details

Junior Suite Platinum Room
Hotel/Studio Unit Details

What's to Love

To get into the island groove, spend the day by the enormous pool and your evening at one of Hotel Marina El Cid Resort's many shows or classy bars.

 

What We'd Change

Hotel Marina El Cid Resort is located between Cancun and Playa del Carmen, so it's a good thing that there's plenty to do at this resort!

 

Why You Should Go

Though the resort is close to a wide variety of local hotspots, like Puerto Morelos, Cancun and Playa del Carmen, it is a quieter, relaxing resort.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Bar/Lounge
  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Dive Shop
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Scuba Certification ($)
  • Swim-Up Bar(s)
  • Pool Bar
  • Internet Access ($)
  • Tennis Court(s)
  • Windsurfing
  • Sailing
  • Fishing
  • Aerobics
  • 4 Restaurants
  • 4 Bars/Lounges
  • Porter/Bellhop
  • Multilingual Staff
  • Massage ($)
  • Marina
  • Elevators
  • Audio-Visual Equipment ($)
  • Laundry Facilities
  • Beach Towels
  • Handicap Room Available
  • 24 Hour Room Service
  • Sauna ($)
  • Pillow Menu
  • Boogie Boarding
  • Honeymoon Packages ($)
  • Convenience Store ($)
  • Wireless Internet Access ($)
  • Travel Agency
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Deep-Sea Fishing
  • Dining
  • Dive Shop(s)
  • Golf Course(s)
  • Helicopter/Airplane Rides
  • Mayan Ruins
  • Medical Facilities
  • Motor Boat Rentals
  • Nightlife
  • Parasailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Watersports Rentals
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Hotel Marina El Cid Spa & Beach Resort

Blvd El Cid Unidad 15

+52 99 88 72 89 99

Hotel Description

Hotel Marina El Cid Resort: Experience All-Inclusive Luxury

If you've been seeing white-sands, swaying palm trees and blue water instead of traffic jams, cramped cubicles and mindless sitcoms, you know it's time for a vacation. Choose Hotel Marina El Cid in Riviera Maya, where you'll find those palm trees and blue ocean, as well as warm breezes and a private beach of lovely white sand ready for you to ease your restless mind.

This all-inclusive, oceanfront resort, less than 20 minutes from Cancun International Airport, overlooks Puerto Morelos National Reef Park on the Mayan Riviera, just a hop, skip and a jump from the charming fishing village of Puerto Morelos. Scuba divers and snorkelers can explore the off-shore reef that ranks as the second-largest in the world, while the water lovers find their sanctuary in the heated infinity pool or the 22,000-sq-ft, free-form pool, complete with a swim-up bar, cascading waterfalls, and in-water lounge chairs. A designated children's area hosts a network of waterslides to keep the kids happy, while the adult-only section features a spa tub, sun deck, and a Jacuzzi bar-and-massage area.

But to find the essence of relaxation, go no further than Scaramanga Bar and Lounge, where you can enjoy all-inclusive cocktails while swaying in rope hammocks or lying on plush mattresses on the warm sand. Visit Hacienda Arrecife, poolside, for classic Mexican dishes and 100-plus brands of tequila to keep you palate wet. If you are hankering for something a little different, wander into El Alcazar for gourmet Mediterranean fare, where an extensive wine cellar and delicacies, such as duck breast and beef filet prove irresistible.

Complete your daytime adventure with a dolphin swim before returning to your exquisite Junior Suite, with an ocean, garden or pool view, where you'll find yourself surrounded by contemporary decor and a mild Mediterranean palette of warm colors. Or, if your energy still abounds, just stop by for a change of clothes before taking to the Lobby Bar Cafe & Lounge for a night of live music.

This hotel is All-Inclusive.
Features include:

  • Buffet and a la carte meals
  • All domestic and imported beverages
  • Nightly entertainment and/or theme shows.
  • Daytime pool and beach activities.
  • Kid's club
  • Taxes and gratuities.


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

El Alcazar
Type: Mediterranean
Hours: Daily, 6pm-11pm
Description: Mediterranean gourmet and alfresco dining on the terrace. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Hacienda Arrecife
Type:
Mexican
Hours: Open daily; Dinner - daily, 6:30pm-10:30pm
Description: Casual, poolside restaurant with spectacular ocean views, serving a buffet of fresh Mexican cuisine for breakfast and lunch and a la carte specialties for dinner. More than 100 tequilas available. Reservations are required for dinner.

La Marina
Type:
Seafood
Hours: Daily, 6pm-10pm
Description: Fresh seafood and stunning sunset views with yachts from around the world. Reservations are required.
Dress code: Elegant casual. Gentlemen are requested to wear long pants and a collared shirt.

Alhambra
Type: International
Hours: Open Daily
Description: Offering international buffet fare in a casual setting. The restaurant presents a wide variety of food and a different theme every day of the week.

Trattoria D'Gulio Cucina Italiana
Type: Italian
Hours: Open Daily
Description: Offers a delicious breakfast buffet in the morning and a la carte style gourmet Italian dining for dinner. Enjoy delicious authentic Italian dishes with an extensive selection of over 50 wines from Italy. Reservations are required for dinner.

All hours are subject to change.



BARS/NIGHTLIFE

Lobby Bar
Cafe and lounge. Daily, 7am-1am.

Macondo Bar
Ocean deck bar. Open daily.

Swim-Up Bar
Premium-brand beverages in the pool. Daily, 9am-5pm.

Congo Bar
Premium-brand beverages at the pool and beach. Daily, 9am-7pm.

Scaramanga
Bar and lounge with hammocks and plush mattresses. Daily, noon-1am.



BEACH

Pristine, private beach, featuring white sand and the warm waters of the Caribbean. Dive at the Puerto Morelos National Reef Park, the second-largest reef in the world.

POOLS

Enjoy the refreshing heated infinity pool or the 22,000-sq-ft, free-form pool features activities, a swim-up bar, cascading waterfalls, diving pool, in-water lounge chairs, sun deck and children's area with slides.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Kayaking
  • Hobie cats
  • Boogie boards
  • Beach activities

Land

  • Spinning room
  • Treadmills
  • Yoga
  • Pilates
  • Tai chi
  • Tae-bo

Golf
The Hotel Marina El Cid Spa & Beach Resort offers effortless access to the best golf courses in Riviera Maya. The hotel concierge can arrange tee times for you at any one of the dozens of nearby courses, including:

  • Playa Mujeres Golf Club
  • Cancun/Riviera Maya Golf Club at Pok Ta Pok
  • El Camaleon Mayakoba
  • Hilton Cancun/Riviera Maya Golf & Spa Resort
  • Iberostar Playa Paraiso Golf Club
  • Mayan Resorts Golf
  • Riviera Maya Moon Spa & Golf Club
  • Playacar Spa & Golf Club


INTERNET

Hotel Marina El Cid Spa & Beach Resort provides a business center and wireless-Internet access in public areas for an additional charge.

SPA SERVICES

Let the courteous staff at El Cocay Spa relax your mind and rejuvenate your body. The spa features a large variety of services for an additional charge. Daily, 8am-5pm.
  • Temazcal steam bath
  • Whirlpool, cold-plunge pool
  • Steam room and Sauna
  • State-of-the-art fitness center
  • Hydrotherapy zone
  • Zen garden
  • Massage rooms and outdoor massages
  • Yoga and tai-chi instruction
  • Hair-and-nail salon


WEDDING SERVICES

The most important day of your life calls for a perfect setting and perfect planning. Let the resort's wedding planners assist you and ensure every detail is attended to, while you enjoy this unforgettable moment with your family and friends. Please contact the resort directly for more information.

CHILD CARE

The El Cid Kids Club features a number of supervised activities for children ages 4-12. Daily, 9am-9pm. Activities include:
  • Spanish lessons
  • Cooking classes
  • Kayaking
  • Bike tours
  • Games


ADDITIONAL INFORMATION

Location
Hotel Marina El Cid Spa & Beach Resort is located 12 miles from Cancun International Airport (CUN), approximate driving time is 20 minutes, on the Riviera Maya, within one mile of Puerto Morelos and the National Reef Park.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Spring Break Policy
When traveling Feb 15-April 30, 2015, the minimum age to check-in at the hotel without an adult in the same room is 25 years old. A valid passport will be required. If travel is booked and no one fulfills this requirement, you will be denied check-in at this resort.

Awards and Accolades
TripAdvisor has awarded its 2014 Traveller's Choice award to Marina El Cid Spa & Beach Resort in Riviera Maya for being featured as a Top 25 Family Hotel in Mexico for two consecutive years.



All hours, fees, amenities, information and services are subject to change without notice.
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